Team manager jobs in Dartmouth, MA

Mainframe / COBOL Team Lead 📍 Providence, RI | Hybrid (Onsite 2 days/week) 💼 Full-Time | Leadership + Hands-On Role About the Role Are you a seasoned Mainframe expert who loves leading teams and solving complex technical challenges? We're looking for a Mainframe Team Lead to guide a dynamic group of developers responsible for all Mainframe systems-including COBOL and JCL-while staying hands-on with critical projects. This role is 70% leadership and 30% technical, perfect for someone who thrives on mentoring, organizing, and driving results while still rolling up their sleeves when needed. What You'll Do Lead & Mentor: Provide direction, coaching, and technical guidance to a team of junior Mainframe developers. Project Management: Organize and prioritize tasks, ensuring projects are delivered on time and aligned with business goals. Technical Expertise: Act as the go-to resource for complex Mainframe issues and hands-on development in COBOL and JCL. Training & Development: Upskill team members and foster a culture of learning and collaboration. What We're Looking For 7+ years of Mainframe development experience (COBOL, JCL, VSAM). Proven leadership or team management experience. Strong organizational and prioritization skills. Ability to mentor and train junior developers. Excellent communication and problem-solving skills. Bonus Points: Experience with Mainframe modernization projects. Familiarity with Agile or Waterfall methodologies. Why Join Us? Lead a critical team supporting enterprise-level Mainframe systems. Shape processes and mentor the next generation of Mainframe talent. Competitive salary and benefits package. Hybrid flexibility: Onsite in Providence, RI 2 days/week.

Warehouse Operations Manager Weymouth, MA | Full-Time | On-Site DLP Industries is a leading distributor of maintenance, repair, and operations products in New England. We recently expanded into a larger warehouse in Weymouth, MA and are looking for an Warehouse Operations Manager to help streamline operations and support our continued growth. What You'll Do: Oversee daily warehouse operations Manage inventory accuracy and stock levels Expedite order fulfillment process Coordinate purchasing and supplier interactions Handle shipping and receiving Assist with local deliveries as needed What We're Looking For: Experience with fasteners, hardware, or MRO products (strong plus) Background in warehouse operations, logistics, and inventory control Strong organizational and time-management skills Clear written and verbal communication If you're looking to make a real impact at a growing company, and want the opportunity to grow your career into strategic roles, we'd love to hear from you.

A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager. Primary Responsibility: The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates. All Store Leadership Team responsibilities include: * Leading and demonstrating company values within the store. * Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. * Conducting associate observations and associate coaching. * Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. * Linking results to behaviors and actions to drive top-line sales. * Independently managing labor hours within the store to drive top-line sales and profit. * Owning the overall appearance and presentation of brand by maintaining visual merchandising standards. * Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. * Demonstrating and leading company policy and procedures. * Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. * This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks. Click here for benefit details related to this position. Minimum Salary: $20.75 Maximum Salary: $26.00 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Passion for Victoria's Secret Brand. * Demonstrates excellent merchandising skills. * Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results. * A sense of self-awareness with an interest in seeking feedback to improve and develop. * Ability to monitor/track progress and incorporate feedback into decision-making. * Experience with influencing cross-functional partners in informal and formal settings to get things done. * Ability to work nights, weekends, and a flexible schedule. * Ability to stand for long periods and frequently bend, kneel, and lift. * Ability to use technology (headsets, mobile devices, computers). * 1 year of retail experience preferred. * Experience directing other individuals in the performance of their job duties preferred. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance. An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.

Lead with Purpose at Howley Bread Group (HBG) - Where Warmth Meets Opportunity! At HBG, we're more than just a Panera Bread bakery-café; we're a close-knit family committed to creating a positive impact. Our mission is simple yet powerful: serve others, support one another, and win together. As a Team Manager, you'll play a vital role in supporting this mission, helping to manage daily operations, lead your team, and ensure our guests have an exceptional experience. Why You'll Love This Role: * As the Team Manager, you'll work closely with your General Manager, playing a critical role in leading the team and managing the café's day-to-day operations. * Help create a welcoming, inclusive environment where guests feel valued, and team members are motivated to do their best. * Oversee various aspects of the café, from customer service and team performance to operational efficiency and product quality. * Build your leadership skills through hands-on experience, preparing you for future opportunities within the company. Key Responsibilities: * Operational Leadership: Assist your General Manager in running daily operations, ensuring the café operates smoothly and efficiently. * Team Development: Lead, coach, and develop team members, fostering a collaborative and positive work environment that encourages growth and high performance. * Customer Service Excellence: Ensure every guest receives outstanding service, stepping in to resolve issues and continuously improving the overall guest experience. * Financial Management: Support the General Manager in managing budgets and controlling costs. * Compliance & Safety: Uphold the highest standards of food safety, cleanliness, and regulatory compliance, ensuring that all team members adhere to company policies and procedures. Why Howley Bread Group? * Path To Advancement: At HBG, we're committed to promoting from within. As a Team Manager, you'll have the opportunity to develop your leadership skills and advance within the company. * Supportive Environment: We are committed to fostering a supportive environment where your leadership is valued, and your career growth is a priority. * Community: We value our communities and strive to give back in a meaningful way. * Insurance: Medical, Dental, Life, Short-Term & Long-Term disability. * Retirement Plan: After 1 year, you are eligible to participate in the company's plan, upon reaching 21 years of age. * Vacation: After 90 days of employment, you are eligible for paid vacation. What We're Looking For: * Must be at least 18 years old. * Previous experience in a supervisory or management role within the retail, hospitality, or food service industry is preferred. * Ability to pass a background check. * This role requires full-time (40) flexible hours, including nights & weekends. * While performing this job, the incumbent is regularly required to stand, sit, talk and hear in a loud environment. Ready to Lead and Grow with Us? If you're ready to step into a leadership role where your contributions truly matter, HBG is the place for you. Join us as a Team Manager and help drive success for our café while building a strong foundation for your career. Apply today and start your journey with Howley Bread Group!

