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Telesales specialist vs inbound telemarketer

The differences between telesales specialists and inbound telemarketers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a telesales specialist has an average salary of $36,414, which is higher than the $33,401 average annual salary of an inbound telemarketer.

The top three skills for a telesales specialist include outbound calls, customer service and inbound calls. The most important skills for an inbound telemarketer are inbound calls, customer service, and telephone calls.

Telesales specialist vs inbound telemarketer overview

Telesales SpecialistInbound Telemarketer
Yearly salary$36,414$33,401
Hourly rate$17.51$16.06
Growth rate6%6%
Number of jobs28,4111,774
Job satisfaction--
Most common degreeBachelor's Degree, 51%High School Diploma, 35%
Average age3737
Years of experience--

Telesales specialist vs inbound telemarketer salary

Telesales specialists and inbound telemarketers have different pay scales, as shown below.

Telesales SpecialistInbound Telemarketer
Average salary$36,414$33,401
Salary rangeBetween $26,000 And $50,000Between $23,000 And $47,000
Highest paying City--
Highest paying state--
Best paying company--
Best paying industry--

Differences between telesales specialist and inbound telemarketer education

There are a few differences between a telesales specialist and an inbound telemarketer in terms of educational background:

Telesales SpecialistInbound Telemarketer
Most common degreeBachelor's Degree, 51%High School Diploma, 35%
Most common majorBusinessBusiness
Most common college--

Telesales specialist vs inbound telemarketer demographics

Here are the differences between telesales specialists' and inbound telemarketers' demographics:

Telesales SpecialistInbound Telemarketer
Average age3737
Gender ratioMale, 43.5% Female, 56.5%Male, 39.4% Female, 60.6%
Race ratioBlack or African American, 17.8% Unknown, 3.5% Hispanic or Latino, 17.8% Asian, 3.9% White, 56.1% American Indian and Alaska Native, 0.9%Black or African American, 17.8% Unknown, 3.5% Hispanic or Latino, 17.8% Asian, 3.9% White, 56.1% American Indian and Alaska Native, 0.9%
LGBT Percentage11%11%

Differences between telesales specialist and inbound telemarketer duties and responsibilities

Telesales specialist example responsibilities.

  • Administer and maintain leads within SalesForce.com.
  • Generate and close sales lead via outbound telesales campaigns.
  • Prospect for new accounts through telesales and networking with approval from manager.
  • Assist members with a solution-orientate style communication to build rapport and to promote a positive view on Humana.
  • Provide general information about Humana's products to customers and brokers.
  • Identify customer issues and provide appropriate solutions via upselling additional products and services while obtaining customer commitment by developing plans.
  • Show more

Inbound telemarketer example responsibilities.

  • Contact alumni to request donations and pledges focuse on achieving university goals and objectives.
  • Compose summary statements and/or email communication conveying the specifics around sales opportunities and prospect conversations.
  • Assist customers with billing inquiry, sell high speed internet, as well as DirecTV, fulfill requests to change telephone packages

Telesales specialist vs inbound telemarketer skills

Common telesales specialist skills
  • Outbound Calls, 26%
  • Customer Service, 24%
  • Inbound Calls, 8%
  • Health Insurance, 7%
  • Outbound Sales, 7%
  • Insurance Products, 3%
Common inbound telemarketer skills
  • Inbound Calls, 44%
  • Customer Service, 29%
  • Telephone Calls, 16%
  • Payment Method, 3%
  • Market Surveys, 3%
  • Data Entry, 2%