Team manager jobs in North Salt Lake, UT - 734 jobs

Create an outstanding customer experience through exceptional service and direct and supervise all functions, duties, and activities of the front-end. Establish and maintain a safe and clean environment that encourages our customers to return. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Based in Salt Lake City, Utah, Smith's Food and Drug merged with The Kroger Company in 1998. Today, we're proudly serving Smith's customers in over 140 stores throughout Utah, Nevada, New Mexico, Arizona, Montana, Idaho and Wyoming. As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all. Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited. Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Smith's family! What you'll receive from us: The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to: A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans. Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service. Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco. Valuable associate discounts on purchases, including food, travel, technology and so much more. Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program. Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways. For more information about benefits and eligibility, please visit our Benefits Page ! Minimum Having successfully completed checker, U-scan, service booth, and bagger training Effective communication skills Knowledge of basic math: counting, addition, and subtraction Ability to handle stressful situations Must be able to meet the minimum physical demands of the position Must be 21 or older Current alcohol sellers permit once employed Desired High school diploma or equivalent Cashier, retail, or management experience Second language: speaking, reading and/or writing Communicate company, department, and job specific information to associates. Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the store and make suggestions about products. Stay current with present, future, seasonal and special ads. Understand inventory/stocking and Computer Assisted Ordering. Observe scheduled shift operating hours. Lead front end team by supporting service expectations such as, but not limited to, QueVision, money services, self-checkout goals. Ensure that customers' needs are addressed quickly and professionally. Conduct daily huddles with front end associates to discuss service standard and results. Perform cash loans and pick-ups from all store registers as needed through their shift using the VeriBalance system and safe procedures; verify safe counts at the beginning of the shift and balance safe at the end of shift. Manage breaks and lunches for all front end associates including cashiers, baggers, service booth clerks, fuel clerks, and relief help. Observe, coach, praises all front end associates on a daily basis on all front end expectations such as, but not limited to proper checking techniques, engagement, Que-Vision, self-checkout lead behaviors, proper bagging. Follow procedures to limit shrink such as, but not limited to checking for bottom of basket, scanning all items, avoid manual hand rings, proper use of gold slips, close the loop and follow up with all register operators. Ensure that all current customer service, cash control, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed. Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management. Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair. Notify management of customer or employee accidents. Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud. Oversee and manage the efficient operations of all functions and activities of the front-end. Adhere to all local, state and federal laws, and company guidelines. Must be able to perform the essential functions of this position with or without reasonable accommodation.

About Nature's Sunshine: Nature's Sunshine is a leading health and wellness company that manufactures and distributes high-quality natural supplements worldwide. Our rich history and commitment to innovation empower individuals to achieve optimal health and well-being. The Opportunity: As the Director of Global Customer Support, you will be a pivotal leader in driving our customer-centric strategy and ensuring exceptional experiences for our valued customers worldwide. You will lead and develop a high-performing global customer support organization, leverage technology, and foster a culture of continuous improvement. Key Responsibilities: * Strategic Leadership: Develop and execute a global customer support strategy aligned with Nature's Sunshine's overall business objectives, enhancing customer satisfaction, loyalty, and retention. * Team Leadership: Lead, mentor, and inspire a diverse team of customer support professionals across multiple locations, fostering a collaborative and results-oriented environment. * Operational Excellence: Oversee the efficient and effective operation of global customer support call centers, ensuring consistent service levels, accurate information, and timely resolution of customer inquiries and issues. * Digital Transformation: Champion digital transformation initiatives to optimize customer support processes, enhance self-service capabilities, and leverage technology to improve key performance indicators (KPIs). * Customer Advocacy: Act as a passionate advocate for the customer, ensuring their voice is heard and their needs are met throughout the organization. * Cross-Functional Collaboration: Collaborate closely with sales, marketing, product, and other departments to develop integrated strategies and programs that enhance the overall customer experience. * Performance Management: Monitor and analyze key performance indicators (KPIs) related to customer satisfaction, resolution rates, cost per contact, and other relevant metrics. Identify areas for improvement and implement data-driven solutions. * Process Improvement: Continuously evaluate and improve customer support processes, policies, and procedures to enhance efficiency, effectiveness, and customer satisfaction. * Risk Management: Work closely with the compliance and legal departments to address complaints, policy enforcement, and termination issues. Qualifications: * Bachelor's degree in business, marketing, or a related field (or equivalent experience). * 8-10+ years of progressive experience in customer support leadership roles, focusing on global operations. * Proven track record of building and leading high-performing customer support teams in a fast-paced, high-volume environment. * Strong understanding of contact center technologies, CRM systems (e.g., Nice in Contact), and workforce management tools. * Experience leading digital transformation initiatives and leveraging technology to improve customer support operations. * Excellent communication, interpersonal, and problem-solving skills. * Ability to think strategically, analyze data, and make data-driven decisions. * Demonstrated ability to build strong relationships and collaborate effectively with cross-functional teams. * A passion for customer service and a commitment to delivering exceptional customer experiences. * Comfortable challenging the status quo and driving innovation in customer support practices. * Demonstrated experience building organizational relationships, fostering open communication, and cross-functional collaboration. * Proven aptitude in living the 'Customer Experience' and collaborating with customer service colleagues globally to meet customer expectations through organizational objectives. #ZR Nature's Sunshine is dedicated to being a Force of Nature that champions social and environmental wellness. We are focused on building a team of professionals with diverse backgrounds and experiences to become the natural supplement company of the future. By celebrating the individuality and unique perspectives of our workforce, we empower our employees to share the healing power of nature with more people around the world. And through our commitment to sustainable processes, renewable energy usage and waste reduction initiatives, we're devoted to preserving nature and its power for future generations. We believe we are stronger together, and our ongoing commitment to diversity, equity, inclusion and belonging ensures that every employee is treated with fairness and respect. Because doing what's right-in the right way-is how we succeed as a company and a society.