Job Details Panera Bread 3860 - Dartmouth, MA Full Time None None Any Restaurant - Food ServiceDescription Lead with Purpose at Howley Bread Group (HBG) - Where Warmth Meets Opportunity! At HBG, we're more than just a Panera Bread bakery-café; we're a close-knit family committed to creating a positive impact. Our mission is simple yet powerful: serve others, support one another, and win together . As a Team Manager, you'll play a vital role in supporting this mission, helping to manage daily operations, lead your team, and ensure our guests have an exceptional experience. Why You'll Love This Role: As the Team Manager, you'll work closely with your General Manager, playing a critical role in leading the team and managing the café's day-to-day operations. Help create a welcoming, inclusive environment where guests feel valued, and team members are motivated to do their best. Oversee various aspects of the café, from customer service and team performance to operational efficiency and product quality. Build your leadership skills through hands-on experience, preparing you for future opportunities within the company. Key Responsibilities: Operational Leadership: Assist your General Manager in running daily operations, ensuring the café operates smoothly and efficiently. Team Development: Lead, coach, and develop team members, fostering a collaborative and positive work environment that encourages growth and high performance. Customer Service Excellence: Ensure every guest receives outstanding service, stepping in to resolve issues and continuously improving the overall guest experience. Financial Management: Support the General Manager in managing budgets and controlling costs. Compliance & Safety: Uphold the highest standards of food safety, cleanliness, and regulatory compliance, ensuring that all team members adhere to company policies and procedures. Why Howley Bread Group? Path To Advancement: At HBG, we're committed to promoting from within. As a Team Manager, you'll have the opportunity to develop your leadership skills and advance within the company. Supportive Environment: We are committed to fostering a supportive environment where your leadership is valued, and your career growth is a priority. Community: We value our communities and strive to give back in a meaningful way. Insurance: Medical, Dental, Life, Short-Term & Long-Term disability. Retirement Plan: After 1 year, you are eligible to participate in the company's plan, upon reaching 21 years of age. Vacation: After 90 days of employment, you are eligible for paid vacation. What We're Looking For: Must be at least 18 years old. Previous experience in a supervisory or management role within the retail, hospitality, or food service industry is preferred. Ability to pass a background check. This role requires full-time (40) flexible hours, including nights & weekends. While performing this job, the incumbent is regularly required to stand, sit, talk and hear in a loud environment. Ready to Lead and Grow with Us? If you're ready to step into a leadership role where your contributions truly matter, HBG is the place for you. Join us as a Team Manager and help drive success for our café while building a strong foundation for your career. Apply today and start your journey with Howley Bread Group!

Store - BOS-WAREHAM, MADeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs Plan and lead the execution of class and in-store events in accordance with Company programs Lead the omnichannel processes Manage and execute shrink and safety programs Assist with cash reconciliation and bank deposits Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed Assist with the onboarding of new Team Members Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development Serve as Manager on Duty (MOD) Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others Acknowledge customers, help locate the product and provide solutions Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget Manage and execute the shrink and safety programs Cross train in Custom Framing selling and production In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires: Retail management experience preferred Physical Requirements Work Environment Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching, and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit ***************** Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster

We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where customer loyalty, brand reputation, and operational excellence converge. In this role, you will serve as the primary CX partner to cross-functional leaders in Customer Operations, Product, Technology, and Customer Care, with a mandate to build a best-in-class, customer-centric experience across all our locations. This role is a **high-impact, high-visibility individual contributor role** . You will operate at a strategic level, often interfacing with VP- and Director-level leaders, while also engaging directly with frontline leadership to identify experience gaps and drive actionable improvements. The role will also focus on foresight-anticipating customer needs, shaping future-state experiences, and influencing how we measure success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate leaders, high-visibility stakeholders, and a team committed to defining what great looks like-for our customers, our employees, and our brands. The starting salary for this role is $100K, commensurate with experience. **What You'll Do:** + Lead initiatives to create best-in-class experiences across high-volume, high-friction customer touchpoints + Own the end-to-end customer experience strategy for the Customer Operations domain, including communication, service recovery, rental pickup and drop off experiences + Partner with Insights & Analytics to shape CX narratives and drive data-informed decisions + Identify and prioritize CX breakdowns through VOC, operational data, and field feedback + Act as the first point of contact for field leaders on CX-related challenges and opportunities + Design, test, and iterate on new customer experience concepts in collaboration with Ops and Product + Present in ongoing and ad hoc cross-functional forums (e.g., weekly business reviews), often with VP-level stakeholders + Support the evolution of CX measurement strategies-including journey-level insights and forward-looking KPIs + Contribute to frontline enablement-whether through messaging, process design, or behavioral reinforcement **What We're Looking For:** + Bachelor's degree required. Degrees in Business, Hospitality, Industrial Engineering, or a related field preferred + 5-8 years of experience in Customer Experience or a related role with a strong operational lens and direct partnership with frontline leadership teams + Background in travel, hospitality, or other service-intensive industries where in-person experiences are core to the customer journey + Demonstrated success driving change across a matrixed organization, particularly in cross-functional or field support roles + Analytical and data-informed; comfortable using data to shape CX narratives and partnering with Insights & Analytics to inform priorities and gain stakeholder buy-in + High emotional intelligence and strong communication skills. Comfortable presenting to executives and connecting with frontline operators alike + Systems thinker with the ability to balance customer empathy with business impact + Curious, adaptable, and proactive. Constantly seeking to improve how things work for the customer and the business **What You'll Get:** + 40% off any standard Hertz Rental + Paid Time Off + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching. + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran

**Why UKG:** At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. **About the Team:** Retail Enterprise team is a dynamic group of talented, collaborative professionals who work closely to align customers' goals with our broad set of products. We pride ourselves on fostering a supportive and innovative environment where every team member is encouraged to contribute their unique skills and expertise. Together, we strive to exceed customer expectations and drive significant business growth. **About the Role:** The Retail Enterprise Customer Account Manager will be focused on selling into Enterprise Retail named accounts in an assigned geographic territory. This position requires an individual who can successfully build and grow existing customer relationships selling our full suite of products. A successful candidate will need to use consultative selling skills to clearly understand customer/prospect business requirements and recommend the best UKG software solution to meet their business objectives. **Key Responsibilities:** - Strengthen and expand customer relationships through regular and frequent face-to-face interactions designed to drive sales growth. - Attend industry events, trade shows, and conferences relevant to your customer base. - Proactively develop, utilize, and maintain a deep understanding of the customer's industry. - Advise, consult, and support customers on best and next practices in the utilization and expansion of services. - Develop and maintain a "greenspace" heatmap and run strategic sales campaigns to drive pipeline and bookings in assigned accounts. - Collaborate with internal stakeholders to develop and maintain Annual Account Plans and Relationship Maps for each assigned account. - Build strong executive relationships (CHRO, CIO, CFO, COO, etc.) across the account. - Leverage your sales management team, UKG executive sponsors, and in-person meetings to strengthen these relationships. - Conduct at least two in-person business reviews with the customer annually, covering adoption, support, and roadmap discussions. - Share new product offers and innovations during business reviews to drive sales. - Monitor account health, identify risks, and collaborate on Save Plans with appropriate teams. - Maintain accuracy of account contacts and sentiment in SFDC, including a rolling four-quarter pipeline. **Basic Qualifications:** - At least 5 years of experience driving full cycle sales management process - Proven experience with a mix of transactional and strategic deals, ranging from 9-12 month sales cycles. - Demonstrated ability to consistently exceed a $1 million+ quota year over year, maintaining a pipeline three times the quota. - Experience selling SaaS solutions, preferably in HCM, WFM, Payroll and HCM Add-on modules. **Preferred Qualifications:** - Proven track record of building and growing customer relationships in an Enterprise territory. - Experience building strong executive relationships (CHRO, CIO, CFO, COO, etc.) across the account. - Strong consultative selling skills with the ability to understand customer/prospect business requirements. - Excellent communication and presentation skills. - Ability to work collaboratively with internal stakeholders and leverage executive relationships. - Experience with Sandler, Challenger, Powerbase Selling methodology or similar Sales methodology - Superior negotiation, written and verbal communication skills **Travel:** - Up to 50% travel **Company Overview:** UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com. **Equal Opportunity Employer:** UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster (************************************************************************************************** UKG participates in E-Verify. View the E-Verify posters here (******************************************************************************************** . It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. **Disability Accommodation in the Application and Interview Process:** For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ****************** . **Pay Transparency:** The base salary range for this position is $125,000.00 to $170,000.00 annually; however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for commissions and restricted stock unit awards as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at ********************************************* It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.

