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  • Information Technology Help Desk Technician

    Omninet Capital

    Technical support representative job in Beverly Hills, CA

    Omninet Capital is seeking an IT Help Desk / Systems Administrator to join the team in Beverly Hills. This role is responsible for delivering reliable end-user technical support while assisting with the administration and maintenance of the organization's IT infrastructure. This role serves as a key point of contact for onsite and remote employees, resolving hardware, software, and connectivity issues, while also supporting core systems such as Active Directory, Office 365, endpoint security, and workstation deployments. The ideal candidate combines strong customer service skills with hands-on technical expertise, operating comfortably in both reactive support and proactive system maintenance. This position plays a critical role in ensuring system stability, security, and scalability while supporting ongoing IT projects and operational improvements. Key Responsibilities Provide support for onsite and remote staff through RMM, phone, chat, and in‑person interactions Troubleshoot hardware and software issues involving Windows 10/11, Microsoft Office and O365 apps (Teams/SharePoint/OneDrive), VPN, Wi-Fi, and LAN connectivity, Printers, peripherals, and mobile devices Diagnose and resolve user problems with respect to hardware/software, login and application issues Assist with user onboarding/off-boarding, including computer setup and account provisioning Assist with monitoring system performance, server health, storage usage, and critical services Support Group Policy management including creation, updates, troubleshooting, and deployment validation Help with patching and updating Windows workstations and servers (manual or through centralized tools like WSUS, Intune, or RMM) Participate in configuring and maintaining Windows domain infrastructure including DNS, DHCP, file sharing permissions, and network printers Contribute to maintaining asset inventories, license tracking, and hardware lifecycle planning Support IT projects such as system upgrades, migrations, or cloud adoption initiatives Prepare and deploy new workstations and laptops Ensure systems are properly domain‑joined, patched, secured, and configured with required applications Migrate user data, backup files, and ensure smooth transition during device replacements Qualifications 3+ years of experience in Systems Administration and Help Desk Support Strong hands-on experience supporting Windows 10/11 environments Working knowledge of Microsoft 365 ecosystem, including: Office applications (Outlook, Word, Excel, PowerPoint) Teams, SharePoint, and OneDrive administration and end-user support Experience troubleshooting hardware, software, and network connectivity issues, including VPN, Wi-Fi, LAN, printers, and peripherals Practical experience with user account management in Active Directory and azure AD (user provisioning, group membership, password policies) Familiarity with Office 365 Admin Center and Exchange Online (mailboxes, shared mailboxes, distribution lists) Experience with workstation setup, deployment, and lifecycle management, including imaging, patching, and device replacement Exposure to endpoint security tools such as antivirus, EDR, device encryption, and compliance policies Ability to support onboarding and off-boarding processes, including device configuration and access provisioning Strong troubleshoot, documentation, and time-management skills Excellent communication skills with the ability to explain technical issues to non-technical users Omninet Capital, LLC is an Equal Opportunity Employer and is committed to maintaining a workplace free from discrimination and harassment. We recruit, employ, train, compensate, and promote without regard to race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, veteran or military status, or any other status protected by applicable federal, state, or local laws. All employment decisions are based on qualifications, merit, and business needs. Omninet complies with all applicable state and local fair employment practices laws, including the California Fair Employment and Housing Act (FEHA).
    $46k-80k yearly est. 2d ago
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  • Teamlead Consulting & Support (m/f/d)

    Hubdrive GmbH

    Technical support representative job in Los Angeles, CA

    This is how we work You meet with your team in a daily meeting. You talk about important tasks and make sure everyone's on track. You advise our partners and customers on implementing HR for Dynamics, make sure it's close to the standard, and review concepts and project plans. You're responsible for planning the team's assignments. You analyze and assess technical issues and develop suggestions to fix them. You check the work of implementation partners, give feedback on configurations, data migration and interfaces, and make sure customer requirements are met. You analyze reported issues, forward bugs and feature requests to developers and product management, and handle customer inquiries about technical problems. You train our implementation partners, create technical guides and training materials, and document solutions and best practices. You personally deliver some key consulting services. At the end of the month, you check the services and make sure billing to customers and partners is honest. We're growing fast. In direct coordination with the CEO, you regularly hire new team members and improve the processes in your department. #J-18808-Ljbffr
    $74k-119k yearly est. 2d ago
  • Teamlead Consulting & Support (m/f/d)

    xRM1 Business Solutions

    Technical support representative job in Los Angeles, CA

    This is how we work You meet with your team in a daily meeting. You talk about important tasks and make sure everyone's on track. You advise our partners and customers on implementing HR for Dynamics, make sure it's close to the standard, and review concepts and project plans. You're responsible for planning the team's assignments. You analyze and assess technical issues and develop suggestions to fix them. You check the work of implementation partners, give feedback on configurations, data migration and interfaces, and make sure customer requirements are met. You analyze reported issues, forward bugs and feature requests to developers and product management, and handle customer inquiries about technical problems. You train our implementation partners, create technical guides and training materials, and document solutions and best practices. You personally deliver some key consulting services. At the end of the month, you check the services and make sure billing to customers and partners is honest. We're growing fast. In direct coordination with the CEO, you regularly hire new team members and improve the processes in your department. #J-18808-Ljbffr
    $74k-119k yearly est. 2d ago
  • CSR/LOT ATTENDANT

    Ace Parking Management, Inc. 4.2company rating

    Technical support representative job in Newport Beach, CA

    Compensation Range: $19.00 - $20.00 per hour About Us: One of the reasons why we are the nation's leading parking management expert is because we recognize that "people" are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 72+ years, we understand what it means to earn "Every Thank You," which is treating our clients, partners, guests, and team members with utmost respect and courtesy. As one of the largest privately held management companies, we have the experience, passion, and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies. (About Us. Our Legacy) Culture: We have a strong, distinctive culture - a culture that is heavily influenced by a shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely. Accountability: Assist with office duties, including answering phones and emails. Assisting customers' with using pay stations or automated ticketing equipment, including obtaining receipts, and credit card payment. Assisting customers with locating vehicles. Directing customers to parking areas or parking spaces, using hand signals or flashlights as necessary. Resolving customer requests, questions, and complaints. Patrolling parking areas on a golfcart in order to prevent vehicle damage and vehicle or property thefts. Actively look for ways to assist customers. What we are looking for: A valid CA Driver's License Must be able to stand and walk up to 8 hours per shift. Must be able to speak clearly, distinctly, and effectively using tact and diplomacy. Experience dealing with irate customers and resolving customer issues and/or complaints. An outgoing and enthusiastic personality. Willingness to do whatever it takes to earn a "Thank You." What We Can Offer You for All Your Hard Work: $19 - $20 Per Hour Medical, dental, vision, life insurance coverage for full-time, eligible employees. Flexible Spending Accounts for full-time, eligible employees 401k Vacation/Sick for full-time and part-time employees Holiday for full-time and part-time employees Discount programs Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed, please email: ***************************** describing the accommodation.
    $19-20 hourly 7d ago
  • Technical Support

