A prominent healthcare institution in Boston is seeking a Prospect Management Analyst to join their Trust's team. This role is essential for managing CRM data, ensuring data integrity, and providing training to staff involved in fundraising activities. The ideal candidate will have a Bachelor's degree and at least three years of relevant experience. Proficiency in Blackbaud CRM is required. The position involves leading data practices, supporting gift officers, and developing policy documentation. Competitive compensation and opportunities for professional development are offered.
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$99k-135k yearly est. 17h ago
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Workplace Experience Manager
Sr Staffing
Team manager job in Boston, MA
📍
Boston, MA - Onsite
This role sits within the Workplace Experience (WE) function and plays a key part in shaping a best‑in‑class, hospitality‑driven environment. The manager will lead a high‑performing team, partner with department leaders, and drive strategic initiatives that enhance connection, service, and operational excellence.
Responsibilities
Lead, coach, and develop the Workplace Experience team while setting clear goals aligned with the organization's vision.
Partner with office and departmental leadership to deliver a high‑quality, client‑focused workplace experience.
Develop and implement experience‑related guidelines, best practices, and service standards.
Build strong cross‑functional relationships while promoting professionalism, collaboration, and ethical work practices.
Oversee recruitment, onboarding, and ongoing training for team members; identify opportunities for professional growth.
Safeguard confidential, sensitive, and proprietary information with discretion.
Qualifications
Bachelor's degree preferred
Minimum 7 years of experience in hospitality, customer service management, or a similar environment.
Experience in hotel management, facilities/office management, corporate settings, or legal environments preferred.
Comfort navigating various technology platforms and tools.
$77k-156k yearly est. 3d ago
Senior Commercial Lines Broker & Team Leader
NFP Corp 4.3
Team manager job in Boston, MA
A leading insurance brokerage firm is seeking a Commercial Lines Broker/Sr. Broker in Boston, MA. This full-time, hybrid role involves managing complex placements and mentoring staff. Candidates should have a minimum of 7 years of experience in insurance and excellent negotiation and leadership skills. A Bachelor's degree is preferred. The company offers a salary range of $75,000 to $150,000 based on experience and qualifications.
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$75k-150k yearly 4d ago
Senior Wealth Planner & Team Leader for UHNW
Mariner Holdings
Team manager job in Boston, MA
A national financial services firm seeks a Senior Wealth Advisor in Boston to lead a wealth managementteam. This role requires over 10 years of experience in financial advisory, along with Series 65, CFP, or CFA credentials. Responsibilities include cultivating client relationships, leading meetings, and training junior advisors. The firm promotes professional growth and offers a collaborative work culture with a focus on diverse, innovative solutions for clients. This is a full-time, on-site position.
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$107k-155k yearly est. 4d ago
Office Manager
Atlantic Group 4.3
Team manager job in Boston, MA
Seeking a highly organized and proactive Office Manager to oversee day-to-day office operations and ensure a smooth, efficient, and welcoming workplace. This role serves as a central point of coordination for administrative functions, facilities, vendors, and internal teams, helping support productivity and a positive employee experience.
Key Responsibilities
Manage daily office operations, ensuring the office runs efficiently and professionally
Oversee facilities management, including maintenance, office supplies, equipment, and vendor relationships
Coordinate office services such as mail, reception, catering, and meeting logistics
Serve as the primary point of contact for office-related inquiries and issues
Support onboarding and offboarding processes, including workspace setup and access coordination
Maintain office policies, procedures, and documentation
Assist with budget tracking, expense reporting, and invoice processing related to office operations
Partner with HR, IT, and leadership teams to support company initiatives and employee needs
Plan and support internal events, meetings, and team activities
Ensure compliance with safety, security, and workplace standards
Qualifications
3+ years of experience in office management, administrative operations, or a similar role
Strong organizational and multitasking skills with exceptional attention to detail
Excellent communication and interpersonal skills
Ability to manage priorities independently in a fast-paced environment
Proficiency with Microsoft Office or Google Workspace
Experience working with vendors, contracts, and budgets preferred
#47626
$40k-60k yearly est. 17h ago
Office Manager- Boston
Chinamerica Educational Development Consulting Associates (Cedca
Team manager job in Boston, MA
Job Responsibilities:
Fully responsible for the operation and management of the Boston Office;
In charge of expanding market channels in the US, planning and organizing various marketing activities;
Responsible for consulting with families who are interested in studying abroad and converting them into signed clients;
In charge of service management and guidance for families after they sign for studying abroad;
Responsible for the training and development of the team.
Job Requirements:
Full-case consultants at the partner level or top advisor level in high-end organizations or studios, proficient in US undergraduate or high school business;
Bachelor's degree above from the top 30 universities of US News is preferred;
Rich experience in independent full-case consultation and continuous learning ability;
Strong self-motivation and a cooperative win-win attitude;
Excellent presentation, communication, and service awareness skills;
Upright values, strong presence, and strong logical thinking abilities.
$40k-61k yearly est. 4d ago
Office Manager
Harvard Chabad
Team manager job in Cambridge, MA
Harvard Chabad is seeking a highly organized, detail-oriented Administrative Assistant to support the daily operations of our office and work closely with the President of the organization. This role is essential to ensuring smooth, efficient administrative functioning and clear, professional communication across all areas of our work.
