Team leader jobs in Amherst, NY - 598 jobs

Milk-Bone is currently recruiting for a Production Team Leader. Availability will need to be on all 3 shifts (1st shift: 7am-3pm, 2nd shift: 3pm-11pm, 3rd shift: 11pm-7am). This position will rotate, as needed, between our production operations with a primary focus on 2nd and 3rd shift operations. The Production Team Leader is responsible for the coordination, execution and auditing needed to achieve results in quality, cost, delivery, safety and sanitation for a high speed manufacturing operation. This position pays roughly $33 / hour. Qualifications/Requirements The successful candidate must have at least 3 years manufacturing experience in a Team Leader/Supervisory role or related Team Leader/Supervisory experience. A working knowledge of manufacturing operating systems Excellent communication skills. Excellent computer skills. Effective time management skills. Previous work in a unionized manufacturing facility strongly preferred. Responsibilities Under the direction of Shift Supervisor, this position is responsible for monitoring production to ensure continual operation of the Bakery. Must have availability to work overtime, weekends and holidays. Education HS/GED with related technical training or equipment operation required. Associates Degree preferred

Be a part of a revolutionary change! At Philip Morris International (PMI), we've chosen to do something incredible. We're totally transforming our business and building our future on one clear purpose - to deliver a smoke-free future. With huge change, comes huge opportunity. So, if you join us, you'll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions. Our success depends on people who are committed to our purpose and have an appetite for progress. This Retail Team Manager position sits with our Swedish Match affiliate. Swedish Match North America LLC, develops, manufactures, and sells quality products with market-leading brands such as ZYN nicotine pouches and other smokeless tobacco products. Our vision is "A world without cigarettes," and our mission is to provide adult consumers with alternatives that are enjoyable but have a lower risk than smoking. We are one of the fastest-growing consumer-packaged-goods (CPG) producers and ZYN is the number one selling nicotine pouch in the US. In order to continually promote and create innovative products that support our vision, we are currently seeking a Retail Team Manager for Buffalo, NY, and the surrounding area. As a Retail Team Manager, you will manage and direct activities of the district to achieve appropriate territory coverage and to maximize effectiveness in distribution, merchandising of smoking and smokeless tobacco products in all retail accounts in order to accomplish company, region and district objectives. Your 'day to day': * Manages and provides direction to all assigned district personnel in support of company, region and district distribution and merchandising goals and objectives. * For all district personnel, oversees and manages appropriate routing and call coverage of retail accounts to insure proper execution of distribution and merchandising objectives by territory. * Analyzes the needs in regard to business building opportunities and develops executional plans for the utilization of district personnel's time and efforts in accomplishing specific company, region and district goals and standards. * Recruits, interviews and selects new territory representatives in accordance with company recruiting and selection guidelines and policies. * Provides training, development and direction and measure results of district personnel using Performance Management principals and practices. * Maintains records needed to manage the operation of the district and insures accurate and timely reporting of retail store distribution and merchandising activities and conditions as well as reports progress, conditions and needs to Retail Operations Manager. * Travel requirements: 3 days a week with some overnight travel. Who we're looking for: * Bachelor's Degree preferred. * Minimum 2 years' experience in non-durable consumer goods area, including field sales and or management. * Strong planning and organizing, leadership, coaching, judgement and teamwork skills. * Strong computer skills with Microsoft Office Suite, Category Management System (Nielsen),and Industry data systems. * Fluent in English * Legally authorized to work in the U.S. Annual Base Salary Range: Annual Base Salary Range: $90,000 to $120,000 PMI is an Equal Opportunity Employer. PMI is headquartered in Stamford, Conn., and its U.S. affiliates have more than 2,300 employees. PMI has been an entirely separate company from Altria and Philip Morris USA since 2008. PMI's affiliates first entered the U.S. market following the company's acquisition of Swedish Match in late 2022. Philip Morris International and its U.S. affiliates are working to deliver a smoke-free future. Since 2008, PMI has invested $12.5 billion globally to develop, scientifically substantiate and commercialize innovative smoke-free products for adults who would otherwise continue to smoke with the goal of transitioning legal-age consumers who smoke to better alternatives. In 2022, PMI acquired Swedish Match - a leader in oral nicotine delivery - creating a global smoke-free champion led by the IQOS and ZYN brands. The U.S. Food and Drug Administration has authorized versions of PMI's IQOS electronically heated tobacco devices and Swedish Match's General snus as Modified Risk Tobacco Products and renewal applications for these products are presently pending before the FDA. For more information, please visit ************** and ******************* #PMIUS #LI-NC1

The Operations Supervisor is responsible for supervising collections activities in one or more lines of business within a division to achieve communicated safety and operational goals and creating an environment to encourage team engagement and professional growth and development. Hiring range: $75,000-$80,000 Key Responsibilities * Provides leadership to the operations team and develops team members to assist them in reaching individual goals as well as create a pipeline for advancement within Casella. * Oversees drivers and helpers to ensure safety and operational goals are being met. * Partners with the Operations Manager and Division Manager to implement tactical initiatives to drive functional excellence and goal achievement. * Performs all onboarding procedures with newly hired drivers to ensure an understanding of Casella's core values. * Monitors and coaches the driver's performance and behaviors, recommends training or retraining as needed to ensure compliance with all company and safety policies. * Investigates all accidents, customer and driver disputes and complaints and ensures all applicable documentation is completed based on policies and procedures. * Creates logistical plans to reduce route hours using service conversions and container upsizing to improve density and efficiency of routes. * Participates in training and other learning opportunities to expand knowledge of the company, products, sales, and services and performs any other duties needed to help drive our vision, fulfill our mission, and/or abide by our core values. Education, Experience & Qualifications The successful candidate will have a high school diploma or GED, a clean CDL, an OSHA 10 or 30 card and be legally eligible to work in the US. An associate degree and 2-4 years of supervisory experience is preferred. Excellent verbal and written communication skills, an ability to communicate effectively with internal and external customers, and proficiency with Microsoft Office applications are required. An ability to work under pressure and meet deadlines and an ability to work independently and carry out assignments to completion is expected. Attributes Responsible, team-oriented individual who is committed to safety, demonstrates strong verbal and written communication skills, committed to customer service and results-oriented with the ability to see the larger picture while focusing on detailed information.

