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  • Pharmacy Operations Manager

    Walgreens 4.4company rating

    Team manager job in Graham, WA

    Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices. Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services. Operations Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law. Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow. At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies. Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies. Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation. Accountable for completion of non-clinical patient calls. Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place. Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met. Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager. Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program. Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships. People & Performance Management Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning. Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training. Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules. Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status. Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. Training & Personal Development Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Maintains and enhances current knowledge and skills related to pharmacy and healthcare. Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager. Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach. Communication Communicates with pharmacy team, relaying messages from the support center or other key emails as required. Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager Basic Qualifications High School Diploma, GED, or equivalent. PTCB or ExCPT certification (except in Puerto Rico). Has one year of work experience as a pharmacy technician in a retail or hospital setting. Must be fluent in reading, writing, and speaking English (except in Puerto Rico). Requires willingness to work flexible schedule, including evening and weekend hours. Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations) Preferred Qualifications Previous people management/ leadership experience. Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation. We will consider employment of qualified applicants with arrest and conviction records. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: Hourly By applying, you consent to your information being transmitted by Veritone to the Employer, as data controller, through the Employer's data processor SonicJobs. See WALGREENS Terms & Conditions at ************************************************************************** and Privacy Policy at *********************************************************************** and SonicJobs Privacy Policy at ******************************************* and Terms of Use at ********************************************* PandoLogic. Category:Pharmaceutical, Keywords:Pharmacy Technician, Location:Graham, WA-98338
    $22.5-31 hourly 1d ago
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  • Commercial Operations Manager

    Oldcastle Infrastructure 4.3company rating

    Team manager job in Auburn, WA

    Exempt Oldcastle Infrastructure™, a CRH company, is the leading provider of utility infrastructure solutions for the water, energy, and communications markets throughout North America. We're more than just a manufacturer of precast concrete, polymer concrete, or plastic products. We're a trusted and strategic partner to engineers, contractors, distributors, specifiers, and more. With our network of more than 80 manufacturing facilities and more than 4,000 employees, we're leading the industry with innovation and a safety-first mindset. Job Summary The primary role of the Commercial Operations (CommOps) Manager is to oversee the total order lifecycle for the site. The CommOps Manager will be responsible to direct sales, customer service, and project management teams to process orders, communicate with customers, and work with internal stakeholders efficiently and effectively. They will work closely with the engineering, production, and transportation teams to resolve any customer service, schedule, or contract issues. The CommOps Manager will also work with regional finance and the credit and collections team to help resolve any payment disputes or past due customers. Job Location This position will be based in Auburn, WA. Job Responsibilities Build & lead commercial team to effectively manage the customer experience; oversee quoting, order management and fulfillment, and customer service standards. Understand order-to-cash cycle and take ownership of monthly financial goals Develops, implements, and streamlines processes to manage sales orders Effectively forecast shipments on a monthly, quarterly, and annual basis Review customer purchase orders to ensure compliance with approved price levels, terms and cycle commitments to coordinate hand-off to Project Execution teams. Collaborates with other Oldcastle business units to drive process improvements; specifically act as a liaison between sales & manufacturing to predict demand and drive asset utilization and proactively manage COGs Works closely with other departments to drive schedule attainment and resolve customer service issues Proactively minimize, respond to, and negotiate escalated customer back charges Manages the change order process to minimize project scope-creep Assumes overall responsibility to deliver orders on-time and on budget Works closely with Production, Warehouse, Procurement & Sales teams to develop and participate in an effective S&OP process Other duties as assigned. Job Requirements BS degree or equivalent industry experience required; MBA preferred 5 + years sales and/or operations management experience in industrial or construction environment preferred Demonstrated ability to read and understand blueprints and contracts Strong business and financial acumen that translates to sound, profitable sales, and business decisions Excellent communication skills and ability to relate across multiple levels with contractors, engineers, subs and government officials Proficient in Microsoft Office programs (Word, Excel, Outlook) and CRM software. Process improvement or lean manufacturing certification is preferred Job Compensation Target yearly salary is $110,000.00 to $120,000.00 Target yearly bonus is 15% Vacation hours of two weeks per year Sick leave benefits up to 56 hours per annum 401k plan Short-Term and Long-Term Disability benefits Eleven paid holidays per year Annual Community Volunteer paid day What CRH Offers You Highly competitive base pay Comprehensive medical, dental and disability benefits programs Group retirement savings program Health and wellness programs A diverse and inclusive culture that values opportunity for growth, development, and internal promotion About CRH CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of large international organization. If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest! Oldcastle Infrastructure, a CRH Company, is an Affirmative Action and Equal Opportunity Employer. EOE/Vet/Disability-
    $110k-120k yearly 2d ago
  • Customer Experience Manager - Victoria's Secret - Kitsap - Silverdale, WA

    Victoria's Secret 4.1company rating

    Team manager job in Silverdale, WA

    A Victoria's Secret & Co Customer Experience Manager is a values-based leader who delivers exceptional customer and associate experiences to grow top line sales. This role reports to the Store Manager. Primary Responsibility: The Customer Experience Manager is responsible for driving and growing top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. In addition, the Customer Experience Manager supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. Direct Reports as assigned: Customer Experience Lead(s) and / or Associates All Store Leadership Team responsibilities include: * Leading and demonstrating company values within the store. * Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. * Conducting associate observations and associate coaching. * Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. * Linking results to behaviors and actions to drive top-line sales. * Independently managing labor hours within the store to drive top line sales and profit. * Owning the overall appearance and presentation of brand by maintaining visual merchandising standards. * Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. * Demonstrating and leading company policy and procedures. * Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. * This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks. Click here for benefit details related to this position. Minimum Salary: $21.75 Maximum Salary: $31.40 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Passion for Victoria's Secret Brand. * Ability to improve customer satisfaction and drive customer loyalty. * Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results. * A sense of self-awareness with an interest in seeking feedback to improve and develop. * Experience selecting and developing direct reports to the next level and creating an environment where people do their best work. * Ability to monitor/track progress and incorporate feedback into decision-making. * Proven ability to link company strategies to day-to-day activities and inspire a team to deliver total company contribution. * Experience with influencing cross-functional partners in informal and formal settings to get things done. * Ability to work nights, weekends, and a flexible schedule. * Ability to stand for long periods and frequently bend, kneel, and lift. * Ability to use technology (headsets, mobile devices, computers). * 3+ years of retail leadership experience preferred. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links:California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance. An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
    $21.8-31.4 hourly 15d ago
  • PT Customer Lead

    Ahold Delhaize

    Team manager job in Graham, WA

    At Food Lion, Associates are the most important assets to our organization. We want associates to have meaningful careers full of variety and challenges. Each associate contributes to the overall success of Food Lion, and in return, we strive to provide all associates with a fulfilling work experience and reward performance and commitment. We are committed to the professional development of our associates through on-the-job learning opportunities and training. 0591 Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law. If you have a disability and require assistance in the application process, please contact our Recruiting Department at ***********************
    $107k-161k yearly est. 2d ago
  • Manager Customer Experience

