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The differences between telesales specialists and retention specialists can be seen in a few details. Each job has different responsibilities and duties. Additionally, a retention specialist has an average salary of $37,175, which is higher than the $36,414 average annual salary of a telesales specialist.
The top three skills for a telesales specialist include outbound calls, customer service and inbound calls. The most important skills for a retention specialist are customer service, outbound calls, and powerpoint.
| Telesales Specialist | Retention Specialist | |
| Yearly salary | $36,414 | $37,175 |
| Hourly rate | $17.51 | $17.87 |
| Growth rate | 6% | -4% |
| Number of jobs | 28,411 | 199,631 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 51% | Bachelor's Degree, 40% |
| Average age | 37 | 40 |
| Years of experience | - | 12 |
Telesales specialists and retention specialists have different pay scales, as shown below.
| Telesales Specialist | Retention Specialist | |
| Average salary | $36,414 | $37,175 |
| Salary range | Between $26,000 And $50,000 | Between $28,000 And $48,000 |
| Highest paying City | - | Los Angeles, CA |
| Highest paying state | - | California |
| Best paying company | - | Adobe |
| Best paying industry | - | Finance |
There are a few differences between a telesales specialist and a retention specialist in terms of educational background:
| Telesales Specialist | Retention Specialist | |
| Most common degree | Bachelor's Degree, 51% | Bachelor's Degree, 40% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between telesales specialists' and retention specialists' demographics:
| Telesales Specialist | Retention Specialist | |
| Average age | 37 | 40 |
| Gender ratio | Male, 43.5% Female, 56.5% | Male, 37.0% Female, 63.0% |
| Race ratio | Black or African American, 17.8% Unknown, 3.5% Hispanic or Latino, 17.8% Asian, 3.9% White, 56.1% American Indian and Alaska Native, 0.9% | Black or African American, 11.4% Unknown, 5.3% Hispanic or Latino, 20.6% Asian, 6.0% White, 55.9% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 11% | 7% |