    LTS-Video Solutions for Security Professionals

    Technical support representative job in Industry, CA

    Technical Support is well organized, dynamic, customer-focused, proactive, strong team player, with multi-tasking, and problem-solving skills. This position will include providing technical support and troubleshooting assistance to our customers, demonstrating excellent problem-solving skills, and a customer-focused approach to ensure timely resolution of issues and customer satisfaction. ESSENTIAL JOB FUNCTIONS Maintain an in-depth knowledge of our complete line of products and services. Embrace and learn the Video Surveillance / CCTV technologies and their applications. Provide product demos and technical training to the sales team and customers. Test and evaluate surveillance cameras, DVR cards, stand-alone or PC-based DVR systems, and peripherals. Build and test PC-based DVR systems to customer's specifications. Provide prompt and effective customer service and technical support. Service customers in an effective and efficient manner; partner with internal teams proactively. Answer calls and emails regarding technical support requests and log into ticketing systems. Perform other duties as assigned ESSENTIAL REQUIREMENTS Ability to communicate clearly, concisely, and professionally in written responses to emails and oral responses to calls Ability to maintain confidential business information Ability to respond to customers in a timely and effective manner Computer proficiency including Microsoft Office (Word, Excel, Powerpoint, Sharepoint, Outlook) Ability to work independently with minimum supervision Ability to work under pressure Strong troubleshooting, problem-solving, and team player mindset is a plus Proactive and enthusiastic to excel OTHER REQUIREMENT Domestic and/or International Travel may be required (up to 25%) Willing and able to work additional hours when needed Bend, lift, open and move product and related office items varying in weight up to 30lbs, EDUCATION 1+ Years of Professional Experience in technical support or related areas Experience in the security system industry is highly desired A bachelor's degree in Computer Science, IT / Network, Engineering or related technical field, or equivalent industry experience is required Preferred certificate: CompTIA A+ Fresh graduates will also be considered
    $39k-65k yearly est. 4d ago
  • Customer Service Representative

    Caliber Collision Repair Services 3.7company rating

    Technical support representative job in Irvine, CA

    Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monito Customer Service Representative, Customer Service, Representative, Business Operations, Retail
    $32k-41k yearly est. 1d ago
  • Customer Service Representative

    Karen Kane 3.6company rating

    Technical support representative job in Vernon, CA

    We're looking for an Ecommerce Customer Service Representative to join our team by assisting customers placing online orders through inbound calls, outbound calls, and email correspondence. Do you have excellent communications skills and problem-solving skills? This may be the perfect job for you! This is an on-site position based in Los Angeles, CA. The ideal candidate for this job is engaging, client-centric, focused on finding solutions, and committed to providing A+ customer service. About the Role - Job Responsibilities Include: Respond, answer, and resolve any customer inquiries and concerns Help customers place orders over the phone; increase revenue through cross-selling and up-selling merchandise Communicate with customers who are experiencing various issues through emails, phone calls, and live chat Develop and maintain a strong knowledge of our clothing and other products, as well as our current promotions Help receive and prepare incoming ecommerce merchandise so that it is shipment-ready for our customers Provide product detail to our Ecommerce team to help improve online product descriptions Communicate clearly with all departments in writing and/or verbally regarding defective and unacceptable merchandise Offer suggestions as needed to improve team processes or efficiencies Respond promptly and accurately to customer inquiries and requests Assist customers with placing, tracking, and returning orders Work with Ecommerce team on related initiatives and activities as needed Qualifications - Candidate Requirements: High school diploma / GED Experience working with Gorgias, AirCall, Shopify and/or similar Ecommerce platforms systems preferred Ability to read, write, and speak in both English and Spanish (bilingual) Self-motivated with the ability to question and learn new tasks quickly Ability to empathize with and prioritize customer needs Ability to determine customer needs and provide appropriate solutions Highly motivated, energetic and upbeat personality Microsoft Office Knowledge - Outlook, Excel, and Word Ability to work independently and with a team Pay range and compensation package - Benefits: 401k plan with partial company match Comprehensive healthcare, dental, and vision plan Clothing discount Voluntary life insurance, as well as short-term and long-term disability policies Voluntary free annual biometric health test Early access to company sample sales Company-sponsored Wellness program Access to free monthly health & mindfulness webinars Seasonal monetary awards for participation in company Fitness Challenges Partial healthcare-subsidized fitness membership to 10,000 gym locations across the country Company-subsidized discounts to theme parks & local attractions, including Disneyland, Knotts Berry Farm, Universal Studios, Legoland, Six Flags, Sea World, and Southern California sports teams; discounts to brands including Vitamix, Sonos, and others
    $28k-35k yearly est. 3d ago
  • Information Technology & Administrative Specialist

    Dramabox

    Technical support representative job in Glendale, CA

    About the Role We are looking for a proactive and detail-oriented IT & Admin Specialist to join our team. This role is a on-site position combining hands-on IT support with administrative and workplace operations. You will be responsible for maintaining daily IT infrastructure, managing assets, supporting vendor operations, and ensuring a smooth and efficient office environment. Key Responsibilities • Provide day-to-day technical support for hardware, software, IT security, configuration, and system upgrades. • Manage desktop IT support and troubleshoot network issues; assist with office network design and optimization. • Maintain and update the fixed asset inventory in collaboration with the asset manager; conduct regular audits, transfers, and disposals. • Oversee maintenance of IT equipment to ensure optimal performance and utilization. • Handle procurement of administrative items (e.g., office supplies, equipment, plants, consumables); perform cost comparisons and control expenses. • Process monthly administrative expense reports in accordance with SOPs. • Liaise with and manage suppliers and service providers; ensure service quality through regular evaluations and ongoing communication. • Maintain a clean, safe, and energy-efficient office environment by implementing 5S management standards. • Support daily workplace needs such as seating arrangements, office access control, and refreshments. Qualifications • Bachelor's degree in Information Technology, Business Administration, or related field preferred. • 1+ years of experience in IT support and/or office administration. • Familiarity with network configuration, Windows/Mac troubleshooting, and basic hardware maintenance. • Strong organizational skills with attention to detail. • Excellent communication skills and a proactive problem-solving attitude. • Experience with vendor management and procurement processes is a plus
    $77k-112k yearly est. 3d ago
  • Technical Support Specialist Tier III