    The Hertz Corporation 4.3company rating

    Team manager job in Olympia, WA

    We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where customer loyalty, brand reputation, and operational excellence converge. In this role, you will serve as the primary CX partner to cross-functional leaders in Customer Operations, Product, Technology, and Customer Care, with a mandate to build a best-in-class, customer-centric experience across all our locations. This role is a **high-impact, high-visibility individual contributor role** . You will operate at a strategic level, often interfacing with VP- and Director-level leaders, while also engaging directly with frontline leadership to identify experience gaps and drive actionable improvements. The role will also focus on foresight-anticipating customer needs, shaping future-state experiences, and influencing how we measure success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate leaders, high-visibility stakeholders, and a team committed to defining what great looks like-for our customers, our employees, and our brands. The starting salary for this role is $100K, commensurate with experience. **What You'll Do:** + Lead initiatives to create best-in-class experiences across high-volume, high-friction customer touchpoints + Own the end-to-end customer experience strategy for the Customer Operations domain, including communication, service recovery, rental pickup and drop off experiences + Partner with Insights & Analytics to shape CX narratives and drive data-informed decisions + Identify and prioritize CX breakdowns through VOC, operational data, and field feedback + Act as the first point of contact for field leaders on CX-related challenges and opportunities + Design, test, and iterate on new customer experience concepts in collaboration with Ops and Product + Present in ongoing and ad hoc cross-functional forums (e.g., weekly business reviews), often with VP-level stakeholders + Support the evolution of CX measurement strategies-including journey-level insights and forward-looking KPIs + Contribute to frontline enablement-whether through messaging, process design, or behavioral reinforcement **What We're Looking For:** + Bachelor's degree required. Degrees in Business, Hospitality, Industrial Engineering, or a related field preferred + 5-8 years of experience in Customer Experience or a related role with a strong operational lens and direct partnership with frontline leadership teams + Background in travel, hospitality, or other service-intensive industries where in-person experiences are core to the customer journey + Demonstrated success driving change across a matrixed organization, particularly in cross-functional or field support roles + Analytical and data-informed; comfortable using data to shape CX narratives and partnering with Insights & Analytics to inform priorities and gain stakeholder buy-in + High emotional intelligence and strong communication skills. Comfortable presenting to executives and connecting with frontline operators alike + Systems thinker with the ability to balance customer empathy with business impact + Curious, adaptable, and proactive. Constantly seeking to improve how things work for the customer and the business **What You'll Get:** + 40% off any standard Hertz Rental + Paid Time Off + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching. + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran
    $100k yearly 60d+ ago
  • Dental Office Manager

    Rising Tide Dental 3.5company rating

    Team manager job in Centralia, WA

    Job Description Dental practice in Centralia, WA is looking for an experienced Dental Office Manager! We are a growing, patient-focused dental practice seeking an experienced Dental Office Manager to lead our front office operations and support our clinical team. This role is ideal for a motivated leader who thrives in a fast-paced environment and is passionate about patient experience, team development, and practice performance. Come join our family! Key Responsibilities: Oversee daily office operations and ensure smooth patient flow Manage scheduling, staffing, and front office team performance Handle insurance verification, billing, collections, and AR management Monitor production, collections, and monthly goals Maintain compliance with HIPAA, OSHA, and practice policies Support hiring, onboarding, training, and team accountability Serve as a positive leader and point of contact for patients and staff Qualifications: Minimum 2-3 years of experience as a Dental Office Manager (required) Strong knowledge of dental insurance, billing, and practice management systems Proven leadership, communication, and organizational skills Ability to multitask, problem-solve, and lead with professionalism Experience with [Dentrix / Eaglesoft / Open Dental] preferred What We Offer: Competitive pay based on experience Supportive leadership and team-oriented culture Opportunities for growth within the practice If you are a proactive leader who values excellence in patient care and team success, we would love to hear from you.
    $61k-80k yearly est. 16d ago
  • Enterprise Customer Account Manager

    UKG 4.6company rating

    Team manager job in Olympia, WA

    **Why UKG:** At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. **About the Team:** Our Services and Distribution Enterprise team is a dynamic group of talented, collaborative professionals who work closely to align customers' goals with our broad set of products. We pride ourselves on fostering a supportive and innovative environment where every team member is encouraged to contribute their unique skills and expertise. Together, we strive to exceed customer expectations and drive significant business growth. **About the Role:** The Enterprise Customer Account Manager will be focused on selling into Enterprise Services and Distribution named accounts in an assigned geographic territory. This position requires an individual who can successfully build and grow existing customer relationships selling our full suite of products. A successful candidate will need to use consultative selling skills to clearly understand customer/prospect business requirements and recommend the best UKG software solution to meet their business objectives. **Key Responsibilities:** + Strengthen and expand customer relationships through regular and frequent face-to-face interactions designed to drive sales growth. + Attend industry events, trade shows, and conferences relevant to your customer base. + Proactively develop, utilize, and maintain a deep understanding of the customer's industry. + Advise, consult, and support customers on best and next practices in the utilization and expansion of services. + Develop and maintain a "greenspace" heatmap and run strategic sales campaigns to drive pipeline and bookings in assigned accounts. + Collaborate with internal stakeholders to develop and maintain Annual Account Plans and Relationship Maps for each assigned account. + Build strong executive relationships (CHRO, CIO, CFO, COO, etc.) across the account. + Leverage your sales management team, UKG executive sponsors, and in-person meetings to strengthen these relationships. + Conduct at least two in-person business reviews with the customer annually, covering adoption, support, and roadmap discussions. + Share new product offers and innovations during business reviews to drive sales. + Monitor account health, identify risks, and collaborate on Save Plans with appropriate teams. + Maintain accuracy of account contacts and sentiment in SFDC, including a rolling four-quarter pipeline. **Basic Qualifications:** + At least 8 years of experience driving full cycle sales management process + Proven experience with a mix of transactional and strategic deals, ranging from 9-12 month sales cycles. + Demonstrated ability to consistently exceed a $1 million+ quota year over year, maintaining a pipeline three times the quota. + Experience selling SaaS solutions, preferably in HCM, WFM, Payroll, or ERP **Preferred Qualifications:** + Proven track record of building and growing customer relationships in an Enterprise territory. + Experience building strong executive relationships (CHRO, CIO, CFO, COO, etc.) across the account. + Strong consultative selling skills with the ability to understand customer/prospect business requirements. + Excellent communication and presentation skills. + Ability to work collaboratively with internal stakeholders and leverage executive relationships. + Experience with Sandler, Challenger, Powerbase Selling methodology or similar Sales methodology + Superior negotiation, written and verbal communication skills + Up to 50% travel **Equal Opportunity Employer: ** UKG is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. View The EEO Know Your Rights poster (************************************************************************************************** and its **supplement** . UKG participates in E-Verify. View the E-Verify posters here (******************************************************************************************** . It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. **Disability Accommodation in the Application and Interview Process:** For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ****************** . **Pay Transparency:** The base salary range for this position is $170,000 annually; however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for commissions and restricted stock unit awards as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at *************************** It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.
    $54k-80k yearly est. 34d ago
  • Management Team