The practice manager at 42 North Dental is partnered with the Dental Director to drive the growth and success of the office by supporting excellence in patient care and exceeding patient service expectations. As a practice manager you are responsible and accountable for the results of and the day-to-day operations of the office. Responsibilities Primary contact and resource for doctors in the practice Review and maintain schedules for productivity Treatment planning and coordinating to promote high case acceptance Provide work flow direction for auxiliary staff Human Resources including hiring, training, performance management and dismissal Accounts receivables including patient pay and insurance Reporting, interpreting and responding to practice metrics to improve office performance Interact with home office to communicate office needs and success Perform other related job duties as assigned Qualifications Minimum two years of experience managing a dental practice Exceptional communication and customer service skills Superior interpersonal skills Thrives in a team-based environment Displays a high degree of professionalism Dedicated to being a true leader in the office We can recommend jobs specifically for you! Click here to get started.

This candidate will successfully lead and develop a team of Subrogation Claim professionals pursuing loss payment recoveries. Key Responsibilities Identify, select, and provide training to develop an effective, high performing team Effectively set expectations and manage the performance of the team through continuous feedback, monthly 1:1, and team meetings. Ensure exceptional customer service and high-quality work is delivered from direct reports. Monitor operations, metrics and data reports and recommend, when necessary, changes in methods, procedures, structure, and additions or changes in personnel to secure optimum utilization of resources. Review files on a periodic basis to determine accuracy and completeness and, if required, issue directives for further evaluation, negotiations and/or contact with legal channels. Complete timely Quality File Reviews and train individual staff based upon results. Extend settlement loss authority up to $70,000.00 and expense authority up to $35,000.00 as warranted. Provide the necessary guidance and training on preparing well-written arbitration filings and responses. Develop comprehensive individual development plans and facilitate professional growth for all team members. Conduct performance reviews; recommend salary increases, adjustments, and promotions Compile and analyze data and create reports to provide information to management. Assist in establishing Subrogation Office objectives supportive of the Claim Department business objectives. Collaborate with Claim Managers and Team Managers from across the enterprise in the development and implementation of key processes, procedures and structure to optimize resources and achieve business goals Acknowledge success of team members and business units and builds a culture of engagement and teamwork. Administer all policies and procedures contained in the Arbella Employee Handbook; communicate with staff, interpret as necessary, and ensure compliance. Control expenses to meet the Claim Office budget and keep expenditures to a minimum. Keep the Manager informed verbally and in writing of activities and problems within assigned areas of responsibility; refer matters beyond limits of authority and expertise to the Manager for direction. Requirements Consistently achieves all key performance indicators in support of business plan while successfully demonstrating Team Manager level competencies Attract, develop and retain top talent including leveraging individual development efforts and succession planning Demonstrates the ability to proactively identify strategic opportunities and develops, implements and drives identified solutions Effectively manage within established budget Create and lead a high-performing, engaging team Some experience in Claim and Subro preferred but not required Excellent communication, customer service and collaboration skills Our current reasonable and good faith estimate of the annual salary wage range for this position is approximately $82,700 - $88,000 based on a variety of factors including, but not limited to, relevant skills and experience, educational background and certifications, performance and qualifications, market demand for the role and other organizational needs. Please note: The advertised pay range is not a guarantee or promise of a specific wage.

Job Description Clinical Innovation & Youth Support Manager Family Support Project (FSP), based in Hyannis, MA, provides support and stabilization services for families with adolescent children, ages 12 to 17, who: Are at risk of out-of-home placement. Have been reunified from foster care or more restrictive placements. Are planning for step down from a residential or hospitalization program. The Family Support Project provides an array of supervised services to families and adolescents. Specifically, Cape Cod Family Support Project functions as an after-school program during the school year and a day program during school vacations. Schedule Monday through Friday,10 a.m. - 6 p.m. in the summer and 12 p.m. - 8 p.m. during school session. Qualifications Education & Licensure Master's degree in Social Work, Psychology, Counseling, or a related field. Licensed or license-eligible in Massachusetts (LICSW, LMHC, LCSW preferred). Experience Minimum of 3-5 years of professional experience working with emotionally disturbed children and families in clinical or youth support settings. Prior experience in program management, staff supervision, and clinical service delivery preferred. Skills & Competencies Demonstrated ability to respond effectively and compassionately to the needs of emotionally and behaviorally challenged youth and their families. Strong understanding of trauma-informed care and therapeutic interventions. Proven ability to work collaboratively within multi-disciplinary treatment teams to develop and implement individualized treatment plans. Excellent written and verbal communication skills, including documentation and reporting. Strong organizational and time management skills, with the ability to manage multiple priorities. Additional Requirements Valid driver's license and reliable transportation. Commitment to cultural competence and sensitivity to diverse populations. Familiarity with regulatory standards and agency policies governing clinical and youth services. Competitive Salary/Comprehensive Benefit Package Helix Human Services is an inclusive organization. LGBTQIA+ and people of color are strongly encouraged to apply! Helix Human Services is dedicated to providing trauma-informed therapeutic and educational services to diverse children and families, building the foundation for lifelong success at home, school, and the community.

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Maintaining Guest Services and Front Desk Goals • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. • Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. • Understands the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed goals. Supporting Management of Front Desk Team • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Encourages and building mutual trust, respect, and cooperation among team members. • Serving as a role model to demonstrate appropriate behaviors. • Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. • Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager. Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Responds to and handles guest problems and complaints. • Sets a positive example for guest relations. • Empowers employees to provide excellent customer service. • Observes service behaviors of employees and provides feedback to individuals. • Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. • Ensures employees understand customer service expectations and parameters. • Interacts with guests to obtain feedback on product quality and service levels. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Managing Projects and Policies • Implements the customer recognition/service program, communicating and ensuring the process. • Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates. • Supervises same day selling procedures to maximize room revenue and control property occupancy. • Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures. • Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Supporting Human Resource Activities • Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. • Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns. • Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources. • Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. • Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. • Participates in employee progressive discipline procedures. Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. • Performs all duties at the Front Desk as necessary. • Runs Front Desk shifts whenever necessary. • Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Job Description We're looking for a positive, motivated, highly organized Office Manager to join our CareCo Home Care team in Richmond, RI. If you bring great energy, strong communication skills, and a commitment to keeping operations running smoothly, you'll thrive in this role. This is an opportunity to truly make an impact-supporting our clients, assisting our caregivers, and helping our office stay efficient and responsive every day. We value professionalism, compassion, and a strong work ethic, and we're excited to welcome someone who embodies those qualities. CareCo offers competitive pay and benefits, including 401(k), paid time off, and a supportive, mission-driven work environment. Careco Home Care: Our Mission CareCo is a compassionate healthcare services company dedicated to improving the lives of seniors and families through personalized, reliable care. We take pride in combining professionalism with a genuine human touch, ensuring every client feels valued and supported. Our team is collaborative, mission-driven, and passionate about making a real difference every day. Your role as a Scheduler/ Case Manager In this position, you'll act as a key point of coordination within the office. Your responsibilities will include: Organizing schedules and ensuring caregivers are accurately matched with clients Maintaining client records and documentation with accuracy and attention to detail Answering phone calls, assisting families, and responding to inquiries with professionalism and empathy Supporting daily office operations to keep workflows efficient Monitoring client well-being and communicating with caregivers as needed Helping identify operational improvements to enhance the care experience Your role is essential to ensuring both our clients and our caregivers receive the support they need. Would you be a great Scheduler/ Case Manager? Success in this role requires a blend of strong organizational skills and excellent interpersonal abilities. You should be someone who can stay calm under pressure, multitask effectively, and communicate clearly. Key qualities we're looking for: Friendly and welcoming attitude Strong data entry and computer skills Highly organized and detail-oriented Dependable and punctual Solution-oriented and proactive mindset If you enjoy keeping things running smoothly, supporting others, and working in a meaningful, mission-driven environment, you'll excel here. Connect with our team today! If you think this job is a fit for what you are looking for, great! We're excited to meet you! Job Posted by ApplicantPro

The DME Customer Service Supervisor will oversee the daily operations and ensure the overall success of the Customer Service team in a hospital-based Durable Medical Equipment (DME) company. This role is responsible for managing and improving/maintaining the quality and efficiency of customer service interactions, ensuring that patients, caregivers, and healthcare providers receive exceptional service. The Supervisor will also mentor, train, and support the customer service team, handle patient/employee escalated issues, and collaborate with cross-functional departments to meet operational goals and improve customer satisfaction. Key Responsibilities: Supervise, train, and mentor a team of customer service representatives, ensuring that all team members are equipped with the knowledge and skills needed to deliver high-quality service. Foster a positive and productive work environment focused on collaboration, professionalism, and exceptional customer service. Conduct regular performance evaluations, providing feedback and coaching to team members to support their professional development. Manage team schedules to ensure adequate coverage during peak hours and during special events or promotions. Assist in all customer services department duties and responsibilities as needed. Oversee the resolution of escalated customer inquiries, complaints, or concerns, ensuring timely and effective solutions. Monitor and assess team performance to ensure all service level agreements (SLAs) and key performance indicators (KPIs) are met. Implement and enforce standardized processes for handling customer interactions to ensure consistency and high-quality service. Collaborate with other departments (such as sales, billing, and operations) to resolve complex customer issues and improve the overall customer experience. Assist in streamlining processes, identifying areas for improvement, and implementing new systems or technologies to enhance customer service efficiency and productivity. Ensure that customer data is accurately recorded and maintained within the company s systems. Monitor and report on key metrics such as call volume, response time, customer satisfaction scores, and issue resolution rates. Ensure that customer service operations adhere to company policies, industry regulations, and healthcare standards, particularly in relation to patient privacy (HIPAA and PCI compliance). Review customer service interactions for quality assurance and compliance, providing constructive feedback as needed. Ensure the timely and accurate processing of DME orders, returns, and maintenance requests. Identify trends in customer feedback and collaborate with management to develop strategies for improvement. Participate in training and development programs to stay current on DME product knowledge, customer service techniques, and industry regulations. Qualifications: Education: High school diploma or equivalent required. Bachelor s degree in Business Administration, Healthcare Administration, or a related field preferred. Experience: Minimum of 3-5 years of experience in customer service, with at least 1-2 years of supervisory experience, preferably in a healthcare or DME setting. Experience with Durable Medical Equipment (DME) products and healthcare operations is highly preferred. Strong knowledge of healthcare regulations (e.g., HIPAA) and DME industry practices. Skills: Excellent leadership, communication, and interpersonal skills. Strong problem-solving and conflict resolution abilities. Ability to manage and prioritize multiple tasks in a fast-paced environment. Proficiency with customer service software and Microsoft Office Suite. Ability to analyze and report on key customer service metrics. Physical Requirements: Ability to sit or stand for extended periods. Job Qualifications and Specifications: A High School diploma or equivalent is required. A valid drivers license is also required. Care New England Health System (CNE) and its member institutions Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center are trusted organizations fueling the latest advances in medical research, attracting the nation s top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health. Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis. EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.

