Team manager jobs in Madison, CT - 994 jobs

A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager. Primary Responsibility: The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates. All Store Leadership Team responsibilities include: * Leading and demonstrating company values within the store. * Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. * Conducting associate observations and associate coaching. * Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. * Linking results to behaviors and actions to drive top-line sales. * Independently managing labor hours within the store to drive top-line sales and profit. * Owning the overall appearance and presentation of brand by maintaining visual merchandising standards. * Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. * Demonstrating and leading company policy and procedures. * Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. * This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks. Click here for benefit details related to this position. Minimum Salary: $19.50 Maximum Salary: $24.50 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Passion for Victoria's Secret Brand. * Demonstrates excellent merchandising skills. * Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results. * A sense of self-awareness with an interest in seeking feedback to improve and develop. * Ability to monitor/track progress and incorporate feedback into decision-making. * Experience with influencing cross-functional partners in informal and formal settings to get things done. * Ability to work nights, weekends, and a flexible schedule. * Ability to stand for long periods and frequently bend, kneel, and lift. * Ability to use technology (headsets, mobile devices, computers). * 1 year of retail experience preferred. * Experience directing other individuals in the performance of their job duties preferred. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance. An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.

Lead with Purpose at Howley Bread Group (HBG) - Where Warmth Meets Opportunity! At HBG, we're more than just a Panera Bread bakery-café; we're a close-knit family committed to creating a positive impact. Our mission is simple yet powerful: serve others, support one another, and win together. As a Team Manager, you'll play a vital role in supporting this mission, helping to manage daily operations, lead your team, and ensure our guests have an exceptional experience. Why You'll Love This Role: * As the Team Manager, you'll work closely with your General Manager, playing a critical role in leading the team and managing the café's day-to-day operations. * Help create a welcoming, inclusive environment where guests feel valued, and team members are motivated to do their best. * Oversee various aspects of the café, from customer service and team performance to operational efficiency and product quality. * Build your leadership skills through hands-on experience, preparing you for future opportunities within the company. Key Responsibilities: * Operational Leadership: Assist your General Manager in running daily operations, ensuring the café operates smoothly and efficiently. * Team Development: Lead, coach, and develop team members, fostering a collaborative and positive work environment that encourages growth and high performance. * Customer Service Excellence: Ensure every guest receives outstanding service, stepping in to resolve issues and continuously improving the overall guest experience. * Financial Management: Support the General Manager in managing budgets and controlling costs. * Compliance & Safety: Uphold the highest standards of food safety, cleanliness, and regulatory compliance, ensuring that all team members adhere to company policies and procedures. Why Howley Bread Group? * Path To Advancement: At HBG, we're committed to promoting from within. As a Team Manager, you'll have the opportunity to develop your leadership skills and advance within the company. * Supportive Environment: We are committed to fostering a supportive environment where your leadership is valued, and your career growth is a priority. * Community: We value our communities and strive to give back in a meaningful way. * Insurance: Medical, Dental, Life, Short-Term & Long-Term disability. * Retirement Plan: After 1 year, you are eligible to participate in the company's plan, upon reaching 21 years of age. * Vacation: After 90 days of employment, you are eligible for paid vacation. What We're Looking For: * Must be at least 18 years old. * Previous experience in a supervisory or management role within the retail, hospitality, or food service industry is preferred. * Ability to pass a background check. * This role requires full-time (40) flexible hours, including nights & weekends. * While performing this job, the incumbent is regularly required to stand, sit, talk and hear in a loud environment. Ready to Lead and Grow with Us? If you're ready to step into a leadership role where your contributions truly matter, HBG is the place for you. Join us as a Team Manager and help drive success for our café while building a strong foundation for your career. Apply today and start your journey with Howley Bread Group!

Job DescriptionBenefits: 401(k) matching Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a team member with the Caleb G Carney Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Oversee the customer service team and daily operations. Develop and implement customer service policies and procedures. Handle escalated customer complaints and issues. Train and mentor customer service representatives. QUALIFICATIONS: 1+ years of experience in customer service. Leadership and organizational skills. Communication and problem-solving abilities.