    Smart Style

    Team manager job in Chehalis, WA

    Calling Ambitious Hairstylists: Take the Next Step in your Career and Join the SmartStyle Hair Adventure at Our Full-Service Salon with Amazing Clientele! Are you a talented hairstylist, barber, or cosmetologist looking to take your career to the next level? Then look no further join our leadership team! At SmartStyle, we're eager to welcome passionate and motivated professionals to our bustling salons. We've got amazing clients and great growth opportunities for you! Become a valued member of our SmartStyle family today! If you're passionate about making clients look and feel fabulous and you're excited to encourage and mentor a team, Apply Now! Why You'll Love Working with Us: * We provide a Culture of Possibilities -- explore opportunities for career advancement and professional development with us, and work with our experienced leadership team to achieve your goals. * Earn great wages, along with tips and commission--we pay our employees extra for superb customer service, strong performance, and commitment to our teams. * We've got a huge base of loyal customers ready to share stories and create new memories with you. * Take advantage of trainings that will enhance your skills and knowledge. * Enjoy medical, dental, and vision-care benefits -- along with paid sick leave and vacation time --so you can look and feel your best while developing your career. * You'll get to know our supportive, caring family business owners who put customers and employees first. We're a small business that's 100% family owned and operated. Our stylists can earn up to $80,000 and motivated managers can earn even more than that! What We're Looking For: * Licensed cosmetologists or barbers eager to take the next steps to grow their career. * Stylists with a deep love for hair styling trends and artistry. * Individuals with a learning and growth mindset who can adapt and contribute. * A go-getter who wants to learn about business operations and can work to develop salon management skills. * Individuals who are enthusiastic about learning how to lead a team. * Stewards who lead by example and collaborate well with others. What You'll Do: * Help to lead and inspire your team to success. * Deliver top-notch customer service and create a welcoming environment for clients. * Motivate by example, boost team morale, and provide hands-on support. * Use exceptional communication and interpersonal abilities to connect with upper management, staff, and clients. * Keep up to date with salon software and other business applications. * Be goal-driven with the ability to set, track, and achieve sales targets. * Ensure consistent communication and collaboration with the rest of the leadership team. Compensation and Schedule: * Make $22-31 per hour, including wages, incentives, and tips. * Help to craft a flexible salon schedule that ensures coverage on evenings and weekends for the benefit of both customers and team members. Are You Ready to Join Our Leadership Team? Considering a move? We are always on the lookout for talented individuals to join our salons in WA, OR, ID, MT, and AK. We can help pay relocation fees for the right person! Interested? Contact *********************** for more details. Step into an exciting career with SmartStyle and let's create fantastic styles together!
    $22-31 hourly Easy Apply 60d+ ago
  • Management Team

    Regis Haircare Corporation

    Team manager job in Chehalis, WA

    Calling Ambitious Hairstylists: Take the Next Step in your Career and Join the SmartStyle Hair Adventure at Our Full-Service Salon with Amazing Clientele! Are you a talented hairstylist, barber, or cosmetologist looking to take your career to the next level? Then look no further join our leadership team! At SmartStyle, we're eager to welcome passionate and motivated professionals to our bustling salons. We've got amazing clients and great growth opportunities for you! Become a valued member of our SmartStyle family today! If you're passionate about making clients look and feel fabulous and you're excited to encourage and mentor a team, Apply Now! Why You'll Love Working with Us: * We provide a Culture of Possibilities -- explore opportunities for career advancement and professional development with us, and work with our experienced leadership team to achieve your goals. * Earn great wages, along with tips and commission--we pay our employees extra for superb customer service, strong performance, and commitment to our teams. * We've got a huge base of loyal customers ready to share stories and create new memories with you. * Take advantage of trainings that will enhance your skills and knowledge. * Enjoy medical, dental, and vision-care benefits -- along with paid sick leave and vacation time --so you can look and feel your best while developing your career. * You'll get to know our supportive, caring family business owners who put customers and employees first. We're a small business that's 100% family owned and operated. Our stylists can earn up to $80,000 and motivated managers can earn even more than that! What We're Looking For: * Licensed cosmetologists or barbers eager to take the next steps to grow their career. * Stylists with a deep love for hair styling trends and artistry. * Individuals with a learning and growth mindset who can adapt and contribute. * A go-getter who wants to learn about business operations and can work to develop salon management skills. * Individuals who are enthusiastic about learning how to lead a team. * Stewards who lead by example and collaborate well with others. What You'll Do: * Help to lead and inspire your team to success. * Deliver top-notch customer service and create a welcoming environment for clients. * Motivate by example, boost team morale, and provide hands-on support. * Use exceptional communication and interpersonal abilities to connect with upper management, staff, and clients. * Keep up to date with salon software and other business applications. * Be goal-driven with the ability to set, track, and achieve sales targets. * Ensure consistent communication and collaboration with the rest of the leadership team. Compensation and Schedule: * Make $22-31 per hour, including wages, incentives, and tips. * Help to craft a flexible salon schedule that ensures coverage on evenings and weekends for the benefit of both customers and team members. Are You Ready to Join Our Leadership Team? Considering a move? We are always on the lookout for talented individuals to join our salons in WA, OR, ID, MT, and AK. We can help pay relocation fees for the right person! Interested? Contact *********************** for more details. Step into an exciting career with SmartStyle and let's create fantastic styles together!
    $22-31 hourly Easy Apply 26d ago
  • Operational Support Manager (WMS Band 2)

