Join the VitalCore Team in Massachusetts! We're people who are fueled by passion, not by profit.
VitalCore Health Strategies (VCHS), an industry leader in Correctional Health Care has an opening for a Full-Time Treatment TeamLeader at the Massachusetts Treatment Center in Bridgewater, MA
Looking for a rewarding career in the healthcare field with competitive wages, an annual incentive bonus, and an excellent benefits package?
At VitalCore we pride ourselves on retaining and acquiring compassionate, dedicated individuals who are committed to providing quality services. Join our team and experience first-hand how VitalCore Health Strategies promotes a positive work environment that is based on respect and appreciation of the hard work and dedication of our staff.
TREATMENT TEAMLEADER (LICSW, LMHC) BENEFITS PACKAGE:
Holiday Pay: New Year's Day, Martin Luther King Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Veteran's Day, Thanksgiving Day, and Christmas Day
Medical
Dental
Vision Insurance
Health Savings Account
Life Insurance
Short Term/Long Term Disability
Identity Theft Protection
Pet Insurance
Employee Assistance Program and Discount Center
401K & Plan Matching
PTO
Annual Incentive Bonus
TREATMENT TEAMLEADER (LICSW, LMHC) POSITION SUMMARY
Treatment TeamLeaders provide essential services to an underserved population. Specifically, Treatment TeamLeaders are responsible for overseeing a unit within a therapeutic milieu focused on providing intensive treatment services to individuals who have been convicted of a sexual offense. They are responsible for the creation, implementation, and monitoring of individualized treatment plans aimed at decreasing risk of re-offense upon release. Treatment TeamLeaders provide training and ongoing supervision to clinical therapists who facilitate treatment within the Treatment TeamLeader's assigned unit. In addition, Treatment TeamLeaders facilitate treatment for individuals who have engaged in sexual offense conduct. These staff members also assist in the evaluation of participants for program progression and graduation. Treatment TeamLeaders are essential to the treatment program's ultimate goal of ending sexual violence, or "No More Victims."
An ideal candidate holds a master's degree in a human service-related field (e.g., social work, psychology, mental health counseling). Candidates must be independently licensed (e.g., LICSW, LMHC). Ideal candidates are conscientious, organized, intellectually curious, excellent team players, maintain strong boundaries, adept at clinical case conceptualization, and possess excellent clinical writing skills. Candidates who thrive in a fast-paced environment with challenging clinical cases are especially well-suited for this position. Although this position requires independent licensure, Unit Directors attend clinical supervision; candidates should be open to the clinical supervision process, as well as receptive and willing to implement feedback. Prior experience working in the field of sexual abuse treatment and prevention is not required; all necessary training is provided following official hire.
The following is a brief outline of core tasks completed by Treatment TeamLeaders:
⢠Oversee an assigned unit within a therapeutic milieu focused on the treatment of individuals who have engaged in sexual offense conduct⢠Create, implement, and monitor individualized treatment plans⢠Training and clinical supervision of clinical therapists⢠Facilitate and co-facilitate therapeutic groups and psychoeducational courses⢠Completion of clinical documentation following contacts ⢠Participation in interdisciplinary treatment team meetings⢠Other clinical duties as assigned
VitalCore Health Strategies is an equal opportunity employer and committed to creating and maintaining an inclusive workplace in which all employees have an opportunity to participate and contribute to the success of the business and are valued for their skills, experience, and unique perspectives.
#INDMA
Compensation details: 104000-114000 Yearly Salary
PI77d54ee55132-37***********4
$62k-119k yearly est. 9d ago
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Senior Knowledge Leader - Federal Health Solutions
Ll Oefentherapie
Team leader job in Providence, RI
A healthcare consulting company is seeking an experienced solution consultant to support and enhance the Oracle Health Millennium solutions for various Federal agencies. The ideal candidate will work independently to ensure quality learning content and product support is delivered effectively. Knowledge of industry best practices and effective communication skills are essential for managing customer expectations and ensuring satisfaction.
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$88k-127k yearly est. 1d ago
Air Operations Supervisor
Collette 3.2
Team leader job in Pawtucket, RI
Collette is seeking a Air Operations Supervisor to join our Air Team. This is a hybrid role based at our Headquarters in Pawtucket RI.
Let Us Show You the World
There has never been a better time to be in the travel industry. See the world, connect with others, and experience the immersive benefits of one of the trendiest industries when you join the Collette team! As the longest-running tour operator in North America, our family-owned business leads the industry in innovation and expertise. Collette's passionate team works hard to fulfill travel dreams and is always looking for talent that will help to shape the company's future. Being part of the Collette team means having a willingness to grow, a desire to learn and ask questions, and a zest for seeing the world. From giving back to local communities to creating incredible experiences for a world of travelers and being part of a value-oriented team that cares for one another - Collette is all about the people. So, what are you waiting for?
Your journey starts here.
Job Summary:
Reporting to the Manager, Air Operations, this role is responsible for the supervision, administration, and work management of Retail Air Team. Collaborate with Management across departments, including Outside Sales, to generate retail revenue, maintain a healthy profit margin and provide optimum customer service in the retail channel. Exemplify strong time management skills with a focus on operational efficiencies and customer retention. Assume responsibility of first tier air emergency response on and off hours on a rotating basis.
Primary Functions:
Supervise, train and develop direct subordinates.
Hold all subordinates accountable in obtaining each of their strategic tactics.
Evaluate performance for all subordinates and provide continuous coaching throughout the year.
Compose and deliver year end assessments for all subordinates in adherence to company policy.
Work closely with retail air staff and client care center to help resolve any guest issues.
Review and follow up on assignments and resolve problems to provide quality customer service.
Review customer responses from post-booking survey to determine trends and initiate measures to correct course. Ensure escalated responses are responded to in a timely manner.
Assist with general administrative duties such as, but not limited to, scheduling work assignments, tracking productivity and comprehensive department training.
Conduct thorough interviews with prospective candidates to assess their qualifications, skills, and cultural fit for the organization.
Review air reservations that affect the productivity and proficiency of the department and improve guests' satisfaction.
Conduct training sessions to enhance performance and skill among the Retail Air Coordinators as determined by the Manager.
Required to work flexible shifts, including some evenings and weekends, to accommodate air requirements and management needs.
Prioritize workload and manage multiple priorities to meet expected deadlines.
Ensure that all communication, as a representative of Collette, is professional, clear and adheres to policy.
Training:
Responsible for assisting in training the air department staff, answering inquiries, and monitoring the goals and objectives of the department.
Assist with weekly staff meetings to review contacts and enhance overall understanding of rates and carrier restrictions.
Assist with cross-training key departments to enhance productivity and proficiency as they relate to air operations.
Utilize Collette Connects to communication announcements, news stories and changes to the organization.
Knowledge and Skills:
Bachelor's degree preferred and encouraged, including opportunities to obtain with approved assistance programs.
Two years of experience desired, that is directly related to the duties and responsibilities specified.
Ability to supervise and train employees, including organizing, prioritizing, and scheduling work assignments.
Ability to foster a cooperative work environment.
Skill in customer service and fiscal management.
Knowledge of GDS air systems, sales, operations, quality control procedures and reporting documentation requirements.
Effective negotiation skills.
Ability to communicate effectively, both orally and in writing.
Employee development and performance management skills.
Ability to make evaluative judgements.
Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
Ability to create, compose and edit written materials.
Ability to develop, plan, and implement short and long-range goals.
Ability to investigate and analyze information and to draw conclusions.
Ability to plan and organize to optimize productivity of team.
Ability to analyze and solve problems.
Maintains assigned work area in safe and orderly condition in accordance with company standards.
Comply with all company rules and regulations.
Performs other related duties as assigned or directed.
Pay range: $43,000 - $58,000
$43k-58k yearly 4d ago
Shift Supervisor
de Foods (KFC
Team leader job in East Providence, RI
Shift Supervisor
**We offer early wage access through Tapcheck so you can cash out on your wages before payday!**
At KFC, we feed the world. But we do more than fill people up. We fulfill their life. Our meals matter; when we serve them with southern hospitality, we make our customers' day. So our jobs are more than a paycheck - they're about being independent, having fun, and making new friends.
