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Telesales specialist vs sales specialist

The differences between telesales specialists and sales specialists can be seen in a few details. Each job has different responsibilities and duties. Additionally, a sales specialist has an average salary of $53,004, which is higher than the $36,414 average annual salary of a telesales specialist.

The top three skills for a telesales specialist include outbound calls, customer service and inbound calls. The most important skills for a sales specialist are building relationships, customer complaints, and customer orders.

Telesales specialist vs sales specialist overview

Telesales SpecialistSales Specialist
Yearly salary$36,414$53,004
Hourly rate$17.51$25.48
Growth rate6%4%
Number of jobs28,411324,069
Job satisfaction--
Most common degreeBachelor's Degree, 51%Bachelor's Degree, 62%
Average age3747
Years of experience-4

Telesales specialist vs sales specialist salary

Telesales specialists and sales specialists have different pay scales, as shown below.

Telesales SpecialistSales Specialist
Average salary$36,414$53,004
Salary rangeBetween $26,000 And $50,000Between $30,000 And $91,000
Highest paying City-Boston, MA
Highest paying state-Massachusetts
Best paying company-VMware
Best paying industry--

Differences between telesales specialist and sales specialist education

There are a few differences between a telesales specialist and a sales specialist in terms of educational background:

Telesales SpecialistSales Specialist
Most common degreeBachelor's Degree, 51%Bachelor's Degree, 62%
Most common majorBusinessBusiness
Most common college-SUNY College of Technology at Alfred

Telesales specialist vs sales specialist demographics

Here are the differences between telesales specialists' and sales specialists' demographics:

Telesales SpecialistSales Specialist
Average age3747
Gender ratioMale, 43.5% Female, 56.5%Male, 55.1% Female, 44.9%
Race ratioBlack or African American, 17.8% Unknown, 3.5% Hispanic or Latino, 17.8% Asian, 3.9% White, 56.1% American Indian and Alaska Native, 0.9%Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.2% Asian, 5.1% White, 72.9% American Indian and Alaska Native, 0.2%
LGBT Percentage11%6%

Differences between telesales specialist and sales specialist duties and responsibilities

Telesales specialist example responsibilities.

  • Administer and maintain leads within SalesForce.com.
  • Generate and close sales lead via outbound telesales campaigns.
  • Prospect for new accounts through telesales and networking with approval from manager.
  • Assist members with a solution-orientate style communication to build rapport and to promote a positive view on Humana.
  • Provide general information about Humana's products to customers and brokers.
  • Identify customer issues and provide appropriate solutions via upselling additional products and services while obtaining customer commitment by developing plans.
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Sales specialist example responsibilities.

  • Manage a Salesforce database comprise of customer information, leads and potential sales opportunities.
  • Manage Pardot (marketing database), and Zuora (online billing and payment gateway).
  • Manage territory retail accounts, category management, install POS, sell of manufacturer programs and implementation of sales programs.
  • Manage planning parameters in ERP via the item master (lead times, min/max, safety stock, pay terms).
  • Master delivering technical product information to doctors on training and teaching proper injection technique to achieve optimal results for patients.
  • Lead on sales order reporting for Americas.
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Telesales specialist vs sales specialist skills

Common telesales specialist skills
  • Outbound Calls, 26%
  • Customer Service, 24%
  • Inbound Calls, 8%
  • Health Insurance, 7%
  • Outbound Sales, 7%
  • Insurance Products, 3%
Common sales specialist skills
  • Building Relationships, 10%
  • Customer Complaints, 9%
  • Customer Orders, 9%
  • Product Knowledge, 6%
  • Patients, 6%
  • Sales Process, 5%