Help Desk Technician
Technical internship job in Richmond, VA
Insight Global is seeking an IT Technician to join our client's team and provide hands-on technical support to employees across the organization. This is a full-time, permanent / direct hire position and will be onsite in Richmond, VA. In this role, you'll help maintain smooth IT operations by troubleshooting issues, managing assets, and supporting system deployments. You'll work closely with the service desk team to ensure timely resolution of technical problems and contribute to improving IT processes.
Key Responsibilities:
Support & Ticket Management:
Respond to IT support requests via email, phone, and in person.
Prioritize and resolve issues based on business impact.
Document all actions and resolutions accurately.
User Account Administration:
Reset passwords and unlock accounts while following security protocols.
Advise users on account security best practices.
Asset Tracking:
Manage IT equipment distribution and retrieval.
Perform audits and assist with hardware/software procurement and disposal.
Technical Troubleshooting:
Diagnose and resolve hardware, software, and network problems.
Escalate complex issues to senior IT staff when needed.
System Deployment:
Configure and deploy computers to meet organizational standards.
Collaboration & Communication:
Keep users informed on ticket status and solutions.
Share knowledge with team members to improve efficiency.
Projects & Documentation:
Support IT projects and maintain accurate documentation for processes and solutions.
Contribute to the knowledge base for recurring issues.
Qualifications:
At least 1 year of experience in IT support or helpdesk environment.
Strong knowledge of computer hardware, Windows 10/11, Microsoft Office Suite, remote access, and PC imaging.
Basic understanding of cybersecurity best practices and application/database support.
Excellent communication skills, ability to multitask, and a customer-focused mindset.
Adaptable, self-motivated, and capable of working under pressure.
Preferred:
Microsoft Certified Professional or Associate Degree in IT.
Familiarity with ITIL practices.
Compensation:
$45,000 to $56,000 per year annual salary.
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role include:
Health Coverage: Medical, dental, and vision plans, plus flexible spending and health savings accounts.
Retirement Plans: 401(k) with company match and a defined benefit pension plan.
Paid Time Off: Generous vacation, holidays, and sick leave.
Family Support: Maternity/paternity leave and dependent care assistance.
Additional perks
IT Support Specialist, #W2485
Technical internship job in Richmond, VA
Title: IT Support Specialist, #W2485
State Role Title: Info Technology Specialist II
Hiring Range: $78,000 - $81,000 per year (salary commensurate with experience)
Pay Band: 5
Location: DSS HOME OFFICE
Agency Website: *****************************
Recruitment Type: General Public - G
Job Duties
At the Virginia Department of Social Services, we put people at the center of everything we do. We believe that every Virginian can live a life of dignity and that all voices, ideas and experiences contribute greatly to our pursuit of excellence. Inspired by continuous improvement, we commit ourselves to listening, learning and cultivating environments of trust, respect and positive engagement. Together, we are mission-driven, eager to achieve, and passionate about bringing the best of who we are to those we serve.
We design and deliver high-quality human services that help Virginians achieve safety, independence and overall well-being. We are a $2 billion agency - one of the largest in the Commonwealth of Virginia - partnering with 120 local departments of social services and 31 community action agencies, along with faith-based and non-profit organizations, to promote the well-being of children, adults, and families statewide. We proudly serve alongside 1,650 (state) and 12,200 (local) human services professionals throughout the Social Services System, who ensure that thousands of Virginia's most vulnerable citizens have easy access to the services and benefits available to them.
The Information Technology Support Specialist position reports directly to the Service Desk Manager and provides technical assistance to end-users regarding computer systems, software applications, and hardware devices. The incumbent is extremely proactive and uses established industry best practices, including the IT Infrastructure Library
(ITIL) Service Operations process of:
- Incident Management
- Request Fulfillment
- Service Level Management
- Change Control
- IT Asset and Configuration Management
- Service Catalog Management
- Supplier Management
- Continual Service Improvement
IT Support Specialist will provide direct support to: internal staff, contract staff, and VITA partnership for the deployment of new desktop systems, mobile devices, copiers and printers. The Technician will assist with the administration and support of user account and access management, inventory, lifecycle asset and configuration management, as well as track and analyze trends in the agency's ticketing system to generate statistical reports. The Technician interfaces with Commercial and Government Service Providers, along with other Technical Teams as appropriate. The Technician works in conjunction with the Service Desk Manager, Director, and IT Leadership to address operational issues and also interfaces as needed with agency and LDSS leadership. The Technician supports all agency staff and leadership and the extended DSS community including Regional and Local DSS Directors. In addition to these major areas of responsibilities, the IT Support Specialist will support other operational duties as assigned and will provide direct support to the Agency and LDSS customers.
Minimum Qualifications
• Experience in IT service delivery, telecommunications, and asset management.
• Customer service experience supporting a large and diverse customer base.
• Ability to provide technical assistance to end-users regarding computer systems, software applications, and hardware devices.
• Knowledge of the IT Infrastructure Library Service Operation processes of Incident Management, Request Fulfillment, Service Level Management, Change Control, IT Asset and Configuration Management, Service Catalog Management, Supplier Management, and Continual Service Improvement.
• Excellent communication skills, both written and verbal, with the ability to proactively communicate with customers.
• Customer Service - demonstrates knowledge and dedication to customer service and has a deep commitment to supporting all customers.
• Skilled in the use of personal computers and Microsoft Desktop products (Windows, SharePoint, Outlook, Exchange, and MS Office Suite).
• Skilled in telecommunications and managing inventory.
Additional Considerations
• Experience working with Virginia Information Technologies Agency (VITA).
• Experience with Level 2 desktop support.
• IT Infrastructure Library (ITIL) Foundation.
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.
Selected candidate(s) must successfully pass a fingerprint-based criminal history background check. A record of criminal history does not automatically bar an applicant from consideration. Employment verification will be conducted to include current/previous supervisory employment reference checks.
VDSS will record information from each new employee's Form I-9 (Employment Eligibility Verification) into the Federal E-Verify system to confirm identity and work authorization.