Key Responsibilities
Oversee and manage daily office operations and administrative tasks
Provide direct administrative support to the President, including scheduling, correspondence, and task follow-through
Manage and maintain a comprehensive organizational database with accuracy and discretion
Handle incoming and outgoing communications, including emails and phone calls, with professionalism and warmth
Draft, edit, and proofread written communications
Organize files, records, and internal systems to ensure efficiency and accessibility
Track tasks and projects to completion, ensuring nothing falls through the cracks
Support additional administrative and operational needs as they arise in a fast-paced environment
Qualifications
Detail-oriented, self-motivated, and highly organized
Comfortable working in a fast-paced, dynamic environment
Prior office or administrative experience required
Quick and accurate typist
Strong follow-through skills; able to see tasks through thoroughly from start to finish
Excellent written and verbal communication skills
Fully fluent in Microsoft Office (Word, Excel, Outlook) and Google Suite (Docs, Sheets, Drive, Gmail)
Professional, discreet, and dependable
The ideal candidate is proactive, takes initiative, enjoys juggling multiple responsibilities, and takes pride in keeping systems organized and communications clear. This is a great opportunity for someone who values purpose-driven work and wants to play a key role behind the scenes of a meaningful organization.
$40k-61k yearly est. 3d ago
Real Estate Team Lead
Vylla
Team manager job in Boston, MA
Vylla Home's national footprint and full-service model provide a truly progressive approach to the real estate process, creating extraordinary experiences for both our customers and sales agents. As part of the Carrington and Vylla family of companies, we provide nearly every aspect of homeownership under one roof - from real estate with Vylla Home to title, settlement and escrow services with Vylla Title and Escrow, mortgage lending with Carrington Mortgage Services, LLC and more!
We offer our agents:
True partnership in your real estate business to support your career goals and development.
Competitive commission splits - keep your commission and set your own value!
Unlimited opportunity to earn what you are worth.
No upfront or monthly fees. We don't make money until you do.
Reasonable flat rate transaction fees. No hidden costs, and you don't pay until you close!
Qualified leads, assets and referrals - many unique options to increase your business. We are also a leading REO brokerage and provide multiple REO lead resources.
Free CRM tool (including a custom mobile app for when you're on the go!), marketing tools, transaction management system, e-signatures and more.
Customized training, live demos and a library of industry-relevant resources available 24/7. We also offer the Ninja Selling sales platform and training for agents to increase productivity - all at no cost to you!
Customizable marketing resources including agent websites, printed and digital materials, social media assets, tools, support and training.
Face-to-face broker support and coaching - true mentorship!
Dedicated resources from Vylla and Carrington's family of companies (including lending, title and settlement services along with superior customer service from our homeownership concierge team)
Back office support including dedicated transaction coordinators and an agent services resource team
“Best of both worlds” environment with local offices and support as well as the backing of a large, established and nationwide institution
Incentive program to earn cash if you help grow our team and refer new agents onboard
Resources for your clients including a mobile app for home search, moving discounts from local vendors and more.
Flexible schedules and control over your personal and professional growth as an agent
A fun, positive culture where our community, or Vyllage as we call it, supports one another and gives back
Apply today!
What will make you successful at Vylla?
An active Real Estate license
Drive and ambition to succeed as part of an innovative, fast-growing team
Complete focus on the customer experience
Strong communications skills and ability to build a network of engaged customers and prospects
Ability to multi-task and take initiative, strong work ethic
Vylla is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, gender, national origin, ancestry, age, marital status, sexual orientation, veteran's status, physical or mental disability or any other legally protected category. Vylla will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.
EEO/AAP Employer
$60k-116k yearly est. 3d ago
Senior Director, Global Regulatory Affairs, Team Lead, Strategy (Europe & RoW)
Genmab
Team manager job in Grafton, MA
At Genmab, we are dedicated to building extra[not]ordinary futures, together, by developing antibody products and groundbreaking, knock-your-socks-off KYSO antibody medicines that change lives and the future of cancer treatment and serious diseases. We strive to create, champion and maintain a global workplace where individuals' unique contributions are valued and drive innovative solutions to meet the needs of our patients, care partners, families and employees.
Our people are compassionate, candid, and purposeful, and our business is innovative and rooted in science. We believe that being proudly authentic and determined to be our best is essential to fulfilling our purpose. Yes, our work is incredibly serious and impactful, but we have big ambitions, bring a ton of care to pursuing them, and have a lot of fun while doing so.
Does this inspire you and feel like a fit? Then we would love to have you join us!
The Role
Genmab is looking for an experienced and passionate senior leader to be a part of our Global Regulatory Affairs organization. In this role, you will be responsible for the development of global strategies to advance Genmab's portfolio of development pipeline candidate drugs and marketed products. You will provide strategic input and ensure operational execution of global submission activities. You will be responsible for interfacing directly with EMA as the primary contact for programs in your portfolioand have oversight of vendors supporting ROW..
In addition, as a Senior Director you will be leading and mentoring the group of dedicated Regulatory Strategists with Europe/Rest of World (ROW) responsibilities for Genmab's assets across all stages of development.
The Role & Department
As a Senior Director, you will join our Global Regulatory Affairs organization. In this capacity, you will assume responsibility for the Europe/ROW regulatory strategy for an assigned portfolio and will manage a group of Regulatory Strategists with Europe/ROW responsibilities for our programs across all stages of development. As the senior leader you may act as the deputy for the Head of Regulatory Affairs on Labeling Review Committees, Protocol Review Committees, and Audit/Inspection Committees. The ultimate goal is to ensure an optimal development and implementation of an Europe/ROW regulatory strategy for Genmab's programs that enables an integrated global clinical development and commercial strategy. This position will report to the Head of Regulatory Affairs.
Key responsibilities include
Managerial/supervisory responsibilities.
Actively mentoring of the regulatory strategists with EU/ROW responsibilities.
Develop global regulatory strategies for the assigned projects through integration of regional regulatory strategies and in line with the global development and commercial goals.
Lead or be responsible for the planning and implementation of regional regulatory procedures (e.g., clinical trial applications, marketing applications, label extensions, CMC changes, PIPs).
Represent Regulatory Affairs across Genmab committees as indicated.
Proactively and in a timely manner, evaluate and communicate to senior management regulatory risks and challenges, and mitigation options.
Follow all correspondence with the competent authorities across programs from EU/ROW.