    State of Washington

    Team manager job in Olympia, WA

    WSLCB Vision Safe communities for Washington State. Mission Promote public safety, public health and trust through fair administration, education, and enforcement of liquor, cannabis, tobacco, and vapor laws. This recruitment is open until filled. First review of applications will be November 24th, 2025, please submit an application on or before November 23rd, 2025. The hiring authority reserves the right and may exercise the option to make a hiring decision at any time. We encourage all to apply as early as possible. This position is currently eligible to telework. This position will be required to work in the office at least 1 day per week or more as needed. This may change based on business needs. Who we are The mission of the Washington State Liquor and Cannabis Board (WSLCB) is to promote public safety and trust through fair administration, education and enforcement of liquor, cannabis, tobacco, and vapor laws. We search for people who demonstrate a strong work ethic, excellence in customer service, partnering and teamwork, and quality performance. We want to create a culture that fosters excellence in customer service, open and honest communication, transparency and accountability, data driven decisions, and business-initiated process improvement. Our commitment to DEIB The WSLCB strives to promote Diversity, Equity, Inclusion, and Belonging (DEIB) in all aspects of our work. This includes a commitment to our workforce and external stakeholders. It is our mission to build, educate, and inspire an inclusive environment that recognizes, respects, and celebrates diversity in the workplace and in the community we serve. We are committed to maintaining a thriving culture where employees and those we serve feel safe and accepted regardless of education, background, or beliefs. As a WSLCB team member, you will have opportunity to join statewide business resource groups (BRGs) such as, Rainbow Alliance and Inclusion Network ;Veteran Employee Resource Group; Latino Leadership Network, Blacks United in Leadership and Diversity; Disability Inclusion Network; Washington Immigrant Network; Hawaiians, Asians, and Pacific Islanders Promoting an Empowerment Network; Supporting our Voices, Empowering Rights, and Engaging Indigenous Governance; and Interagency Committee of State Employed Women. Your opportunity at a glance The WSLCB Finance Division is announcing an exciting opportunity for an Operational Support Manager (WMS Band 2) position in Olympia, WA. This is a Washington Management Service (WMS) Band 2 position that reports to the Chief Finance Officer. This position is responsible for managing, directing, and providing oversight to the Operational Support staff and overseeing the daily operations of the Agency that includes Headquarters Reception, Workplace Safety and Security, Building Management, Business Services, Agency Asset Management and Inventory, Agency Transportation and Fleet Management, Agency Process Improvement and administering the agency's Contracting and Procurement functions. This position is the primary liaison with internal customers on implementation of, and compliance to ensure alignment with policies and best practices and has significant influence on the outcomes of defined services and uses independent judgment in resolving complex problems where precedents are not always clear. If you have an interest in administering contacts, procurement and facility management for an agency with a focus on process improvement, we encourage you to apply to be a part of the WSLCB team! WSLCB provides a modern work environment and excellent benefits including: * A comprehensive benefits package (but not limited to Medical/Dental/Vision, Long Term Disability, Life Insurance etc.) * Paid Vacation, Leave, and Holidays * Tuition Waiver ( in courses at state universities/colleges on a space availability basis - all or a portion of the tuition/fees may be waived for state employees) * Tuition reimbursement (courses taken with prior approval in order to further employee's career development with the WSLCB) * Training and career development programs (including online courses and LinkedIn Learning) * A healthy work/life balance (this may include flexible/alternative work schedules and telework/remote work opportunities, when possible) * Employee Assistance Program- confidential program created to promote the health, safety and well-being of public service employees * Generous wellness program (we offer reimbursements for certain fitness related activities) * Onsite exercise facility (for employees working at WSLCB Headquarter Building in Olympia) * Infants at Work Program to promote parent and infant bonding, parental well-being and healthy infant development. Depending on your job duties, work location and supervisor approval, eligible employees who are new mothers, fathers or legal guardians can bring their infant (six weeks to six months) when they return to work * Free parking Some of the duties you will perform are: * Develop and administer agency-wide program of contracting and procurement to ensure compliance with RCW 39.26. * Work with the CFO, strategizes projects and process improvement efforts to improve consistency of practice, interpretation, compliance, risk minimization and adherence to applicable and new legal requirements and to minimize litigation exposure in complex and evolving field of law. * Provide professional and technical consultation and advice to a spectrum of agency employees from executive management to individual line staff regarding complex, multi-dimensional issues that affect the diverse divisions, programs, policies, organizations, and/or jurisdictions across the agency * Develop and conduct training for a variety of audiences, including senior leadership, managers, agency staff, and agency coordinators across the agency for Operational Support processes and procedures * Ensure that existing policies are reviewed in a timely manner and updated when appropriate. Facilitates the development and execution of new policies when internal policy need requires. Coordinates administrative and executive policy and procedure development, to include participation in creating, reviewing, and editing all agency level policies. * Manage a team of contract professionals who are responsible for delivering contracting support service work at all organizational levels. This position recruits, develops, and trains the necessary staff to deliver consistently effective and efficient contracting support services. * Ensure all contracts are enforceable, that proper rules of competition are followed, and that post award controls are in place to monitor active contracts for performance and compliance. * Serve as the subject matter expert on all aspects of contracting, procurement, and support operations. This position is responsible for the development of contracts, templates, guidance messages, briefing memos (verbal and written), and other materials compliant with complex state, federal, and third-party legal requirements, aligning with agency objectives and articulating and mitigating adverse risk using plain talk. * Oversee and/or deliver effective contracts and procurement-related training on a recurring basis and acts as policy and procedure owner for agency contracting policies. Conducting policy, procedure, and template document maintenance as needed and in partnership with agency staff and completes review of assigned fiscal notes, decision packages, and/or agency request legislation. Provides both technical and policy-related feedback. * Ensure Liquor and Cannabis Board facilities are secure, workplaces are safe, and the agency is prepared for emergencies by managing the day-to-day leadership and management of the following programs: Workplace Safety, Facility Leasing, Building Management, Business Services, and the Reception Desk. * Oversee the managing and leading all facilities planning, both short term and long-range planning activities. This includes coordinating with facility lessors, interagency coordination with the Office of Financial Management (OFM) and Department of Enterprise Services (DES) to ensure the proper management and execution of all planning elements. * Ensure building leases are executed on-time and the agency receives the best deal possible that serves the operating needs of our staff. Negotiates and works with landlords and contractors to ensure all facilities are in top working order. Works with the Department of Enterprise Services (DES)/Real Estate Services (RES) on tenant improvements where applicable, and with OFM on authorizations, the management of the modified pre-design process, and facility inventories. * Manage agency fleet services, and building management, by contributing to increased conservation and alternative energy by ensuring agency vehicles are fuel efficient and available for use and building locations and upgrades are conducted with the goal of energy efficiency. * Oversee management of assets, fleet, and sustainability activities, measures agency progress toward agency and statewide requirements and objectives and provides expert-level consultation and recommendations to executive management. Required Qualifications: Experience for required qualifications can be gained through various combinations of formal professional employment and educational experience. See below for how you may qualify. Option 1: At least seven (7) years of experience in negotiating, administering or terminating government contracts, contract property management, contract cost or price analyses or contract compliance administration, and experience managing or supervising staff. Option 2: An Associate's degree involving a major study in business administration, public administration, business law, commerce, mathematics, statistics, economics, or closely allied field. AND At least five (5) years of experience in negotiating, administering or terminating government contracts, contract property management, contract cost or price analyses or contract compliance administration, and experience managing or supervising staff. Option 3: A Bachelor's degree or higher involving a major study in business administration, public administration, business law, commerce, mathematics, statistics, economics, or closely related field. AND At least three (3) years of experience in negotiating, administering or terminating government contracts, contract property management, contract cost or price analyses or contract compliance administration, and experience managing or supervising staff. If you are excited about this role but not sure if your experience aligns perfectly with every qualification in the job description, we encourage you to apply. At the Washington State Liquor and Cannabis Board, we are dedicated to building a diverse and authentic workplace centered in belonging. You may just be the needed candidate for this or other roles. HOW TO APPLY PLEASE READ THE FOLLOWING INFORMATION CAREFULLY TO ENSURE YOU HAVE SUBMITTED THE REQUIRED MATERIALS TO BE CONSIDERED. IMPORTANT: To be considered for this position, you MUST include the following, failure to do so will result in your application being disqualified: * Completed online application. * Current Resume. * Letter of Interest describing how you meet the specific qualifications for the position. * Three professional references to include a current or recent supervisor with email addresses and phone numbers. A resume will not substitute for completing the "work experience" section of the application. The information provided in your application and supplemental questionnaire must support your selected answers in the supplemental questions. Responses not supported in your application will disqualify you for consideration of employment from this recruitment. Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position. Other Applicants for employment with the Washington State Liquor and Cannabis Board should also be aware of RCW 66.08.080, which states in part: "No employee of the board shall have any interest, directly or indirectly, in the manufacture of liquor sold under this title, or derive any profit or remuneration from the sale of liquor, other than the salary or wages payable to him in respect of his office or position, and shall receive no gratuity from any person in connection with such business. RCW 69.50.351, no member of the state liquor and cannabis board and no employee of the state liquor and cannabis board shall have any interest, directly or indirectly, in the producing, processing, or sale of cannabis, useable cannabis, or cannabis-infused products, or derive any profit or remuneration from the sale of cannabis, useable cannabis, or cannabis-infused products other than the salary or wages payable to him or her in respect of his or her office or position, and shall receive no gratuity from any person in connection with the business. The Washington State Liquor and Cannabis Board is an equal opportunity employer and encourages applications from job seekers with diverse backgrounds. Honoring diversity, equity and inclusion means that as an agency, and as individuals, we are committed to ensuring that all employees enjoy a respectful, safe, and supportive working environment. All qualified applicants will receive consideration for employment without discrimination based on sex, race, creed, religion, color, national origin, age, honorably discharged veteran or military status, sexual orientation including gender expression or identity, the presence of any sensory, mental, or physical disability, or the use of a trained dog guide or service animal by a person with a disability. You are welcome to include your name and gender pronouns in your application, to ensure we address you appropriately throughout the application process. For questions about this recruitment, or to request reasonable accommodation in the application process, please email ***************** or call ************** For TTY service, please call the Washington Relay Service at 7-1-1 or **************.
    $86k-150k yearly est. 13d ago
  • SR Inbound Supervisor