About ITT: ITT is a leading manufacturer of critical components for harsh environments that serves fast-growing end markets in flow, aerospace and defense, energy and transportation. Building on our heritage of innovation, we partner with our customers to deliver solutions to the key industries that underpin our modern way of life. Headquartered in Stamford, CT, we have more than 11,700 employees globally with operations in ~40 countries and sales in more than 125. At our core is our engineering DNA, with 1,280+ engineers, 1,700+ active global patents and ~51 manufacturing locations. Our businesses are organized in three distinct segments, each based around our core engineering DNA: Industrial Process: A global leader in centrifugal and twin-screw pumps and engineered valves for chemical, energy, mining, and industrial applications. Our leading brands include the iconic Goulds Pumps (with more than 175 years of history), Bornemann, Habonim, Engineered Valves, Rheinhütte Pumpen and Svanehøj. Motion Technologies: A global leader in brake pads (ICE and electrified brake pads) and shock absorbers (energy absorption solutions) for transportation applications. Our leading brands include Friction Technologies, KONI and Axtone. Connect and Control Technologies: A leader in critical applications for the aerospace, defense and industrial markets, including harsh environment connectors and control components. Our leading brands include ITT Cannon, Enidine, Aerospace Controls and kSARIA. Position Summary *Aerospace* Coordinate all work in assembly area assigned. Assembles ENIDINE products, partially or completely, working at bench or on shop floor by performing the following duties. Essential Responsibilities Must verify quality of all products and parts prior to and during assembly process ensuring quality standards are being maintained during the assembly process. Maintain all records on units produced including number of units per hour if required. Assist all personnel with assembly process, to resolve parts problems, any shortages, tooling issues, or other production issues that may arise. Report any problems to Assembly Supervisor, leadership, or engineering team. Must maintain required production output in assembly area assigned. Must be able to work closely with fellow employees, communicate effectively and follow assignments given by Production Supervisor. May assume assembly role when not training. Positions parts according to defined process of unit being assembled found in such places as work orders, assembly manuals and /or the following of blueprints Fastens together parts with bolts, screws, speed clips, epoxy, rivets, or other fasteners using manual, electric or air powered hand tools.. Work from operation sheets, specifications, setup charts and general instructions of the Assembly supervisor. Must be able to review reports for production scheduling and issue job assignments accordingly. Basic computer use, including Microsoft Excel, Outlook, and Word; completing computer based transaction as needed. Models leadership to employees along with an adherence to chain of command Demonstrates and maintains proper safety procedures and escalates issues as needed. Employees must adhere to PPE requirements; attend and participate in safety meetings and trainings as assigned. Report all incidents immediately to supervisor regarding injuries, first aids, spills, and near misses. Other duties as assigned. Position Requirements High school diploma or general education degree (GED) Six years related experience and/or training. Competence in solving practical problems and dealing with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Qualified to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Capacity to write routine reports and correspondence. Capability of speaking effectively before groups of customers or employees of organization. Candidate must be knowledgeable in the assembly process in area assigned, as well as other related areas. Must possess strong communication and leadership skills. Prior supervision experience is preferred. Equal Pay Act Statement We aim to pay our ‘ITT'ers' fairly and competitively in the locations that they live and work. Pay-for-performance is a principle that we believe in, and employees are rewarded based not only on ‘what' they accomplish, but also on ‘how' they reflect ITT's values. ITT offers a competitive salary and robust total rewards package, such as health insurance, 401(k), short and long-term disability, paid time off, growth and developmental opportunities, and other incentive compensation programs. Specific benefits are dependent upon whether or not the position is part of a collective-bargaining agreement. The salary offered to a candidate is based several factors such as candidate experience and qualifications, location, as well as market and business considerations. Equal Pay Act Range $22.05-$25.00 Not ready to apply? Connect with us for general consideration.

New Era Cap, LLC. is an international lifestyle brand headquartered in Buffalo, NY with an authentic sports heritage that dates back over 100 years. Best known for being the official on-field cap for MLB, official sideline cap for NFL, and official on-court cap for NBA, New Era Cap is the brand of choice not only for its headwear collection, but also for its accessories and apparel lines for men, women and youth. The brand is worn as a symbol of self-expression by athletes, artists and some of the most interesting people around the globe. New Era Cap encourages people to truly express their personal style and individuality through its products. Since 1920, this family-owned business has hired employees who are masters of their craft. We are innovators, architects of culture, experts, and forward thinkers. We demand excellence because we pride ourselves on the quality of our products and the authenticity of our brand. Interested in working with us? Check out this exciting opportunity at New Era Cap's Headquarters (HQ) building located in downtown Buffalo, NY. This role is 100% on-site, encouraging employees to collaborate and connect in person five days a week. HQ offers an inviting atmosphere, complete with an on-site café, fitness center, and Flagship store. Apply to join New Era's team! The Product Line Management team is responsible for the complete execution and go-to-market process of all program, custom, and co-branded Apparel and Accessories, where applicable. The team has the foremost understanding of all Apparel product types and systematic processes, while providing critical analytical input to ensure accurate product lines and consumer experiences. Our Associate, Product Line (Apparel) aids in the completion of various go-to-market tasks as established by leadership in support of development time and action calendars. They contribute to specific and essential product creation objectives within the product management systems as directed by the Product Line Manager. Responsibilities Work within Product Lifecycle Management system to create product data requirements, i.e., Material ID's (sku numbers), fabric forecasts, cost/price information that align with merchandising strategies based on goals and trends as directed by manager Work cross-functionally with Product & Graphic Operations teams to execute product launch with all sales tool deliverables (catalogs, pricelists, Material ID files for ordering) Work cross-functionally with the Customer Relations and Sourcing teams to ensure samples are ordered and received per development calendars Collect and organize prototypes in preparation for product reviews and maintain sample closet Support all SAP related system reporting requirements as directed Communicate internally and externally in support of various project tasks and timelines Keep all sensitive matters confidential Other duties as assigned Must be able to lift up to 20lbs Knowledge, Skills and Abilities Capable of collaborating effectively with cross-functional teams Exhibits attention to detail and accuracy, as well as very strong organizational skills Proactively manages change with urgency and persistence Strong problem-solving skills, ability to prioritize and approach assignments with focus Enthusiastic positive person who embraces work with a sense of urgency and persistence Represents the brand in all actions and decisions Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) Experience with SAP and PLM preferred An understanding of merchandising/assortment planning and product lifecycle process is a plus Education and Experience Bachelor's degree in Product Development, Management, Planning or related field preferred; additional experience in lieu of degree considered Zero (0) to one (1) year of experience product development required Knowledge of sportswear or apparel industry preferred Travel Requirement The location for this position is 100% on-site in Buffalo, NY 0% to 5%; domestic and/or global The salary range for this posted position is $43,000 - $50,000 (plus bonus & benefits) and pertains to candidates located in Western New York. Actual compensation is determined by a wide array of factors including but not limited to skill set, education, essential job duties and requirements, and necessary experience. New Era Cap, LLC's casual work environment celebrates individuality and encourages employees to showcase their personal style. We pride ourselves on offering a comprehensive benefits package designed to promote health, financial stability, and personal growth, along with a generous PTO policy. As an employee, you'll enjoy a range of perks, including paid parking, exclusive discounts on apparel and headwear, and professional development opportunities right here on-site. We can't wait for you to experience all that our dynamic workplace has to offer! #LI-Onsite #LIOnsite #LI Onsite

