Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The differences between technical support analyst leads and supervisors, technical support can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a technical support analyst lead and a supervisor, technical support. Additionally, a technical support analyst lead has an average salary of $108,371, which is higher than the $87,039 average annual salary of a supervisor, technical support.
The top three skills for a technical support analyst lead include PC, customer service and level support. The most important skills for a supervisor, technical support are customer service, customer satisfaction, and direct reports.
| Technical Support Analyst Lead | Supervisor, Technical Support | |
| Yearly salary | $108,371 | $87,039 |
| Hourly rate | $52.10 | $41.85 |
| Growth rate | 10% | 10% |
| Number of jobs | 159,204 | 147,833 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 59% | Bachelor's Degree, 51% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
Technical support analyst leads and supervisors, technical support have different pay scales, as shown below.
| Technical Support Analyst Lead | Supervisor, Technical Support | |
| Average salary | $108,371 | $87,039 |
| Salary range | Between $83,000 And $140,000 | Between $62,000 And $121,000 |
| Highest paying City | Oakland, CA | New York, NY |
| Highest paying state | California | New York |
| Best paying company | Barclays | Applied Materials |
| Best paying industry | Technology | Finance |
There are a few differences between a technical support analyst lead and a supervisor, technical support in terms of educational background:
| Technical Support Analyst Lead | Supervisor, Technical Support | |
| Most common degree | Bachelor's Degree, 59% | Bachelor's Degree, 51% |
| Most common major | Business | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between technical support analyst leads' and supervisors, technical support' demographics:
| Technical Support Analyst Lead | Supervisor, Technical Support | |
| Average age | 42 | 42 |
| Gender ratio | Male, 72.4% Female, 27.6% | Male, 74.6% Female, 25.4% |
| Race ratio | Black or African American, 11.8% Unknown, 5.3% Hispanic or Latino, 15.8% Asian, 12.5% White, 54.1% American Indian and Alaska Native, 0.4% | Black or African American, 11.1% Unknown, 5.4% Hispanic or Latino, 15.9% Asian, 10.6% White, 56.7% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |