Mentor Technical Group (MTG) provides a comprehensive portfolio of technical support and solutions for the FDA-regulated industry. As a world leader in life science engineering and technical solutions, MTG has the knowledge and experience to ensure compliance with pharmaceutical, biotechnology, and medical device safety and efficacy guidelines. With offices in Caguas, PR, Boston, MA & San Francisco, CA and we serve life sciences clients in six global markets: United States, Puerto Rico, Dominican Republic, Mexico, Germany, Canada, and South America.
SUMMARY
Responsible for defining, planning, developing, executing, and monitoring the proposed scope of work for the administration and operation of the laboratory, “limited maintenance,” and operations of the advanced wastewater treatment systems. Responsible for defining and negotiating strategies and programs related to wastewater treatment operations in accordance with the operational contract, ensuring compliance with client expectations and/or goals as well as regulatory requirements.
Creates, through leadership and results, a culture of safe and advanced operations that integrates all elements of operational excellence. Monitors advanced treatment processes and implements and executes continuous improvement initiatives for wastewater treatment operations. Influences clients to prioritize work plans and ensures total customer satisfaction in a cost-effective manner.
At times, and when required, may operate, control, monitor, and maintain the wastewater treatment system, which includes: effluent pumping systems, aerobic and anaerobic treatment systems, biogas treatment system (Thiopaq), laboratory area, solids separation (“Decanters”), biogas burning flares, softener systems, receiving and/or movement of production materials, and general (limited) maintenance, as required by the process.
REQUIREMENTS Education
Bachelor's or master's degree in Environmental Engineering or Chemical Engineering.
Experience
Experience in the field of Environmental or Chemical Engineering, with emphasis on design, construction, operation, and/or maintenance of wastewater treatment systems; or equivalent management and supervisory experience in industrial or consulting roles within Quality, Environmental, and Occupational Safety Programs, with a record of excellence.
Additional Requirements
Wastewater Treatment Plant Operator License - Category IV (for treatment plant) (preferred)
EIT and/or Engineer License from the Puerto Rico Department of State; CIAPR credentials (preferred)
Experience in Project Management (PMI) of advanced treatment systems
Knowledge in the operation and maintenance of systems through computerized controls (PLCs, HMIs, PCs, etc.)
Bilingual (English/Spanish)
Willing to work in shifts (7 days/24 hours), overtime, and during emergencies as required
Must observe and promote compliance with company safety rules, reporting any violation or deviation to the immediate supervisor
Work may be performed indoors and outdoors, occasionally at heights. Exposed to temperature changes, occasional heat, wet areas, high and low humidity, noise, and vibrations.
Mentor Technical Group es un empleador que ofrece igualdad de oportunidades y todos los solicitantes calificados recibirán consideración para el empleo sin importar raza, color, religión, sexo, orientación sexual, identidad de género, información genética, origen nacional, estado de veterano protegido, estado de discapacidad o cualquier otro grupo protegido por ley.
Mentor Technical Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
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$112k-148k yearly est. 4d ago
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CRM Prospect Management Lead & Data Governance
Boston Children's Hospital 4.8
Team manager job in Boston, MA
A prominent healthcare institution in Boston is seeking a Prospect Management Analyst to join their Trust's team. This role is essential for managing CRM data, ensuring data integrity, and providing training to staff involved in fundraising activities. The ideal candidate will have a Bachelor's degree and at least three years of relevant experience. Proficiency in Blackbaud CRM is required. The position involves leading data practices, supporting gift officers, and developing policy documentation. Competitive compensation and opportunities for professional development are offered.
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$99k-135k yearly est. 4d ago
Workplace Experience Manager
Sr Staffing
Team manager job in Boston, MA
📍
Boston, MA - Onsite
This role sits within the Workplace Experience (WE) function and plays a key part in shaping a best‑in‑class, hospitality‑driven environment. The manager will lead a high‑performing team, partner with department leaders, and drive strategic initiatives that enhance connection, service, and operational excellence.
Responsibilities
Lead, coach, and develop the Workplace Experience team while setting clear goals aligned with the organization's vision.
Partner with office and departmental leadership to deliver a high‑quality, client‑focused workplace experience.
Develop and implement experience‑related guidelines, best practices, and service standards.
Build strong cross‑functional relationships while promoting professionalism, collaboration, and ethical work practices.
Oversee recruitment, onboarding, and ongoing training for team members; identify opportunities for professional growth.
Safeguard confidential, sensitive, and proprietary information with discretion.
Qualifications
Bachelor's degree preferred
Minimum 7 years of experience in hospitality, customer service management, or a similar environment.
Experience in hotel management, facilities/office management, corporate settings, or legal environments preferred.
Comfort navigating various technology platforms and tools.
$77k-156k yearly est. 2d ago
Senior Wealth Planner & Team Leader for UHNW
Mariner Holdings
Team manager job in Boston, MA
A national financial services firm seeks a Senior Wealth Advisor in Boston to lead a wealth managementteam. This role requires over 10 years of experience in financial advisory, along with Series 65, CFP, or CFA credentials. Responsibilities include cultivating client relationships, leading meetings, and training junior advisors. The firm promotes professional growth and offers a collaborative work culture with a focus on diverse, innovative solutions for clients. This is a full-time, on-site position.
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$107k-155k yearly est. 3d ago
Senior Commercial Lines Broker & Team Leader
NFP Corp 4.3
Team manager job in Boston, MA
A leading insurance brokerage firm is seeking a Commercial Lines Broker/Sr. Broker in Boston, MA. This full-time, hybrid role involves managing complex placements and mentoring staff. Candidates should have a minimum of 7 years of experience in insurance and excellent negotiation and leadership skills. A Bachelor's degree is preferred. The company offers a salary range of $75,000 to $150,000 based on experience and qualifications.