If you're ready for a career in restaurant management, our Shift Supervisor position is the right place to start. Working as a Shift Supervisor lets you develop your management skills while still having the time to do the things you enjoy. You'll benefit from our training and career opportunities and receive rewards and recognition for your efforts.
The good news is that your training will teach you everything you need to know to succeed on the job.
But there are a few skills you should have from the get-go:
We have a GREAT culture at KFC and look for GREAT people to add to our family. You know who you are --honest, energetic and fun. Able to get along and talk easily with people. You're never short of a smile and take real pride in your work; cope well under pressure and thrive on a challenge.
A natural leader, you want to be captain because you can bring together a winning team.. You're all about teaching new things and motivating the team to work together.
You set high standards for yourself and the people you work with - you love keeping things fun for the team and the customers.
You want to learn how to run great restaurants from the best restaurant managers in the business.
And, you're at least 18 years old with a valid driver's license, reliable transportation (not public transportation - you may need to drive to make deposits for the restaurant sometimes), and
a true desire to learn and grow.
Keep in mind, this is just basic information. You'll find out more after you apply. Independently owned, franchised, or licensed locations may have different requirements.
$31k-39k yearly est. 23h ago
Operations Supervisor
Waste Connections 4.1
Team leader job in Seekonk, MA
WASTECONNECTIONS, Inc. (NYSE: WCN): is a non-hazardous solidwasteservices company that provides solidwaste collection, transfer, disposal, and recycling services in the U.S. and Canada. Our employees foster a work culture of Servant Leadership.
Our goal is to create an environment where self-directed, empowered employees strive to consistently fulfill our constituent commitments and seek to create positive impacts through interactions with customers, communities, and fellow employees, always relying on our Operating Values as the foundation for our existence.
Because we operate with a highly decentralized structure, we look for individuals who are energetic and have individual initiative and creativity. Bring your passion to succeed and you'll quickly discover that great opportunities are all around you. AtWasteConnections, you'll thrive if you are friendly, dedicated, and prefer a work hard/play harder culture that is focused on maintaining our reputation as the premierwasteservices company in the markets we serve.
Why you need to join us!
WasteConnections is not only the bestwasteservices company in North America, it is also an amazing place to realize your potential, make decisions, have your voice heard, and partner with extremely hard working and passionate people! We seek servant leaders, mentors, top performers, and fun people. AtWasteConnections, we value each individual's unique background, experience, and passion to make us a great place to work.
Our people mean everything to us.
* CULTURE:It's a Great place to work! We work in an environment where empowered, self-directed all-stars know what they do is important.
*INTEGRITY:Our definition is "saying what you will do and then doing it!" We keep our promises to our customers and our employees.
Here what our current Supervisors have to say:395283446
A Day in the Life of an Operations Supervisor:
* Assign and supervise work crews operating solidwaste collectionequipment.
* Monitors progress of daily operations, reassigns employees, and makes staffing changes as necessary.
* Helps develop and executesafetygoals.
* Conducts field inspections and audits of all site personnel to ensure proper work procedures.
* Receives and reviews customer complaints regarding collection programs.
* Performs reviews andperformance managementdiscussions.
* Formulates both short-term and long-term goals and action plans for the Hauling Company.
* Oversees a variety of complex compliance programs, including environmental,OSHA, and local permitting.
Must Have:
* Ability to relocate for promotional opportunities based on performance
* Bachelor's degree
* Have or ability to obtain aCDL
We offer excellent benefits including: medical, dental, vision, flexible spending account, long term disability, life insurance, 401K retirement, and relocation assistance.
Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
$49k-71k yearly est. 6d ago
Customer Experience Lead-South Shore
Victoria's Secret 4.1
Team leader job in Braintree Town, MA
A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager.
Primary Responsibility:
The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates.
All Store LeadershipTeam responsibilities include:
* Leading and demonstrating company values within the store.
* Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling.
* Conducting associate observations and associate coaching.
* Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer.
* Linking results to behaviors and actions to drive top-line sales.
* Independently managing labor hours within the store to drive top-line sales and profit.
* Owning the overall appearance and presentation of brand by maintaining visual merchandising standards.
* Collaborating with Sales LeadershipTeams to ensure seamless communication and execution of required actions of the brand.
* Demonstrating and leading company policy and procedures.
* Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing.
* This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks.
Click here for benefit details related to this position.
Minimum Salary: $20.75
Maximum Salary: $26.00
VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.
Qualifications
* Passion for Victoria's Secret Brand.
* Demonstrates excellent merchandising skills.
* Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results.
* A sense of self-awareness with an interest in seeking feedback to improve and develop.
* Ability to monitor/track progress and incorporate feedback into decision-making.
* Experience with influencing cross-functional partners in informal and formal settings to get things done.
* Ability to work nights, weekends, and a flexible schedule.
* Ability to stand for long periods and frequently bend, kneel, and lift.
* Ability to use technology (headsets, mobile devices, computers).
* 1 year of retail experience preferred.
* Experience directing other individuals in the performance of their job duties preferred.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance.
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
is eligible for $5,000 retention bonus. The Providence Center Manager ACT II Team oversees the daily operations of the Assertive Community Treatment (ACT II) team within TPC's Certified Community Behavioral Health Clinic (CCBHC) model. Individuals served by the ACT II team have complex Serious and Persistent Mental Illness (SPMI) and benefit from a coordinated, multidisciplinary approach to care. This level of service is designed for individuals who may not require the ACT I (High Intensity) level of support but would benefit from ongoing team-based collaboration to assist with treatment, rehabilitation, and community integration.
The Manager is responsible for supervising the ACT II team, ensuring fidelity to ACT standards, and maintaining service intensity consistent with program expectations. This includes overseeing day-to-day operations, providing clinical leadership, and performing direct service duties when applicable. The Manager develops and sustains a continuum of care that promotes recovery, diverts consumers from hospitalization when clinically appropriate, supports timely step-down services for those transitioning from inpatient care, and coordinates appropriate consumer services with Emergency Services and community partners.
Duties and Responsibilities:
Supervise the daily operations of the team.
Ensure team adheres to evidence-based ACT model of care.
Coordinate clients care; oversee clients admissions to and discharge from the team.
Conduct regular supervision meetings with staff and maintain records of the meetings per BHDDH requirements.
Track clients hospital admissions and support the team in collaborating with inpatient teams to coordinate client care.
Provide leadership to staff regarding training, risk management, and daily operations.
Facilitate an environment that supports staff participation and encourages self direction and team building.
Facilitate treatment planning meetings for the development, review and implementation of person-centered, recovery oriented treatment plans, in a timely manner.
Ensure that confidentiality and the highest standards of ethics are maintained by staff when treating clients, in accordance with Center policy and legal requirements.
Ensure the staffs quality and timely completion of Health Information Management (HIM) and other required documentation.
Perform administrative functions in a timely manner and in accordance with Center policies; interviewing prospective employees, disciplining staff, completing performance evaluations, oversight of petty cash, etc.
Develop staff schedules to assure on-call and adequate coverage to meet clients needs.
Maintain client contact and caseload statistics. Ensure staff compliance with standard.
Provide orientation and training to new staff.
Assist with ongoing training and staff development.
Conduct record audits of staff records in accordance with Center requirements. Establish plans of improvement as needed.
Ensure that staff participating on committees regularly attend meetings and report back to the department on committee activities.
Serve as a member of the ACT services Management Team to develop programs, in-service trainings, solve problems, and generate ideas and to implement Center policies.
Address staff performance concerns, monitor overdue documentation, etc.
Audit and approve time sheets.
Carry a small caseload when needed and provide direct service.
Deliver person-centered, recovery-oriented clinical services as part of a multidisciplinary team providing comprehensive treatment, support, and rehabilitation to individuals with Serious and Persistent Mental Illness (SPMI).
Ensure service intensity aligns with ACT II (Moderate Intensity) standards, including a minimum of five (5) or more client contacts per month, with at least three (3) contacts conducted in person (Home, Office, Community Setting) OR Four (2.5) hours of qualifying services per client, per month in person with a focus on community base treatment. These contacts may be provided by any member of the multidisciplinary team to meet client needs.
Treat clients with respect and use a flexible approach in diverse populations.