    Central Transport 4.7company rating

    Team manager job in Tacoma, WA

    Central Transport is one of the nation's most trusted and technologically advanced Less-Than-Truckload (LTL) carriers. With an ever-growing network of terminals nationwide, our team of dedicated professionals provide safe and efficient service to the United States, Canada, and Mexico. Our Growth is Creating Great Opportunities! Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it! Once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you! Thanks for your interest in working on our team! Central Transport LLC is one of the nation's most reliable and technologically advanced LTL (Less-than-Truckload) carriers to date. We are privately owned and have been servicing manufacturing & retail companies of all sizes for over 90 years. With over 200 locations around the country, we pride ourselves on the continuous expansions that we have made and are still making strides to improve our operation systems to better service our wide network of clientele. For example, we have recently implemented 25 next-day hubs in our network to provide immediate, essential services for our customers overnight. We also hold the industry's most modern fleet with our tractors & trailers having an average age of 2.5 years old. Earlier this year, our business levels have reached the highest they've ever been; breaking our personal record that had been set the previous year. We like to credit our growing success with our ability to develop and provide opportunity for our team of employees so they can make advancements within our company. Our employees enjoy a competitive salary and benefits package, including: 401k, Paid Time Off (PTO), Medical/Dental Insurance, Flexible Spending Account, and Life Insurance. This is an Onsite position at our Tacoma, WA Terminal and the candidate must be able to work a flexible schedule of: Shift: Monday-Friday 5AM-3PM Salary ranges from: $65,000-$80,000 + a 5-10% performance bonus Ideal Candidate Requirements: Experience in managing a team, preferably in transportation operations. A thorough understanding of the LTL trucking industry. Prior management, dispatch or dock experience, preferably in LTL trucking industry. Must have strong leadership skills including the ability to hire, coach, counsel, train, and mentor employees. Desire to surround customer with excellence in service. High aptitude for technology. The ability to multi-task while being detail oriented. Excellent written, listening and verbal communication skills· Must be willing to work 50 hours/week average. Must be able to work any shift including nights and/or weekends and in any weather condition. Must be capable of working under tight time constraints in a high-pressure environment with multiple priorities. An associate or bachelor's degree preferred but not required. Duties include, but are not limited to: Oversee dock operations for your designated section of the terminal dock. This includes the process of loading, managing forklift traffic, and overseeing proper picking/sortation of palletized freight. Ensure proper load of carriers by monitoring the cube and weight of trailers. Provide leadership and accountability to a team of drivers, dock workers and dock hand· Monitor dock production, ensuring facility key performance indicator goals are met and/or exceeded. Monitor hours and overtime. Maintain a safe work environment compliant with state and federal DOT/OSHA standards. Ensure company operational model compliance. Support a culture of excellence in quality of product to internal and external customers.
    $65k-80k yearly Auto-Apply 60d+ ago
  • Team Manager

    Panera, Flynn Group

    Team manager job in Lacey, WA

    Flynn Group entered the Panera system in 2015 with the acquisition of 47 cafes. Since then, we have more than tripled in size to become the 2nd largest Panera franchisee in the world and continue to grow by building new stores and acquiring other franchise operators. Flynn Panera is a franchisee of Panera Bread. Flynn Panera is built on a decentralized business model, which means that each geographic area is led by a Market Leader. Reporting to the ML are Area Directors, who are multiple unit operators, responsible for the overall functions of the cafés in their areas. Reporting to the Area Directors are the General Managers, who are the chief Cafe managers responsible for the overall running of their café. Aiding the management of the Cafe are Assistant Managers, who are responsible for running of their departments and who help with every-day management responsibilities. Rounding out the cafe leadership are Team Managers. We strive to hire only the best, starting with our leadership. Our leaders within Flynn Panera have over 190+ years of experience in the restaurant industry, and 60+ years with Flynn Group. We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion, and Win as One. Position Description Our Panera Bread cafes are upscale, friendly cafes which feature baked breads and pastries. We serve made-to-order soups, salads and sandwiches as well as specialty espresso beverages. No Fryers and No Late Nights. We're known for our artisan breads, quality soups, salads and sandwiches which results in a grease and alcohol-free environment for our associates. As a manager, this means no late nights, but we do hope you're a morning person. Managers at our growing cafes supervise up to 75 staff members to ensure a top-quality service experience for our guests. + As a Team Manager at Panera Bread, you would be responsible for providing outstanding leadership to your team. + You should be passionate about the industry, inspiring others, coaching, counseling, creating a profitable environment, and delivering an exceptional customer experience. + Our managers must maintain high standards of restaurant cleanliness, sanitation, food quality and safety, and facility management. At Panera Bread, warmth is our business. It's what we do best. We look for like-minded individuals who are ready to surround themselves with fresh food and great people. + We are looking for experienced restaurant professionals with a steady, stable employment track record, attention to detail, and outstanding social skills. This is an outstanding opportunity to join a rapidly growing concept. Essential Duties and Responsibilities Restaurant management combines strategic planning, shift organization and day-to-day management activities. At Panera Bread, restaurant management is fast paced, highly demanding and very rewarding. Typical work activities for a Team Manager: + Serve as a role-model and lead the team. + Ensure that team members are providing great customer service. + Taking ownership for the business performance of the restaurant. + Maintain a safe, secure and healthy environment by following all safety and sanitation standards and procedures. + Run quality opening, mid and closing shifts ensuring a consistent positive customer experience. + Coordinating the entire operation of the restaurant during scheduled shifts. + Greeting customers and doing table visits to ensure customer satisfaction. + Recruiting, training and motivating staff. + Assist the specialist within the bakery‐cafe, ensuring team members are properly trained and fully competent in all aspects of food service and customer support. + Ensures objectives are achieved while operating within all company guidelines, cultural values and following ethical business practices. + Exhibits a professional image. Promotes and embodies our Values and Beliefs as outlined on the Premier Card. Education and Experience + At least 1-2 years Hospitality experience. + Food Management Certifications also a plus + Must have the "Run it Like you Own It Mentality" + Excellent organization, customer service and time management skills + Proven track record for leadership. + Passion, energy and a positive attitude + Work well under pressure and be able to work with a diverse group of people + Have a valid driver's license and reliable transportation. + Reference checks Perks for our employees: + Competitive wages + Flexible work schedules + Meal Discounts + Health Benefits + 401(k) with company match + Paid Vacation + Development opportunities Team Manager Compensation Range: $19.00 - $25.00 / hour Competitive wages plus tips, Flexible work schedules, Meal discounts, Medical/Dental/Vision, HSA, Short/Long Term Disability, Life, Hospital Indemnity, Critical Illness, AD&D, Legal, Paid Sick Leave Physical Standards: + Must be able to stand and exert well-paced mobility for up to ten (10) hours in length. + Must have the ability to safely lift pots, pans, glassware, boxes, etc. up to 50 pounds in weight. + Must be able to read and write to facilitate communication. + Must possess finger and hand dexterity for using small tools and equipment. The associate is responsible for performing the essential responsibilities of this position with or without reasonable accommodation. The associate should notify Flynn Panera of any reasonable accommodation requests and may need to provide supporting medical documentation. This may not list all duties for this position and the associate in this position may be required to perform other duties to meet business needs. Flynn Panera, reserves the right to revise this at any time. This job description is not a contract for employment, and either the associate or Flynn Panera may terminate employment at any time. Why Work for Flynn Panera? Flynn Panera is a growing franchise within Flynn Group that offers stability, opportunity for advancement as well as a great environment, training and benefits. We are committed to helping each employee work and live to their fullest potential within a culture you won't want to quit! Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!
    $19-25 hourly 60d+ ago
  • LOSS PREV/CUSTOMER ENGAGEMENT SPEC