Job DescriptionWe are recruiting on behalf of a reputable organization looking to expand its business in the Rhode Island market! Our client is seeking an experienced Office Manager to support daily operations and serve as a key organizational resource for a growing company. This role is ideal for a detail-oriented professional who enjoys overseeing office operations, coordinating vendors, and keeping processes running smoothly. Company & Job Highlights: Full-time, permanent opportunity Salary range of $50,000-$55,000 annually Hands-on role with broad responsibility and visibility Collaborative office environment with varied day-to-day tasks Opportunity to work closely with leadership and impact office efficiency Stable organization with established operations and systems Responsibilities of the Office Manager: Oversee daily office operations to ensure an organized, efficient, and professional work environment Manage office supply procurement, inventory tracking, and vendor relationships Maintain accurate records related to inventory, documentation, and office expenses Prepare and process documentation related to goods, deliveries, and internal reporting Coordinate courier services, shipments, and delivery logistics Supervise third-party service providers, including cleaning, IT support, and maintenance vendors Monitor the condition of office furniture, equipment, and facilities; coordinate repairs and servicing as needed Organize meetings, business travel, internal meetings, and corporate events Support inventory audits and ensure accurate stock records Handle incoming and outgoing correspondence and document flow Assist leadership with expense tracking, budget monitoring, reporting, and special projects Serve as a professional point of contact for visitors, partners, and clients Qualifications of the Office Manager: Associate's degree or higher preferred Prior experience in office management, administrative operations, or facilities coordination Strong organizational skills with close attention to detail and accuracy Ability to manage multiple priorities in a fast-paced environment Professional written and verbal communication skills Experience coordinating vendors, service providers, and internal teams Knowledge of inventory tracking, documentation, and basic reporting Strong problem-solving and conflict-resolution abilities High level of discretion and professionalism Proficiency with Microsoft Office (Word, Excel, Outlook) Comfort working with inventory systems, internal databases, and office technology Ability to quickly learn new platforms and systems Submit your comprehensive resume today for immediate, confidential consideration! Please Note: City Personnel offers extended interview hours from 7 am-7 pm upon request. Join a Top Workplace in Rhode Island! Recognized as one of The Providence Journal's Top Workplaces, City Personnel, Inc. is your trusted local recruitment partner based in Providence, RI. For 20 years, we've been connecting top talent with leading companies right here in Rhode Island and Southern Massachusetts. At City Personnel, we don't just match talent with opportunity. We invest in your growth and well-being. When you work with us, you'll enjoy: Dedicated Career Coaching: To help you with resumes, interviews, and career planning. Referral Program: That rewards you for helping others find great opportunities. Temp Employee Benefits: Paid Sick, Holiday Pay, Health Insurance, and Weekly Pay. City Personnel isn't just a staffing agency. It's a team that values you, celebrates your wins, and helps you succeed every step of the way.Ready to take the next step in your career? Apply today and experience why we've been voted a Top Workplace in Rhode Island! Contact us today at (401) 331-2311 to find your perfect job match! Ind123