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$75k-150k yearly 3d ago
Seafood Team Leader (Department Manager)
Whole Foods Market Ip. L.P 4.4
Team manager job in Boston, MA
Provides overall leadership to the seafood team. Responsible for all aspects of daily operations including profitability, expense control, buying, merchandising, labor, regulatory compliance and special projects as assigned. Accountable for Team Member hiring, development, corrective actions and separations. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures. Further, Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations including Food Safety and regulatory duties required in the department.
Job Responsibilities
Holds ATLs, supervisors and Team Members accountable for delivering outstanding customer service.
Makes hiring and separation decisions in partnership with Store Leadership.
Accountable for monitoring and achieving sales, purchasing, and labor targets.
Projects annual sales and expenses and prepares operating budget.
Manages ordering and inventory to achieve targeted contribution to profit margin.
Establishes and maintains collaborative and productive working relationship with departmental and store leadership.
Establishes and maintains positive and productive vendor relationships.
Sustains exceptional level of knowledge and awareness of relevant competitors and industry trends.
Sets and achieves the highest standards of retail execution.
Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.
Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions.
Selects, trains, develops, mentors, motivates, and counsels Team Members in a manner that sustains a high-performance team and minimizes turnover.
Communicates and maintains Team Member safety and security standards.
Provides timely, thorough, and thoughtful performance evaluations.
Consistently communicates and models WFM vision and goals.
Job Skills
Sustains exceptional level of knowledge and awareness of relevant competitors and industry trends.
Advanced knowledge of products, buying, pricing, merchandising, and inventory management.
Demonstrated decision-making ability, leadership skills and ability to prioritize.
Food safety certification. If not currently certified, will commit to completing certification within 6 months.
Excellent interpersonal, motivational, team building, and customer relationship skills.
Capable of teaching others in a positive and constructive manner.
Thorough product knowledge.
Advanced knowledge of regulatory and safety policies and procedures.
Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory.
Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate.
Proficiency with email, Microsoft Office, and operations-related applications.
Experience
24+ months retail experience including 12+ months of team leadership experience
Physical Requirements / Working Conditions
Must be able to lift 50 pounds.
In an 8-hour work day: standing/walking 6-8 hours.
Hand use: single grasping, fine manipulation, pushing and pulling.
Work requires the following motions: bending, twisting, squatting and reaching.
Exposure to FDA approved cleaning chemicals.
Exposure to temperatures: 90 degrees Fahrenheit.
Ability to work in a wet and cold environment.
Ability to handle knives and other cutting equipment.
Ability to work a flexible schedule including nights, weekends, and holidays as needed.
Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.
Note: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level. Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position. Completion of certain milestones such as obtaining an advanced degree or certification, time in current position, or developing skills to perform at the higher-level role do not guarantee a promotion.
The wage range for this position is $23.60-$42.50 Hourly, commensurate with experience. Whole Foods Market offers "Whole Benefits". Whole Benefits may include health insurance, retirement plan benefits, eligibility for a store discount, paid time off and access to other benefit programs. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person's date of hire. For additional information, visit our Whole Foods Market Careers site: **********************************************
At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.
Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.
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$23.6-42.5 hourly 2d ago
Google TV Experience Manager
Acosta Sales & Marketing 4.2
Team manager job in Boston, MA
Google TV Experience Manager General Information
Company: PRE-US
Pay Rate: $ 23.00
wage rate
Range Minimum: $ 21.00
Range Maximum: $ 25.00
Function: Brand Advocacy & Sales
Employment Duration: Full-time
Benefits
Medical, dental and vision insurance
Company-paid life insurance, short-term and long-term disability
401k program
Generous Paid Time Off (PTO) program
Description and Requirements
Advance the Google TV brand to new heights as a Google TV Experience Manager. You will help to passionately drive sales by partnering with store management, engaging with customers, and making Google TV stand out in partnered locations.
What's in it for you?
Represent one of the largest technology brands in the world.
Be a part of a collaborative and culture-oriented team.
A dynamic work environment outside of the traditional office.
What will you do?
Promote product awareness of the Google TV brand in assigned retailer locations.
Help boost sales for the Google TV product lineup.
Engage and excite customers and retail associates.
Showcase products for customers through demo materials and in-store displays.
Partner with the store to identify sales opportunities.
Elevate the customer experience by maintaining merchandising standards for all products and displays.
How will you succeed?
Engaging customers and retail associates with passion and enthusiasm.
Focusing on delivering sales results and eclipsing expectations.
Exhibit stellar time management, accountability, and work ethic.
Demonstrating strong communication and presentation skills.
What experience should you have?
Minimum of one year selling experience in retail sales or related category.
So, are you Premium's next Google TV Experience Manager?
#WeArePremium
Equal Opportunity Employer (Disabled, Veteran) | Under applicable requirements, such as the San Francisco FCO and the Los Angeles FCHIO, we consider for employment qualified applicants with arrest and conviction records or criminal histories | E-Verify Employer
*Acosta Group, in good faith, believes that any posted range of compensation is the accurate range for this role at the time of this posting. Acosta Group may ultimately pay more or less than the posted range depending on candidate qualifications and locations. This range may be modified in the future.
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$21-23 hourly 4d ago
Office Manager
Atlantic Group 4.3
Team manager job in Boston, MA
Seeking a highly organized and proactive Office Manager to oversee day-to-day office operations and ensure a smooth, efficient, and welcoming workplace. This role serves as a central point of coordination for administrative functions, facilities, vendors, and internal teams, helping support productivity and a positive employee experience.