Zions Bancorporation is one of the nation's premier financial services companies operating as a collection of great banks under local brands and management teams in high-growth western markets. Zions is regularly recognized by American Banker as one of the "Best Banks to Work For" and as having a top banking team in its list of "The Most Powerful Women in Banking." Our customers consistently vote us as the best bank in our local markets. We value our employees, and we are committed to search out, recognize and create fulfilling opportunities for outstanding people within our organization, rewarding them for their contributions to our success. We recognize that banking is a "local" business, and that to be successful, we must have very strong ties to the communities we serve and strong relationships with our customers. With benefits starting on day one, paid bank holidays, profit sharing and company-matched 401(k) contributions, Zions is dedicated to being an employer of choice in our communities. At Zions, the possibilities are endless. You bring the talent; we bring the opportunity. We are currently seeking a Specialist Assets Recover Operations Manager to join our team. This position will be in-office in Midvale, UT. Requirements: * Manage the special assets operations within Centralized IL Collections, recovery and consumer special assets. * Be responsible for consumer and consumer RE payment processing, reversals, and recovery components. * Be responsible for GL reconciliations and ICARS reporting and certifications. * Perform operational risk testing as required. * Manage the charge-off recovery process for Affiliate divisions and products. * Be responsible for the posting of monetary and non-monetary transactions to the various systems. * Oversee the UFTC monetary transfer process to ensure we are in compliance and manage the transaction processes for the collection teams. * Oversee collection call status, delinquency, and department allocation reporting. * Oversee and approve charge-offs for overdraft, consumer loan, bankcard, and credit line accounts for Affiliate divisions. * Be responsible for the check by phone and treasury management payments and processing, ChexSystems updating, reporting, and Consumer Credit Bureau updates. * Compile data and maintain necessary records and files to ensure efficient and consistent reporting of investigations. * Make recommendations for relationship disengagement to management and/or appropriate risk officer. * Meet SLAs for the completion of scheduled reviews. * Perform other duties as assigned. Qualifications: * Requires a bachelor's degree in finance, accounting, business, or related field and 2+ years of experience in consumer lending operations, collections, recovery, analytics, or other directly related experience. * Experience in operational process improvement within assigned job duties. o A combination of education and experience may meet requirements. * Requires supervisory and/or office management experience. * Working knowledge of consumer lending operations, collections, recovery, bank source systems (consumer, deposits, recovery, bankcard, ECM, E-OSCAR), GL processes and accounting, SOX applications, UFTC, ICARS, ACH, etc. * Ability to manage an operations unit in a high volume fast-paced environment. * Working knowledge of regulatory requirements within special assets functions. * Ability to deal effectively with clients, management and branch/department staff. * Excellent problem solving, customer service and communication skills, both written and verbal. * Must be organized and have good supervisory skills. * Ability to set and maintain high quality work standards. * Ability to lead and train staff. * Solid auditing and analysis skills. * Working knowledge of computer software including word processing, spreadsheets, loan systems. Salary (depending on experience): $75,000-$95,000 Benefits: * Medical, Dental and Vision Insurance - START DAY ONE! * Life and Disability Insurance, Paid Parental Leave and Adoption Assistance * Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts * Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays, and any applicable state holidays * 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience * Mental health benefits including coaching and therapy sessions * Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire * Employee Ambassador preferred banking products

Employee Type: Regular-Full time Union/Non: Are you ready to lead the technology behind exceptional customer experiences?! As Director TIS Customer Care Business Applications Operations, you will provide strategic and operational leadership for Enbridge's customer care technology ecosystem, supporting more than 7 million mass market and industrial customers across North America. You'll be responsible for critically important platforms spanning SAP, Oracle, and mainframe-based CIS systems, digital customer channels, and integrated contact center technologies ensuring reliability, security, and performance at scale. In this role, you will drive operational excellence, modernization, and value realization across customer applications, while leading multimillion-dollar vendor relationships and contracts. Partnering with senior business and technology leaders, you will align technology operations with enterprise strategy, lead geographically dispersed teams, and implement industry-leading practices that enable seamless billing, customer service, and digital engagement. We look forward to your application in consideration of this outstanding opportunity! What You Will Do: Lead strategic direction, operational excellence, and modernization of Enbridge's customer care technology ecosystem, ensuring alignment with business strategy and delivery of innovative, high-quality services. Coordinate management and optimization of technology assets, full accountability for the annual operating budget, ensuring cost-effective investment, lifecycle management, and value realization. Responsible for negotiating multi-million contracts working with SCM and vendors. Build and sustain multi-functional partnerships with Directors and VPs to drive innovation, ensure seamless service delivery, and align technology operations with business strategy. Lead geographically dispersed teams across Ontario, Utah, North Carolina, and Ohio, using an advanced onshore/offshore delivery model and global partners. Ensure 24/7 stability, security, and performance of customer-facing systems for accurate billing, customer service, digital engagement, and meter-to-cash processes. Drive industry-leading technology practices in automation, efficiency in application support, upgrades, and cybersecurity. Serve as an escalation point for major incidents, partner with Director level business leaders, and lead project-to-operations transitions and M&A integration activities. Work closely with other TIS directors, Customer care directors, and VPs to deliver integrated, high-quality services and solutions across the organization safe (Cybersecurity) and reliably aligned with business strategy. Lead and direct vendor relationships and operational roadmaps with SAP, Oracle, mainframe service providers, CRM/IVR vendors, and offshore partners. Drive continuous improvement, CIS modernization, digital transformation, and regulatory compliance across Canadian and U.S. jurisdictions. Build and mentor geographically distributed teams, encouraging accountability, team work, and continuous improvement. Supervise team members (Managers, Specialists) and indirect reports (Analysts, Advisors, Specialists). Who You Are: You have: 8+ years of experience managing large enterprise systems with 5+ years of experience in a leadership role along with a bachelor's degree in information technology, computer science, engineering or a related subject area Demonstrated experience operating and supporting SAP, Oracle Utilities, mainframe CIS, digital customer channels, and call center platforms while also having experience leading distributed application support teams across multiple regions You can: Show experience leading in an onshore/offshore delivery model with follow the sun, 24/7 global support along with having a successful participation in M&A system integration activities with minimal business disruption Drive modernization, digital transformation and regulatory compliance while being a strategic problem solver who focuses on providing operational excellence and possess a continuous improvement mentality You are: An excellent written and verbal communicator with strong vendor management and contract negotiation skills Able to show a solid background in IT Service Management (ITSM) practices (incident, problem, change, service and performance management) The following are considered assets: 10+ years managing large enterprise systems Certifications in ITSM (e.g., ITIL), project management (e.g., PMP) or relevant technology platforms (SAP, Oracle) are helpful Working Conditions: Work performed in a typical office environment with travel requirements Work in a physical team environment in with staff across Ontario, Canada and Utah, North Carolina and Ohio in the United States Frequently works with colleagues and partners in multiple locations Salary Range: $168,000-$220,000 USD. Salary will be based on candidate experience, skills and internal equity * Applicable compensation policies and guidelines apply to internal candidates Physical Requirements: Include but are not limited to: Grasping, kneeling, light - moderate lifting (objects up to 20 pounds), reaching above shoulder, repetitive motion, sitting, standing, visual requirement (able to see screens, detect color coding, read fine print), hearing requirement. Mental Requirements: Include but are not limited to: Ability to: understand, remember and apply oral and/or written instructions or other information, understand complex problems and collaborate/explore alternative solutions, organize thoughts and ideas into understandable terminology, organize and prioritize work schedule on a short-term basis, make decisions which have moderate impact on the immediate work unit and monitor impact outside this area, understand and follow basic instructions and guidelines, complete routine forms, compose letters, outlines, memoranda and basic reports and communicate with individuals via telephone. #joinourteam At Enbridge, we are dedicated to our core value of Inclusion. We are proud to be an Equal Opportunity Employer. We are committed to providing employment opportunities to all qualified individuals, without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous status, disability, or any other reason protected by federal, state, or local law. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting ********************. Information For Applicants: Applications can be submitted via our online recruiting system only. We appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted. Final candidates for this position may be required to undergo a security screening, including a criminal records check. To learn more about us, visit ****************