What you need to succeed as a Freight Operations Supervisor at XPO Minimum qualifications: * 2 years of related work experience in a warehouse, distribution, supply chain, transportation or similar environment * Knowledge of the Less-than-Truckload (LTL) industry, hazardous materials regulations and DOT rules and regulations * Available to work a variety of shifts, including days, evenings, nights and weekends Preferred qualifications: * Bachelor's degree in Transportation, Distribution or Logistics, or 4 years of related work or military experience * 2 years of supervisory experience * LTL industry experience * Positive attitude with the ability to multitask and motivate your team * Exceptional leadership, communication, and administrative skills About the Freight Operations Supervisor job Pay, benefits and more: * Competitive compensation package * Full health insurance benefits available on day one * Life and disability insurance * Earn up to 15 days of PTO over your first year * 9 paid company holidays * 401(k) option with company match * Education assistance * Opportunity to participate in a company incentive plan What you'll do on a typical day: * Lead and supervise all aspects of freight operations * Develop and implement strategic work procedures to meet the evolving demands of the department * Evaluate, manage, assign and supervise workloads and tasks * Supervise hourly staff across various operations and act as primary point of contact for workplace concerns and questions * Ensure production goals are met by managing tonnage, payroll and other administrative functions * Plan hourly employee schedules to meet daily operations goals and lower costs * Enforce all company, FMCSR, OSHA, CCMTA, NSC and DOT policies, rules, regulations, and laws * Implement all applicable workplace policies and procedures and enforce compliance to optimize network performance * Ensure customer freight is processed, handled, loaded and delivered timely and damage free * Coach and develop employees on proper techniques and quality requirements, including conducting new hire employee evaluations and determining whether to issue corrective action for violations of XPO's workplace policies * Effectively direct a team to consistently meet or exceed productivity goals * Make recommendations regarding hiring, suspension and termination * Develop and present action plans to improve load average and model compliance * Participate in internal safety and engagement committees * Train employees on safety rules and processes * Monitor and maintain organization within the shift to ensure safety and productivity * Conduct daily staff meetings and communicate corporate messages, revisions to policies and procedures to all team members * Inspect working conditions of tools and equipment needed for safe operation within the workplace and direct the correction of any improper or adverse conditions that exist * Provide instruction, analyses, suggestions and ideas for improvement of operations within the shift and the service center * Act as a champion of XPO values by demonstrating them and holding your team to the same high standards * Minimize shipment rehandle across the network by prioritizing direct loading, headloads and sector loading while maintaining all company quality standards Freight Operations Supervisors are required to: * Lift objects of various shapes, sizes and weights frequently up to 50 lbs. and occasionally greater than 75 lbs. * Reach (including above your head), bend, climb, push, pull, twist, squat and kneel * Walk and stand for extended periods on a loading dock that is not climate controlled * Work outside in inclement weather Annual Salary Range: $62,400 to $74,003. Actual compensation may vary due to factors such as experience and skill set. In addition to base salary, employees may be eligible for a sign-on bonus, annual and long-term incentive awards, and an equity buyout award. This is an incentive-based position, which may include bonuses, incentive or commission plans About XPO XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO. We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. Review XPO's candidate privacy statement here. Nearest Major Market: Buffalo Job Segment: Logistics, Payroll, Operations Manager, Supply Chain, Manager, Operations, Finance, Management Apply now "

The Overnight Janitorial Supervisor will ensure a positive customer experience by keeping all areas of the store clean and supervising a small cleaning crew PRIMARY FUNCTIONS AND ESSENTIAL RESPONSIBILITIES: Make rounds to ensure crew coverage of designated work areas, give specific cleaning instructions/ assignments as needed Prepare work schedules, conduct inspections, coach/counsel, and recommend other disciplinary actions as need Maintain and update the daily team record (timekeeping/work schedules) on a daily basis Professionally clean and maintain facility using cleaning procedures and products in conformance with prescribed company standards Utilizing commercial floorcare equipment Move all reasonably portable items to clean under and behind and in corners and edges Identify and note any damages or issues to direct supervisor Replenish/restock consumable items such as soaps and paper products Other responsibilities as assigned Continual standing, walking and reaching throughout shift Occasionally crouching or kneeling Qualifications REPORTING RELATIONSHIPS: Reports to Quality Assurance Manager QUALIFICATIONS: Custodial supervisor or team lead experience Leadership - Demonstrated ability to lead people and get results Proactive and organized Punctuality and reliability is a must. Honesty and exceptional work ethic. Pass drug testing and background check and eligible to work in the U.S. Ability to work a shift during the following hours: 2am - 9am five (5) days per week. PHYSICAL DEMANDS AND WORK ENVIRONMENT: Continual standing, walking and reaching throughout shift. Occasionally crouching or kneeling. Must be able to occasionally lift over 80 pounds.

Milk-Bone is currently recruiting for a Production Team Leader. Availability will need to be on all 3 shifts (1st shift: 7am-3pm, 2nd shift: 3pm-11pm, 3rd shift: 11pm-7am). This position will rotate, as needed, between our production operations with a primary focus on 2nd and 3rd shift operations. The Production Team Leader is responsible for the coordination, execution and auditing needed to achieve results in quality, cost, delivery, safety and sanitation for a high speed manufacturing operation. This position pays roughly $33 / hour. Qualifications/Requirements * The successful candidate must have at least 3 years manufacturing experience in a Team Leader/Supervisory role or related Team Leader/Supervisory experience. * A working knowledge of manufacturing operating systems * Excellent communication skills. * Excellent computer skills. * Effective time management skills. * Previous work in a unionized manufacturing facility strongly preferred. Responsibilities * Under the direction of Shift Supervisor, this position is responsible for monitoring production to ensure continual operation of the Bakery. * Must have availability to work overtime, weekends and holidays. Education * HS/GED with related technical training or equipment operation required. * Associates Degree preferred

