Telesales specialist vs specialist

Differences between telesales specialist and specialist duties and responsibilities

Telesales specialist example responsibilities.

• Administer and maintain leads within SalesForce.com.
• Generate and close sales lead via outbound telesales campaigns.
• Prospect for new accounts through telesales and networking with approval from manager.
• Assist members with a solution-orientate style communication to build rapport and to promote a positive view on Humana.
• Provide general information about Humana's products to customers and brokers.
• Identify customer issues and provide appropriate solutions via upselling additional products and services while obtaining customer commitment by developing plans.
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Specialist example responsibilities.

• Create, manage, and assist users with SharePoint sites.
• Manage an on-site IRB and company good clinical practice (GCP) inspection.
• Manage SharePoint sites by creating, editing, and customizing company sites, libraries and security.
• Manage the building of accounts, assigning of static IP's, and scheduling of business class installations.
• Convert servers from UNIX to Linux, all hardware diagnostics and repair including printers/plotters/desktops etc.
• Follow safety procedures such as maintenance of all equipment (Telxon scanners, terminals and ladders).
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