At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place. : Behavioral Health Clinical Team Manager At Elara Caring, we care where you are and believe the best place for your care is where you live. We know there's no place like home, and that's why our teams continue to provide high-quality care to more than 60,000 patients each day in their preferred home setting. Wherever our patients call home and wherever they are on their health journey, we care. Each team member has a part to play in this mission. This means you have countless ways to make a difference as a Behavioral Health Clinical Team Manager. Being a part of something this great, starts by carrying out our mission every day through your true calling: developing an amazing team of compassionate and dedicated healthcare providers. To continue to be an industry pioneer delivering unparalleled care, we need a Behavioral Health Clinical Team Manager with commitment and compassion. Are you one of them? If so, apply today! Why Join the Elara Caring mission? Work autonomy and flexible schedules 1:1 patient care Supportive and collaborative environment Competitive compensation package Tuition reimbursement for full-time staff and continuing education opportunities for all employees Comprehensive insurance plans for medical, dental, and vision benefits 401(K) with employer match Paid time off, paid holidays, family and pet bereavement Pet insurance As a Behavioral Health Clinical Team Manager, you'll contribute to our success in the following ways: Plans, directs, and participates in delivery of home health services to provide diagnosis-specific patient care, including coordination of services with providers, vendors, or facilities. Provides oversight of all patient care services and personnel. Oversight includes making patient and personnel assignments, coordinating patient care, coordinating referrals, assuring patient needs are continually assessed, and assuring the development, implementation, and updates to the individualized patient plan of care. Plans, directs, and participates in delivery of home health services to provide diagnosis-specific patient care, including coordination of services with providers, vendors, or facilities. Ensures the timely start of patient care within recommended regulatory guidelines. Processes and coordinates physician orders, staff assignments, and communications between direct care team members, the patient and their family, the following physician and primary care physician (as appropriate). Reviews and approves plan of care and evaluates proposed changes to the plan of care for clinical appropriateness. Integrates orders from all relevant physicians involved into the plan of care and ensures the orders are approved by the responsible physician. What is Required? Associates Degree in Nursing related field is required. 2+ years home care experience as a Registered Nurse in Home Health or Behavioral Health 1+ year supervisory experience Current state license as a Registered Nurse Proficiency with enterprise applications such as Workday and HomeCare HomeBase Proficiency with MS Office Suite (Word, Excel, Outlook) You will report to the Branch Director. We value the unique skills of veterans and military spouses. We encourage applications from military veterans and their families. Elara Caring provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age (40 and older), national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Elara Caring participates in E-Verify and we will provide the Federal Government with your Form I-9 information to confirm that you are authorized to work in the United States. Employers like Elara Caring can only use E-Verify once you have accepted the job offer and completed the Form I-9. At Elara Caring, pay and compensation are determined by a variety of factors, including education, job-related knowledge, skills, training, and experience. Our compensation structure reflects the cost of labor across different U.S. geographic markets, and may vary based on location. This is not a comprehensive list of all job responsibilities and requirements; upon request, a job description can be provided. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by reaching out to ********************.

Liquid Personnel is seeking an experienced Team Manager for its client's Occupational Therapy Reablement Service team in Enfield. Our client is looking for a skilled Occupational Therapy Team Manager to lead a busy, therapy-led in-house reablement service. This is a fantastic opportunity to step into a leadership role within a high-impact team that supports residents following hospital discharge and within the community. What will your responsibilities be? You'll work closely with the CQC Registered Manager and OT Assistant Team Manager to deliver a service focused on helping residents regain independence. Your responsibilities will include: Supervising OT staff and overseeing therapy-led interventions Triaging referrals and managing service flow Ensuring outcomes are person-centred and goal-driven Maximising in-house care capacity through effective coordination Qualifications & Experience: HCPC-registered Occupational Therapist Strong leadership and supervision experience Background in reablement or hospital discharge services Excellent organisational and communication skills Why Liquid Personnel? Free DBS and compliance service Twice weekly payroll and ‘Faster Pay' service, getting you paid more quickly Access to exclusive roles that aren't available from other agencies Free access to Liquid's exclusive social work training and CPD portal Your own dedicated consultant with extensive social work knowledge Access to a wide selection of social work positions across the UK “Refer a Friend” bonus - get £500 for each social worker you refer who we successfully place* “Find your own job” bonus - get £250 for bringing your own position to us * Liquid Personnel is an equal opportunities employer. Liquid Personnel Ltd is acting as an Employment Business in relation to this vacancy. * Terms and conditions apply to our bonus schemes. Reasonable Adjustments: If you consider yourself to have a disability or require any reasonable adjustment during the recruitment process or within the workplace, please highlight this at the earliest opportunity by contacting our team. With this information, we will provide appropriate support to you throughout the process and into your work placement. We are unable to support or accept applications from candidates who are residents within the Red or Amber list of the Code of practice for the international recruitment of health and social care personnel in England, based on the World Health Organisation (WHO) Workforce Support and Safeguard List. BH - 193758 GH - 32933