Join Our Team and Make a Difference Every Day Supervisor of Community Services Pay: $22.00 - $23.00/hour Schedule: * Tuesday: 1:30pm - 9pm * Wednesday: 8am - 4pm * Thursday: 8am - 4pm * Friday: 1:30pm - 9pm * Saturday: 8:30am - 3:00pm (minimum 3 Saturdays per month) The Summit Center is Western New York's leading provider of evidence-based services for children and adults with autism and other developmental, social, and behavioral challenges. Our team is dedicated to helping every individual we serve achieve their highest level of independence. If you're passionate about making lives better and in search of a good job with dedicated supervisors, great benefits, and a supportive environment become a #DifferenceMaker and join our team. Why Work With Us? * Up to 32 days of paid time off * 14-16 paid holidays annually * Potential for annual raises and profit sharing * Health, dental, and vision insurance/Medical opt-out payment (up to $1,000/year) * 401K with up to 4% employer match * Life and long-term disability insurance Your Impact as the Supervisor of Community Services The Supervisor of Community Services oversees respite and grant-funded services, ensuring program objectives are met for initiatives including STAR Recreation, BFFS, and STAR. Responsibilities include interviewing, training, and supervising Direct Support Professionals (DSPs), planning and scheduling staff and program activities, and providing direct support when needed. * Ensures that the individuals served are provided personal choice and are encouraged and supported in making their own decisions to the greatest extent possible. * Ensures that individuals are offered opportunities to participate in the community to the greatest extent possible and in the most integrated setting appropriate to their needs. * Ensure that provision of services occurs as per individual life plans and/or agency contracts. * Provide crisis intervention as needed * Assist with training of staff in best-practice methods * Perform behavioral, Health and Safety Standards as defined in employee handbook * Ensure quality assurance in the provision of services * Maintain the rights of individuals being served * Assist in hiring and training of staff * Ensure that staff follow incident reporting guidelines as per agency policies and procedures, as well as OPWDD regulations * Complete observations of DSP/Respite staff * Assist with program supply orders and field trip planning * Works as a Life Skills Trainer EDUCATION and/or EXPERIENCE: * Associate's degree in Human Services or related field * One year of experience in the field of developmental disabilities CERTIFICATES, LICENSES, REGISTRATIONS Etc. - A valid NYS Drivers License At The Summit Center, you'll be part of a compassionate, highly trained team committed to empowering individuals to reach their full potential. Let your next job be the one that truly makes a difference. Apply now to become a #DifferenceMaker!

Join Our Team and Make a Difference Every Day Supervisor of Community Services Pay: $22.00 - $23.00/hour Schedule: Tuesday: 1:30pm - 9pm Wednesday: 8am - 4pm Thursday: 8am - 4pm Friday: 1:30pm - 9pm Saturday: 8:30am - 3:00pm (minimum 3 Saturdays per month) The Summit Center is Western New York's leading provider of evidence-based services for children and adults with autism and other developmental, social, and behavioral challenges. Our team is dedicated to helping every individual we serve achieve their highest level of independence. If you're passionate about making lives better and in search of a good job with dedicated supervisors, great benefits, and a supportive environment become a #DifferenceMaker and join our team. Why Work With Us? Up to 32 days of paid time off 14-16 paid holidays annually Potential for annual raises and profit sharing Health, dental, and vision insurance/Medical opt-out payment (up to $1,000/year) 401K with up to 4% employer match Life and long-term disability insurance Your Impact as the Supervisor of Community Services The Supervisor of Community Services oversees respite and grant-funded services, ensuring program objectives are met for initiatives including STAR Recreation, BFFS, and STAR. Responsibilities include interviewing, training, and supervising Direct Support Professionals (DSPs), planning and scheduling staff and program activities, and providing direct support when needed. Ensures that the individuals served are provided personal choice and are encouraged and supported in making their own decisions to the greatest extent possible. Ensures that individuals are offered opportunities to participate in the community to the greatest extent possible and in the most integrated setting appropriate to their needs. Ensure that provision of services occurs as per individual life plans and/or agency contracts. Provide crisis intervention as needed Assist with training of staff in best-practice methods Perform behavioral, Health and Safety Standards as defined in employee handbook Ensure quality assurance in the provision of services Maintain the rights of individuals being served Assist in hiring and training of staff Ensure that staff follow incident reporting guidelines as per agency policies and procedures, as well as OPWDD regulations Complete observations of DSP/Respite staff Assist with program supply orders and field trip planning Works as a Life Skills Trainer EDUCATION and/or EXPERIENCE: Associate's degree in Human Services or related field One year of experience in the field of developmental disabilities CERTIFICATES, LICENSES, REGISTRATIONS Etc. - A valid NYS Drivers License At The Summit Center, you'll be part of a compassionate, highly trained team committed to empowering individuals to reach their full potential. Let your next job be the one that truly makes a difference. Apply now to become a #DifferenceMaker!

