A leading technology firm in Southern California is looking for an experienced AI Science Leader to build and deploy machine learning models. This role involves leading a team, influencing strategic decisions, and pushing the boundaries of machine learning. The candidate should have a PhD/MS in a relevant field, along with a robust background in ML and programming. A competitive compensation package, including cash bonuses and equity rewards, is offered, with a salary range of $237,000 - $320,500.
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$237k-320.5k yearly 5d ago
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Office Manager
Evoscapes
Team manager job in San Diego, CA
Office Manager & Executive Assistant - Evoscapes Design + Build | San Diego, CA
About Us
Evoscapes is a fast-growing, luxury landscape and pool design-build firm crafting exceptional outdoor spaces across Southern California.
We design and build modern, high-end environments that blend architecture, nature, and lifestyle, and we're looking for an Office Manager & Executive Assistant who can keep our financials, operations, and leadership aligned as we continue to grow.
This is a key leadership support role, perfect for someone who thrives on precision, organization, and accountability, and wants to make a measurable impact inside a company that values creativity and excellence.
What You'll Do
You'll be the operational heartbeat of the company, managing financials, streamlining processes, and supporting ownership directly.
Accounting & Financial ManagementManage weekly and monthly cash flow forecasting.
Perform daily reconciliations for all bank and credit accounts.
Oversee accounts payable and receivable, job costing, and project P&L tracking.
Prepare monthly and end-of-project financial reports and assist with PM bonus calculations.
Operations & Compliance
Ensure all subcontractor documentation (COI, W9, CSLB verification, sub-agreements) is complete before work begins.
Track permits, insurance, and business licenses, keeping everything current.
Build and maintain invoice tracking spreadsheets for PMs and owners.
Monitor ConstructionOnline and photos for progress verification.
Executive & Administrative Support
Manage the owner's daily schedule, emails, and priorities.
Coordinate meetings, take notes, and ensure action items are completed.
Handle confidential administrative and occasional personal tasks.
Maintain company files, records, and reporting systems for accuracy and efficiency.
Who You Are
You're not just an “office person.” You're a systems thinker, a financial guardian, and a trusted right hand to leadership.
You've spent at least 5 years managing operations or accounting in construction, design-build, or trades-based companies.
You know QuickBooks Online like the back of your hand.
You're fluent in Excel/Google Sheets, and familiar with ConstructionOnline, Pipedrive, or similar tools.
You're organized, calm under pressure, and love keeping things running smoothly.
You care deeply about accuracy, communication, and professionalism.
You want to grow with a company that's scaling quickly and values your initiative.
Why Evoscapes?
Be part of a creative, high-performance team building one of San Diego's premier outdoor living brands.
Work directly with ownership and have a voice in how the business grows.
Enjoy autonomy, respect, and visibility, your work matters every day.
Competitive salary + performance bonuses + long-term growth opportunities.
A beautiful, collaborative work environment in San Diego, CA.
Location: In-office (San Diego, CA)
Schedule: Full-time, Monday-Friday
Compensation: Competitive salary + performance-based bonuses
$38k-57k yearly est. 1d ago
Dental Office Manager
Providence Healthcare Group 3.6
Team manager job in San Diego, CA
We are seeking a director of operations for a premier general dentistry group. The new director will be overseeing operations in a new, San Diego location for a Los Angeles based group. Duties of the position include assisting with start-up of the San Diego clinic, recruiting staff and HR, coordinating marketing, compliance and licensing and overall leadership. The director of operations will be the “first face” of the San Diego office.
Enjoy a competitive base salary plus bonus based on the new clinic's revenue, comprehensive benefits as well as personal and professional growth opportunities. Please let me know if you are interested in a brief phone call to discuss this exciting position.
$46k-55k yearly est. 1d ago
Finance Team Manager
ATA Engineering, Inc. 3.8
Team manager job in San Diego, CA
ATA Engineering, Inc. , (ATA) is an award-winning, 100% employee-owned engineering consulting firm with headquarters in San Diego, California, and eight other locations throughout the US. Our success is reflected in our many accomplishments, including the recognition we have received for workplace excellence.
This recognition includes US Small Business Administration's 2020 Tibbetts Award acknowledging the technological and economic achievements of companies who participate in the Small Business Innovation Research (SBIR) and Small Business Technology Transfer (STTR) programs.
The Finance TeamManager will report directly to the General Manager or President and serve as the senior financial advisor to the General Manager, President, Board of Directors, and employee-owners of ATA, with potential for growth into the Chief Financial Officer position.
LOCATIONS: San Diego 13290 Evening Creek Drive SouthSan Diego, California 92128 Essential Duties and Responsibilities Lead and develop a team of six to ten finance and accounting professionals to conduct the company's administrative functions, including (but not limited to) Accounts Payable (AP)/Accounts Receivable (AR), payroll, customer invoicing, contract review, income and sales tax, collections, financial audits, Employee Retirement Income Security Act (ERISA)-covered retirement benefit plans, compliance, and state/local business licensing.
Responsible for vendor relationship and deployment/operation/utilization of enterprise resource planning (ERP) system across the organization.
Create analytical financial plans, reports, and analyses for General Manager, President, and senior managementteam with monthly, quarterly, and annual cadences.
Work with General Manager on corporate-level budgeting and financial operation decision-making.
Prepare short-term and long-term financial and cash forecasts.
Serve as key point of contact for the Defense Contract Audit Agency (DCAA) and government auditors: lead response to audits, prepare indirect rates and budgets, and defend incurred cost proposals.
Oversee Government property management program.
Participate in lease negotiation for expansion and renewal of nationwide office spaces.
Provide guidance and support surrounding annual company valuation, Employee Stock Ownership Plan (ESOP) decision-making, and management of corporate funds.
Support project data services office tasked with ERP/Unanet data analytics and development of dashboard reporting to support Project Managers and senior management needs.
Review, strengthen, and maintain internal controls; optimize financial processes; and implement accounting best practices.
Engage and oversee external accounting review of company financial statements.
Work closely with the technical business development staff and engineering managers to improve accessibility and value of project data.
Review government and commercial customer contracts, including teaming agreements and consulting agreements.
Support vendor qualification, representations and certifications, and other customer onboarding requirements.
Perform special projects as assigned by managementteam.
Negotiate annual business insurance renewals, and catalog insurance policies, coverage summaries, and riders for team availability.
Serve as a consultant to business development staff for accepting new contracts, liaising with company counsel as necessary.
Work closely with internal value-added reseller (VAR) organization for Siemens engineering software to improve integration of order initiation, processing, revenue recognition methods, and forecasting for revenue and expense.
Support Board of Directors in planning, budgeting, and actual-to-budget analysis.
Maintain an accurate filing and record-keeping system for company agreements and other documents.
Requirements: B.
S.
degree in Accounting or closely related field with excellent academic record and at least 5 years of experience with a government contractor at the senior accountant or controller level; CPA is a plus Knowledge and experience with Federal Acquisition Regulation (FAR) and government cost accounting, indirect rates, cost proposal preparation, and incurred cost submission Demonstrated experience in general ledger analysis and internal controls At least 2 years of direct supervisory experience and demonstrated experience as a hands-on and collaborative manager with good people skills Advanced skills in MS Excel, competent in MS Word and PowerPointExcellent English verbal and written communication skills Ability to work with a minimum of supervision Experience with an ESOP and employee ownership is a plus Technical proficiency in extracting and manipulating financial data to track company performance-Unanet experience a plus Accounting expertise with generally accepted accounting principles (GAAP) Budgeting and audit experience; DCAA experience is a plus General ledger/budgeting experience with capital leases (offices and computers) Earned value management experience is a plus Must be a US Person as defined by 22 C.
F.
R.
§ 120.
15 Salary Range: Experienced Professionals and Managers: $150k-$185k per year HOW TO APPLY We appreciate your interest in ATA Engineering and request that you submit the following materials if you are qualified and wish to join our team of employee-owners at ATA Engineering: A current résumé or CV.
A copy of your up-to-date college transcripts.
You may email them, or request that an official transcript be sent directly to the address below.
If your transcript contains identifying information such as Social Security Number and/or date of birth, please delete this information prior to submitting your transcripts.
A statement confirming that you meet the definition of a US person as defined by 22 C.
F.
R.
§ 120.
15.
Please note: we prefer electronic copies of all documents, but you may also mail them to the address below if necessary.
Many of our contracts require access to government, defense, and classified information.
We cannot consider your application unless you are a US Person.
Once we have reviewed your qualifications, you will be contacted by email regarding the status of your application.
Email all documents to: [email protected] Or mail them to: Director, Human Resources ATA Engineering, Inc.
13280 Evening Creek Drive South, Suite 250, San Diego, CA 92128 ATA Engineering, Inc.
, is an Equal Opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability.
To request an accommodation, contact an ATA Engineering, Inc.
, Human Resources Representative at [email protected].
$150k-185k yearly 18d ago
Non-QM Underwriting Team Manager
All Positions
Team manager job in San Diego, CA
Founded in 2000, Plaza Home Mortgage, Inc. is a privately owned, full-service national lender, offering Wholesale, Correspondent, Renovation and Reverse residential mortgages. Headquartered in San Diego, California, Plaza employs a network of sales associates to serve its clients nationwide.
Plaza is dedicated to building quality, long-term relationships with its mortgage broker and correspondent clients by offering comprehensive programs and exceptional customer experience.
The Non-QM Underwriting Manager is responsible for overseeing the end-to-end underwriting process and providing strong leadership, guidance, and support to a team of experienced underwriters. This role serves as a key resource to the Non-QM department for credit policy interpretation, guideline clarification, and complex loan scenario analysis. The Manager is accountable for ensuring accurate, consistent, and timely credit decisions across a range of Non-QM and Closed-End Second products. This includes evaluating borrower creditworthiness, analyzing supporting documentation, and applying sound judgment to balance production goals with credit quality and risk management. The Manager also plays a critical role in developing underwriting talent, maintaining compliance with investor and company credit standards, and fostering strong collaboration across Operations & Sales to drive efficiency, consistency, and exceptional client service.
Responsibilities and Duties
Provide daily leadership, training, and guidance to underwriters and underwriting support staff while fostering a collaborative, high-performing team environment.
Motivate and coach the underwriting team to achieve divisional goals and maintain consistent quality and service levels.
Assist with recruiting, interviewing, and hiring of new underwriters.
Conduct regular performance reviews and provide coaching to support professional growth and development.
Oversee the daily underwriting pipeline to ensure loans are reviewed, approved, and cleared-to-close within established turn times.
Monitor departmental reports to identify productivity and quality trends, implementing process improvements where needed.
Ensure underwriting activities adhere to Plaza's credit policies, investor requirements, and applicable regulatory standards.
Communicate policy and guideline updates clearly and timely to the underwriting team.
Collaborate with Regional, Operations, and Sales leadership on monthly goals and service-level management.
Partner with Post-Closing and QC teams to resolve suspense issues and ensure delivery quality.
Evaluate complex loan scenarios, including credit, income, and asset analyses, to support sound underwriting decisions.
Provide second-sign authority and support for underwriters within delegated limits.
Act as a subject matter expert for Non-QM and Closed-End Second loan programs and related investor requirements.
Knowledge of FNMA documentation and general guidelines/standards is essential. Additionally, must have a minimum of 5 years' experience managing Non-QM loan products is highly recommended.
Conduct periodic loan-level audits to ensure compliance with company quality and credit standards.
Track and report departmental productivity and error trends to the Director of Non-QM Underwriting and/or Corporate Underwriting.
Establish and maintain strong relationships with internal and external partners, including Sales and brokers, through effective communication.
Participate in process improvement initiatives to enhance operational efficiency and service delivery.
Lead, mentor, and train team members on underwriting best practices, credit policy application, and system processes.
Perform additional duties and projects as assigned.
Qualifications
Extensive, current working knowledge of Non-QM loan programs, guidelines, and investor requirements
2-3 years of hands-on Non-QM underwriting experience, including complex income analysis and exception review
3-5 years of underwriting leadership or teammanagement experience, with proven ability to mentor and develop underwriters
Demonstrated skill in monitoring and managing a loan production pipeline to ensure efficiency and accuracy
Ability to analyze, recommend, and implement improvements to standard operating procedures
Comprehensive understanding of state and federal regulations, including HMDA, Regulation Z, and Regulation B, plus a strong working knowledge of FNMA guidelines
Experience working in a paperless loan file environment and with image repository systems
Proficiency in MS Office (Word, Excel, Outlook), Internet browsers, and general business software
Excellent written, verbal, and interpersonal communication skills
Strong customer service orientation and commitment to partnership across departments
High attention to detail with the ability to produce accurate, consistent work under pressure
Exceptional organizational and problem-solving skills
Proven ability to multi-task in a high-volume, fast-paced environment
Demonstrated success working both independently and collaboratively within a team structure
Sound judgment and decision-making skills; ability to act quickly and effectively within policy parameters
High school diploma or equivalent required; college degree preferred
Compensation and Benefits:
Estimated Rate of Pay:
$140,000
This position is full-time; exempt.
The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.
Plaza offers a competitive benefits package; including medical/dental/vision, paid time off and holidays, 401(k), life and pet insurance. Plaza also offers additional benefits such as an employee friends and family loan and an employee assistance program that includes a variety of discounted services.