    Amen Clinics, Inc., A Medical Corporation 4.1company rating

    Technical support representative job in Costa Mesa, CA

    The Tier 3 IT Support Specialist serves as the escalation point for complex technical issues that cannot be resolved by Tier 1 or Tier 2 support. This senior-level position bridges the gap between frontline support and systems administration, providing expertise across desktops, servers, networks, and business-critical applications. The Tier 3 Specialist also assists with IT infrastructure projects, security initiatives, and technology rollouts. The ideal candidate is a resourceful problem-solver with a strong technical foundation in both end-user support and enterprise IT systems. Success in this role requires the ability to work independently, mentor junior team members, and deliver excellent, timely service to employees and patients in a fast-paced healthcare environment. Essential Duties & Responsibilities Respond to incoming help desk calls and emails from users and provide real-time senior-level support. Troubleshoot and resolve advanced problems with Windows client OS (Windows 10/11), Microsoft 365, Genesys CCASS, and business applications. Provide support for Windows Server environments (2016, 2019, and beyond), including Active Directory, DNS, DHCP, and Group Policy. Assist with network administration tasks, including switch, firewall, and wireless troubleshooting. Configure, maintain, and support network-connected devices such as printers, scanners, and medical imaging systems. Support and administer the organization's VoIP/telephony/telehealth systems. Perform, monitor, and validate backups/restores for critical servers, databases, and endpoints. Create, update, and deploy desktop and laptop images using Windows Deployment Services (WDS), SCCM, or similar tools. Administer user accounts, permissions, email distribution groups, and security groups within Active Directory and Microsoft 365. Provide remote troubleshooting using RMM tools, ensuring timely support for distributed staff. Document issues, resolutions, and processes in the ticketing system with accuracy and completeness. Partner with Tier 1/Tier 2 technicians to mentor and share knowledge, improving the team's overall capability. Collaborate with Systems Administrators/IT Leadership on infrastructure projects such as upgrades, migrations, and system rollouts. Qualifications & Requirements Education: Bachelor's Degree in Information Technology, Computer Science, or related field preferred (equivalent experience strongly considered). Certifications: CompTIA Network+ or CCNA strongly preferred. Microsoft MCSA/MCSE or equivalent experience with Microsoft technologies. Additional certifications (e.g., Azure, VMware, security-focused) are a plus. Experience: Minimum 3-5 years in IT support, with at least 1-2 years at the Tier 3 or senior support level. Strong background in troubleshooting Windows OS, Active Directory, networking, and enterprise applications. Experience in healthcare IT, HIPAA compliance, or environments handling sensitive data is highly desirable. Skills: Excellent troubleshooting, documentation, and communication skills. Ability to handle multiple priorities and escalate issues appropriately.
    $45k-56k yearly est. Auto-Apply 60d+ ago
  • Global Technology Support Analyst

    Latham & Watkins LLP 4.9company rating

    Technical support representative job in Los Angeles, CA

    About Latham & Watkins Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation, and collaboration. About the Role The Global Technology Support Analyst I is an integral part of Latham's Technology & Information Services team and will be responsible for working in the Global Technology Support Center (GTSC), which operates 24 hours a day, 7 days a week, providing technical support to lawyers, paralegals, and staff via voice, email, and chat media channels, while handling escalations from Technology teams located in each of our global offices. This role will be located in our Global Services office in Downtown Los Angeles. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office presence. The working hours for this position will be Monday - Friday, 2:00 pm - 10:00 pm. Responsibilities & Qualifications Other key responsibilities include: Providing first and second line support to Latham employees using various firm applications and systems, including Windows 10, Office 365, iManage, Litera Change Pro, Intapp Time (DTE), and Adobe Acrobat Logging and tracking all support requests in our Service Management Toolset (ServiceNow) Providing Incident Response Management for major incidents experienced across the firm Providing remote access support, including wireless connectivity, VPN, and VDI Services Supporting mobile collaboration using BlackBerry Work apps Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains We'd love to hear from you if you: Demonstrate proficiency in MS Word, including the ability to use styles, automatic paragraph numbering, section breaks, table of contents, footnotes, headers and footers, tables, columns, mail merge, and cross-referencing Display proficiency in MS Excel, including the ability to create and edit spreadsheets, create and edit formulas, and data manipulation (sorting, filtering, subtotals, cell concatenation, formatting spreadsheets, and formatting for printer) Exhibit proficiency in MS PowerPoint, including the ability to create master slides, format slides, apply animation and special effects, various ways to print slides, and how to insert objects, pictures, and files And have: A high school diploma or an equivalent, preferably a Bachelor's degree or an equivalent in Computer Science or Information Systems Microsoft certifications (Microsoft Office Master), preferably ITIL v4 FoundationA certification, preferably A minimum of two (2) years of experience working within a technical support function Experience working within the ITIL v3 or v4 Framework in a previous role, preferably Benefits & Additional Information Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham's comprehensive benefit program which includes: Healthcare, life and disability insurance A generous 401k plan At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more) Professional development programs Employee discounts Affinity groups, networks, and coalitions for lawyers and staff Latham & Watkins is an equal opportunity employer. The Firm prohibits discrimination against any employee or applicant for employment on the basis of race (including, but not limited to, hair texture and protective hairstyles), color, religion, sex, age, national origin, sexual orientation, gender identity, veteran status (including veterans of the Vietnam era), gender expression, marital status, or any other characteristic or condition protected by applicable statute. Latham & Watkins LLP will consider qualified applicants with criminal histories in a manner consistent with the City of Los Angeles Fair Chance Initiative for Hiring Ordinance (FCIHO) . Please click the link below to review the Ordinance. Please click here to review your rights under U.S. employment laws. #EntryLevel #WayUp #LI-EH1 Pay Range USD $80,000.00 - USD $100,000.00 /Yr.
    $80k-100k yearly Auto-Apply 37d ago
  • Stericycle/Shred-it

    Northrop Grumman 4.7company rating

    Technical support representative job in El Segundo, CA

    This position is only available for pre-identified partners, suppliers, and contractors who support Northrop Grumman. Do not submit information for more than one position unless specifically directed by a representative of Northrop Grumman.
    $74k-99k yearly est. Auto-Apply 32d ago
  • Support Technician- Open to CSULB Employees only