At Serendipity Labs we have prided ourselves on creating a business that is an extension of the corporate workplace. Trusted by some of the largest and smallest companies around, we provide flexible workplace solutions and have created a national network of safe, comfortable, well designed, and professional work environments for businesses of all types and sizes to call their own. We do all of this by blending really great places to work with 5-star service delivered by a well-trained, experienced and people focused team. It is workplace as a service. As we expand our network of locations, we are looking for the next best talent to join our team. This is a fast-moving industry that requires passionate, engaging, high energy individuals that stand out in a crowd and that our members will enjoy interacting with every day. This is the perfect role for anyone aspiring to or have run their own business unit and those who can combine a love for hospitality and managing a team with the challenge of achieving revenue and business goals. Your Future Role: Experience Coordinator Do you enjoy creating lasting impressions and building long-term professional relationships? Do you have an engaging personality and love for hospitality? Are you fulfilled by the opportunity to contribute to someone's day in small, but profound ways? All of this will help you deliver an exceptionally high standard of personal customer service to our members and guests each day as an Experience Coordinator! You are the team member that our members see every day, and the backbone of our daily operations. Seamless event execution, professional appearance and friendly, courteous demeanor are all essential ingredients in being successful in this role, as is the ability to think ahead and anticipate people's needs. You love people and people love you. All this can be accomplished by: * Providing a warm and professional welcome to visitors and users of the lab at reception. * Effectively handling phone and in person requests for assistance. * A keen attention to detail to anticipate Member needs. * Opening and closing the lab location so that its ready for business and meeting our brand standards. * Properly stocking and maintaining the appearance of the lab including reception, meeting rooms, Café, Member and common areas. * Light cleaning duties with strong attention to detail to ensure the Lab is always up to brand standard for our Members. * Assisting in delivering Meeting & Events booked into the lab including set-up, catering, and clean-up. * Creating a community through contributions to member events and fostering ways to engage members and the local community. * Generating interest in the lab by assisting with certain local marketing activities. * Knowing the Lab's Members to ensure the best possible handling of requests, visitors, and service requirements. * Updating, charging, and maintaining accurate member information in billing software. * Being knowledgeable of all other lab locations, our products and services, and acting as a brand champion. * Serving as backup to other similar positions at other Serendipity Lab locations nearby (if applicable) Requirements: * Reasoning, remembering, mathematics, appropriate language (written and verbal) ability. * Support and interact with members, visitors and lab staff * Hearing - Ability to receive detailed information through oral and telephone communication. * Talking - Clearly expresses ideas by means of spoken word. * Ability to sit, stand, type and view a computer screen for extended periods of time (covers repetitive motions and vision) * Ability to perform low impact physical tasks, such as use of stairs, stooping, walking, pushing, pulling, and lifting. Regular usage of stairs if required at the location. Perks and Benefits: * Competitive hourly rate * Paid sick leave * Potential bonus up to $500 per quarter * 50% Paid Short-Term and Long-Term Disability * 401K -through TriNet & Empower Retirement Services * Employee Assistance Program (EAP) * Commuter Benefits * Staff Discounts via TriNet Marketplace on hotel rates, car rentals and more * Generous Paid Time Off, Sick Time and company paid holidays * Educational Assistance Program - Serendipity Labs encourages career advancement and provides resources for our employees looking to further their education in the form of tuition reimbursement. * Employee Referral Program Essential Knowledge, Skills, and Abilities: * Demonstrate a positive, pleasant, and professional demeanor with exceptional customer service skills * Experience in delivering a high level of hospitality and handling customer service request * Strong organizational and communication skills, ability to prioritize workload and work efficiently with minimal supervision * A high attention to detail and being keen to deliver great experiences * Being a self starter but being open and willing to take direction * Knowledge of Microsoft Office suite, including Word, Excel and Outlook * Planning, managing, and executing events or meetings * High School Diploma or equivalent * Minimum 1 year experience in a hospitality position Employment is contingent upon successful completion of all applicable pre-employment screenings, conducted in compliance with local, state, and federal laws.

We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where customer loyalty, brand reputation, and operational excellence converge. In this role, you will serve as the primary CX partner to cross-functional leaders in Customer Operations, Product, Technology, and Customer Care, with a mandate to build a best-in-class, customer-centric experience across all our locations. This role is a **high-impact, high-visibility individual contributor role** . You will operate at a strategic level, often interfacing with VP- and Director-level leaders, while also engaging directly with frontline leadership to identify experience gaps and drive actionable improvements. The role will also focus on foresight-anticipating customer needs, shaping future-state experiences, and influencing how we measure success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate leaders, high-visibility stakeholders, and a team committed to defining what great looks like-for our customers, our employees, and our brands. The starting salary for this role is $100K, commensurate with experience. **What You'll Do:** + Lead initiatives to create best-in-class experiences across high-volume, high-friction customer touchpoints + Own the end-to-end customer experience strategy for the Customer Operations domain, including communication, service recovery, rental pickup and drop off experiences + Partner with Insights & Analytics to shape CX narratives and drive data-informed decisions + Identify and prioritize CX breakdowns through VOC, operational data, and field feedback + Act as the first point of contact for field leaders on CX-related challenges and opportunities + Design, test, and iterate on new customer experience concepts in collaboration with Ops and Product + Present in ongoing and ad hoc cross-functional forums (e.g., weekly business reviews), often with VP-level stakeholders + Support the evolution of CX measurement strategies-including journey-level insights and forward-looking KPIs + Contribute to frontline enablement-whether through messaging, process design, or behavioral reinforcement **What We're Looking For:** + Bachelor's degree required. Degrees in Business, Hospitality, Industrial Engineering, or a related field preferred + 5-8 years of experience in Customer Experience or a related role with a strong operational lens and direct partnership with frontline leadership teams + Background in travel, hospitality, or other service-intensive industries where in-person experiences are core to the customer journey + Demonstrated success driving change across a matrixed organization, particularly in cross-functional or field support roles + Analytical and data-informed; comfortable using data to shape CX narratives and partnering with Insights & Analytics to inform priorities and gain stakeholder buy-in + High emotional intelligence and strong communication skills. Comfortable presenting to executives and connecting with frontline operators alike + Systems thinker with the ability to balance customer empathy with business impact + Curious, adaptable, and proactive. Constantly seeking to improve how things work for the customer and the business **What You'll Get:** + 40% off any standard Hertz Rental + Paid Time Off + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching. + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran

Job DescriptionWho We Are: At Diamond Braces, we believe in improving lives through healthier smiles. Our mission is to provide orthodontic care that is affordable, accessible, and delivered with amazing customer service-the 'AAA Experience.' We're committed to making every smile count, and we live by our “No Smile Left Behind” philosophy. At Diamond Braces, your career growth is our priority. We provide continuous opportunities to learn, advance, and take on new challenges. As part of our team, you'll have a clear path to success, with the support and resources you need to reach your professional goals while making a meaningful impact on our clients' lives. Dental Office Manager Are you a natural leader with a passion for organization and patient care? We're looking for a proactive, friendly, and detail-driven Dental Office Manager to lead our office and keep our practice running smoothly. If you thrive in a fast-paced environment, love working with people, and have experience in dental administration-this is your opportunity to make a real impact. Help us deliver outstanding smiles while building a positive and efficient office culture! Essential Functions: Team Management: Lead and manage the office team, ensuring smooth operations and fostering a positive work environment. Provide guidance, support, and motivation to team members. Training and Development: Oversee the training and development of staff, ensuring they have the skills and knowledge necessary to perform their roles effectively. Recruiting: Participate in the recruitment process, from interviewing potential candidates to making hiring decisions, ensuring the office is staffed with qualified and motivated individuals. Compliance and Regulations: Ensure the office complies with all relevant laws, regulations, and company policies, maintaining a high standard of practice. Patient Relations: Manage patient relations, addressing concerns and ensuring a high level of customer service is provided at all times. Financial Management: Oversee office budgets, billing, and financial reporting, ensuring financial goals are met. Inventory and Supplies: Manage the inventory of office and dental supplies, ensuring the office is fully stocked and operational at all times. Scheduling and Workflow Management: Optimize office scheduling and workflow to ensure maximum efficiency and patient satisfaction. Maintain Accurate Records: Ensure all patient and office records are maintained accurately and securely, in compliance with legal and regulatory requirements. Stay Flexible: Be ready to handle additional tasks as required, adapting to the dynamic needs of the practice. Qualifications: Experience in office management, preferably in a dental setting. Strong leadership and team management skills. Excellent communication and interpersonal abilities. Proficiency in office management software and technology. Understanding of compliance and regulatory requirements in a healthcare setting. Commitment to continuous learning and professional development. Benefits: Highly competitive compensation. Health, dental, and vision insurance. 401(k) retirement plan with company match. Paid time off and holidays. Performance-based bonus opportunities. Discounted orthodontic care for you and your family. Loan assistance for dental assistant school and continued education (CE). A fun, inclusive, and supportive culture where your career can thrive. Job Type: Full-time Compensation: Salary range starting at $62,000; final offer will be determined by experience and qualifications. Job Location: In-person; local travel between offices may be required. Work Hours: Monday-Thursday (8:30 am - 6 pm or 9:30 am - 7 pm), Friday (8:30 am - 5 pm), Saturday (8:30 am - 4 pm)

Dental Office Manager “Open Up” to A Whole New Dental Experience Imagine working in a place which delivers best in class patient care and focuses on putting every patient first, every visit. Our guiding principle is empathy, and we want you to join us on our mission to transform the dental experience. Our practice partners with North American Dental Group which provides us with the necessary support in order to fulfill our purpose of ensuring excellent patient care. Wondering how this shapes your job experience? We use our individuality and dental expertise to practice group dentistry and ensure that every patient leaves our office feeling satisfied. Do you have the drive and passion to help others improve their oral health in the way that we do? Come join our team- help us pioneer a new culture of dentistry. Smiling from Open to Close Hours of Operation Monday- Friday Responsibilities Skills Required to Make a Great “Impression” on Our Team Motivated and proficient at problem-solving so that office revenue goals are met by managing tasks such as scheduling, staff productivity, and expenses Exhibit flexibility and adaptability to form great relationships with our team Be a leader, guiding our team to success in a fast-paced and energetic work atmosphere Supervise and communicate proficiently to ensure efficiency within practice while also maintaining our values and good morale, showing our patients who we truly are Strong dedication to accurately completing administrative functions such as financial review, compliance standards, and end of the day reporting Qualifications So How Can You “Fill” This Role? Bachelor's degree in a related field OR 4 years of related experience Servant Leadership: Partnership and collaboration with team and Providers Recruit and develop team Manage schedule to optimize production Prior clinical experience with implants preferred 3-5 years' prior management experience “Brace” Yourself… It only Gets Better Competitive paid time off for full-time and part-time team members which increases as you grow in your career with us Comprehensive benefits package, including 401k Constant opportunities for career growth and continuing education An exciting atmosphere that allows for freedom and individuality - enabling our team to always strive to do the best for our patients Ready to Come “Bond” With Our Team? Our team is ready to welcome the perfect candidate with arms (and mouths) wide open! We're constantly growing and want you to join our practice. Stop searching for jobs- apply today and start your career. If you are professional and organized yet outgoing, adaptable, and energetic, you'll fit right in. Our team is full of individuals with different skills and personalities, but each is willing to go the extra mile for our patients while communicating well with our team. Relatable? Then there's a spot for you at our practice. We're excited to hear from you! Equal Opportunity Employer We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law. #NADG2 We can recommend jobs specifically for you! Click here to get started.