Plaza is an EEOC employer and follows all federal, state, and local laws relating to fair employment.
Plaza Home Mortgage, Inc. is committed to preventing, stopping and remedying all forms of discrimination that occur in its workplace. Managers are accountable for keeping Plaza's workplace free from discrimination and ensuring that Plaza provides equal employment opportunity for all in the workforce and for those seeking to become members of Plaza's workforce.
Plaza's employees are protected by laws designed to protect employees from discrimination on the bases of race, religion, color, sex, pregnancy, gender identity, sexual orientation, parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or any other non-merit based factor. These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, and training and career development programs. Plaza's employees are also protected against retaliation if they engage in a protected activity, whistleblowing, or the exercise of any appeal or grievance right provided by law.
This information is provided by Plaza Home Mortgage, Inc. as a courtesy to its mortgage professional clients and the public and is meant for instructional purposes only. None of the information provided is intended to be legal advice in any context. Plaza does not guarantee, warrant, ensure or promise that information provided is accurate. Terms and conditions of programs and guidelines are subject to change at any time without notice. Any unauthorized use or distribution of this information is strictly prohibited. This is not a commitment to lend. 2024 Plaza Home Mortgage, Inc. Plaza Home Mortgage and the Plaza Home Mortgage logo are registered trademarks of Plaza Home Mortgage, Inc. All other trademarks are the property of their respective owners. All rights reserved. Plaza Home Mortgage, Inc. is an Equal Housing Lender. Plaza NMLS 2113
Please find our updated Privacy Policy at:
************************************************
Cigna's Transparency in Coverage link for Plaza's careers site.
*************************************************************
Plaza NMLS 2113
***********************************
$140k yearly 23d ago
Alteration Installation Team Manager Support
Ryde Technologies
Team manager job in San Diego, CA
Monitor and track all phases of installation status on afloat units
Analyze cost, schedule, and performance data
Develop and monitor program schedules and Gantt charts
Perform critical path analyses
Responsibilities and Duties
Experience with US Navy afloat C4I systems architecture, installation, integration, testing, and briefing project status
Experience with Fleet Modernization process stakeholders and organizational relationships
Experience reviewing Ship Installation Drawings (SIDs)
Experience with reviewing and developing, technical correspondence, reports, documents, drawings, and/or analyses
Qualifications and Skills
Required knowledge and years of experience
In-depth knowledge of US Navy communications protocols, applications, and equipment/system set-up and troubleshooting procedures
Extensive surface ship experience required, installation of C4I equipment desired
Six years' experience in installation, operation, maintenance and repair of ship-based, C4I systems including all associated cabling computer, multiplexing, motor, switching, cryptographic, recording, cooling water and dry air systems
Education Requirements
High School Diploma
US Navy ET / IT with shipboard experience highly desired.
Clearance Requirement
Secret Clearance
$69k-136k yearly est. 60d+ ago
Customer Onboarding Manager
Raken Inc.
Team manager job in Carlsbad, CA
Job DescriptionDescription:
Raken is a cloud-based, mobile, collaboration platform for the construction industry - we empower the people who build the world! Our goal is to transform the way the world builds by introducing technology to a 7,000 year old industry. To achieve this, we aim to attract unique, passionate people to the cause. We believe that faster, better reporting will improve the working lives of nearly 10% of the US labor force-the percentage of people currently working in construction. Helping turn the worst part of their day into the easiest (and fastest) is why we do what we do! We work with Commercial, Residential, and Specialty Contractors of all shapes and sizes; including many of the largest construction companies in the world.
We are looking for a Customer Onboarding Manager to join our startup that has the #1 app in one of the largest industries in the world.
Customer Onboarding Managers at Raken are pivotal to the long term success of our clients, leading them through the most critical phase of the customer journey. You will partner with construction companies to ensure that they successfully learn and adopt Raken throughout their business, driving measurable results and setting the foundation for long term success.
This role requires a strong blend of technical proficiency and client facing communication skills. You will serve as a trusted partner to our clients, helping them quickly unlock the full value of our platform. This role will work with clients of varied technical backgrounds, requiring excellent problem solving and relationship building skills.
This is a hybrid role. We are seeking candidates located near Carlsbad, CA, who can come into the office 1-2 times per week.
Why Join Raken?
Raken is a fast-growing SaaS company based in Carlsbad, California, serving thousands of customers worldwide.
We have received numerous awards, including recognition on Forbes' America's Best Startup Employers, the Inc. 5000 List of Fastest Growing U.S. Companies, and Top Workplaces in California.
We have continued to be recognized as a proud winner of the Best and Brightest Companies to Work For awards in both Southern California and the Nation since 2021.
Raken is consistently rated a High Performer for construction management solutions on leading review platforms such as G2, Capterra, and Software Advice, and we are recognized by G2 year after year.
Our culture is a top priority. We have a hardworking team that strives to make a meaningful impact and enjoys having fun along the way.
Our core values guide everything we do: Take Ownership, Keep Evolving, Stay Balanced, Elevate Others, and Let's Go!
If you are a driven individual who wants to make an impact at a company that truly values its culture, employees, and customers, Raken is the place for you.
If you are a driven individual who wants to make an impact at a company that truly values its culture, employees, and customers, Raken is the place for you.
Role Responsibilities:
Manage the end-to-end onboarding process for Raken customers, from kick-off call to full adoption
Deliver tailored training sessions to help clients configure and implement Raken based on their unique business needs
Be a technical resource, helping customers connect third party integrations and maximize their reporting capabilities with Raken
Guide customers to quick wins that showcase the platform's value and increase adoption
Be proactive and ensure customers establish strong usage habits over their first 90 days with Raken, driving retention and satisfaction
Partner with Raken's Account Managementteam to deliver ongoing training sessions to clients who have recently purchased new products or added new team members
Identify at-risk clients early and deliver solutions to mitigate churn risks
Be your customer's champion, collaborating with Sales, Product and Customer Success teams to share feedback and ensure customer needs are heard
Requirements:
Skills, Qualifications and Attributes:
2-3 years in SaaS onboarding, implementation or customer facing roles.
Demonstrated experience developing Excel macro files to streamline repetitive tasks
Strong written and verbal communication skills, comfortable making proactive phone calls and leading client facing meetings
Strong presentation and training skills, as well as ability to master technical workflows
Highly organized and able to manage multiple onboarding projects simultaneously
A strong desire to execute, drive impact and deliver measurable results
Have a positive attitude, be a self starter and above all, a great teammate
Ideal Qualifications:
Spanish fluency is a bonus
Benefits:
Medical, dental and vision with generous employer contribution
HSA/FSA
Life/LTD
Generous PTO
12 Paid Holidays
401k + Match
Continuing education
Free on-site gym
Monthly Social Events
Excellent company culture
Modern office with Ocean view and amenities
Diversity and Inclusion
We are committed to cultivating and preserving a culture of inclusion and connectedness. We are able to grow and learn better together with a diverse team of employees. The collective sum of the individual differences, life experiences, knowledge, innovation, self-expression, and talent that our employees invest in their work represents not only part of our culture but is a key contributor to our success. We welcome the unique contributions that you can bring in terms of education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran's status, color, religion, disability, sexual orientation and beliefs.