Pay Rate: $27.00-$32.17 Shift: Varies As a member of management team provides oversight and leadership to residential programs. Collaborates with and provides direction and supervision to Medical Coordinator and Direct Care staff to ensure quality direct services are provided to the people we serve in accordance with the agencies mission. Supports the Mission of Residential Services which is committed to providing a continuum of residential settings, creating a safe and functional living environment for all persons served. Through collaboration, people are empowered to become full and active members of their community and to make decisions affecting (or reflecting) how they choose to live their lives. ESSENTIAL FUNCTIONS/RESPONSIBILITIES: • Ensure residential program is of high quality and following regulatory requirements and prepared for external reviews and surveys. Including adherence to HCBS guidelines and home-like environment. • Maintains knowledge of program support area needs (human resources, recruitment, training, information technology, property management, etc.) for communicating needs as appropriate • Ensures high quality medical care and support is being provided in conjunction with medical coordinator and RN • Responsible for appropriate staffing activities including the selection, supervision, and retention of staff to meet individuals' needs and service requirements. • Responsible for the training and on-going development of staff to ensure and improve quality of care • Ensures appropriate, effective, and timely communication across all program settings. • Assumes leadership role in the development and sustenance of positive interpersonal relationships and liaisons with person served, families, advocates, employees, the surrounding community/neighborhood • Responsible for fiscal management duties to ensure sound fiscal accountability within the sites and person served accounts. Ensure that audits are completed of personal accounts twice monthly. • Coordinates placements and ensures pre-admission requirements are met for each new person entering the program. Ensure each person has an appropriately developed person centered plan. • Ensures efficient, confidential and comprehensive record keeping as mandated for person served and staff related activities/incidents and site maintenance. • In addition to your normal schedule, you are expected as your duties require to be on site during evenings, overnights, and weekends. • Is available 24 hours per day for emergencies at sites. • Participates or chairs agency committees, meetings, and training as required • Responsible for adherence to the Senior Residential Manual • Complies with all agency policy and procedures • Other duties as assigned MINIMUM QUALIFICATIONS: • Associates degree in Human Services or related area and 1 year of experience, or equivalent combination of education and experience. • Completion of and/or enrollment in agency Management Training. • Valid Driver's License that meets agency policy. • Lifting requirement of 35 lbs. • Physical agility and ability to react to emergency situations, including maintaining Strategies for Crisis Intervention and Prevention (SCIP-R) certification as per regulatory guidelines. • CPR certification. • Medication Certification required. • Ability to meet physical requirements of the position when performing the following: standing, walking, sitting, bending, stooping, squatting, kneeling and climbing. • Ability to lift and transfer individuals manually and mechanically as required by prescribed program/plan. • Ability to effectively respond to common inquiries or complaints from individuals, staff, regulatory agencies or members of the community. SUPERVISORY RESPONSIBILITIES: Responsible for the supervision and development of Direct Care staff. Why People Inc.? When you join the People Inc. team, you can make a difference in the lives of people receiving services while also receiving outstanding benefits (generous PTO, PTO buyback, affordable insurances, tuition reimbursement, career mentoring, shift incentives, on-demand pay access and more), consistent schedules and the opportunity to help others move closer to their life goals and dreams. People Inc. is the regions most experienced provider of programs for people with developmental disabilities and other special needs. We understand that working one-on-one with people who have disabilities and helping them in all aspects of daily life takes someone who's dedicated, caring and compassionate - that's how we treat our employees.

SourcePro Search is conducting a search for an experienced and entry-level professionals needed for billion dollar company expanding into Amherst, NY. This is a great full or part-time business opportunity and the ideal candidate is professional, dedicated and motivated for success. Requirements: Strong work ethic motivated for success great interpersonal skills Team Player Strong Leadership Skills ****************************

Join a team that nourishes life from farm to table! Upstate Niagara Cooperative, proudly owned by 200+ local family farms, is one of America's largest and most stable dairy cooperatives. Guided by farmer- and employee-led values, we process and market high-quality milk, yogurt, dips, sour cream, cottage cheese, and more under our trusted brands: Upstate Farms , Bison , Milk for Life , and Intense Milk . Here, you'll support sustainable farming, strong communities, and the mission to deliver fresh, local dairy to families every day. Duties and Responsibilities: Responsible for other Operations Supervisor position in their absence. Ensures a safe work environment exists and that personnel work in a safe manner. Supervise and assist employees including; assigning and directing work, investigating incidents & issues, effectively resolving conflict. Train and ensure employees follow job and safe work requirements. Use root cause analysis tools to identify preventative and corrective actions to eliminate problems. Assists in developing and maintaining departmental work instructions and SOP's. Recommends measures to improve quality of service, increase efficiency of department, work crews and equipment performance. Pro-actively confers with other supervisors to coordinate activities between departments and serve internal customers. Maintains standards of health, safety, food and security including GMP, HACCP, SQF, as per Company policies and applicable regulations. Meet functional responsibilities by effectively interacting with Maintenance, Quality Assurance, Human Resources, Material Handling and Finance departments. Communicate and work with Employees to resolve issues/problems Support all regulations, policies, procedures, work rules and the Collective Bargaining Agreement Performs other related duties as required and assigned. Experience & Education: Required: Bachelor's degree plus 5 years direct manufacturing supervisory related experience and/or training; or equivalent combination of education and experience. Experience working with high volume, automated processing equipment. Preferred: Supervisory experience in unionized environment Dairy and/or food processing knowledge Knowledge & Skills - Required Demonstrated Leadership skills and ability to manage and coach team members Good people skills Proven ability to implement and enforce process improvement initiatives. Strong decision making skills Excellent verbal and written communication skills Detail oriented and highly organized with excellent follow-up practices Ability to supervise hourly team members and interact with all levels of management to maintain a positive and productive work environment Proficient in Microsoft Excel, Word and Outlook Proven problem solving and organizational skills Ability to flourish in a fast-paced and diverse work environment. Confidentiality The Operations Supervisor is exposed to O-AT-KA customer and product information on a consistent basis. A high degree of discretion is required. Management Responsibility The Operations Supervisor directly manages union workforce employees. This position operates under the guidance and general direction of the Sr. Operations Supervisors and the Production Manager. Work Environment This job operates in an office environment and in manufacturing plant. This role routinely uses standard office equipment. Ability to operate a computer, phone, photocopier, calculator, and fax machine required. Incumbent must be able to sit, stand, walk, bend, stretch and lift up to 35 pounds. Must be able to see and speak. The employee will be exposed to noise, wet floors, moving machinery, strong smells, etc. While performing the duties of this job, the employee frequently works near moving mechanical parts, high speed and processing equipment; is occasionally exposed to wet and/or humid conditions and hazardous chemicals; is frequently exposed to moderate to high noise levels in the work environment. Operations Supervisors work on an 8-hour shift to cover 24/7 manufacturing facility (either Days or Nights as assigned by Department Manager); Schedule will include some weekends. Pay: $75K-$90K/Year* *The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Upstate Niagara Cooperative, Inc. is committed to equal employment opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic.

Job Description Hallmark Management Service is an onsite food service management company providing residential dining service, catering, and retail operations at some locations. Our dining program specializes in made from scratch and made to order meals. Our customers will find a wide variety of fresh salads and soups, deli sandwiches, hot entrees, delicious sides, inspiring accompaniments, homemade desserts and more. Our values are purposefully simple, we believe in being honest, hardworking, hospitable, and hungry to achieve great things together. These four simple words help us define what is important and how to make good decisions that we can be proud of together. At Hallmark Management, we offer: Paid time off Paid Holidays Annual opportunities for merit increases Medical, Dental, Vision Insurance Company Paid Life Insurance 401K with a company match Free Meal while working Free nonskid shoes Employee Assistance Program Job Related Duties & Responsibilities Demonstrates complete understanding of all menu items being served and can access associated allergen or additional information that customers may need Lead by example in consistently supporting company policies (i.e. uniform, name tags, safety, cut gloves, etc.) Holds team accountable through field coaching during the shift Supports team in maintaining a clean and organized workspace storing, labeling and rotating product according to our standards Assures all station specific standards are always being met through the employees working in those areas Provides direction to assigned staff to assure that customers are being efficiently served based upon volume throughout meal service Communicate service issues/information to management as needed to assure a smooth-running operation Exhibits a customer comes first attitude Position Requirements: Background Check/Drug Screen Ability to work as part of a team Requires occasional lifting, carrying, pushing, pulling up to 40 lbs. Requires constant standing and walking