    Fred Meyer 4.3company rating

    Team manager job in University Place, WA

    Provide customer service by acknowledging customers as they enter and exit the store, answer questions, assist with deactivation of electronic article surveillance devices, and monitor the Greeter Kiosk. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Based in Portland, Oregon, Fred Meyer merged with The Kroger Company in 1998. Today, we're proudly serving Fred Meyer customers in over 120 stores throughout Oregon, Washington, Idaho and Alaska. As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all. Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited. Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Fred Meyer family! What you'll receive from us: The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to: A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans. Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service. Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco. Valuable associate discounts on purchases, including food, travel, technology and so much more. Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program. Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways. For more information about benefits and eligibility, please visit our Benefits Page ! Minimum - High School Diploma or GED - Strong attention to detail - Demonstrated ability to maintain confidentiality and protect sensitive information - Ability to work in a fast-paced environment - Ability to work within strict time frames/resolute deadlines - Strong critical thinking skills, attention to detail and ability to draw conclusions Desired - Ability to speak a second language - Knowledge of Kroger policies, procedures, and organizational structure- Model customer 1st behavior; deliver and encourage other associates to deliver excellent customer service - Acknowledge customers in a friendly manner as they enter and exit the store - Maneuver in the store's entry and exit areas - Politely ask customers to see their receipt for non-bagged items and direct customers to registers when non-bagged items are observed - Respond to activations of Electronic Article Surveillance (EAS) systems - Assist customers with deactivation of EAS devices - Answer customer questions concerning the location of items or sections within the store - Direct communication with the district Asset Protection (AP) manager/district AP specialists to report suspicious behavior - Assist customers with bascarts that may lock up with Purcheck - Report safety concerns to supervisor - Comply with corporate policies and promote/follow company initiatives - Maintain flexibility to work any shift - Must be able to perform the essential job functions of this position with or without reasonable accommodation
    $33k-58k yearly est. 7d ago
  • Customer Service Manager - State Farm Agent Team Member

    Ej Silvers-State Farm Agent

    Team manager job in Renton, WA

    Job DescriptionBenefits: Bonus based on performance Health insurance Opportunity for advancement Paid time off Signing bonus Training & development Licensed Customer Service Manager Job Summary: The licensed customer service manager is accountable for leading and managing the customer service team to deliver exceptional service and support to clients. This role involves developing customer service policies, training staff, handling complex customer issues, and ensuring compliance with industry regulations. The manager will work closely with other departments to improve overall customer satisfaction and retention. Key Responsibilities: Team Leadership and Development: Recruit, train, and mentor customer service representatives. Conduct regular performance evaluations and provide feedback. Foster a positive and productive work environment. Customer Service Operations: Develop and implement customer service policies and procedures. Monitor and analyze customer service metrics to ensure goals are met. Handle escalated customer issues and complaints in a timely manner. Quality Assurance: Ensure customer service interactions are aligned with company standards and regulatory requirements. Regularly review and update training materials and operational procedures. Conduct quality assurance audits and implement corrective actions as needed. Customer Relationship Management: Build and maintain strong relationships with key clients. Gather customer feedback and work with other departments to implement improvements. Develop strategies to enhance customer satisfaction and loyalty. Compliance and Reporting: Ensure the team adheres to industry regulations and company policies. Prepare and present regular reports on customer service performance to senior management. Maintain accurate records of customer interactions and transactions. Collaboration and Communication: Work closely with sales, marketing, and product development teams to address customer needs and concerns. Facilitate regular team meetings to communicate updates and gather feedback. Serve as a liaison between the customer service team and other departments. Qualifications: Education: Bachelors degree in business administration, management, or a related field preferred. Licensing: Industry-specific license or certification may be required (e.g., insurance, financial services). Additional certifications in customer service management (e.g., Certified Customer Service Manager (CCSM)) are a plus. Experience: Previous experience in customer service, with at least 2-5 years in a supervisory or managerial role. Experience in the specific industry (e.g., insurance, finance, healthcare) is preferred. Skills: Strong leadership and team management skills. Excellent communication and interpersonal abilities. Proficiency in customer service software and CRM systems. Analytical skills to assess performance metrics and identify improvement areas. Personal Attributes: High level of integrity and ethical standards. Problem-solving and conflict resolution skills. Ability to work under pressure and handle challenging situations. Working Conditions: Primarily office-based with standard business hours. Occasional travel may be required for training, meetings, or client visits. Flexibility to work extended hours during peak times or for urgent matters. Compensation: Competitive hourly rate with potential bonuses based on performance, travel incentives, and quarterly bonuses. Benefits may include health insurance, retirement plans, and professional development opportunities. By effectively managing the customer service team and ensuring high standards of service, a licensed customer service manager plays a crucial role in maintaining customer satisfaction and fostering long-term client relationships.
    $34k-54k yearly est. 29d ago
  • Dental Office Manager

    Lone Peak Dental Group

    Team manager job in Aberdeen, WA

    Job Description Join Our Team as an Operation Manager! Do you love working with kids and teens? Are you passionate about making dental visits fun and stress-free? If so, we want YOU to be part of our team at Harbor Kids Dental and Family Orthodontics in Aberdeen! At Harbor Kids Dental and Family, we create smiles that last a lifetime by making every visit a Kidsperience! We're on the lookout for a reliable, energetic, and compassionate Operations Manager who thrives in a team-oriented environment and is committed to providing outstanding care to our kiddos and their caregivers. Why Join Us? Make a Difference: Be a part of a team that helps kiddos develop lifelong healthy habits. Supportive & Fun Team: Work in an environment where teamwork, positivity, and making a difference are at the heart of what we do. Competitive Pay & Perks: Enjoy a flexible schedule, full-time hours, and a benefits package that includes: Medical, Dental & Vision Insurance 401K Paid Time Off & Holiday Pay Bonus Opportunities Company-Paid Continuing Education Referral Bonus Program Who We're Looking For: Someone who loves working with kids and creating a positive experience. A dependable, detail-oriented team player with a strong work ethic. A difference-maker who is eager to learn and grow. Requirements: Minimum of 3-5 years of management experience is required. A minimum of 3 years dental experience required. Working knowledge of clinical operations. Proficiency in dental software (Denticon highly preferred) and Microsoft office required. Payroll processing experience is a plus! Exceptional organization skills! A Typical Day as an Operations Manager: Managing the operations workflow daily, weekly, and monthly Ensure office is scheduled with confirmed patience Maintaining appropriate staffing levels Ensuring smooth patient flow and maintaining a kid-friendly environment. Develop, coach, and inspire other team members to grow Schedule: 8+-hour shifts Occasional Saturday work Occasional travel to surrounding offices as needed Daytime hours - No nights! Availability to respond to patient issues outside normal work hours (within reason) Some Saturday work as needed Be Part of Something Bigger! Lone Peak Dental Group is a leading pediatric specialty Dental Support Organization (DSO) with over 76 offices across 15 states. Founded in 2003, we are committed to serving underserved communities and ensuring all children receive the dental care they deserve. Our mission, “Creating healthy habits that last a lifetime,” is at the heart of everything we do. YOU are the key to creating a welcoming, engaging, and exceptional experience for every kiddo. If you're ready to bring smiles and make a lasting impact, we can't wait to meet you! Apply today and become a Difference Maker! Lone Peak Dental Group is proud to be an equal-opportunity employer and an E-Verify employer.
    $57k-79k yearly est. 11d ago
  • Customer Engagement Manager