Want to learn more about us? Visit: ***********************
$91k-134k yearly est. 10d ago
NK - Customer Service Supervisor
GAT 3.8
Team manager job in San Diego, CA
GAT is seeking dynamic individuals to join its team of aviation professionals. Classification: Variable Hour, Non-Exempt Job Summary: Customer Service Supervisor is responsible for supervising all functions of the airline customer service operations, which include, but are not limited to: auditing flight paperwork to ensure compliance, complete personnel evaluations on leads and trainers. Coordinates proper handling of OJI's including the acquisition of medical attention and corporate reporting. Ensuring compliance with all safety policies and procedures and working conditions for the entire operation. Attend safety meetings, team meetings, etc., and other airport forums. Handle all location personnel functions, ensuring proper personnel coverage on a daily basis. Serve as the liaison with airline customers as well as local airport authorities.
Job Responsibilities:
Monitoring and responsibility for the safe and efficient operation of all airline ground support equipment
Reporting discrepancies that may exist both functional and mechanical on the ground support equipment;
Coordinating between each assigned carrier to ensure that service for cargo and baggage meets the needs of the carrier to ensure on-time schedules are met
Responsible for equipment and ensuring its safe and efficient operating status;
Confer with other supervisors and managers to coordinate activities with other departments;
Determining manpower requirements; ensuring disciplinary procedures are conducted in a fair, timely, and consistent manner;
Ability to comply with attendance/tardiness standards.
Able to perform under pressure and within fixed time constraints
Read and interpret aircraft weight and balance loading instructions, hazardous materials identification labels, aircraft loading manifest, and baggage routing tags
Follows and complies with all federal, state, municipal, airport authority, and carrier rules and regulations
Ensure crews are being briefed before flights on positions to take and how flight will work
Other duties as assigned
Requirements:
Strong understanding of Airline Customer Service
Experience in the Airport Ground Handling business.
Must possess computer experience (6+ months) and knowledge of Microsoft Word and Excel
Ability to navigate electronic devices (phones, computers, fax machines, printers, timeclock, etc).
A proven track record in supervising a business unit.
Experience in operational planning and resource allocation.
Working knowledge of GSE maintenance issues.
Experience and understanding of commercial issues in aviation.
Must have a High School diploma, GED
Must be at least 18 years of age
Capable of processing information in a timely manner
Must have and maintain a Valid Driver's License
Able to proficiently speak, read, and write in English
Basic computer literacy
Previous ramp or airline experience
Must successfully complete all training requirements and maintain certifications throughout employment
Must clear an FBI fingerprint background check
Must successfully complete all required training
Physical Requirements:
Must be physically fit to perform the duties of the job including but not limited to standing, lifting, bending, pushing, and pulling for extended periods of time
Capable of repetitively lifting up to 70 pounds in confined spaces and repetitively
Must be physically fit to perform the duties of the job
Willing to work outside in all types of weather conditions with exposure to loud noises
Specific Working Hours
Must be able and flexible to work variable shifts, weekends, and holidays
Specific shifts to be determined
Must be able to work extended hours on short notice during non-routine operations
GAT Airline Ground Support, as an equal opportunity employer, makes hiring decisions based on business needs and the best-qualified candidates available and does not discriminate in its employment decisions on the basis of any protected category.
GAT Airline Ground Support is a drug-free workplace and conducts random drug tests. Employment with GAT Airline Ground Support is contingent upon a clean driving record, 10-year Criminal History records check, and drug screen as required. You must also have proof of high school or GED completion.
$36k-48k yearly est. 60d+ ago
Manager, Care Team
Independent Living Systems 4.4
Team manager job in San Diego, CA
We are seeking a Manager, Care Team to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations.
About the Role:
The Manager, Care Team plays a pivotal role in ensuring the delivery of high-quality health care services to members. This position is responsible for overseeing the daily operations of the care team, ensuring that all staff members are effectively trained and supported in their roles. The Manager will work closely with healthcare professionals to develop and implement care plans that meet the diverse needs of members. Additionally, this role involves monitoring member outcomes and satisfaction to continuously improve service delivery. Ultimately, the Manager of the Care Team is dedicated to fostering a compassionate and efficient environment that prioritizes member well-being and safety.
Minimum Qualifications:
Bachelor's degree in Nursing, Health Administration, or a related field required.
Minimum of 5 years of experience in a healthcare setting, with at least 2 years in a supervisory role required.
Current nursing license or relevant certification preferred.
Requires knowledge of and experience working with community agencies and programs.
Requires experience with Medi-Cal eligibility guidelines, application, and renewal/redetermination process.
Requires strong problem-solving and customer service skills.
Must be a CA Resident, and must reside in CA while employed.
Current and valid California (CA) Driver's License.
Must use personal vehicle and current vehicle registration required.
Proof of auto insurance required, must maintain CA minimum insurance coverage.
BCLS CPR Certification required.
Preferred Qualifications:
Master's degree in Social Work, Nursing, Health Administration, or a related field.
Experience with electronic health record (EHR) systems.
Responsibilities:
Conducts interviews and hiring of direct reports. Completes a ninety-day introductory and annual performance evaluation of each direct report. Facilitates professional growth and improved proficiency of staff who are direct and indirect reports through mentoring and training. Conducts ongoing performance management of each direct report; establishes performance goals; and measures performance against goals.
Ensure the development and implementation of care plans in collaboration with the care team, healthcare professionals, caregivers, and members.
Coordinate daily operations of the care team, including scheduling, resource allocation, and workflow management.
Monitor patient care quality metrics and implement improvement plans to address any gaps or challenges.
Collaborate with healthcare providers, administrative staff, and external partners to ensure seamless care coordination.
Manage compliance with healthcare regulations, organizational policies, and safety standards.
Conduct one on ones, audits and regular team meetings to support professional growth and accountability.
Develop and implement training programs to enhance team skills and knowledge.
Address patient and staff concerns promptly and effectively to maintain a positive care environment.
$40k-68k yearly est. Auto-Apply 30d ago
Hospice Clinical Team Manager
The Elizabeth Hospice 3.8
Team manager job in Carlsbad, CA
Full-time Description
The Clinical TeamManager oversees the delivery of patient/family care across the life span (perinatal, pediatrics, and adults) in a defined geographic region. Applies concepts derived from management and communication theory, group dynamics, coaching/education methodologies and expert clinical judgment to ensure optimum quality of patient care and services.