For more than 50 years, Cannondale has been a leading innovator in the cycling world. As more riders of all ages and abilities get on the roads, trails, and streets than ever before, we're here to do the best work of our lives to push the greatest human-powered machine into the future each and every day. We're committed to building a diverse and inclusive workforce where every teammate can succeed as we inspire riders everywhere. Fueled by a free-thinking, always-game, got-your-back mentality, we ditched the rulebook and set forward on a path to make iconic bikes that simply work better. We look forward to the ride with you. As our Customer Experience (CX) Manager, Tech, you'll manage the CX Expert, Tech team, which provides advanced technical support and warranty expertise to our dealers and riders. You'll own team performance and keep operations running at their best. As a part of our Sales Operations team, your focus is simple: manage the team, drive operational excellence, and position Cannondale as a leader in customer support. You'll handle warranty escalations, improve processes, and work closely with Product and Engineering to solve quality issues. For those who live and breathe bike tech, this role offers the opportunity to make a real impact on riders, how they interact with our innovative products, and the team behind them. Note: This is not a remote position. This role is based at the Cannondale US HQ in Wilton, Connecticut. How You'll Make an Impact: Manage performance, employee relations, and career development for our CX Expert, Tech team with the aim of providing best-in-class product and customer support Oversee hiring, disciplinary actions, and staffing decisions for both teams Accountable for our Factory Tech Room (FTR) operations, ensuring timely parts ordering, issue tracking, and turnaround goals are met Escalate warranty issues to Product Management and produce reports for Global QC meetings Provide supplemental support for phone inquiries, claim resolution, and FTR Tech coverage as needed Respond to dealer warranty and technical questions via phone and email Maintain up-to-date technical expertise on bicycle components and systems and act as technical resource for the broader NA Commercial team Foster a positive working environment and effective teamwork for a remote and hybrid team What You Bring to the Table: High school diploma or equivalent with 2-4 years of experience in a customer service environment Experience managing a team and direct reports Strong technical understanding of bicycle systems Excellent record-keeping skills and attention to detail Proficient in Microsoft Word, Excel, and Outlook, with ability to learn other software Demonstrated problem-solving and decision-making skills Strong verbal, written, computer, and interpersonal skills Passion for bicycles and cycling Ability to adapt to change and evolving scenarios Maintain professional composure when working with external customers What we offer: Comprehensive Medical/Prescription/Dental/Vision plans Hybrid work environment Generous Paid Time Off Programs Life & Disability Insurance FSA/HSA/Dependent Care FSA 401k and company match Commuter Incentive Program Volunteer Time Off Voluntary benefits (critical illness, accident, and hospital indemnity insurances) Great discounts on company products Employee Wellness Program EAP benefit Parental Leave program Access to group home and auto insurance A mix of casual yet professional culture Want a closer look into what it's like to Come Ride With Us? Explore more of Cannondale on Instagram and LinkedIn. About the organization As a proud member of the Pon Holdings family, Cannondale benefits from the strong foundation and extensive network of one of the Netherlands' largest family-owned businesses, as well as the largest bike portfolio in the world: Pon.Bike, including brands like Gazelle, Santa Cruz, Cervélo, Kalkhoff, Focus, Urban Arrow, Veloretti and Swapfiets. Being a part of Cannondale means being part of a dynamic and forward-thinking organization backed by the strength and stability of Pon Holdings. Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Cannondale we value a diverse, inclusive, and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, regardless of your gender or race, we encourage you to apply anyway. You may be just the right candidate for this or other roles. Our DEI Mission Statement: At Cannondale, we are on a mission to inspire cycling for all. Whoever you were, are, or will be, you can find yourself here. Our diverse line-up of bikes reflects diverse voices, diverse communities, and diverse aspirations. We know the only way to foster that diversity is to foster inclusion in our perspectives. We are committed to not only seeking unique voices, but also cultivating, embracing, and channeling those of every member of the Cannondale community. We understand that doing so makes both our company and our products better. It's why we want you to Come Ride With Us - because bikes belong to us all. We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, national origin, ancestry, alienage or citizenship status, age, sex, sexual orientation, gender, gender identity, gender expression, marital status, disability, military service and veteran status, pregnancy, childbirth, and related medical conditions, or any other characteristic protected by applicable federal, state or local laws. For additional information, please click here. We will endeavor to make a reasonable accommodation for the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to apply for a role with or participate in the hiring process with the Company, please let us know. To learn more about our privacy policy, please click here: Privacy Policy | Cannondale (English) An applicant's personal information will be shared in accordance with our privacy policy; by applying for a position, you are accepting the terms of our policy.

The Loan Operations Team Lead is responsible for guiding and assisting the team and will monitor and generate all written communication timely and accurately for operations loan portfolios. This position will be responsible for error resolutions and process changes/updates to reduce ongoing inaccuracies. The Loan Operations Team Lead supports management as an escalation point and acts as the point person for initial internal department questions regarding the processing of all loan functions. This position will support training of all functions including, but not limited to, reports and MSP data processing. Essential Duties and Responsibilities Updates and reviews the MSP system with all new data input on the portfolio. Ensures appropriate correspondence is sent to borrowers in compliance with applicable law and agency guidelines. Review upcoming changes to ensure data is accurate and consumer disclosures are sent in a timely manner. Supports other members of the team on training and awareness. Performs system maintenance and ensures proper documentation for all adjustments made for critical loan data. Ensures appropriate correspondence is sent to borrowers in compliance with applicable law and agency guidelines. Provides support to newer members of the team to ensure the department is following process uniformly. Completes all data requirements within MSP on any and all acquired loan population that will need specific MSP data requirements. Ensures appropriate correspondence is sent to borrowers in compliance with applicable law and agency guidelines and provides support to other member of the team on training and awareness of these loan requirements. Assists, trains, and guides the team in their role and responsibilities as it pertains to the directives given to them pertaining to loan assignments. Serves as the go to for others on the team. Maintains, updates and produces reports for all loan functions to help support the team and identify data discrepancies within current loan portfolio and incoming loan populations. Performs miscellaneous duties as assigned. Position Requirements Education High school diploma or equivalent required Associated Degree Preferred Experience Minimum three years loan servicing experience required. Full understanding of reports, and loan documents preferred. Understanding of FHA, VA, USDA Government loan products preferred. Functional/Technical Skills Effective verbal and written communication skills with ability to instruct members of team. Some reporting experience and data analytics Experience using Microsoft Office Intermediate Microsoft Excel skills Displays strong organizational skills and manages time effectively. Ability to multi-task and deal with competing priorities Ability to meet deadlines. Ability to adapt to a changing environment. Ability to understand and utilize investor guidelines. Environmental/Physical Demands Work is typically performed in a standard office environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sustain predictable work attendance, communicate with others, frequently required to stand, walk, sit, and use arms, hands and fingers to reach, handle or touch. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. Pursuant to the Americans with Disabilities Act, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of an employee. The Company reserves the right to amend or modify this document at any time and without notice.