Oversee CRO quality, accountabilities and deliverables related to Regulatory activities.
Assess EU and MHRA regulatory guidelines and regulations and current regulatory environment/landscape and their impact on the development of Genmab products.
Interact with health authorities and lead/participate in health authority meetings.
Present the regulatory strategy/position to senior management and health authorities, as appropriate. Interpret the communication of any health agency feedback and assess the impact on programs.
Evaluate regulatory mechanisms that allow optimization of product development (e.g., orphan drug designation, PRIME designation, compassionate use, pediatric plans) and ensure that they are implemented, if applicable.
Ensure compliance with all internal and external requirements and procedures related to Regulatory Affairs.
Participate in regulatory SOP development.
Provide input into streamlining internal RA processes.
Requirements
A minimum of Bachelor's degree or equivalent in scientific discipline or health-related field. PhD or MD degree will be preferred.
Minimum of 10 years of experience in Regulatory Affairs, across all development phase
Significant experience in proactively planning and implementing highly complex clinical submission strategies
Experience in leading a team of regulatory strategist professionals.
Expertise in drug development and EU regulatory mechanisms to expedite development.
Experience within oncology is preferred.
Prior experience leading health authority meetings with the EMA or other health authorities
Experience with submitting and bring to completion MAAs in Europe/ROW
Experience with variation procedures
Strong project management skills
Moreover, you meet the following personal requirements:
Strong organizational, communication, and time management skills needed to run multiple ongoing projects simultaneously
Must have attention to detail and able to problem solve
Be able to work independently with an ability to drive projects to successful outcomes
Robust cross-functional collaboration skills and enjoy working in a global environment
Skills in building and maintaining internal and external collaborative relationships to achieve shared goals
Highly motivated and determined individual who enjoys being challenged
Able to prioritize your work in a fast paced and changing environment
Goal-oriented and committed to contributing to the overall success of Genmab
About You
You are genuinely passionate about our purpose
You bring precision and excellence to all that you do
You believe in our rooted-in-science approach to problem-solving
You are a generous collaborator who can work in teams with a broad spectrum of backgrounds
You take pride in enabling the best work of others on the team
You can grapple with the unknown and be innovative
You have experience working in a fast-growing, dynamic company (or a strong desire to)
You work hard and are not afraid to have a little fun while you do so!
About Genmab
Genmab is an international biotechnology company with a core purpose to improve the lives of patients through innovative and differentiated antibody therapeutics. For 25 years, its hard-working, innovative and collaborative team has invented next-generation antibody technology platforms and harnessed translational, quantitative and data sciences, resulting in a proprietary pipeline including bispecific T-cell engagers, antibody-drug conjugates, next-generation immune checkpoint modulators and effector function-enhanced antibodies. By 2030, Genmab's vision is to transform the lives of people with cancer and other serious diseases with Knock-Your-Socks-Off (KYSO ) antibody medicines.
Established in 1999, Genmab is headquartered in Copenhagen, Denmark with international presence across North America, Europe and Asia Pacific. For more information, please visit Genmab.com and follow us on LinkedIn and X.
Genmab is committed to protecting your personal data and privacy. Please see our privacy policy for handling your data in connection with your application on our website Job Applicant Privacy Notice (genmab.com).
Please note that if you are applying for a position in the Netherlands, Genmab's policy for all permanently budgeted hires in NL is initially to offer a fixed-term employment contract for a year, if the employee performs well and if the business conditions do not change, renewal for an indefinite term may be considered after the fixed-term employment contract.
$107k-155k yearly est. 4d ago
Medical Writing Operations Manager
Advantage Technical
Team manager job in Cambridge, MA
Manager, Medical Writing Operations
The Manager, Medical Writing Operations supports Medical Writing functions to ensure the delivery of high‑quality, submission‑ready documents. Core responsibilities include document quality review, formatting and consistency checks, electronic publishing, and archiving within centralized file systems. The role may also contribute to vendor oversight, training, and the development and maintenance of tools and training materials for Medical Writing Operations.
Key Responsibilities
Document Preparation & Quality Control
Collaborate cross‑functionally to collect, compile, assemble, and publish CSR appendices
Perform electronic publishing QC (e.g., hyperlinks, bookmarks) to ensure submission‑ready compliance
Format MS Word submission components according to style and regulatory requirements; troubleshoot formatting issues
Serve as a subject matter expert (SME) for format QC, submission readiness (protocols, IBs, CSRs), and document management systems
Conduct content QC of medical writing documents, including CSRs, IB clinical sections, NDA/MAA clinical sections, and protocols
Document Management & Systems
Ensure proper storage and archiving of documents in EDMS and eTMF systems
Support development, implementation, and maintenance of medical writing systems and software
Assist with updates to Medical Writing intranet pages
Support creation, maintenance, and updates of templates, style guides, and tools to meet global regulatory requirements
Operational & Cross‑Functional Support
Perform administrative tasks to support project and operational needs
Participate in the development and maintenance of internal best practices
Assist with training internal staff and external contractors/CROs
Support vendor oversight for medical writing operations activities
Assist with CSR shells and/or preparation of in‑text tables and figures under medical writer guidance
Qualifications
Education & Experience
Bachelor's degree in a relevant scientific or technical field, or equivalent experience
4+ years of biotech/pharma or CRO experience in document QC and electronic publishing within a regulatory environment
Technical Skills
Strong understanding of health authority/ICH PDF and eCTD requirements
Experience with electronic document management systems
Proficiency in MS Word, Excel, PowerPoint, Adobe Acrobat, and Windows
Ability and confidence to learn new software tools
Preferred: Experience with StartingPoint templates, SharePoint, EndNote, and Toolbox Pharma
Professional Skills
Proven ability to manage multiple projects in a fast‑paced, deadline‑driven environment
Exceptional attention to detail with strong analytical and problem‑solving skills
Flexible, adaptable, and able to work effectively across teams
Core Values Alignment
Commitment to People
Fiercely Innovative
Purposeful Urgency
Open Culture
Passion for Excellence
$75k-118k yearly est. 17h ago
Autonomous Vehicle Operations Manager
Aceolution
Team manager job in Boston, MA
Role: AV Manager (Autonomous Vehicle Operations Manager)
The AV Manager will oversee daily operational activities for the Autonomous Vehicle (AV) Drive Operations Program across designated city sites. This role ensures smooth field operations, compliance with safety standards, quality of service delivery, and team performance. The AV Manager will work closely with local and regional leaders to ensure efficient deployment of AV fleets and consistent driver/operator management.
