Telephone collector vs data collector

The differences between telephone collectors and data collectors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a telephone collector and a data collector. Additionally, a telephone collector has an average salary of $35,823, which is higher than the $35,626 average annual salary of a data collector.

The top three skills for a telephone collector include customer service, telephone calls and FDCPA. The most important skills for a data collector are audit type, grocery store, and retail store.

Telephone collector vs data collector overview

	Telephone Collector	Data Collector
Yearly salary	$35,823	$35,626
Hourly rate	$17.22	$17.13
Growth rate	-8%	-8%
Number of jobs	3,762	80,812
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 41%	Bachelor's Degree, 51%
Average age	46	46
Years of experience	12	12

Telephone collector vs data collector salary

Telephone collectors and data collectors have different pay scales, as shown below.

	Telephone Collector	Data Collector
Average salary	$35,823	$35,626
Salary range	Between $30,000 And $41,000	Between $31,000 And $40,000
Highest paying City	-	Washington, DC
Highest paying state	-	California
Best paying company	-	EDC
Best paying industry	-	Government

Differences between telephone collector and data collector education

There are a few differences between a telephone collector and a data collector in terms of educational background:

	Telephone Collector	Data Collector
Most common degree	Bachelor's Degree, 41%	Bachelor's Degree, 51%
Most common major	Business	Business
Most common college	-	-

Telephone collector vs data collector demographics

Here are the differences between telephone collectors' and data collectors' demographics:

	Telephone Collector	Data Collector
Average age	46	46
Gender ratio	Male, 35.4% Female, 64.6%	Male, 40.6% Female, 59.4%
Race ratio	Black or African American, 11.1% Unknown, 4.1% Hispanic or Latino, 17.2% Asian, 3.8% White, 63.3% American Indian and Alaska Native, 0.5%	Black or African American, 13.8% Unknown, 4.1% Hispanic or Latino, 20.5% Asian, 3.7% White, 57.3% American Indian and Alaska Native, 0.5%
LGBT Percentage	8%	8%

Differences between telephone collector and data collector duties and responsibilities

Telephone collector example responsibilities.

Prevent impeding loss and increasing profitability through negotiation and enforcement of schedule collection campaigns, consistently achieving high success standards.
Comply with all state and federal regulations (ACA & FDCPA).
Contact debtor's attorneys to discuss debtor's intentions throughout bankruptcy process.
Prevent impeding loss and increasing profitability through negotiation and enforcement of schedule collection campaigns, consistently achieving high success standards.
Arrange collection of collateral or retention agreements with debtors post bankruptcy.
Utilize various skip-tracing services such as Accurint and TheWorkNumber in order to locate consumers and verify employment for account recovery purposes.

Data collector example responsibilities.

Prevent impeding loss and increasing profitability through negotiation and enforcement of schedule collection campaigns, consistently achieving high success standards.
Collect from all insurances (HMO, PPO, and MEDICARE).
Attend trainings and abide by HIPAA regulations.
Collect from insurance companies (PPO and Medicare).
Execute database queries in SQL in response to client requests.
Collect pricing information in grocery, office, pet and mass retailers

Telephone collector vs data collector skills

Common telephone collector skills

Customer Service, 43%
Telephone Calls, 23%
FDCPA, 10%
Past Due Accounts, 10%
Debtor, 8%
Computer System, 8%

Common data collector skills

Audit Type, 31%
Grocery Store, 17%
Retail Store, 16%
UPC, 10%
PET, 8%
Inter-Rater Reliability, 2%