Telephone collector vs collector

The differences between telephone collectors and collectors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a telephone collector and a collector. Additionally, a telephone collector has an average salary of $35,823, which is higher than the $34,872 average annual salary of a collector.

The top three skills for a telephone collector include customer service, telephone calls and FDCPA. The most important skills for a collector are patients, customer service, and payment arrangements.

Telephone collector vs collector overview

	Telephone Collector	Collector
Yearly salary	$35,823	$34,872
Hourly rate	$17.22	$16.77
Growth rate	-8%	-8%
Number of jobs	3,762	23,948
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 41%	Bachelor's Degree, 31%
Average age	46	46
Years of experience	12	12

Telephone collector vs collector salary

Telephone collectors and collectors have different pay scales, as shown below.

	Telephone Collector	Collector
Average salary	$35,823	$34,872
Salary range	Between $30,000 And $41,000	Between $27,000 And $44,000
Highest paying City	-	Los Angeles, CA
Highest paying state	-	Alaska
Best paying company	-	Uline
Best paying industry	-	Finance

Differences between telephone collector and collector education

There are a few differences between a telephone collector and a collector in terms of educational background:

	Telephone Collector	Collector
Most common degree	Bachelor's Degree, 41%	Bachelor's Degree, 31%
Most common major	Business	Business
Most common college	-	-

Telephone collector vs collector demographics

Here are the differences between telephone collectors' and collectors' demographics:

	Telephone Collector	Collector
Average age	46	46
Gender ratio	Male, 35.4% Female, 64.6%	Male, 36.0% Female, 64.0%
Race ratio	Black or African American, 11.1% Unknown, 4.1% Hispanic or Latino, 17.2% Asian, 3.8% White, 63.3% American Indian and Alaska Native, 0.5%	Black or African American, 12.1% Unknown, 4.1% Hispanic or Latino, 20.1% Asian, 3.8% White, 59.5% American Indian and Alaska Native, 0.5%
LGBT Percentage	8%	8%

Differences between telephone collector and collector duties and responsibilities

Telephone collector example responsibilities.

Prevent impeding loss and increasing profitability through negotiation and enforcement of schedule collection campaigns, consistently achieving high success standards.
Comply with all state and federal regulations (ACA & FDCPA).
Contact debtor's attorneys to discuss debtor's intentions throughout bankruptcy process.
Prevent impeding loss and increasing profitability through negotiation and enforcement of schedule collection campaigns, consistently achieving high success standards.
Arrange collection of collateral or retention agreements with debtors post bankruptcy.
Utilize various skip-tracing services such as Accurint and TheWorkNumber in order to locate consumers and verify employment for account recovery purposes.

Collector example responsibilities.

Manage patient focuse reports, collection modules, provider/facility A/R, collections, patient discharge letters.
Monitor all assign accounts by reviewing the client's aging, manage all potential bad debit, DSO, aging.
Prevent impeding loss and increasing profitability through negotiation and enforcement of schedule collection campaigns, consistently achieving high success standards.
Provide customer service via telephone and correspondence for patients and authorize representatives regarding outstanding patient accounts in accordance with facility protocol.
Verify and run eligibility on the following insurance, Medi-Cal, Medi-Cal HMO, Medicare, Medicare HMO.
Provide excellent customer service while following HIPPA confidentiality laws.

Telephone collector vs collector skills

Common telephone collector skills

Customer Service, 43%
Telephone Calls, 23%
FDCPA, 10%
Past Due Accounts, 10%
Debtor, 8%
Computer System, 8%

Common collector skills

Patients, 14%
Customer Service, 10%
Payment Arrangements, 10%
Excellent Interpersonal, 9%
Delinquent Accounts, 8%
Student Loans, 5%