Key Responsibilities
Lead, coordinate, and manage AV Driver/Operator teams across assigned locations.
Conduct daily shift planning, scheduling, task delegation, and attendance tracking.
Ensure compliance with all safety, security, and operational protocols.
Train, coach, and mentor new and existing AV operators on operational procedures and program standards.
Conduct performance reviews, provide feedback, and manage disciplinary actions when required.
Collaborate with cross-functional teams (Operations, Fleet, Safety, Engineering) to ensure vehicle readiness and resolve operational issues.
Monitor site productivity metrics and implement improvements to enhance efficiency.
Respond to on-ground escalations and operational emergencies promptly.
Prepare weekly operational status reports and performance summaries.
Coordinate with Fleet & Maintenance teams to ensure optimal vehicle uptime.
Qualifications
5+ years of experience in Operations, Transportation, Logistics, Automotive, or related field.
Prior experience in a managing or lead role managingteams.
Strong understanding of safety protocols and compliance-driven environments.
Excellent communication, leadership, and people management skills.
Ability to analyze performance metrics and identify process improvement opportunities.
Comfortable working in dynamic and fast-paced field settings.
Valid driver's license with a clean driving record.
Ability to travel between assigned cities as needed.
Preferred Skills
Experience working with autonomous vehicles, fleet operations, or mobility transportation programs.
Knowledge of incident reporting, compliance documentation, and operational audits.
Technical aptitude to understand basic AV system operations and diagnostics
Work Environment
On-site operations environment; may require early mornings, late evenings, weekends, or split shifts based on program schedules.
Field-based work involving both indoor and outdoor environments.
Significant travel required - approximately 90% of the time across locations.
$75k-118k yearly est. 4d ago
Operations Manager
Siphox Health
Team manager job in Burlington, MA
About the role
SiPhox fulfillment is the backbone of our customer experience. You'll own day-to-day kit assembly, inventory, and shipping while building the systems that let us scale with speed and precision, keeping our customers 100% satisfied.
What we're looking for
A meticulous, high-drive operator who treats inventory accuracy, yield, and on-time shipments as non-negotiables, and is comfortable enforcing standards. Type-A, control-oriented, neurotic attention to detail.
Responsibilities
Inventory, Forecasting & Yield
Run strict inventory control for all SKUs (kits, components, packaging). Maintain >98% inventory accuracy.
Build demand and supply forecasts (12-24 week horizon). Translate forecasts into purchase plans and safety stock levels.
Track on-time, in-full performance and keep aging orders near zero.
Supplier & Cost Management
Source, vet, and qualify high-quality suppliers for components, packaging, and logistics.
Negotiate pricing, MOQs, and terms; prevent single-points-of-failure with dual sourcing.
Manage the budget for COGS and OPEX; drive cost per kit down without sacrificing quality.
Fulfillment, Logistics & SLA
Enforce our SLA: every order ships within 1 business day.
Coordinate inbound & outbound freight, 3PLs, and parcel carriers; resolve exceptions in real time.
Quality Assurance & Compliance
Stand up a robust QA system across incoming, in-process, and final inspections.
Define sampling plans, acceptance criteria, and stop-ship triggers.
Champion Good Documentation Practices; align workflows with ISO 13485-style rigor.
SOPs, Training & Safety
Write crystal-clear SOPs for kit assembly, fulfillment, inventory, and QC checks.
Build role-based training, workstation standards, and audit checklists.
Maintain a tidy, safe floor, calibrated equipment, and compliant handling.
Software & Automation
Partner with software engineering to build & optimize internal tools for fulfillment, assembly, inventory, and forecasting.
Define requirements, write user stories, and own user acceptance testing.
Work with & automate integrated barcode scanning, camera streaming for QA, lot/expiry capture, and real-time dashboards.
Evaluate/implement WMS; ensure clean and reliable data.
Success metrics you'll own
SLA hit rate: ≥99% of orders shipped within 1 business day
Inventory accuracy: ≥98% (cycle-count verified)
First-pass yield (FPY): ≥99% for standard kits
Forecast error (MAPE): improving quarter-over-quarter
COGS per kit: tracked and trending down with quality intact
Basic qualifications
3+ years in operations/supply chain/fulfillment.
Proven ownership of inventory systems and aggressive ship-speed SLAs.
Strong analytical toolkit: spreadsheets, dashboards, and KPI-driven decision-making.
Supplier sourcing and budget management experience.
Exceptional attention to detail and process discipline; writes and enforces SOPs.
Comfortable working in a fast-moving, hands-on environment.
Nice to have
Experience with WMS implementation, barcode systems, and label/scan/print workflows.
Strong scripting (Python/React) ability for lightweight automation and analytics.
3PL management and cold-chain shipping experience.
How we work
Ownership, precision, and speed. You'll have end-to-end control of fulfillment so kits ship on time and quality never slips.
In-person, hands-on. Onsite in Burlington, MA to walk the floor, fix bottlenecks fast, and collaborate tightly with engineering and ops.