    The Beach 4.5company rating

    Technical support representative job in Long Beach, CA

    Join the vibrant community at California State University, Long Beach (CSULB)! Located just three miles from the Pacific Ocean, CSULB offers an inspiring workplace and an exceptional Southern California lifestyle. Our 322-acre campus-one of the largest in the CSU system-serves more than 42,000 students and is known for its commitment to student success, innovation, and impactful academic and research initiatives. As a member of the CSULB community, you'll experience a dynamic environment filled with cultural landmarks, collaborative energy, and opportunities to make a meaningful difference. Work-life balance thrives here. Long Beach blends coastal relaxation with urban vibrancy, offering miles of beaches, year-round sunshine, a thriving arts and food scene, and convenient access to both Los Angeles and Orange County. It's an ideal place to grow your career while enjoying everything Southern California has to offer. Job Summary Under the direction of the Information Technology Supervisor, the Technology Support Specialist provides on-site and remote support to administrators, faculty, staff, and students in the College of Health and Human Services, its academic departments, centers, and programs. The incumbent helps with installations, maintenance, and repairs for a variety of computer hardware, software, peripherals, and other computer related equipment. The Technology Support Specialist also provides support, maintenance, and upgrades computer classroom labs and classrooms with technology integration. Key Responsibilities Technology Support: Communicate effectively with users to understand their needs and provide assistance. Computer Deployment: Plan, coordinate, and execute the deployment of new and upgraded computer hardware and software. Provide support for operating systems, productivity software, and other software used by the College of Health and Human Services. Department CHHS Academic Support Time Base 1.0 time-base, 40 hours per week. Duration of Appointment This is a temporary position ending 6/30/26 with no permanent status granted. Temporary assignments may expire prior to the ending date. Classification Technology Support Specialist I Compensation Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources. Hiring Range: The hiring range for this position is $4,595 (Step #1) - $5,492 (Step #10) per month commensurate with candidate's education, experience, skills, and training. CSU Classification Salary Range: The CSU Classification Salary Range for this position is $4,595 (Step #1) - $6,694 (Step #20) per month. Benefits At California State University (CSU), we prioritize the health, growth, and success of our employees. Our benefits program is just one way the CSU demonstrates its dedication to your success and well-being. To be eligible for full benefits at CSU, you must be appointed at least half-time (.50 FTE) and your appointment must last more than six months and one day. Eligible employees have access to this comprehensive benefits package, which includes: Generous Paid Time Off: Up to 24 vacation days per year (based on employee group and/or service), 14 paid holidays, and 12 sick days annually with unlimited accrual. Comprehensive Health Coverage: A variety of medical, dental, and vision plans to suit your needs. Retirement Plans: Participation in CalPERS defined benefit plan and access to voluntary savings plans like 403(b), 401(k), and 457. Educational Benefits: Tuition fee waivers for employees and eligible dependents. Employee Assistance Program (EAP): Confidential counseling and support services for employees and their families. Additional Perks: Access to wellness programs, professional development opportunities, and various insurance options including life, disability, and pet insurance. The CSU offers comprehensive benefit packages tailored to individual bargaining units. Candidates are encouraged to review the applicable CSU Employee Benefits Summary for details on the benefits available. Additionally, the CSU Total Compensation Calculator is available to help prospective employees understand the full value of the CSU benefits package and how it complements your base salary. Knowledge, Skills, and Abilities Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Ability to meet deadlines and work under pressure. Apply technical judgment to standard and nonstandard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and use of effective communication and listening skills. Ability to communicate technical information to technically diverse audience in a clear and concise manner as this relates to providing information technology support. Knowledge of computer technology, ability to analyze and troubleshoot complex computer systems and be able to apply these abilities to the day-to-day support of administration, staff, faculty, and students in the College of Health and Human Services. Knowledge of data and file structures, database systems and related utilities, and operating systems. This includes knowledge of SharePoint, Microsoft Office applications, networking protocols, Windows and Apple operating systems as this relates to providing information technology support. Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student and assist in achieving the university's commitment to a "vision of excellence." Education and Experience Equivalent to a bachelor's degree in computer science, Computer Engineering, Information Systems, or related technical field required. Application Procedures Click “Apply Now” to complete the CSULB Online Employment Application. Please fill out the application completely. It is important that all sections of the online application are completed fully and accurately. Be sure to include all relevant education and experience. Your application will be used to determine whether you meet the minimum qualifications for this position. Physical Summary Medium work- Job Involves lifting heavy weight objects (20-40 pounds) and or/ 20%- 40% of the job involves standing, squatting, kneeling, or walking. May require pushing or pulling objects withing the weight limits. Additional Information CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas). A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSULB will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Equal Employment Statement Consistent with California law and federal civil rights laws, CSULB provides equal opportunity in employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, national origin, or other protected status. CSULB complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California's Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU's Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices. California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees. Accommodations We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact StaffHR-Accommodations@csulb.edu. Out of State Employment Policy California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.
    $4.6k monthly 2d ago
  • IT Support Specialist Level 1

    National Community Renaissance 4.7company rating

    Technical support representative job in Rancho Cucamonga, CA

    National Community Renaissance (National CORE) is a nonprofit affordable housing developer, but our work is not about bricks and mortar, rather creating healthy communities that thrive and prosper for many generations to come. At National CORE, we support families and seniors by providing housing communities that are affordable, safe, and of the highest quality. We enhance neighborhood stability through long-term management and maintenance, as well as industry-leading services such as senior wellness, preschool and afterschool programs, and family financial training. National COREs Information Technology department is an ever exciting, dynamic environment. We are focused on empowering our customers through current technology, superior support, and proactive interactions. We are looking for an individual with strong communication skills anda strong technical background.A technician with a can do attitude and someone who is driven and wants to advance in the department is a must. This person will perform a variety of administrative tasks to maintain departmental service level agreements and interface closely with end-users and collaborate with other I.T. staff daily.They will require strong organizational traits as well as interpersonal and communications abilities.Candidate must be an analytical thinker as this position will involve problem resolution and process/policydevelopment.Overall customer-service orientation skills are a requirement. RESPONSIBILITIES Phone Support: Provide first level phone support for inbound support calls to the Service Desk. This also includes remote support for desktops, laptops, mobile devices, printers, etc. Incident Management: Documentallincidents, problems and requests in the company ticketing system and escalate as needed to service/product owner(s), as well as management. Asset Management: Maintain inventory of all physical and digital assets owned by National CORE; including new hardware, software licenses, domain registration, etc. Make recommendations for the ordering of assets, as needed, to ensure timely deployments. Troubleshooting: Identify problems in the environment and drive them to resolution; from making sure the workplace is clean to identifying recurring failures and notifying the appropriate service/product owner(s) to ensure root-cause resolution. Communication: Be able to identify problems in the environment and communicate with peers and customers. Provide a level of discretion when it comes to sensitive data and communication such as confidential company information. Customer Service Driven: Self-prioritization and timely resolution of incidents and requests to support our customers technology needs. Design, plan and conduct training on the use of systems and software best practices. Search for solutions to enhance workflows to drive automation and efficiency and present recommendations to management. Project Management: Other project or administrative tasks as assigned by the Director of IT to ensure the overall success of the departments strategy and goals. This requires the ability to manage multiple tasks and resources to ensure timely completion of all assignments. Attend company sponsored events that relate to the development of the team, which from time to time may include overnight stays at locations away from the employees home. Ability to work flexible hours. Ability to travel is required. Must possess a valid drivers license, current automobile insurance and reliable form of transportation. Qualifications SKILLS & EXPERIENCE Technical Proficiencies: Experience working in an ITsupportenvironment utilizing the latest tools and methodologies. This includes but not limited to tools and methodologies such as Active Directory, Exchange, Office 365, and ITIL processes. Basic network troubleshooting skills, including wired and wireless technologies with an understanding of TCP/IP, DNS and DHCP. Also, the ability to self-manage time, priorities, and daily workload with little supervision while being able to switch gears and work collaboratively on larger-scale projects or problems. Platform Agnostic: Knowledge in supporting and troubleshooting current Apple and Windows operating systems, all popular mobile platforms like iOS and Android, troubleshooting the current versions of Microsoft Office(Outlook, Word, Excel & PowerPoint), as well as prior experience with troubleshooting and supporting network infrastructure. Experience with Yardi Voyager 7 is a plus. Soft Skills: Excellent active-listening skills are required to understand our customers concerns and/or needs. Superior critical thinking and problem-solving abilities to work through technical issues. Outstanding verbal communication, presentation, and interpersonal skills with strong attention to detail are necessary to work collaboratively with the IT team, our customers, staff, and vendors. PHYSICAL REQUIREMENTS/WORK ENVIRONMENT Operate computer and office equipment. Standing, walking, sitting Exposure to various types of weather conditions Driving FLSA Non-Exempt
    $41k-52k yearly est. 19d ago
  • Help Desk -IT Service & Support

    JBA International 4.1company rating

    Technical support representative job in Los Angeles, CA

    Help Desk -IT Service & Support- Southern California Our client, a successful Los Angeles based Law Firm is now hiring for a Help Desk and IT Service and Support Analyst to serve as a member of a dynamic Customer Experience “Help Desk” team that processes and resolves incoming user support issues and questions in a timely manner. The team supports technical software, hardware, mobile devices, telephone and audio-video conferencing for Corporate Law Firm employees or guests. A secondary aspect of this role is providing “just in time” training-related videos or instructional steps with pictures via email or quick reference materials. The Customer Experience team as provides 24/7 support services through rotating on-call shifts for after hours and week end support (covered by 4 to 5 team members). This position supports Working From Anywhere (WFA), and/or a hybrid format rotating between home and office. Responsibilities Respond to Help Desk requests via telephone, email, remote access, and in-person (when necessary). Track all end-user support activities through an incident tracking system. “ServiceNow” experience is a plus. Diagnose and resolve end-user issues in the office, at home, and remote locations., including hardware, software, e-mail, internet, or local-area network problems. Deliver, tag, and configure end-user PC desktop hardware, software, and peripherals as needed and assigned. Participate in a rotating on-call schedule that involves after hours and weekend support and availability via remote access and telephone coverage. Develop and maintain an advanced level of proficiency with firm technologies. Work independently to research and resolve complex technical issues. Vital member of the Customer Experience Team, providing exceptional service and support to all end-users ( aka, internal and external customers). Occasionally visit other offices to provide onsite assistance and inventory tasks. Coordinate set up of New Hire accounts, as well as equipment for orientation. Configure applications to meet firm requirements and Best Practices. Gather additional details, clarify, test, reproduce and document customer issues and create/update support tickets in ServiceNow. Ability to work within deadlines and effectively handle stress. Ability to establish effective working relationships and interact successfully with others, especially as part of the IT Department and Customer Experience team. Required Skills & Abilities: Advanced knowledge/experience with Windows operating systems, Microsoft Office, desktop/laptop hardware and mobile devices (Apple/Mac experience is a plus). Ability to work with videoconferencing equipment, document management system (iManage), printers, mobile device management, Citrix/VDI, and other software applications in a legal environment. Strong network experience is a plus. Strong interpersonal skills, ability to interact with people at all levels and highly customer-focused equally across all departments, teams, and practices groups. Ability to quickly adapt to technology changes in a professional services organization. Self-motivated with the ability to execute tasks and make decisions in a high-pressure environment. Bachelor's degree in computer science (or equivalent work experience) is preferred, as well as two years of experience working in a law firm environment. ***********
    $46k-86k yearly est. 60d+ ago
  • Support Technician- Open to CSULB Employees only

    California State University System 4.2company rating

    Technical support representative job in Long Beach, CA

    Under the direction of the Information Technology Supervisor, the Technology Support Specialist provides on-site and remote support to administrators, faculty, staff, and students in the College of Health and Human Services, its academic departments, centers, and programs. The incumbent helps with installations, maintenance, and repairs for a variety of computer hardware, software, peripherals, and other computer related equipment. The Technology Support Specialist also provides support, maintenance, and upgrades computer classroom labs and classrooms with technology integration. Key Responsibilities * Technology Support: Communicate effectively with users to understand their needs and provide assistance. * Computer Deployment: Plan, coordinate, and execute the deployment of new and upgraded computer hardware and software. * Provide support for operating systems, productivity software, and other software used by the College of Health and Human Services. Department CHHS Academic Support Time Base 1.0 time-base, 40 hours per week. Duration of Appointment This is a temporary position ending 6/30/26 with no permanent status granted. Temporary assignments may expire prior to the ending date. Classification Technology Support Specialist I Compensation Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources. * Hiring Range: The hiring range for this position is $4,595 (Step #1) - $5,492 (Step #10) per month commensurate with candidate's education, experience, skills, and training. * CSU Classification Salary Range: The CSU Classification Salary Range for this position is $4,595 (Step #1) - $6,694 (Step #20) per month. Benefits At California State University (CSU), we prioritize the health, growth, and success of our employees. Our benefits program is just one way the CSU demonstrates its dedication to your success and well-being. To be eligible for full benefits at CSU, you must be appointed at least half-time (.50 FTE) and your appointment must last more than six months and one day. Eligible employees have access to this comprehensive benefits package, which includes: * Generous Paid Time Off: Up to 24 vacation days per year (based on employee group and/or service), 14 paid holidays, and 12 sick days annually with unlimited accrual. * Comprehensive Health Coverage: A variety of medical, dental, and vision plans to suit your needs. * Retirement Plans: Participation in CalPERS defined benefit plan and access to voluntary savings plans like 403(b), 401(k), and 457. * Educational Benefits: Tuition fee waivers for employees and eligible dependents. * Employee Assistance Program (EAP): Confidential counseling and support services for employees and their families. * Additional Perks: Access to wellness programs, professional development opportunities, and various insurance options including life, disability, and pet insurance. The CSU offers comprehensive benefit packages tailored to individual bargaining units. Candidates are encouraged to review the applicable CSU Employee Benefits Summary for details on the benefits available. Additionally, the CSU Total Compensation Calculator is available to help prospective employees understand the full value of the CSU benefits package and how it complements your base salary. Knowledge, Skills, and Abilities Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Ability to meet deadlines and work under pressure. Apply technical judgment to standard and nonstandard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and use of effective communication and listening skills. Ability to communicate technical information to technically diverse audience in a clear and concise manner as this relates to providing information technology support. Knowledge of computer technology, ability to analyze and troubleshoot complex computer systems and be able to apply these abilities to the day-to-day support of administration, staff, faculty, and students in the College of Health and Human Services. Knowledge of data and file structures, database systems and related utilities, and operating systems. This includes knowledge of SharePoint, Microsoft Office applications, networking protocols, Windows and Apple operating systems as this relates to providing information technology support. Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student and assist in achieving the university's commitment to a "vision of excellence." Education and Experience * Equivalent to a bachelor's degree in computer science, Computer Engineering, Information Systems, or related technical field required. Application Procedures Click "Apply Now" to complete the CSULB Online Employment Application. Please fill out the application completely. It is important that all sections of the online application are completed fully and accurately. Be sure to include all relevant education and experience. Your application will be used to determine whether you meet the minimum qualifications for this position. Physical Summary Medium work- Job Involves lifting heavy weight objects (20-40 pounds) and or/ 20%- 40% of the job involves standing, squatting, kneeling, or walking. May require pushing or pulling objects withing the weight limits. Additional Information CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas). A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSULB will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Equal Employment Statement Consistent with California law and federal civil rights laws, CSULB provides equal opportunity in employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, national origin, or other protected status. CSULB complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California's Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU's Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices. California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees. Accommodations We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact StaffHR-Accommodations@csulb.edu. Out of State Employment Policy California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Advertised: Jan 27 2026 Pacific Standard Time Applications close: Feb 10 2026 Pacific Standard Time
    $4.6k monthly 2d ago
  • IT Support Specialist

    William Warren Properties 3.8company rating

    Technical support representative job in Santa Monica, CA

    Full-time Description The William Warren Group, Inc. (WWG) is a privately held, entrepreneurial self storage development, acquisition, property, and asset management company based in Santa Monica, CA. Since our inception in 1994, our focus has been on investments in major metro markets across the United States that offer significant cash flow, revenue growth, and long-term capital appreciation opportunities. The company owns and operates the StorQuest Self Storage portfolio of storage assets. When you join The William Warren Group family, you are tapping into the power of a different kind of brand. We seek motivated individuals who can contribute to our evolving culture. If you want to be a part of a creative, inspiring, and collaborative environment, you are in the right place. How you will make a Difference: As an IT Support Specialist, you will play a crucial role in ensuring the smooth operation of our technology infrastructure. You'll provide technical assistance to employees, troubleshoot issues, and maintain our systems. Technical Support Provide Tier 1 and Tier 2 technical support for end-user hardware, operating systems, applications, and remote connectivity issues. Manage the help desk ticketing system (e.g., ServiceNow, SuperOps), documenting all requests, resolutions, and adherence to Service Level Agreements (SLAs). Develop and maintain comprehensive IT documentation (KB articles, internal SOPs) to empower users and optimize help desk efficiency. Troubleshoot and resolve intermediate network issues, including LAN/WAN connectivity, Wi-Fi access points, and VPN client issues for local and remote offices. User Management Manage the full user lifecycle (onboarding, transfers, offboarding), including provisioning and deprovisioning access to enterprise applications (e.g., Active Directory/Azure AD, M365/Google Workspace). Configure, deploy, and maintain end-user devices (laptops, monitors, mobile phones) and install/manage standard software applications. Manage the logistics of equipment distribution, shipping, and inventory tracking for branch and remote employees. Provide IT support for physical office setup and staff relocations. System Maintenance Maintain a current and accurate IT Asset Inventory (hardware and software licenses). Oversee and manage relationships with external IT vendors for key services like telephony (VoIP), ISP, and physical security systems. Other Duties: Flexibility to assist with projects and tasks outside of the primary scope as needed by the business. Please note that you may be asked to perform a variety of duties from time to time, which may not fall strictly in your job description. For a variety of business, safety, and technical reasons, it is necessary that all positions at WWG maintain a high level of flexibility in reference to duties you will be expected to perform. What Makes this Opportunity Awesome: $69,000-$71,000 per year plus Bonuses Make a difference and have a positive impact. Take the lead on team initiatives, learn new skills, build your management capabilities, and take advantage of the many growth opportunities. Contribute creatively to the organization's success by generating new and useful ideas About You: Experience: Minimum 3+ years of professional experience in an IT Support or Help Desk role (Tier 1/2). Education: BA/BS degree in Computer Science, Information Technology, or a related field is preferred. Essential Technical Expertise Expert proficiency in supporting and troubleshooting Microsoft Windows 10/11 and strong familiarity with mac OS environments. Hands-on experience with managing user accounts, groups, and permissions in Active Directory (AD) and/or Azure Active Directory. Proven experience with Google Workspace (G Suite) administration and user management. Foundational understanding of networking concepts, including TCP/IP, DNS, DHCP, VPNs, and wireless connectivity. Direct experience utilizing and managing a help desk ticketing system (e.g., ServiceNow, SuperOps). Demonstrated ability to configure, deploy, and repair desktop/laptop hardware, mobile devices, and peripherals. Critical Soft Skills Exceptional Customer Service: Proven ability to build strong working relationships while maintaining a professional and patient demeanor, even under pressure. Communication: Excellent verbal and written communication skills, with the ability to clearly articulate technical concepts to non-technical users. Problem-Solving & Autonomy: Excellent problem-solving and analytical abilities; ability to work independently, research and resolve complex issues, and quickly adapt to new technologies. Organization & Adaptability: Exceptional organizational skills with the ability to manage multiple competing priorities, allocate time effectively, and thrive in a fast-paced environment. At The William Warren Group, we believe in the talent of our people. It is our passion and commitment to excellence that drives our vast portfolio of properties to succeed. We take pride in all that we do and all that we represent. It is what makes us uniquely WWG. Ready to create the extraordinary? Come join us! Additional Perks for eligible employees: Medical, Dental and Vision 401(k) with Matching Contributions Paid Time Off (PTO) Holiday Perks Performance-based Bonus Team-building Events & Activities Employee Assistance Program Pet Insurance The William Warren Group and StorQuest say NO to drugs Equal Employment Opportunity WWP is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. WWP is also committed to compliance with all fair employment practices regarding citizenship and immigration status. To learn more about our awesome company check us out on ********************* and to apply visit *********************/careers
    $69k-71k yearly 60d+ ago
  • Support Technician- Open to CSULB Employees only

    CSU Careers 3.8company rating

    Technical support representative job in Long Beach, CA

    Join the vibrant community at California State University, Long Beach (CSULB)! Located just three miles from the Pacific Ocean, CSULB offers an inspiring workplace and an exceptional Southern California lifestyle. Our 322-acre campus-one of the largest in the CSU system-serves more than 42,000 students and is known for its commitment to student success, innovation, and impactful academic and research initiatives. As a member of the CSULB community, you'll experience a dynamic environment filled with cultural landmarks, collaborative energy, and opportunities to make a meaningful difference. Work-life balance thrives here. Long Beach blends coastal relaxation with urban vibrancy, offering miles of beaches, year-round sunshine, a thriving arts and food scene, and convenient access to both Los Angeles and Orange County. It's an ideal place to grow your career while enjoying everything Southern California has to offer. Job Summary Under the direction of the Information Technology Supervisor, the Technology Support Specialist provides on-site and remote support to administrators, faculty, staff, and students in the College of Health and Human Services, its academic departments, centers, and programs. The incumbent helps with installations, maintenance, and repairs for a variety of computer hardware, software, peripherals, and other computer related equipment. The Technology Support Specialist also provides support, maintenance, and upgrades computer classroom labs and classrooms with technology integration. Key Responsibilities Technology Support: Communicate effectively with users to understand their needs and provide assistance. Computer Deployment: Plan, coordinate, and execute the deployment of new and upgraded computer hardware and software. Provide support for operating systems, productivity software, and other software used by the College of Health and Human Services. Department CHHS Academic Support Time Base 1.0 time-base, 40 hours per week. Duration of Appointment This is a temporary position ending 6/30/26 with no permanent status granted. Temporary assignments may expire prior to the ending date. Classification Technology Support Specialist I Compensation Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources. Hiring Range: The hiring range for this position is $4,595 (Step #1) - $5,492 (Step #10) per month commensurate with candidate's education, experience, skills, and training. CSU Classification Salary Range: The CSU Classification Salary Range for this position is $4,595 (Step #1) - $6,694 (Step #20) per month. Benefits At California State University (CSU), we prioritize the health, growth, and success of our employees. Our benefits program is just one way the CSU demonstrates its dedication to your success and well-being. To be eligible for full benefits at CSU, you must be appointed at least half-time (.50 FTE) and your appointment must last more than six months and one day. Eligible employees have access to this comprehensive benefits package, which includes: Generous Paid Time Off: Up to 24 vacation days per year (based on employee group and/or service), 14 paid holidays, and 12 sick days annually with unlimited accrual. Comprehensive Health Coverage: A variety of medical, dental, and vision plans to suit your needs. Retirement Plans: Participation in CalPERS defined benefit plan and access to voluntary savings plans like 403(b), 401(k), and 457. Educational Benefits: Tuition fee waivers for employees and eligible dependents. Employee Assistance Program (EAP): Confidential counseling and support services for employees and their families. Additional Perks: Access to wellness programs, professional development opportunities, and various insurance options including life, disability, and pet insurance. The CSU offers comprehensive benefit packages tailored to individual bargaining units. Candidates are encouraged to review the applicable CSU Employee Benefits Summary for details on the benefits available. Additionally, the CSU Total Compensation Calculator is available to help prospective employees understand the full value of the CSU benefits package and how it complements your base salary. Knowledge, Skills, and Abilities Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Ability to meet deadlines and work under pressure. Apply technical judgment to standard and nonstandard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and use of effective communication and listening skills. Ability to communicate technical information to technically diverse audience in a clear and concise manner as this relates to providing information technology support. Knowledge of computer technology, ability to analyze and troubleshoot complex computer systems and be able to apply these abilities to the day-to-day support of administration, staff, faculty, and students in the College of Health and Human Services. Knowledge of data and file structures, database systems and related utilities, and operating systems. This includes knowledge of SharePoint, Microsoft Office applications, networking protocols, Windows and Apple operating systems as this relates to providing information technology support. Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student and assist in achieving the university's commitment to a "vision of excellence." Education and Experience Equivalent to a bachelor's degree in computer science, Computer Engineering, Information Systems, or related technical field required. Application Procedures Click “Apply Now” to complete the CSULB Online Employment Application. Please fill out the application completely. It is important that all sections of the online application are completed fully and accurately. Be sure to include all relevant education and experience. Your application will be used to determine whether you meet the minimum qualifications for this position. Physical Summary Medium work- Job Involves lifting heavy weight objects (20-40 pounds) and or/ 20%- 40% of the job involves standing, squatting, kneeling, or walking. May require pushing or pulling objects withing the weight limits. Additional Information CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas). A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSULB will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Equal Employment Statement Consistent with California law and federal civil rights laws, CSULB provides equal opportunity in employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, national origin, or other protected status. CSULB complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California's Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU's Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices. California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees. Accommodations We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact StaffHR-Accommodations@csulb.edu. Out of State Employment Policy California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.
    $4.6k monthly 2d ago
  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Technical support representative job in Irvine, CA

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $54k-79k yearly est. 22d ago
  • IT Support Coordinator

    Cirks Construction

    Technical support representative job in Orange, CA

    The IT Support Coordinator assists the IT Director and IT Manager in facilitating the company's growing technological needs. This on-site role also assists with network administration, application support, ticket management, hardware and software acquisition, set-up, and troubleshooting. Apply if you: Bring a cooperative spirit to your team and neighboring department. Have an understanding that through your contributions, you aid in the overall Company's success. Pursue continuous efforts to see beyond current business modes and methods. Embody an understanding that as a committed team member, tenure with an organization is achievable. Bring your whole self to work. Applying your knowledge, skills, and abilities ensures that every task you perform is performed at the highest level. Job Description: KDC is a leader in the construction industry with diverse individuals dedicated to our people, customers, projects, and community. Maintaining a strong focus on building a culture that encourages our employees to grow personally and professionally. KDC offers a competitive salary/hourly range $29.00 to $38.00 - while considering the candidate's experience and a comprehensive benefits package for full-time employees: Medical insurance Dental HMO and PPO insurance Vision insurance Life/AD&D insurance Flexible Spending Accounts - Unreimbursed Medical and Dependent Care 401(k) retirement plan Vacation and Sick Time Holidays Performance Expectations Striving to be the leader in construction and facilities services by exceeding customer expectations begins with each employee. Through the individual contributions of our employees, we can support our core values. To help us accomplish this goal, we ask you to S.M.I.L.E. Synergy - bring a cooperative spirit to your team and neighboring departments. Marketing - understanding that through your contributions, you aid in the overall success of our Company. Innovation - continuous efforts to see beyond current business modes and methods. Longevity - understanding that tenure with the organization is achievable as a committed team member. Excellence - bring your whole self to work. Applying your knowledge, skills, and abilities ensures that every task you perform is performed at the highest level. Core Competencies Attention to Detail Ensuring Accountability Fostering Communication Teamwork Adaptability Time Tracking Consistency Using Information Technology Essential Job Functions Assists with developing the core company applications: CMiC, FieldPoint, Workday, and ADP. Executes hardware set-up and repairs for laptops, desktops, smartphones, phone systems, and printers. Assists with responding to and resolving IT tickets. Trains onboarding employees with basic workstation and phone processes. Configures and maintains servers, firewalls, access points, and service provider equipment. Creates management reports based on business requirements and standards. Tests and validates report data. Maintains and re-maps existing reports in the Company database. Modifies and maintains the report inventory. Assists with supporting efforts to maximize speed, bandwidth, data storage, firewall, security, and accessibility. Responsible for working safely, adhering to all aspects of our Health, Safety, and Environmental Program for self-protection and for protecting fellow co-workers, sub-contractors, the public, and the clients by supporting all Company safety efforts. Other duties as assigned. Education, Experience, and Skills Expert in Microsoft Software Suite with proficiency in troubleshooting Windows. 1 - 5 years' experience with Information Technology (“IT”) or equivalent. High school diploma or equivalent. Ability to convey IT solutions to non-technical users. Demonstrates experience with network administration, hardware/equipment management, and ticketing platform experience. Demonstrates experience with company applications with a strong understanding of data table relationships, report writing, and module functions. Technical experience with Excel reporting platforms Demonstrates experience using report software. Demonstrates strong interpersonal, verbal, and written communication skills. Ability to multi-task, has strong attention to detail, organizational skills, and time management skills to ensure all established deadlines are achieved. Self-starter and able to work in a fast-paced, team-oriented environment. Has passion, energy, persistence, a positive attitude, and enthusiasm. Able to identify a need, remove barriers, and has the know-how to make things happen. Values diversity of ideas, opinions, and people. Has good common sense and applied logic. Must possess or be able to obtain an appropriate state driver's license before employment, along with a clean driving record and reliable transportation. KDC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $29-38 hourly Auto-Apply 15d ago
  • IT Support Coordinator

    Cirksconstructioninc

    Technical support representative job in Orange, CA

    The IT Support Coordinator assists the IT Director and IT Manager in facilitating the company's growing technological needs. This on-site role also assists with network administration, application support, ticket management, hardware and software acquisition, set-up, and troubleshooting. Apply if you: Bring a cooperative spirit to your team and neighboring department. Have an understanding that through your contributions, you aid in the overall Company's success. Pursue continuous efforts to see beyond current business modes and methods. Embody an understanding that as a committed team member, tenure with an organization is achievable. Bring your whole self to work. Applying your knowledge, skills, and abilities ensures that every task you perform is performed at the highest level. Job Description: KDC is a leader in the construction industry with diverse individuals dedicated to our people, customers, projects, and community. Maintaining a strong focus on building a culture that encourages our employees to grow personally and professionally. KDC offers a competitive salary/hourly range $29.00 to $38.00 - while considering the candidate's experience and a comprehensive benefits package for full-time employees: Medical insurance Dental HMO and PPO insurance Vision insurance Life/AD&D insurance Flexible Spending Accounts - Unreimbursed Medical and Dependent Care 401(k) retirement plan Vacation and Sick Time Holidays Performance Expectations Striving to be the leader in construction and facilities services by exceeding customer expectations begins with each employee. Through the individual contributions of our employees, we can support our core values. To help us accomplish this goal, we ask you to S.M.I.L.E. Synergy - bring a cooperative spirit to your team and neighboring departments. Marketing - understanding that through your contributions, you aid in the overall success of our Company. Innovation - continuous efforts to see beyond current business modes and methods. Longevity - understanding that tenure with the organization is achievable as a committed team member. Excellence - bring your whole self to work. Applying your knowledge, skills, and abilities ensures that every task you perform is performed at the highest level. Core Competencies Attention to Detail Ensuring Accountability Fostering Communication Teamwork Adaptability Time Tracking Consistency Using Information Technology Essential Job Functions Assists with developing the core company applications: CMiC, FieldPoint, Workday, and ADP. Executes hardware set-up and repairs for laptops, desktops, smartphones, phone systems, and printers. Assists with responding to and resolving IT tickets. Trains onboarding employees with basic workstation and phone processes. Configures and maintains servers, firewalls, access points, and service provider equipment. Creates management reports based on business requirements and standards. Tests and validates report data. Maintains and re-maps existing reports in the Company database. Modifies and maintains the report inventory. Assists with supporting efforts to maximize speed, bandwidth, data storage, firewall, security, and accessibility. Responsible for working safely, adhering to all aspects of our Health, Safety, and Environmental Program for self-protection and for protecting fellow co-workers, sub-contractors, the public, and the clients by supporting all Company safety efforts. Other duties as assigned. Education, Experience, and Skills Expert in Microsoft Software Suite with proficiency in troubleshooting Windows. 1 - 5 years' experience with Information Technology (“IT”) or equivalent. High school diploma or equivalent. Ability to convey IT solutions to non-technical users. Demonstrates experience with network administration, hardware/equipment management, and ticketing platform experience. Demonstrates experience with company applications with a strong understanding of data table relationships, report writing, and module functions. Technical experience with Excel reporting platforms Demonstrates experience using report software. Demonstrates strong interpersonal, verbal, and written communication skills. Ability to multi-task, has strong attention to detail, organizational skills, and time management skills to ensure all established deadlines are achieved. Self-starter and able to work in a fast-paced, team-oriented environment. Has passion, energy, persistence, a positive attitude, and enthusiasm. Able to identify a need, remove barriers, and has the know-how to make things happen. Values diversity of ideas, opinions, and people. Has good common sense and applied logic. Must possess or be able to obtain an appropriate state driver's license before employment, along with a clean driving record and reliable transportation. KDC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $29-38 hourly Auto-Apply 9d ago

Learn more about technical support representative jobs

How much does a technical support representative earn in Long Beach, CA?

The average technical support representative in Long Beach, CA earns between $31,000 and $49,000 annually. This compares to the national average technical support representative range of $27,000 to $44,000.

Average technical support representative salary in Long Beach, CA

$39,000
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