Information Technology Support Specialist
Technical internship job in Bethesda, MD
Experienced IT Support Specialist
At Lerch, Early & Brewer, a law firm in Bethesda, Maryland, we're more than a law firm - we're trusted partners to our clients.
Join our dynamic team as an IT Support Specialist, where you'll play a crucial role in supporting our legal professionals using a wide variety of legal-specific applications. Position is ideal for someone looking to build upon 2-3 years of experience providing end-user support in a small to medium-sized law firm.
Responsibilities include:
Install, configure, and maintain software and hardware systems to ensure optimal performance
Resolve technical issues related to software, hardware, smartphones and tablets, personal printers, MFDs, VoIP telephones, audio/video equipment, and conference room systems
Provide application support and training
Deliver outstanding customer service both at desk-side and via remote support tools
Assist with systems and application administration
Maintain inventory of IT equipment
Provide matter litigation support by performing or assisting with electronic data ingestion, discovery, and production
Required Skills and Experience:
Experience providing desk-side, telephone, and remote support in law firms or similar environments
Proficiency with Windows 11, Windows 10, Microsoft 365, Microsoft Teams, Microsoft 365 Copilot, Adobe Acrobat, iManage cloud, and mac OS. Proficiency with Apple iOS and Android mobile devices
Strong customer service, verbal, and written communication skills
Ability to communicate computer problems and resolutions to all levels of knowledge and experience
Excellent organizational skills
A+ and NET+ certifications, or equivalent work experience
Benefits:
Lerch, Early & Brewer offers excellent benefits, including health and dental insurance, paid holidays, vacation time, sick leave, and a 401(k) plan. The firm is conveniently located near the Bethesda Metro.
We are an equal opportunity employer committed to diversity, equity, and inclusion, and we hire attorneys and staff with a broad variety of backgrounds and capabilities.
Application Instructions:
Apply on LinkedIn with your updated resume attached, OR send a cover letter and resume to ************************** and note that you are applying for the IT Support Specialist position.
Help Us Learn About You:
The best applicants provide a cover letter explaining their interest in a career as an IT Support Specialist and their interest in working at Lerch, Early & Brewer. We'd love to learn about you, so please share information you think distinguishes you from other candidates.
Tier 3 Technical Support Specialist
Technical internship job in Fairfax, VA
Telework
US Citizen
We are seeking a Tier 3 Technical Support Specialist to hire in support of the Justice- US COURTS program. This is a great opportunity for someone who thrives in complex technical environments, enjoys solving challenging system issues, and wants to play a key role in supporting and enhancing enterprise-level Power Platform applications.
Job Description: Responsible for unique or complex information systems and/or information technology tasks within more than one discipline, such as application support, database administration, software quality assurance/quality control, software engineering, network telecommunications, and infrastructure operations of administration, analysis, engineering and design.
responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform.
Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support.
Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 3.
Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow.
Develop Knowledge Based Articles (KBA) and educate Tier 1 & 2 as needed.
Be available for on-call 24x7x365 ongoing application support.
Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period.
help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well.
System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3 Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs ServiceNow metrics reporting on ticket acknowledgements, resolution times and aging.
Minimum Qualifications
Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience; Master's Degree preferred.
CompTIA A+ or ITIL certification preferred
7-10 years of experience in information technology, systems administration or other IT related field. Specifically a minimum of Five (5) years of experience in application / infrastructure design, development, testing, or operations
Other Job Specific Skills
Technical problem solving and implementer skills in application coding, infrastructure, or automation.
Effective communications (written and spoken).
Coordinates and tracks well across AFS and client technical and functional teams ServiceNow ITSM (desired not required).
ITIL (desired not required).
Data Analysis / Excel T-SQL MSFT SQL Server Azure SQL Databases Database Architecture Extract, Transform and Load (ETL) data.
Technical Support Analyst
Technical internship job in Annapolis, MD
MARYLAND GENERAL ASSEMBLY
DEPARTMENT OF LEGISLATIVE SERVICES
RECRUITMENT NOTICE
Technical Support Analyst
Information Technology Office (ITO)
Office of Operations and Support Services (OOSS)
Salary: $58,000 - $70,000 based on experience and qualifications.
Application Deadline: December 23, 2025
Team Member Benefits: Click Here to Learn More
Principal Duties:
Provide technical assistance and support for issues related to computer systems, software, and hardware
Perform annual hardware and software upgrades in a team environment and independently
Identify technical problems with local area networks and wireless connections
Effectively troubleshoot local and network printers
Diagnose, troubleshoot, and resolve technical issues in person, over the phone, or remotely in a timely manner.
Utilize Help Desk Management Application to track calls, tickets, and inventory
Lift, unpack, pickup standard desktops, laptops, printers, and associated hardware and deliver to DLS offices within the complex
Assist with special projects as needed
Qualifications:
Bachelor's Degree from an accredited college or university in Computer Information Technology, Computer Science, Management Information Systems, or other information technology related field required
4 years of experience working on technical support related principal duties listed above may be substituted for education requirement
Excellent communication and customer service skills necessary to assist non-technical users with computer systems and applications
Working knowledge of Microsoft Windows 11 and Microsoft Office 365
CompTIA A+ certification preferred; if not, must complete within one year of hire date
Available to work overtime as required to meet legislative deadlines
To Apply:
Email Resume and Cover Letter to ********************* and include code 11-25. The cover letter should state the reasons for interest in the position, any relevant experience, and availability to begin work.
Intern, Engineering Co-Op Spring 2026 - (SDKY)
Technical internship job in Washington, DC
The TSUBAKI name is synonymous with excellence in quality, dependability and customer service. U.S. Tsubaki is a leading manufacturer and supplier of power transmission and motion control products. As a part of a vast, international network of corporate and industrial resources, Tsubaki offers its customers the finest state-of-the-art products available in the world and we strive to be the “Best Value” supplier in the industry.
Essential Duties and Responsibilities: The essential duties and responsibilities of this job are included but not limited to this job description - other tasks may be assigned and expected to be performed.
Learn and understand basic concepts of engineering class chain to create a solid experience base to build upon in further rotations
Ability to create components and assemblies using 3-D solid modeling programs (ex: SolidEdge)
Create and revise engineering drawings, manufacturing plans, and similar product documentation
Designs, procures, and fabricates simple tooling and fixtures
Designs and coordinates engineering tests and experiments and report the results in a format suitable to the intended audience
Completes basic tasks on engineering documentation
Identifies areas for improvement, suggests solutions, and submits idea records
Other tasks/functions/projects as assigned
Requirements:
High school diploma or equivalent required
Strong knowledge of basic computer skills and MS Office (especially Excel, PowerPoint, and Word)
Good verbal and written communication skills
Good mathematical skills; able to reason and calculate distances and equations
Ability to accurately input to and retrieve from computer based software programs
Ability to use and accurately read engineering drawings and measure using devices such as calipers, micrometers, etc.
Programming ability in visual basic or MS VBA (preferred)
Learn more about U.S. Tsubaki at:
Tsubaki is an Equal Opportunity Employer - Minorities/Females/Veterans/Disability
PM21
PIc8f243a82a62-30***********3
AV Deployment Technician
Technical internship job in Falls Church, VA
Apex Systems is currently hiring for an AV Deployment Technician with our healthcare client. The AV Deployment Technician will be part of a greater deployment project across the entire healthcare enterprise. This individual will be responsible for installing and troubleshooting AV hardware/software; setting up AV equipment, loading software, cable management, and installations; and programming and configuring AV devices and equipment. If you are interested in learning more, apply TODAY!
Qualified candidates will have the following experience and skills:
1+ year experience in IT within Helpdesk/Desktop support
Prior AV experience is highly preferred
Prior Cisco AV install/configuration experience
Must have reliable transportation
Location: Falls Church, VA, with travel to nearby sites
Onsite expectation: 100% onsite
Pay range: $28.12/hr
If you are interested, please apply here or email an updated copy of your resume to **********************.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet' as well, which an Apex team member can provide.
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at ******************************** or ************.
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
IT Support Engineer (Tier 2.5) MSP
Technical internship job in Ellicott City, MD
We are seeking a Mid-Senior level IT Support Specialist who is skilled in ConnectWise, Windows servers, Azure, Hyper-V, VMware, Firewalls, TCP/ IP, DHCP, and DNS. The ideal candidate is a team player, able to hit the ground running, an excellent communicator and client relationship builder.
The IT Support Engineer will be joining a customer-service driven MSP focused on "white glove" support. This MSP is well structured with respect to operations/ procedures, is big on automation, and has an extremely low turnover rate. They truly care for their employees and place a major emphasis on work life balance so much so they do not have any 24/7 clients compared to other MSP's.
IT Support Engineer (Tier 2.5) MSP Responsibilities:
Microsoft 365 administration & migration support
Azure infrastructure (design, implementation, management)
System Administration (Windows Servers)
Security & compliance to safeguard infrastructure
Backup & disaster recovery
Network Infrastructure management (configure firewalls, provide support)
IT Support Engineer (Tier 2.5) MSP Requirements:
3+ years of Microsoft cloud administration
3+ years of experience working for a Managed Service Provider REQUIRED*
In-depth knowledge of Azure Networking, Azure Active Directory, Azure Storage, Azure Virtual Machines
Experience with backup & disaster recovery
Experience migrating clients over to the cloud
Experience with VMware
Experience with ConnectWise
MCSE, MCSA, CCNA, AZ-400 a major plus
IT Support Engineer (Tier 2.5) MSP Benefits:
Salary: $80,000-$100,000
Medical, Dental, Vision insurance
PTO + Company paid holidays
401k+ 3% match
Employee growth plans & certification reimbursement
Opportunity to work heavily in cloud technology
Summer 2026 Software Engineering Intern
Technical internship job in Arlington, VA
Our Summer Internship Program is meticulously designed to provide students with an immersive and dynamic experience within our industry, offering a taste of what it's like to be part of our professional team. We strive to simulate a full-time job, enabling our interns to work hands-on with cutting-edge technology, contribute to meaningful projects, build strong relationships with coworkers, and develop strategic problem-solving skills. Our program is highly selective, hosting only a handful of interns each year, ensuring personalized attention and ample opportunities to work closely with AV team members.
We are hiring for various roles and locations throughout the US, during the interview process we will be able to discuss specific details regarding team and location.
**Summary**
As a **Software Engineering Intern** , you'll be part of a collaborative, multidisciplinary team working on real-world projects across AV technology portfolio. You'll assist in the design, development, and testing of software solutions for a variety of applications - from ground control systems and user interfaces to data pipelines and simulation tools.
This role is ideal for someone who's eager to apply their software development skills in a dynamic, hands-on environment, while learning from experienced engineers and contributing to projects with real impact.
**Position Responsibilities**
+ Assist in the design, coding, testing, and debugging of software components and systems.
+ Contribute to the development of tools and applications that support AV robotics and aerospace platforms.
+ Collaborate with engineers across software, hardware, and systems teams to integrate and test new capabilities.
+ Participate in code reviews, documentation, and the use of version control and defect tracking tools.
+ Help develop scripts or automation to improve team workflows and efficiency.
+ Learn and apply best practices in software development processes, including Agile methodologies.
+ Support the development of prototypes, simulations, and proof-of-concept demonstrations.
+ Attend team meetings, contribute ideas, and learn to estimate development effort and timelines.
**Basic Qualifications (Required Skills & Experience)**
+ Currently pursuing a **Bachelor's or Master's degree** in **Computer Science, Software Engineering** , or a related field.
+ Strong foundational knowledge in programming languages such as **Python, C++, or Java** .
+ Familiarity with development tools such as **Visual Studio, Git, Eclipse** , or similar IDEs.
+ Experience with data structures, algorithms, and software design principles.
+ Demonstrated problem-solving and analytical skills.
+ Ability to work both independently and collaboratively in a team environment.
+ Effective written and verbal communication skills.
**Preferred Qualifications & Competencies**
+ Experience with software development on Linux, Windows, or cross-platform environments.
+ Exposure to web technologies, cloud platforms, or backend services is a plus.
+ Interest in or exposure to robotics, autonomous systems, or data analytics.
+ Experience using scripting languages (e.g., Bash, Python) to automate tasks.
+ Knowledge of Agile development practices and version control (e.g., Git).
+ Curiosity and willingness to learn new technologies and frameworks.
+ Ability to take ownership of tasks and contribute to team goals.
**Physical Demands**
+ Ability to work in an office and R&D lab environment (Constant)
+ Required to sit, type, and use office equipment for extended periods (Frequent)
**ITAR Requirement:**
_T_ _his position requires access to information that is subject to compliance with the International Traffic Arms Regulations ("ITAR") and/or the Export Administration Regulations ("EAR"). In order to comply with the requirements of the ITAR and/or the EAR, applicants must qualify as a U.S. person under the ITAR and the EAR, or a person to be approved for an export license by the governing agency whose technology comes under its jurisdiction. Please understand that any job offer that requires approval of an export license will be conditional on AeroVironment's determination that it will be able to obtain an export license in a time frame consistent with AeroVironment's business requirements. A "U.S. person" according to the ITAR definition is a U.S. citizen, U.S. lawful permanent resident (green card holder), or protected individual such as a refugee or asylee. See 22 CFR § 120.15. Some positions will require current U.S. Citizenship due to contract requirements._
**Benefits** : AV offers an excellent benefits package including medical, dental vision, 401K with company matching, a 9/80 work schedule and a paid holiday shutdown. For more information about our company benefit offerings please visit: ********************************* .
We also encourage you to review our company website at ******************** to learn more about us.
Principals only need apply. NO agencies please.
**Who We Are**
Based in California, AeroVironment (AVAV) is a global leader in unmanned aircraft systems (UAS) and tactical missile systems. Founded in 1971 by celebrated physicist and engineer, Dr. Paul MacCready, we've been at the leading edge of technical innovation for more than 45 years. Be a part of the team that developed the world's most widely used military drones and created the first submarine-launched reconnaissance drone, and has seven innovative vehicles that are part of the Smithsonian Institution's permanent collection in Washington, DC.
Join us today in developing the next generation of small UAS and tactical missile systems that will deliver more actionable intelligence to our customers so they can proceed with certainty - and succeed.
**What We Do**
Building on a history of technological innovation, AeroVironment designs, develops, produces, and supports an advanced portfolio of unmanned aircraft systems (UAS) and tactical missile systems. Agencies of the U.S. Department of Defense and allied military services use the company's hand-launched UAS to provide situational awareness to tactical operating units through real-time, airborne reconnaissance, surveillance, and target acquisition.
_We are proud to be an EEO/AA Equal Opportunity Employer, including disability/veterans. AeroVironment, Inc. is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Qualified applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, protected veteran status, genetic data, sexual orientation, gender identity or other legally protected status._
**ITAR**
**About AV:**
**AV isn't for everyone. We hire the curious, the relentless, the mission-obsessed. The best of the best.**
We don't just build defense technology-we redefine what's possible. As the premier autonomous systems company in the U.S., AV delivers breakthrough capabilities across air, land, sea, space, and cyber. From AI-powered drones and loitering munitions to integrated autonomy and space resilience, our technologies shape the future of warfare and protect those who serve.
Founded by legendary innovator Dr. Paul MacCready, AV has spent over 50 years pushing the boundaries of what unmanned systems can do. Our heritage includes seven platforms in the Smithsonian-but we're not building history, we're building what's next.
**If you're ready to build technology that matters-with speed, scale, and purpose-there's no better place to do it than AV.**
**Careers at AeroVironment (*****************************************
IT Support Specialist
Technical internship job in Washington, DC
The primary responsibility of the IT Inventory Technician, is to provide support to the IT Inventory team with receiving, ensuring that received assets are put in the proper locations and scanned into the Asset Management Tool. The IT Inventory Technician will also be responsible for assisting with Asset disposal process, including removing and degaussing Storage devices.
Receive shipments, Scan all assets into the Asset management Tool.
Store in appropriate designated locations.
Move/Retrieve assets marked for disposal.
Remove Storage devices from assets marked for disposal, label as appropriate and degausse as needed.
Deliver received devices to end users/groups.
Participate in Imaging End points and PC Replacement activities.
All other related duties as assigned.
Daily Operations
Receive, Scan into IT Asset Management Tool and Report assets being delivered or returned to CLIENT
Ensure that Warehouse is neatly arranged at all times and assets placed in the appropriate location/s
Issue and/or Deliver Assets to customer
Degauss Operations
Assist with receiving Assets to be Surplussed
Scan Assets into ITAM Tool
Remove Storage Devices from Asset and Label appropriately
Degauss Storage device as required per SOP
PC Replacement Operations:
Assist with Asset Imaging, End user asset reconciliation and other PC Replacement activities as required.
Reporting:
Provide reports as needed
Auto-ApplySoftware Engineer Full Stack & Application Development I (Intern) - United States
Technical internship job in Fulton, MD
Please note this posting is to advertise potential job opportunities. This exact role may not be open today but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens. Applications are accepted until further notice.
Meet the Team
Join Cisco's innovative engineering community, where you'll have the opportunity to collaborate with teams across Cisco IT, CPX (Customer & Partner Experience), Supply Chain, and Workplace Technology. You'll work alongside hardworking engineers, designers, and product managers who bring ideas to life and transform how the world connects, communicates, and collaborates. Our teams value creativity, continuous learning, and a culture of inclusion as we build the next generation of industry-leading products and platforms!
Your Impact
As a Software Engineer at Cisco, you will design and build software solutions that power Cisco's products and platforms. You will work end-to-end on everything from APIs and backend services to user interfaces and distributed systems. You'll solve real-world problems, ship impactful features, and help shape the future of connectivity and technology.
Minimum Qualifications
* Currently enrolled in a certification program (e.g., Boot Camp, Apprenticeship, Community College), or currently enrolled in an undergraduate degree program. Proficiency in at least one backend language (Python, C++, or Java) and familiarity with JavaScript/TypeScript for frontend development
* Experience with API development (REST, GraphQL, or gRPC)
* Understanding of data structures, object-oriented programming, and SQL/NoSQL databases
* Familiarity with cloud platforms (AWS, Azure, GCP, or Cisco Cloud)
Preferred Qualifications
* Experience with Docker or Kubernetes (containerization/orchestration)
* Familiarity with Infrastructure as Code tools (Terraform, Ansible, or CloudFormation)
* Exposure to CI/CD tools (GitHub Actions, Jenkins, CircleCI)
* Experience with monitoring platforms (Grafana, Prometheus, Splunk)
* Knowledge of UI frameworks (React, Angular, Vue) for full-stack pathways
ProductIntern26
Why Cisco?
At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
Message to applicants applying to work in the U.S. and/or Canada:
Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.
U.S. employees are eligible for paid time away as described below, subject to Cisco's policies:
* 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
* 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
* Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
* Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
* 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
* Additional paid time away may be requested to deal with critical or emergency issues for family members
* Optional 10 paid days per full calendar year to volunteer
For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:
* .75% of incentive target for each 1% of revenue attainment up to 50% of quota;
* 1.5% of incentive target for each 1% of attainment between 50% and 75%;
* 1% of incentive target for each 1% of attainment between 75% and 100%; and
* Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
The applicable full salary ranges for this position, by specific state, are listed below:
New York City Metro Area:
$44,000.00 - $185,000.00
Non-Metro New York state & Washington state:
$44,000.00 - $185,000.00
* For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.
Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.
Technical Support Analyst
Technical internship job in Washington, DC
https://www.linkedin.com/jobs/view/**********/?eBP=CwEAAAGLjT4m_cYlcVZPNb6v-DuAe6E444kUtUApzaFt3O-9JP92fN5L8GjuCAA-RlQxYeLlwNazhxEBjLuxNVwkFI6ZXUOZ0SCUI_0nqsP5LJD6ze2DHIGx6HUXVHeFMQJImr1EwqqOzf7cGGE-HnRnF70rGMlg5h3ZUzXJ_Ig9On-MLzGSc4okpoW8q5WaldE1x44Wef8g6sU1RpKseVYrdqxAt6oTnzCvFdv90QLTq-o8G16fHCWTnSNW4Nx_fHbuOKOKiyR5hHdJMcb10LYT9WsfOB_JWoRt5JXJkMqB9L6YYVHJSukf6F2MwtssmTFZyQMKSebmzZo2htSgksKOcYMR22S9eiPM3BQlksRpgJI5wmdpa6iCYUjJgVvx&ref Id=JayItgDmuUKunPttf%2Bxxug%3D%3D&tracking Id=bSWXB3Sn3vtT29Z2V688Ig%3D%3D
About the job Washington, District of Columbia Job Description Responsibilities:
Foster and exemplify customer-first service.
Assist with all technical support activities for the DC Office. May be asked to assist with technical support for other regional offices as needed.
Monitor e-mail and skype for un-ticketed user requests and incidents that were not sent via the Service Desk and ticket as appropriate.
Work closely with other firmwide IT techs as necessary to assist them with local technical issues and take proper steps to escalate to Regional Manager or Service Desk.
Attend bi-monthly Technical Analyst meetings and provide feedback regarding best practices, lessons learned, new troubleshooting findings or methods.
Support off-hours needs related to moves, computer room upgrades, scheduled maintenance outages, projects and urgent user support matters.
Assist with occasional one-on-one user training.
Initiate, complete, and follow-through with all assigned and self-generated tickets.
Maintain IT Asset Management database to ensure it is kept current and accurate.
Build firm standard PCs and laptops per firm guidelines.
Organize, build, and maintain proper loaner and hot-swap equipment and deliver to users on time per firm guidelines.
Assist with maintaining printer maintenance records and inventory, and, swap printers as equipment reaches end of life and new equipment is received.
Serve as a vendor contact for all printer problems.
Provide mobile device support for iPhones, Androids, and iPads in accordance with the firm's AirWatch program.
Provide setup and support of remote access and two-factor authentication software (MFA).
Advise DC-IT Manager regarding any requests or incidents that should be immediately reported to his/her attention.
Provide proper follow-up, updates, and project status to the manager. Ensure proper follow-up is provided to all end users who may have reported a problem or requested technical assistance from the DC Technical Support group.
Provide assistance with audio visual/teleconferencing setups, including:
Laptop/projector connections.
TVs including Plasma, LCD, or LED
Support and maintain over 20 conference rooms including a conference center with 100 plus capacity.
Support and setup our internal videoconference solution as well as external videoconferencing solutions such as WebEx, Skype and Zoom.
Install and beta test new technology, and, assist with telecom-related issues as necessary.
Support Wi-Fi, cellular data, laptop cards and Mi-Fi devices.
Install and test new hardware and software technology.
Assist with LAN cabling patching and troubleshooting; and act as remote hands for network engineers.
Complete workstation set-ups for new arrivals, visitors, etc. and complete equipment moves per schedule and at times not scheduled.
Perform approved software installations and other tasks as requested by the Regional IT Manager or as required by customers.
In rotation with other local IT staff, serve as 24/7 on-call emergency technician.
Closely monitor the ChangeGear service management system to ensure assigned tickets are updated in a timely manner. Use the best business protocol for follow up communication with an end user.
Conduct routine inspections of various IT spaces, e.g., conference rooms, visitor offices, MDF, IDF rooms.
Quickly assess and escalate hardware and/or network problems to third level IT support groups for assistance. Proactively review current infrastructure and assert good judgment to know when to coordinate equipment replacement during repair period.
Participate in major IT projects and rollouts, assuming a key role as directed by the Regional Manager or Director.
Qualifications:
Customer service is paramount in this role.
The candidate should have a desire to provide excellent customer service.
Several years of law office support experience is desired.
Experience should be specific to providing technical support to the firm's users.
A working knowledge of legal applications including document management systems is also highly desired.
Comprehensive knowledge of Active Directory, Microsoft Office Suites 2010 and above is required.
Possessing an A+ or a similar computer certificate or degree in computer sciences is a plus.
Additional understanding of printers, remote access tools and mobile devices are required.
A basic understanding of network engineering and IP-based telecommunications is required.
This position involves overtime and/or shifts on weekends or corporate holidays when necessary.
Although an occasional requirement, the successful candidate must be willing and able to travel to and work temporarily in other offices for brief periods of time, both to domestic and/or international offices.
Excellent organizational skills, customer service, and desk side support skills are required.
The successful candidate must be self-motivated and possess a high attention to detail.
Must also possess excellent interpersonal, critical thinking and time management skills, as well as excellent oral and written communication skills.
This position requires ability to lift up to 50 pounds unassisted and seek assistance with lifting heavier or large/bulky parcels.
Walking and standing for up to 4 hours at a time in an 7.50 hour shift is required. Must not possess any condition that would inhibit the ability to stoop, squat, or crawl under desks in order to service computers.
This position description in no way states or implies that the responsibilities and tasks are the only responsibilities and tasks to be performed by the employee occupying this position. S/he will be required to follow any other instructions and to perform any other job-related duties as required by his/her manager.
Pillsbury Winthrop Shaw Pittman LLP is an Equal Opportunity Employer. If you require an accommodation in order to apply for a position, please contact us at *********************************.
Technical Support Specialist
Technical internship job in Washington, DC
The Deskside Technical Support Specialist is responsible for providing desktop and mobile hardware and software support to high-profile end-users. The role involves resolving a wide variety of requests, inquiries, and complaints using extensive technical knowledge of hardware and software.
This individual will serve as the primary IT point of contact, supporting high-touch, high-profile customers, liaising with stakeholders, and driving service excellence through day-to-day actions.
Strong customer service skills, including empathy, clear communication, and prompt issue resolution, are essential, as they directly impact the user experience by fostering trust, reducing downtime, and ensuring that high-profile clients feel supported and valued at every interaction.
The successful candidate will have a strong knowledge of the end-user computing ecosystem and an ability to quickly learn applications and services. A high level of emotional intelligence (EQ) is necessary to succeed in this role, as it enables the specialist to navigate high-pressure situations, respond with empathy, and build strong relationships with high-profile users.
Duties and Responsibilities
Assist users in resolving computer-related issues such as inoperative hardware or software, including network connections. Resolve customer inquiries efficiently and effectively through active listening and personalized techniques with a consistent focus on service excellence.
Hardware support functions include, but are not limited to, end-user support, desktop support, laptop support, office setups, and mobile device support. Perform computer imaging and post-image configurations, preventative maintenance, and basic printer troubleshooting while coordinating with vendors for repairs.
Software support functions include, but are not limited to, troubleshooting applications standard within Sidley's environment, installation and configuration of software, updates and preventative maintenance, and support of third-party applications in coordination with vendors.
Identify inefficient IT processes, recommend improvements, and implement solutions using Microsoft tools such as PowerAutomate, PowerShell, and PowerApps to enhance support efficiency and internal IT collaboration.
Manage deployed and inventory assets, maintaining accurate asset records for each user and each piece of equipment. Coordinate and perform hardware moves, changes, and exchanges.
Provide break/fix support for telephony equipment, including handsets, telephone cords, and telephone base units.
Assist with projects such as hardware or software upgrades, office moves, and special events.
Manage and process hardware warranty claims and issues, and facilitate warranty repairs with third-party vendors.
Maintain accurate records of user requests and incidents in the IT Service Management System.
Perform other duties as required.
Salaries vary by location and are based on numerous factors, including, but not limited to, the relevant market, skills, experience, and education of the selected candidate. If an estimated salary range for this role is available, it will be provided in our Target Salary Range section. Our compensation package also includes bonus eligibility and a comprehensive benefits program. Benefits information can be found at Sidley.com/Benefits.
Target Salary Range $72,000 - $90,000 if located in Washington DC Qualifications
To perform this job successfully, an individual must be able to perform the Duties and Responsibilities (Duties) above satisfactorily and meet the requirements below. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. If you need such an accommodation, please email ************************** (current employees should contact Human Resources).
Education and/or Experience:
Required:
Bachelor's degree or equivalent work experience
A minimum of 4 years of experience providing direct and exceptional user support in a high performance culture, including:
Practical, working knowledge of how to support and troubleshoot Zoom, Intune, Okta, ProofPoint, O365 Applications (Outlook, Word, PowerPoint, SharePoint, Teams), NetDocs, Citrix, ServiceNow
Experience supporting Windows-based computers, including Microsoft Windows 10/11
Experience supporting iOS, Android and MDM solutions
Experience working with vendors on support cases
Preferred:
Law Firm or Professional Services experience
A+, ITIL and Microsoft Office Application certifications
PowerAutomate/PowerShell/Python scripting
Experience with RPA tools, Microsoft Graph and Microsoft PowerApps
Knowledge of AI Prompt Engineering, with an understanding of how to craft effective prompts to optimize interactions with AI tools
Other Skills and Abilities:
The following will also be required of the successful candidate:
Strong organizational skills
Strong attention to detail
Good judgment
Strong interpersonal communication skills
Strong analytical and problem-solving skills
Able to work harmoniously and effectively with others
Able to preserve confidentiality and exercise discretion
Able to work under pressure
Able to manage multiple projects with competing deadlines and priorities
Sidley Austin LLP is an Equal Opportunity Employer
#LI-EC1
Auto-ApplyHelp Desk Technician
Technical internship job in Falls Church, VA
\# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make customer experience (CX) the center of every government solution.** **Technology is our Passion. People are our Purpose.**
We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind.
We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated **Help Desk Technician** for a Full-Time position.
**Job Summary:**
NuAxis Innovations is seeking a customer-focused Help Desk Technician to support the U.S. Fish and Wildlife Service (FWS) in Falls Church, VA. This on-site role is part of a mission-critical IT support team delivering responsive technical assistance to a mobile and hybrid federal workforce. You'll provide Tier 1 support, assist with hardware and software issues, manage mobile devices, and ensure end-user systems remain secure, updated, and operational. This is an excellent opportunity for a technician looking to support a high-impact federal mission while gaining experience in enterprise-level IT operations.
**Key Responsibilities**
· Provide Tier 1 IT support for desktops, laptops, mobile devices, and tablets.
· Respond to user requests via phone, email, and in-person support channels.
· Support and troubleshoot Apple iPads, iPhones, and Android mobile devices.
· Install, configure, and maintain desktop/laptop hardware and software.
· Track and manage IT service tickets and escalate complex issues as needed.
· Participate in equipment deployments and system upgrades.
· Communicate the status of pending requests, outages, and maintenance activities to end users.
· Maintain documentation and knowledge base articles as needed.
· Collaborate with server and network teams to resolve cross-functional issues.
**Minimum Qualifications**
· Associate's degree in IT or related field, or equivalent work experience.
· 2+ years of hands-on experience in a help desk or desktop support environment.
· Strong troubleshooting skills with Windows 10/11 and Microsoft Office 365.
· Exposure to supporting mobile devices in an enterprise environment.
· Strong communication and customer service skills.
· Ability to work independently in a fast-paced federal workplace.
· Must be eligible to work in the United States and pass a federal background check.
**Preferred Qualifications**
· Experience working with federal agencies or in a government contracting environment.
· Familiarity with ServiceNow, Remedy, or other ITSM/ticketing platforms.
· Certifications such as CompTIA A+, Network+, or ITIL Foundation.
**Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now!!**
**Our Profile:**
We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. (**************************
NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation. Learn More (**************************** about our Benefits and Culture!
\#NAI #DICE
VIP Support Technician
Technical internship job in McLean, VA
DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at *************
About the Opportunity
DMI, LLC is seeking a VIP Support Technician to join us. The VIP Support Technician provides dedicated, high-priority IT support to senior Department of Defense (DoD) personnel, including General Officers, Senior Executive Service (SES) members, Presidential Appointees (PAS), and other designated VIPs. This role ensures rapid incident resolution, proactive system maintenance, and seamless IT service delivery across classified and unclassified networks.
Duties and Responsibilities:
Deliver Level II “Gold” and Level III “Platinum” support to VIP users, including on-site and remote troubleshooting for NIPRNet, SIPRNet, and higher classification systems.
Provide 24x7x365 support, including after-hours and emergency response, for VIP incidents and service requests.
Conduct daily wellness visits to Level III VIPs to proactively identify and resolve IT issues.
Support VIP travel by provisioning and testing mobile and secure communications equipment (e.g., DMCC, WINDAR-S).
Install, configure, and maintain desktop and mobile devices, including secure systems and COMSEC equipment.
Maintain and manage Home Kits and on-base residence IT setups for VIPs.
Coordinate with internal and external support teams to ensure cradle-to-grave ownership of VIP tickets.
Document incidents and service requests in the Ticket Management System (TMS) (e.g., ServiceNow).
Provide training and user support for unified communications, remote access, and secure mobile platforms.
Ensure compliance with cybersecurity protocols, including data-at-rest encryption and classified spillage remediation.
Maintain bench stock of pre-configured equipment for rapid deployment.
Qualifications
Required Skills/Certifications:
Clearance: Top Secret with SCI eligibility.
Experience:
Proven experience supporting senior leadership in a DoD or federal IT environment.
Strong troubleshooting skills across Windows, mobile, and secure systems.
Familiarity with VIP support protocols and high-urgency service delivery.
Certifications:
DoD 8570.01-M IAT Level II (e.g., Security+).
Help Desk Institute (HDI) or A+ related certifications
Skills:
Excellent communication and customer service skills.
Ability to work independently and under pressure.
Proficiency with remote support tools (e.g., DameWare), TMS platforms, and mobile device management systems.
Min Citizenship Status Required: Must be a U.S. Citizen
Physical Requirements: There are no physical requirements for this position.
Location: McLean, VA
Working at DMI
DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together:
Do What's Right - We lead with honesty and integrity.
Own the Outcome - We take responsibility and deliver.
Deliver for Our Customers - We are relentless about delivering value.
Think Bold, Act Smart - We innovate with purpose.
Win Together - We collaborate and celebrate our success.
These values aren't just ideals-they show up in how we support every part of your well-being:
Convenience/Concierge - Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier.
Development - Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive.
Financial - Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future.
Recognition - Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements.
Wellness - Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health.
DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together.
***************** No Agencies Please *****************
Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.
Auto-ApplyDesk-side Support
Technical internship job in Linthicum, MD
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
Job Title: Deskside Support Representative Distributed Client Services
Location: LINTHICUM,MD 21090
Duration: 12 months with possible extension
should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications and install/remove desktop PCs and monitors.
Remote take-over skills a plus. Must have good verbal and written skills, as well as ability to interact positively with clients.
Candidates should have valid driver's license and reliable transportation to travel to various local sites(on request only if client wants )
Qualifications
share your resume asap
Additional Information
For more information, Please contact
shubham
973-295-459*5
Help Desk Technician 4
Technical internship job in Ashburn, VA
The most security-conscious organizations trust Telos Corporation to protect their vital IT assets. The reputation of our company rests on the quality of our solution and the integrity of our people. Explore what you can bring to our solutions in information assurance, secure networks, secure enterprise messaging, and identity management.
Be a part of the Telos culture and see what sets us apart! Telos offers an excellent compensation package with benefits that include generous paid time off, medical, dental, vision, tuition reimbursement, and 401k. Our employees enjoy more than just a great work environment!
We are seeking a Helpdesk Agent / Technician to join our customer support team in a Department of Defense (DoD) environment. You will be responsible for taking technical calls from military end users with the goal of resolving the problem over the phone. Otherwise you will dispatch spare parts and track delivery / operational status of the system.
We're always on the lookout for exceptional (Job Title) to join our growing team. This is an evergreen job posting intended to build a pipeline of talented individuals for future openings across multiple teams.
Responsibilities:
* Provides Tier II and III technical software, hardware, and network problem resolution for clients by performing problem diagnosis and guiding users through step-by-step solutions or may provide expertise to solve technical support issues for end-users of the organization's products and services.
* Uses automated information systems to analyze routine situations.
* Reviews incoming requests (both computer generated and verbal) sort, code, and prioritize for proper action.
* Resolves problems or contacts more senior technical support as necessary.
* Supports users by fulfilling individual requests for support or replacement parts in the utilization of the various systems available.
* Conducts technical research for source of information required in support of request for information related to ongoing programs.
* Instructs users in the use of systems specific to the government contract.
* Interacts with other team members, such as network services, engineering, and/or information systems to restore services and/or identify and correct the core problem.
* Meet all contractual SLAs (service level agreements) and AQLs (acceptable quality levels).
Job Requirements
Qualifications:
* High School Diploma w/ 4-5 years of experience minimum
* Experience with ServiceNow is preferred but not required
* An active DoD Secret Clearance is required or the ability to obtain. Preference will be given to those applicants with an active DoD Secret Clearance
* Minimum IAT Level II certification in accordance with DoD 8570.01-M (Security+ CE certification or higher) required
* Strong written and verbal communications skills and the ability to interact with people at all levels are required
* A professional attitude regarding attention to detail and customer service and excellent organizational skills are required.
Telos maintains a drug-free workplace and will conduct drug testing on all applicants who have accepted an offer of employment,
Telos Corporation participates in the E-Verify program. Therefore, any employment with Telos will also be contingent upon confirmation from the Social Security Administration ("SSA") and/or the Department of Homeland Security ("DHS") of your authorization to work in the United States.
Telos Corporation and its subsidiaries are committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. Telos Corporation will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at **************. If you require relay service assistance, please click on the following link to review information on your state's relay service: *************************************************
Telos Corporation is an EEO/AA employer.
Job Type
Full-Time
Location
Ashburn, VA 20147 US (Primary)
Telos offers an excellent compensation packages including salary commensurate with experience and benefits to meet your needs for today and the future. Telos and its subsidiaries are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Tier 1, 2 and 3 Help Desk Support
Technical internship job in Fairfax, VA
Ábaco Strategy is a certified Virginia Minority-Owned and Woman-Owned for-profit business, based out of Leesburg, Virginia's HUBZone. We specialize in Process Improvement, IT Service Management, CMMI, PMBOK , Program/Project Management, IT Governance, Risk Management and Compliance (GRC).
We partner with our commercial and government customers to assess their organizational capabilities and help them improve the process, quality and performance of their organizations.
Ábaco's experienced personnel is certified in ITIL v3, ISO 9001, ISO 20000-1, ISO/IEC 27001, CMMI v1.3 and other relevant continual improvement models.
Our consultants have proven experience implementing continuous improvement frameworks that enhance organizational maturity and process capabilities.
Job Description
General Information
Location: Fort Belvoir
Industry: Information Technology
Required degree: 4 year degree
Minimum Requirements:
· An active Top Secret Clearance w/ SCI is required.
· A Security+ OR CASP certification is required.
· Bachelor's degree in Computer Science, Information Technology, Cyber Security or related fields is “highly desirable.”
· Tier 1: 1-3 years of industry experience in providing level I & II IT Help Desk support to end users in a micro processor-based networked environment.
· Tier 2: 3-5 years of experience in the aforementioned.
· Tier 3: 6+ years of experience in the aforementioned.
· Demonstrated experience in interacting with senior analysts and engineers to identify and resolve core problems.
· Knowledge of various desktop and notebook applications including Windows 7. MS Office 2007/2010, Adobe Pro, WebEx, and Remedy ticketing system
· Experience in providing remote technical assistance
· Customer-centric and able to handle requests in a timely manner
· Excellent oral/written communications skills
· Willingness to work in a collaborative team-oriented environment
Abaco is an EOE/Affirmative Action Employer. We understand the value of diversity and its impact on a high performance culture. Prospective employees will receive consideration without discrimination because of race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. We are a military friendly organization and veterans are encouraged to apply. Federal law requires all employers to verify the identity and eligibility of all persons hired to work in the United States.
As a HUBZone certified company, we encourage applicants who live in HUBZones, as designated by the Small Business Administration (SBA). For more information visit ******************************** .
Thank you for considering us for employment.
For more information about us please visit: *********************
Qualifications
IT Help Desk, IT Support
Additional Information
An active Top Secret Clearance w/ SCI is required.
A Security+ OR CASP certification is required.
Junior Helpdesk Specialist
Technical internship job in Springfield, VA
Job Description
USmax Corporation is seeking a Junior Helpdesk Specialist to provide customer service support for customer requests when contacting the Single-Point-of-Contact IT Service Desk located in Springfield, VA (Ft. Belvoir).
The Junior Helpdesk Specialist will assist in providing technical assistance and support related to computer systems, hardware, or software, and respond to queries, run diagnostic programs, isolate problems, and determine and implement solutions.
Duties and Responsibilities:
Respond to email or chat messages for customers seeking help.
Walk customers through problem-solving process.
Run diagnostic programs to resolve problems.
Follow up with customers to ensure issue(s) were resolved.
Gain feedback from customers about system usage.
Run reports to determine malfunctions that continue to occur.
Create a ticket in the approved incident management system for all support calls received or route user support calls to appropriate IT Help Desk.
Utilize Attempt First Call Resolution (FCR) for all requests received.
Provide first contact account resets, unlocking, troubleshooting, and security issue/error resolution.
Perform other duties as assigned.
Required Qualifications:
Excellent verbal and written communication skills
Strong understanding of advertising and communications practices.
Ability to demonstrate sound judgment and be comfortable in a public-facing role.
Required Experience:
Operational experience with ServiceNow
Experience within the Intelligence Community
Exhibit excellent customer service, organizational and time management skills
Ability to obtain DoD 8140 (formerly 8570.01-M) IAT Level I: A+ CE, CCNA-Security, CND, Network+ CE, SSCP, within 6 months of hire.
Ability to work independently and yet be effective within a team setting.
Must be capable of managing multiple efforts with time related constraints in a fast-paced contracting environment.
Demonstrated ability to effectively communicate and collaborate with diverse internal and external stakeholder groups and individuals.
Possess a friendly presence, helpful attitude, good interpersonal skills, and ability to work well with others.
Excellent skills in Microsoft Word, Excel, and other Office applications.
Proficient with Microsoft Office Applications, and experience working in a home office setting as well as the ability to train end users on frequently asked technical issues.
Ability to provide technical assistance and support over the phone, good phone skills, professional demeanor, and previous customer service experience strongly desired.
Good problem-solving skills: ability to visualize a problem/situation and think abstractly to solve it.
Required Education:
High school diploma or GED and six years of relevant experience; or an Associate's degree and four years of experience; or Bachelor's degree and two years of experience.
Security Clearance Requirements:
Applicants must possess an active TS clearance to be considered for this position. Candidates will not be able to begin work until obtaining SCI clearance and must have the ability to obtain CI Poly Clearance.
Work Location / Schedule:
Applicants must have the ability to work shift hours. Shift will be identified upon hire.
Travel Requirements:
None
USmax Corporation is an award-winning SBA Certified Woman-Owned Small Business and leading provider of innovative professional, technical and enterprise IT services. Our client areas span, national security, public safety and healthcare markets.
Our Commitment to quality and continuous process improvement is demonstrated by our ISO 9001:2015, ISO 20000-1:2018, and ISO 27001:2013 registrations. We offer complete program life cycle support through a full range of planning, design, implementation, management, and support services. Our services based on trust, quality, efficiency, and innovation drive the mission of our various federal and commercial customers.
USmax is certified by the Commonwealth of Virginia Department of Veterans Services as a Virginia Values Veterans (V3) Facility and certified as a V3 Certified Employer. USmax is an avid supporter of the men and women who have served our country. This certification recognizes this achievement and furthers our commitment to veterans and their families.
USmax is an Equal Opportunity Employer. Please see our website to learn more about our employment policies or to request accommodation to enable you to apply for employment.
For more information about USmax or to apply for a position, visit **************
Junior Contract Support Specialist
Technical internship job in Washington, DC
Guided by our principles of value generation, continuous innovation, customer-centricity, and vested collaboration, Blue Water Thinking proudly supports our Federal clients in achieving their Agency goals.
Founded by a decorated twenty-eight year Veteran of the United States Army, Blue Water Thinking understands and supports the mission of our Nation's war fighters, Veterans, their families and caretakers.
Leveraging our executive team's military experience and private and public sector consulting expertise, Blue Water Thinking takes an integrated "one-team" approach and brings to bear best-fit solutions, thought leadership, and grit to meet our client's transformational needs.
Fueled by our values of integrity, respect, professionalism, stewardship and customer service, the Blue Water Thinking team understands the power of the human connection, collaboration, humility and loyalty to one another, our clients and industry partners.
Lastly, our formula for success is simple: Build something good, take care of our people, keep our clients satisfied, nurture our work ethic and reputation, build long-lasting partnerships, enjoy what we do and give back as much as possible.
Job Description:
Blue Water Thinking is seeking a Junior Contract Support Specialist to support a variety of acquisition support services. The Junior Contract Support Specialist will assist with strategy, planning, data analysis, requirements and/or documentation development, preparing Independent Government Cost Estimate (IGCE), compliance reviews for acquisition documents and forms in support of the Department of Veterans Affairs.
Responsibilities:
Assist with advisory support and assisting functional area technical experts with the development of writing requirements into sound, sufficient Statements of Work (SOW), Performance Work Statements (PWS) and/or Orders.
Assist with acquisition planning, solicitation preparation, market research and analysis, source selection document preparation.
Prepare contract modifications and documents, cost/price analysis, development of analytics, create reports, preparation of contract termination documents.
Successful performance will require a wide variety of associated procurement skills and activities including research, analysis, data entry, writing, document preparation, editing, scanning, document management, phone calls, faxing, filing, and other activities necessary to complete the tasks assigned.
Minimum Qualifications:
Bachelor's degree from an accredited college or university as recognized by the Secretary, U.S. Department of Education.
Minimum of two (2) years of federal contracting experience working on government acquisitions within the last five (5) years
Additional Required Knowledge and Skills:
Ability to conduct comprehensive review of procurement documents for accuracy, adequacy, and completeness.
Ability to identify and resolve inconsistencies through communication.
Ability to read and interpret Federal and agency acquisition policy, regulations, and directives.
Ability to draft and prepare contract related documents and forms.
Ability to perform and/or evaluate market research, trends, conditions, alternative sources, and technological advances as they apply to the program.
Ability to prepare and process purchase requisitions and procurement packages to the supporting CO for award.
Ability to research, analyze, prepare, and review invoice receipts, receiving reports, fund status, final payments, release of claims, certificates of completion, close-out documents, and any additional supporting documents or activities needed for contract closeout.
Ability to investigate, review, and prepare open obligations/undelivered orders (UDO) for closeout.
Ability to perform post-award administration in support of CO.
Ability to monitor quality assurance surveillance plans (QASPs) to ensure contracted services meet contract requirements along with the expectations and needs of the facility.
Eligibility:
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
Must be able to obtain and maintain the required federal public trust clearance for this role
Compensation:
This salary range for this position is $65,000 - $75,000
Blue Water Thinking offers a comprehensive benefits package including health insurance (medical, dental and vision), paid time off, federal holidays, and matching 401K plan.
Our Commitment to Equal Employment Opportunity.
Blue Water Thinking, LLC (BWT) is committed to equal employment opportunity. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, sex, disability, protected veteran status, or any other basis protected by applicable federal, state, or local law.
Applying for this Job:
Resume must be submitted in word document format and must include dates in each section (experience, education, certifications...)
Candidates must fill out the below form to the best of their knowledge
Information Technology Support Specialist
Technical internship job in Washington, DC
Full-time Description
Information Technology Support Specialist
Washington, DC | Hybrid | $26.44 - $29.80 per hour| Washington Post Top Workplace
Community of Hope is seeking a dedicated IT Support Specialist to ensure our staff have the reliable technology and support they need to serve families and individuals across our healthcare, housing, and community programs. In this role, you'll provide hands-on technical support, troubleshoot systems and networks, and resolve requests quickly to keep our mission-driven team connected and running smoothly. This position is located at the Conway Health and Resource Center in Southwest, DC.
Our Approach and Values:
We celebrate people's strengths and acknowledge the impact of trauma on people's lives.
We embrace diversity, welcome all voices, and treat everyone with respect and compassion.
We lead and advocate for changes to make systems more equitable.
We strive for excellence and value integrity in all that we do.
What You'll Do
Responds to requests for technical assistance in person or via phone or email as quickly as possible, at least within 1 business day.
Provides Tier 1 and 2 technical support to all users, provides timely response and resolution to tickets. Identifies and escalates issues requiring urgent attention .
Manages IT onboarding of new staff, including computer setup and account setup. Creates network user accounts, email accounts, and sets access permissions for new personnel within a timely manner.
Immediately manages IT issues related to termination of staff, including removing access when notified by HR.
Escalates issues to IT Network Manager or Systems Administrator quickly and efficiently to minimize disruption.
Provides proactive maintenance on workstations as directed.
Performs hardware and software installations as needed or refers to IT service contractor.
Travels to Community of Hope sites as needed to support users or assist on IT projects.
Requirements
Must-Haves
Bachelor's degree in computer science or information technology or equivalent experience.
1-2 years' experience in IT support.
Excellent troubleshooting techniques.
Excellent analytical and creative problem solving skills.
Superior customer service skills
Ability to work well in a team environment, to handle multiple projects simultaneously, and to manage work under tight deadlines.
Effective verbal and written communication skills.
Ability to travel to other sites.
Ability to work evenings and weekends as needed.
Why You'll Love Working Here!
At COH, we prioritize the following well-being and work-life balance-centered benefits:
8 x Washington Post 150 Top Workplaces winner
8-hour workdays with paid lunch
3 weeks vacation (additional week after two years), 2 weeks sick leave, + 11.5 paid holidays and one personal floating holiday on an annual basis.
Annual performance-based raises, up to 5% of your annual pay.
Tuition reimbursement & loan repayment (NHSC & DCHPLRP), Licensing reimbursement & CEU funding.
Medical, dental, vision, life & disability insurance + 403(b) retirement.
Leadership development, internal promotions and career growth opportunities.
A culture grounded in equity, compassion, and well-being.
About Us
Community of Hope is a mission-driven, innovative, rapidly growing nonprofit, and Federally Qualified Health Center. For over 45 years, we have provided health and housing services, perinatal care coordination, and community support services to make Washington, DC more equitable. Community of Hope also strongly emphasizes maternal and child health, with midwifery practice and the only free-standing birth center in DC. We are honored to be one of DC's largest providers of housing and homelessness prevention services for families and individuals throughout DC. Through our Family Success Center, our WIC nutrition centers, and our various partnerships, we have reached hundreds and believe that everyone in DC deserves to be healthy, housed, and hopeful.
With the help of our amazing staff, we have successfully provided:
50,000+ medical visits
6,300+ dental visits
17,000+ emotional wellness visits
1,384 families and 220 individuals with housing/homelessness prevention services
Ready to bring hope and health to our DC community? Apply today!
To request a reasonable accommodation to complete an employment application or for general questions about employment with Community of Hope, contact a Recruiting Coordinator. Email: ************ Phone: ************. Community of Hope is an equal opportunity employer.
Salary Description $26.44 - $29.80 per hour
Summer 2026 Internship in Deep Learning and Computer Vision - Secret Clearance Required
Technical internship job in Herndon, VA
Job Description
Are you passionate about deep learning and artificial intelligence? Do you want to work on cutting-edge projects that make a real impact? Join our team as a summer intern at Expedition Technology (EXP) to work on our applied research and development programs! We collaborate with the US Department of Defense and Intelligence Communities to develop novel solutions using AI/ML and software engineering to solve challenging problems. As an intern, you'll have the opportunity to work on innovative projects, gain hands-on experience, and contribute to groundbreaking advancements in the field. If you're ready to take on new challenges and make a difference, apply now and be a part of our transformative team!
What will you do as an intern at Expedition Technology?
Learn & Develop: Delve into machine learning systems. Craft novel algorithms for applications in computer vision or digital signal processing
Implement: Leverage Python to develop and train robust machine learning models, ensuring their efficacy in various tasks and scenarios
Collaborate: Engage in data processing pipelines, training ML systems, analyzing outcomes, and tackling real-world issues alongside our motivated team
Key Details:
Location: Onsite at Expedition Technology HQ, Herndon, VA.
Compensation: $33.50/hr.
Duration: Full-time (40 hours/week) Summer 2026
Is an EXP summer internship right for you?
In order to be eligible you should meet the following criteria:
United States citizenship is required for security clearance purposes
Currently enrolled student pursuing a college degree in computer science, electrical engineering, math, physics, or other STEM-related field
Entering final year of an undergraduate or graduate program with an anticipated graduation date of December 2026 or May/June 2027
Have an active US Government-issued Secret clearance
Proficiency in modern programming languages (Python preferred)
Familiarity with command line and version control (Git) experience
Demonstrated interest in machine learning (courses, clubs, projects, etc.)
Interest in working in defense and/or intelligence post-graduation
Must be willing to undergo background investigation process for a US-government issued security clearance
What's it like being a summer intern at Expedition Technology?
Get a first-hand perspective from our 2025 summer intern team by reading this blog post.
About Expedition Technology (EXP)
Positioned in Northern Virginia's tech hub, EXP is a booming, employee-owned entity that crafts advanced solutions for the defense and intelligence sectors. We champion innovation, promote individual growth, and thrive on collaboration.
Want to learn more about Expedition Technology?
Read about our work, our culture and our accolades on our website and LinkedIn.
We're committed to embracing diversity:
At EXP, we believe in the power of diverse minds. All applicants will be considered without bias. We're an Equal Opportunity Employer that cherishes creativity sparked by varied backgrounds.
Who is Expedition Technology?
Expedition Technology (EXP) designs, develops, and delivers innovative, advanced signal, image, and multi-INT solutions for the defense and intelligence communities. We leverage advanced algorithms, platforms, and technologies to solve our customers' most complex, demanding, and urgent C4ISR challenges. Our culture promotes individual growth and opportunity, prioritizes a collaborative team spirit, and invites the intellectually curious to creatively solve challenging problems. Headquartered in Northern Virginia's high-tech corridor, EXP is a rapidly growing, privately held, employee-owned company that pushes the boundaries of what is possible every day.
Interested in joining our team? Let's explore together.
To learn more about EXP and discover why we are an award-winning workplace, visit our web site and follow us on LinkedIn.
Join Our Team and Enjoy Exceptional Benefits!
Expedition Technology (EXP) offers a flexible, self-directed benefits package that is designed to fit your individual needs. Here's a glimpse of the outstanding benefits you can enjoy when you join our team:
Company-paid medical, dental, and vision insurance
Generous Time Off: Enjoy 12 paid holidays, up to 33 days of PTO, and generous sick leave
Robust 401(k) Plan: Benefit from up to a 12% company contribution, including a 3% safe harbor, 6% match, and up to 3% additional as a form of profit sharing.
Student Loan Repayment: Take advantage of our unique option to reallocate a portion of your 401(k) match funds to repay student loans, helping you achieve financial freedom faster.
Paid Parental Leave: Six weeks of paid leave for the primary caregiver and 2 weeks of paid leave for the secondary caregiver for you to bond with your new family member.
Tuition Reimbursement: Pursue further education with up to $5,250/year available to support your continuous learning and growth.
Referral Bonus Program: Earn rewards for bringing talented individuals into our team.
Exclusive Entertainment Perks: Enjoy free tickets to sporting events, theater, concerts, and more, adding fun and excitement to your life.
Onsite Amenities: Stay fit and healthy with our free, onsite fitness center, active workstations featuring treadmill and bike desks, and enjoy our onsite cafeteria with reduced-cost options.
Inspiring Work Culture: Thrive in a collaborative, creative, and supportive culture where you are encouraged to push boundaries, take risks, and enjoy the rewards.
Join us and be part of a team that values your well-being and professional growth. Apply today and take the first step towards a fulfilling career with us!
EXP is proud to be an Equal Opportunity Employer that believes a diverse range of talent creates an environment that fosters creativity and innovation
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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, genetic information, or protected veteran status.