Benefits
Competitive salary + stock options
Medical, dental, and vision coverage
Membership to Lifetime Gym
401(k)
Weekly company-wide lunches
$74k-118k yearly est. 2d ago
Operations Manager
RCM Technologies, Inc. 4.2
Team manager job in Norwood, MA
Permanent Placement
Title: Operations Manager
Compensation: Up to $170K, commensurate with experience - plus benefits, plus 20% bonus
:
Our client operates within the highly regulated and innovative medical device supply chain, focusing on the creation of high-performance, treated metal components. Their core offering involves applying specialized coatings to materials used in the internal architecture of complex instruments (e.g., control wires, structural tubing, and shaping implements). They are committed to delivering the highest quality lubricious and functional surface solutions to facilitate the development of innovative, life-altering products. Don't miss out on this chance to join a remarkably stable and successful organization that is poised for continued growth.
Position Description:
Our client is seeking an Operations Manager to join our dynamic team, who has excellent people management skills and strong experience in running manufacturing operations. This is a full-time, onsite leadership role, and this person will manage all manufacturing value streams in their two manufacturing facilities.
Responsibilities:
Lead and motivate manufacturing team, foster a culture of accountability, collaboration, and continuous improvement. Collaborates with planning, production supervisors, and engineering on day-to-day production.
Works with manufacturing teams and engineering to implement and maintain process controls and quality control standards to ensure products meet or exceed customer requirements. Drives change and strategies to scale manufacturing operations to meet future growth.
Completes resource planning and proactively identifies resource gaps.
Coaches, mentors, and develops staff and production associates, including onboard new hires. Ensures cross-training and development plans are completed for entire organization.
Establishes Lean manufacturing strategy, leads daily standup meetings, and Gemba walks. Identifies process improvements and develops strategies to drive efficiency and cost savings.
Collaborates with senior leadership and HR on new hire needs and team training requirements. Fosters effective communication and teamwork to achieve business objectives.
Organizes team to perform all manufacturing activities to be compliant with Quality and EHS requirements, policies, and procedures.
Establishes and maintains departmental goals and metrics. Manages departmental expenses and cost reduction opportunities.
Qualifications:
Minimum 5 years of people management experience, preferably in the medical device industry.
Proficient knowledge and application of GMPs & ISO 13485 system requirements, and knowledge of equipment qualifications tools (i.e., IQ, OQ, & PQ).
Must be customer focused, have a strong quality mindset, and make effective risk-based decisions. Able to successfully manage complex situations, provide clarity and focus to teams, and has experience in driving continuous improvement projects and strategies.
Possess practical knowledge of Lean Principles and Six Sigma Methodology. Lean and Six Sigma certification are a plus.
Able to actively listen, flex communication style, and respond with empathy.
Must be able to work in a fast-paced cross-functional team environment, with minimal supervision, and effectively communicate and present to all levels of an organization.
Possess excellent people skills and emotional intelligence along with strong analytical, strategic planning, critical thinking, change management, facilitation, influencing, attention to detail, project management and problem-solving skills.
Demonstrates good financial and business acumen, able to manage financial expenses and budgets .
Education & Certifications:
BS Engineering or BA Business degree required, an advanced degree such as MS Engineering and/or MBA is a plus.
Benefits:
401K: Eligible after 3 months, automatically enrolled at 6%, match 3%, and Profit Sharing
Tufts Medical / Delta Dental / EyeMed Vision - all eligible after 30 days
Equal Opportunity Employer:
RCM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Pay Transparency:
RCM believes in transparency and fairness in compensation. We are committed to providing our employees with competitive salaries that reflect their skills, experience, and contributions to our organization. As part of our commitment to pay transparency, we want to provide you with as much information as possible about our compensation practices.
About RCM:
RCM Technologies, Inc. (Nasdaq: RCMT) is a business and technology solutions provider with world-class talent in key market segments. We help design, build, and enable the Industries of Tomorrow, Today. Operating at the intersection of resources, critical infrastructure, and modernization of industries, RCM is a provider of services in Life Sciences, Data & Solutions (IT), Healthcare, Engineering, Aerospace & Defense, and Process & Industrial.
Disclaimer:
This job posting is intended to describe the general nature and the level of the work to be performed. It is not intended to include every job duty and responsibility specific to the position. RCM reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
$170k yearly 1d ago
Healing Response Team Per Diem Responder
Internships.com 4.1
Team manager job in Boston, MA
The Community Healing Response Network (CHRN) is a network of Hospitals, health centers, and community organizations dedicated to supporting individuals and communities heal from incidents of community gun violence. Services are divided into three key areas: Immediate Support, Therapeutic Services, & Community Engagement, and include: Resource Navigation, On-Scene Support, Coping and Healing Groups, Bereavement Services, Behavioral Health Services, Community Engagement & Education. CHRN offers free and confidential services for individuals, families, and communities affected by community violence including:
Access to support line 24/7, 365 days a year.
Immediate support services for any individual affected by community violence.
Support for individuals and families during community events. Events include vigils, memorials, and funeral services.
Referral to on-going behavioral health services for individuals and families.
Trauma education and support at community meetings.
Community outreach to distribute basic trauma health information and support ways to cultivate healing. Community coping and healing groups.
CHRN is hiring per diem staff to respond to incidents of community violence. Responders will travel to scenes of community gun violence to support community members and facilitate healing. The required duties of responders are described below.
DUTIES
The Responder must be available to deploy the per diem response team members to provide PFA and immediately respond to on-call emergencies for crisis response when scheduled for on-call support and management of trauma support line.
Provide and enhance immediate and ongoing safety and provide physical and emotional comfort.
Calm and orient emotionally overwhelmed or distraught individuals.
Help survivors identify immediate needs and concerns and gather additional information as appropriate.
Offer practical assistance and information.
Connect survivors as soon as possible to social support networks, including family members, friends, neighbors, and community helping resources.