Job Description Are you ready to lead a dynamic team dedicated to making a real difference in the lives of individuals with developmental disabilities? As the START/CSIDD Buffalo Area Team Leader at The Arc Chemung-Schuyler, you will have the opportunity to showcase your leadership skills while collaborating with a passionate group of professionals. This role is perfect for someone who thrives in a fast-paced environment, enjoys coaching and mentoring others, and is committed to providing top-notch social work services. Working in the Buffalo Area, you'll be at the heart of the action, driving excellence and innovation in the services we provide. Join us in this rewarding opportunity to be a part of a team that truly makes an impact in the community. You will have benefits such as Medical, Dental, Vision, Life Insurance, Health Savings Account, Paid Time Off, 403 (b) retirement planning, NYS Sick Time, Employee Assistance Program (EAP), and Referral Bonus Program. A little about The Arc Chemung-Schuyler and START We invest in your success. Join us at The Arc/START-CSIDD Buffalo - Invest in a career, not just a job. We believe when we invest in your success, you advance your career, and that helps The Arc continue its leadership role in the disabilities arena in New York state. If you're looking for meaningful work that makes a real difference in people's lives, join us today to unlock your potential for growth and fulfillment in the Human Services field. Are you excited about this START/CSIDD Team Leader job? As the START/CSIDD Buffalo Area Team Leader at The Arc Chemung-Schuyler, you will play a crucial role in providing supervision to Clinical Coordinators, ensuring the coordination of support meetings and crisis plans, and maintaining relationships with community partners. Your responsibilities will include offering triage support, participating in meetings with leadership and clinical teams, and developing cross-systems crisis plans to support individuals in need. Additionally, you will share on-call responsibilities to respond promptly to crisis situations, showcasing your empathetic and quick-thinking nature. With the opportunity to maintain a small caseload initially, you will have hands-on involvement in interventions and assessments until achieving START Coordinator Certification. This position offers a dynamic and challenging environment where you can truly make a difference in the lives of those we serve. What we're looking for in a START/CSIDD Team Leader Success in the role of START/CSIDD Buffalo Area Team Leader at The Arc Chemung-Schuyler requires a master's degree in social work, counseling, psychology, or a related human services field, with consideration given to candidates with a bachelor's degree and relevant experience. A minimum of two years of experience supporting individuals with Intellectual/Developmental Disabilities and mental health or challenging behavioral needs is essential. Obtaining certification as a START Coordinator within the first year of employment is a must. Additionally, preferred qualifications include at least one year of prior supervisory experience. The ability to travel up to 75% of the time is required for this position, emphasizing the importance of flexibility and adaptability in meeting the diverse needs of the individuals we support. Make your move So, what do you think? If you can meet these requirements and perform this job as described above, we would be happy to have you as part of our team! Job Posted by ApplicantPro

Why Join Care Medical Practice? Care Medical Practice is a provider-led, community-based health and care partner dedicated to improving the health and well-being of those who need care the most, with a deep commitment to high-needs, urban and rural communities. Our local physicians, nurses, and caregivers work together to serve people and the communities they live in, beyond just treating symptoms. We remove barriers by delivering personalized care as close to home as possible, often in-home, because we know a deep understanding of our patient's race, culture, and environment is critical to delivering improved health outcomes. By empowering patients, providers, and caregivers with the support they need, we strive to make health and care a reality-not a burden-every single day. Join us in creating a better way to care. Position Overview The Family Member Engagement Call Center Supervisor oversees the daily operations of the Care Medical and Grace at Home call centers, ensuring an exceptional experience for every Family Member (patient). This role supervises a team of engagement agents responsible for scheduling, outreach, and inbound inquiries. The Supervisor is accountable for achieving service levels, optimizing team performance, ensuring staff compliance with clinical scheduling protocols, and maintaining high-quality communication aligned with Care Medical's mission and standards. This position is ideal for a Licensed Practical Nurse (LPN) with call center and management experience, strong communication skills, and a passion for supporting primary care delivery in a patient-centered medical home model. Key Responsibilities Team Leadership & Operations Management Supervise, mentor, and performance-manage Family Member Engagement Agents. Monitor daily call volumes, agent productivity, and service-level adherence (AHT, abandonment rate, first-call resolution). Conduct regular team huddles, coaching sessions, and quality audits to promote excellent service and compliance with scripts and protocols. Manage staffing and scheduling to maintain operational continuity and meet patient access goals. Collaborate with HR and management on agent recruitment, onboarding, and performance evaluations. Scheduling & Clinical Coordination Oversee accurate scheduling for all Care Medical and Grace at Home departments, ensuring adherence to provider templates and clinical protocols. Support workflows for appointment reminders, rescheduling, and care gap outreach. Ensure correct handling of triage calls, medication refills, records requests, and care coordination activities. Reinforce documentation accuracy and timeliness in the MEDENT EMR system. Quality, Compliance & Continuous Improvement Establish and monitor performance metrics for quality assurance, service delivery, and data accuracy. Ensure compliance with HIPAA, OSHA, and organizational privacy and safety standards. Identify workflow bottlenecks and recommend improvements to enhance access and efficiency. Collaborate with Clinical Leadership and Operations to align call center goals with overall practice objectives. Training & Knowledge Development Lead ongoing training on communication skills, EMR proficiency (MEDENT), and primary care scheduling practices. Support bilingual communication and culturally sensitive service delivery. Stay informed on healthcare regulations, medical terminology, and practice updates that impact patient scheduling and communication. Required Qualifications Education: Licensed Practical Nurse (LPN) credential preferred. Associate's degree in healthcare administration, nursing, or related field acceptable. Strong knowledge of medical terminology required. Experience: 3-5 years of call center or centralized scheduling experience within a healthcare setting. At least 2 years of supervisory or leadership experience required. Primary care experience preferred (pediatrics, women's health, adult medicine, geriatrics). Experience with MEDENT EMR strongly preferred. Proven ability to manage performance metrics and call center operations. Skills & Abilities: Bilingual (English/Spanish or other language representative of our patient population) strongly preferred. Excellent verbal communication, active listening, and motivational leadership skills. High emotional intelligence, professionalism, and accountability in a fast-paced environment. Strong organizational, analytical, and problem-solving abilities. Proficiency in Microsoft Office, call center tools (RingCentral or similar), and EMR navigation. Our Benefits Financial Well-being Competitive Compensation: We offer competitive salaries to attract and retain the best talent. 401(k) with Employer Match: Plan for your future with our 401(k) plan and a generous 4% employer match. Health and Wellness Comprehensive Medical Plan: We proudly offer a comprehensive medical option with an employer contribution. Dental & Vision Coverage: Maintain your oral and eye health with our employer-paid dental and vision plans via MetLife. Employer-Paid Insurance: Life, Short-Term Disability (STD), and Long-Term Disability (LTD) insurance are provided at no cost to you. Generous Paid Time Off: Enjoy ample time off for rest and rejuvenation with generous PTO, holidays, and wellness time. Additional Perks Continuing Medical Education (CME) Allowance for Providers: Stay at the forefront of your field with our CME allowance. Commuter Benefits: Save on your commute with our commuter benefits program. Mileage Reimbursement: Get reimbursed for work-related travel expenses. The working environment and physical requirements of the job include: This position requires in-home, assisted living, and independent-living community based work. The job requires frequent travel for patient visits in all types of weather conditions. Work may be performed in settings with conditioned air, artificial light, and an open workspace. In this position you will need an ability to travel frequently by car and/or public transportation, the ability to communicate with customers, vendors, management, and other co-workers in person and over devices, sometimes with people who are agitated. Regular use of the telephone and e-mail for communication is essential. Sitting or standing for extended periods is common. Must be able to receive ordinary information and to prepare or inspect documents. Lifting of up to 50 lbs. occasionally may be required. Good manual dexterity for the use of common office equipment such as computer terminals, calculator, copiers, and FAX machines. Good reasoning ability is important. Able to understand and utilize management reports, memos, and other documents to conduct business.