Key Responsibilities
Manage daily office operations, ensuring the office runs efficiently and professionally
Oversee facilities management, including maintenance, office supplies, equipment, and vendor relationships
Coordinate office services such as mail, reception, catering, and meeting logistics
Serve as the primary point of contact for office-related inquiries and issues
Support onboarding and offboarding processes, including workspace setup and access coordination
Maintain office policies, procedures, and documentation
Assist with budget tracking, expense reporting, and invoice processing related to office operations
Partner with HR, IT, and leadership teams to support company initiatives and employee needs
Plan and support internal events, meetings, and team activities
Ensure compliance with safety, security, and workplace standards
Qualifications
3+ years of experience in office management, administrative operations, or a similar role
Strong organizational and multitasking skills with exceptional attention to detail
Excellent communication and interpersonal skills
Ability to manage priorities independently in a fast-paced environment
Proficiency with Microsoft Office or Google Workspace
Experience working with vendors, contracts, and budgets preferred
#47626
$40k-60k yearly est. 4d ago
Senior AV Technical Lead: Events & Team Mentorship
Encore Global 4.4
Team manager job in Boston, MA
A leading audiovisual services company is seeking a Sr. Technical Lead in Boston, MA. This role focuses on executing flawless events through effective setup and operation of advanced audiovisual equipment. Candidates should have at least 2 years of relevant experience and strong customer service skills. Additional responsibilities include troubleshooting technical issues, supervising technicians, and providing mentorship to team members. The position offers a competitive salary ranging from $21.91 to $26.84 per hour.
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$21.9-26.8 hourly 5d ago
Office Manager
Harvard Chabad
Team manager job in Cambridge, MA
Harvard Chabad is seeking a highly organized, detail-oriented Administrative Assistant to support the daily operations of our office and work closely with the President of the organization. This role is essential to ensuring smooth, efficient administrative functioning and clear, professional communication across all areas of our work.
Key Responsibilities
Oversee and manage daily office operations and administrative tasks
Provide direct administrative support to the President, including scheduling, correspondence, and task follow-through
Manage and maintain a comprehensive organizational database with accuracy and discretion
Handle incoming and outgoing communications, including emails and phone calls, with professionalism and warmth
Draft, edit, and proofread written communications
Organize files, records, and internal systems to ensure efficiency and accessibility
Track tasks and projects to completion, ensuring nothing falls through the cracks
Support additional administrative and operational needs as they arise in a fast-paced environment
Qualifications
Detail-oriented, self-motivated, and highly organized
Comfortable working in a fast-paced, dynamic environment
Prior office or administrative experience required
Quick and accurate typist
Strong follow-through skills; able to see tasks through thoroughly from start to finish
Excellent written and verbal communication skills
Fully fluent in Microsoft Office (Word, Excel, Outlook) and Google Suite (Docs, Sheets, Drive, Gmail)
Professional, discreet, and dependable
The ideal candidate is proactive, takes initiative, enjoys juggling multiple responsibilities, and takes pride in keeping systems organized and communications clear. This is a great opportunity for someone who values purpose-driven work and wants to play a key role behind the scenes of a meaningful organization.
$40k-61k yearly est. 2d ago
Office Manager- Boston
Chinamerica Educational Development Consulting Associates (Cedca
Team manager job in Boston, MA
Job Responsibilities:
Fully responsible for the operation and management of the Boston Office;
In charge of expanding market channels in the US, planning and organizing various marketing activities;
Responsible for consulting with families who are interested in studying abroad and converting them into signed clients;
In charge of service management and guidance for families after they sign for studying abroad;
Responsible for the training and development of the team.
Job Requirements:
Full-case consultants at the partner level or top advisor level in high-end organizations or studios, proficient in US undergraduate or high school business;
Bachelor's degree above from the top 30 universities of US News is preferred;
Rich experience in independent full-case consultation and continuous learning ability;
Strong self-motivation and a cooperative win-win attitude;
Excellent presentation, communication, and service awareness skills;
Upright values, strong presence, and strong logical thinking abilities.
$40k-61k yearly est. 3d ago
Office Manager/Bookeeper
Boston Chauffeur Inc.
Team manager job in Peabody, MA
Boston Chauffeur is a leader in luxury ground transportation, providing world-class service to corporate and private clients throughout the Greater Boston area and beyond. We pride ourselves on professionalism, reliability, and exceptional attention to detail. Behind the scenes, our dedicated team works together to ensure that every client experience reflects our commitment to excellence.
We're looking for an Office Manager who shares our passion for quality, teamwork, and service. This full-time position is ideal for someone who's highly organized, proactive, and experienced in both QuickBooks and human resources.
The Office Manager will oversee the day-to-day operations of our Peabody headquarters, ensuring smooth business processes, accurate financial management, and strong team support. This individual will play a key role in bookkeeping, HR administration, and maintaining a professional, efficient, and positive office environment.
Key Responsibilities
Oversee daily office operations and ensure a clean, organized, and professional work environment.
Manage QuickBooks functions including invoicing, accounts payable/receivable, reconciliations, and expense tracking.
Process payroll, employee reimbursements, and assist with financial reporting.
Support HR operations including onboarding, benefits administration, compliance, and maintaining employee records.
Coordinate with vendors, service providers, and building management to ensure operational efficiency.
Plan and organize internal meetings, company events, and staff communications.
Serve as a central point of contact for staff and leadership on administrative and HR matters.
