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The differences between technical support analyst leads and technical analysts can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a technical support analyst lead, becoming a technical analyst takes usually requires 4-6 years. Additionally, a technical support analyst lead has an average salary of $108,371, which is higher than the $74,045 average annual salary of a technical analyst.
The top three skills for a technical support analyst lead include PC, customer service and level support. The most important skills for a technical analyst are java, customer service, and strong analytical.
| Technical Support Analyst Lead | Technical Analyst | |
| Yearly salary | $108,371 | $74,045 |
| Hourly rate | $52.10 | $35.60 |
| Growth rate | 10% | 9% |
| Number of jobs | 159,204 | 190,370 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 59% | Bachelor's Degree, 68% |
| Average age | 42 | 43 |
| Years of experience | 2 | 6 |
Technical support analyst leads and technical analysts have different pay scales, as shown below.
| Technical Support Analyst Lead | Technical Analyst | |
| Average salary | $108,371 | $74,045 |
| Salary range | Between $83,000 And $140,000 | Between $59,000 And $92,000 |
| Highest paying City | Oakland, CA | San Francisco, CA |
| Highest paying state | California | Washington |
| Best paying company | Barclays | Finnegan Henderson Farabow Garrett & Dunner |
| Best paying industry | Technology | Retail |
There are a few differences between a technical support analyst lead and a technical analyst in terms of educational background:
| Technical Support Analyst Lead | Technical Analyst | |
| Most common degree | Bachelor's Degree, 59% | Bachelor's Degree, 68% |
| Most common major | Business | Computer Science |
| Most common college | Stanford University | Stanford University |
Here are the differences between technical support analyst leads' and technical analysts' demographics:
| Technical Support Analyst Lead | Technical Analyst | |
| Average age | 42 | 43 |
| Gender ratio | Male, 72.4% Female, 27.6% | Male, 69.9% Female, 30.1% |
| Race ratio | Black or African American, 11.8% Unknown, 5.3% Hispanic or Latino, 15.8% Asian, 12.5% White, 54.1% American Indian and Alaska Native, 0.4% | Black or African American, 10.2% Unknown, 5.0% Hispanic or Latino, 11.0% Asian, 18.5% White, 55.1% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 11% | 8% |