Requirements QUALIFICATIONS Education Bachelor's degree in administration, social work, nursing, public health, psychology, counseling or gerontology or related field required. Experience A Bachelor's degree in nursing, health, social work, gerontology or a related field may be substituted for one year of experience. Must have a minimum of two years experience in health care or human services (including but not limited to community, hospital, institution or behavioral health). Work experience with elders or disabled population preferred. Bachelor's degree in fields related to care management preferred (social work, counseling, nursing, mental health, psychology, gerontology, sociology, RN (licensed in the State of CT), rehabilitation, public health, or human services) Experience in conducting comprehensive, systematic, person -centered assessments in community settings, homes, hospitals and nursing homes Strong advocacy and communication skills Knowledge of chronic illnesses such as Alzheimer's, Substance Abuse, Mental Illness Strong understanding of the philosophy and importance of person centeredness, self direction/self determination and independent living Knowledgeable of financial aspects such as Medicaid, Medicare, managed Medicare, pooled trusts, recoupment, cost share and applied income. Experience in building rapport and relationships with individuals, families and community resources Understands and practices risk assessment and risk mitigation Experienced with interviewing, observation and analysis Other On occasion may need to work non-traditional/flexible hours, including evenings and weekends. May travel throughout the state. Reliable transportation, valid driver's license and current automobile insurance. CCCI Job Code:6181 Physical Requirements Physical Activity Approximate Percentage of Time Spent in this Activity Bending 5% Climbing (e.g. stairs) 5% Keyboarding 60% Kneeling 5% Lifting (indicate maximum weight to be lifted) 30 lbs. (small office equipment, files, etc.) Reaching 5% Sitting 55% Standing 20% Using Telephone 60% Walking 20% Work Environment (a brief description) Work is performed in various environments including office, client homes, hospitals, nursing homes and other locations. Employees can be exposed to adverse driving conditions and the varying conditions associated with a wide range of home situations. The physical requirements and description of the work environment are representative of what an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Salary Description $50,000

Job DescriptionSalary: Based on Experience Join Our Team as an AssistantCustomer ServiceSupervisorat The Aero ALL-GAS Company! Department:Customer Service Reports To:General Manager and Sales Director Employment Type:Full-Time Company:The Aero ALL-GAS Company Welcome to ALL-GAS! At ALL-GAS, were passionate about providing top-notch industrial gases and welding supplies right here in Hartford, CT. Our team is like a family, and were excited to invite a friendly, organized, and enthusiastic AssistantCustomer ServiceSupervisor to join us on this journey! Position Summary We areseekinga motivated and detail-oriented AssistantCustomer ServiceSupervisorto support daily customer service operations and help lead a high-performing team. This roleassistsmanagementin overseeing staff, improving processes, and ensuring exceptional customer experiences. The ideal candidate is a strong communicator, problem solver, and team leader with a customer-first mindset. Key Responsibilities Supportmanagementin supervising and mentoring customer service staff Assistwith scheduling, training, and performance coaching Handle escalated customer inquiries and resolve issues promptly and professionally Monitor service quality, response times, and customer satisfaction metrics Help implement and enforce company policies and procedures Collaborate with other departments to ensure seamless customer experiences Assistwith reporting, documentation, and process improvements Who Were Looking For Wed love to meet someone whos excited to jump in and make a difference! Heres what were hoping you bring: Qualifications Required - High School Diploma or GED 2+ years of experience in customer service, with at least 1 year in a supervisory or lead role preferred Strong leadership and interpersonal skills Excellent written and verbal communication abilities Proven ability to handledifficult situationscalmly and effectively Proficiencywith customer service software, CRM systems, and Microsoft Office Highly organized with strong attention to detail Preferred Skills Experience in training and onboarding staff Ability to analyze customer feedback and service metrics Conflict resolution and problem-solving skills Adaptability in a fast-paced environment Why Youll Love Working With Us A competitive salary that reflects your skills and experience. Great benefits, including health, dental, and vision insurance. A 401(k) plan with company matching to help you plan for the future. Generous paid time off and holidays to recharge. Plenty of opportunities to grow and learn with us! Ready to Join Us? Click "Apply for This Job" ALL-GAS Company is proud to be an equal opportunity employer. We value diversity and are committed to creating a welcoming, inclusive workplace for everyone.