    Dodge Construction Network

    Team manager job in Olympia, WA

    Dodge Construction Network (Dodge) is looking for a Customer Engagement Manager. This role is a key member of our Go-To-Market organization, focused on supporting and empowering our SMB customer base-serving primarily subcontractors, general contractors, architects and engineers. In this role, you will help customers successfully engage with and realize value from their partnership with Dodge by providing proactive outreach, practical guidance, and best-practice recommendations. By leveraging data, insights, and customer conversations, you will help improve adoption within our product suite and build long-term, successful partnerships to drive retention. This is a full-time position and reports directly to the Manager, Customer Success. **_Preferred Location_** This is a remote, home-office role and candidates can be located anywhere in the continental United States. **_Travel Requirements_** Travel is less than 10% of the time and may be occasionally required for GTM or team meetings. **_Essential Functions_** + Responsible for building and maintaining strong relationships with new and existing clients to understand their needs, provide support, uncover risk and growth opportunities and ensure customer satisfaction + Execute successful customer engagement program through customer journey with intentional outbound touchpoints using customer health indicators and other support tools + Provide training and support to clients on using products or services effectively. This could include product demonstrations, training sessions and or assistance in creating and updating their profile or saved searches + Attain all KPIs designed to improve account retention, including contact rate, churn, and renewal and retention ratios + Follow SOPs for all account interactions within standard CRM systems and other tools **_Key Metrics for Success_** + **First-Year Retention Rate:** Percentage of clients retained through their first renewal date + **Renewal Rate:** Percentage of clients renewing beyond their first year + **Engagement Metrics:** Client usage rates and engagement with key platform features during the first year **_Education Requirement_** Bachelor's degree and/or combination of equivalent work experience preferred. **_Required Experience, Knowledge and Skills_** + 2+ years of experience in sales, account management, or customer support for SaaS-based software + Proficiency in Microsoft Office (Word, Excel, PowerPoint) + Ability to quickly learn and apply SaaS products + Basic knowledge of the construction industry, or the ability to learn it quickly + Strong personal integrity and accountability for outcomes + Excellent written and verbal communication skills + Strong relationship-building and customer-focused approach + Ability to coach customers on best practices and identify pain points and solutions + Empathetic mindset with a focus on supporting small business growth and customer success **_Preferred Experience, Knowledge, and Skills_** + Experience working in a SaaS environment + Experience with CRM or order management systems + Bilingual (English/Spanish) preferred **_About Dodge Construction Network_** Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement. Dodge is the catalyst for modern construction. **_Salary Disclosure_** _Base Salary range: $50,000-$60,000 + monthly variable_ This represents the expected salary range for this job requisition. Final offers may vary from the amount listed based on factors including geography, candidate experience and expertise, and other job-related factors. Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus. **_For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the future require sponsorship for employment visa status._** **_A background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances._** **_Reasonable Accommodation_** **_Dodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email_** **_***************************_** **_._** **_Equal Employment Opportunity Statement_** **_Dodge Construction Network is an Equal Opportunity Employer. We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law._** \#LI-Remote \#LI-SB1 \#DE-Remote \#DE-2026-23
    $50k-60k yearly 5d ago
  • Seasonal Merchandise Team Lead

    Wildlife Conservation Society 4.5company rating

    Team manager job in Central Park, WA

    Department: Restaurant Services Title: Team Lead Employment Type: Temporary/Seasonal Status: Non-Exempt Pay Rate: $17.50/hour Reports To: Full time management and Temporary Assistant Manager Schedule: Wednesday - Sunday OR Saturday - Wednesday Hours: Must be able to work weekends and holidays; weekday hours also available 8:00 AM - 6:00 PM, dependent on weather and guest attendance; schedule subject to change through the spring and summer. Hours are subject to change on short notice depending on weather and needs of the business POSITION SUMMARY: Assist in leading the daily operation of an assigned area. Ensure that all staff provide superior customer service and consistent quality offerings that enhance the guest's experience. Implement sales training in order to sell products in a manner that maximizes transaction spending. Enforce WCS procedures and checklists for maximum daily efficiency. DESCRIPTION: Lead People * Assist in the training of staff members within your assigned location(s) consisting of, but not limited to: customer service, equipment handling, routine cleanliness and maintenance, daily production logs, WCS restaurant policies & procedures, etc, * Communicate daily break schedules to staff members and cover open positions when necessary * Ensure safety protocols are met at all times Sales & Service * Supervise the daily operation of assigned location(s) and staff to achieve sales target. * Responsible for the timely and accurate resolution of any customer complaint * Reinforce selling skills training by focusing on the individual sale to increase average transaction spent. * Maintain cash and inventory controls to ensure that society funds are handled in an accurate and secure manner that conforms to departmental policies and procedures. Routine Maintenance * Ensure that the food presentation area is fully stocked, organized, exciting and visually appealing. * Ensure that all work locations are neat, clean, organized and safe. * Adhere to all Federal, State and Local labor laws and standards for food preparation, presentation, sanitation and storage. Food Quality * Enforce WCS provided portion size for all products sold. Ensure proper menu builds while reducing waste and shrinkage of assigned location(s). Collaborate * Establish and maintain a collaborative working relationship with all staff. * Maintain general knowledge of park attractions and amenities to provide superior customer service. * Follow all WCS rules and regulations. Administrative * Assist in the preparation of reports as needed. * Perform other duties as assigned. * Ensure daily logs are properly filled out and filed away PERKS of Working with Us: * Free employee access to 5 Parks: surround yourself with animals of all kinds and getting the opportunity to interact and engage with like-minded individuals * Complimentary Parking * Complimentary Guest Park Tickets (After 45 days) * Company provided uniforms * Access to online learning and tuition discounts with Monroe College * Earned Paid Sick Time * Employee Assistance Program * Free Banking
    $17.5 hourly 7d ago
  • Dental Office Manager

    Ideal Dental

    Team manager job in Maple Valley, WA

    Job Description Dental Office Manager - Join us. Where your smile truly matters! At Ideal Dental, we're on a mission to revolutionize dental care-and we want you to be part of the journey! As one of North America's fastest-growing dental groups, we're driven by our vision to provide exceptional, comprehensive dental services all under one roof. Established in 2008, we're proud to be clinician-founded and clinician-led, with a focus on patient-centered care and an unwavering commitment to innovation and growth. Job Summary: A Dental Office Manager is responsible for overseeing all day-to-day operations of the dental office to ensure smooth and efficient functioning. This includes managing patient service issues to guarantee high levels of guest satisfaction, fostering office morale to promote a positive company culture, and creating staff schedules. The Dental Office Manager is expected to complete daily and monthly reports and take on additional responsibilities as required to support the office's needs. Every day, you'll help create beautiful smiles and contribute to the health and well-being of the community. Responsibilities · Oversee Daily Operations: Ensure the dental office runs smoothly by managing all day-to-day activities, from patient flow to team coordination. · Deliver Exceptional Patient Service: Address and resolve patient service issues with professionalism and care, ensuring every guest leaves with a positive experience. · Develop and Manage Team: Lead, mentor, and support the dental team, providing opportunities for professional development while ensuring the team works collaboratively to achieve office goals. · Foster Team Morale: Build and maintain a supportive, engaging work environment that aligns with our company culture and inspires the team to excel. · Staff Scheduling: Create and manage efficient staff schedules, balancing office needs with team availability to ensure optimal coverage and productivity. · Audit Patient Accounts: Review and verify patient accounts for accuracy, ensuring all billing and records are in top shape. · Guide Treatment Plans: Present treatment options clearly and compassionately, assisting patients in overcoming financial barriers and helping them make informed decisions. · Track Office Performance: Complete daily and monthly reports, analyzing key metrics to help drive office efficiency and growth. · Support Office Needs: Take on additional duties as required, contributing to the overall success of the office in various capacities. · Travel for DeNovo Offices: Be flexible and open to traveling to newly acquired DeNovo offices as needed to support their integration and ensure seamless operations. What do you need to have to be a part of our team? A minimum of 2 years of management experience, with dental experience preferred to bring expertise to the role. A high school diploma or equivalent. A welcoming smile and a positive attitude that creates a friendly and inviting atmosphere for both patients and staff. Strong communication and customer service skills to ensure effective interaction with patients and team members. Proven leadership abilities, with a talent for leading by example and motivating the team to succeed. A natural desire and ability to connect with and serve guests, ensuring they feel valued and well cared for. Excellent multi-tasking skills, with the ability to stay organized and focused while working in a fast-paced environment. DeNovo Offices: New or acquired offices may require travel. Why You'll Love It Here: At Ideal Dental, we're committed to helping you grow professionally, providing you with opportunities to expand your skills, work with cutting-edge technology, and make a lasting impact on your patients. If you're passionate about dental care, thrive in a dynamic, supportive environment, and want to be part of a team that values both excellence and compassion, this is the place for you. · MONTHLY BONUS POTENTIAL Medical insurance. Discounted dental benefits for the employee, their spouse, and dependent children. Paid holidays. Paid Time Off (PTO). 401K. Employee scholarship program. At Ideal Dental, we're dedicated to putting smiles on the faces of our guests and our team. We foster a supportive, positive environment where every team member can thrive, grow, and enjoy their work. Join us and be part of a culture where your smile truly matters.
    $55k-77k yearly est. 9d ago
  • Client Service Supervisor

    Help at Home

    Team manager job in Olympia, WA

    As the nation's leading provider of high-quality home care services, we empower our clients to live independently, safely, and with dignity in their own homes. The home is more than a place - it's the center of health, care coordination, and Meaningful Moments that transform lives. We're seeking a **Client Service Supervisor** who is passionate about making a difference and driving impact. This role offers an opportunity to contribute to meaningful work and help shape the future of care in communities across the country. Our Benefits: + Comprehensive medical, dental, and vision coverage + 401(k) retirement plan + Paid time off and holidays + Employee assistance programs and wellness initiatives + Flexible options to support a balanced life **Responsibilities** What You'll Do: + Maintain elements of the assigned clients' files, and all related paperwork. + Consistently maintains the confidentiality of patient/client and agency information, following HIPAA guidelines relative to handling patient records. + Assigns homecare aides based on the client's overall needs and Plan of Care. + Provides coaching to Caregivers to ensure high quality client care and escalates ongoing concerns with Caregiver performance to the Caregiver management team. + Proactively communicates schedules and changes with clients, home care aides, referral sources, and management. + Prioritizes client care and service and may conduct in home visits with a client to maintain perspective and connection, assess their needs and communicate any changes or needs to appropriate parties. + Prepares and submits routine departmental reports as required. + Records and maintains accurate documentation of the client's condition and overall service. + Maintain and keep record of client satisfaction surveys, and client in-home visits to address areas of concern as well as to continue to build relationships. + Appropriately handles client complaints and problems; documents and reports any significant issues for further attention or resolution as required. This is a mandatory reporter position of critical incidents. + Provides education and coaching on changes to a client's Plan of Care. + Maintains positive working relationships with clients, homecare aides and referral sources + Ensures compliance with local, state and federal laws as well as with Company policies and procedures. + Performs other related duties as assigned. + If your area of focus includes Developmental Disabilities (DD), you are required to comply with all applicable state regulations regarding training, documentation, and any other mandated practices to ensure adherence to legal and organizational standards. This includes, but is not limited to, in person meetings, maintaining accurate records, completing required training within specified timeframes, and adhering to state-specific guidelines to support individuals effectively and responsibly. + This description reflects assignment of essential functions, management may assign or reassign duties and responsibilities to this job at any time that are not listed above. **Qualifications** What You'll Bring: + Excellent organizational skills: ability to multitask and manage multiple responsibilities. + Able to provide necessary feedback to improve overall services. Identifies and progresses toward meeting personal and professional goals. + Strong problem-solving skills; ability to deal with conflict in a professional manner. + Ability to multitask and manage multiple responsibilities. + Demonstrate compassion, responsibility, and cheerful attitude. Ability to deal with conflict in a professional manner. + Basic computer literacy and typing skills. + Customer service skills. Education and Experience: + At least 18 years of age. + High school graduate or equivalent preferred; May require higher level of education or certification. + Current PPD, or Chest x-ray if applicable. + Medicaid, Waiver, or Home Healthcare experience preferred. + Other Requirements pursuant to state or local rules as applicable. Management Authority: + Conducts performance reviews + Trains other associates + Directs work of other associates Physical Requirements: + Ability to move, transport, or position: ☐ up to 50 pounds; ☐ up to 100 pounds + Ability to move or traverse about in offices and/or client homes, including ascending and descending stairs. + Ability to communicate effectively and clearly with others to exchange information. Travel Requirements: + Regular travel on a daily or weekly basis required, even in inclement weather _The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request._ _Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status._ **Job Profile Summary** The Care Service Supervisor may, where permitted, develop, and monitor appropriate care plans to ensure clients receive quality care while serving as the primary liaison between clients, homecare aides, managers, referral sources, and others directly involved in the client's care.
    $56k-82k yearly est. 8d ago
  • Customer Service Supervisor

    Medosweet Farms

    Team manager job in Kent, WA

    Job DescriptionSalary: $27-$30 per hour Description of Company: Medosweet is a family-owned food and beverage distribution company whose mission is to create an Exceptional Customer Experience through Employee Teaming, Innovative Technology, and Fresh New Customer offerings while Honoring our Founders core values of recognizing Employees, Customers, Community, and Faith in the conduct of our company. Medosweet's Vision is Providing Best in Class Service while treating All Employees and Customers like Family. About the Position: Medosweet's Customer Service Supervisor is responsible for overseeing our Customer Service team along with managing customer orders, resolving customer issues, answering phones, checking in visitors, running reports, scheduling PTO for team members, and creating and maintaining standard operating procedures (SOPs) for the department. The Customer Service Supervisor will work closely with our Sales & Distribution Director and other departments to ensure the highest level of customer satisfaction and team performance. This position is considered a "working management" position, who will work alongside our Customer Service team. Essential Duties and Responsibilities: Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Manage customer orders and resolve customer issues in a timely and professional manner. Answer phones and greet visitors, ensuring a positive experience for all customers and visitors. Be able to multitask and problem solve requests from several departments. Monitor team performance and provide feedback to direct reports. Schedule PTO for team members and ensure adequate coverage during absences. Create and maintain SOPs for the department, ensuring consistency and accuracy in all processes. Collaborate with the Sales Director and other departments to ensure the highest level of customer satisfaction. Run reports and analyze data to identify trends and opportunities for improvement. Maintain a positive work environment and foster a culture of teamwork and collaboration. Position Requirements: The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Supervisory Skills: This position directly supervises up to 2 or 3 employees, depending on the company growth. This position carries out supervisory responsibilities in accordance with the organizations policies and applicable laws. Responsibilities include assisting with hiring; training, planning, assigning, and directing work; monitoring performance; rewarding and disciplining employees; and addressing complaints and resolving problems. Education: Bachelor's Degree and 3 years experience in Business or related experience and/or training; or equivalent combination of education and experience.
    $27-30 hourly 14d ago

Learn more about team manager jobs

How much does a team manager earn in Tumwater, WA?

The average team manager in Tumwater, WA earns between $57,000 and $197,000 annually. This compares to the national average team manager range of $44,000 to $152,000.

Average team manager salary in Tumwater, WA

$106,000

What are the biggest employers of Team Managers in Tumwater, WA?

The biggest employers of Team Managers in Tumwater, WA are:
  1. Panera, Flynn Group
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