Provide supportive counseling, problem-solving, and limit setting to clients.
Establish attainable goals with the clients.
Involve clients, families, team members, agencies and others in planning care treatment to establish attainable goals for clients.
Assist clients in deciding which goals they want to accomplish.
Assist clients with basic activities of daily living. Encourage clients to attain the highest possible levels of independence.
Accept the values and lifestyles of clients.
Collaborate with a multi-disciplinary team in the development and implementation of therapeutic services; to include working with individuals with mental health and/ or substance use disorders.
Provide regular updates to other members of the multidisciplinary team and present clinical case overviews as required.
Accompany clients to community appointments with agencies, clinics, doctors, etc.
Make assessments and provide appropriate crisis interventions and risk management as needed.
Assess clients' unmet needs (psychological, substance use, physical, housing, psychiatric).
Identify, assess and respond to crisis situations.
Use a flexible approach with a diverse population.
Perform in a calm and professional manner during crisis or emergency situations.
Utilize evidence-based tools (PHQ9, CSSRS) to assess for suicide risk.
Coordinate with team QMHP or emergency services for additional assessment when indicated.
Teach clients adult daily living skills.
Teach, supervise and assist clients with doing household chores, laundry, room cleaning, etc.) using realistic situations.
Use a step-by-step process when teaching skills.
Use positive reinforcement and encouragement.
Integrate skills training in all aspects of treatment plan.
Maintain a clean, healthy and safe environment at all times.
Assist clients with budgeting and money management.
Arrange for move for clients.
Help form a nutritional plan and assist clients with food shopping.
Initiate treatment and advocate for clients within network of care.
Schedule appointments for clients within The Center and with outside agencies.
Assist clients with benefits acquisition (social security supplemental insurance (SSI), food stamps, advocates office, medical doctor).
Complete required interagency and other necessary paperwork.
Identify, obtain, and maintain housing and necessary household goods and furnishings.
Monitor clients during spend down process, complete DHS applications as necessary
Complete recordkeeping in accordance with Health Information Services (HIS) and other center requirements within required time frames and abide by center confidentiality policy.
Complete daily activity logs.
Complete progress notes with appropriate format.
Develop and implement a plan of care with ongoing consumer input.
Complete a clear, specific, behaviorally oriented treatment plan as required, with consumer signature.
Monitor confidentiality in accordance with Center policy and legal requirements.
Complete required reports and evaluations (MHPRR checklist, Psycho-social form).
Follow required office procedures in a cooperative manner.
Initiate and process incident reports as per Center guidelines.
Adhere to Infection Control protocols. --Ensure all members from the team are adhering to above standards
Maintain cooperative relationships with Center staff, clients, community agencies and the public
Communicate with various local agencies and other departments or teams at The Center.
Work in cooperation with co-workers and supervisory staff.
Deal with team members regarding problems in a constructive manner.
Accept and use direction and supervision.
Benefit from constructive criticism.
Transport clients in own vehicle or Center van (as available and only when indicated) to planned activities and appointments.
Drive carefully and abide by traffic rules.
Ensure that seat belts are worn by all traveling in Center or employee-owned vehicles.
Attend trainings and conferences.
Provide feedback to staff on the content of educational programs attended.
Attend mandatory in-service trainings and other trainings required.
Monitor staff compliance with required trainings Perform duties in accordance with departmental goals, objectives and standards.
Adjust to meet changes in team scheduling.
Provide information for clinical treatment and team decisions.
Participate in developing team goals and objectives.
Analyze the delivery of service and recommend corrective action.
Identify team educational/training needs.
Perform select maintenance activities: inventory control and/or stock medication; special equipment checks.
Additional Duties for RN Candidate:
Triage and assess assigned clients on the team.
Assess and evaluate client health care data collected through interviewing, observation, record review and team input.
Perform integrated care in accordance with appropriate medical protocol.
Identify expected outcomes of care, individualized to the client, with the goal of improving clients overall health.
Evaluate the consumer's response to the plan of care and update the plan based on clients response.
Instruct clients and families concerning the disease process, plan of treatment and rehabilitation course, using available teaching materials when appropriate.
Educate clients on the various medications on the expected effects and side effects.
Question any aspect of the clients treatment regimen which endangers the level of wellness.
Administer medications as per prescriber orders (Injections and PO).
Implement appropriately prescribed medication regimen while following the 6 rights of medication administration.
Monitor lab results and complete related documentation.
Ensure that externally prescribed medications (from outside providers i.e. PCP) are accurately documented in EMR.
Liaise with treatment team and pharmacy regarding medication changes to ensure clients receive accurate and most current prescribed medications.
Coordinate activities regarding consumer hospitalization.
Follow up with clients post-hospital discharge to provide support and education regarding recommendations resulting from inpatient stay.
Complete medication reconciliations, review hospital discharge paperwork, and communicate any changes or significant findings to treatment team, including prescriber.
Complete initial and annual nurses assessment forms.
Serve on appropriate Center committees.
Attend meetings and report committee activities to staff.
Other duties as assigned.
Supervisory Responsibilities:
Directly supervises all employees on the team. Carries out supervisory responsibilities in accordance with Center policies and applicable laws. Responsibilities include planning, assigning, and directing work; addressing complaints and resolving problems.
Requirements:
Bachelors degree in Human Services, or related required. Masters degree preferred.
RN candidates: Associates degree required; Bachelors degree preferred.
Eligibility for QMHP preferred.
Licensure required: LICSW, LCSW, LMHC, LMHC-A, LMFT, LMFT-A, LCDP, or RN.
Minimum 3+ years experience working with psychiatrically disabled consumers in a community support setting and knowledge of the special needs of the deinstitutionalized consumer, knowledge of BHDDH rules and regulations and community resources. Demonstrated success in program development in relation to assertive community treatment teams.
Bilingual Spanish preferred.
Ability to read and interpret documents such as policy and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before team members and other employees and have the capacity to work with other community agencies.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers. Ability to define problems, collect data, establish facts, and draw valid conclusions.
Must have valid driver's license, registration, current inspection sticker, and insured automobile.
Care New England Health System (CNE) and its member institutions; Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center, are trusted organizations fueling the latest advances in medical research, attracting top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health.
Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis.
EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.
$100k-136k yearly est. 3d ago
Site Leader
Veolia 4.3
Team leader job in Rockland, MA
Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America.
Job Description
Position Purpose:
In the role of Site Leader, the successful candidate will oversee daily operations at the site, ensuring efficiency, safety, and alignment with organizational and performance goals. Address operational challenges directly, utilizing a hands-on approach to quickly resolve issues and maintain smooth site operations. Lead a small, close-knit team by demonstrating strong emotional intelligence, fostering a supportive and collaborative work environment. Clearly communicate site goals, procedures, and updates to team members, fostering open and effective communication within the small team. Adapt to the unique needs of a smaller site, showing flexibility in managing multiple responsibilities and responding to changing conditions. Ensure high standards of safety, quality, and efficiency in all site operations, continuously seeking ways to improve processes. Act as a representative of the site within the local community, promoting positive relationships and ensuring the site's activities are well-regarded.
Safety
: Foster a safety-driven culture across the site, ensuring all employees have proper training, resources, and PPE. Maintain compliance with OSHA, State, and Veolia Safety and Environmental programs.
Compliance
: Oversee contract execution for the site, ensuring adherence to established environmental, health, safety, operational, maintenance, and emergency response procedures.
Reliability
: Monitor site delivery performance, maintaining high standards of quality and consistent results. Coordinate problem resolution and manage conflicting priorities effectively.
People Focused
: Promote a positive work culture, manage resources effectively, and communicate business initiatives and goals to team members. Evaluate and mentor the team to drive performance and growth.
Customer Obsessed
: Build and maintain strong customer relationships, addressing escalated issues promptly. Contribute to new business opportunities and work towards improving net promoter scores.
Cost Effective
: Support OPEX (Operational Excellence) initiatives for efficiency and cost savings. Assist with budgeting and cost control for the site. Identify and implement process improvements to increase operational efficiency.
Primary Duties/Responsibilities:
Ability to take a direct, hands-on approach to operations, working closely with a small team on day-to-day tasks and decision-making.