Dodge Construction Network (Dodge) is looking for a Customer Engagement Manager. This role is a key member of our Go-To-Market organization, focused on supporting and empowering our SMB customer base-serving primarily subcontractors, general contractors, architects and engineers. In this role, you will help customers successfully engage with and realize value from their partnership with Dodge by providing proactive outreach, practical guidance, and best-practice recommendations. By leveraging data, insights, and customer conversations, you will help improve adoption within our product suite and build long-term, successful partnerships to drive retention. This is a full-time position and reports directly to the Manager, Customer Success. **_Preferred Location_** This is a remote, home-office role and candidates can be located anywhere in the continental United States. **_Travel Requirements_** Travel is less than 10% of the time and may be occasionally required for GTM or team meetings. **_Essential Functions_** + Responsible for building and maintaining strong relationships with new and existing clients to understand their needs, provide support, uncover risk and growth opportunities and ensure customer satisfaction + Execute successful customer engagement program through customer journey with intentional outbound touchpoints using customer health indicators and other support tools + Provide training and support to clients on using products or services effectively. This could include product demonstrations, training sessions and or assistance in creating and updating their profile or saved searches + Attain all KPIs designed to improve account retention, including contact rate, churn, and renewal and retention ratios + Follow SOPs for all account interactions within standard CRM systems and other tools **_Key Metrics for Success_** + **First-Year Retention Rate:** Percentage of clients retained through their first renewal date + **Renewal Rate:** Percentage of clients renewing beyond their first year + **Engagement Metrics:** Client usage rates and engagement with key platform features during the first year **_Education Requirement_** Bachelor's degree and/or combination of equivalent work experience preferred. **_Required Experience, Knowledge and Skills_** + 2+ years of experience in sales, account management, or customer support for SaaS-based software + Proficiency in Microsoft Office (Word, Excel, PowerPoint) + Ability to quickly learn and apply SaaS products + Basic knowledge of the construction industry, or the ability to learn it quickly + Strong personal integrity and accountability for outcomes + Excellent written and verbal communication skills + Strong relationship-building and customer-focused approach + Ability to coach customers on best practices and identify pain points and solutions + Empathetic mindset with a focus on supporting small business growth and customer success **_Preferred Experience, Knowledge, and Skills_** + Experience working in a SaaS environment + Experience with CRM or order management systems + Bilingual (English/Spanish) preferred **_About Dodge Construction Network_** Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement. Dodge is the catalyst for modern construction. **_Salary Disclosure_** _Base Salary range: $50,000-$60,000 + monthly variable_ This represents the expected salary range for this job requisition. Final offers may vary from the amount listed based on factors including geography, candidate experience and expertise, and other job-related factors. Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus. **_For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the future require sponsorship for employment visa status._** **_A background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances._** **_Reasonable Accommodation_** **_Dodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email_** **_***************************_** **_._** **_Equal Employment Opportunity Statement_** **_Dodge Construction Network is an Equal Opportunity Employer. We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law._** \#LI-Remote \#LI-SB1 \#DE-Remote \#DE-2026-23

Store - HART-NEW BRITAIN, CTDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs Plan and lead the execution of class and in-store events in accordance with Company programs Lead the omnichannel processes Manage and execute shrink and safety programs Assist with cash reconciliation and bank deposits Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed Assist with the onboarding of new Team Members Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development Serve as Manager on Duty (MOD) Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others Acknowledge customers, help locate the product and provide solutions Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget Manage and execute the shrink and safety programs Cross train in Custom Framing selling and production In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires: Retail management experience preferred Physical Requirements Work Environment Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching, and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Total Base Pay Range for this Position: $17.75 - $23.10 At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com. Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster

Belimo is the global market leader in the development, production, and marketing of field devices for the energy-efficient control of heating, ventilation and air conditioning systems. Damper actuators, control valves, sensors, meters, and gas monitors make up the company's core business. Founded in 1975, Belimo employs approximately 2,400 people in over 80 countries and is listed on the Swiss Exchange (SIX) since 1995. JOB SUMMARY The Team Leader, Product Management is responsible for the long-term competitive strategy for a product group. The Team Leader, Product Management role is to lead a sub-team within Product Management to manage, analyze and grow a product group ensuring business goals are achieved. COMPANY'S MISSION AND VALUES The objectives of this position are fully integrated to the objectives of the Company's Mission and Values. It is the responsibility of all employees to perform their duties in accordance with Company Policy.REPORTING STRUCTURE The Team Leader, Product Management reports to a Manager, Product Management and bears full responsibility for agreed upon goals and objectives. JOB RESPONSIBILITIES Lead, coach and mentor Product Managers and Product Specialists to further develop market, product, and application knowledge and ensure departmental objectives and goals are reached. Develop a strategic, long-term competitive strategy for their product group. Create and present a clear and concise product group strategy to executive management. Identify new product opportunities, recommend product changes and enhancements, and participate in product elimination decisions. Lead new product development ideas/concepts into realization, define product positioning, provide core content for marketing materials, and utilize market/application expertise. Maintain an excellent perception of products in the marketplace (quality, innovation, and price). Ensure application excellence of all Belimo products. Conduct training to support and motivate the Belimo Sales organization. Drive cross functional collaboration between Sales, Manufacturing, Research and Development by leading projects and ensuring a cohesive effort to reach company goals and objectives. Review and analyze marketing information including competitive benchmarks, trends, opportunities, and customer expectations. Make recommendations on the findings. Work closely with Marketing to implement promotional strategies and achieve targeted results. Conduct annual review of direct reports in accordance with HR standards and guidelines. REQUIREMENTS Bachelor's degree in Engineering or applicable technical field, or an equivalent combination of education and technical/professional experience. Five years of Product Management experience in the HVAC or other related industry. Demonstrated ability to create and present a clear, concise product strategy to executive management. Demonstrated expertise with a product, market, or application in their respective field. Established ability to lead and organize cross-functional meetings, committees, and people in a professional manner. Proven critical/strategic thinking and decision-making skills. Demonstrated initiative, persuasiveness, and creative problem-solving skills. Excellent verbal and written communication, presentation, organization, and time-management skills. Proficient use of word processing, Excel, PowerPoint, and e-mail software. Travel requirements of position are approximately 20%. The base pay for this position ranges from $110,000 - $125,000 annually with a target performance bonus of 15% of an employee's annual base salary. Belimo is committed to paying all employees in a fair, equitable and transparent manner. Compensation is based on several factors including geographic location and may vary depending on job-related knowledge, skills, education and experience. Belimo is a total compensation company which includes a comprehensive benefits package including a full range of medical, financial, and other competitive benefits. Belimo is proud to be an equal opportunity employer. #WeAreBelimo This position is not eligible for visa sponsorship such as H1B, TN, E-3, STEM OPT.