The Arc Erie County is looking for an Assistant Residential Team Leader! What you'll be doing: As our Assistant Residential Team Leader (ARTL) for our IRA on Ebling Avenue in Tonawanda, you will be under the direct supervision of a Residential Team Leader and responsible for the oversight of the delivery of services and supports at 1 or more certified site(s). This is a Full Time (40 hrs. per week) with a schedule of Tuesdays through Thursdays 2:00pm-10:00pm, Fridays 9:00am-5:00pm, and Saturdays 10:00am-6:00pm. You will be responsible for… Supervising daily activities of individuals providing assistance and training Assuring individuals' overall safety through maintaining safety standards, familiarity with emergency safety procedures and providing regular training to individuals Assists the Residential Team Leader in supervising and coordinating the treatment team in the development of the Staff Action Plans What we need from you: Bachelor's Degree plus (6) months full time paid direct support experience OR Associate degree plus (2) yrs full time paid direct support experience OR High School diploma or equivalent plus (4) yrs full time paid direct support experience Valid NYS Driver's License & approved driving record What The Arc Erie County can offer: Affordable benefits (medical, dental & vision insurance), $24.62 per hour, excellent PTO, room for advancement, on the job training, 40-hour work week (schedules vary), and a positive, diverse and exciting environment.Full is listed below: Job Title: Assistant Residential Team Leader Department: Residential Job Grade: 3 Job Code: 476 Position Summary: Provides direct supervision to Residential Habilitation individuals in all facets of daily living. Provides direct supervision to direct care staff providing services. The Assistant Residential Team Leader, under the direct supervision of the Residential Team Leader, is responsible for the oversight of the delivery of services and supports at 1 or more certified site(s). REPORTING RELATIONSHIP: Receives direct supervision from the Residential Team Leader. Provides supervision to all staff members employed in the residence with assistance and direction from the Residential Coordinator and the Residential Team Leader. Job Duties and Responsibilities: Supervises daily activities of individuals providing assistance and training in areas such as, but not limited to activities of daily living, self-care skills, money management, cooking, self-administration of medication and communication. Intervenes with individuals' inappropriate and/or potentially injurious behaviors in the least restrictive manner possible, while maintaining a safe environment. Coordinates development and monitors behavior modification programs as needed. Assures individuals' overall safety through maintaining safety standards, familiarity with emergency safety procedures and providing regular training to individuals. Coordinates transportation of individuals to medical appointments, recreation activities and other appointments/activities as scheduled. Assists in the scheduling of medical appointments and recreational activities. Assures that individuals receive assistance with training for shopping for clothing, personal items and groceries. Assists/manages individuals' personal monies. Monitors individuals' progress in money management skills. At the direction of the Residential Team Leader, reviews the overall management of individual accounts as appropriate. Administers medication to individuals, provides first aid when necessary and addresses routine health care needs. Evaluates and coordinates the implementation of the self-administration training program. Serves as the agency designated supervisor for administration of medication. Observes each regular and substitute staff person pass one medication on a random basis, but not more than 6 months in between each administration; maintains documentation of each observation. Assists in the completion of all required documentation in individual and agency records; oversees maintenance of those records as appropriate. Ensures a clean, safe environment by coordinating housekeeping and minor maintenance tasks and by ensuring individuals receive training in these skill areas. Assists the Residential Team Leader in supervising and coordinating the treatment team in the development of the Staff Action Plans. Monitors and/or assists in the assessment of the individuals' skills and behavior. In conjunction with the Residential Team Leader coordinates the development of intervention/training objectives. Implements, documents and monitors the progress of the Life Plan. Evaluates program data and progress. At the direction of the Residential Team Leader, coordinates regular staff meetings and training as well as attend supervisory conferences and other assigned meetings. Assists individuals in community integration, providing supervision and training. Assures confidentiality of information about individuals. In conjunction with the Residential Team Leader, coordinates contact with individuals' families, work sites, schools and physicians as well as providers of other community services. Assists with the monitoring and supervising of expenditures from the annual budget. Coordinates interviews and will assist the Residential Team Leader in hiring, orientation and termination of direct care staff employed in the residence. Provides weekly and/or as needed supervision to all regular and substitute direct care staff. Evaluates all regular direct staff annually. Assists the Residential Team Leader in maintaining staffing schedules to provide adequate supervision to the IRA. Assist the Residential Team Leader to ensure that all regular and substitute staff members receive all mandated training. Coordinates retraining of staff annually or as needed. As part of schedule - required to work one weekend shift per week. Completes routine paper work responsibilities and other duties as assigned by the Residential Team Leader. Receives weekly and/or as needed supervision from the Residential Team Leader. Participates in rotating on-call system for all emergencies as part of the Agency's emergency on-call procedures. Participates in planning groups and committees as assigned, to assure continuity of programs. Responsible for monitoring Quality Assurance guidelines including reporting, reviewing and follow up of incidents. To ensure adequate coverage, shift is not concluded until staff replacement arrives. All other duties as assigned. Qualifications and Education Requirements: Bachelor's Degree PLUS six months full-time paid direct service experience in the Human Services field. OR Associate's Degree PLUS two years full-time paid direct service experience in the Human Services field. OR High School PLUS four years full-time paid direct service experience in the Human Services field. PLUS A valid NYS driver's license and approved driving record is required. Medication Administration and First Aid Certification, CPR, and Strategies for Crisis Intervention and Prevention-Revised training (SCIP) must be taken as provided by the agency within 90 days of hire and must be maintained. Essential Job Functions: Physical demands and Exposure Risk outlined on attached form (A) Mental Requirements: The ability to read, write, analyze, be perceptive/comprehensive, show good judgement, have good math &, decision making skills, independent action, planning & prioritizing and follow directions. Work independently as well as cooperatively with others. Be approachable, enthusiastic, personable, work under pressure and meet job-related deadlines accordingly. Human Relations Skills: The ability to communicate with individuals in a positive manner, demonstrate the ability to be a leader and serve as an appropriate role model to staff members. Receive supervision instruction in a positive manner. Adhere to and administer Agency's policies, procedures, rules and regulations. Maintain a professional attitude and appearance at all times. Equipment Operation: The ability to operate household appliances; washer, dryer, stove, electrical equipment, copier, fax machine, snow blower possibly, agency vehicle/van. Proficient in the operation of the computer's hardware and software including applications and programming. Occasional snow shoveling, leaf raking, operate wheelchair on van when necessary. Use household cleaners, chemicals, and ability to come in contact with normal household dust/dirt. Agency Principles: All staff members will assure and demonstrate the promotion of fundamental rights and protections for the people that we support. These include practices that treat people with dignity and respect at all times, ensure safety, best possible health/well-being and provide the person with continuity and personal security through the use of natural supports, positive relationships and opportunities for integration in the community. Staff members should also advocate and work toward assisting the people we support through person-centered planning to achieve the personal outcome goals that they have chosen by facilitating the plans and positive supports necessary to assist the person in progressing toward each outcome. Demonstrates the agency values of integrity, respect, responsibility, trust, teamwork, positive attitude, learning and honesty in working with students (persons), families, colleagues and members of our community. Good attendance is vital for the efficient and effective operation of quality programming and is an essential job function of this position. This position is NON-EXEMPT from the overtime requirements of the Fair Labor Standard Act. The Arc Erie County New York retains the right to change this job description at any time.