To be considered for this position, you must submit a Commonwealth of Virginia application or resume through the on-line “Virginia Jobs” (PageUp) employment site no later than 11:55 p.m. on the closing date listed. Each application is reviewed for documentation that shows the applicant meets the minimum and additional considerations as stated in the job announcement. The decision to interview an applicant is based on the information provided. Multiple positions may be filled from this recruitment within 90 days of the closing date.
In addition to a rewarding work experience, VDSS offers excellent health and life insurance benefits, pre-tax spending accounts, state funded Short and Long Term Disability, paid holidays, vacation, tuition assistance, free wellness programs, and a state retirement plan with options for tax-deferred retirement savings including employer matching - Employee Benefits.
The Virginia Department of Social Services (VDSS) is an Equal Opportunity Employer and encourages diversity within its workforce.
VDSS does not provide sponsorship.
This position may be eligible for telework opportunities; availability, hours, and duration will be in accordance with the Commonwealth's Teleworking policy.
VDSS is an official certified state agency that values the service and experience of our Veterans. As such, Veterans are encouraged to apply and receive preference in the hiring process. AmeriCorps, Peace Corps and other national service alumni also are encouraged to apply. Reasonable accommodations are available to applicants, if requested, during the application and/or interview process.
If you have been affected by Policy 1.30 Layoff as a state employee and possess a valid Interagency Placement Screening Form (Yellow Form) or a Preferential Hiring Card (Blue Card), you must submit this document through the “Virginia Jobs” (PageUp) employment site when you apply.
Contact Information
Name: VDSS - Division of Human Resources
Phone: *******************************
Email: *******************************
In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at ************.
Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.
AV/Desktop Tech Support Analyst @ Richmond , VA (Onsite)
Technical internship job in Richmond, VA
Hi, Greetings from Quantaleap Inc..!! This side Reetu kalra from Quantaleap Inc, We have an excellent job opportunity and I came across your resume from the Job portal and saw that you are doing some fascinating work. Your profile intrigued me, and was wondering if you would be interested in a position with our client.
Role : AV/Desktop Tech Support Analyst
Location: Richmond , VA (Onsite)
Duration: Long-term
Job Description
Virginia Department of Transportation is looking for an experienced AV technician. As an AV technician, you will be responsible for setting up, using, organizing, and installing media equipment such as projectors, microphones, video monitors, and sound boards. You should have advanced knowledge of audio and video equipment, including video conferencing equipment and services. Excellent troubleshooting and customer service skills are required.
The VDOT IT AV/Desktop Support Technician position entails:
Provides on-site and virtual technical support for VTC conference and other web conferencing platforms, troubleshooting of AV/VTC issues and audio/video conferencing related issues working directly with customers as well as other internal technical resources.
Schedules, sets up, and monitors point-to-point, multi-point, dry run, and ad-hoc audio/video conferences.
Performs video camera, live stream and audio recordings.
Performs media editing for customer playback, archiving, and publishing final formats to support special events and conferences.
Sets up and operates audio systems for live events and ceremonies, and assists video production.
Conducts site surveys to establish AV/VTC equipment customer requirements.
Sets up and installs permanently installed conference room displays and video conferencing equipment.
Perform administrative tasks such as inventory tracking, checklists, forms, etc.
Provides on-site and virtual desktop support for in house Electronic Bulletin Board computers.
Must be able to lift and/or carry no more than 50 pounds of AV/VTC equipment.
Job requires some travel and overnight stays.
Reetu kalra
Talent Aquisition SpecialistE:**************************
M: **************
Quantaleap Inc, 3020 Bernal Ave, Pleasanton, CA 94566
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Easy ApplyIT Support Specialist
Technical internship job in Richmond, VA
This role will provide onsite customer support for a geographically dispersed enterprise workforce. Responsible for providing technology support operations including, but not limited to, end user support, IT incident Management, change management, problem management, knowledge management, endpoint management, and business controls. This position will require excellent customer service and quick decision making skills to identify and resolve internal user's technical issues with a heavy focus on Email support and administration. This role requires a focus on execution, accountability, and results to improve the end user experience while driving operational efficiencies. The ideal candidate will have strong verbal and written communication skills, effectively manages up and influences leadership, and collaborates well with immediate peers.
Basic Qualifications:
High School Diploma, GED, or equivalent certification
At least 1 years Technical Operations experience
At least 1 years of experience with IT systems and infrastructure
At least 1 years experience with desktop platforms and operating systems
At least 1 years of experience with incident management and reporting tools
Preferred Qualifications:
Bachelors Degree in Business, Information Systems, Computer Science
At least 1 years of experience with defining, implementing, and leveraging process (change, incident, problem) management functions
ITIL Certification
At least 1 year experience with ServiceNow
At least 1 years experience administering Google Workspace, Microsoft Exchange, Proofpoint, Virtru.
At least 1 year of experience with public cloud (AWS, Azure, or GCP)
Working Place: Richmond, Virginia, United States Company : Vets Hired
Technical support
Technical internship job in Richmond, VA
Arete Technologies, Inc. offers set of innovative Consulting and Outsourcing services, bridging the gap between requirements and outputs of various dexterous and facile companies worldwide. The thrust of providing global deliverables with focus on providing paramount and unsurpassed services combined with cost saving solutions to the clients
We understand the business requirements in the present day corporate scenario and aspire to provide world-class services enabling the organization to burgeon and flourish while keeping the work-life balance intact. The Global delivery mechanism followed at Arete Technologies, Inc. saddles proficient schemas and unconventional channels to provide one-stop solutions for all your workforce needs.
our Team is an exquisite amalgamation of vast experiences of over 30 years in IT Consulting and Staffing industry. Connoisseurs in the field of staff augmentation for IT, we operate on 24 by 7 model with an aim of providing affordable and adept professionals with an assurance of satisfaction for both Consultants and Clients.
We are pre-eminent service providers in the field of staff augmentation, IT Consultancy, Software development, Web Development providing unexcelled services and focusing on both the employers and employees.