The Elizabeth Hospice is San Diego's oldest non-profit hospice of 45 years. We are growing and looking for talented individuals to join our high performing team and support our mission. We serve all of San Diego county and south Riverside county with multiple hospice office locations.
Our
Mission:
To
enhance
the
quality
of
life
for
those
nearing
the
end
of
life's
journey
and
for
those
who grieve.
Salary: $128,000 - $145,000 Subject to experience and qualifications. Work Schedule: Monday through Friday, 8:00am - 5:00pm, on-call required. Work Location: Carlsbad, CA
Travel: Travel is required for site visits.
Requirements
Responsibilities:
1. Implements agency strategic plans and protocols to assure compliance with all federal, state, and local health care regulations as they affect the provision of clinical services.
2. Monitors budget variances and is accountable for results.
3. Interviews, hires, reviews, and evaluates the performance of assigned clinical staff.
4. Direct supervision, and evaluation of the clinical practice and performance of the hospice team.
s. Participate in plan of care decisions and keep informed of treatment and management plans for patients and their caregivers.
6. Facilitates IDT.
7. Supports same day admission and registration visits in collaboration withthe Access Center leadership
8. Assigns newly admitted patients.
9. Supports the planning, coordination, and delivery of patient/family care in the absence of other TeamManagers.
10. Collaborates with Compliance and Quality Assurance Departments to investigate and resolve quality concerns.
11. Monitors utilization of personnel, coordinates follow-up of employees involved in workman's compensation in collaboration with HR.
12. Participates in agency on call procedures.
13. Collaborates with interdepartmental managers to assess deficiencies and determine process improvement needed.
14. Responsible for project development, implementation, and evaluation as directed.
Qualifications:
1. Bachelor's in Nursing Degree required; 3+ years healthcare management experience with 2 years hospice supervisory responsibilities preferred; or equivalent combination of education and experience.
2. Requires knowledge of hospice care, the dying and bereavement process and demonstrated clinical expertise in managing patient and family concerns.
3. Current CA RN licensure required.
4. Certification in hospice preferred for RN and MSW
5. Current CPR certification.
6. Current negative TB skin test.
7. Proficient in electronic documentation and basic computer skills (Word processing, Data Entry, Outlook, Word)
8. Current California driver's license with proof of auto insurance required.
We place a high importance on our employees and reward staff in several ways, such as:
• Competitive hospice industry compensation
• Benefits package with multiple plan offerings and generous employer contribution
• 401(k) Retirement plan with employer match
• Supportive work culture which encourages work life balance
• Paid Time Off, paid holidays & floating holiday
• Employee development program managed by in-house education department to support individualized orientation and professional growth needs.
• Tuition Reimbursement program
• Monthly mileage reimbursement
• Employee Referral Program
"The Elizabeth Hospice is an Equal Opportunity/Affirmative
Action employer.
All qualified applicants will receive consideration for employment without regard to
race, color, religion, sex including sexual orientation and gender identity,
national origin,
disability, protected Veteran
Status,
or
any
other
characteristic
protected
by
applicable federal, state, or local law."
Salary Description $128,000.00 - $145,000.00
$128k-145k yearly 14d ago
Dental office manager and insurance coordinator
Bernardo Dental Care
Team manager job in San Diego, CA
Job DescriptionBenefits:
401(k)
Bonus based on performance
Paid time off
We're seeking an office manager/treatment coordinator with a minimum 3 years of experience of working in a dental practice, an outstanding work ethic, and a solid understanding of financial management in a dental office. Experience using dental software and dental treatment planning is a must. Please note that only candidates with dental experience will be considered.
Candidates must have knowledge of dental insurances and claims
Superb phone etiquette
Address patient concerns and answer any questions
Assist the patient in prioritizing the treatment and establish a plan for scheduling and payment
Build trust, and understand the patients objectives
Conduct financial consultations with all new patients and with existing patients when new treatment plans are presented.
Manage and maintain the payment options and policies for patients to uphold the practices financial integrity.
Understand the practices policy on working with dental benefit plans and be prepared to educate patients on their dental benefits.
Proficient in Dental software
Able to service the schedule on a consistent basis
Communicate with all outside and third-party financing companies offered to patients and educate patients on the available outside financing options.
Introduce new patients to the practice by going over health history, explaining the doctors examination, and describing any other features about the practice that should be highlighted.
After proper training, provide treatment consultations with all new patients and with existing patients when new treatment plans are presented.
Greet and check patients in and out before and after treatment.
Answer incoming calls to include new patient calls, emergencies, scheduling patient appointments, requesting records, and follow up.
Perform general office duties and other duties as required
Office hours are Mondays through Thursdays 8 am to 5 pm
$47k-66k yearly est. 28d ago
Dental Office Manager
Spilotro Periodontics
Team manager job in San Diego, CA
Job Description
We are looking for an office manager for a 4 day work week (31 hours a week), Tuesday through Friday. We are a one doctor office located in Tierrasanta. The duties would include scheduling, billing, treatment plans, and financial arrangements. Salary is negotiable. Extended training is available for applicants who are motivated but lack experience. Please call Bonnie at ************ if you would like to come in for an interview.
$47k-66k yearly est. 23d ago
Dental Office Manager
Spectrum Dental
Team manager job in San Diego, CA
Job Description
Operations Manager - Spectrum Dental San Diego
Lead Our Amazing Team & Grow Your Career!
Join Spectrum Dental's high-performance team as our Operations Manager! We're looking for a dental industry pro who loves patient care and driving results.
You'll Love:
Modern office with latest technology
Bonus opportunities & competitive pay
Mentorship & career growth
Fun, positive team culture
Beautiful San Diego location!
We Need:
3+ years management experience
5+ years dental background
Dentrix proficiency
Leadership & communication excellence
Location: 8901 Activity Rd Ste 203, San Diego, CA 92126
Apply now - let's create something amazing together!
Email your resume to: **************************
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Continuing education credits
Employee discount
Health insurance
Paid time off
Professional development assistance
Referral program
Experience:
Dental office: 3 years (Required)
Ability to Commute:
San Diego, CA 92126 (Required)
Ability to Relocate:
San Diego, CA 92126: Relocate before starting work (Required)
Skills:
General Practice
Endodontic
Periodontics
Oral Surgery
Billing
Claims/Appeals
Fee for Service
Implants
Management Experience
Marketing
PPO
Social Media
Insurance
Dentrix
Dexis
Benefits:
Medical
401k
PTO
Bonuses
$47k-66k yearly est. Easy Apply 10d ago
Dental Office Manager
Brenda Evans Louka, DDS Inc. APC
Team manager job in El Cajon, CA
Job Description
Seeking a talented Dental Office Manager to join and lead our dental team!