Support adaptive coping, acknowledge coping efforts and strengths, and empower survivors. encourage adults, children, and families to take an active role in their recovery.
Provide information that may help survivors cope effectively with the psychological impact of disasters.
Follow BPHC policies and procedures including HIPAA, complaints and grievances and electronic record keeping.
Understand and can apply trauma-informed practice and treatment.
Complete all documentation in a timely manner according to specifications.
Complete all required training for all Community Based Services employees upon employment and annually thereafter.
Provide referral, intake, discharge, and case monitoring information on all clients for inclusion into the appropriate information systems.
Attending relevant meetings and training courses as scheduled.
$83k-130k yearly est. 3d ago
Client Service Team Leader - ETFs
Brown Brothers Harriman & Co
Team manager job in Boston, MA
At BBH, Partnership is more than a form of ownership-it's our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what's next, this is the right place to build a fulfilling career.
The Client Service Team Lead - ETF directs client servicing team resources to achieve overall client satisfaction and serves as a point of escalation for complex issues. The individual focuses on the Fund Accounting, Administration and ETF operations disciplines and the applicable product offering for assigned client relationships. S/he will manage day to day activities for assigned client relationships and perform oversight of product offerings to support high client satisfaction. S/he will normally be responsible for managing Client Service Representatives and Senior Client Service Representatives.
Key Responsibilities:
Client Service
Field and respond to client inquiries and escalated issues and serve as the point person for senior level client contacts
Coordinate and participate in client meetings and deliverables
Serve as a key point of contact for external clients with regard to daily servicing inquiries
Identify ways to improve productivity and efficiency to enhance client experience
Oversee activities of assigned client relationships and accounts to ensure client satisfaction is achieved
Work closely with internal Teams to ensure timely resolution of client inquiries and improvement of services levels
Participate in intra/inter-departmental projects and initiatives
Recognize opportunities to achieve greater internal operational effectiveness
Assist in the coordination of new business, product implementations and conversions
Oversee daily ETF operational workflows to facilitate ETF client reporting
Leadership and People Management
Participate in the interview and selection process for job applicants, and assist new staff members in learning job specific tasks
Conduct annual performance appraisals and provide regular feedback based on development plans for direct reports
Develop key internal relationships to proactively aid in the resolution of client issues
Technology/ Products
In-depth knowledge of ETFs strongly preferred
Provide insight for potential workflow and application enhancements
Remain knowledgeable of changing industry initiatives and the regulatory environment
Exhibit a sound understanding of BBH products and services
Provide training to direct reports for the skills necessary to perform relevant job functions
Provide clients with support and insight on new technology, automation tools and products that are made available by BBH
Utilize relevant internal technology solutions to effectively manage client inquiries and support client servicing deliverables
Risk & Control
Provide oversight of all BBH products, services, and key deliverables for assigned clients relationships
Provide oversight and coordinate execution of periodic fund events, conversions or account launches with the appropriate internal departments
Ensure adherence to all established procedures, controls, and best practices
Maintain oversight of internal exception reporting and escalate issues that may impact client servicing
Education, Skill and Knowledge
BA/BS degree (business/finance/accounting concentration is preferred), or equivalent work experience
Minimum of 3 to 5 years of financial services experience
Experience in fund accounting and ETF operations
Prior experience working in a client servicing focused work environment
Ability to prioritize and quickly resolve client needs
Ability to multitask, prioritize assignments and work quickly and accurately in a deadline-oriented environment
Ability to communicate effectively with both verbal and written skills
Technical proficiency in internal and/or web-based systems a plus
Strong analytical ability
Ability to work in a collaborative environment that requires collaboration with multiple teams
In-depth knowledge and understanding of various securities options, accounting standards and ongoing regulatory changes
Knowledge of corporate actions, equity, fixed income, derivative investments, and emerging markets
Comprehensive working knowledge of Microsoft Office Products
What We Offer
A collaborative environment that enables you to step outside your role to add value wherever you can
Direct access to clients, information and experts across all business areas around the world
Opportunities to grow your expertise, take on new challenges, and reinvent yourself-without leaving the firm
A culture of inclusion that values each employee's unique perspective
High-quality benefits program emphasizing good health, financial security, and peace of mind
Rewarding work with the flexibility to enjoy personal and family experiences at every career stage
Volunteer opportunities to give back to your community and help transform the lives of others
Other
This role generally operates on a 10am-7:30pm schedule (EST) to align with business needs.
Hybrid model; 3x in-office per week. The team's dedicated in-office days are Wednesdays & Thursdays, with the third day flexible.
Salary Range
$80,000 - $120,000 base salary + bonus
BBH's compensation program includes base salary, discretionary bonuses, and profit-sharing. The anticipated base salary range(s) shown above are only for the indicated location(s) and may differ in other locations due to cost of living and labor considerations. Base salaries may vary based on factors such as skill, experience and qualification for the role. BBH's total rewards package recognizes your contributions with more than just a paycheck-providing you with benefits that enhance your experience at BBH from long-term savings, healthcare, and income protection to professional development opportunities and time off, our programs support your overall well-being.
We value diverse experiences. We value diverse experiences and transferrable skillsets. If your career hasn't followed a traditional path, includes alternative experiences, or doesn't meet every qualification or skill listed in the job description, please do go ahead and apply.
About BBH:
Brown Brothers Harriman (BBH) is a premier global financial services firm, known for premium service, specialist expertise, technology solutions and partnership approach to client management. Across Investor Services and Capital Partners, we work with an enviable roster of sophisticated clients who make BBH their first call when they are tackling their hardest challenges. Delivering for our clients and each other energizes us.