As a family-owned and operated company, we feel a special obligation to the employees who comprise our Taco family. We are committed to offering employees access to the tools necessary to live long and productive lives. We strive to instill in all of our employees: A positive mental attitude that helps us to be a leader in the industry A commitment to building strong relationships, both inside and outside the organization A desire to learn, grow, and contribute to moving our strategy forward A need to create and to innovate Employment Type: Regular Full-time Shift: 2nd Shift Work Status: Onsite Position Summary The Team Lead, Hydro & Finishing Operations TFR (Taco Fall River) coordinates employees in the four functional areas of hydro testing, bagging, painting and carpentry/packaging at the Bedford St. location and schedules and assigns work as required. They train new hires throughout the departments and coordinate material deliveries from stores to ensure they match the bill of materials (BOM). They assist staff in the most complex hydro testing, painting and carpentry jobs. They monitor output and progression of complex jobs for the hydro and finishing areas. They schedule people, machinery, and supplies to ensure continuous throughput and high labor efficiencies and prioritize special parts, instructing operators on how to prepare and assemble them. The Team Leader, Hydro & Finishing Operations updates the supervisor on output from the production lines and reviews data in daily production meetings, as well as interacts with buying/planning staff to minimize disruptions and notify them of supply inventory levels. They are the “last eyes” on all TFR Bedford St products and they ensure and inspect the products for compliance to Taco Standards. Measures of success: Achieve the key performance indicator (KPI) of on-time deliveries Ensure that earned labor hours align with expected targets Timely/successful training and evaluation of employees Responsibilities Responsibilities include but are not limited to: Ensures all completed products are finished and packaged such that they meet Taco quality standards and customer expectations. Reviews schedules with supervisor and production staff. Prioritizes and schedules all work to ensure maximum output from each of the four functional areas, Hydro, Bagging, Painting and carpentry. Coordinates hydro testing to ensure optimal workflow across the hydro pit and to ensure product flow into bagging and painting at adequate levels. Schedules the painting of product including jumbo sized tanks, to minimize disruption in the rest of the plant. Assists employees with setups of hydro equipment and mobile painting equipment. Coordinates, directs and directly supervises all heavy rigging operations within their functional areas. Determines the safest material handling options for large tanks weighing up to 15 tons and performs critical rigging. Ensures employees are properly utilizing aerial lifts when ladders are not applicable. Monitors paint filtration systems to ensure there is no leakage of paint vapor up the stack. Develops painting procedures for new coatings. Trains employees in the hydro testing of all sizes of tank products. Trains employees in the proper techniques and differences between painting smaller heated tanks and larger cold tanks. Trains employees in carpentry shop best practices and procedures. Must apply significant knowledge of carpentry processes to ensure packaging is robust and meets shipping requirements. Will make general calculations of crating structural integrity as applicable and will review with Engineering when necessary. Coordinates with shipping department on large tank shipments. Calculates truck sizes required and transfers that information to shipping and planners. Provides feedback to Engineering and Production Planning on BOM discrepancies and material shortages Reviews Epicor Enterprise Resource Planning (ERP) jobs for completion Coaches employees on how to utilize the ERP system Coordinates with other shifts to ensure proper material flow Assigns and directs work based on needs of the shift Instructs and trains inexperienced operators Coordinates all first shift manufacturing activities in the functional departments in absence of supervisor Performs other duties as assigned Qualifications Required: High school diploma or equivalent 10+ years of experience in a heavy assembly industrial environment Ability to use Microsoft Office (Outlook, Teams, Word) Demonstrated ability to lead a team in a heavy manufacturing environment Capability to mentor and train others and to share knowledge Familiar with rigging and material handling of large industrial equipment and components up to 15 tons Ability to read and interpret engineering drawings and documentation General carpentry experience. Able to keep team members well informed and to draw on other's expertise when required Ability to professionally communicate and work cooperatively with others Ability to manage time effectively to meet strict time deadlines and production volumes Judgment to comply with instructions, prescribed routines, methods, and practices Attention to detail and ability to handle multiple priorities Willingness to learn and to train others Preferred: Up to 2 years of formal post-high school specialized trade, technical school or college. 2-4 years painting experience in an industrial or autobody environment. 2-5 years of extensive carpentry experience in industrial packaging or structural framing. Work Environment This position works primarily in a production floor environment where large equipment and noise are prevalent. Safety gear is required in these areas. This position reports into the site every day. Management This position has no direct reports. Full compensation packages are based on candidate experience and certifications.Salary range$28.97-$37.66 USD Benefits With nearly 1,000 people working at Taco worldwide, each with their own story, you will discover a sense of community and diverse, intelligent colleagues who help us innovate, create and explore. Taco employees benefit from a company that: Provides competitive salaries and benefits Offers tuition reimbursement, career development, and on-site training programs in our learning center Believes in sharing profits with its employees Is mindful about family, health and well-being Fosters conditions that allow people and communities to reach their full potential Embraces and celebrates diversity #TacoComfortSolutions

