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  • Clinical Team Lead - Full Time - Evenings - 1 Pavilion

    Trinity Health Mid-Atlantic 4.3company rating

    Team manager job in Darby, PA

    *Employment Type:* Full time *Shift:* Evening Shift *Description:* *Job Type:* Full Time *Schedule:* 3:00pm to 11:00pm, 80 hours per biweekly pay period. The Clinical Team Lead is a registered nurse who supports, leads and directs clinical practice. He or she provides assessment, prioritization and direction of activities to meet the changing unit demands. Following the direction of the Nurse Manager, he or she assumes leadership accountability for fostering the established professional practice and care delivery models. The Clinical Team Lead implements unit specific strategies as well as colleague specific practice remediation that results in achieving specific clinical quality and patient safety outcomes. *Requirements:* BSN required, MSN preferred. 2-3 years prior RN experience required Specialty Certification to be obtained within 1 year. *Special Skills:* Ability to communicate in English, both written and verbal Effective communication skills Two (2) years general nursing experience Demonstrated teaching, leadership and human relation skills Ability to remain calm during stressful situations *We offer a competitive salary and comprehensive benefits including:* * *Benefits start on first day of employment* * Medical, Dental, & Vision Coverage * Retirement Savings Program * Paid Time Off * Tuition Reimbursement * Free Parking * Daily Pay *Our Commitment * Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
    $26k-38k yearly est. 1d ago
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  • Practice Support Manager

    Duane Morris LLP 4.9company rating

    Team manager job in Philadelphia, PA

    JOB TITLE: Practice Support Manager DEPARTMENT: Information Services OFFICE: Philadelphia OVERVIEW: Duane Morris LLP, a global law firm with 900+ attorneys in offices across the U.S. and around the world, offers innovative solutions to the legal and business challenges presented by today's evolving global markets. Summary: The Practice Support Manager leads the Firm's Practice Support operations and services, drives adoption of legal technology, manages staff and vendors, establishes best practices, and aligns firm-wide initiatives to deliver efficient, high quality, and cost-effective solutions that improve legal outcomes and client service. The Practice Support Manager serves as a liaison between the IS department and attorneys, staff, administrative groups, ancillary businesses, clients, vendors, outside counsel, prior counsel, successor counsel, co-counsel, and opposing counsel for all legal technology issues. Key Responsibilities and Duties: Own day-to-day operations of Practice Support across offices/matters; set priorities, allocate resources, and balance workloads across Project Managers and supporting staff. Serve as primary escalation point for Practice Support issues; coordinate cross-functionally with Information Services and Practice Groups. Oversee all phases of the EDRM, including defensible preservation, collection coordination, processing, analytics, review workflows, productions, and post-production support. Advise case teams on ESI strategy, cost optimization, analytics, early case assessment, and Generative AI review. Drive adoption of firm-approved tools; develop playbooks, templates, and automation to increase efficiency. Partner with Applications/Systems and Trial Support Technology leadership on platform roadmaps, upgrades, testing, and integrations. Identify and pilot new technologies and features that improve accuracy, speed, and client value. Manage relationships with approved vendors; oversee SOWs, pricing, SLAs, performance, and e-invoicing. Evaluate proposals; recommend vendor selection and budgets; track spend against matter and departmental budgets; ensure cost transparency. Design and deliver targeted training for attorneys, paralegals, and staff on platforms, workflows, and best practices. Promote continuous improvement through lessons learned, peer-led sessions, and internal certifications. Lead and mentor a team of Project Managers, including goal setting, performance management, and career development. Foster a collaborative, high-performing culture focused on quality, accountability, and client service. Collaborate via dotted-line relationships with Practice Support Applications/Systems and Trial Support Technology leaders to align people, processes, and technology. Required Qualifications, Skills, and Experience Education and Experience Bachelor's degree required; advanced degree (JD, MBA, MS in IS or related) preferred. Minimum 7-10 years of law firm or legal service provider experience in eDiscovery/Practice Support, including at least 3 years in a supervisory or management role. Demonstrated success managing complex, multi-matter portfolios and cross-functional teams in a fast-paced environment. Technical Knowledge Deep expertise across the EDRM and litigation lifecycle; defensibility and QC methodologies. Expert user of leading review platforms (e.g., Relativity, Nuix Discover, Reveal/Brainspace) and operational knowledge of at least one processing tool (e.g., Nuix Workstation, Relativity Processing, eCapture). Solid understanding of databases, data structures, analytics, indexing, custom queries, and reporting; familiarity with scripting and automation a plus. Proficiency with Microsoft 365, Windows, and firm systems such as iManage. Core Competencies Strategic leadership, team development, and performance management. Strong project/program management; ability to prioritize and deliver on-time, on-scope, on-budget. Analytical problem-solving; creative, practical solutions under deadline pressure. Excellent written and verbal communication; ability to translate complex technical concepts for diverse audiences. High attention to detail; sound judgment; discretion with confidential information. Customer-centric mindset; continuous improvement orientation. Certifications and Professional Credentials Relativity Certified Administrator (RCA) strongly preferred; willingness to obtain if not current. ACEDS (Certified eDiscovery Specialist) preferred. PMP, PMI-ACP, or comparable project management certification a plus. Other platform-specific certifications (e.g., Nuix, Reveal/Brainspace) are a plus. Reporting Structure and Team Management Reports to the Practice Support & Innovation Director. Directly manages Practice Support Project Managers. Working Conditions and Additional Requirements: Full-time; may require occasional after-hours or weekend work to meet court and client deadlines. Occasional travel may be required for vendor meetings, training, or firm initiatives. BENEFITS: Comprehensive healthcare, dental, vision, and prescription plans. Commuter, HSA and FSA spending accounts Short-term and long-term disability and life insurance coverage 401k and Pension Plan 20 vacations days, 11 paid holidays Employee Referral Bonus ($3,000.00) ACCOMMODATION STATEMENT: If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please contact Nate Maxwell at ************. CALIFORNIA APPLICANTS: Please visit our Privacy Notice and to learn about our information practices in the application and employment context. Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not a contract or employment agreement and is not to be construed as an exhaustive statement of all functions, responsibilities or requirements. In addition, Duane Morris reserves the right to amend, suspend or terminate any benefit plan, in whole or in part, at any time. The authority to make such changes rests with the Plan Administrator
    $124k-159k yearly est. 1d ago
  • Airport Customer Service Supervisor

    GAT Airline Ground Support 4.5company rating

    Team manager job in Philadelphia, PA

    GAT is seeking dynamic individuals to join its team of aviation professionals. Classification: Variable Hour, Non-Exempt Job Summary: Customer Service Supervisor is responsible for supervising all functions of the airline customer service operations, which include, but are not limited to: auditing flight paperwork to ensure compliance, complete personnel evaluations on leads and trainers. Coordinates proper handling of OJI's including the acquisition of medical attention and corporate reporting. Ensuring compliance with all safety policies and procedures and working conditions for the entire operation. Attend safety meetings, team meetings, etc., and other airport forums. Handle all location personnel functions, ensuring proper personnel coverage on a daily basis. Serve as the liaison with airline customers as well as local airport authorities. Job Responsibilities: Monitoring and responsibility for the safe and efficient operation of all airline ground support equipment Reporting discrepancies that may exist both functional and mechanical on the ground support equipment; Coordinating between each assigned carrier to ensure that service for cargo and baggage meets the needs of the carrier to ensure on-time schedules are met Responsible for equipment and ensuring its safe and efficient operating status; Confer with other supervisors and managers to coordinate activities with other departments; Determining manpower requirements; ensuring disciplinary procedures are conducted in a fair, timely, and consistent manner; Ability to comply with attendance/tardiness standards. Able to perform under pressure and within fixed time constraints Read and interpret aircraft weight and balance loading instructions, hazardous materials identification labels, aircraft loading manifest, and baggage routing tags Follows and complies with all federal, state, municipal, airport authority, and carrier rules and regulations Ensure crews are being briefed before flights on positions to take and how flight will work Other duties as assigned Requirements: Strong understanding of Airline Customer Service Experience in the Airport Ground Handling business. Must possess computer experience (6+ months) and knowledge of Microsoft Word and Excel Ability to navigate electronic devices (phones, computers, fax machines, printers, timeclock, etc). A proven track record in supervising a business unit. Experience in operational planning and resource allocation. Working knowledge of GSE maintenance issues. Experience and understanding of commercial issues in aviation. Must have a High School diploma, GED Must be at least 18 years of age Capable of processing information in a timely manner Must have and maintain a Valid Driver's License Able to proficiently speak, read, and write in English Basic computer literacy Previous ramp or airline experience Must successfully complete all training requirements and maintain certifications throughout employment Must clear an FBI fingerprint background check Must successfully complete all required training Physical Requirements: Must be physically fit to perform the duties of the job including but not limited to standing, lifting, bending, pushing, and pulling for extended periods of time Capable of repetitively lifting up to 70 pounds in confined spaces and repetitively Must be physically fit to perform the duties of the job Willing to work outside in all types of weather conditions with exposure to loud noises Specific Working Hours Must be able and flexible to work variable shifts, weekends, and holidays Specific shifts to be determined Must be able to work extended hours on short notice during non-routine operations GAT Airline Ground Support, as an equal opportunity employer, makes hiring decisions based on business needs and the best-qualified candidates available and does not discriminate in its employment decisions on the basis of any protected category. GAT Airline Ground Support is a drug-free workplace and conducts random drug tests. Employment with GAT Airline Ground Support is contingent upon a clean driving record, 10-year Criminal History records check, and drug screen as required. You must also have proof of high school or GED completion.
    $30k-41k yearly est. 5d ago
  • Office Manager

    Brightside Clean Pros

    Team manager job in Conshohocken, PA

    Exciting Career Opportunity: Office Manager - Home Services Compensation: $25/hour during 90-day training/probation; $60K base salary after completion Benefits: $250/month stipend (insurance/benefits), paid federal holidays Bonuses: Monthly performance bonus based on revenue goals and key KPIs + additional incentive based on completed/collected revenue Job Type: Full-Time Industry: Home Services / Facilities Services / Consumer Services Why Join Us? BrightSide Clean Pros is hiring a high-performing Office Manager to own the front office for our growing home-service company. Formerly known as BrightSide Window Cleaning, our 2023 rebranding reflects our massive growth and commitment to excellence. You'll be responsible for customer communication, scheduling, follow-ups, and improving office systems - keeping the calendar full and operations running smoothly. If you've worked in a service business and love staying organized, communicating clearly, and keeping things moving all day, this role is for you. Your Role: What You'll Be Doing Answer inbound calls, texts, and emails from customers Provide quotes and turn inquiries into booked appointments Respond promptly and follow up with customers to ensure nothing falls through the cracks Manage the daily schedule and keep technicians fully booked Confirm appointments, handle reschedules, and coordinate timing Handle callbacks and customer concerns professionally Track leads and customer communication in our systems/CRM Help improve office systems and processes as we grow Minimum Requirements Office management / scheduling / customer service experience in a home-service business Strong phone and communication skills Organized, proactive, and dependable - stays busy without needing direction Comfortable discussing pricing and helping customers book the right service Excited to build systems and grow into a leadership role Compensation & Incentives Earnings: $25/hour during 90-day training/probation; $60K base salary after completion Benefits: $250/month stipend (insurance/benefits), paid federal holidays Bonuses: Monthly performance bonus based on revenue goals and key KPIs + additional incentive based on completed/collected revenue Schedule: Full-Time, Hybrid (Conshohocken, PA) Our Core Values (B.R.I.G.H.T.S.I.D.E.) BE RESPECTABLE: We carry ourselves with professionalism and honor. IMPRESSIVE: We strive to wow our customers and staff at a high level. GOAL ORIENTED: We are driven by results and constant improvement. HAPPY: We bring a positive, world-class attitude to every interaction. TIMELY: We value punctuality and efficiency. SINCERE: We are genuine in our commitment to excellence. IMPACTFUL: We aim to be a positive example in our community. DEPENDABLE: We show up and follow through for our clients and team. ETHICAL: We do what's right, even when no one is looking. Ready to Build Your Career While Making a Local Impact? This isn't just an office role-it's your opportunity to own the operations and customer experience for a growing brand. Join our team and take your career to the next level in a company that values organization, clear communication, and professional excellence. APPLY HERE! #OfficeManager #HomeServices #HiringConshohocken #HybridJobs #CleaningIndustry #AdministrativeLeadership #CustomerSuccess #SchedulingCoordinator #OfficeOperations #GrowthOpportunity #PennsylvaniaJobs #ServiceBusiness #WorkflowManagement #JobOpening #NowHiring
    $60k yearly 3d ago
  • Traffic Control Operations Manager

    Integrity Trade Services 3.9company rating

    Team manager job in Philadelphia, PA

    Traffic Control Operations Manager - $115k-$135k/annually DOE! 20% annual bonus! is a direct hire opportunity! Integrity Trade Services is hiring a Traffic Control Operations Manager for our traffic control client to start immediately at $115k-$135k/annually DOE! Receive comprehensive benefits through our client upon hire! Responsibilities: The Traffic Control Operations Manager plays a critical leadership role, reporting to the DVP, with full profit and loss responsibility for assigned branches. The Traffic Control Operations Manager ensures branch operations adhere to company safety standards, deliver exceptional customer service, drive profitability, and align with the company's strategic growth goals. The Traffic Control Operations Manager will oversee 3-5 branch locations, managing Branch, Operations, and Project Managers, and will travel frequently to ensure successful branch performance. Safety Leadership: Ensure branches follow company safety standards and continuously improve worker injury and motor vehicle accident rates. Implement safety programs and ensure all locations participate in creating a safe work environment for employees, contractors, and the public. Monitor compliance with federal, state, and local regulations, and address any concerns through training and follow-up actions. Collaborate with safety managers and branch teams to drive a safety-first culture. Customer Service Excellence: Lead branch teams through clear communication and collaboration to achieve location goals and customer satisfaction. Build strong relationships with customers through regular contact, site visits, and proactive responses to their needs. Develop systems to measure and improve customer service, ensuring a culture of continuous improvement. Identify market opportunities and manage Regional Account Managers to grow market share and build long-term client relationships. Driving Profitability: Oversee branch financials, guiding teams on sales and cost decisions to boost district profit and operational efficiency. Implement and monitor programs to control branch costs while maximizing returns on invested capital (RONA). Utilize KPIs to track performance and foster a culture of accountability. Achieve EBITA goals by managing assets, reducing costs, and optimizing operations. Leadership and Collaboration: Foster a team-oriented, collaborative, and inclusive culture across branches. Set a high standard of ethics and integrity, leading by example and promoting company values. Mentor branch leaders, teaching them to optimize their operations and achieve consistent performance. Location: Philadelphia, PA or Columbus, OH 50-60% travel required Schedule/Shift Details: First Shift Qualifications: Proven experience in managing multi-site operations, driving safety compliance, and improving profitability. Strong leadership skills with the ability to create a positive, team-driven work environment. Ability to travel frequently to branch locations and provide hands-on leadership and oversight. Benefits: Medical Dental Vision PTO
    $40k-51k yearly est. 1d ago
  • Operations Manager

    Indco Inc., Nj

    Team manager job in Gloucester City, NJ

    Reports to: President Employment Type: Full-time, On-site About the Company We are a growing chemical manufacturer specializing in toll blending, contract packaging, and sales of food & beverage sanitation and janitorial chemical products. We pride ourselves on our flexibility, quality, and customer service, providing customized solutions for a range of industrial and sanitation applications. Position Overview The Operations Manager will work closely with the President to manage and coordinate the daily activities of our production, packaging, and logistics operations. This individual will be responsible for keeping all divisions running efficiently - from raw material sourcing to finished product shipment - while maintaining high standards of safety, quality, and customer satisfaction. This is a hands-on management role in support of the president suited to someone who can balance leadership with practical involvement in the office and on the plant floor. Key Responsibilities Production & Daily Operations Identify what is required for staff to carry out their duties. Oversee day-to-day blending, filling, and packaging operations. Address concerns in a timely fashion. Coordinate between the office and warehouse to keep orders moving efficiently. Derive and analyze reports regarding operations and pass to management when requested. Evaluate the company's present operational policies and procedures and suggest ways of improving. Supply Chain & Inventory Manage raw material and packaging inventory to avoid shortages or excess stock. Work with suppliers to ensure timely and cost-effective purchasing. Track inventory usage and maintain accurate records. Assist in managing shipping and receiving operations. Compliance & Safety Maintain a clean, safe, and organized work environment. Oversee SDS management and staff safety training. Ensure building compliance. Administrative & Financial Support Assist with cost tracking, job costing, and production efficiency reporting. Help develop and monitor operational budgets. Provide input on pricing, scheduling, and contract work planning. Assist in managing office clerical personnel. Leadership & Team Development Work alongside staff when needed to meet deadlines or resolve issues. Assist supervising production, warehouse and office staff; provide daily direction and feedback. Build a culture of accountability, teamwork, and continuous improvement. Qualifications 3-7 years of experience in manufacturing operations. Strong understanding of production processes, safety practices, and inventory management. Comfortable being hands-on as a leader and directly involved in day-to-day operations. Ability to coordinate across multiple departments and balance competing priorities. Solid communication, organization, and problem-solving skills.
    $79k-127k yearly est. 3d ago
  • Manager, Trade Operations

    TSP, a Syneos Health Company

    Team manager job in Plymouth Meeting, PA

    Reports to: VP, Trade and Patient Support This position supports all compliant aspects of operational support for our highly engaged Trade team, while also strengthening the effectiveness of our Trade Network. This role will focus on operational execution of specialty trade, distribution, and market access operations, as well as project management within the Trade team, and reports to the VP of Trade and Patient Support. This role will support the successful accomplishment of specialty trade data reporting and account performance management through performance analytics, trade account implementation requirements, supporting dashboard development, and engagement with Business Operations. This role is Trade customer-facing (50% of role) during account onboarding and regular partner engagement. This individual will manage trade data, analytics reporting, support trade initiatives, and require strong collaboration skills, substantial external customer engagement, confident presentation skills to C-Suite level stakeholders, and the ability to effectively interact with a variety of internal and external stakeholders. The individual must possess a high degree of independent proficiency in specialty pharmacy and distribution analytics, including an understanding of all pharmacy and distribution operations/financial drivers, and vendor budgets, as well as the ability to troubleshoot access issues at the pharmacy and distribution level. This role requires a formal understanding of insurance claims and prescription tracking from intake through fulfillment or discontinuation within specialty pharmacies. This role should come with proficiency in processing distributor-level reporting as well. There is a formal requirement to independently process aggregated data management and be functionally proficient in SEQUEL, Excel, and Pivot Table generation. This role will utilize these skills to support the design and execution of Quarterly Business Review (QBR) and to address ad hoc trade data inquiries for Trade and Finance. This role will also support budget and invoice management as needed. Specific Duties: Deliver operational trade data reporting to optimize and improve trade partner performance and manage project deliverables - specific to Trade Team requirements Liaise between the Trade, Patient Access, Market Access, Finance, and Business Ops to ensure effective and timely action on key projects, including: Trade data, implementation, and operational tactics, including distribution network and new contracted distribution partners Assist in the design and execution of trade network, effective performance metrics, and reports for use in QBRs and performance management reporting/ dashboards Performance management and communication with Trade partners Communicate effectively and collaborate with key internal and external stakeholders regarding access metrics, including trade performance Identify critical issues, trends, and potential solutions that impact access across the network Communicate insights from analyses leading to meaningful business outcomes to trade leadership Manage, prioritize, and develop solutions for ad hoc requests and issue escalation reported by either internal Create, deliver, and present standard and ad hoc reports in alignment with trade and access strategies Comply with all applicable laws, regulations, and company policies and procedures pertaining to reimbursement information and related matters Skills: • Strong problem-solving capabilities • Proficient in specialty pharmacy and distribution data reporting, design, and analysis • Highly analytical with extreme attention to detail • Highly proficient in SEQUEL and EXCEL mastery, including pivot table development and data manipulation • Familiarity with specialty data aggregation, longitudinal claim tracking, and aggregator understanding • High degree of comfort with data visualization and use of PowerPoint to develop storyline • Outstanding project management skills • Excellent communication, analytical, planning, and organizational skills • Strong presentation skills with clear and concise insights • Experience with pharmaceutical or device products • Ability to work in a matrix environment • Familiarity with specialty pharmacies and distributors, patient services Hubs, and Copay Assistance programs • Comfort with handling urgency and change as needed based on patient care needs Education/Experience: BA/BS degree in business, data/business analytics, or life-science related field 3-5+ years of progressive experience in the pharmaceutical/biotech industry or pharmaceutical vendor/supplier/consultancy 3+ years of experience in specialty pharmacy trade data management with increased responsibility Proficiency in Microsoft Suite, SEQUEL, EXCEL, PowerPoint, Smartsheet, and/ or other data visualization tools
    $65k-105k yearly est. 2d ago
  • Customer Support Manager

    Agustawestland Philadelphia Corporation

    Team manager job in Philadelphia, PA

    Job Posting TitleCustomer Support Manager
    $79k-114k yearly est. Auto-Apply 5d ago
  • Customer Engagement Manager

    SKF Inc. 4.6company rating

    Team manager job in Blue Bell, PA

    Salary Range: $ 84,000.00 to $ 100,000.00 About SKF: SKF, reducing friction since 1907, re-imagining rotation for a better tomorrow! SKF is an industry-leading manufacturer that has been a cornerstone in industrial life. Wherever there are machines or products in motion, SKF bearings are there to reduce friction. SKF drives the industries that support our way of life, powers the machines that put food on the table, and even helps explore the cosmos. Sustainability is at the heart of everything we do. SKF is on pace to decarbonize all its production facilities by 2030. We're guided by our SKF values. Collaboration is critical to the success of our colleagues, partners, and customers. Curiosity and Courage provide a foundation for innovation and advancement. And we do this work out of Care for our people, customers, communities, and the planet. We're a company committed to a culture of belonging, where all our people are encouraged to be themselves and grow their careers in an equitable environment. Learn about SKF at ************ Position Summary The Customer Engagement Manager is a dynamic leader within the USA Aftermarket Customer Engagement team, responsible for cultivating a high-performance culture centered on customer excellence, team empowerment, and continuous improvement. This role leads a team of Customer Engagement Representatives, drives strategic initiatives that elevate customer experience, fosters employee development, and strengthens cross-functional collaboration. We are seeking a visionary leader who thrives in a fast-paced environment, inspires others, and is passionate about driving the evolution of our customer-centric culture. This individual will play a critical role in shaping the future of the department and must be a proactive, high-energy self-starter ready to drive immediate results. Key ResponsibilitiesLeadership & Team Development * Lead, coach, and inspire a team of Customer Engagement Representatives to deliver exceptional customer experiences. * Foster a culture of empowerment, accountability, and continuous learning. * Identify and develop talent, providing mentorship and growth opportunities. Customer Experience Strategy * Set and execute a strategic vision for customer engagement that aligns with the overall vision of the department as well as business goals. * Ensure consistent delivery of the "wow" factor in every customer interaction. * Serve as an escalation point for complex customer issues, guiding resolution with empathy and strategic insight. Cross-Functional Collaboration * Partner with Sales, Engineering, and other internal teams to drive customer success. * Lead cross-functional initiatives to improve processes and enhance operational efficiency. Operational Excellence * Monitor performance metrics and implement improvements. * Ensure compliance with SKF policies and maintain a full value chain mindset. Strategic Communication * Communicate effectively across all levels of the organization, translating customer insights into actionable strategies. Qualifications * Experience: Minimum of 10 years in customer service, customer engagement, or related leadership roles, with a proven track record of managing teams and driving strategic outcomes. * Leadership: Demonstrated ability to lead, develop, and inspire teams. Experience mentoring others and fostering a culture of growth. * Strategic Thinking: Strong business acumen with the ability to align customer engagement strategies to broader organizational goals. * Communication: Exceptional written and verbal communication skills, with the ability to influence and present effectively to diverse audiences. * Customer-Centric Mindset: Deep commitment to understanding and advocating for customer needs. * Collaboration: Proven ability to build strong relationships across functions and influence outcomes. * Technical Proficiency: Proficient in Microsoft Excel and Microsoft Suite; comfortable with data analysis. * Adaptability: Willingness and ability to travel approximately 30-40% to customer sites, other SKF locations, and internationally to SKF Puebla. What You'll Love About SKF:Rest and Relaxation. Enjoy a generous PTO policy and 13 paid holidays. Work/Life Integration. SKF supports work/life integration, home, family, community, personal well-being and health. Flexible work options available, depending on role. Diversity in the Workplace.?At SKF, we strive to embed Diversity, Equity and Inclusion in everything we do. By developing a culture of belonging, our people can flourish; leading to an inclusive, equitable environment that promotes leadership, engagement and innovation. Best in Class Benefits. SKF cares about the wellbeing of our employees. Comprehensive healthcare options to fit your needs and opt out payment. Added benefits include company paid life insurance, STD, LTD. Supplemental benefits include critical illness coverage, tuition reimbursement, employee discount programs, and much more! Bonus. SKF offers STVS (Short Term Variable Salary) or Sales Incentive based on company performance and at the discretion of management. Invest in your Future. Participate in our 401K program that boasts a 10% employer contribution: 100% match up to 5% of your elected contribution (100% Vested) plus an additional 5% company contribution Reports to: Director Customer Engagement Location: Blue Bell, PA Job ID: 23687 SKF provides equal employment [and affirmative action] opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. By applying to this job you acknowledge how SKF treats candidate data. Click HERE to review the SKF Data Privacy Consent Statement.
    $84k-100k yearly 48d ago
  • Project Manager- Salesforce/Sales team focused

    Stratacuity

    Team manager job in Conshohocken, PA

    Title: Project Manager (Salesforce) Contract Length: Year long contract with potential to extent up to 18-24 months Pay: $55.00 - $65.00 / hourly rate (based on experience) APPLY HERE: Please email your resume to Skylar at [email protected] Qualifications: * Strong, seasoned Project Manager accustomed to being "dropped in" to complex projects and delivering quickly. * Experience managing projects related to: * CRM platforms * Sales team technology solutions * Hands‑on experience with Salesforce and SAP projects preferred. * Experience with Triose a plus but not required. * Proven ability to work with diverse technical teams, including architects and engineers. * Comfortable engaging with business partners to understand needs and ensure alignment-able to speak up, challenge appropriately, and adapt to changing requirements. * Excellent organizational, communication, and problem‑solving skills. Job Details: * Lead end‑to‑end project management for CRM, sales operations, and related IT initiatives. * Oversee project planning, scheduling, resource coordination, risk management, and delivery execution. * Manage multiple concurrent projects while maintaining timelines, scope, and stakeholder alignment. * Ensure adherence to both Agile and Waterfall frameworks, selecting and applying the appropriate approach per project. * Work closely with IT solution delivery teams, including architects, engineers, developers, QA, and infrastructure specialists. * Partner with business stakeholders to understand requirements and translate them into actionable project plans. * Coordinate across technical and business teams to ensure clarity, alignment, and timely decision‑making. * Gather and interpret business requirements (not driving or leading requirements meetings but actively participating and engaging). * Maintain strong communication flows between technical teams and business teams. * Escalate risks, blockers, and issues proactively, with clear recommendations. * Monitor project progress, budgets, deliverables, and resource allocations. * Ensure project documentation, timelines, and milestones remain accurate and up to date. * Drive accountability across delivery teams to ensure solutions meet business needs and technical standards. Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click here for more details. Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide. Employee Type: Contract Remote: Yes Location: Conshohocken, PA, US Job Type: Date Posted: January 20, 2026 Pay Range: $50 - $70 per hour Similar Jobs * Senior Project Manager - Cards * IT Project Manager (Agile - Infrastructure Focus) * Salesforce Tech Lead * Sr Salesforce Developer * Product Manager - Salesforce
    $55-65 hourly 7d ago
  • Digital Customer Engagement Manager

    Hhaexchange

    Team manager job in Philadelphia, PA

    Job DescriptionHHAeXchange is the leading technology platform for home and community-based care. Founded in 2008, HHAeXchange was born out of an idea to create a fully comprehensive end-to-end homecare solution to help people who are aging or have disabilities thrive in their homes and communities. Our employees are passionate about transforming the healthcare space by building the only homecare ecosystem that fully connects patients, personal care providers, managed care organizations, and states. We're looking for an experienced Digital Customer Engagement Manager to join our Customer Experience team and lead the strategic design and execution of automated digital customer journeys that deliver exceptional customer experiences. This role is focused on helping our state/payer-sponsored homecare provider customers successfully adopt the HHAeXchange platform and realize its full value throughout every stage of their lifecycle. In this role, you will own digital engagement programs that drive provider activation and result in measurable adoption of our platform, aligned with defined milestones and strategic goals. You'll create scalable one-to-many engagement programs-including automated onboarding and adoption workflows, in-app experiences, targeted email campaigns, in-person events, office hours and webinars-that guide providers from initial onboarding through sustained platform use. Your work will be data-driven and outcome-oriented, with a strong emphasis on delivering the right message at the right time to drive action and reduce friction. Success will be measured in provider activation, platform adoption targets, and customer sentiment (i.e. NPS, CSAT). Success in this role requires deep understanding of the customer journey, from implementation to long-term engagement. You'll collaborate cross-functionally with teams such as Payer Customer Success, Implementation, Sales & Marketing, Technical Support, Customer Training, Internal Enablement, and Product. You'll also leverage tools like Pendo, Salesforce, and HubSpot to orchestrate and optimize digital touchpoints that scale customer success. This role follows HHAeXchange's hybrid work model, with an expectation to report to an HHAeXchange office if located within commuting distance of the NYC or Minneapolis Metro office locations (typically 3 days/week). To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily with or without reasonable accommodation. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.Essential Job Duties Own the digital customer engagement strategy and execution for providers participating in state or payer-sponsored EVV programs, ensuring seamless progression through onboarding, adoption, and value realization. Design and execute automated customer journeys: drive the end-to-end digital experience (email, in-app messaging, webinars, and resource hubs, etc.) to drive platform adoption and deliver value to the right user/customer at the right time in their journey based on customer segmentation and lifecycle stage. Continuously optimize based on performance insights. Lead a cross-functional governance cadence for digital engagement across Payer CSMs, Payer Implementation, TCC, Marketing, and Product to support optimizing digital experiences and ensuring consistent, coordinated communication throughout the provider journey. Define and own the digital communications calendar by state/payer. Partner with Product to drive feature adoption from our sponsored provider segment via Pendo/in-app. Measure & Optimize - Own KPI framework & reporting (activation, adoption, NPS/CSAT) for sponsored providers and publish a quarterly scorecard. Use data-driven insights to iterate and improve campaign strategies, always keeping the customer experience at the center. Ensure compliance across State/Payer contracts: ensure all communications and digital programs align with contractual requirements across state programs. Deliver accurate, timely, and consistent messaging across every state/payer program rollout. Serve as subject matter expert on activation and adoption championing best practices and mentioning partners across communications, enablement and customer experience Other Job Duties Other duties as assigned by supervisor or HHAeXchange leader Travel Requirements Travel up to 10%, including overnight travel Required Education, Experience, Certifications and Skills Bachelor's degree or equivalent experience in communications, marketing, or related field. 5+ years of experience in digital engagement strategy or customer communications and customer success/engagement roles. Experience leading enterprise-scale digital programs across segments; strong analytical acumen (turning data into experience design changes). Proven experience working with a scaling portfolio of customers, automating customer experiences, and driving adoption and value outcomes. Proven ability to influence senior stakeholders in a matrixed org; budget/vendor management a plus Direct experience in the home care industry, with an understanding of the agency/provider perspective preferred Experience coordinating across multiple internal departments to deliver cohesive customer engagement strategies. Familiarity with state-sponsored healthcare programs or other regulated environments is highly preferred. Proven ability to manage customer-facing communications, including product releases, market updates, incident/crisis communications, creation of webinars, and landing pages. Strong writing, editing, and messaging skills with the ability to translate complex concepts into customer-friendly language. Skilled in leveraging platforms such as Pendo, HubSpot, and other customer engagement tools to design and deliver campaigns that drive adoption and engagement. Familiarity with segmentation strategies for targeting communications. Strong organizational and project management skills with the ability to handle multiple priorities. Excellent verbal and written communication skills; able to influence and collaborate with cross-functional stakeholders. Calm under pressure, with the ability to deliver clear, transparent communication during incidents. Willingness to explore and adopt AI tools responsibly to enhance productivity and innovation in your role. The base salary range for this US-based, full-time, and exempt position is $110,000 - $120,000 not including variable compensation. An employee's exact starting salary will be based on various factors including but not limited to experience, education, training, merit, location, and the ability to exemplify the HHAeXchange core values. This is a benefits-eligible position. HHAeXchange offers competitive health plans, paid time-off, company paid holidays, 401K retirement program with a Company elected match, including other company sponsored programs. HHAeXchange is an equal-opportunity employer. The Company offers employment opportunities to all applicants and employees without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, medical condition, marital status, veteran status, citizenship, genetic information, hairstyles, or any other status protected by local or federal law. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $110k-120k yearly 1d ago
  • Customer Support Manager

    Skillbridge Academy

    Team manager job in Philadelphia, PA

    SkillBridge Academy is a forward-thinking professional development organization committed to empowering individuals and organizations through high-quality training solutions, innovative learning programs, and strategic workforce development. We take pride in cultivating excellence, fostering collaboration, and creating pathways for long-term success. Our team is driven by purpose, guided by integrity, and inspired by continuous growth. Job Description We are seeking a highly organized and motivated Customer Support Manager to lead our support operations and ensure an exceptional experience for all clients and students. This role involves developing support strategies, managing service processes, and collaborating across teams to provide efficient, high-quality solutions. The ideal candidate is detail-oriented, proactive, and committed to delivering exceptional customer care. Responsibilities Lead and oversee daily customer support operations to ensure timely and accurate assistance. Develop and implement support procedures to improve service quality and team efficiency. Monitor client inquiries, identify areas for improvement, and optimize the customer experience. Collaborate with internal departments to resolve issues and streamline communication. Maintain service records, reports, and performance metrics. Train and support team members to maintain high service standards. Ensure consistent, professional communication aligned with company values and objectives. Qualifications Strong communication and leadership skills. Excellent problem-solving and organizational abilities. Ability to work independently and collaboratively in a fast-paced environment. Commitment to providing exceptional customer service. Attention to detail and a results-driven mindset. Additional Information Competitive salary within the range of $53,000 - $57,000 Professional growth and advancement opportunities Supportive and collaborative work environment Skill-building and training programs Comprehensive development opportunities within the company
    $53k-57k yearly 55d ago
  • Dental Senior Office Manager

    Alfa Dental Support, Inc.

    Team manager job in Berlin, NJ

    Job DescriptionWho We Are: At Diamond Braces, we believe in improving lives through healthier smiles. Our mission is to provide orthodontic care that is affordable, accessible, and delivered with amazing customer service-the 'AAA Experience.' We're committed to making every smile count, and we live by our “No Smile Left Behind” philosophy. At Diamond Braces, your career growth is our priority. We provide continuous opportunities to learn, advance, and take on new challenges. As part of our team, you'll have a clear path to success, with the support and resources you need to reach your professional goals while making a meaningful impact on our clients' lives. Dental Senior Office Manager Diamond Braces is seeking an experienced and driven Dental Senior Office Manager to oversee operations across multiple dental practice locations. In this leadership role, you will ensure that all practices under your supervision meet operational, financial, and clinical standards, driving exceptional patient experiences and strong business performance. Essential Functions: Oversee operations for multiple dental practice locations within the district. Ensure all locations operate efficiently and deliver exceptional patient care and customer service. Collaborate with practice managers and dental teams to achieve operational goals and compliance with clinical protocols. Develop, implement, and monitor key performance indicators (KPIs) across all locations to assess and drive practice performance. Provide actionable insights and regular reporting on KPIs to leadership, identifying areas for improvement and ensuring accountability. Analyze and manage practice P&L statements to drive revenue growth and profitability while maintaining high-quality patient care. Lead, coach, and mentor practice managers and staff to foster a culture of collaboration, continuous improvement, and professional development. Implement operational best practices, ensuring compliance with policies, procedures, and regulatory requirements. Collaborate with clinical leadership to support recruitment, onboarding, and retention of dental professionals. Drive initiatives to enhance patient satisfaction, operational excellence, and team engagement across all practices. Qualifications: Minimum of 5 years of experience working in Dental Service Organizations (DSOs), with a proven track record of managing multiple practice locations. Demonstrated experience in measuring and reporting KPIs for multi-site locations. Strong understanding of P&L statements, with the ability to identify trends, opportunities, and areas for improvement. Excellent leadership, communication, and interpersonal skills, with a collaborative approach to team management. Ability to work in a fast-paced, dynamic environment while prioritizing tasks and meeting deadlines. Associate or bachelor's degree in business, healthcare administration, or a related field. Benefits: Highly competitive compensation. Health, dental, and vision insurance. 401(k) retirement plan with company match. Paid time off and holidays. Discounted orthodontic care for you and your family. Loan assistance for dental assistant school and continued education (CE). Access to cutting-edge technology and world-class facilities. A fun, inclusive, and supportive culture where your career can thrive. Job Type: Full-time Compensation: Salary range starting at $75,000; final offer will be determined by experience and qualifications. Job Location: In-person; local travel between offices required. Work Hours: Monday-Thursday (8:30 am - 6 pm or 9:30 am - 7 pm), Friday (8:30 am - 5 pm), Saturday (8:30 am - 4 pm)
    $75k yearly 4d ago
  • Office Services

    Lancesoft 4.5company rating

    Team manager job in Mount Laurel, NJ

    Duration: 0 to 4 months (Temporary) Shift: 8: 00 AM to 5: 00 PM / Monday to Friday Responsibilities: Dress Code: Professional Business Casual are mail, copy, and fax. The continent worker will be reporting to a site supervisor who is onsite at this location. MUST have copy/print experience, PC experience, and strong customer service skills. Candidates should be able to lift up to 50 pounds and walk/stand to complete copy jobs. Parking is free.
    $92k-131k yearly est. 8d ago
  • Front Office Manager

    Valley Forge Casino Resort 3.9company rating

    Team manager job in King of Prussia, PA

    Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Job Description Responsible for overseeing hotel occupancy and promoting the efficient operation of front desk, bell desk, housekeeping, and call center ensuring appropriate service to hotel guests. Job Duties · Manage hotel and related departments to ensure maximum occupancy, efficiency and revenue. · Hire, supervise, train, evaluate work performance, and administer discipline for team members. · Maintain knowledge of industry practices, hotel markets and statistical data. · Possess knowledge of room rates, types and availability. · Maintain and ensure proper par levels of supplies and equipment. · Coordinate special events and promotions with other departments. · Resolve customer complaints or disputes. · Ensure compliance with established company policies and procedures and regulatory controls and the Pennsylvania Gaming Control Board. · Responsible for property public area cleanliness and sanitation. · Authorized to extend complimentary services in accordance with the approved comp matrix. · Develop operating budgets and meet established goals. · Review and approve all OTA invoices. · Other duties as assigned by management. · May assist in assigning and inspecting cleanliness on the casino floor. Qualifications · Thorough understanding of hotel computer system. · Minimum 3 years supervisory experience and 5 years hotel experience · Ability to operate LMS, ATI, Rainmaker and Microsoft Office applications. · Knowledge of hotel key system · Must be able to work in smoke filled environments. · Must be able to qualify for and maintain licensure as required by Pennsylvania Gaming Control Board. Must have thorough knowledge of approved Responsible Gaming Program. Additional Information All your information will be kept confidential according to EEO guidelines. Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
    $42k-53k yearly est. 3d ago
  • Dental Office Assistant Manager

    Diamond Braces

    Team manager job in Blue Bell, PA

    Who We Are: At Diamond Braces, we believe in improving lives through healthier smiles. Our mission is to provide orthodontic care that is affordable, accessible, and delivered with amazing customer service-the 'AAA Experience.' We're committed to making every smile count, and we live by our “No Smile Left Behind” philosophy. At Diamond Braces, your career growth is our priority. We provide continuous opportunities to learn, advance, and take on new challenges. As part of our team, you'll have a clear path to success, with the support and resources you need to reach your professional goals while making a meaningful impact on our clients' lives. Dental Office Assistant Manager We are seeking a motivated and organized Dental Office Assistant Manager to join our growing practice. In this role, you'll work closely with the Office Manager and dental team to ensure smooth day-to-day operations and provide exceptional care to our patients. Essential Functions: Assist the Office Manager in overseeing daily office operations. Supervise administrative staff and clinical team members. Ensure a positive patient experience and handle concerns promptly. Coordinate patient scheduling, billing, and insurance verifications. Ensure the office complies with all relevant laws, regulations, and company policies, maintaining a high standard of practice. Assist in monitoring inventory and managing supply ordering. Generate and review performance reports to track key metrics. Ensure all patient and office records are maintained accurately and securely, in compliance with legal and regulatory requirements. Qualifications: One to two years of office management experience preferably in a dental setting. Strong leadership and team management skills. Excellent communication and interpersonal abilities. Proficiency in office management software and technology. Understanding of compliance and regulatory requirements in a healthcare setting. Commitment to continuous learning and professional development. Benefits: Highly competitive compensation. Health, dental, and vision insurance. 401(k) retirement plan with company match. Paid time off and holidays. Performance-based bonus opportunities. Discounted orthodontic care for you and your family. Loan assistance for dental assistant school and continued education (CE). Access to cutting-edge technology and world-class facilities. A fun, inclusive, and supportive culture where your career can thrive. Job Type: Full-time Compensation: Pay range starting at $23.00 an hour; final offer will be determined by experience and qualifications. Job Location: In-person; local travel between offices may be required. Work Hours: Monday-Thursday (8:30 am - 6 pm or 9:30 am - 7 pm), Friday (8:30 am - 5 pm), Saturday (8:30 am - 4 pm)
    $23 hourly 60d+ ago
  • Customer Support Manager

    Skillbridge Academy

    Team manager job in Philadelphia, PA

    SkillBridge Academy is a forward-thinking professional development organization committed to empowering individuals and organizations through high-quality training solutions, innovative learning programs, and strategic workforce development. We take pride in cultivating excellence, fostering collaboration, and creating pathways for long-term success. Our team is driven by purpose, guided by integrity, and inspired by continuous growth. Job Description We are seeking a highly organized and motivated Customer Support Manager to lead our support operations and ensure an exceptional experience for all clients and students. This role involves developing support strategies, managing service processes, and collaborating across teams to provide efficient, high-quality solutions. The ideal candidate is detail-oriented, proactive, and committed to delivering exceptional customer care. Responsibilities Lead and oversee daily customer support operations to ensure timely and accurate assistance. Develop and implement support procedures to improve service quality and team efficiency. Monitor client inquiries, identify areas for improvement, and optimize the customer experience. Collaborate with internal departments to resolve issues and streamline communication. Maintain service records, reports, and performance metrics. Train and support team members to maintain high service standards. Ensure consistent, professional communication aligned with company values and objectives. Qualifications Strong communication and leadership skills. Excellent problem-solving and organizational abilities. Ability to work independently and collaboratively in a fast-paced environment. Commitment to providing exceptional customer service. Attention to detail and a results-driven mindset. Additional Information Competitive salary within the range of $53,000 - $57,000 Professional growth and advancement opportunities Supportive and collaborative work environment Skill-building and training programs Comprehensive development opportunities within the company
    $53k-57k yearly 25d ago
  • Dental Senior Office Manager

    Alfa Dental Support, Inc.

    Team manager job in Bellmawr, NJ

    Job DescriptionWho We Are: At Diamond Braces, we believe in improving lives through healthier smiles. Our mission is to provide orthodontic care that is affordable, accessible, and delivered with amazing customer service-the 'AAA Experience.' We're committed to making every smile count, and we live by our “No Smile Left Behind” philosophy. At Diamond Braces, your career growth is our priority. We provide continuous opportunities to learn, advance, and take on new challenges. As part of our team, you'll have a clear path to success, with the support and resources you need to reach your professional goals while making a meaningful impact on our clients' lives. Dental Senior Office Manager Diamond Braces is seeking an experienced and driven Dental Senior Office Manager to oversee operations across multiple dental practice locations. In this leadership role, you will ensure that all practices under your supervision meet operational, financial, and clinical standards, driving exceptional patient experiences and strong business performance. Essential Functions: Oversee operations for multiple dental practice locations within the district. Ensure all locations operate efficiently and deliver exceptional patient care and customer service. Collaborate with practice managers and dental teams to achieve operational goals and compliance with clinical protocols. Develop, implement, and monitor key performance indicators (KPIs) across all locations to assess and drive practice performance. Provide actionable insights and regular reporting on KPIs to leadership, identifying areas for improvement and ensuring accountability. Analyze and manage practice P&L statements to drive revenue growth and profitability while maintaining high-quality patient care. Lead, coach, and mentor practice managers and staff to foster a culture of collaboration, continuous improvement, and professional development. Implement operational best practices, ensuring compliance with policies, procedures, and regulatory requirements. Collaborate with clinical leadership to support recruitment, onboarding, and retention of dental professionals. Drive initiatives to enhance patient satisfaction, operational excellence, and team engagement across all practices. Qualifications: Minimum of 5 years of experience working in Dental Service Organizations (DSOs), with a proven track record of managing multiple practice locations. Demonstrated experience in measuring and reporting KPIs for multi-site locations. Strong understanding of P&L statements, with the ability to identify trends, opportunities, and areas for improvement. Excellent leadership, communication, and interpersonal skills, with a collaborative approach to team management. Ability to work in a fast-paced, dynamic environment while prioritizing tasks and meeting deadlines. Associate or bachelor's degree in business, healthcare administration, or a related field. Benefits: Highly competitive compensation. Health, dental, and vision insurance. 401(k) retirement plan with company match. Paid time off and holidays. Discounted orthodontic care for you and your family. Loan assistance for dental assistant school and continued education (CE). Access to cutting-edge technology and world-class facilities. A fun, inclusive, and supportive culture where your career can thrive. Job Type: Full-time Compensation: Salary range starting at $75,000; final offer will be determined by experience and qualifications. Job Location: In-person; local travel between offices required. Work Hours: Monday-Thursday (8:30 am - 6 pm or 9:30 am - 7 pm), Friday (8:30 am - 5 pm), Saturday (8:30 am - 4 pm)
    $75k yearly 4d ago
  • Front Office Manager

    Valley Forge Casino Resort 3.9company rating

    Team manager job in King of Prussia, PA

    Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Job Description Responsible for overseeing hotel occupancy and promoting the efficient operation of front desk, bell desk, housekeeping, and call center ensuring appropriate service to hotel guests. Job Duties · Manage hotel and related departments to ensure maximum occupancy, efficiency and revenue. · Hire, supervise, train, evaluate work performance, and administer discipline for team members. · Maintain knowledge of industry practices, hotel markets and statistical data. · Possess knowledge of room rates, types and availability. · Maintain and ensure proper par levels of supplies and equipment. · Coordinate special events and promotions with other departments. · Resolve customer complaints or disputes. · Ensure compliance with established company policies and procedures and regulatory controls and the Pennsylvania Gaming Control Board. · Responsible for property public area cleanliness and sanitation. · Authorized to extend complimentary services in accordance with the approved comp matrix. · Develop operating budgets and meet established goals. · Review and approve all OTA invoices. · Other duties as assigned by management. · May assist in assigning and inspecting cleanliness on the casino floor. Qualifications · Thorough understanding of hotel computer system. · Minimum 3 years supervisory experience and 5 years hotel experience · Ability to operate LMS, ATI, Rainmaker and Microsoft Office applications. · Knowledge of hotel key system · Must be able to work in smoke filled environments. · Must be able to qualify for and maintain licensure as required by Pennsylvania Gaming Control Board. Must have thorough knowledge of approved Responsible Gaming Program. Additional Information All your information will be kept confidential according to EEO guidelines. Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
    $42k-53k yearly est. 3d ago
  • Dental Senior Office Manager

    Alfa Dental Support, Inc.

    Team manager job in Riverton, NJ

    Job DescriptionWho We Are: At Diamond Braces, we believe in improving lives through healthier smiles. Our mission is to provide orthodontic care that is affordable, accessible, and delivered with amazing customer service-the 'AAA Experience.' We're committed to making every smile count, and we live by our “No Smile Left Behind” philosophy. At Diamond Braces, your career growth is our priority. We provide continuous opportunities to learn, advance, and take on new challenges. As part of our team, you'll have a clear path to success, with the support and resources you need to reach your professional goals while making a meaningful impact on our clients' lives. Dental Senior Office Manager Diamond Braces is seeking an experienced and driven Dental Senior Office Manager to oversee operations across multiple dental practice locations. In this leadership role, you will ensure that all practices under your supervision meet operational, financial, and clinical standards, driving exceptional patient experiences and strong business performance. Essential Functions: Oversee operations for multiple dental practice locations within the district. Ensure all locations operate efficiently and deliver exceptional patient care and customer service. Collaborate with practice managers and dental teams to achieve operational goals and compliance with clinical protocols. Develop, implement, and monitor key performance indicators (KPIs) across all locations to assess and drive practice performance. Provide actionable insights and regular reporting on KPIs to leadership, identifying areas for improvement and ensuring accountability. Analyze and manage practice P&L statements to drive revenue growth and profitability while maintaining high-quality patient care. Lead, coach, and mentor practice managers and staff to foster a culture of collaboration, continuous improvement, and professional development. Implement operational best practices, ensuring compliance with policies, procedures, and regulatory requirements. Collaborate with clinical leadership to support recruitment, onboarding, and retention of dental professionals. Drive initiatives to enhance patient satisfaction, operational excellence, and team engagement across all practices. Qualifications: Minimum of 5 years of experience working in Dental Service Organizations (DSOs), with a proven track record of managing multiple practice locations. Demonstrated experience in measuring and reporting KPIs for multi-site locations. Strong understanding of P&L statements, with the ability to identify trends, opportunities, and areas for improvement. Excellent leadership, communication, and interpersonal skills, with a collaborative approach to team management. Ability to work in a fast-paced, dynamic environment while prioritizing tasks and meeting deadlines. Associate or bachelor's degree in business, healthcare administration, or a related field. Benefits: Highly competitive compensation. Health, dental, and vision insurance. 401(k) retirement plan with company match. Paid time off and holidays. Discounted orthodontic care for you and your family. Loan assistance for dental assistant school and continued education (CE). Access to cutting-edge technology and world-class facilities. A fun, inclusive, and supportive culture where your career can thrive. Job Type: Full-time Compensation: Salary range starting at $75,000; final offer will be determined by experience and qualifications. Job Location: In-person; local travel between offices required. Work Hours: Monday-Thursday (8:30 am - 6 pm or 9:30 am - 7 pm), Friday (8:30 am - 5 pm), Saturday (8:30 am - 4 pm)
    $75k yearly 4d ago

Learn more about team manager jobs

How much does a team manager earn in Upper Darby, PA?

The average team manager in Upper Darby, PA earns between $62,000 and $172,000 annually. This compares to the national average team manager range of $44,000 to $152,000.

Average team manager salary in Upper Darby, PA

$103,000

What are the biggest employers of Team Managers in Upper Darby, PA?

The biggest employers of Team Managers in Upper Darby, PA are:
  1. Liquid Personnel
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