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Telephone collector vs customs collector

The differences between telephone collectors and customs collectors can be seen in a few details. Each job has different responsibilities and duties. Additionally, a telephone collector has an average salary of $35,823, which is higher than the $32,623 average annual salary of a customs collector.

The top three skills for a telephone collector include customer service, telephone calls and FDCPA. The most important skills for a customs collector are payment arrangements, delinquent accounts, and past due accounts.

Telephone collector vs customs collector overview

Telephone CollectorCustoms Collector
Yearly salary$35,823$32,623
Hourly rate$17.22$15.68
Growth rate-8%3%
Number of jobs3,76262,183
Job satisfaction--
Most common degreeBachelor's Degree, 41%High School Diploma, 33%
Average age4644
Years of experience12-

Telephone collector vs customs collector salary

Telephone collectors and customs collectors have different pay scales, as shown below.

Telephone CollectorCustoms Collector
Average salary$35,823$32,623
Salary rangeBetween $30,000 And $41,000Between $27,000 And $38,000
Highest paying City-Longmont, CO
Highest paying state-Alaska
Best paying company-CarMax
Best paying industry-Automotive

Differences between telephone collector and customs collector education

There are a few differences between a telephone collector and a customs collector in terms of educational background:

Telephone CollectorCustoms Collector
Most common degreeBachelor's Degree, 41%High School Diploma, 33%
Most common majorBusinessBusiness
Most common college-Stanford University

Telephone collector vs customs collector demographics

Here are the differences between telephone collectors' and customs collectors' demographics:

Telephone CollectorCustoms Collector
Average age4644
Gender ratioMale, 35.4% Female, 64.6%Male, 29.9% Female, 70.1%
Race ratioBlack or African American, 11.1% Unknown, 4.1% Hispanic or Latino, 17.2% Asian, 3.8% White, 63.3% American Indian and Alaska Native, 0.5%Black or African American, 12.0% Unknown, 5.0% Hispanic or Latino, 17.2% Asian, 2.8% White, 62.3% American Indian and Alaska Native, 0.7%
LGBT Percentage8%9%

Differences between telephone collector and customs collector duties and responsibilities

Telephone collector example responsibilities.

  • Prevent impeding loss and increasing profitability through negotiation and enforcement of schedule collection campaigns, consistently achieving high success standards.
  • Comply with all state and federal regulations (ACA & FDCPA).
  • Contact debtor's attorneys to discuss debtor's intentions throughout bankruptcy process.
  • Prevent impeding loss and increasing profitability through negotiation and enforcement of schedule collection campaigns, consistently achieving high success standards.
  • Arrange collection of collateral or retention agreements with debtors post bankruptcy.
  • Utilize various skip-tracing services such as Accurint and TheWorkNumber in order to locate consumers and verify employment for account recovery purposes.

Customs collector example responsibilities.

  • Manage all VIP clients of the company.
  • Experience at working towards set quality standards and achieving SLA during monthly quality audits.
  • Lead a team of first line supervisors who are tasked with managing various enforcement programs for CBP.
  • Manage VIP visits and deal with all areas of logistics including event management and corporate hospitality
  • Prevent impeding loss and increasing profitability through negotiation and enforcement of schedule collection campaigns, consistently achieving high success standards.
  • Experience with CBP computer systems, OPSEC information, and DHS computer policies.
    • Show more

Telephone collector vs customs collector skills

Common telephone collector skills
  • Customer Service, 43%
  • Telephone Calls, 23%
  • FDCPA, 10%
  • Past Due Accounts, 10%
  • Debtor, 8%
  • Computer System, 8%
Common customs collector skills
  • Payment Arrangements, 14%
  • Delinquent Accounts, 12%
  • Past Due Accounts, 9%
  • Customer Accounts, 5%
  • Process Payments, 5%
  • Debt Repayment, 4%

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Updated January 8, 2025

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