A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager. Primary Responsibility: The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates. All Store Leadership Team responsibilities include: * Leading and demonstrating company values within the store. * Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. * Conducting associate observations and associate coaching. * Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. * Linking results to behaviors and actions to drive top-line sales. * Independently managing labor hours within the store to drive top-line sales and profit. * Owning the overall appearance and presentation of brand by maintaining visual merchandising standards. * Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. * Demonstrating and leading company policy and procedures. * Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. * This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks. Click here for benefit details related to this position. Minimum Salary: $15.50 Maximum Salary: $19.50 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Passion for Victoria's Secret Brand. * Demonstrates excellent merchandising skills. * Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results. * A sense of self-awareness with an interest in seeking feedback to improve and develop. * Ability to monitor/track progress and incorporate feedback into decision-making. * Experience with influencing cross-functional partners in informal and formal settings to get things done. * Ability to work nights, weekends, and a flexible schedule. * Ability to stand for long periods and frequently bend, kneel, and lift. * Ability to use technology (headsets, mobile devices, computers). * 1 year of retail experience preferred. * Experience directing other individuals in the performance of their job duties preferred. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance. An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.

Shifts being filled: Monday to Friday Part Time: 10:00AM - 2:00PM ; 2:00PM - 6:00PM Full Time: 9:00AM-6:00PM The Customer Care Expert (CCE) is responsible for delivering personalized service to the customer throughout the life of the loan to solve customer inquiries and manage the customer relationship throughout the default process in a call center environment. The CCE will be the liaison between the customer and any other mortgage operations' groups as necessary. In this role, this person will act as the communication liaison to ultimately resolve the customer's inquiry and/or delinquency. Principal Duties: 1. Handle customer calls efficiently and effectively, while providing exceptional customer service 2. Accurately and promptly execute transactions, such as billing inquiries and account changes. 3. Identify customer needs through in-depth probing. Solve customer problems using swift, sound judgments based on the facts of each situation. 4. Resolve account delinquency by collecting past due payments as needed 5. Communicate loss mitigation options and decisions to customers 6. Obtain complete and accurate documentation from customers and approved third parties. 7. Manage daily workflow within prescribed timeline and quality metrics, if assigned a loan population 8. Complete affirmations prior to proceeding to foreclosure if assigned a loan population. Specifications: 1. Strong interpersonal skills: professional, courteous, empathetic, level-headed, composed. 2. Excellent customer service and or sales skills. Loss Mitigation and or Customer Service experience is preferred 3. Superior communication skills, in verbal and written communication 4. Effective listening, problem solving and negotiating required. 5. Basic computing skills, including mouse & keyboard usage, launching programs, windows navigation. 6. Proven record of dependability with excellent time management and the ability to self-manage. 7. Proven ability to handle stressful situations and effectively manage a high volume workload. Willing to work in a call center environment with heavy telephone customer interaction.

At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers. Since our founding in 2014, Podium has deployed thousands of AI Employees and become the system that drives growth and efficiency for local businesses. Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded #1 AI Agent for Business Operations by G2. Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our operating principles guide daily behavior and ensure we hire people who will thrive at Podium. If you're hungry for growth, aligned to our operating principles, and ready to get to work, you won't find a better place to learn and accelerate your career. Customer Support Operations Manager About the Role Podium is hiring a Customer Support Operations Manager to lead operations for our Customer Support organization, with a strong emphasis on metrics, workforce management, and AI-powered support systems. This role sits at the intersection of strategy and execution. You will own how Support operates day to day and how it evolves over time-through better systems, refined staffing models, enhanced processes, and integrating AI into core support workflows. You will directly manage Workforce Management and CX Ops team members (2 direct reports) and serve as a key thought partner to the VP of Support. This role is onsite in Lehi, Utah, working closely with Support leaders and frontline teams. Key Responsibilities Support Operations & Strategy Own the operational health of customer Support, with accountability for key metrics (SLA, CSAT, FCR, handle time, backlog health, cost-to-serve). Leverage SQL to run ad-hoc analysis and create reporting and dashboards to track all aspects of customer support (Sigma preferred) Partner with Support leadership to identify performance gaps and design scalable solutions to solve for gaps. Lead high-impact initiatives that improve efficiency, quality, and customer outcomes. Workforce Management & People Leadership Lead the Workforce Management function, including forecasting, capacity planning, staffing models, scheduling strategy, and productivity analysis. Balance service levels, cost efficiency, and employee experience in workforce decisions. AI, Automation & Innovation Act as the operational owner for AI-powered Support initiatives, including building, deploying, and managing AI Agents. Be highly curious about emerging AI models and tools, testing and applying them to real Support workflows. Partner with Product, Data Science, and Engineering to design agent behavior, escalation logic, guardrails, and success metrics. Measure and improve AI performance (containment, deflection, quality, CSAT impact). Own Support's metrics framework, dashboards, and operating rhythms. Design, document, and maintain SOPs to ensure consistency and scalability. Partner with Business Applications on Support tooling and workflow optimization (Zoom Contact Center preferred). Qualifications 5-8 years of experience in CX Operations, Support Operations, Consulting, or similar roles. Prior people leadership experience. Comfort building, testing, and managing AI-enabled workflows-not just consuming vendor solutions. Strong analytical mindset with the ability to translate data into clear actions. Experience working cross-functionally with Product, Engineering, Customer Experience and Data Science. Familiarity with contact center platforms; Zoom Contact Center experience strongly preferred. Benefits Open and transparent culture Life insurance, long and short-term disability coverage Paid maternity and paternity leave Fertility Benefits Generous vacation time, plus three 4-day summer holiday weekends Excellent medical, dental, and vision benefits 401k Plan with competitive company matching Bi-annual swag drops with cool Podium gear and apparel A stellar HQ (Utah) gym with local professional coaches and classes offered Onsite HQ (Utah) child care center, subsidized for employees Additional benefits for fully remote employees Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status

RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE TYPE: SecretTRAVEL: Yes, 10% of the TimeDescriptionAt Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. Northrop Grumman Defense Systems is seeking a SDS Supplier Management Team Lead Manager 3. This position is located in Roy, UT and supports the Sentinel program. This role may offer a competitive relocation assistance package. What You'll Get To Do This role will provide leadership, overall vision and strategy, operations, process and tool/application alignment for Supplier Management Teams (SMTs) and their team leads within Defense Systems Strategic Deterrent Systems Division (DS SDS). You will enjoy a vigorous and challenging work environment focused on excellence in a leading edge high technology arena. The responsibilities for this role have a common goal: to enable proposal and programmatic efforts of Supplier Management Teams (SMTs) to achieve high-IMPACT outcomes through enhanced predictability, reliability, transparency, and accountability. Roles & Responsibilities: Provide Supplier Management Team (SMT) leadership and staffing to support Strategic Deterrent Systems (SDS) Division and Sentinel program needs. Provide SDS Division guidance and oversight to ensure effective management of Sentinel program suppliers and drive continuous supplier improvement. Set clear expectations for Supplier Management Teams (SMTs). Accelerate the success of current and future SMT Leads and SMT members through direct leadership and proactive engagement. Define and implement standardized Supplier Management Team (SMT) processes, systems, best practices, standards, guidance, and tools, to enable efficient program execution. Drive continuous improvement of processes and tools, to continually leverage lessons learned across the SMT organization. Provide SMT Leads with the tools (guidance, knowledge, subject matter expertise) to drive improvements in supplier performance, through rigorous and effective supplier program management. Ensure Supplier facing competency development of all SMT Leads and SMT staff. Strengthen supplier-focused program management skills across the SMT organization, through learning and development initiatives. Promote SMT knowledge sharing across the Division and Program. Facilitate effective cross-functional communication and collaboration. Create cross-company networking opportunities with peers, SMEs, and executives. Identify opportunities for increased organizational alignment and efficiencies across all SMTs, and partner with cross-functional organizations across the Division and Program to implement effective solutions. Provide Supplier Management Teams (SMTs) with specific training curriculum that complements the NG Development Center and Program Management curriculums. Some travel may be required. Required Competencies: Must possess leadership and team building capabilities, excellent communication, and have strong interpersonal skills Have experience collaborating effectively across a cross-functional organization Must possess solid organization abilities and be a motivated, flexible team leader Desire to teach and share knowledge across teams, so that people throughout the organization feel engaged and connected to their work Always act with integrity, and the highest ethical standards characterize everything you do Treat all people with respect, and model personal growth and continuous development Know how to build an inclusive environment that attracts, retains, and inspires a diverse and engaged team. Develop trusted and valued customer and peer relationships and communicate effectively Deliver excellence, strive for continuous improvement and respond vigorously to change Create and execute strategies that result in long-term, top-tier, sustainable value creation Position Benefits As a full-time employee of Northrop Grumman Defense Systems, you are eligible for our robust benefits package including: Medical, Dental & Vision coverage 401k Educational Assistance Life Insurance Employee Assistance Programs & Work/Life Solutions Paid Time Off Health & Wellness Resources Employee Discounts This positions standard work schedule is a 9/80. The 9/80 schedule allows employees who work a nine-hour day Monday through Thursday to take every other Friday off. You'll Bring These Qualifications Bachelor's degree with at least 8 years of related experience, Master's Degree and 6 years of experience or an additional 4 years of related experience in lieu of degree. Must be a US Citizen with an active DoD Secret clearance with an in-scope investigation date within the last 6 years Must be eligible to obtain Enhanced Security Clearances within a reasonable amount of time as determined by the company to meet its business needs At least 3 years of experience supporting U.S. Government contracts and/or large supplier management portfolio experience in other industries At least 3 years of financial experience in EVMS or similar cost and schedule management systems At least 2 years of experience managing a Program effort or Major Subcontract (in either a supply chain, SMT, or program/project management role) These Qualifications Would be Nice to Have Proven ability to provide strategic direction regarding Program Management or Supply Chain products, processes, applications, and technology. Minimum of 3 years in a formal management position managing cross functional teams, leading projects, budgets and schedules The qualified candidate must be customer-focused with proven leadership skills and excellent communication skills. Candidate must be entrepreneurial, self-starter and can challenge the status quo. Minimum 10 years' experience supporting U.S. Government contracts and customers and/or large supplier management portfolio experience in other industries; OR Master's Degree and 8 years' experience supporting U.S. Government contracts and customers and/or large supplier management portfolio experience in other industries #sentinelleadership Primary Level Salary Range: $166,700.00 - $250,100.00The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit *********************************** U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.

Working at Breeze Airways is an exciting endeavor and a serious commitment to bring “The World's Nicest Airline” to life. We work cross-functionally with truly awesome Team Members to deliver on our mission: “To make the world of travel simple, affordable, and convenient. Improving our guests travel experience using technology, ingenuity and kindness.” Breeze is hiring- join us! The Manager Airport Experience and Reliability oversees a Team of Airport Duty Supervisors, ensuring a Seriously Nice experience for Airports throughout our network while maintaining operational reliability and compliance. This role leads the Supervisors on Duty and acts as the primary day-of representative for Airport Standards & Learning and Airport Operations leadership within the OCC to Dispatch, Flight Operations, and Inflight. Reporting to the Director, Airport Operations Standards in Learning, this role ensures the supports of the entire Airport experience - from day-of operation support, investigation assistance, monitoring and improving resources for Airports and coordinates with the entire Guest Service Training Department on projects to drive continuous improvements to the Guest Experience and drive operational excellence. This role reflects Breeze's commitment to Safety, Kindness, Integrity, Ingenuity, and Excellence. Here's what you'll do Lead, coach, and mentor Airport Supervisors on Duty, fostering a culture of accountability, collaboration, and operational excellence. Oversee scheduling, workload distribution, and performance evaluations for the team. Lead and oversee the Airport Duty Supervisor team in the OCC to ensure consistent, high-quality support for Airport Operations Team Serve as the Airports operational point of contact for day-of performance, reliability tracking, and support Irregular Operations recovery, as needed Ensure compliance with FAA, TSA, DOT, and company standards across all airport operations. Monitor and analyze reliability data to identify trends and recommend proactive strategies Support investigations, fact-findings, and corrective actions in collaboration with Airport Operations Team Develop and maintain Airport Operations Playbook, aliging with Airport Operations & Airport Operations Standards & Learning Teams to provide standardizing processes, communications, and decision-making across all shifts Partner with Airport Operations Standards & Learning Leadership to drive creation of tools and resources for Airports Team Members Track and report performance metrics to leadership; recommend changes to enhance operational efficiency and Team Member experience Other duties as assigned Here's what you'll need to be successful Minimum Qualifications Bachelor's degree or equal equivalent experience 5+ years of relevant Airport Operations management experience 5+ years of experience in people leadership leading a diverse workforce Strong knowledge of FAA, DOT, TSA Regulations & Airport procedures Strong analytical, organizational, and problem-solving skills High performance orientation; able to prioritize and make sound decisions under pressure Excellent communication and interpersonal skills, with the ability to influence and partner across multiple functions Willingness to travel and work varied hours to support operational needs Must pass a DOT pre-employment drug test, TSA fingerprint-based criminal history records check, and a Breeze background check Preferred Qualifications 7+ years in Airport Operations leadership or operational reliability management Proven record of improving operational performance or reliability metrics Experience in developing playbooks, SOPs, or process documentation Skills/Talents Models Breeze's values: Safety, Kindness, Integrity, Ingenuity, and Excellence Advanced computer proficiency (MS Office, Workday, SharePoint, and reporting tools) Demonstrated ability to lead through change and influence cross-functional outcomes Skilled in conflict resolution, coaching, and performance management Exceptional attention to detail and follow-through Able to maintain confidentiality and exercise sound judgment Perks of the Job Health, Vision and Dental Health Savings Account with Breeze Employee Match 401K with Breeze Employee Match PTO Travel on Breeze and other Airlines too! Breeze Airways provides equal employment opportunities to all Team Members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Breeze Airways will never request your Social Security Number, Driver's License or Date of Birth on our job postings. Job Postings requesting any or all of this information should be regarded as a scam. To ensure you are applying to an actual Breeze Airways posting, please apply online at ***************** then click “Careers” at the bottom of the page.