Description:
· ABC Tech Support 3
· *In Person Only*
· *local candidates strongly preferred
· *ALL candidates MUST be able to attend a personal interview, NO phone interviews, NO Skype, NO exceptions
Job Description
This position will provides end user technical support for both software and hardware.. Also, provide maintenance, implementation staging, reference documentation, production problem analysis, and technical support. Provides hands on user support for complex issues related to software and hardware.
Experience and Skills
· 3 to 5 years experience Tier II support in Information Technology Services
· Experienced in analysis and problem resolution of automated systems in a multi-tiered environment. Basic knowledge and hands on experience trouble shooting and fixing IT hardware.
Skills and Abilities:
· SQL
· PLSQL
· Business Objects Enterprise
· Crystal Reports
· Footprints
· ITIL
· Strong analytical, interpersonal and written/verbal communication skills
· Sound problem resolution, judgment and decision-making skills
· MS Office Proficiency (Word, Excel,)
· Ability to demonstrate creative thinking
· Ability to develop relationships
· Ability to analyze complex processes and understand architectural issues as well as review and test automated systems.
· Ability to communicate well and work independently with minimum supervision.
· Strong willingness to learn new technologies, dive into challenges and take direction
· Ability in problem analysis and resolution.
Preferred Qualifications
· Graduation from a college or university with course work in information systems or computer science; from a community college or equivalent with course work in information systems or computer programming. Associated degree or higher is desired.
· ITIL certification
Qualifications
Personal Computer Hardware Knowledge
Software installs and troubleshooting knowledge and experience
Tier 2 and Tier 3 Help Desk experience
Crystal Reports, SQL, MS Office Suite,
College graduate with degree in IT or related field
ITIL certified
Ability to work independently with minimum supervision.
Strong analytical, interpersonal and written/verbal communication skills Sound problem resolution, judgment and decision-making skills
Hands on experience supporting end user hardware and software problems at an advanced level.
Additional Information
All your information will be kept confidential according to EEO guidelines.
HSE Technician Internship 2026 (Richmond, VA)
Technical internship job in Richmond, VA
Responsibilities
What you can expect:
Meaningful, fast-paced work with the region's largest heavy civil construction and materials company
On-the-job training led by talented, passionate members of the Allan Myers team
Exposure to a large heavy civil construction project
Buddy assignment
Social networking events
Classroom training to develop professional skills
Each assignment is typically 3-6 months
Typical Duties
Students will support and build relationships with project teams and crews to assist with the following:
Safety Planning, compliance and training
Conducting field audit/inspections
Participating in Daily Huddles
Collecting and distributing near miss data
Incident follow-ups and investigations
Developing daily safety communications
Facilitating sub-contractor Safe Starts
Qualifications
High school diploma or equivalency (GED) required.
Pursuing a Bachelor's degree in one of the following areas: Safety Management, Occupational safety or another safety related degree
Must be a team player and possess a collaborative attitude.
Excellent communication skills both verbal and written
Strong analytical and communication skills
Willingness to learn and adapt to change.
Overview
cursor
Our Company Does Work That Matters
Allan Myers is the largest heavy civil construction and materials production contractor in the mid-Atlantic. We build infrastructure: the highways and bridges that connect cities and towns, the public water and wastewater systems that provide clean water to your home and keep our streams clean. We take pride in meeting the highest quality standards because it ensures our work will have a long-lasting positive impact on the community. When you get home safe each night, you know that what you did that day matters.
At Allan Myers, you are part of a team dedicated to making things better, including your career. We pay well and provide generous benefits. We offer extensive training and promote from within. If you have the drive, we will help you build a career in the thriving construction industry and reach your full potential.
Allan Myers is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability, protected veteran status or other characteristics protected by law.
Auto-ApplyTechnical Support
Technical internship job in Richmond, VA
Ask ITC Inc. is a software development Company. Our passion is delivering technology strategies & digital solutions that assist our clients with building competitive , innovative and successful companies. Job Description 1. Respond to and direct help desk tickets to other technicians for resolution
2.
Perform installation and troubleshooting of PC's, printers, iPhones and software.
3.
Daily inspections of server room and data closets
4.
Manage backup tape rotation and cases for offsite pickup
5.
Perform network jack activation for correct VLAN
6.
Basic customer training and support on Mitel phone operations
7.
Weekly review of all outstanding Help Desk tickets and notify DCLS Team Lead of overdue tickets
Additional Information
All your information will be kept confidential according to EEO guidelines.
IT Support Specialist I
Technical internship job in Richmond, VA
Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provides hardware/software support at the operating system-level across pre-defined server and network areas. Responsible for Level 1 basic level troubleshooting.
+ Implements routine changes on production systems per direction and guidance from Administrators.
+ Supports the integration of new technologies into existing infrastructure.
+ Resolves Level 1 incidents affecting the operation/availability of production systems, through troubleshooting and implementing known fixes.
+ Deploys standard repeatable build outs.
+ Supports the patching and maintenance of appropriate technologies (e.g. servers/databases/network/ storage/software solutions).
+ Supports routine backup strategies and disaster recovery tests.
+ Reviews system performance indicators and raises issues to more senior level team members.
+ Assists with monitoring vendors' release notes and contributes to the implementation of necessary upgrades and patches as required.
+ Maintains third-party tools.
+ May make proactive suggestions for service improvements.
**Minimum Qualifications**
+ HS Diploma or GED; Bachelor's Degree in Information Technology, Computer Science or a related field preferred or equivalent relevant experience.
+ 1- 2 years of experience in information technology, systems administration or other IT related field.
+ Hours for this position are roughly 11P-8A ET including weekends.
**Other Job Specific Skills**
+ Knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams.
+ Applies standard methodology, techniques, procedures and criteria.
+ Ability to troubleshoot and resolve basic/routine system hardware, software or networking related problems.
+ Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees.
+ Strong customer service skills.
+ Experience with cloud infrastructure, digital workspace, and storage technology a plus.
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$20-$23/hr
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
IT Help Desk Technician
Technical internship job in Richmond, VA
Job Description Murgado Automotive Group is seeking a motivated and skilled IT Helpdesk Technician to join our dynamic IT department. This role is critical to supporting our users at our two locations in Virginia - Mecedes-Benz of Richmond and Mercedes-Benz of Midlothian. You will be the first line of support, helping resolve technical issues and contributing to the overall efficiency and reliability of our IT systems.
The Ideal CandidateYou are an enthusiastic problem solver with a customer-first mindset. You bring experience in IT support, communicate clearly, and enjoy working in a fast-paced environment. You thrive in a collaborative setting and take initiative to improve systems and processes.
Key Responsibilities∙ Serve as the initial point of contact for technical support via phone, email, and ticketing system∙ Provide remote support using RMM tools (e.g., ConnectWise Automate)∙ Install, configure, and maintain desktop hardware, software, and peripherals∙ Manage user accounts, permissions, and access controls∙ Troubleshoot and support desktop, laptop, and printer issues∙ Escalate unresolved issues to senior IT staff as appropriate∙ Provide accurate information about company IT services and products∙ Suggest improvements to IT procedures and user experience∙ Document support issues, resolutions, and feedback in a clear and concise manner∙ Occasionally participate in after-hours support, project rollouts, or upgrades (nights/weekends/holidays)∙ Communicate clearly in English (additional languages a plus)
Qualifications∙ 1-4 years of experience in a help desk or IT support role∙ Strong troubleshooting and analytical skills∙ Detail-oriented with excellent organizational skills∙ Valid driver's license and reliable transportation ∙ Relevant certifications (e.g., CompTIA A+, Network+, MCP) is a plus∙ Currently pursuing or holding a degree in IT, Computer Science, or a related field is a plus
What We Offer∙ Competitive compensation based on experience and performance∙ Comprehensive benefits package (medical, dental, vision, and retirement)∙ 401(k) with company match∙ A collaborative and supportive team culture∙ Opportunities for professional growth and career advancement∙ Employee discounts on company products
Apply Today!If you are passionate about technology and ready to contribute to a growing IT team, we'd love to hear from you. Please submit your resume to be considered. We appreciate your interest and will contact qualified candidates for the next steps.
Murgado Automotive Group is an equal opportunity employer. Murgado Automotive Group does not discriminate in employment on account of race/ethnicity, color, religion, national origin, gender, sexual orientation/transgender status, age disability, martial/parental status, citizenship status, military status, political affiliation and/or beliefs, pregnancy, order of protection status or other non-merit status.
We are an employer who participates in the E-verify program with the Department of Homeland and Security.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Support Technician
Technical internship job in Richmond, VA
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times.
NITTY GRITTY DETAILS:
Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway.
Assists Guests by repairing and maintaining amusements equipment in a timely manner.
Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas.
Assists the Guest with all requests and answers questions as needed and makes recommendations.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Notifies Manager of any Guest that is perceived to be unhappy.
Responsible for stocking, displaying, and securing merchandise in all storage areas.
Conducts merchandise inventory during and after shift, if applicable.
Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed.
Properly positions and set up displays to increase Guest traffic and promote sales.
Assists in daily maintenance and organization of tech room and storage areas.
Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management.
Assists with general store maintenance as directed by management.
Assists other Team Members as needed.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Must be friendly and able to smile a lot while working days, nights and/or weekends as required.
Technical and/or electrical skills preferred, but not required.
Must demonstrate ability to clearly communicate with Guests and other Team Members.
Must be at least 18 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Work days, nights, and/or weekends as required.
Work off an extension ladder.
Work in noisy, fast paced environment with distracting conditions.
Move about facility and stand for long periods of time.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $12 - $17 per hour
Salary Range:
12
-
17
We are an equal opportunity employer and participate in E-Verify in states where required.
Auto-Apply2026 Information Technology Internship
Technical internship job in Richmond, VA
Are you a rising junior, senior, or master's student interested in building IT experience on a collaborative team? Kinsale Insurance is offering paid summer internships across multiple IT disciplines, including application development, DevOps, and data analysis. You'll contribute to meaningful projects while learning from industry experts.
About Kinsale Insurance
Kinsale Insurance is an excess and surplus (E&S) lines insurer headquartered in Richmond, VA. We combine innovative technology with a high-touch, service-driven culture. Our IT team supports the business through software development, security, analytics, and systems infrastructure - all managed in-house at our new Richmond office.
What You'll Do
Depending on your track, a typical day may include:
Application Development (Java & Angular)
Building and enhancing software solutions aligned with business requirements
Designing and automating test cases
Learning best practices for development, QA, and release management
Data Analysis (SQL & Python)
Documenting workflows, processes, and requirements
Running ad-hoc analyses and defect investigations
Creating and automating reports for business leaders
DevOps Engineering (Git, Python, Java & Angular)
Designing and optimizing CI/CD pipelines
Configuring Helm charts and Kubernetes environments
Writing scripts and leveraging third party APIs to create and maintain enhancements to developer tools and processes
Qualifications
A successful candidate has:
Working toward a bachelor's degree in computer science, information systems, technology, or related field
Desire to collaborate and grow technical and soft skills
Strong analytical and problem-solving ability
Ability to manage multiple priorities
Familiarity with programming languages (Java, Angular, Python preferred) and Generative AI
Comfort with SQL queries and cloud platforms (AWS or Azure a plus)
A compelling candidate also has:
Hands-on experience with DevOps tools, containerization, or advanced data analysis
Training & Development
Weekly Lunch & Learns with leaders on career, technical, and industry topics
Assigned project sponsor, mentor, and team support
Exposure to multiple IT disciplines and business stakeholders
Hiring Timeline
Phone screens: November 2025 - January 2026
Interviews: February 2026
Offers extended after interviews
Internship: 10 weeks beginning May 26, 2026
Work hours: Onsite in Richmond, VA, Monday-Thursday, 8:30 a.m.-4:00 p.m.
Kinsale values strong financial responsibility. A credit check will be conducted as a part of the selection process for roles that require sound judgement, trustworthiness, or access to sensitive information.
Student Intern - IT
Technical internship job in Richmond, VA
The Information Technology (IT) Student Intern works closely with our IT team to gain hands on experience in the field of Information Technology. This internship offers a unique opportunity to be immersed into the fun and fast paced environment of healthcare IT. The IT Student Intern will work with VCU Health System's dedicated IT team, learning about cutting-edge technologies and how IT partners with clinical and business departments to deliver safe, high-quality care and remarkable patient and team member experiences. Guided by experience leadership teams, the IT Student Intern will contribute to real-world projects that impact our organization, our patients, and the community in Richmond, VA.
Essential Job Statements
Develop and apply technical knowledge to support department and organizational initiatives
Identify complex problems, research related information, design and evaluate options, implement solutions
Ensure effective planning, communication, and coordination with key stakeholders
Ensure responsibility and visible commitment of diversity equity and inclusion strategy, programs, and initiatives through collaboration and implementation of initiatives across the health system.
Demonstrate personal ownership and accountability for safety across the area of responsibility by role modeling daily key concepts of a high reliability organization as personal work habits.
Performs other duties as assigned and/or participating in special projects to support the mission of VCUHS and the team. Accepting alternate responsibilities as required.
Patient Population
Not applicable to this position.
Employment Qualifications
Required Education:
Current student in a post-secondary Information Technology, Computer Science or Engineering program at a local, accredited school
Preferred Education:
Licensure/Certification Required:
Licensure/Certification Preferred:
Minimum Qualifications
Years and Type of Required Experience
At least one previous internship or prior relative work experience
Other Knowledge, Skills and Abilities Required:
Ability to work part-time in Richmond, VA
Strong organizational and communication skills
Ability to work in a fast-paced, potentially high-pressure environment
Self-learner, independent and excellent problem-solving skills
Proficient in Microsoft Office (Outlook, Teams)
Cultural Responsiveness
Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
Other Knowledge, Skills and Abilities Preferred:
Working Conditions
General office environment.
Physical Requirements
Physical Demands: Lifting/ Carrying (0-50 lbs.)
Work Position: Sitting, Walking, Standing
Additional Physical Requirements/ Hazards
Physical Requirements: Repetitive arm/hand movements
Hazards:
Mental/Sensory - Emotional
Mental / Sensory: Strong Recall, Reasoning, Problem Solving, Hearing, Speak Clearly, Write Legibly, Reading, Logical Thinking
Emotional: Steady Pace, Able to Handle Multiple Priorities, Frequent and Intense Customer Interactions, Noisy Environment, Able to Adapt to Frequent Change
EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.
Auto-ApplyGenworth IT Development Program Intern - Summer 2026
Technical internship job in Richmond, VA
At Genworth, we empower families to navigate the aging journey with confidence. We are compassionate, experienced allies for those navigating care with guidance, products, and services that meet families where they are. Further, we are the spouses, children, siblings, friends, and neighbors of those that need care-and we bring those experiences with us to work in serving our millions of policyholders each day.
We apply that same compassion and empathy as we work with each other and our local communities. Genworth values all perspectives, characteristics, and experiences so that employees can bring their full, authentic selves to work to help each other and our company succeed. We celebrate our diversity and understand that being intentional about inclusion is the only way to create a sense of belonging for all associates. We also invest in the vitality of our local communities through grants from the Genworth Foundation, event sponsorships, and employee volunteerism.
Our four values guide our strategy, our decisions, and our interactions:
Make it human. We care about the people that make up our customers, colleagues, and communities.
Make it about others. We do what's best for our customers and collaborate to drive progress.
Make it happen. We work with intention toward a common purpose and forge ways forward together.
Make it better. We create fulfilling purpose-driven careers by learning from the world and each other.
POSITION TITLE
IT Development Program Intern - Summer 2026
POSITION LOCATION
This hybrid position is located in Richmond, Virginia.
YOUR ROLE
You are future-focused, continuously branching out and finding innovative solutions to difficult problems. At Genworth, we will welcome your technical skills and innovative perspective as an IT Intern. Beginning Summer 2026, Genworth's 10-to-12 week internship provides students with valuable experience needed for a successful beginning to any IT career. Our interns will work with top IT Leaders to solve real-world problems because our financial services and products touch real lives-whether we're providing support for caregivers, enabling independent living, or connecting our customers with high quality care resources. At the end of the summer, successful interns who are rising seniors may interview and apply for a position in the full-time IT Development Program (ITDP).
What you will be doing
Working in a fast-paced, innovative, and change-oriented work environment
Assignments will be to teams in core IT processes in Application Development, IT Infrastructure, Security, Automation, System Integration, Cloud Engineering, Data Science, and/or Project Management.
Building a strong network of peers and mentors
Attending on-site technical and professional development classes
Presenting accomplishments to IT teams and senior leadership
Participating in sponsored community service events
Must Have/What you bring
Pursuing a Bachelor Degree's in Computer Science, Engineering (Computer, Systems, Electrical), Computer/Management Information Systems, or Math
Academic excellence
Strong analytical ability and communication skills
Proven leadership and interpersonal skills
Nice To Have
Minimum grade point average of 3.2 on a 4.0 scale
Understanding of business concepts/strategy
Multiple programming language skills
Why Work at Genworth
We have a real impact on the lives of the people we serve
We work on challenging and rewarding projects
We give back to the communities where we live • We have a real impact on the lives of the people we serve
We work on challenging and rewarding projects
We give back to the communities where we live
ADDITIONAL
At this time, Genworth will not sponsor a new applicant for employment authorization for this position.
Auto-ApplyTechnical Support Specialist (NEN) Level - 1
Technical internship job in King George, VA
Job Description
Argo Cyber Systems, LLC is a Service-Disabled Veteran-Owned Small Business (SDVOSB) delivering secure, mission-ready cybersecurity and IT support solutions to federal and defense clients. From help-desk operations to enterprise cyber defense, Argo provides experienced professionals dedicated to protecting and enabling the missions of our nation's most critical organizations.
Position Overview
Argo Cyber Systems is seeking a motivated Customer Technical Support Specialist to provide responsive, customer-focused technical assistance to users within the Navy Enterprise Network (NEN) and related environments. The ideal candidate will have proven experience handling technical service requests, performing Tier I/II troubleshooting, and delivering professional customer support both remotely and on-site. This position ensures that mission-critical systems and end users receive timely, accurate, and courteous IT support in accordance with DoD and Navy policies.
Note: This position is contingent upon contract award and availability of funding. Employment is not guaranteed until the contract is officially awarded to Argo Cyber Systems, LLC. Selected candidates may be contacted for preliminary screening and credential verification prior to award notification.
Key Responsibilities
Provide first- and second-level technical support via phone, email, and on-site assistance for NEN users and supported systems.
Respond to customer inquiries, troubleshoot hardware/software issues, and document all actions within an approved help-desk tool (e.g., Remedy, ServiceNow).
Escalate unresolved or complex issues to higher-tier engineers, ensuring full problem documentation and follow-up.
Support user account management, password resets, and access control in accordance with IAT II standards and security procedures.
Deliver exceptional customer service, maintaining professionalism and clear communication in all interactions.
Assist in the configuration and deployment of desktops, laptops, printers, and peripheral devices.
Maintain detailed service records and contribute to knowledge-base documentation for recurring issues.
Participate in system patching, software installation, and hardware replacement activities as needed.
Ensure all activities comply with DoD 8570.01-M IAT II requirements and organizational security protocols.
Required Qualifications
Clearance: Secret (Tier 3)
Education: Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
Experience: Minimum of 2 years of professional experience in customer service and technical support.
Certifications: Must meet DoD 8570.01-M IAT Level II requirements (e.g., Security+ CE, CCNA Security, CySA+).
Clearance: Active Secret (T3 investigation) or ability to obtain.
Demonstrated skills in:
Troubleshooting Windows and/or Linux operating systems.
End-user device configuration and software support.
Effective verbal and written communication with both technical and non-technical users.
Preferred Qualifications
Experience supporting Navy Enterprise Network (NEN) or other DoD IT environments.
Familiarity with ITIL v4 incident, problem, and request management principles.
Working knowledge of Active Directory, Exchange, and common enterprise productivity suites (M365, Teams, Outlook).
CompTIA Network+ or A+ certification.
Background & Drug Screening Disclaimer
© Argo Cyber Systems, LLC - All Rights Reserved
Argo Cyber Systems, LLC is committed to maintaining a safe, secure, and trusted workplace for all employees and our federal clients. Employment with Argo Cyber Systems is contingent upon successful completion of all required background investigations and pre-employment screenings, which may include, but are not limited to:
Criminal background checks (federal, state, and local)
Employment and education verification
Reference checks
Drug screening (in compliance with federal and state law)
Security clearance verification (as applicable for classified positions)
Candidates selected for employment in positions requiring access to sensitive or classified information may also be subject to additional U.S. Government background investigations and security adjudication processes, including DHS Entry on Duty (EOD) suitability or equivalent federal clearance requirements.
Argo Cyber Systems reserves the right to disqualify or rescind an offer of employment based on the results of any background or screening process that, in the company's judgment, may impact an individual's ability to perform essential job functions or meet contractual obligations.
All background investigations and screenings are conducted in accordance with applicable federal, state, and local laws, including the Fair Credit Reporting Act (FCRA). Candidates will be notified of their rights and provided an opportunity to review and dispute any adverse findings before final employment determinations are made.
Job Posted by ApplicantPro
IT Intern
Technical internship job in Glen Allen, VA
Job Description
Master Center for Addiction Medicine is seeking a part-time IT Intern who wants to gain valuable hands-on experience in the field of IT.
*Note: this is an ONSITE part-time internship. Exact hours and schedule can be negotiated.
Master Center for Addiction Medicine is an entirely outpatient treatment center. Master Center approaches the disease of addiction in a comprehensive, evidence-based, and individualized way, drawing on every tool that has been proven effective: medical treatment, education, psychiatry, professional counseling, testing/monitoring, peer support services and community recovery organizations. Our practice approach is to provide compassionate care through providers that are committed to treating our patients with dignity, respect, and kindness.
The IT intern assists the Systems Administrator with the IT processes at all business locations, though the IT intern will primarily work out of the Glen Allen location. The primary function of this role is to assist with various IT&T oriented projects, initiatives, and services as directed. This assistance ranges from desktop support, incident resolution and reporting, documentation, and general IT administrative and support services.
Duties and responsibilities:
Set up new laptops and employee accounts, ensuring optimal configuration for performance and usability.
Install and update drivers to maintain hardware compatibility and system stability.
Perform password resets and unlock user accounts as needed.
Replace or troubleshoot faulty electronic equipment (e.g., monitors, keyboards, peripherals).
Monitor and manage threat/spam emails, escalating issues when necessary.
Resolve minor audio/visual issues in conference rooms and workstations.
Assist with inventory management, including tracking hardware and software assets.
Upgrade laptops from Windows Home to Pro editions.
Upgrade laptops with less than 12GB of RAM to meet performance standards.
Conduct basic systems training (e.g., Office 101, Microsoft Teams) for staff.
Monitor the ticketing system and respond to incoming IT support requests.
Perform routine maintenance on computers, including internal cleaning and reapplication of thermal paste.
Set up workstations in an ergonomic and efficient manner tailored to user needs.
Shadow and learn from more complex tasks such as server maintenance, network troubleshooting, and cybersecurity practices.
Demonstrate a strong interest in technology and a willingness to learn.
Apply critical thinking and problem-solving skills to diagnose and resolve technical issues.
Assist with other tasks and projects as they arise.
Minimum education and/or minimum experience:
Associate degree in related field (IT, computer science, etc.) preferred.
Minimum one year of experience in IT preferred.
Required skills and abilities:
Great attention to detail.
Strong analytical and problem-solving skills.
Excellent customer service-provides excellent IT&T support to our end users
Strong communication skills: Communicates well both verbally and in writing, creates accurate and punctual reports, delivers presentations, shares information and ideas with others, has good listening skills.
Computer Science/Information Systems experience.
Proactive and independent with the ability to take initiative.
Excellent time management skills with a proven ability to meet deadlines.
Please do not contact the office directly. We are conducting all hiring activities through JazzHR, our Applicant Tracking System. Thank you!
At Master Center for Addiction Medicine, we transform the lives of our patients. We transform the model of care for the addiction treatment industry. And we are transforming the landscape of addiction treatment through innovation and growth. Join us in our mission and make a true impact on people, families and your community!
Powered by JazzHR
RuDOvufMZP
AV/Desktop Tech Support Analyst @ Richmond , VA (Onsite)
Technical internship job in Richmond, VA
Hi, Greetings from Quantaleap Inc..!! This side Reetu kalra from Quantaleap Inc, We have an excellent job opportunity and I came across your resume from the Job portal and saw that you are doing some fascinating work. Your profile intrigued me, and was wondering if you would be interested in a position with our client.
Role : AV/Desktop Tech Support Analyst
Location: Richmond , VA (Onsite)
Duration: Long-term
Job Description
Virginia Department of Transportation is looking for an experienced AV technician. As an AV technician, you will be responsible for setting up, using, organizing, and installing media equipment such as projectors, microphones, video monitors, and sound boards. You should have advanced knowledge of audio and video equipment, including video conferencing equipment and services. Excellent troubleshooting and customer service skills are required.
The VDOT IT AV/Desktop Support Technician position entails:
Provides on-site and virtual technical support for VTC conference and other web conferencing platforms, troubleshooting of AV/VTC issues and audio/video conferencing related issues working directly with customers as well as other internal technical resources.
Schedules, sets up, and monitors point-to-point, multi-point, dry run, and ad-hoc audio/video conferences.
Performs video camera, live stream and audio recordings.
Performs media editing for customer playback, archiving, and publishing final formats to support special events and conferences.
Sets up and operates audio systems for live events and ceremonies, and assists video production.
Conducts site surveys to establish AV/VTC equipment customer requirements.
Sets up and installs permanently installed conference room displays and video conferencing equipment.
Perform administrative tasks such as inventory tracking, checklists, forms, etc.
Provides on-site and virtual desktop support for in house Electronic Bulletin Board computers.
Must be able to lift and/or carry no more than 50 pounds of AV/VTC equipment.
Job requires some travel and overnight stays.
Reetu kalra
Talent Aquisition Specialist
E:[email protected]
M: **************
Quantaleap Inc, 3020 Bernal Ave, Pleasanton, CA 94566
Auto-ApplyTechnical Support
Technical internship job in Richmond, VA
Arete Technologies, Inc. offers set of innovative Consulting and Outsourcing services, bridging the gap between requirements and outputs of various dexterous and facile companies worldwide. The thrust of providing global deliverables with focus on providing paramount and unsurpassed services combined with cost saving solutions to the clients
We understand the business requirements in the present day corporate scenario and aspire to provide world-class services enabling the organization to burgeon and flourish while keeping the work-life balance intact. The Global delivery mechanism followed at Arete Technologies, Inc. saddles proficient schemas and unconventional channels to provide one-stop solutions for all your workforce needs.
our Team is an exquisite amalgamation of vast experiences of over 30 years in IT Consulting and Staffing industry. Connoisseurs in the field of staff augmentation for IT, we operate on 24 by 7 model with an aim of providing affordable and adept professionals with an assurance of satisfaction for both Consultants and Clients.
We are pre-eminent service providers in the field of staff augmentation, IT Consultancy, Software development, Web Development providing unexcelled services and focusing on both the employers and employees.
Job Description
The Help Desk Tech is responsible for providing computer information systems support via the phone, email or at a Customer workstation. Also responsible for triage of incoming new calls and monitoring of existing calls for completion.
Support duties include but are not limited to network connectivity troubleshooting, desktop hardware, OS, printers, phone, and Multimedia support. The candidate will need to have a basic understanding of Active Directory in a multiple Domain network environment. They must also have a fundamental understanding of Personal Computer and Information Systems operations. The position includes ensuring that department manuals are current and items such as manuals, reference guides, IT procedures, diagrams and other technical documents remain up to date. As necessary, the ideal candidate will assist in the authoring of new troubleshooting procedures, guidelines and diagrams. The candidate must possess excellent interpersonal skills for communicating as their primary job will be customer facing. The candidate also must be able to perform in a team environment
Help Desk Tech Job Duties include:
1. Respond to and direct help desk tickets to other technicians for resolution
2. Perform installation and troubleshooting of PC's, printers, iPhones and software.
3. Daily inspections of server room and data closets
4. Manage backup tape rotation and cases for offsite pickup
5. Perform network jack activation for correct VLAN
6. Basic customer training and support on Mitel phone operations
7. Weekly review of all outstanding Help Desk tickets and notify DCLS Team Lead of overdue tickets
Skill Required:
-Respond to and direct help desk tickets to other technicians for resolution
-installation and troubleshooting of PCs, printers, iPhones and software
-Daily inspections of server room and data closets
-Manage backup tape rotation and cases for offsite pickup
-Perform network jack activation for correct VLAN
-Basic customer training and support on Mitel phone operations
-Weekly review of all outstanding Help Desk tickets and notify DCLS Team Lead of overdue tickets
Qualifications
Need Local Candidates
Additional Information
Best Regards,
Paramjot Singh
Technical Support
Technical internship job in Richmond, VA
Ask ITC Inc. is a software development Company. Our passion is delivering technology strategies & digital solutions that assist our clients with building competitive, innovative and successful companies.
Job Description
1. Respond to and direct help desk tickets to other technicians for resolution
2. Perform installation and troubleshooting of PC's, printers, iPhones and software.
3. Daily inspections of server room and data closets
4. Manage backup tape rotation and cases for offsite pickup
5. Perform network jack activation for correct VLAN
6. Basic customer training and support on Mitel phone operations
7. Weekly review of all outstanding Help Desk tickets and notify DCLS Team Lead of overdue tickets
Additional Information
All your information will be kept confidential according to EEO guidelines.
IT Help Desk Technician
Technical internship job in Richmond, VA
Murgado Automotive Group is seeking a motivated and skilled IT Helpdesk Technician to join our dynamic IT department. This role is critical to supporting our users at our two locations in Virginia - Mecedes-Benz of Richmond and Mercedes-Benz of Midlothian. You will be the first line of support, helping resolve technical issues and contributing to the overall efficiency and reliability of our IT systems.
The Ideal CandidateYou are an enthusiastic problem solver with a customer-first mindset. You bring experience in IT support, communicate clearly, and enjoy working in a fast-paced environment. You thrive in a collaborative setting and take initiative to improve systems and processes.
Key Responsibilities∙ Serve as the initial point of contact for technical support via phone, email, and ticketing system∙ Provide remote support using RMM tools (e.g., ConnectWise Automate)∙ Install, configure, and maintain desktop hardware, software, and peripherals∙ Manage user accounts, permissions, and access controls∙ Troubleshoot and support desktop, laptop, and printer issues∙ Escalate unresolved issues to senior IT staff as appropriate∙ Provide accurate information about company IT services and products∙ Suggest improvements to IT procedures and user experience∙ Document support issues, resolutions, and feedback in a clear and concise manner∙ Occasionally participate in after-hours support, project rollouts, or upgrades (nights/weekends/holidays)∙ Communicate clearly in English (additional languages a plus)
Qualifications∙ 1-4 years of experience in a help desk or IT support role∙ Strong troubleshooting and analytical skills∙ Detail-oriented with excellent organizational skills∙ Valid driver's license and reliable transportation ∙ Relevant certifications (e.g., CompTIA A+, Network+, MCP) is a plus∙ Currently pursuing or holding a degree in IT, Computer Science, or a related field is a plus
What We Offer∙ Competitive compensation based on experience and performance∙ Comprehensive benefits package (medical, dental, vision, and retirement)∙ 401(k) with company match∙ A collaborative and supportive team culture∙ Opportunities for professional growth and career advancement∙ Employee discounts on company products
Apply Today!If you are passionate about technology and ready to contribute to a growing IT team, we'd love to hear from you. Please submit your resume to be considered. We appreciate your interest and will contact qualified candidates for the next steps.
Murgado Automotive Group is an equal opportunity employer. Murgado Automotive Group does not discriminate in employment on account of race/ethnicity, color, religion, national origin, gender, sexual orientation/transgender status, age disability, martial/parental status, citizenship status, military status, political affiliation and/or beliefs, pregnancy, order of protection status or other non-merit status.
We are an employer who participates in the E-verify program with the Department of Homeland and Security.
Auto-ApplyIT Intern
Technical internship job in Glen Allen, VA
Master Center for Addiction Medicine is seeking a part-time IT Intern who wants to gain valuable hands-on experience in the field of IT.
*Note: this is an ONSITE part-time internship. Exact hours and schedule can be negotiated.
Master Center for Addiction Medicine is an entirely outpatient treatment center. Master Center approaches the disease of addiction in a comprehensive, evidence-based, and individualized way, drawing on every tool that has been proven effective: medical treatment, education, psychiatry, professional counseling, testing/monitoring, peer support services and community recovery organizations. Our practice approach is to provide compassionate care through providers that are committed to treating our patients with dignity, respect, and kindness.
The IT intern assists the Systems Administrator with the IT processes at all business locations, though the IT intern will primarily work out of the Glen Allen location. The primary function of this role is to assist with various IT&T oriented projects, initiatives, and services as directed. This assistance ranges from desktop support, incident resolution and reporting, documentation, and general IT administrative and support services.
Duties and responsibilities:
Set up new laptops and employee accounts, ensuring optimal configuration for performance and usability.
Install and update drivers to maintain hardware compatibility and system stability.
Perform password resets and unlock user accounts as needed.
Replace or troubleshoot faulty electronic equipment (e.g., monitors, keyboards, peripherals).
Monitor and manage threat/spam emails, escalating issues when necessary.
Resolve minor audio/visual issues in conference rooms and workstations.
Assist with inventory management, including tracking hardware and software assets.
Upgrade laptops from Windows Home to Pro editions.
Upgrade laptops with less than 12GB of RAM to meet performance standards.
Conduct basic systems training (e.g., Office 101, Microsoft Teams) for staff.
Monitor the ticketing system and respond to incoming IT support requests.
Perform routine maintenance on computers, including internal cleaning and reapplication of thermal paste.
Set up workstations in an ergonomic and efficient manner tailored to user needs.
Shadow and learn from more complex tasks such as server maintenance, network troubleshooting, and cybersecurity practices.
Demonstrate a strong interest in technology and a willingness to learn.
Apply critical thinking and problem-solving skills to diagnose and resolve technical issues.
Assist with other tasks and projects as they arise.
Minimum education and/or minimum experience:
Associate degree in related field (IT, computer science, etc.) preferred.
Minimum one year of experience in IT preferred.
Required skills and abilities:
Great attention to detail.
Strong analytical and problem-solving skills.
Excellent customer service-provides excellent IT&T support to our end users
Strong communication skills: Communicates well both verbally and in writing, creates accurate and punctual reports, delivers presentations, shares information and ideas with others, has good listening skills.
Computer Science/Information Systems experience.
Proactive and independent with the ability to take initiative.
Excellent time management skills with a proven ability to meet deadlines.
Please do not contact the office directly. We are conducting all hiring activities through JazzHR, our Applicant Tracking System. Thank you!
At Master Center for Addiction Medicine, we transform the lives of our patients. We transform the model of care for the addiction treatment industry. And we are transforming the landscape of addiction treatment through innovation and growth. Join us in our mission and make a true impact on people, families and your community!
Auto-Apply