DeVivo Companies currently has an opening for a Field Support Manager at our New Britain, CT location. The Field Support Manager strengthens fixed operations across the company by providing hands-on administrative support, knowledge transfer, and execution assistance wherever it is needed. This role helps ensure that service, parts, and related operational teams have the tools, understanding, and processes required to operate effectively and consistently. DeVivo Companies delivers comprehensive transportation, fleet, and equipment solutions through four integrated divisions serving the Northeast for over a century. Our capabilities span fleet maintenance and repair, school and commercial bus sales and service, truck and trailer equipment including towing, refrigerated transport, yard trucks, and specialty vehicle builds as well as a full Parts & Tools operation supporting daily maintenance needs. With twelve locations, OEM partnerships, factory-trained technicians, and extensive parts inventories, we provide complete lifecycle support for the vehicles and equipment that keep businesses, municipalities, and schools moving. At DeVivo, long-term customer success drives everything we do. Learn more about us at ************************ Why You Will Love Working Here: Medical & dental insurance Life insurance 401k plan with match Flexible spending account Paid time off Uniform & boot program Promotion opportunities we promote from within Estimated compensation of $85,000-105,000/year Primary Responsibilities: Fixed Operations Support Provide on-site and remote administrative support to service, parts, and related fixed operations teams Assist departments with workflow organization, documentation, and follow-through Help teams align with established processes and expectations Operational Coverage & Continuity Step in to provide temporary support or coverage when key fixed operations personnel are out or positions are open Help maintain continuity of administrative workflows and day-to-day operations during transitions or staffing gaps Training & Knowledge Sharing Train team members on systems, processes, and administrative practices Support onboarding and cross-training by reinforcing standard workflows and tools Learn effective practices from high-performing teams and help share them across the organization Cross-Location Coordination Act as a link between locations to promote consistency in fixed operations practices Facilitate communication between locations to help share information Continuous Improvement Support Identify recurring administrative or process challenges impacting fixed operations Share observations and recommendations with operations leadership Support implementation of process improvements, updates, or changes Position Requirements: High school diploma or equivalent 3+ years of experience in service, parts, or fixed operations administration Strong understanding of fixed operations workflows and administrative processes Ability to build rapport and work effectively with technicians and operations staff Preferred Experience: Experience working with the Excede (Procede) Dealer Management System Experience supporting multiple locations or departments Jobiak Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status and any other protected classes.

Core Responsibilities: • Support Manager with overseeing the daily operations of guest service and player rewards staff during assigned shifts. • Ensure staff compliance with all regulatory guidelines, submissions, policies, and procedures. • Provide leadership, guidance, and support to Guest Service and Player Rewards Representatives. • Monitor staffing and scheduling needs to maintain efficient coverage. • Implement promotions, giveaways, and special events as directed by the Sr. Director of Marketing. • Investigate and resolve guest complaints and issues in a timely manner; report outcomes to upper management. • Maintain confidentiality of guest interactions and records. • Assist in training, coaching, and evaluating staff; provide feedback and corrective action as needed. • Support team performance in alignment with organizational goals and vision. • Perform other duties as assigned by management.

Job Description Core Responsibilities: • Support Manager with overseeing the daily operations of guest service and player rewards staff during assigned shifts. • Ensure staff compliance with all regulatory guidelines, submissions, policies, and procedures. • Provide leadership, guidance, and support to Guest Service and Player Rewards Representatives. • Monitor staffing and scheduling needs to maintain efficient coverage. • Implement promotions, giveaways, and special events as directed by the Sr. Director of Marketing. • Investigate and resolve guest complaints and issues in a timely manner; report outcomes to upper management. • Maintain confidentiality of guest interactions and records. • Assist in training, coaching, and evaluating staff; provide feedback and corrective action as needed. • Support team performance in alignment with organizational goals and vision. • Perform other duties as assigned by management.