The EAP Supervisor is a licensed behavioral health professional responsible for supporting the Program Manager in overseeing day-to-day clinical operations of the Employee Assistance Program (EAP). This role includes supervising staff, delivering direct client services, supporting crisis response efforts, and ensuring high-quality care. The Supervisor also contributes to program development, quality assurance, and training initiatives while maintaining a clinical caseload. Minimum Qualifications LMSW or LMHC with at least 2 years post-master's clinical experience Experience in individual, couples, and family counseling Skilled in drug/alcohol assessment, crisis intervention, and diagnostic evaluation Familiarity with community resources and support services Experience in critical incident response Valid NYS driver's license and ability to meet agency vehicle policy requirement Preferred Qualifications LCSW or LMHC Prior EAP experience Solution-Focused treatment training Experience developing and delivering workplace wellness seminars Competitive Salary of $68,000 - $72,000 based on experience Core Responsibilities Supervise clinical staff and students, including onboarding and ongoing support Provide short-term, solution-focused counseling and referrals for EAP clients Conduct risk assessments and crisis interventions Offer consultation to HR, supervisors, and union reps on employee concerns Deliver on-site support during critical incidents Oversee clinical documentation, quality assurance, and timely follow-up Support program technology enhancements, including tele-mental health services Participate in on-call emergency response rotation Ensure compliance with clinical protocols and confidentiality standards Supporting data collection for program compliance needs Program Support & Engagement Represent EAP at orientations, trainings, and benefit fairs Contribute to improving service delivery and workflow efficiency Maintain collaborative, trauma-informed practices across all service points Promote cultural competence and inclusion in all interactions Administrative & Technical Competencies Proficient with Microsoft Office Suite and standard communication tools Demonstrates strong communication, organizational, and interpersonal skills Maintains accurate and timely documentation in line with agency policies Cultural Competency: Demonstrate sensitivity and fair treatment toward individuals from diverse cultural backgrounds. Actively engage in learning and applying diversity-related skills in operations. Essential Physical Requirements: Ability to move around the office and access multi-level buildings. Ability to lift and carry items up to 10 lbs. Frequent communication via phone and email. Essential Mental Requirements: Strong problem-solving and decision-making abilities. Ability to perform under pressure and meet deadlines. Ability to motivate and inspire others to achieve program goals. Environmental/Working Conditions: Work in an office environment with a smoke-free policy and multi-level buildings. Equal Opportunity Employment: Child and Family Services provides equal employment opportunities to all employees and applicants, without discrimination based on race, color, religion, sex, national origin, age, disability, veteran status, familial status, or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, promotion, and training.

Job Description TEXT "GOCARWASH" TO 25000 OR FOLLOW THIS LINK TO SCHEDULE AN INTERVIEW GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states from coast to coast. And we keep adding more! At GO Car Wash, we're committed to providing an engaging, rewarding work experience for all our Teammates. We believe by caring for our Teammates first, we'll have happy customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us in become the most admired car wash business! As a Team Lead at GO Car Wash, you'll help site managers with the daily operations of our car wash, while also contributing to the overall success of the site. You'll help ensure we're meetings all our inventory, equipment, site, service, and safety standards to deliver a consistent, convenient and exceptional car wash experience for customers. You'll also help hire, train, and coach our Teammates to perform their jobs and uphold our values, which includes setting an example when completing all required car wash activities. For you to be successful, we're looking for: 6 months of relevant customer service or sales experience Car wash experience preferred, though not required You must also be able to: Deliver excellent customer service and drive sales growth Communicate clearly, engage, and lead others by example Organize time, work, and team to complete many varying responsibilities We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as an opportunity to grow your career with us, while also learning work/life skills you can transfer to any path you choose for your future. Compensation Our Teammates in this role typically earn $20.00/hour, which includes a base pay of $18.00/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience. To learn more about us, go to ****************** All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.