Telephone collector vs accounts receivable specialist

The differences between telephone collectors and accounts receivable specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a telephone collector and an accounts receivable specialist. Additionally, an accounts receivable specialist has an average salary of $39,873, which is higher than the $35,823 average annual salary of a telephone collector.

The top three skills for a telephone collector include customer service, telephone calls and FDCPA. The most important skills for an accounts receivable specialist are customer service, patients, and data entry.

Telephone collector vs accounts receivable specialist overview

	Telephone Collector	Accounts Receivable Specialist
Yearly salary	$35,823	$39,873
Hourly rate	$17.22	$19.17
Growth rate	-8%	-8%
Number of jobs	3,762	61,988
Job satisfaction	-	4.5
Most common degree	Bachelor's Degree, 41%	Bachelor's Degree, 45%
Average age	46	46
Years of experience	12	12

Telephone collector vs accounts receivable specialist salary

Telephone collectors and accounts receivable specialists have different pay scales, as shown below.

	Telephone Collector	Accounts Receivable Specialist
Average salary	$35,823	$39,873
Salary range	Between $30,000 And $41,000	Between $31,000 And $50,000
Highest paying City	-	Washington, DC
Highest paying state	-	Connecticut
Best paying company	-	InfosysPublicService
Best paying industry	-	Technology

Differences between telephone collector and accounts receivable specialist education

There are a few differences between a telephone collector and an accounts receivable specialist in terms of educational background:

	Telephone Collector	Accounts Receivable Specialist
Most common degree	Bachelor's Degree, 41%	Bachelor's Degree, 45%
Most common major	Business	Business
Most common college	-	-

Telephone collector vs accounts receivable specialist demographics

Here are the differences between telephone collectors' and accounts receivable specialists' demographics:

	Telephone Collector	Accounts Receivable Specialist
Average age	46	46
Gender ratio	Male, 35.4% Female, 64.6%	Male, 18.2% Female, 81.8%
Race ratio	Black or African American, 11.1% Unknown, 4.1% Hispanic or Latino, 17.2% Asian, 3.8% White, 63.3% American Indian and Alaska Native, 0.5%	Black or African American, 12.9% Unknown, 4.2% Hispanic or Latino, 19.0% Asian, 3.9% White, 59.6% American Indian and Alaska Native, 0.5%
LGBT Percentage	8%	8%

Differences between telephone collector and accounts receivable specialist duties and responsibilities

Telephone collector example responsibilities.

Prevent impeding loss and increasing profitability through negotiation and enforcement of schedule collection campaigns, consistently achieving high success standards.
Comply with all state and federal regulations (ACA & FDCPA).
Contact debtor's attorneys to discuss debtor's intentions throughout bankruptcy process.
Prevent impeding loss and increasing profitability through negotiation and enforcement of schedule collection campaigns, consistently achieving high success standards.
Arrange collection of collateral or retention agreements with debtors post bankruptcy.
Utilize various skip-tracing services such as Accurint and TheWorkNumber in order to locate consumers and verify employment for account recovery purposes.

Accounts receivable specialist example responsibilities.

Manage profitable accounts receivable ledgers for existing and new clientele maintaining accuracy of monies enter to appropriate relate account.
Perform accounts reconciliations, complex invoice research, statement reconciliations, complex invoice research, statement reconciliation and journal entries.
Follow company's standard operating procedures in cooperation with Medicare, Medicaid and private insurance providers to resolve billing issues.
Cash and credit allocation of customer payments in ROSS ERP system.
Prepare PowerPoint presentations, word documents, letters and spreadsheets while meeting deadlines.
Reconcile direct billing accounts and adjust product pricing utilizing JD Edwards EnterpriseONE ERP system.

Telephone collector vs accounts receivable specialist skills

Common telephone collector skills

Customer Service, 43%
Telephone Calls, 23%
FDCPA, 10%
Past Due Accounts, 10%
Debtor, 8%
Computer System, 8%

Common accounts receivable specialist skills

Customer Service, 15%
Patients, 9%
Data Entry, 5%
Credit Card Payments, 4%
Reconciliations, 4%
Accounts Receivables, 3%

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Office and Administrative Industry
Telephone Collector
Telephone Collector vs Accounts Receivable Specialist

Updated January 8, 2025

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