Willingness to lead by example, being actively involved in site operations and addressing issues alongside the team.
Effective in leading and managing small teams, fostering a culture of trust, accountability, and open communication.
Ability to coach and mentor team members, developing their skills and ensuring they are cross-trained for operational flexibility.
Focused on creating a supportive and collaborative work environment where every team
Experience in managing direct client communications, addressing concerns, and maintaining a high level of service satisfaction.
People Management
:
Foster a positive and inclusive work culture that promotes employee engagement, development, and retention.
Provide strategic leadership, coaching, and mentoring to site-level personnel.
Implement company employee recognition programs and address employee concerns promptly and effectively.
Generally, supervise a staff of at least 5 FTEs.
Safety
:
Champion a culture of safety excellence by implementing and enforcing comprehensive safety protocols, procedures, and best practices across the site.
Conduct regular safety training programs and promote individual accountability for safe work practices.
Monitor and report on site-level safety performance metrics, including incident rates and near-misses.
Promote a culture of safety accountability and individual responsibility.
Compliance Management
:
Ensure site operations comply with all relevant environmental, safety, and operational regulations, as well as contractual obligations.
Stay up-to-date with regulatory changes and maintain effective communication with regulatory bodies.
Implement corrective actions to address non-compliance issues and collaborate with stakeholders on compliance matters.
Operational Reliability
:
Oversee the execution of site-level projects and operations to meet professional standards and deliver consistent, reliable results.
Monitor project performance metrics, such as schedule adherence and quality, and address potential risks or issues.
Collaborate with cross-functional teams to ensure project success and continuous improvement.
Generally, manage water/wastewater facilities up to 5 MGD.
Customer Relations
:
Build and maintain strong relationships with site-level customers and stakeholders.
Address customer inquiries, concerns, and complaints in a timely and professional manner.
Collaborate with teams to enhance customer experience and satisfaction.
Represent the company at customer events and meetings.
Financial Management and Cost Effectiveness
:
Identify and implement operational efficiencies and cost-saving initiatives to drive profitability.
Participate in continuous improvement and operational excellence programs.
Monitor and report on site-level financial performance and key cost metrics.
Optimize resource utilization and reduce downtime through cross-functional collaboration.
Work Environment:
Spends 60% of time in the operations environment and 40% of time in the office environment at a site.
Attends client meetings (e.g., city council, utility board or internal management).
Need to work outside in inclement weather conditions and drive a company vehicle to perform duties.
Occasional travel for training or meetings.
Qualifications
Education/Experience/Background:
High School Diploma/GED is required.
A degree in Business, Engineering, Project Management, or a related field is strongly preferred but not required.
5 years of leadership experience, 3 of which leading a small team, with a focus on hands-on leadership and operational oversight.
Knowledge/Skills/Abilities:
Management and Leadership Skills
:
Skilled in effective supervision, training, and personnel management.
Demonstrated leadership, motivation, and team-building abilities.
Proficient in conflict resolution.
General understanding of project management and contract administration.
Operational Knowledge
:
Understands principles and practices of water/wastewater distribution/collection systems.
Understanding of water/wastewater treatment plant operations and maintenance.
Knowledge of analytical methods for water quality analysis and data interpretation.
Familiar with regulatory compliance reporting.
Regulatory Compliance
:
Knowledgeable of relevant local, state, and federal rules, regulations, and laws applicable to water/wastewater operations.
Financial Management
:
Familiarity with budgeting procedures, monitoring, and analysis.
Customer Service
:
Capable of delivering exceptional customer service.
Additional Skills
:
Strong problem-solving and analytical abilities.
Excellent communication skills, both written and verbal.
Ability to work effectively in a fast-paced, dynamic environment.
Required Certification/Licenses/Training:
Must be able to obtain the required certifications.
MA Wastewater Grade 6c.
Additional Information
Pay Range: $130000 to $140000 per year.
Benefits: Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement.
We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.
$130k-140k yearly 30d ago
Processing Area Lead 3rd shift
Lancaster Colony Corporation 3.8
Team leader job in Wareham, MA
About Us The Marzetti Company (Nasdaq: MZTI) manufactures and sells specialty food products. Our retail brands include Marzetti dressings and dips, New York Bakery garlic breads, and Sister Schubert's dinner rolls, in addition to exclusive license agreements for Olive Garden dressings, Chick-fil-A sauces and dressings, Buffalo Wild Wings sauces, Arby's sauces, Subway sauces, and Texas Roadhouse steak sauces and frozen rolls. Our foodservice business supplies sauces, dressings, breads, and pasta to many of the top restaurant chains in the United States.
At Marzetti, our mission is to make every meal better through high-quality, flavorful food. Led by our purpose, to nourish growth with all that we do, our team members are dedicated to creating great tasting food and cultivating deep and lasting relationships.
Overview
Oversees the processors and shift processing operation to ensure production goals are attained and to ensure that cutting the correct type and quantity of bread occurs throughout the shift. This person is a qualified and individual and operates all processing equipment, including proctor oven, as required to maintain daily production schedule. Provides product samples to QA table as specified. Cleans and rinses equipment as directed.
Responsibilities
* Review all pertinent SOP's and is a QI (Qualified Individual) for the position
* Combines seasonings and other ingredients in proper sequence, weights and proportions as specified by product formulas.
* Changes blades as required (when broken or for size change).
* Meets or exceeds the shift quota for racks cut while keeping downtime to a minimum.
* Completes changeovers safely and in a timely manner.
* Monitors crouton size & quality; assumes quality assurance duties at the inspection table when required.
* Fills dough mixer by lifting or pumping ingredients.
* Reads scales and performs arithmetic calculations quickly and accurately.
* Provides product samples to QA table according to defined requirements.
* Operates processing equipment to add ingredients in correct amounts.
* Maintains company standards for cleanliness, food safety and productivity in the processing area.
* Completes required daily reports to record the daily work.
* Works cooperatively with other members of the processing area.
* Ensures compliance to quality, food safety, 5S, OSHA and HACCP support programs; assures conformity to all company, customer and government standards.
* Strive to be a safety solutions leader by maintaining the 200% for safety mindset. Participate engagement activities, complete required safety training and aid in identifying hazards within the facility utilizing BBS and Safety Monitor programs.
* Participates in activities related to Marzetti Operational Excellence
Qualifications
* High school graduate or equivalent.
* Basic mechanical aptitude and math skills are required.
* Prior leadership experience in a food manufacturing environment preferred.
Working Conditions/Environment
Works in a manufacturing environment where the employee is regularly required to speak, read, sit, stand, walk, climb, crouch, lift, reach, grasp and bend while moving about the facility. Must be able to move 40 - 50 pounds a distance of 25 feet or more at various frequencies and or intervals. Must be able to stand for an 8 - 10 hour shift (sometimes longer) with regular breaks while performing repetitive tasks. May be required to work overtime and/or weekends as needed. The employee may be exposed to non-ambient temperatures, odors, dust, oil, slippery floors, moving parts/equipment. The noise level is loud in the plant. Ear protection, eye/face protection, hair/beard nets, steel-toed/slip-resistant shoes, and gloves are required as necessary in accordance with company GMP and safety standards.
* High school graduate or equivalent.
* Basic mechanical aptitude and math skills are required.
* Prior leadership experience in a food manufacturing environment preferred.
* Review all pertinent SOP's and is a QI (Qualified Individual) for the position
* Combines seasonings and other ingredients in proper sequence, weights and proportions as specified by product formulas.
* Changes blades as required (when broken or for size change).
* Meets or exceeds the shift quota for racks cut while keeping downtime to a minimum.
* Completes changeovers safely and in a timely manner.
* Monitors crouton size & quality; assumes quality assurance duties at the inspection table when required.
* Fills dough mixer by lifting or pumping ingredients.
* Reads scales and performs arithmetic calculations quickly and accurately.
* Provides product samples to QA table according to defined requirements.
* Operates processing equipment to add ingredients in correct amounts.
* Maintains company standards for cleanliness, food safety and productivity in the processing area.
* Completes required daily reports to record the daily work.
* Works cooperatively with other members of the processing area.
* Ensures compliance to quality, food safety, 5S, OSHA and HACCP support programs; assures conformity to all company, customer and government standards.