RequirementsExperience & Background
3-5 years of professional experience in office administration, workplace operations, or facilities management.
Experience coordinating logistics for meetings and events (on-site and off-site).
Familiarity with vendor management, building operations, or workplace services.
Experience in a small business or service-based environment preferred.
Skills & Competencies
Strong organizational skills with the ability to manage multiple priorities and deadlines.
Excellent communication and interpersonal skills; polished and professional demeanor.
Proficiency in QuickBooks and Microsoft Office 365 and Google Suite
Familiarity with collaboration tools such as Slack
Behaviors & Attributes
Approachable, reliable, and customer-service oriented.
Proactive and hands-on with a “get it done” attitude.
High degree of confidentiality, discretion, and professionalism.
Flexible and adaptable; thrives in a fast-paced, dynamic environment.
Acts as a cultural ambassador - ensuring the office reflects Boston Chauffeur's values of excellence, teamwork, and integrity.
Work Requirements
Full-time, in-person role at our Peabody, MA office.
Willingness to support occasional early or late hours during company events or peak periods.
Ideal Candidate Profile
Professional, dependable, and motivated by excellence.
Enjoys being the “go-to” person for office needs, logistics, and team support.
Brings a positive, collaborative energy to the workplace.
Takes pride in upholding a first-class standard in everything they do.
Benefits
Competitive salary based on experience
Health and dental insurance
Paid time off and holidays
401(k) plan (if applicable)
Opportunities for professional growth
How to Apply
If you're an organized, people-focused professional who enjoys creating structure and supporting a high-performing team, we'd love to hear from you!
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Experience:
Office managenment: 5 years (Preferred)
Work Location: In person
$40k-61k yearly est. 2d ago
Real Estate Team Lead
Vylla
Team manager job in Boston, MA
Vylla Home's national footprint and full-service model provide a truly progressive approach to the real estate process, creating extraordinary experiences for both our customers and sales agents. As part of the Carrington and Vylla family of companies, we provide nearly every aspect of homeownership under one roof - from real estate with Vylla Home to title, settlement and escrow services with Vylla Title and Escrow, mortgage lending with Carrington Mortgage Services, LLC and more!
We offer our agents:
True partnership in your real estate business to support your career goals and development.
Competitive commission splits - keep your commission and set your own value!
Unlimited opportunity to earn what you are worth.
No upfront or monthly fees. We don't make money until you do.
Reasonable flat rate transaction fees. No hidden costs, and you don't pay until you close!
Qualified leads, assets and referrals - many unique options to increase your business. We are also a leading REO brokerage and provide multiple REO lead resources.
Free CRM tool (including a custom mobile app for when you're on the go!), marketing tools, transaction management system, e-signatures and more.
Customized training, live demos and a library of industry-relevant resources available 24/7. We also offer the Ninja Selling sales platform and training for agents to increase productivity - all at no cost to you!
Customizable marketing resources including agent websites, printed and digital materials, social media assets, tools, support and training.
Face-to-face broker support and coaching - true mentorship!
Dedicated resources from Vylla and Carrington's family of companies (including lending, title and settlement services along with superior customer service from our homeownership concierge team)
Back office support including dedicated transaction coordinators and an agent services resource team
“Best of both worlds” environment with local offices and support as well as the backing of a large, established and nationwide institution
Incentive program to earn cash if you help grow our team and refer new agents onboard
Resources for your clients including a mobile app for home search, moving discounts from local vendors and more.
Flexible schedules and control over your personal and professional growth as an agent
A fun, positive culture where our community, or Vyllage as we call it, supports one another and gives back
Apply today!
What will make you successful at Vylla?
An active Real Estate license
Drive and ambition to succeed as part of an innovative, fast-growing team
Complete focus on the customer experience
Strong communications skills and ability to build a network of engaged customers and prospects
Ability to multi-task and take initiative, strong work ethic
Vylla is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, gender, national origin, ancestry, age, marital status, sexual orientation, veteran's status, physical or mental disability or any other legally protected category. Vylla will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.
EEO/AAP Employer
$60k-116k yearly est. 2d ago
Autonomous Vehicle Operations Manager
Aceolution
Team manager job in Boston, MA
Role: AV Manager (Autonomous Vehicle Operations Manager)
The AV Manager will oversee daily operational activities for the Autonomous Vehicle (AV) Drive Operations Program across designated city sites. This role ensures smooth field operations, compliance with safety standards, quality of service delivery, and team performance. The AV Manager will work closely with local and regional leaders to ensure efficient deployment of AV fleets and consistent driver/operator management.
Key Responsibilities
Lead, coordinate, and manage AV Driver/Operator teams across assigned locations.
Conduct daily shift planning, scheduling, task delegation, and attendance tracking.
Ensure compliance with all safety, security, and operational protocols.
Train, coach, and mentor new and existing AV operators on operational procedures and program standards.
Conduct performance reviews, provide feedback, and manage disciplinary actions when required.
Collaborate with cross-functional teams (Operations, Fleet, Safety, Engineering) to ensure vehicle readiness and resolve operational issues.
Monitor site productivity metrics and implement improvements to enhance efficiency.
Respond to on-ground escalations and operational emergencies promptly.
Prepare weekly operational status reports and performance summaries.
Coordinate with Fleet & Maintenance teams to ensure optimal vehicle uptime.
Qualifications
5+ years of experience in Operations, Transportation, Logistics, Automotive, or related field.
Prior experience in a managing or lead role managingteams.
Strong understanding of safety protocols and compliance-driven environments.
Excellent communication, leadership, and people management skills.