Compensation: Insert Pay.
Schedule:
Experience working front office and managing a dental office.
Strong understanding of insurance, billing and treatment planning.
The desire to build and develop strong leadership skills
The ability to work closely with doctors to strategize and build an awesome practice.
Duties for our Dental Office Manager include:
Supervising both front and back office staff to ensure top quality care for our patients.
Making sure production and hygiene schedules are optimized to meet our goals.
Submit claims and manage our accounts receivable.
Ensure all OSHA guidelines are met.
Run team meetings including morning huddles.
Delegate duties to staff to ensure all daily tasks are completed.
Skills:
Dentrix
Denti-Cal
HMO
PPO
Management Experience
Insurance
Fee for Service
Scheduling
Treatment Planning
$47k-65k yearly est. 14d ago
Front Office Manager
Grande Colonial 3.7
Team manager job in San Diego, CA
Full-time Description
Responsible for the day-to-day management of all Front Office operations, including Front Desk, Reservations, Bell Stand, and Valet services.
ESSENTIAL DUTIES AND RESPONSIBILITIES • Ensure smooth and efficient Front Office operations, including proper check-in/check-out procedures, reservations handling, bell services, and valet operations.
• Oversee guest service to ensure guest expectations are consistently met and exceeded.
• Receive, respond to, and follow up on guest feedback.
• Monitor reservation sales calls and provide coaching and performance feedback to staff.
• Supervise cash and charge transactions, ensuring accuracy of financial records and daily balances.
• Prepare, implement, and monitor department procedures; communicate and interpret company policies; and enforce safety regulations.
• Assist in implementing the company's revenue management strategies.
• Serve as Manager on Duty when assigned.
• Attend and participate in meetings, training sessions, and other management activities.
• Assist with preparation of budgets, forecasts, and departmental reports (e.g., P&L, labor reports).
• Assist with managing and troubleshooting hotel systems to ensure functionality and accuracy.
• Train new and existing Front Office staff.
• Ensure accuracy of time edits and staff scheduling.
• Monitor and maintain adequate inventory of Front Office supplies and reorder as needed.
• Must be available to work mornings, evenings, weekends, and holidays as required.
• Perform other duties as assigned.
Salary Description $70,000-75,000
$70k-75k yearly 47d ago
Dental Office Manager / Treatment Coordinator (Part-Time with Growth Opportunity) Dental Office Manager / Treatment Coordinator (Part-Time with Growth Opportunity)
Blyss Dental
Team manager job in Del Mar, CA
Dental Office Manager / Treatment Coordinator (Part-Time with Growth Opportunity)
Hi, I'm Dr. Georgina from Blyss Dental! We're seeking an experienced Dental Office Manager / Treatment Coordinator who has a proven track record of success in managing dental offices and driving results. If you're passionate about making a meaningful impact in a patient-focused, high-integrity practice, we'd love to hear from you.
About the Role
This position starts as part-time (Monday, Wednesday, Friday), with the potential to grow into a full-time role. You'll be instrumental in improving our revenue, managing day-to-day operations, and ensuring patients feel cared for every step of the way. Monthly performance-based revenue bonuses are available for the right candidate who delivers results.
What We're Looking For
We're searching for someone who:
Has a proven track record of success as a Dental Office Manager with measurable results in improving office revenue.
Is knowledgeable about advanced dental procedures, such as dental implants and cosmetic dentistry, and can confidently discuss treatment options with patients.
Excels in managing and coaching front desk staff to improve phone skills, drive scheduling efficiency, and increase new patient bookings.
Can manage and oversee insurance claims to ensure accuracy, follow-up, and timely reimbursements.
Has a proven ability to present and close treatment plans for cosmetic and dental implant procedures, including offering financing options to patients.
Thrives in a team environment while maintaining high standards of integrity and patient care.
Your Key Responsibilities
Present honest and transparent treatment plans to patients, ensuring they feel confident and informed about their care.
Coach front desk staff to optimize phone conversion rates and maintain a smooth schedule.
Oversee and manage day-to-day office operations, including supplies, labs, and insurance claims.
Provide financial solutions to patients, offering financing options that make treatment plans more accessible.
Help foster a welcoming, calm, and relaxing environment for our patients and team.
Why Join Blyss Dental?
We're a high-integrity dental practice that prioritizes patient trust and care above all else.
You'll work in a beautiful, spa-like environment with an ocean view, designed to create a relaxing experience for both patients and staff.
This is a part-time role with the potential to grow into full-time as we continue to expand.
Performance-based monthly revenue bonuses give you the opportunity to directly benefit from your results.
How to Apply
If you have the experience, track record, and passion to make a difference at Blyss Dental, we'd love to hear from you! Send us your resume and a short note detailing your success in managing dental offices and driving revenue growth.
Let's work together to create beautiful smiles and a thriving practice!
Warmly,
Dr. Georgina
Blyss Dental
$47k-66k yearly est. 60d+ ago
Dental Office Manager
Encinitas Dental Center
Team manager job in Encinitas, CA
Job Description
Seeking a talented Dental Office Manager to join and lead our dental team!
Schedule:
Experience working front office and managing a dental office.
Strong understanding of insurance, billing and treatment planning.
The desire to build and develop strong leadership skills
The ability to work closely with doctors to strategize and build an awesome practice.
Duties for our Dental Office Manager include:
Supervising both front and back office staff to ensure top quality care for our patients.
Making sure production and hygiene schedules are optimized to meet our goals.
Submit claims and manage our accounts receivable.
Run team meetings including morning huddles.
Delegate duties to staff to ensure all daily tasks are completed.
Skills:
General Practice
Billing
Claims/Appeals
Management Experience
HMO
PPO
Treatment Planning
Dentrix
Benefits:
Dental
PTO
Bonuses
Compensation:
$35-$40/hour
$35-40 hourly 10d ago
Dental Office Manager
Astound Dental Arts
Team manager job in Escondido, CA
Job Description
Are you an experienced Dental Office Manager who thrives on leading teams, optimizing operations, and driving growth? Join our thriving, well-established dental practice with a strong patient base and an incredible reputation in the community.
We're looking for a results-driven, people-focused professional who can help us scale our success, elevate team performance, and deliver an exceptional patient experience.
If you're ready to take a high-potential practice to the next level, we'd love to meet you.
About Us
We are a thriving, patient-focused dental practice with a strong existing patient base, an excellent reputation in the community, and tremendous potential for growth. Our mission is to deliver exceptional patient experiences while continuously elevating operational excellence, team performance, and practice profitability.
We are seeking an experienced Dental Office Manager, a strategic leader who thrives on building systems, developing teams, and scaling success. This is an exceptional opportunity for a results-driven dental management professional ready to take an already active practice to the next level.
