How to hire a technical services engineer

How to hire a technical services engineer, step by step

Here's a step-by-step technical services engineer hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a technical services engineer job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new technical services engineer
• Step 8: Go through the hiring process checklist

What does a technical services engineer do?

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1. Identify your hiring needs

   Before you start hiring a technical services engineer, identify what type of worker you actually need. Certain positions might call for a full-time employee, while others can be done by a part-time worker or contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   A technical services engineer's background is also an important factor in determining whether they'll be a good fit for the position. For example, technical services engineers from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   Here's a comparison of technical services engineer salaries for various roles:

   Type of Technical Services Engineer	Description	Hourly rate
   Technical Services Engineer	Mechanical engineering is one of the broadest engineering disciplines. Mechanical engineers design, develop, build, and test mechanical and thermal sensors and devices, including tools, engines, and machines.	$27-55
   Engineer	Engineers are highly trained professionals who determine the feasibility of various projects, usually related to the construction industry. They are considered experts in mathematics and science, two disciplines that they need to use in designing and coming up with plans for projects... Show more	$31-62
   Product Engineer	A product engineer specializes in designing and developing commercial materials and services. They are primarily responsible for conducting thorough research and analysis of the latest trends and marketing conditions to come up with new ideas and products for the public... Show more	$32-56

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Customer Service
   • Technical Support
   • Technical Service
   • Project Management
   • Customer Satisfaction
   • SQL
   • UL
   • Java
   • Fire Protection
   • DOE
   • PLC
   • Technical Training
   • Linux
   • Customer Sites

   Check all skills

   Responsibilities:

   • Increase new business opportunities and manage existing through CRM.
   • Manage firewalls/internet filter appliances that run Linux operating systems.
   • Manage customer complaints and internal GMP audits for product manufacturing, coordinate FDA audits and recommend corrective actions.
   • Debug and code Java application using JDBC API.
   • Provide secondary level support for the SAN infrastructure.
   • Install any necessary OS and application security patches to ensure that all security holes are plugged.

   More technical services engineer duties

3. Make a budget

   Including a salary range in the technical services engineer job description is a good way to get more applicants. A technical services engineer salary can be affected by several factors, such as the location of the job, the level of experience, education, certifications, and the employer's prestige.

   For example, the average salary for a technical services engineer in Mississippi may be lower than in Washington, and an entry-level engineer typically earns less than a senior-level technical services engineer. Additionally, a technical services engineer with lots of experience in the field may command a higher salary as a result.

   Average technical services engineer salary

   $81,204yearly

   $39.04 hourly rate

   ---

   Entry-level technical services engineer salary

   $57,000 yearly salary

   Updated December 15, 2025

   Average technical services engineer salary by state

   Rank	State	Avg. salary	Hourly rate
   1	California	$109,972	$53
   2	Washington	$102,628	$49
   3	Massachusetts	$93,205	$45
   4	Nevada	$89,110	$43
   5	Illinois	$85,032	$41
   6	Texas	$83,765	$40
   7	New York	$83,335	$40
   8	Virginia	$83,233	$40
   9	Pennsylvania	$81,633	$39
   10	Arizona	$80,100	$39
   11	Utah	$78,417	$38
   12	Georgia	$74,003	$36
   13	Indiana	$73,358	$35
   14	Ohio	$73,180	$35
   15	Colorado	$72,297	$35
   16	Florida	$70,728	$34
   17	Minnesota	$68,703	$33
   18	North Carolina	$67,049	$32
   19	Mississippi	$65,843	$32
   20	Wisconsin	$65,068	$31

   Average technical services engineer salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	Apple	$130,460	$62.72	483
   2	Meta	$125,067	$60.13	388
   3	PayPal	$115,564	$55.56	4
   4	Microsoft	$113,997	$54.81	283
   5	Applied Materials	$110,220	$52.99	78
   6	Adobe	$107,258	$51.57	69
   7	PTC Therapeutics	$104,811	$50.39
   8	Tesla	$104,724	$50.35
   9	Ricoh	$104,534	$50.26	71
   10	Albemarle	$104,450	$50.22	4
   11	Federal National Mortgage Association	$103,980	$49.99	13
   12	Lucid Motors	$102,223	$49.15	75
   13	Kaneka North America	$101,934	$49.01
   14	Nokia	$101,691	$48.89	16
   15	PPG	$100,425	$48.28	15
   16	Celanese	$99,481	$47.83	7
   17	Milner	$99,140	$47.66	11
   18	Sharp	$97,624	$46.93	12
   19	ResMed	$96,645	$46.46	10
   20	The Dow Chemical Company	$96,622	$46.45	3

4. Writing a technical services engineer job description

   A technical services engineer job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. To help get you started, here's an example of a technical services engineer job description:

   Technical services engineer job description example

   The Associate Engineer Technical Services provides technical support/advanced troubleshooting and drives continuous product, process, and packaging improvement at MW factory locations. The position is a member of the MSE Focused Improvement (FI), FMOS Pillars and support Q Pillar initiatives; leads/executes improvement projects and mentors/trains others in problem solving methodologies. Additionally, this role manages R&D line trials by coordinating requests with the site value stream, R&D, Engineering and Commercial to ensure optimal execution and knowledge capture.
   What are we looking for?
   
   Minimum Requirements:
   Bachelor's degree in engineering or closely related scientific or technical discipline Previous knowledge or experience related to engineer, R&D and/or the quality and food safety. Travel up to 15%
   
   Preferred Requirements:
   Advanced degree 2+ years of experience in an engineering or manufacturing role
   
   What will be your key responsibilities? Implements new and improved products, processes, systems, methodologies, and packaging Designs, manages, communicates and documents line trials Develops and implements financial and quality continuous improvements through the application of complex problem-solving techniques, contributing to overall site CI goals through the completion of at least 2 Six Sigma projects per year Supports development of standard run conditions as part of new product/process/pack validation Leverages standard run conditions to develop statistical process control settings and ranges. Adds new sample plans to system Participates in Quality Management Programs (QMP) such as but not limited to Internal Audits, CAPA's, S-CAPA's
   
   What can you expect from Mars? Work with over 130,000 like-minded and talented Associates, all guided by The Five Principles. Join a purpose driven company, where we're striving to build the world we want tomorrow, today. Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry competitive salary and benefits package, including company bonus.
   #LI-CS1
   
   #LI-Onsitefor Onsite roles

   Copy this example

   

5. Post your job

   There are various strategies that you can use to find the right technical services engineer for your business:

   • Consider promoting from within or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to find candidates who meet your education requirements.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to reach potential job candidates.

   Post your job online:

   • Post your technical services engineer job on Zippia to find and recruit technical services engineer candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   During your first interview to recruit technical services engineers, engage with candidates to learn about their interest in the role and experience in the field. During the following interview, you'll be able to go into more detail about the company, the position, and the responsibilities.

   You should also ask about candidates' unique skills and talents to see if they match the ideal candidate profile you developed earlier. Candidates good enough for the next step can complete the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new technical services engineer

   Once you've selected the best technical services engineer candidate for the job, it's time to write an offer letter. In addition to salary, this letter should include details about the benefits and perks you offer the candidate. Ensuring that your offer is competitive is essential, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and you should be open to discussion. After you reach an agreement, the final step is formalizing the agreement with a contract.

   You should also follow up with applicants who don't get the job with an email letting them know that you've filled the position.

   To prepare for the new employee's start date, you can create an onboarding schedule and complete any necessary paperwork, such as employee action forms and onboarding documents like I-9 forms, benefits enrollment, and federal and state tax forms. Human Resources should also ensure that a new employee file is created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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How much does it cost to hire a technical services engineer?