Ability to analyze performance metrics and identify process improvement opportunities.
Comfortable working in dynamic and fast-paced field settings.
Valid driver's license with a clean driving record.
Ability to travel between assigned cities as needed.
Preferred Skills
Experience working with autonomous vehicles, fleet operations, or mobility transportation programs.
Knowledge of incident reporting, compliance documentation, and operational audits.
Technical aptitude to understand basic AV system operations and diagnostics
Work Environment
On-site operations environment; may require early mornings, late evenings, weekends, or split shifts based on program schedules.
Field-based work involving both indoor and outdoor environments.
Significant travel required - approximately 90% of the time across locations.
$75k-118k yearly est. 3d ago
Medical Writing Operations Manager
Advantage Technical
Team manager job in Cambridge, MA
Manager, Medical Writing Operations
The Manager, Medical Writing Operations supports Medical Writing functions to ensure the delivery of high‑quality, submission‑ready documents. Core responsibilities include document quality review, formatting and consistency checks, electronic publishing, and archiving within centralized file systems. The role may also contribute to vendor oversight, training, and the development and maintenance of tools and training materials for Medical Writing Operations.
Key Responsibilities
Document Preparation & Quality Control
Collaborate cross‑functionally to collect, compile, assemble, and publish CSR appendices
Perform electronic publishing QC (e.g., hyperlinks, bookmarks) to ensure submission‑ready compliance
Format MS Word submission components according to style and regulatory requirements; troubleshoot formatting issues
Serve as a subject matter expert (SME) for format QC, submission readiness (protocols, IBs, CSRs), and document management systems
Conduct content QC of medical writing documents, including CSRs, IB clinical sections, NDA/MAA clinical sections, and protocols
Document Management & Systems
Ensure proper storage and archiving of documents in EDMS and eTMF systems
Support development, implementation, and maintenance of medical writing systems and software
Assist with updates to Medical Writing intranet pages
Support creation, maintenance, and updates of templates, style guides, and tools to meet global regulatory requirements
Operational & Cross‑Functional Support
Perform administrative tasks to support project and operational needs
Participate in the development and maintenance of internal best practices
Assist with training internal staff and external contractors/CROs
Support vendor oversight for medical writing operations activities
Assist with CSR shells and/or preparation of in‑text tables and figures under medical writer guidance
Qualifications
Education & Experience
Bachelor's degree in a relevant scientific or technical field, or equivalent experience
4+ years of biotech/pharma or CRO experience in document QC and electronic publishing within a regulatory environment
Technical Skills
Strong understanding of health authority/ICH PDF and eCTD requirements
Experience with electronic document management systems
Proficiency in MS Word, Excel, PowerPoint, Adobe Acrobat, and Windows
Ability and confidence to learn new software tools
Preferred: Experience with StartingPoint templates, SharePoint, EndNote, and Toolbox Pharma
Professional Skills
Proven ability to manage multiple projects in a fast‑paced, deadline‑driven environment
Exceptional attention to detail with strong analytical and problem‑solving skills
Flexible, adaptable, and able to work effectively across teams
Core Values Alignment
Commitment to People
Fiercely Innovative
Purposeful Urgency
Open Culture
Passion for Excellence
$75k-118k yearly est. 4d ago
Operations Manager
Siphox Health
Team manager job in Burlington, MA
About the role
SiPhox fulfillment is the backbone of our customer experience. You'll own day-to-day kit assembly, inventory, and shipping while building the systems that let us scale with speed and precision, keeping our customers 100% satisfied.
What we're looking for
A meticulous, high-drive operator who treats inventory accuracy, yield, and on-time shipments as non-negotiables, and is comfortable enforcing standards. Type-A, control-oriented, neurotic attention to detail.
Responsibilities
Inventory, Forecasting & Yield
Run strict inventory control for all SKUs (kits, components, packaging). Maintain >98% inventory accuracy.
Build demand and supply forecasts (12-24 week horizon). Translate forecasts into purchase plans and safety stock levels.
Track on-time, in-full performance and keep aging orders near zero.
Supplier & Cost Management
Source, vet, and qualify high-quality suppliers for components, packaging, and logistics.
Negotiate pricing, MOQs, and terms; prevent single-points-of-failure with dual sourcing.
Manage the budget for COGS and OPEX; drive cost per kit down without sacrificing quality.
Fulfillment, Logistics & SLA
Enforce our SLA: every order ships within 1 business day.
Coordinate inbound & outbound freight, 3PLs, and parcel carriers; resolve exceptions in real time.
Quality Assurance & Compliance
Stand up a robust QA system across incoming, in-process, and final inspections.
Define sampling plans, acceptance criteria, and stop-ship triggers.
Champion Good Documentation Practices; align workflows with ISO 13485-style rigor.
SOPs, Training & Safety
Write crystal-clear SOPs for kit assembly, fulfillment, inventory, and QC checks.
Build role-based training, workstation standards, and audit checklists.
Maintain a tidy, safe floor, calibrated equipment, and compliant handling.
Software & Automation
Partner with software engineering to build & optimize internal tools for fulfillment, assembly, inventory, and forecasting.
Define requirements, write user stories, and own user acceptance testing.
Work with & automate integrated barcode scanning, camera streaming for QA, lot/expiry capture, and real-time dashboards.
Evaluate/implement WMS; ensure clean and reliable data.
Success metrics you'll own
SLA hit rate: ≥99% of orders shipped within 1 business day
Inventory accuracy: ≥98% (cycle-count verified)
First-pass yield (FPY): ≥99% for standard kits
Forecast error (MAPE): improving quarter-over-quarter
COGS per kit: tracked and trending down with quality intact
Basic qualifications
3+ years in operations/supply chain/fulfillment.