Rocketlane is a fast-growing, innovative SaaS company making waves in customer onboarding and professional services automation. Our mission? To empower B2B companies with a smooth, consistent, and efficient way to onboard customers and manage client projects-reducing chaos and boosting customer satisfaction across industries. We're a close-knit team of over 100 passionate professionals, all focused on building a product that teams love to use. Our journey has been fueled by $45M in funding from top investors, including 8VC, Matrix Partners, and Nexus Venture Partners. What will you do Own and manage customer relationships from the point of sale through successful implementation. Ensure the right team (Implementation Manager (IM), POC for migrations, etc.) is available for an implementation based on scope/region. Lead internal handover meetings from sales and flag risks, if any. Lead pre-kick off, kick off calls and weekly cadences with the customer in collaboration with IM. Drive alignment on scope/requirements and business goals/objectives. Prepare and present a project plan based on inputs from all stakeholders. Review solution / account set up and ensure it meets customer's business objectives. Ensure best practices are shared with customers. Hold customers accountable for their deliverables. Proactively identify and communicate risks along with mitigation plans. Organize SteerCo meetings. Be the first point of escalation for the customer. Ensure delivery of signed off scope within agreed timelines. Drive adoption and change management processes. Collaborate with cross functional teams (support, partners, CS, product, engineering, etc) as required. Drive compliance to Implementation methodology/ process for projects executed. Track, report and analyse metrics. Share trends and learnings internally to drive process improvements and efficiencies. You should apply Strong Project, risk and stakeholder management skills. Excellent written and verbal communication skills. Strong collaboration skills. Ability to listen and empathise with customers. Strong organisational and analytical skills along with attention to detail. 10+ years experience in customer-facing roles. Why join us? At Rocketlane, we're all about building a great product and a great place to work. Here's why you'll actually look forward to Mondays: Impact and ownership: You won't just be another cog in the machine; here, you're more like a turbocharged engine part. Bring your ideas, make them happen. Work with the best: We're a team of passionate, quirky, and ridiculously talented people. Come for the work, stay for the memes. Celebrate wins: Whether we're hitting major milestones or celebrating new funding, we like to mix it up. From rap videos to team outings, we believe in celebrating big. Learn and grow: We're all about learning-and we're not just talking about the latest SaaS trends. You'll grow your career, pick up new skills, and maybe even learn to love Excel (or at least tolerate it). Flexibility and balance: While we love collaborating in the office five days a week, we know everyone has their own rhythm. That's why we offer flexibility around hours-so you can bring your best energy, whether you're an early bird or a night owl. Pajamas optional (at least outside the office). Best-in-Class Benefits: Comprehensive medical, dental, and vision coverage for full-time employees and their dependents. Industry-first HSA benefits. Flexible Time Off Generous 401(k) match to support your financial future.

Dodge Construction Network (Dodge) is looking for a Customer Engagement Manager. This role is a key member of our Go-To-Market organization, focused on supporting and empowering our SMB customer base-serving primarily subcontractors, general contractors, architects and engineers. In this role, you will help customers successfully engage with and realize value from their partnership with Dodge by providing proactive outreach, practical guidance, and best-practice recommendations. By leveraging data, insights, and customer conversations, you will help improve adoption within our product suite and build long-term, successful partnerships to drive retention. This is a full-time position and reports directly to the Manager, Customer Success. **_Preferred Location_** This is a remote, home-office role and candidates can be located anywhere in the continental United States. **_Travel Requirements_** Travel is less than 10% of the time and may be occasionally required for GTM or team meetings. **_Essential Functions_** + Responsible for building and maintaining strong relationships with new and existing clients to understand their needs, provide support, uncover risk and growth opportunities and ensure customer satisfaction + Execute successful customer engagement program through customer journey with intentional outbound touchpoints using customer health indicators and other support tools + Provide training and support to clients on using products or services effectively. This could include product demonstrations, training sessions and or assistance in creating and updating their profile or saved searches + Attain all KPIs designed to improve account retention, including contact rate, churn, and renewal and retention ratios + Follow SOPs for all account interactions within standard CRM systems and other tools **_Key Metrics for Success_** + **First-Year Retention Rate:** Percentage of clients retained through their first renewal date + **Renewal Rate:** Percentage of clients renewing beyond their first year + **Engagement Metrics:** Client usage rates and engagement with key platform features during the first year **_Education Requirement_** Bachelor's degree and/or combination of equivalent work experience preferred. **_Required Experience, Knowledge and Skills_** + 2+ years of experience in sales, account management, or customer support for SaaS-based software + Proficiency in Microsoft Office (Word, Excel, PowerPoint) + Ability to quickly learn and apply SaaS products + Basic knowledge of the construction industry, or the ability to learn it quickly + Strong personal integrity and accountability for outcomes + Excellent written and verbal communication skills + Strong relationship-building and customer-focused approach + Ability to coach customers on best practices and identify pain points and solutions + Empathetic mindset with a focus on supporting small business growth and customer success **_Preferred Experience, Knowledge, and Skills_** + Experience working in a SaaS environment + Experience with CRM or order management systems + Bilingual (English/Spanish) preferred **_About Dodge Construction Network_** Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement. Dodge is the catalyst for modern construction. **_Salary Disclosure_** _Base Salary range: $50,000-$60,000 + monthly variable_ This represents the expected salary range for this job requisition. Final offers may vary from the amount listed based on factors including geography, candidate experience and expertise, and other job-related factors. Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus. **_For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the future require sponsorship for employment visa status._** **_A background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances._** **_Reasonable Accommodation_** **_Dodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email_** **_***************************_** **_._** **_Equal Employment Opportunity Statement_** **_Dodge Construction Network is an Equal Opportunity Employer. We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law._** \#LI-Remote \#LI-SB1 \#DE-Remote \#DE-2026-23