We believe that how we do our work is just as important as what we do. We are relentless problem solvers who know our best ideas come from collective debate and development-so we are never possessive about our ideas. Every day we come together as a diverse community of smart and caring people to deliver exceptional service and expert advice-creating success that lasts. No matter where you sit in the organization, everyone is empowered to contribute their ideas. BBHers can pick up the phone and call any colleague, and they are happy to help. Expanding your impact beyond your daily role is part of how we operate as trusted partners to one another.
We believe stability is a competitive advantage, but being stable means having the knowledge, skill, and discipline to evolve, often-pushing the boundaries of innovation. As a private partnership, every investment we make is in the relationships, technologies, products and development we believe are in the long-term interests of our clients and our people. Our long-tenured leaders are experts in their areas and are actively involved in the day-to day business, taking the time to provide guidance and mentoring to build the next generation of BBHers. Because we know, our success begins with yours.
Go to BBH.com to learn more about our rewards and benefits, philanthropy, approach to sustainability or how we support you to thrive personally, physically and financially.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, creed, marital status, sexual orientation, gender identity, disability status, protected veteran status, or any other protected status under federal, state or local law.
$80k-120k yearly Auto-Apply 22d ago
Dental Office Manager
42 North Dental
Team manager job in Braintree Town, MA
This is a Full-Time Dental Office Manager role.
The practice manager at 42 North Dental is partnered with the Dental Director to drive the growth and success of the office by supporting excellence in patient care and exceeding patient service expectations. As a practice manager you are responsible and accountable for the results of and the day-to-day operations of the office.
Responsibilities
Primary contact and resource for doctors in the practice
Review and maintain schedules for productivity
Treatment planning and coordinating to promote high case acceptance
Provide work flow direction for auxiliary staff
Human Resources including hiring, training, performance management and dismissal
Accounts receivables including patient pay and insurance
Reporting, interpreting and responding to practice metrics to improve office performance
Interact with home office to communicate office needs and success
Perform other related job duties as assigned
Qualifications
Minimum two years of experience managing a dental practice
Exceptional communication and customer service skills
Superior interpersonal skills
Thrives in a team-based environment
Displays a high degree of professionalism
Dedicated to being a true leader in the office
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$59k-86k yearly est. Auto-Apply 60d+ ago
Dental Office Manager (Leominster, MA)
Dental Dreams 3.8
Team manager job in Leominster, MA
Job DescriptionThe Role: Dental Dreams in Leominster, Massachusetts seeks a motivated Office Manager professional with managerial dental practice experience. This position will focus on achieving operational goals, managing employee relations, and patient relations. The scope of the role is to assist and cover the front desk staff, fulfill the scheduling requirements and provide the necessary support to the Dental Assistants and Dentists.
Who Are We: Dental Dreams is a dynamic, growing company with offices in Illinois, Texas, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Our mission is to provide high-quality dental services in first-class facilities. We hire only the most qualified dentists and staff committed to superior patient care. More than 94% of Dental Dreams' patients say they recommend us to family and friends.
Benefits:
MONTHLY BONUS
Competitive compensation
Benefits package includes:
Medical & Vision Insurance
Free dental treatment at our locations
PTO
401K
We pride ourselves on observing all CDC and industry guidelines. We have also secured the recommended PPE and have protocols to safeguard our patients and staff.
Responsibilities:
Supervise all front and back-office staff; and cover those roles if necessary.
Have a patient-centric disposition and foster a culture of service
Hiring & training of support staff, performance management & annual reviews
Accurately verify dental benefits and check-in/out processes
Assist with presenting and/or explaining treatment plans
Collect payments, co-payments, and deductibles
Overseeing patient scheduling per goals
Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
Pull patient charts for future appointments when necessary
Other duties as assigned
Qualifications:
Required:
Managerial and Dental Assistant experience
Possesses a track record for providing outstanding customer service
Must be able to work in a fast-paced, hands-on environment
Preferred:
Dental practice management experience
Bilingual
Knowledge in ADP Workforce, Dentrix, and/or Eaglesoft
KOS Services LLC / Dental Dreams is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
#HP
$60k-83k yearly est. 11d ago
Customer Engagement Manager
Dodge Construction Network
Team manager job in Boston, MA
Dodge Construction Network (Dodge) is looking for a Customer Engagement Manager. This role is a key member of our Go-To-Market organization, focused on supporting and empowering our SMB customer base-serving primarily subcontractors, general contractors, architects and engineers. In this role, you will help customers successfully engage with and realize value from their partnership with Dodge by providing proactive outreach, practical guidance, and best-practice recommendations. By leveraging data, insights, and customer conversations, you will help improve adoption within our product suite and build long-term, successful partnerships to drive retention.
This is a full-time position and reports directly to the Manager, Customer Success.
**_Preferred Location_**
This is a remote, home-office role and candidates can be located anywhere in the continental United States.
**_Travel Requirements_**
Travel is less than 10% of the time and may be occasionally required for GTM or team meetings.
**_Essential Functions_**
+ Responsible for building and maintaining strong relationships with new and existing clients to understand their needs, provide support, uncover risk and growth opportunities and ensure customer satisfaction
+ Execute successful customer engagement program through customer journey with intentional outbound touchpoints using customer health indicators and other support tools
+ Provide training and support to clients on using products or services effectively. This could include product demonstrations, training sessions and or assistance in creating and updating their profile or saved searches
+ Attain all KPIs designed to improve account retention, including contact rate, churn, and renewal and retention ratios
+ Follow SOPs for all account interactions within standard CRM systems and other tools
**_Key Metrics for Success_**
+ **First-Year Retention Rate:** Percentage of clients retained through their first renewal date
+ **Renewal Rate:** Percentage of clients renewing beyond their first year
+ **Engagement Metrics:** Client usage rates and engagement with key platform features during the first year
**_Education Requirement_**
Bachelor's degree and/or combination of equivalent work experience preferred.