Proven ownership of inventory systems and aggressive ship-speed SLAs.
Strong analytical toolkit: spreadsheets, dashboards, and KPI-driven decision-making.
Supplier sourcing and budget management experience.
Exceptional attention to detail and process discipline; writes and enforces SOPs.
Comfortable working in a fast-moving, hands-on environment.
Nice to have
Experience with WMS implementation, barcode systems, and label/scan/print workflows.
Strong scripting (Python/React) ability for lightweight automation and analytics.
3PL management and cold-chain shipping experience.
How we work
Ownership, precision, and speed. You'll have end-to-end control of fulfillment so kits ship on time and quality never slips.
In-person, hands-on. Onsite in Burlington, MA to walk the floor, fix bottlenecks fast, and collaborate tightly with engineering and ops.
Benefits
Competitive salary + stock options
Medical, dental, and vision coverage
Membership to Lifetime Gym
401(k)
Weekly company-wide lunches
$74k-118k yearly est. 1d ago
Operations Manager
Consolidated Communications 4.8
Team manager job in Greenland, NH
Classification: Exempt / Non-Bargaining
Join a team that offers growth potential, competitive compensation, an excellent benefits package and the opportunity to make a significant impact on the lives of customers and communities. Fidium is a best-in-class, top 10 U.S. fiber provider that delivers reliable fiber communications solutions to consumers and businesses. We are committed to providing meaningful work in a positive environment while connecting people and enriching how they work and live. At Fidium, our employees make the difference. We welcome and value individuals from different cultures, with diverse life and work experiences and educational backgrounds.
Responsibilities associated with the installation, maintenance, and construction network elements at inside and outside plant structures and at the customer site. Responsibilities relate to the building, provisioning, installation and maintenance of telecommunications technology serving external customers. Provides planning, analysis, recommendations and work guidance in support of productivity, quality and customer service and provides operations support in multiple areas including: construction, installation and maintenance, central office operations and equipment installation. Support may be specific to a region. Responsible for managing the activities of a department/sub-function with responsibility for financial and/or operational results. Translates functional/operational goals into team goals. Manages implementation of policies, procedures, and programs. Responsible for projects or broad programs. Provides technical leadership and subject matter expertise across multiple large-scale, complex initiatives. Contributes to the development of new concepts, techniques and standards. Regularly interacts with senior management.
Performs job duties consistent within safety, legal, and regulatory requirements; company standards, culture and business practices. Acts with the highest level of business and personal ethical standards in all aspects of job performance.
Responsibilities
Management level responsible for planning, organizing, integrating, coordinating, and controlling the activities of a department and/or functional area. Work may be accomplished through subordinate supervisors or direct management of employees.
Accountable for results in terms of costs, budgets, operational goals, and employees.
Exercises judgment within broadly defined practices and policies in selecting methods and techniques for obtaining solutions.
Act as an advisor and or expert to subordinates for elevated issues and problems. Works on diverse issues that require significant interpretation.
Leads large project teams and/or organizational/functional programs. Identifies appropriate resources needed and develops plans/schedules.
Acts as a team lead within department, work unit or project and delegates work to team members. May supervise sub-projects or smaller projects.
Responsible for projects or broad programs. Provides technical leadership and subject matter expertise across multiple large-scale, complex initiatives. Contributes to the development of new concepts, techniques and standards.
Contributes to departmental activities and programs by accomplishing related tasks as needed.
Qualifications
Possesses a broad knowledge of the area being managed. Understands management techniques with the ability to resolve employee relations issues, performance and rewards issues.
Accountable for project or program results. Exercises considerable judgment in developing methods, techniques and evaluation criteria for obtaining results.
Work is varied within a sometimes-ambiguous environment. Work requires constant interpretation. Solves a wide range of complex problems. Provides solutions to multiple business or technical issues that have organization-wide impact.
Advanced skills within a professional discipline and general knowledge of other areas. Requires independent thinking. Demands full use and application of principles, theories, concepts and technologies.
Education & Experience:
In order to accomplish the essential duties of this position, a Bachelor's Degree or equivalent is required with a minimum of 3 years' related experience, including 1 year of managerial experience.
Benefits Offered
We are proud to offer a comprehensive and competitive benefits package:
401(k) matching
Medical, Rx, Dental and Vision insurance
Disability insurance
Flexible spending account
Health savings account
Life insurance
Tuition reimbursement
Paid vacation and personal days
Paid holidays
Employee Assistance Program
Annual bonus program to eligible employee's based upon organization performance
Salary
Pay range (commensurate with skills and experience): $85k - $100k annual salary
Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, marital status, familial status, genetics, disability, age, veteran status or any other characteristic protected by law.
$85k-100k yearly 1d ago
Healing Response Team Per Diem Responder
Internships.com 4.1
Team manager job in Boston, MA
The Community Healing Response Network (CHRN) is a network of Hospitals, health centers, and community organizations dedicated to supporting individuals and communities heal from incidents of community gun violence. Services are divided into three key areas: Immediate Support, Therapeutic Services, & Community Engagement, and include: Resource Navigation, On-Scene Support, Coping and Healing Groups, Bereavement Services, Behavioral Health Services, Community Engagement & Education. CHRN offers free and confidential services for individuals, families, and communities affected by community violence including:
Access to support line 24/7, 365 days a year.
Immediate support services for any individual affected by community violence.
Support for individuals and families during community events. Events include vigils, memorials, and funeral services.
Referral to on-going behavioral health services for individuals and families.