Professional Dental is now hiring an experienced office manager with +3 years of experience for our Rose Park (SLC) office. The Dental Office Manager is responsible for managing the day-to-day operations of the dental office, including supervising staff, managing patient flow, handling financial and administrative tasks, and ensuring that the office runs smoothly and efficiently. We at Professional Dental are looking for patient-focused office managers that have the desire and willingness to provide the best possible care to every patient. Being adaptable and a team player will be essential to your work at Professional Dental. Responsibilities: Supervise and coordinate the activities of the dental office staff, including receptionists, dental assistants, and hygienists Manage patient flow and schedule appointments, ensuring that the office runs efficiently and that patients are seen in a timely manner Handle financial and administrative tasks, such as managing insurance claims and billing, preparing financial reports, and maintaining patient records Purchase supplies and equipment as needed, and maintain inventory levels Oversee the maintenance and cleanliness of the office Communicate with patients and staff, and resolve any issues or concerns that may arise Implement policies and procedures to ensure compliance with dental regulations and standards Stay up-to-date on the latest developments in dentistry and office management best practices Job Requirements: Bilingual (English and Spanish) High school diploma or equivalent +3 years experience working in a dental office, with knowledge of dental terminology and procedures Experience working with Open Dental Excellent organizational and communication skills Ability to manage and supervise staff effectively Proficiency with computer programs (Office and Open Dental) Attention to detail Well-organized and reliable What We'll Offer You: Unparalleled support to grow your career A culture that celebrates success and diversity

Seasonal | Expected through April 30, 2026 Are you a people-first leader who enjoys coaching, problem-solving, and helping others succeed? As an Intuit Product Expert Supervisor, you'll lead and develop a high-performing team of student customer service agents while partnering closely with Intuit to deliver exceptional customer experiences. This is a hands-on leadership role where you'll make a real impact-supporting agent growth, resolving complex customer concerns, and fostering an inclusive, motivating team culture.Roles and Responsibilities Lead & Coach: Lead and support a team of 20-25 student call center agents Conduct regular 1:1 coaching sessions focused on performance, development, and engagement Provide real-time guidance and feedback to help agents meet quality, productivity, and attendance goals Identify skill gaps and partner with training and leadership teams to strengthen performance Operational Excellence: Monitor schedule adherence, attendance, and timecards; make corrections and approve payroll as needed Partner with Workforce Management and Operations to ensure proper staffing and coverage Ensure required training and continuous learning modules are completed on time Uphold Intuit and EAW policies, standards, and compliance expectations Customer & Client Support: Handle escalated customer concerns with professionalism and care Serve as a key liaison between agents, leadership, and clients to ensure alignment Participate in weekly and monthly business reviews, sharing insights on team performance and trends Escalate systemic issues and recommend process improvements when appropriate Culture & Engagement: Foster an inclusive, supportive team environment that balances accountability with recognition Model professionalism, integrity, and a growth mindset Support agent success through motivation, recognition, and clear expectations What We're Looking For Required Qualifications: Associate or Bachelor's degree 3+ years of experience in a call center or customer service environment Experience coaching, leading, or supervising others Proven ability to handle customer escalations effectively Strong communication, organization, and time-management skills Comfort working in a fast-paced, metrics-driven environment Proficiency with Microsoft Office and basic reporting tools High level of professionalism and discretion with confidential information Preferred Traits: A passion for coaching and developing others Strong problem-solving and analytical skills Ability to multitask and adapt in a dynamic environment Openness to feedback and continuous improvement Why Join Us? Develop your leadership skills in a real-world supervisory role Gain experience working with a well-known client (Intuit) Make a meaningful impact on student employee success Be part of a supportive, collaborative team culture Build experience that strengthens your future career opportunities About UsEducation at Work provides programs and services to students, employers, education and government partners to facilitate a workforce system that provides opportunity to students, well-prepared early career workers for employers, and is a critical component of creating a workforce system that meets the economic and social requirements to support thriving and prosperous communities. Our mission is to provide students with work-based learning programs that enable students to secure jobs that enable economic mobility. AFFIRMATIVE ACTION PLAN / EQUAL EMPLOYER OPPORTUNITY (AAP/EEO) STATEMENT: Education at Work (E@W) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, E@W complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. EAW expressly prohibits workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of E@W's employees to perform their job duties may result in discipline up to and including termination of employment. THE AMERICANS WITH DISABILITIES ACT OF 1990 (ADA) PROHIBITS DISCRIMINATION IN COMPENSATION AND EMPLOYMENT OPPORTUNITIES AGAINST QUALIFIED INDIVIDUALS WITH DISABILITIES. TO DETERMINE WHETHER AN INDIVIDUAL IS QUALIFIED, THE ESSENTIAL FUNCTIONS OF EACH JOB MUST BE IDENTIFIED. ESSENTIAL FUNCTIONS ARE THOSE THAT ARE INTRINSIC TO THE POSITION AND THAT THE INDIVIDUAL(S) WHO HOLDS THE JOBS MUST BE ABLE TO PERFORM WITH OR WITHOUT REASONABLE ACCOMMODATION.

The Workplace Experience Manager is responsible for shaping and maintaining an exceptional employee experience across CenCore Group's facilities and project sites. This role ensures our work environments - from headquarters to secure field locations - operate efficiently, reflect CenCore's mission-driven culture, and support the well-being and productivity of every team member. The ideal candidate is a hands-on, people-centered leader with a passion for operational excellence, workplace hospitality, and continuous improvement. This position requires a unique balance of facilities management, security coordination, and employee engagement, ensuring our workplaces run seamlessly while fostering a sense of connection and purpose aligned with CenCore's national security mission. Key ResponsibilitiesWorkplace Operations & Facility Management * Oversee day-to-day operations for corporate and field offices, ensuring all locations are safe, secure, and mission-ready. * Coordinate with building management, vendors, and security teams to maintain compliance with facility access, safety, and security protocols. * Manage contracts for janitorial, maintenance, and service providers; track SLAs and performance. * Partner with Construction, Security, and IT teams during new site activations, expansions, and secure space (SCIF) transitions. * Monitor preventive maintenance schedules and emergency response procedures across multiple locations. Employee Experience & Engagement * Create a workplace environment that reflects CenCore's commitment to its people and mission. * Develop and execute engagement initiatives - recognition programs, employee appreciation events, and workplace wellness activities. * Serve as the central point of contact for employee feedback related to facilities and work environment; drive action plans for improvement. * Partner with HR, Recruiting, and Security to ensure smooth onboarding and offboarding experiences. Operational Excellence & Technology Integration * Implement and optimize workplace systems (badge access, visitor management, desk reservation, etc.). * Leverage data from occupancy and utilization tools to enhance space efficiency. * Support logistics for classified and unclassified areas, ensuring adherence to ICD 705 and physical security standards where applicable. * Identify opportunities for automation, efficiency, and sustainability in daily operations. Budgeting & Vendor Management * Develop, forecast, and manage budgets for facilities operations, events, and workplace services. * Negotiate and oversee vendor contracts, ensuring cost efficiency and quality of service delivery. * Maintain procurement records and ensure compliance with corporate and government requirements. Required Qualifications * Bachelor's degree in Business Administration, Facilities Management, or related field (or equivalent experience). * 5+ years of experience managing workplace or facilities operations, preferably within a government contracting or cleared environment. * Strong leadership and interpersonal skills, with the ability to communicate effectively across all organizational levels. * Working knowledge of facility safety, environmental, and security compliance requirements. * Proficiency with Microsoft Office, SharePoint, and workplace management software (e.g., ServiceNow, Envoy, iOffice, etc.). Preferred Qualifications * Active or eligible U.S. Security Clearance (Secret or higher). * Certification in Facilities Management (e.g., IFMA CFM or FMP) or Project Management (PMP). * Experience supporting multi-site or secure environments. * Familiarity with ICD 705 and secure facility accreditation processes. Core Competencies * Mission-Driven Leadership * Operational and Strategic Planning * Employee and Client Experience Focus * Problem Solving and Adaptability * Integrity and Confidentiality * Collaboration and Continuous Improvement

EōS Fitness is bold, upbeat, and motivating. Not only in our fitness routines, but in our work environment as well. Like our members, our employees know how to rise to a challenge and handle it head on. EōS Fitness' Core Purpose is to create loyal, lifelong fans and exercise practitioners. To achieve this purpose, our Core Values are: Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be A Team Player, and Fight Hard To Win. Core Purpose: To create loyal, lifelong fans and exercise practitioners. We are seeking a dynamic and highly organized Member Experience Manager to support EōS members and guests by delivering best-in-class service. This individual will be responsible for delivering exceptional customer service, addressing member concerns, resolving billing issues, and responding to member feedback. The Member Experience Manager will partner with gym department managers to train, motivate, and develop front desk staff while ensuring that our facility is clean, friendly, and well- maintained. As a key leader in our Company, you will model our core values and work closely with department managers to support the overall success of the gym. Position Purpose: Develop a team that delivers exceptional customer experience and hits business objectives. Core Purpose: To create loyal, lifelong fans and exercise practitioners. Responsibilities: Takes Initiative in identifying ways to enhance the member experience. Serve as the first point of contact for member concerns, ensuring quick resolution of service issues, billing questions, or other concerns. Address member complaints with professionalism, empathy, and a solution-oriented mindset to maintain positive relationships and high retention rates. Support member retention through developing and executing strategies to engage members, including promptly handling membership concerns, resolving service issues, and offering personalized outreach to members. Monitor trends in member satisfaction and provide actionable insights to improve retention and overall satisfaction. Collaborate with gym department managers to review and respond to member surveys and feedback promptly, addressing any areas for improvement and celebrating successes. Ensure members feel heard and valued, maintaining an open line of communication. Support online reputation management by reviewing member comments on various platforms, ensuring a timely and consistent voice that reflects our values and professionalism. Partner with the Operations Manager to support, lead, train, and coach the front desk team, providing ongoing feedback and development to maintain best in class customer service. Partner with department managers and their teams to support facility operations, including cleanliness standards and safety protocols to provide the best-in-class member experience. Embody the Company's core values (e.g., Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be a Team Player, Fight Hard to Win) in all daily interactions and decision- making. Serve as a leader who inspires the team to uphold the Company's culture and deliver on our core purpose of creating loyal, lifelong fans and exercise practitioners. Qualifications: Proven experience in customer service or front-line leadership, preferably in the fitness, hospitality, or service industry. Excellent communication (written and verbal), problem-solving, and interpersonal skills. Ability to multitask and thrive in a fast-paced, customer-facing environment. Strong organizational skills and attention to detail. Proficiency with fitness management software, social media platforms, and Microsoft Office Suite. Knowledge of fitness industry operations, including membership management and billing processes. Requirements: Must successfully pass background check. Must Obtain a CPR certification within 30 days of employment. * Must attend EōS Ethos and Customer Service Training within 30 days of employment. * Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public Ability to access and operate the Company computer system including preparing documents, entering data into computer system, read reports from a computer data base or email system Ability to bend routinely and repetitively to lift more than 40 lbs. Hourly Pay Range $15 - $17 USD Benefits and Perks: A highly energetic and collaborative team. A management team that cares about your professional development. Free membership for you and plus one family member. Discounted Personal Training, and merchandise - including supplements. Employee referral program. Daily Pay offered - access your funds before payday. Competitive pay plus vacation, holiday, and sick pay.* Group Health, dental, vision, Supplemental Life, Employee Assistant Program and even Pet Insurance are offered!* 401(k) + Company matching!* Personal education growth options with Sophia Learning. * Based on eligibility of tenure and full-time vs. part-time employment. EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status. To view more information on our CCPA policy, click HERE. EEO is The Law - click here for more information Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled EōS Fitness participates in the government eVerify program. Please review the details of this program by clicking here . We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the Recruiting Help Line at ********************************* or by calling ************. To check on the status of your application, please visit the Greenhouse Candidate Portal at my.greenhouse.com for updates.

As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, integrity, quality and trust that are integral to our mission. EO/AA This position supervises the daily activities of the assigned department by coordinating in-service and ongoing education, monitoring quality control, and safety processes, hiring and training new staff, evaluating performance, and scheduling work shifts. Reporting staff operates in support of the environment of the facility. Staff has minimal or no interaction with the patient/family during their visit and has no involvement in the coordination of medical treatment. Staff is tasked with materials management and/or maintenance of the overall conditions of the assigned facility. This position is not responsible for providing clinical patient care. Corporate Overview: The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience. Our five hospitals and eleven clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes. Responsibilities Supervises the daily operations of the department including the interviewing and hiring of staff, training, creation of work schedules, and work assignment distribution. Enforces the department's written standards of practice, policies and procedures, and initiates corrective action as necessary. Evaluates job performance to ensure department job standards are being maintained. Resolves problems, provides support, and expedites service to hospital departments. Monitors safety and quality assurance functions by inspecting processes for completeness and accuracy. Maintains department records and prepares monthly reports. Monitors, orders and maintains stock of department supplies and equipment. Participates in hospital committees and meetings, as assigned. May assist in budget preparation. Performs additional duties of the department, as assigned. Knowledge / Skills / Abilities Ability to work flexible hours, including weekends and holidays. Ability to quickly learn new procedures and processes. Ability to prioritize and multi-task in a fast paced environment. Ability to develop relationships with patients, guests, and co-workers. Demonstrated knowledge of HIPAA regulations and ability to ensure patient information is guarded and respected. Demonstrated organization, human relations, and effective communication skills. Qualifications QualificationsRequired Associate's degree in a related field, or the equivalency. One (1) year of experience in a related area. Depending upon department of hire, a valid, State of Utah Driver's License may be required. Depending upon department of hire, a valid CDL license with HAZMAT endorsement may be required. Qualifications (Preferred) Preferred One (1) year of experience in a supervisory capacity. Working Conditions and Physical Demands Employee must be able to meet the following requirements with or without an accommodation. This position involves intermediate working conditions in a healthcare setting that may exert up to 50 pounds and may consistently require light work involving lifting, carrying, pushing, pulling, or otherwise moving objects involving patient care or medical equipment. This position may stand for sustained periods of time and/or walk for long distances moving from one work site to another. Physical Requirements Carrying, Climbing, Color Determination, Crawling, Far Vision, Lifting, Listening, Manual Dexterity, Near Vision, Non Indicated, Pulling and/or Pushing, Reaching, Sitting, Speaking, Standing, Stooping and Crouching, Tasting or Smelling, Walking

Department Human Resources Employment Type Full Time Location Salt Lake City, Utah Workplace type Onsite Compensation $65,000 - $75,000 / year Key Responsibilities Skills, Knowledge and Expertise Benefits About Frazil

Who we are SeekWell is the parent company of 1-800 Contacts, Luna, and The Framery. Our goal is to make it simpler, easier, and more accessible for people to get the vision care they need. We maintain the legendary, award-winning culture 1-800 Contacts started almost 30 years ago and continue to develop innovative, pioneering products and businesses that make consumers cheer and optometrists squirm. We're owned by KKR - one of the world's largest and most successful private equity investment companies. We've built an excellent company and changed an industry by putting the customer first, always. The best is yet to come! Why you want this job You will be an integral part of a high-performing team that is directly responsible for ensuring our company's full compliance with the Fairness to Contact Lens Consumers Act (FCLCA) and the Contact Lens Rule (CLR). This position is an excellent opportunity to gain the experience necessary to develop into a senior leadership role at 1-800 Contacts. You will have a chance to improve the overall customer experience by making sure that orders are making it through the verification process quickly. This position will have a direct impact on the satisfaction of the agents in the channel as well as on eye care providers around the country. What you'll do Work with and develop managers to be better managers and coaches to our front-line associates Monitor and improve on the operational effectiveness of our outbound sales and verification departments. This includes overview of cross functional and cross departmental projects and processes, agent compensation and incentive programs, agent engagement initiatives, as well as monitoring and improving department KPI performance Work closely with the Senior Manager of Compliance and Retention to execute and operationalize initiatives for improving and maintaining a great environment for agents and managers Coach and manage for improved performance Read and comprehend legal documents Work well with others and build trusting relationships across various areas of any organization Provide a vision and get buy-in from individuals Communicate well to down lines, peer lines and uplines Demonstrate good administrative skills to follow through on commitments and deadlines What you'll need 5+ years experience in operational leadership Experience managing groups of 20+ individuals Previous experience managing managers or leaders Skills/experience that are a plus: Work with lawyers or legislators, Project or Process Management Why we will love you Experience in project or process management Perks Free eye exams for your entire family Deep discounts on lenses, glasses, and other services Amazing healthcare coverage 401(k) match Flexible PTO Tuition reimbursement program In-house restaurant with highly discounted meals (Steak dinner under $6) Free snacks, ice cream, and drinks every day Full onsite gym We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. #LI-Hybrid

Benefits: * Competitive salary * Paid time off * Training & development Floor Coverings International is the #1 mobile flooring company in North America. With over 225 locations across the United States and Canada, our unique shop-at-home model allows customers to get perfect new floors without leaving their home. Our 400,000+ customers give us an average of 4.8-star rating. As an Office Manager at Floor Coverings International, you are key to the growth and expansion of the local franchise. Your success will allow for more proposals to be written, lead the scheduling and installation of projects, assist with marketing efforts, and help maintain clean financials. Office Manager Perks and Benefits: * No experience is required, but 1-3 years of experience is preferred. * Paid training. * Full-time * Annual company convention (determined by the owner and local structure goals) * Use of the Mobile Showroom for work appointments when available (insurance and gas covered by the company). Office Manager Responsibilities: Customer Management * Develop trust with customers by living our Core Values all day and every day. * Creating raving fans by providing extra-mile service * As soon as possible, convert leads to appointments by scheduling appointments for the sales team. * Follow up on open proposals as needed. * Keep the showroom and office organized and presentable. * Assist in the development, management & delivery of local marketing tactics. * Resolve customer conflicts. Marketing * Ensure customers feel cared for by taking pride in what you do-providing extra-mile service by going above and beyond expectations. * Strengthen emotional connections with customers and the community by engaging in the community and making it fun! * Support and participate in home shows. * Support and implement local marketing efforts as needed. Operations (Production) * Meet with sales staff weekly to discuss recent sales and review customer expectations and product orders. * Order all products needed for jobs accurately and follow up on delivery. * Schedule the job to meet the schedule of customer and installers. * Communicate with installers and customers on start dates and times. * Update the customer with ongoing details of installation and job progress. * Discuss and obtain written permission for any changes in contracted work. * Confirm scope of work and compensation with installers prior to start of job. * Update Salesforce/production board daily with status of job and upcoming schedule. Financials * As a job is landed and produced, complete the job costing form with the pertinent details. * Accurately update QuickBooks daily for all income and expenses. * Track, prepare, and manage timely payment of business-related expenses. Continuous Improvement * Attend weekly meetings with the owner at scheduled times. * Submit the GS&R Prep form weekly via email. * Work weekly and monthly to meet goals. * Be available to attend training seminars at the owner's discretion. * Make decisions and act in accordance with Floor Coverings International's core values and mission. Office Manager Qualifications: * Excellent customer service skills * Strong communication skills, particularly over the phone. * Organized, detail-oriented, and able to multi-task. * Experienced in bookkeeping using QuickBooks is a plus. * Able to work independently without supervision. Apply today!