**_Required Experience, Knowledge and Skills_**
+ 2+ years of experience in sales, account management, or customer support for SaaS-based software
+ Proficiency in Microsoft Office (Word, Excel, PowerPoint)
+ Ability to quickly learn and apply SaaS products
+ Basic knowledge of the construction industry, or the ability to learn it quickly
+ Strong personal integrity and accountability for outcomes
+ Excellent written and verbal communication skills
+ Strong relationship-building and customer-focused approach
+ Ability to coach customers on best practices and identify pain points and solutions
+ Empathetic mindset with a focus on supporting small business growth and customer success
**_Preferred Experience, Knowledge, and Skills_**
+ Experience working in a SaaS environment
+ Experience with CRM or order management systems
+ Bilingual (English/Spanish) preferred
**_About Dodge Construction Network_**
Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement.
Dodge is the catalyst for modern construction.
**_Salary Disclosure_**
_Base Salary range: $50,000-$60,000 + monthly variable_
This represents the expected salary range for this job requisition. Final offers may vary from the amount listed based on factors including geography, candidate experience and expertise, and other job-related factors. Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus.
**_For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the future require sponsorship for employment visa status._**
**_A background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances._**
**_Reasonable Accommodation_**
**_Dodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email_** **_***************************_** **_._**
**_Equal Employment Opportunity Statement_**
**_Dodge Construction Network is an Equal Opportunity Employer. We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law._**
\#LI-Remote
\#LI-SB1
\#DE-Remote
\#DE-2026-23
$50k-60k yearly 10d ago
Real Estate Team Lead
Vylla
Team manager job in Manchester, NH
Vylla Home's national footprint and full-service model provide a truly progressive approach to the real estate process, creating extraordinary experiences for both our customers and sales agents. As part of the Carrington and Vylla family of companies, we provide nearly every aspect of homeownership under one roof - from real estate with Vylla Home to title, settlement and escrow services with Vylla Title and Escrow, mortgage lending with Carrington Mortgage Services, LLC and more!
We offer our agents:
True partnership in your real estate business to support your career goals and development.
Competitive commission splits - keep your commission and set your own value!
Unlimited opportunity to earn what you are worth.
No upfront or monthly fees. We don't make money until you do.
Reasonable flat rate transaction fees. No hidden costs, and you don't pay until you close!
Qualified leads, assets and referrals - many unique options to increase your business. We are also a leading REO brokerage and provide multiple REO lead resources.
Free CRM tool (including a custom mobile app for when you're on the go!), marketing tools, transaction management system, e-signatures and more.
Customized training, live demos and a library of industry-relevant resources available 24/7. We also offer the Ninja Selling sales platform and training for agents to increase productivity - all at no cost to you!
Customizable marketing resources including agent websites, printed and digital materials, social media assets, tools, support and training.
Face-to-face broker support and coaching - true mentorship!
Dedicated resources from Vylla and Carrington's family of companies (including lending, title and settlement services along with superior customer service from our homeownership concierge team)
Back office support including dedicated transaction coordinators and an agent services resource team
“Best of both worlds” environment with local offices and support as well as the backing of a large, established and nationwide institution
Incentive program to earn cash if you help grow our team and refer new agents onboard
Resources for your clients including a mobile app for home search, moving discounts from local vendors and more.
Flexible schedules and control over your personal and professional growth as an agent
A fun, positive culture where our community, or Vyllage as we call it, supports one another and gives back
Apply today!
What will make you successful at Vylla?
An active Real Estate license
Drive and ambition to succeed as part of an innovative, fast-growing team
Complete focus on the customer experience
Strong communications skills and ability to build a network of engaged customers and prospects
Ability to multi-task and take initiative, strong work ethic
Vylla is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, gender, national origin, ancestry, age, marital status, sexual orientation, veteran's status, physical or mental disability or any other legally protected category. Vylla will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.
EEO/AAP Employer
$51k-99k yearly est. 4d ago
Dental Office Manager (Worcester)
Dental Dreams 3.8
Team manager job in Worcester, MA
Job Description
The Role: Dental Dreams in Worcester, Ma seeks a motivated Office Manager professional with managerial dental practice experience. This position will focus on achieving operational goals, managing employee relations, and patient relations. The scope of the role is to assist and cover the front desk staff, fulfill the scheduling requirements and provide the necessary support to the Dental Assistants and Dentists.
Who Are We: Dental Dreams is a dynamic, growing company with offices in Illinois, Texas, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Our mission is to provide high-quality dental services in first-class facilities. We hire only the most qualified dentists and staff committed to superior patient care. More than 94% of Dental Dreams' patients say they recommend us to family and friends.
Benefits:
Competitive compensation
Benefits package includes:
Medical & Vision Insurance
Free dental treatment at our locations
PTO
401K
We pride ourselves on observing all CDC and industry guidelines. We have also secured the recommended PPE and have protocols to safeguard our patients and staff.
Responsibilities:
Supervise all front and back-office staff; and cover those roles if necessary.
Have a patient-centric disposition and foster a culture of service
Hiring & training of support staff, performance management & annual reviews
Accurately verify dental benefits and check-in/out processes
Assist with presenting and/or explaining treatment plans
Collect payments, co-payments, and deductibles
Overseeing patient scheduling per goals
Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
Pull patient charts for future appointments when necessary
Other duties as assigned
Qualifications:
Required:
Managerial and Dental Assistant experience
Possesses a track record for providing outstanding customer service
Must be able to work in a fast-paced, hands-on environment
Preferred:
Dental practice management experience
Bilingual
Knowledge in ADP Workforce, Dentrix, and/or Eaglesoft
KOS Services LLC / Dental Dreams is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
The average team manager in Salem, MA earns between $68,000 and $172,000 annually. This compares to the national average team manager range of $44,000 to $152,000.
Average team manager salary in Salem, MA
$109,000
What are the biggest employers of Team Managers in Salem, MA?
The biggest employers of Team Managers in Salem, MA are: