How to hire a technical operations specialist

How to hire a technical operations specialist, step by step

Here's a step-by-step technical operations specialist hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a technical operations specialist job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new technical operations specialist
• Step 8: Go through the hiring process checklist

What does a technical operations specialist do?

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1. Identify your hiring needs

   The technical operations specialist hiring process starts by determining what type of worker you actually need. Certain roles might require a full-time employee, whereas part-time workers or contractors can do others.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   You should also consider the ideal background you'd like them a technical operations specialist to have before you start to hire. For example, what industry or field would you like them to have experience in, what level of seniority or education does the job require, and how much it'll cost to hire a technical operations specialist that fits the bill.

   This list shows salaries for various types of technical operations specialists.

   Type of Technical Operations Specialist	Description	Hourly rate
   Technical Operations Specialist	Computer support specialists provide help and advice to people and organizations using computer software or equipment. Some, called computer network support specialists, support information technology (IT) employees within their organization... Show more	$29-51
   Technical Advisor	Technical advisors are experts in a specific field of knowledge, offering information and advice to those in the field. They develop applications, coordinate the activities of technicians, and provide technical expertise... Show more	$37-68
   Technical Support Technician	Technical support technicians are skilled professionals who resolve computer or information technology-related concerns. They may do installations, repairs, or maintenance activities of various applications or computer hardware... Show more	$11-30

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Customer Service
   • Technical Support
   • QA
   • Linux
   • OS
   • Management System
   • Sops
   • Java
   • PC
   • SME
   • Help Support
   • SharePoint
   • API
   • Operational Procedures

   Check all skills

   Responsibilities:

   • Lead technical operations for an innovative workforce virtualization movement, including initial design and improvement of technical systems and processes.
   • Provide on-call support for the UNIX production environment.
   • Communicate directly with users to troubleshoot PC, printer, and network problems.
   • Utilize VMware to provide a robust and stable virtual server environment (onsite and cloud).
   • Provide support for the Cisco VPN client.
   • Image OS to be upload to servers, install patches.

   More technical operations specialist duties

3. Make a budget

   Including a salary range in your technical operations specialist job description helps attract top candidates to the position. A technical operations specialist salary can be affected by several factors, such as geography, experience, seniority, certifications, and the prestige of the hiring company.

   For example, the average salary for a technical operations specialist in Florida may be lower than in Rhode Island, and an entry-level technical operations specialist usually earns less than a senior-level technical operations specialist. Additionally, a technical operations specialist with certifications may command a higher salary, and working for a well-known company or start-up may also impact an employee's pay.

   Average technical operations specialist salary

   $81,055yearly

   $38.97 hourly rate

   ---

   Entry-level technical operations specialist salary

   $61,000 yearly salary

   Updated December 20, 2025

   Average technical operations specialist salary by state

   Rank	State	Avg. salary	Hourly rate
   1	Massachusetts	$92,487	$44
   2	New Jersey	$90,552	$44
   3	California	$90,017	$43
   4	Maryland	$89,298	$43
   5	South Carolina	$88,607	$43
   6	Arizona	$85,640	$41
   7	Connecticut	$85,555	$41
   8	Virginia	$85,168	$41
   9	Missouri	$83,480	$40
   10	Wisconsin	$82,036	$39
   11	Georgia	$81,969	$39
   12	New York	$80,556	$39
   13	Oregon	$79,623	$38
   14	Washington	$79,597	$38
   15	Illinois	$79,029	$38
   16	Texas	$74,837	$36
   17	Pennsylvania	$73,369	$35
   18	North Carolina	$69,458	$33
   19	Colorado	$66,724	$32
   20	Florida	$66,343	$32

   Average technical operations specialist salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	Apple	$136,401	$65.58	39
   2	Koch Industries	$128,358	$61.71	2
   3	Netflix	$125,473	$60.32	5
   4	Exelixis	$121,051	$58.20	2
   5	Google	$115,411	$55.49	289
   6	Citi	$113,763	$54.69	38
   7	Atlas Copco Drilling Solutions LLC	$111,206	$53.46	5
   8	PDI	$110,884	$53.31
   9	JPMorgan Chase & Co.	$108,080	$51.96	249
   10	Kimberly-Clark	$107,074	$51.48	2
   11	Pinterest	$105,857	$50.89	4
   12	Expedia Group	$104,781	$50.38
   13	TEKsystems	$104,380	$50.18	217
   14	Forrester	$102,921	$49.48
   15	SABIC Innovative Plastics	$102,075	$49.07
   16	KLA	$100,857	$48.49	23
   17	BMO Capital Markets	$100,472	$48.30	2
   18	Amdocs	$99,181	$47.68
   19	Interactive Brokers	$99,143	$47.66	4
   20	TD Bank	$98,992	$47.59	33

4. Writing a technical operations specialist job description

   A technical operations specialist job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. Below, you can find an example of a technical operations specialist job description:

   Technical operations specialist job description example

   Forward is on a bold mission to make high quality healthcare available to a billion people across the globe. We're building the world's most advanced healthcare platform from the ground up, combining hardware, software and doctors under one roof. We are building our IT team and are looking for a world-class IT specialist with experience providing exceptional customer support. As an early member of our IT team, you'll have a key role in building the future of healthcare from first principles.
   
   Forward was founded in January 2016 by former executives and engineering leaders from Google and Uber. We are funded by some of the world's best investors and entrepreneurs including Founder's Fund, Khosla Ventures, First Round Capital, Eric Schmidt (Google/Alphabet Chairman), Marc Benioff (Salesforce Founder), Joshua Kushner (Oscar co-Founder) and Garrett Camp (Uber co-Founder).
   Press and Videos:
   Virtual Tour of Forward [YouTube]
   Health Moves Forward [CEO Blog Post]
   Series D Funding Funds Doctor-led Programs [TechCrunch]
   Forward - What Quality Healthcare Should Look Like [Mashable]
   Primary Care Start-ups Vying for 170B Market [Business Insider]
   The Pivot to Virtual Care [Chief Medical Officer @ Stanford Medicine]
   The Meaning of Trans Broken-Arm Syndrome [USA Today]
   
   Why join Forward?
   
   We don't want to just move dollars around the healthcare industry - we want to rebuild it and fix it. All of it. You'd be a major part of the story behind one of the most ambitious startup attempts of the past decade and you'd work with a team of people who want to use their talents for good.
   
   What you'll do:Own IT/Helpdesk support for our corporate, onsite, and remote teams, while prioritizing / maintaining lightning SLAs.Provide desktop support for hardware, software, network, A/V, system performance and security issues.Own inventory management for hardware and software assets.Provision and maintain user accounts, group membership, etc.Assist with new clinic builds, interfacing with the expansion team, architects, engineers, and contractors.Support existing clinics by facilitating device installation, maintenance, and repairs.Work with various teams across the company to improve our processes and tools.
   What We're Looking For:Impact - You're deeply mission-driven and you think there's more to life than software that enables puppy ears to be superimposed on photos. Although we concede those are cute.Entrepreneurship - You're a self-starter who loves to own things end-to-end and enjoys wearing many hats. You don't ask for permission - you're too busy making things happen.Team player - You know how to make those around you better and feed off their energy. You take care of your teammates.
   Our Commitment to Diversity and Inclusion: We deeply understand the value of bringing together a team with different perspectives, educational backgrounds, and life experiences, and we prioritize diversity within our team. We encourage people from underrepresented backgrounds to apply.
   
   We are an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. We prohibit discrimination and harassment of any type and afford equal employment opportunities to employees and applicants without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We conform to the spirit as well as to the letter of all applicable laws and regulations. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment qualified applicants with arrest and conviction records.

   Copy this example

   

5. Post your job

   There are various strategies that you can use to find the right technical operations specialist for your business:

   • Consider promoting from within or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to find candidates who meet your education requirements.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to reach potential job candidates.

   To find technical operations specialist candidates, you can consider the following options:

   • Post your job opening on Zippia or other job search websites.
   • Use niche websites that focus on engineering and technology jobs, such as dice, engineering.com, stack overflow, it job pro.
   • Post your job on free job posting websites.

6. Interview candidates

   To successfully recruit technical operations specialists, your first interview needs to engage with candidates to learn about their interest in the role and experience in the field. You can go into more detail about the company, the role, and the responsibilities during follow-up interviews.

   It's also good to ask about candidates' unique skills and talents. You can move on to the technical interview if a candidate is good enough for the next step.

   If your interviews with technical operations specialist applicants aren't enough to make a decision, you should also consider including a test project. These are often the best, most straightforward, and least bias-prone ways of determining who will likely succeed in the role. If you don't know how to design an appropriate test, you can ask someone else on the team to create it or take a look at these websites to get a few ideas:

   • TestDome
   • CodeSignal
   • Testlify
   • BarRaiser
   • Coderbyte

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new technical operations specialist

   Once you've selected the best technical operations specialist candidate for the job, it's time to write an offer letter. In addition to salary, this letter should include details about the benefits and perks you offer the candidate. Ensuring that your offer is competitive is essential, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and you should be open to discussion. After you reach an agreement, the final step is formalizing the agreement with a contract.

   It's equally important to follow up with applicants who don't get the job with an email letting them know that the position has been filled.

   After that, you can create an onboarding schedule for a new technical operations specialist. Human Resources and the hiring manager should complete Employee Action Forms. Human Resources should also ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc., and that new employee files are created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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