* Strive to be a safety solutions leader by maintaining the 200% for safety mindset. Participate engagement activities, complete required safety training and aid in identifying hazards within the facility utilizing BBS and Safety Monitor programs.
* Participates in activities related to Marzetti Operational Excellence
$78k-119k yearly est. 51d ago
Commercial Lines Associate Client Representative
World Insurance Associates, LLC 4.0
Team leader job in West Warwick, RI
Job Description
World Insurance Associates is a unique insurance organization offering top products and services from major providers, combined with attentive service from local agents.
Founded in 2011, World is one of the fastest-growing insurance brokers in the U.S. with over 2,200 employees in over 260 offices across North America. We specialize in personal and commercial insurance lines, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions.
Our rapid growth and market leading presence has created opportunities throughout the state and we offer top talent the choice to work from one of our multiple offices throughout the region.
Position Overview
The Commercial Lines Account Manager will play an integral role in driving our mission to deliver excellence in client management and retention.
Primary Responsibilities
Effectively managing a high volume book of Insurance business, ensuring all required tasks are completed accurately and on-time
Growing client loyalty by building positive relationships and providing high levels of advocacy, excellent service, and professional communication
Handling renewals, service requests, claims, billing and new policies
Maintain a thorough understanding of the markets and their appetites, underwriting guidelines, submitting and procedures
Review all applications, policies, endorsements and audits for accuracy
Coordinate expiration list with department manager to obtain renewal business information
Qualifications
Bachelor's degree or equivalent work experience, preferred
Three years minimum Commercial Account Management experience required
Property & Casualty License required
Valid driver's license and insurance, required
Possess strong administrative and computing skills, including Microsoft Office (Word, Excel and Power Point)
Applied/Epic or similar agency management software experience, preferred.
Able to work independently and enjoy a high degree of interaction with team members.
Self-motivated and driven.
Maintain a sense of urgency and ability to work with and meet deadlines.
Demonstrate effective written and verbal communication, including the ability to actively listen, and problem solve with minimal assistance.
The ability to multi task, prioritize, work independently, and use discretion surrounding sensitive information.
Ability to maintain a professional demeanor and positive attitude
Equal Employment Opportunity
At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
TO EXECUTIVE SEARCH FIRMS AND STAFFING AGENCIES:
World does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered World's property, and World will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting World's Human Resources Talent Department.
#LI-KS1
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$31k-38k yearly est. 9d ago
Team Manager - Claims Tech - Subrogation
Arbella Insurance 4.6
Team leader job in Quincy, MA
This candidate will successfully lead and develop a team of Subrogation Claim professionals pursuing loss payment recoveries.
Key Responsibilities
Identify, select, and provide training to develop an effective, high performing team
Effectively set expectations and manage the performance of the team through continuous feedback, monthly 1:1, and team meetings.
Ensure exceptional customer service and high-quality work is delivered from direct reports.
Monitor operations, metrics and data reports and recommend, when necessary, changes in methods, procedures, structure, and additions or changes in personnel to secure optimum utilization of resources.
Review files on a periodic basis to determine accuracy and completeness and, if required, issue directives for further evaluation, negotiations and/or contact with legal channels.
Complete timely Quality File Reviews and train individual staff based upon results.
Extend settlement loss authority up to $70,000.00 and expense authority up to $35,000.00 as warranted.
Provide the necessary guidance and training on preparing well-written arbitration filings and responses.
Develop comprehensive individual development plans and facilitate professional growth for all team members.
Conduct performance reviews; recommend salary increases, adjustments, and promotions
Compile and analyze data and create reports to provide information to management.
Assist in establishing Subrogation Office objectives supportive of the Claim Department business objectives.
Collaborate with Claim Managers and Team Managers from across the enterprise in the development and implementation of key processes, procedures and structure to optimize resources and achieve business goals
Acknowledge success of team members and business units and builds a culture of engagement and teamwork.
Administer all policies and procedures contained in the Arbella Employee Handbook; communicate with staff, interpret as necessary, and ensure compliance.
Control expenses to meet the Claim Office budget and keep expenditures to a minimum.
Keep the Manager informed verbally and in writing of activities and problems within assigned areas of responsibility; refer matters beyond limits of authority and expertise to the Manager for direction.
Requirements
Consistently achieves all key performance indicators in support of business plan while successfully demonstrating Team Manager level competencies
Attract, develop and retain top talent including leveraging individual development efforts and succession planning
Demonstrates the ability to proactively identify strategic opportunities and develops, implements and drives identified solutions
Effectively manage within established budget
Create and lead a high-performing, engaging team
Some experience in Claim and Subro preferred but not required
Excellent communication, customer service and collaboration skills
Our current reasonable and good faith estimate of the annual salary wage range for this position is approximately $82,700 - $88,000 based on a variety of factors including, but not limited to, relevant skills and experience, educational background and certifications, performance and qualifications, market demand for the role and other organizational needs.
Please note: The advertised pay range is not a guarantee or promise of a specific wage.
$82.7k-88k yearly Auto-Apply 31d ago
Supervisor, Retirement Solutions Call Center (PA2025CCQ4R-015)
Intralinks 4.7
Team leader job in Braintree Town, MA
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.
Job Description
Investor Services Supervisor
Location: Arizona, Florida, Georgia, Michigan, Nevada, North Carolina, South Carolina, Tennessee, Virginia | Remote
Get To Know Us:
SS&C is a global leader in technology-enabled financial services solutions. We hire driven professionals who take pride in delivering results, improving processes, developing people, and doing meaningful work that makes a difference for clients and communities.
This is a leadership role for someone who thrives on accountability, service excellence, and building high-performing teams. As an Investor Services Supervisor, you will lead a team supporting Call Center representatives in the Retirement Servicing space, helping clients and participants navigate complex transactions with precision, empathy, and world-class service. You will play a critical role in strengthening our service culture, driving operational execution, and shaping an outstanding service experience.
Why You Will Love It Here!
Flexibility: Hybrid Work Model and Business Casual Dress Code, including jeans
Your Future: 401k Matching Program, Professional Development Reimbursement
Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave
Wide Ranging Perspectives: Committed to Celebrating the Variety of Backgrounds, Talents and Experiences of Our Employees
Training: Hands-On, Team-Customized, including SS&C University
Extra Perks: Discounts on fitness clubs, travel and more!
What You Will Get To Do:
Lead and develop a high-performing team supporting retirement plan participants, plan sponsors, and financial advisors in a fast-paced service environment
Oversee the evaluation and processing of retirement service requests including contributions, rollovers, distributions, loans, hardship withdrawals, beneficiary updates, and account maintenance
Ensure accuracy, compliance, and timely execution aligned with ERISA, IRS, and internal governance requirements
Support participant education and service excellence, ensuring clear communication and positive retirement outcomes
Manage escalated inquiries and complex case resolution with professionalism and sound judgment
Monitor team performance, service levels, quality, and operational metrics; drive accountability, coaching, and continuous improvement
Partner with operations, technology, and compliance teams to streamline processes and enhance the participant experience
Serve as both a working leader and subject matter expert when business needs require hands-on support
What You Will Bring:
Proven leadership experience within retirement services, recordkeeping, financial services operations, or a retirement-focused contact center environment
Strong working knowledge of retirement plan operations (such as 401(k), 403(b), IRA, Defined Contribution / Defined Benefit servicing) and related transaction processing
Familiarity with ERISA, IRS, and DOL guidelines, including distributions, rollovers, loans, RMDs, hardship withdrawals, contributions, and beneficiary management
Demonstrated ability to lead, coach, and develop service teams while driving accountability, quality, and performance outcomes
Experience managing escalations, resolving complex participant or plan sponsor issues, and ensuring compliance and accuracy in a regulated environment
Strong analytical and critical thinking skills with the ability to assess risk, identify process improvements, and drive operational efficiency
Excellent communication skills with a service-first mindset and ability to build trust with participants, sponsors, advisors, and internal stakeholders
Bachelor's degree preferred; equivalent experience considered with demonstrated expertise in retirement servicing and people leadership
Thank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website @ ************************
#LI-JS1
#LI - Remote
#CA - JS
Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan.
SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
$37k-49k yearly est. Auto-Apply 22d ago
Call Center Supervisor
Carshop
Team leader job in Warwick, RI
Penske Automotive Group is looking for a motivated Customer Service Supervisor to join our call center and help deliver extraordinary customer service experiences.
The Contact Center Supervisor assists the Manager with employee development, peer motivation, recruiting and training new hires. Effective communication and other related duties will also be required.
DUTIES AND RESPONSIBILITIES include the following but not limited to:
Provide consistently outstanding quality service to internal and external customers by setting the initial impression of Penske Automotive Group (PAG) and the dealerships as a professional, customer-oriented company keeping our customer's needs first and foremost.
Review employment applications and participate in the interviewing process
Performance evaluation process for team members
Assist with associate training and coaching
Employee counseling and performance improvement process
Be familiar with the business concepts, practices, and procedures of the Contact Center being able to lead and direct associates to adhere to the department's service excellence standards ensuring timely processing of external and internal calls.
The Contact Center Supervisor will be expected to:
Embody the department's mission statement and goals
Demonstrate positive attitude
Keep your team focused during challenging situations - Leadership
Provide constructive feedback and recognition to Manager
Identify areas of improvement and evaluate method of training needed
ADDITIONAL ACCOUNTABLITIES:
Arrive to work on time
Follow instructions and communicate regularly with manager
Interact effectively with co-workers
Understand and follow work rules and procedures
Accept constructive criticism
Professional appearance required
QUALIFICATIONS
Be representative of:
Uncompromising integrity in all that we do and how we relate to co-workers and to our guests
A consistent, as well as, flexible schedule
EDUCATION and/or EXPERIENCE
High School diploma or GED
Previous supervisory experience, preferable position specific
LANGUAGE SKILLS
Excellent oral and written communication skills
SCOPE OF POSITION
This document is intended to set forth the general specifications of this position. Alternate duties may be assigned to the incumbent not specifically mentioned herein
APPLY WITH US!
If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Penske Automotive Group organization. Our interview process typically includes a phone interview, several in-person interviews, background check, reference check, driving record review, and a drug screen. Be a part of the best customer experience team in the automotive industry... apply with us today!
Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.
$35k-56k yearly est. 1d ago
Care Team Leader - Tiverton
Lifeways 4.1
Team leader job in Tiverton, RI
Care TeamLeader role available Fancy a new challenge? We are looking for an experienced care professional to be our next Care TeamLeader. Lifeways are looking for a Care TeamLeader to work alongside our Service Manager in the leadership and day-to-day management of our established service , this is an exciting opportunity to join our established team. Lifeways offer genuine, rewarding career progression and investment in recognised qualifications.
* Full time / 37.5 hours
* £13.70 per hour
* Opportunity to gain health and social care qualifications funded by Lifeways.
* Free DBS check.
* Discounts and cashback at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via Lifeways Rewards.
* Cycle to work scheme.
* Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.
* Free access to the employee assistance program which provides advice and support.
* Blue Light Card.
For this role we require staff who are able and willing to drive our company cars, therefore you must hold a full UK Driving Licence.
Applicants from experienced Care TeamLeaders/Senior Support Workers holding an NVQ / QCF in Health & Social Care, (or equivalent) would be an advantage. However, if you are a dedicated Care Assistant or Carer with a solid track record, and the ambition to progress - Lifeways can offer you excellent training and ongoing development for you to enjoy a rewarding career with us.
As TeamLeader you will lead and motivate a team of support workers ensuring that excellent person-centred care and support is delivered to people supported by Lifeways to enable them to live a fulfilling and independent life.
You will be involved in the recruitment of, and the ongoing development of support workers by carrying out staff supervisions, candidate interviews and providing general guidance and expertise. You will possess excellent communication skills to communicate effectively with staff, people we support and outside professionals. In addition, good written communication and IT skills for record keeping.
The people we support suffer from learning difficulties, autism, challenging behaviours and some mobility issues there manual handling would be required. We a looking for energetic, hard working individuals who also have a good sense of humour and patience. The people we support enjoy going out into the community to do a bit of shopping or engage in other exciting activities.
Ref: LWGAK
$55k-102k yearly est. 60d+ ago
Team Leader - IICAPS
Newport County Community Mental Health Center 3.7
Team leader job in Middletown, RI
Job DescriptionDescription:
WHO WE AREā¦
Newport Mental Health (NMH) is a progressive high-energy organization that uses state of the art person-centered recovery approach to help individuals recover from mental illness and substance use disorders. NMH extends its trauma informed evidence-based services to children, adolescents, families, and adults. Our services vary from outreach, specialized program, mental health, school-based therapy, substance use therapy, community-based therapy, and outpatient clinic.
For more information visit our website: ***************************
WHO WE ARE LOOKING FORā¦
Mission- Aligned: You are excited to be a part of Newport Mental Health's mission to improve the lives of our clients living and working in Newport County by providing the highest quality of care.
Ally: You intentionally foster belonging, personal growth, and empowerment for all. You're a strong advocate for the BIPOC, LQBTQIA+, Woman, Veteran, and other underrepresented communities.
Solution Orientated: You are driven to think of different approaches to narrow the gap which leads to positive and effective changes.
Time Management: You are a conscious planner and a thoughtful decision maker who adheres to deadlines.
WHAT WE OFFERā¦
Excellent Health and Dental Insurance
Vacation, Sick and Personal time accrued biweekly.
Up to 11 Paid Holidays
Retirement program through Mutual of America
Additional supplemental insurance programs
Tuition reimbursement
Mileage reimbursement
Employer paid life insurance
Flexible spending account (FSA) and dependent care (DCA) spending accounts.
WHAT YOU WILL BE DOING (ESSENTIAL DUTIES) ā¦
The Team Lead oversees, coordinates, and ensures the effective delivery of Intensive In-Home Child and Adolescent Psychiatric Services (IICAPS) for children, adolescents, and their families. This position combines clinical supervision with program administration, managing the day-to-day operations of the IICAPS program, ensuring model fidelity, and promoting high-quality, trauma-informed care. The Coordinator provides clinical supervision to IICAPS teams, ensures compliance with all regulatory and program standards, and fosters a collaborative, supportive, and learning-oriented environment.
Essential Duties:
Provide individual and group clinical supervision and guidance to IICAPS clinicians (therapists, case managers, and support staff), ensuring fidelity to the IICAPS model, adherence to clinical boundaries, and support for licensure supervision where appropriate.
Facilitate regular team meetings, case consultations, and clinical reviews to ensure effective treatment planning, model fidelity, and therapeutic progress.
Support teams in developing and reviewing Family Cycle drafts, clinical formulations, diagnoses, and treatment plans that reflect the child and family's perspectives.
Provide back-up clinical coverage and crisis response as needed; may carry a small caseload depending on program size.
Manage day-to-day program operations, including team assignments, scheduling, and case flow management.
Determine if children referred to IICAPS meet medical necessity criteria for services.
Serve as liaison among clinical teams, the Administrative Team, referral sources, community partners, and external agencies to ensure seamless coordination and continuity of care with schools, hospitals, and other providers.
Oversee clinical and administrative documentation to ensure compliance with organizational, state, and payer requirements, including billing, insurance authorizations, and data integrity.
Monitor and evaluate program outcomes, treatment fidelity, and service quality; lead quality improvement initiatives that use data and feedback to enhance clinical effectiveness and operational efficiency.
Provide ongoing training, workshops, and professional development to strengthen staff clinical, administrative, and cultural competence.
Stay informed about current trends, evidence-based practices, and regulatory updates in child and adolescent mental health and in-home service delivery.
Promote a culture of collaboration within the program and organization.
Participate in leadership meetings, cross-program initiatives, and organizational planning.
Requirements:
WHAT WE EXPECT OF YOUā¦
Master's degree in Social Work, Psychology, Counseling, or related field.
Licensed Clinical Social Worker (LCSW), Licensed Independent Clinical Social Worker (LICSW), Licensed Mental Health Counselor (LMHC), Licensed Chemical Dependency Professional (LCDP), or Registered Nurse (RN) licensure required.
Minimum 5 years of experience in providing mental health services to children, adolescents, and families, preferably in an intensive in-home or community-based setting.
Proven experience in clinical supervision, teamleadership, and program management.
Strong knowledge of child and adolescent mental health disorders, therapeutic interventions, and crisis intervention techniques.
Excellent communication, interpersonal, and organizational skills.
Ability to work collaboratively within a multidisciplinary team and with external stakeholders.
A track record in setting priorities, shaping processes and developing infrastructure to ensure team productivity and efficiency
Demonstrated understanding and respect for the cultural and religious beliefs of clients and families
Valid Driver's License with reliable transportation to travel to our facilities throughout the area.
APPLY NOW
Submitting your application is a great way to learn more about Newport Mental Health. If you have questions about how your experience aligns with our job openings or know someone who would be a great candidate for our job openings, please contact Human Resources:
Human Resources
Newport Mental Health
42 Valley Road
Middletown, RI 02842
Tel: ************
Fax: ************
Newport Mental Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
$50k-90k yearly est. 16d ago
Site Leader
Veolia North America 4.5
Team leader job in Rockland, MA
** Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America.
**Job Description**
**Position Purpose:**
In the role of Site Leader, the successful candidate will oversee daily operations at the site, ensuring efficiency, safety, and alignment with organizational and performance goals. Address operational challenges directly, utilizing a hands-on approach to quickly resolve issues and maintain smooth site operations. Lead a small, close-knit team by demonstrating strong emotional intelligence, fostering a supportive and collaborative work environment. Clearly communicate site goals, procedures, and updates to team members, fostering open and effective communication within the small team. Adapt to the unique needs of a smaller site, showing flexibility in managing multiple responsibilities and responding to changing conditions. Ensure high standards of safety, quality, and efficiency in all site operations, continuously seeking ways to improve processes. Act as a representative of the site within the local community, promoting positive relationships and ensuring the site's activities are well-regarded.
+ Safety : Foster a safety-driven culture across the site, ensuring all employees have proper training, resources, and PPE. Maintain compliance with OSHA, State, and Veolia Safety and Environmental programs.
+ Compliance : Oversee contract execution for the site, ensuring adherence to established environmental, health, safety, operational, maintenance, and emergency response procedures.
+ Reliability : Monitor site delivery performance, maintaining high standards of quality and consistent results. Coordinate problem resolution and manage conflicting priorities effectively.
+ People Focused : Promote a positive work culture, manage resources effectively, and communicate business initiatives and goals to team members. Evaluate and mentor the team to drive performance and growth.
+ Customer Obsessed : Build and maintain strong customer relationships, addressing escalated issues promptly. Contribute to new business opportunities and work towards improving net promoter scores.
+ Cost Effective : Support OPEX (Operational Excellence) initiatives for efficiency and cost savings. Assist with budgeting and cost control for the site. Identify and implement process improvements to increase operational efficiency.
**Primary Duties/Responsibilities:**
+ Ability to take a direct, hands-on approach to operations, working closely with a small team on day-to-day tasks and decision-making.
+ Willingness to lead by example, being actively involved in site operations and addressing issues alongside the team.
+ Effective in leading and managing small teams, fostering a culture of trust, accountability, and open communication.
+ Ability to coach and mentor team members, developing their skills and ensuring they are cross-trained for operational flexibility.
+ Focused on creating a supportive and collaborative work environment where every team
+ Experience in managing direct client communications, addressing concerns, and maintaining a high level of service satisfaction.
+ People Management :
+ Foster a positive and inclusive work culture that promotes employee engagement, development, and retention.
+ Provide strategic leadership, coaching, and mentoring to site-level personnel.
+ Implement company employee recognition programs and address employee concerns promptly and effectively.
+ Generally, supervise a staff of at least 5 FTEs.
+ Safety :
+ Champion a culture of safety excellence by implementing and enforcing comprehensive safety protocols, procedures, and best practices across the site.
+ Conduct regular safety training programs and promote individual accountability for safe work practices.
+ Monitor and report on site-level safety performance metrics, including incident rates and near-misses.
+ Promote a culture of safety accountability and individual responsibility.
+ Compliance Management :
+ Ensure site operations comply with all relevant environmental, safety, and operational regulations, as well as contractual obligations.
+ Stay up-to-date with regulatory changes and maintain effective communication with regulatory bodies.
+ Implement corrective actions to address non-compliance issues and collaborate with stakeholders on compliance matters.
+ Operational Reliability :
+ Oversee the execution of site-level projects and operations to meet professional standards and deliver consistent, reliable results.
+ Monitor project performance metrics, such as schedule adherence and quality, and address potential risks or issues.
+ Collaborate with cross-functional teams to ensure project success and continuous improvement.
+ Generally, manage water/wastewater facilities up to 5 MGD.
+ Customer Relations :
+ Build and maintain strong relationships with site-level customers and stakeholders.
+ Address customer inquiries, concerns, and complaints in a timely and professional manner.
+ Collaborate with teams to enhance customer experience and satisfaction.
+ Represent the company at customer events and meetings.
+ Financial Management and Cost Effectiveness :
+ Identify and implement operational efficiencies and cost-saving initiatives to drive profitability.
+ Participate in continuous improvement and operational excellence programs.
+ Monitor and report on site-level financial performance and key cost metrics.
+ Optimize resource utilization and reduce downtime through cross-functional collaboration.
**Work Environment:**
+ Spends 60% of time in the operations environment and 40% of time in the office environment at a site.
+ Attends client meetings (e.g., city council, utility board or internal management).
+ Need to work outside in inclement weather conditions and drive a company vehicle to perform duties.
+ Occasional travel for training or meetings.
**Qualifications**
**Education/Experience/Background:**
+ High School Diploma/GED is required.
+ A degree in Business, Engineering, Project Management, or a related field is strongly preferred but not required.
+ 5 years of leadership experience, 3 of which leading a small team, with a focus on hands-on leadership and operational oversight.
**Knowledge/Skills/Abilities:**
+ Management and Leadership Skills :
+ Skilled in effective supervision, training, and personnel management.
+ Demonstrated leadership, motivation, and team-building abilities.
+ Proficient in conflict resolution.
+ General understanding of project management and contract administration.
+ Operational Knowledge :
+ Understands principles and practices of water/wastewater distribution/collection systems.
+ Understanding of water/wastewater treatment plant operations and maintenance.
+ Knowledge of analytical methods for water quality analysis and data interpretation.
+ Familiar with regulatory compliance reporting.
+ Regulatory Compliance :
+ Knowledgeable of relevant local, state, and federal rules, regulations, and laws applicable to water/wastewater operations.
+ Financial Management :
+ Familiarity with budgeting procedures, monitoring, and analysis.
+ Customer Service :
+ Capable of delivering exceptional customer service.
+ Additional Skills :
+ Strong problem-solving and analytical abilities.
+ Excellent communication skills, both written and verbal.
+ Ability to work effectively in a fast-paced, dynamic environment.
**Required Certification/Licenses/Training:**
+ Must be able to obtain the required certifications.
+ MA Wastewater Grade 6c.
**Additional Information**
**Pay Range:** $130000 to $140000 per year.
**Benefits:** Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement.
We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.
$39k-68k yearly est. 31d ago
Group Leader - Needham
YMCA of Greater Boston 4.3
Team leader job in Needham, MA
Department
Child Development: Before / After School
Employment Type
Part Time
Location
Charles River YMCA
Workplace type
Onsite
Compensation
$16.50 - $20.50 / hour
Key Responsibilities About YMCA of Greater Boston The YMCA of Greater Boston is the largest social services provider in Massachusetts. Through our network of facilities and program sites, the YMCA provides health and wellness programming, child care, summer camp, youth sports, and teen leadership programs, as well as work-force development and community outreach.
The YMCA of Greater Boston is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, protected genetic information, national origin, ancestry, sex, sexual orientation, gender identity, age, disability, or veteran's status.
$16.5-20.5 hourly 60d+ ago
Accounts Receivable Team Lead
Encore Fire Protection 3.9
Team leader job in Pawtucket, RI
Who We Are
At Encore Fire Protection, we are proud to be the east coast's largest full-service fire protection company, serving over 90,000 customers from Maine to Louisiana. With a team of over 2,200 dedicated employees, we provide innovative, customized fire suppression, fire sprinkler, and fire alarm solutions that protect lives and properties every day.