Responsible for supporting Customer Support Services to ensure customers are satisfied and staff meets business needs and expectations. Directs and supervises staff responsible for resolving processing issues, managing COD processing status, analyzing data and outreach for batch processing issues and more. Ensures staff has the utmost focus on customer satisfaction and adherence to established Service Level Agreements (SLAs). + Supervises and monitors day-to-day activities of Customer Service Support Services to ensure all matters adhere to the established Service Level Agreements (SLAs). + Develops and maintains advanced customer service knowledge and skills. Aids in the development or improvement of these skills for supervised staff on a continuous basis. + Responsible for setting priorities and coordinating activities that align with set objectives and goals. + Assists with supporting inbound calls, outbound calls, email, and web chat services, as well as back-office services as needed, serves as the first escalation point when all other troubleshooting efforts have been exhausted. + Monitors issues and ensures that Service Level Agreements are met. + Identifies key issues and areas for improvement to streamline or implement new recommended procedures. + Overall responsibility for leading the program, department, or functional area as designated. Oversees, directs, and mentors subordinate staff; communicates job expectations and enforces organizational policies, procedures and core values; responsible for recruiting staff, approving timecards, and conducting performance reviews and disciplinary measures. + Recognizes and values the contribution of supervised staff. Responsible for recommending promotions, compensation, and termination. + Defines roles and expectations for supervised staff. Provides clear direction to ensure consistent progress is made toward set goals. + Communicates and collaborates with management effectively to provide and analyze metrics and reports. **Minimum Qualifications** + Bachelor's Degree preferred or equivalent relevant experience. + 4-6 years of customer service experience or related public relations experience. 0-2 years of management experience. **Other Job Specific Skills** + Excellent written and verbal communication skills. + Strong leadership and customer service skills. + Ability to organize and supervise staff for maximum efficiency. + Advanced problem solving and interpersonal skills. + Strong customer service approach. + Ability to build, coach and mentor effective teams. + Ability to maintain consistent progress towards set priorities. + Dedicated focus on accuracy and attention to detail. + Ability to remain calm and courteous towards customers, staff, and management in periods of stress. + Ability to develop and maintain good working relationships with all customers and co-workers. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. 62,200 - 84,000 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Penske Automotive Group is looking for a motivated Customer Service Supervisor to join our call center and help deliver extraordinary customer service experiences. The Contact Center Supervisor assists the Manager with employee development, peer motivation, recruiting and training new hires. Effective communication and other related duties will also be required. DUTIES AND RESPONSIBILITIES include the following but not limited to: Provide consistently outstanding quality service to internal and external customers by setting the initial impression of Penske Automotive Group (PAG) and the dealerships as a professional, customer-oriented company keeping our customer's needs first and foremost. Review employment applications and participate in the interviewing process Performance evaluation process for team members Assist with associate training and coaching Employee counseling and performance improvement process Be familiar with the business concepts, practices, and procedures of the Contact Center being able to lead and direct associates to adhere to the department's service excellence standards ensuring timely processing of external and internal calls. The Contact Center Supervisor will be expected to: Embody the department's mission statement and goals Demonstrate positive attitude Keep your team focused during challenging situations - Leadership Provide constructive feedback and recognition to Manager Identify areas of improvement and evaluate method of training needed ADDITIONAL ACCOUNTABLITIES: Arrive to work on time Follow instructions and communicate regularly with manager Interact effectively with co-workers Understand and follow work rules and procedures Accept constructive criticism Professional appearance required QUALIFICATIONS Be representative of: Uncompromising integrity in all that we do and how we relate to co-workers and to our guests A consistent, as well as, flexible schedule EDUCATION and/or EXPERIENCE High School diploma or GED Previous supervisory experience, preferable position specific LANGUAGE SKILLS Excellent oral and written communication skills SCOPE OF POSITION This document is intended to set forth the general specifications of this position. Alternate duties may be assigned to the incumbent not specifically mentioned herein APPLY WITH US! If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Penske Automotive Group organization. Our interview process typically includes a phone interview, several in-person interviews, background check, reference check, driving record review, and a drug screen. Be a part of the best customer experience team in the automotive industry... apply with us today! Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.

Office Services Coordinator FLSA Status: Non-Exempt Dept/Div Child, Family & Community Services Responsibilities: Assist Program Director, Educational Consultant and PIN staff with the collection, compilation and analysis of program data Greet and direct visitors and staff in a professional and courteous manner Serve as point person for reception area and telephone directory Prepare all correspondence, memoranda and reports in a professional and confidential manner Record all program data and required documentation for billing and reporting utilizing excel spreadsheet Maintain filing system and program database keeping it organized and up to date Maintain all office machinery, order program supplies and keep reception area neat and orderly Assist staff/families with identifying and accessing resources for client families Maintain resource center and market program resources to the community Assist Program Director with PIN budget to include all documentation needed for billing utilizing excel spreadsheet Prepare for monthly staff meetings and record/transcribe minutes Distribute consumer satisfaction surveys for DMH and BAMSI and follow-up as needed to assure high level of returns Oversee childcare workers scheduling. Act as lead editor for e-newsletter Act as website editor Must be able to create program materials, e.g. Flyers, support group calendars, etc. Provide courier services for the program Act as Financial Officer for the program. Assist with planning and organizing activities for PIN families working occasional nights and weekends as needed Perform any other work duties/projects as assigned by supervisor or designee Assist staff and families with agency/program policies and procedures Perform job duties in accordance with program/agency policies and procedures Execute duties to reflect reasonable safety standards. Universal precautions must be utilized and training obtained in areas that constitute risk. Qualifications: Must be proficient in computer skills including Word, Excel, and Outlook Must have knowledge of Power Point, Canva, Publisher Must be proficient in operating fax and copier machine Must be able to work as a professional in a highly visible, fast- paced confidential environment Must have strong multi-tasking skills, be organized and a quick learner Must be a team player as well as able to work independently Must be able to maintain a professional, friendly and courteous manner Knowledge of human services strongly desired; having an understanding knowledge of families struggling with emotional disturbances in children Must have 3-5 years' experience as an administrative assistant 40hrs: Mon-Fri 9a-5p 40