Trauma education and support at community meetings.
Community outreach to distribute basic trauma health information and support ways to cultivate healing. Community coping and healing groups.
CHRN is hiring per diem staff to respond to incidents of community violence. Responders will travel to scenes of community gun violence to support community members and facilitate healing. The required duties of responders are described below.
DUTIES
The Responder must be available to deploy the per diem response team members to provide PFA and immediately respond to on-call emergencies for crisis response when scheduled for on-call support and management of trauma support line.
Provide and enhance immediate and ongoing safety and provide physical and emotional comfort.
Calm and orient emotionally overwhelmed or distraught individuals.
Help survivors identify immediate needs and concerns and gather additional information as appropriate.
Offer practical assistance and information.
Connect survivors as soon as possible to social support networks, including family members, friends, neighbors, and community helping resources.
Support adaptive coping, acknowledge coping efforts and strengths, and empower survivors. encourage adults, children, and families to take an active role in their recovery.
Provide information that may help survivors cope effectively with the psychological impact of disasters.
Follow BPHC policies and procedures including HIPAA, complaints and grievances and electronic record keeping.
Understand and can apply trauma-informed practice and treatment.
Complete all documentation in a timely manner according to specifications.
Complete all required training for all Community Based Services employees upon employment and annually thereafter.
Provide referral, intake, discharge, and case monitoring information on all clients for inclusion into the appropriate information systems.
Attending relevant meetings and training courses as scheduled.
$83k-130k yearly est. 2d ago
Client Service Team Leader - ETFs
Brown Brothers Harriman
Team manager job in Boston, MA
At BBH, Partnership is more than a form of ownership-it's our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what's next, this is the right place to build a fulfilling career.
The Client Service Team Lead - ETF directs client servicing team resources to achieve overall client satisfaction and serves as a point of escalation for complex issues. The individual focuses on the Fund Accounting, Administration and ETF operations disciplines and the applicable product offering for assigned client relationships. S/he will manage day to day activities for assigned client relationships and perform oversight of product offerings to support high client satisfaction. S/he will normally be responsible for managing Client Service Representatives and Senior Client Service Representatives.
Key Responsibilities:
Client Service
* Field and respond to client inquiries and escalated issues and serve as the point person for senior level client contacts
* Coordinate and participate in client meetings and deliverables
* Serve as a key point of contact for external clients with regard to daily servicing inquiries
* Identify ways to improve productivity and efficiency to enhance client experience
* Oversee activities of assigned client relationships and accounts to ensure client satisfaction is achieved
* Work closely with internal Teams to ensure timely resolution of client inquiries and improvement of services levels
* Participate in intra/inter-departmental projects and initiatives
* Recognize opportunities to achieve greater internal operational effectiveness
* Assist in the coordination of new business, product implementations and conversions
* Oversee daily ETF operational workflows to facilitate ETF client reporting
Leadership and People Management
* Participate in the interview and selection process for job applicants, and assist new staff members in learning job specific tasks
* Conduct annual performance appraisals and provide regular feedback based on development plans for direct reports
* Develop key internal relationships to proactively aid in the resolution of client issues
Technology/ Products
* In-depth knowledge of ETFs strongly preferred
* Provide insight for potential workflow and application enhancements
* Remain knowledgeable of changing industry initiatives and the regulatory environment
* Exhibit a sound understanding of BBH products and services
* Provide training to direct reports for the skills necessary to perform relevant job functions
* Provide clients with support and insight on new technology, automation tools and products that are made available by BBH
* Utilize relevant internal technology solutions to effectively manage client inquiries and support client servicing deliverables
Risk & Control
* Provide oversight of all BBH products, services, and key deliverables for assigned clients relationships
* Provide oversight and coordinate execution of periodic fund events, conversions or account launches with the appropriate internal departments
* Ensure adherence to all established procedures, controls, and best practices
* Maintain oversight of internal exception reporting and escalate issues that may impact client servicing
Education, Skill and Knowledge
* BA/BS degree (business/finance/accounting concentration is preferred), or equivalent work experience
* Minimum of 3 to 5 years of financial services experience
* Experience in fund accounting and ETF operations
* Prior experience working in a client servicing focused work environment
* Ability to prioritize and quickly resolve client needs
* Ability to multitask, prioritize assignments and work quickly and accurately in a deadline-oriented environment
* Ability to communicate effectively with both verbal and written skills
* Technical proficiency in internal and/or web-based systems a plus
* Strong analytical ability
* Ability to work in a collaborative environment that requires collaboration with multiple teams
* In-depth knowledge and understanding of various securities options, accounting standards and ongoing regulatory changes
* Knowledge of corporate actions, equity, fixed income, derivative investments, and emerging markets
* Comprehensive working knowledge of Microsoft Office Products
What We Offer
* A collaborative environment that enables you to step outside your role to add value wherever you can
* Direct access to clients, information and experts across all business areas around the world
* Opportunities to grow your expertise, take on new challenges, and reinvent yourself-without leaving the firm
* A culture of inclusion that values each employee's unique perspective
* High-quality benefits program emphasizing good health, financial security, and peace of mind
* Rewarding work with the flexibility to enjoy personal and family experiences at every career stage
* Volunteer opportunities to give back to your community and help transform the lives of others
Other
* This role generally operates on a 10am-7:30pm schedule (EST) to align with business needs.
* Hybrid model; 3x in-office per week. The team's dedicated in-office days are Wednesdays & Thursdays, with the third day flexible.