Our goal is to deliver superior experience to those who trust us to safeguard what matters most. We are passionate about continuous growth, innovation, and maintaining a culture that thrives on success and commitment to safety. Our mission? To be the best fire protection company the industry has ever seen.
The Opportunity
Encore is seeking an experienced Accounts Receivable Team Lead to supervise and develop a team of Collections Specialists in a high-volume, multi-location environment. This role is hands-on: you will coach collectors day-to-day, remove roadblocks, and help drive consistent execution that improves cash collection, reduces DSO, and delivers excellent customer experience.
You will be the go-to resource for work procedures, escalations, and training-helping standardize how we manage disputes, customer outreach, and workflow through Esker. This position is ideal for a leader who has worked in larger organizations and enjoys driving change in a fast-growing company undergoing transformation.
Key Responsibilities
Supervise and coach a team of Collections Specialists (daily prioritization, performance management, training, and development).
Provide daily guidance on work procedures, technical issues, prioritization, and customer interactions; set clear expectations and remove blockers.
Assess training needs and develop/maintain training materials, job aids, and playbooks; ensure team members are equipped for their roles and cross-trained where appropriate.
Serve as an escalation point for business units on high-impact issues affecting payment (billing errors, disputes, customer service breakdowns) and drive timely resolution.
Drive consistent collections execution across assigned portfolios, using data-driven strategies that reduce DSO and minimize bad debt while preserving customer relationships.
Leverage Esker to manage workflows (dunning, dispute tracking, activity logging, approvals/escalations) and ensure the team consistently uses the tool as the system-of-record.
Own and improve dispute resolution processes in partnership with Billing, and Sales-establish clear ownership, aging visibility, and escalation paths.
Monitor team KPIs (e.g., DSO, % current, promise-to-pay accuracy, disputes opened/closed, contact attempts, collector productivity) and communicate results to leadership.
Review and approve collection strategies for high-risk accounts; manage escalations and support negotiation of payment plans when needed.
Support month-end close activities related to AR (aging review, reserves input, unapplied cash/credit balances, write-off packages, and reporting).
Identify and implement process improvements to scale the AR function during periods of growth and acquisition integration (standardization, documentation, controls, and training).
Partner with cross-functional stakeholders on transformation initiatives (systems/process changes, customer master data quality, billing accuracy, and customer onboarding).
Ensure adherence to internal controls, policies, and customer-specific billing/collections requirements.
What You Bring to the Table
Four+ years of progressive AR/collections experience in a high-volume B2B environment, including experience with large or complex organizations with revenues >$500 million.
Two+ years of direct supervisory experience (required), including hiring, onboarding, coaching, performance feedback, and accountability for results.
Firsthand experience with Esker (required) or strong experience with comparable AR automation/workflow platforms (e.g., HighRadius, Sidetrade, Billtrust).
Demonstrated ability to lead through change in a transformation environment (process redesign, scaling Encore, standardization across multiple locations/entities).
Experience in field services, construction services, fire protection, or other project-based billing environments.
Experience supporting multi-entity / multi-location Encore and M&A integrations related to AR.
Experience with ERP/accounting systems and integrations that touch AR (e.g., Sage 300 CRE, Oracle, NetSuite or similar).
Ability to manage priorities, meet deadlines, and maintain attention to detail in a fast-paced environment.
What Makes You Stand Out
You have a Bachelor's or Associate's degree in Accounting, Finance, Business Administration, or related field
Beyond the Paycheck
At Encore, we're all about creating a culture where success is celebrated. We recognize that our work makes people's lives safer, and we reward those who contribute to our growth. Here's what you can expect:
Competitive Salary: Compensation commensurate with your experience, with the opportunity to earn performance-based bonuses tied to your personal effectiveness and contributions to the team.
Purpose-Driven Work Environment: We believe in working smarter, not harder. You'll be part of a culture that values results, and we empower our team to focus on impactful work.
Flexible Dress Code: Upon joining, you'll receive branded Encore swag, and we believe in dressing for the objective, not the occasion. Most days, you can enjoy a casual work environment, but we'll dress up when the situation calls for it.
People-Focused Culture: We know our greatest strength is our people. That's why we've built a culture that encourages experimentation, learning, and improving together. You'll have the space to share your ideas and help shape a company that is constantly growing.
Tools for Success: Access to leading-edge web-based productivity tools.
Health and Wellness: Comprehensive medical, dental, and vision coverage to keep you and your family healthy.
Retirement Planning: Participation in our Fidelity 401(k) plan with a company match, helping you save for your future.
Life Insurance: Company-paid life insurance policy of $50,000 to give you peace of mind.
#LI-LP1
EEO Statement
Encore Fire Protection is an Equal Opportunity Employer.
Encore Fire Protection is an E-Verify Employer.
As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate based on gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status.
$32k-44k yearly est. Auto-Apply 4d ago
Industrial Service Supervisor
Moran Environmental Recovery 3.7
Team leader job in East Providence, RI
The Environmental Supervisor must be able to work in compliance on remediation and industrial maintenance projects. They must adhere to and maintain strict compliance with corporate/office policies and procedures, established health and safety protocols, and all applicable local, state, and federal regulations.
JOB RESPONSIBILITIES
Execution of field work encompassed in remediation and industrial maintenance projects while under direct or indirect supervision.
Direct and supervise project-assigned labor forces including the following job classification: foremen, equipment operators, hazardous waste technicians, and emergency response crews etc. to maintain competent completion of their duties.
Correct completion of all job-specific, employee-related MER paper work including Timesheets, Daily Work Reports, Driver's Logs and Daily Tailgate Safety Meeting Forms.
Understand and enforce project's detailed scope-of-work to maintain strict compliance with contract documents, project schedules, and corporate policies and procedures.
Under general direction from Logistics Manager, Program/Project Manager and/or Division Manager, forecast and organize the cost-effective utilization of project personnel, equipment, materials, and subcontractors to minimize unneeded project cost resulting in higher profit.
Work safely and ensure that the crew is working safely during all phases of performing the job duties required in the field.
Ability to perform work inside areas of varying dimensions; involving squatting and crawling for possible extended periods.
Ability to follow directions; read/speak and understand English; read and understand common danger placards / labels and hazardous warning literature including site safety plans.
The ability to safely drive and perform safety checks on all vehicles for which licensed.
Project work may require out of town travel for two weeks or more.
Must be able to understand and comply with company and client safety standards.
Due to the diversity of both scheduled and non-scheduled projects, physical demands, and environmental conditions vary significantly depending on the project.
Work outside year round in all types of weather.
May work in environments that are extreme in nature like environmental conditions such as heat, cold, heights, hazardous chemicals, loud noises, dangerous equipment, long hours etc.
May be exposed to varying levels of physical activities and physical extremes such as long periods of standing, walking, crouching, use of hands, and heavy lifting of up to 50 pounds or more.
Must be clean shaven at all times to allow immediate donning and seal of respirator.
QUALIFICATIONS
Requires High School Diploma or GED (or equivalent reading, writing and reasoning skills) and 2-3 years of experience supervising remediation and/or industrial maintenance projects.
Additional experience in related work (emergency response, manual labor, general construction, industrial cleaning) is preferred.
Qualified employees must possess the 40-hr HAZWOPER certification.
A valid Class āDā License is required.
Transportation Worker Identification Credential (TWIC) preferred.
OSHA 40-HR HAZWOPER and Confined Space Entry certifications are required to complete within the first 30 days of employment.
Successful completion of a pre-employment background and substance screening process including, but not limited to, employment verifications, criminal search and Motor Vehicle Record (MVR) search as well continued verifications throughout employment to ensure that all records meet company policy standards.
BENEFITS
Competitive Salary
Health, Dental, and Vision Insurance
401k with Company Match
PTO
Paid Holidays
Moran Environmental Recovery is an Equal Opportunity Employer.
The average team leader in Westport, MA earns between $47,000 and $164,000 annually. This compares to the national average team leader range of $37,000 to $126,000.
Average team leader salary in Westport, MA
$88,000
What are the biggest employers of Team Leaders in Westport, MA?
The biggest employers of Team Leaders in Westport, MA are: