Technical support analyst lead vs technical team lead

Differences between technical support analyst lead and technical team lead duties and responsibilities

Technical support analyst lead example responsibilities.

• Lead technical operations for an innovative workforce virtualization movement, including initial design and improvement of technical systems and processes.
• Develop custom SharePoint sites to solve business challenges.
• Support VPN connectivity software with RSA token security key.
• Resolve issues concerning network security, RAS, VPN, network connectivity, printing capabilities.
• Interact with vendor's engineering group to further enhance streaming performance and help troubleshoot system outages.
• Help to implement the new file system SharePoint so that there will be no issues client side.
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Technical team lead example responsibilities.

• Manage on-shore and off-shore resources to design, develop, review, test, and implement Java base application development.
• Coordinate and oversee relevant JAVA development work perform offshore in India and manage offshore consultant relationships.
• Develop interfaces to manage the framework using windows services; develop web-applications to manage the process (including starting/stopping/pausing activities).
• Use of JavaScript for client side validations, CSS files for UI design and styling.
• Ensure team members are properly train on Microsoft coding standards, XML, HTML, JS & policies and style guidelines.
• Install, troubleshot, track and log pc installations.
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