Key Responsibilities
As the Dental Office Manager, you will:
Lead and inspire a high-performing team of front and back-office staff, fostering a culture of accountability, collaboration, and excellence.
Drive growth by developing and executing business growth strategies, including marketing initiatives, patient experience enhancement, staff management and referral programs.
Streamline systems for scheduling, billing, insurance, collections, and case acceptance to improve efficiency and profitability.
Collaborate with ownership and the clinical team to monitor KPIs, budgets, production/collection reports, and expense controls.
Recruit, onboard, and train staff to ensure strong communication, consistency, and high morale.
Maintain a five-star patient experience from first contact to final treatment, ensuring the practice's reputation continues to grow.
Ensure the practice adheres to all OSHA, HIPAA, and state dental board regulations.
Partner with ownership to identify opportunities for expansion, new technology integration, and service line growth.
Qualifications
Minimum 5-10 years of progressive management experience within dental or healthcare practice operations.
Proven track record of scaling a dental office or multi-location group practice.
Strong working knowledge of Dentrix dental software required.
Deep understanding of insurance processes, treatment planning, and scheduling systems.
Exceptional leadership, communication, and business acumen.
Strong analytical skills with the ability to interpret KPIs and implement improvements.
Bachelor's degree in Business, Healthcare Management, or related field (Master's preferred).
Bilingual (English/Spanish) is a plus.
Why Join Us
At our practice, you'll find more than just a job, you'll find a place to make a lasting impact.
We are a team of passionate dental professionals who take pride in delivering outstanding patient care and supporting one another's growth.
You'll have the freedom to innovate, lead with confidence, and shape the systems that take this thriving office to its next level of success.
We offer a competitive salary, performance-based incentives/bonuses, and a supportive ownership team that values your expertise and contributions.
If you're driven by leadership, growth, and excellence, this is where you belong.
Job Types: Full-time, Part-time
Benefits:
401(k)
Dental insurance
Employee Discount program
Bonus Compensation
Percentage of production
Skills:
General Practice
Cosmetic
Bilingual
Billing
Insurance
Management Experience
Marketing
Dentrix
Spanish
Compensation:
$22-$38/hour
$22-38 hourly 2d ago
Front Office Manager - Hotel Solea
Grand Pacific Resorts 4.2
Team manager job in Carlsbad, CA
Oversee the daily operations of the Front Desk Department and Guest Service areas. Ensure that front desk and communications meet hotel standards for maximum guest satisfaction. Act as the main contact for guests and other hotel departments in all day-to-day aspects of the hotel operation.
ESSENTIAL FUNCTIONS
AVERAGE % OF TIME
25% Ensure efficient guest registration, check out and telephone service. Observe front desk agents and ensure that established procedures are completed in accordance with policy and procedure, i.e., proper public relations techniques are utilized, guests are handled both courteously and professionally, proper identification and credit are established and all posting, cash transactions, account settlements and deposits are handled correctly.
20% Observe Front Office Associates and ensure that their duties are completed in accordance with established policy and procedure, i.e., proper public relations techniques are utilized, calls are handled both courteously and professionally, calls are answered on a timely basis and the proper greetings are used, messages are handled correctly and efficiently, guest complaints and problems are handled in a courteous and professional manner, and ensure follow through.
20% Direct and train Front Office Associates. Assist in new-hire and on-going training. Direct and assist Front Office staff in organizing breaks, ensuring that all work is completed efficiently and according to schedule.
20% Arrive at workplace on time in professional attire prepared with tools and all equipment needed for service. Review current day's expected arrivals and check all VIP and special request reservations to ensure that they are pre-registered, blocked properly and other departments are notified of room assignment. Review the daily room availability and inform staff. Check status of departures on a daily basis. Relay all pertinent information to front office staff.
15% Produce department schedules in accordance with budget productivity standards and communicate the schedule to staff in a timely manner. Order supplies and any needed items while adhering to budget and ensuring staff receive all the necessary tools and supplies to work efficiently.
Other:
Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required.
Upon employment, all employees are required to fully comply with Starwood rules and regulations for the safe and effective operation of the hotel facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.
SUPPORTIVE FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:
Assist with assorted accounting tasks including Accounts Receivable, Accounts Payable, and Cash Handling/Bank Management.
Provide support to the Housekeeping Department as needed inclusive of supply orders, scheduling, and setup of daily room assignment boards.
Assist the food and beverage team with as-needed support inclusive of food running and guest relations needs.
Any additional tasks assigned by the Operations Manager or General Manager.
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities.
Must be able to speak, read, write and understand the primary language(s) used in the workplace.
Must be able to read and write to facilitate the communication process.
Requires good communication skills, both verbal and written.
Extensive knowledge of the hotel, its services and facilities.
Must have excellent customer relations skills and leadership capability.
Must be detail oriented with outstanding organizational and communication skills.
Must possess basic computational ability.
Must possess basic computer skills including proficiency in Microsoft Office Programs such as Word and Excel.
Must have excellent leadership capability and customer relations skills.
Working knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations, including, but not limited to the following statutes and their comparable state and local laws (where applicable): Title VII, ADEA, Equal Pay Act, Pregnancy Discrimination Act, FLSA, ADA, OSHA, FMLA, and NLRA.
Physical Demands
Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems.
Must be able to sit at a desk for up to 4 hours per day. Walking and standing are required the rest of the working day. Length of time of these tasks may vary from day to day and task to task.
Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.
Must be able to lift up to 15 lbs. occasionally.
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates.
Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
Requires manual dexterity to use and operate all necessary equipment.
Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed.
Qualifications
Education
High School Diploma Required
Experience
One to Three years Hotel Management Experience
preferred
Marriott brand experience
highly desired.
Licenses or Certificates
Valid and Active Drivers License**
Grooming All employees must maintain a neat, clean and well-groomed appearance per Cassara Carlsbad's standards. Attendance: Regular attendance in conformance with the standards, which may be established by Westin/Solea Carlsbad Resort & Spa from time to time, is essential to the successful performance of this position. Employees with irregular attendance / tardies will be subject to disciplinary action, up to and including termination of employment. Upon employment, all employees are required to fully comply with Westin/Solea Carlsbad Resort & Spa rules and regulations will be subject to disciplinary action, up to and including termination of employment. This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. Ownership: This job opportunity for employment is being made available by Grand Pacific Hotel Services, L.P., the owner and the employer of all associates working at Westin/Solea Carlsbad Resort & Spa. Marriott International is not the owner or operator of Westin/Solea Carlsbad Resort & Spa. Marriott International is not the direct or indirect employer or joint employer of any associates working at Westin/Solea Carlsbad Resort & Spa. Marriott International does not control, govern or regulate any aspect of recruitment or employment at Westin/Solea Carlsbad Resort & Spa. Marriott International is not responsible for any aspect of your application, candidacy, or employment at the resort, nor shall Marriott International be liable for the data collection, use and privacy practices of the Westin/Solea Carlsbad Resort & Spa's owner or operator. **Driver Guidelines
I. In order for a driver to be approved, the following criteria must be met:
Maximum of 1 moving violation in the last three years in combination with one at fault
accident.
Maximum of 2 moving violations in the last 3 years with no at fault accidents.
Maximum of 2 at fault accidents in the last 3 years with no moving violations.
No speeding over 80 miles per hour.
All drivers must be licensed for at least 3 years.
II. Any driver with any of the following in the last 3 years is unacceptable:
Conviction for an alcohol and/or drug related driving offense
Refusal to submit to a Blood Alcohol Content (BAC) Test
Failure to stop/report an accident and leaving the scene of an accident as defined by State laws
Conviction for homicide, manslaughter, or assault arising out of the use of a vehicle
Suspension, revocation, or administrative restriction of driver's license within the last three years
Conviction for reckless or careless driving
Racing
Passing a stopped school bus
Possession of a controlled substance
Making a false accident report
Three or more “Company Vehicle” physical damage claims in any twelve month period
Speeding (10+MPH over posted speed limit)
Conviction for attempting to elude a police officer.
III. As respects to Drivers under 25 years old, the following guidelines apply:
No drivers under 21 years old
Drivers between the ages of 21 and 25 will be considered so long as:
No driving of 15 passenger vans.
Clean MVR
Valid Driver's License in effect for at least 3 years.
IV. No more of 25% of drivers should be under the age of 25 or over the age of 74.
V. Violations include seat belt violations, but do not include such non‐moving violations as weight violations or improper or inadequately maintained equipment.
Any unauthorized passengers, other than company employees, are not permitted
Seat belts must be utilized when the vehicle is in motion
The use of radar detectors is forbidden in all vehicles owned or used by the company
Cargo will be secured and all doors locked while en route and while the vehicles are parked.
Driving distractions must be avoided, which includes the use of cell phones, while operating a vehicle on behalf of the company.
$50k-63k yearly est. 11d ago
Member Experience Manager
EŌS Fitness 3.9
Team manager job in Encinitas, CA
EōS Fitness is bold, upbeat, and motivating. Not only in our fitness routines, but in our work environment as well. Like our members, our employees know how to rise to a challenge and handle it head on. EōS Fitness' Core Purpose is to create loyal, lifelong fans and exercise practitioners. To achieve this purpose, our Core Values are: Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be A Team Player, and Fight Hard To Win.
Core Purpose: To create loyal, lifelong fans and exercise practitioners.
We are seeking a dynamic and highly organized Member Experience Manager to support EōS members and guests by delivering best-in-class service. This individual will be responsible for delivering exceptional customer service, addressing member concerns, resolving billing issues, and responding to member feedback. The Member Experience Manager will partner with gym department managers to train, motivate, and develop front desk staff while ensuring that our facility is clean, friendly, and well- maintained. As a key leader in our Company, you will model our core values and work closely with department managers to support the overall success of the gym.
Position Purpose: Develop a team that delivers exceptional customer experience and hits business objectives.
Core Purpose: To create loyal, lifelong fans and exercise practitioners.
Responsibilities:
Takes Initiative in identifying ways to enhance the member experience.
Serve as the first point of contact for member concerns, ensuring quick resolution of service issues, billing questions, or other concerns.
Address member complaints with professionalism, empathy, and a solution-oriented mindset to maintain positive relationships and high retention rates.
Support member retention through developing and executing strategies to engage members, including promptly handling membership concerns, resolving service issues, and offering personalized outreach to members.
Monitor trends in member satisfaction and provide actionable insights to improve retention and overall satisfaction.
Collaborate with gym department managers to review and respond to member surveys and feedback promptly, addressing any areas for improvement and celebrating successes.
Ensure members feel heard and valued, maintaining an open line of communication.
Support online reputation management by reviewing member comments on various platforms, ensuring a timely and consistent voice that reflects our values and professionalism.
Partner with the Operations Manager to support, lead, train, and coach the front desk team, providing ongoing feedback and development to maintain best in class customer service.
Partner with department managers and their teams to support facility operations, including cleanliness standards and safety protocols to provide the best-in-class member experience.
Embody the Company's core values (e.g., Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be a Team Player, Fight Hard to Win) in all daily interactions and decision- making.
Serve as a leader who inspires the team to uphold the Company's culture and deliver on our core purpose of creating loyal, lifelong fans and exercise practitioners.
Qualifications:
Proven experience in customer service or front-line leadership, preferably in the fitness, hospitality, or service industry.
Excellent communication (written and verbal), problem-solving, and interpersonal skills.
Ability to multitask and thrive in a fast-paced, customer-facing environment.
Strong organizational skills and attention to detail.
Proficiency with fitness management software, social media platforms, and Microsoft Office Suite.
Knowledge of fitness industry operations, including membership management and billing processes.
Requirements:
Must successfully pass background check.
Must Obtain a CPR certification within 30 days of employment. *
Must attend EōS Ethos and Customer Service Training within 30 days of employment. *
Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public
Ability to access and operate the Company computer system including preparing documents, entering data into computer system, read reports from a computer data base or email system
Ability to bend routinely and repetitively to lift more than 40 lbs.
California Pay Range
$19.50 - $22.87 USD
Benefits and Perks:
A highly energetic and collaborative team.
A managementteam that cares about your professional development.
Free membership for you and plus one family member.
Discounted Personal Training, and merchandise - including supplements.
Employee referral program.
Daily Pay offered - access your funds before payday.
Competitive pay plus vacation, holiday, and sick pay.*
Group Health, dental, vision, Supplemental Life, Employee Assistant Program and even Pet Insurance are offered!*
401(k) + Company matching!*
Personal education growth options with Sophia Learning.
* Based on eligibility of tenure and full-time vs. part-time employment.
EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status.
To view more information on our CCPA policy, click HERE.
EEO is The Law - click here for more information
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
EōS Fitness participates in the government eVerify program.
Please review the details of this program by clicking here
.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the Recruiting Help Line at ********************************* or by calling ************. To check on the status of your application, please visit the Greenhouse Candidate Portal at my.greenhouse.com for updates.
How much does a team manager earn in Lemon Grove, CA?
The average team manager in Lemon Grove, CA earns between $51,000 and $184,000 annually. This compares to the national average team manager range of $44,000 to $152,000.
Average team manager salary in Lemon Grove, CA
$97,000
What are the biggest employers of Team Managers in Lemon Grove, CA?
The biggest employers of Team Managers in Lemon Grove, CA are: