Telemarketing manager vs sales support supervisor

Differences between telemarketing manager and sales support supervisor duties and responsibilities

Telemarketing manager example responsibilities.

• Manage telemarketing department and dispatch leads to sales rep's throughout california-hire, train, verification, motivation, scheduling and payroll
• Manage inbound sales and customer service telemarketing performance, with sales and customer service targets consistently reach and exceed.
• Maintain personal information from alumni including name, address, and payments.
• Solicit alumni for donations to be distribute to colleges, scholarship funds, and organizations.
• Receive training on PageMaker and PowerPoint.
• Enable ROI evaluation and campaign prioritization.
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Sales support supervisor example responsibilities.

• Create and lead staff development sessions on solution selling techniques/running effective promotions/POS execution/trade math.
• Maintain detailed accountability of valuable jewelry, handle new merchandise, and maintain employee focus on departmental organization and cleanliness.
• Describe product to customers and accurately explain details about DirecTV services.