Salary Range
$80,000 - $120,000 base salary + bonus
BBH's compensation program includes base salary, discretionary bonuses, and profit-sharing. The anticipated base salary range(s) shown above are only for the indicated location(s) and may differ in other locations due to cost of living and labor considerations. Base salaries may vary based on factors such as skill, experience and qualification for the role. BBH's total rewards package recognizes your contributions with more than just a paycheck-providing you with benefits that enhance your experience at BBH from long-term savings, healthcare, and income protection to professional development opportunities and time off, our programs support your overall well-being.
We value diverse experiences. We value diverse experiences and transferrable skillsets. If your career hasn't followed a traditional path, includes alternative experiences, or doesn't meet every qualification or skill listed in the job description, please do go ahead and apply.
About BBH:
Brown Brothers Harriman (BBH) is a premier global financial services firm, known for premium service, specialist expertise, technology solutions and partnership approach to client management. Across Investor Services and Capital Partners, we work with an enviable roster of sophisticated clients who make BBH their first call when they are tackling their hardest challenges. Delivering for our clients and each other energizes us.
We believe that how we do our work is just as important as what we do. We are relentless problem solvers who know our best ideas come from collective debate and development-so we are never possessive about our ideas. Every day we come together as a diverse community of smart and caring people to deliver exceptional service and expert advice-creating success that lasts. No matter where you sit in the organization, everyone is empowered to contribute their ideas. BBHers can pick up the phone and call any colleague, and they are happy to help. Expanding your impact beyond your daily role is part of how we operate as trusted partners to one another.
We believe stability is a competitive advantage, but being stable means having the knowledge, skill, and discipline to evolve, often-pushing the boundaries of innovation. As a private partnership, every investment we make is in the relationships, technologies, products and development we believe are in the long-term interests of our clients and our people. Our long-tenured leaders are experts in their areas and are actively involved in the day-to day business, taking the time to provide guidance and mentoring to build the next generation of BBHers. Because we know, our success begins with yours.
Go to BBH.com to learn more about our rewards and benefits, philanthropy, approach to sustainability or how we support you to thrive personally, physically and financially.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, creed, marital status, sexual orientation, gender identity, disability status, protected veteran status, or any other protected status under federal, state or local law.
$80k-120k yearly Auto-Apply 37d ago
Customer Engagement Manager
Dodge Construction Network
Team manager job in Boston, MA
Dodge Construction Network (Dodge) is looking for a Customer Engagement Manager. This role is a key member of our Go-To-Market organization, focused on supporting and empowering our SMB customer base-serving primarily subcontractors, general contractors, architects and engineers. In this role, you will help customers successfully engage with and realize value from their partnership with Dodge by providing proactive outreach, practical guidance, and best-practice recommendations. By leveraging data, insights, and customer conversations, you will help improve adoption within our product suite and build long-term, successful partnerships to drive retention.
This is a full-time position and reports directly to the Manager, Customer Success.
**_Preferred Location_**
This is a remote, home-office role and candidates can be located anywhere in the continental United States.
**_Travel Requirements_**
Travel is less than 10% of the time and may be occasionally required for GTM or team meetings.
**_Essential Functions_**
+ Responsible for building and maintaining strong relationships with new and existing clients to understand their needs, provide support, uncover risk and growth opportunities and ensure customer satisfaction
+ Execute successful customer engagement program through customer journey with intentional outbound touchpoints using customer health indicators and other support tools
+ Provide training and support to clients on using products or services effectively. This could include product demonstrations, training sessions and or assistance in creating and updating their profile or saved searches
+ Attain all KPIs designed to improve account retention, including contact rate, churn, and renewal and retention ratios
+ Follow SOPs for all account interactions within standard CRM systems and other tools
**_Key Metrics for Success_**
+ **First-Year Retention Rate:** Percentage of clients retained through their first renewal date
+ **Renewal Rate:** Percentage of clients renewing beyond their first year
+ **Engagement Metrics:** Client usage rates and engagement with key platform features during the first year
**_Education Requirement_**
Bachelor's degree and/or combination of equivalent work experience preferred.
**_Required Experience, Knowledge and Skills_**
+ 2+ years of experience in sales, account management, or customer support for SaaS-based software
+ Proficiency in Microsoft Office (Word, Excel, PowerPoint)
+ Ability to quickly learn and apply SaaS products
+ Basic knowledge of the construction industry, or the ability to learn it quickly
+ Strong personal integrity and accountability for outcomes
+ Excellent written and verbal communication skills
+ Strong relationship-building and customer-focused approach
+ Ability to coach customers on best practices and identify pain points and solutions
+ Empathetic mindset with a focus on supporting small business growth and customer success
**_Preferred Experience, Knowledge, and Skills_**
+ Experience working in a SaaS environment
+ Experience with CRM or order management systems
+ Bilingual (English/Spanish) preferred
**_About Dodge Construction Network_**
Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement.
Dodge is the catalyst for modern construction.
**_Salary Disclosure_**
_Base Salary range: $50,000-$60,000 + monthly variable_
This represents the expected salary range for this job requisition. Final offers may vary from the amount listed based on factors including geography, candidate experience and expertise, and other job-related factors. Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus.
**_For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the future require sponsorship for employment visa status._**
**_A background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances._**
**_Reasonable Accommodation_**
**_Dodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email_** **_***************************_** **_._**
**_Equal Employment Opportunity Statement_**
**_Dodge Construction Network is an Equal Opportunity Employer. We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law._**
\#LI-Remote
\#LI-SB1
\#DE-Remote
\#DE-2026-23
The average team manager in Hampton, NH earns between $67,000 and $169,000 annually. This compares to the national average team manager range of $44,000 to $152,000.