Telesales specialist vs telephone sales representative

The differences between telesales specialists and telephone sales representatives can be seen in a few details. Each job has different responsibilities and duties. Additionally, a telesales specialist has an average salary of $36,414, which is higher than the $28,512 average annual salary of a telephone sales representative.

The top three skills for a telesales specialist include outbound calls, customer service and inbound calls. The most important skills for a telephone sales representative are outbound calls, telephone sales, and life insurance.

Telesales specialist vs telephone sales representative overview

	Telesales Specialist	Telephone Sales Representative
Yearly salary	$36,414	$28,512
Hourly rate	$17.51	$13.71
Growth rate	6%	-4%
Number of jobs	28,411	214,765
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 51%	Bachelor's Degree, 32%
Average age	37	37
Years of experience	-	-

Telesales specialist vs telephone sales representative salary

Telesales specialists and telephone sales representatives have different pay scales, as shown below.

	Telesales Specialist	Telephone Sales Representative
Average salary	$36,414	$28,512
Salary range	Between $26,000 And $50,000	Between $17,000 And $47,000
Highest paying City	-	Beverly, MA
Highest paying state	-	Connecticut
Best paying company	-	UnitedHealth Group
Best paying industry	-	Media

Differences between telesales specialist and telephone sales representative education

There are a few differences between a telesales specialist and a telephone sales representative in terms of educational background:

	Telesales Specialist	Telephone Sales Representative
Most common degree	Bachelor's Degree, 51%	Bachelor's Degree, 32%
Most common major	Business	Business
Most common college	-	-

Telesales specialist vs telephone sales representative demographics

Here are the differences between telesales specialists' and telephone sales representatives' demographics:

	Telesales Specialist	Telephone Sales Representative
Average age	37	37
Gender ratio	Male, 43.5% Female, 56.5%	Male, 41.5% Female, 58.5%
Race ratio	Black or African American, 17.8% Unknown, 3.5% Hispanic or Latino, 17.8% Asian, 3.9% White, 56.1% American Indian and Alaska Native, 0.9%	Black or African American, 17.8% Unknown, 3.5% Hispanic or Latino, 17.8% Asian, 3.9% White, 56.1% American Indian and Alaska Native, 0.9%
LGBT Percentage	11%	11%

Differences between telesales specialist and telephone sales representative duties and responsibilities

Telesales specialist example responsibilities.

Administer and maintain leads within SalesForce.com.
Generate and close sales lead via outbound telesales campaigns.
Prospect for new accounts through telesales and networking with approval from manager.
Assist members with a solution-orientate style communication to build rapport and to promote a positive view on Humana.
Provide general information about Humana's products to customers and brokers.
Identify customer issues and provide appropriate solutions via upselling additional products and services while obtaining customer commitment by developing plans.

Telephone sales representative example responsibilities.

Conduct telephone sales and interviews, compile and enter information into database, manage documents and insure customer satisfaction.
Maintain HIPAA regulations and standards.
Build, setup, troubleshoot and maintain computer hardware and software needs as necessary.
Place out bound sales calls to current DIRECTV customers and try to get them to upgrade their current channel package.
Follow governmental regulations and HIPAA guidelines.
Locate and troubleshoot items that customers have purchased

Telesales specialist vs telephone sales representative skills

Common telesales specialist skills

Outbound Calls, 26%
Customer Service, 24%
Inbound Calls, 8%
Health Insurance, 7%
Outbound Sales, 7%
Insurance Products, 3%

Common telephone sales representative skills

Outbound Calls, 18%
Telephone Sales, 11%
Life Insurance, 11%
Product Knowledge, 7%
Customer Service, 7%
Inbound Calls, 6%

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Telesales Specialist
Telesales Specialist vs Telephone Sales Representative

Updated January 8, 2025

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