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The differences between tellers and bank representatives can be seen in a few details. Each job has different responsibilities and duties. Additionally, a bank representative has an average salary of $34,417, which is higher than the $32,171 average annual salary of a teller.
The top three skills for a teller include cash handling, customer service and financial transactions. The most important skills for a bank representative are bank products, customer service, and bank policies.
| Teller | Bank Representative | |
| Yearly salary | $32,171 | $34,417 |
| Hourly rate | $15.47 | $16.55 |
| Growth rate | -12% | -12% |
| Number of jobs | 16,298 | 105,192 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 41% | Bachelor's Degree, 53% |
| Average age | 39 | 39 |
| Years of experience | - | - |
Tellers are bank employees who handle face-to-face or in-person transactions of clients. They are the bank's front liners, and they interact with clients on a daily basis. They process requests related to the clients' bank accounts, including, but not limited to, opening and closing accounts, withdrawing and depositing cash and checks, processing loan requests, accepting payments, validating transactions, and answering any other questions that a client may have. They should also be familiar with the bank's products and services. Tellers should have good customer service skills, attention to detail, and basic accounting skills.
A bank representative works to assist clients, aiming to provide optimal banking services and build positive client relationships. Their duties include greeting and identifying the clients' needs, answering inquiries, giving clear instructions, and discussing banking terms. They also process client requests such as withdrawals, deposits, payments, and even handling applications. Moreover, a bank representative may also conduct market research and analyses, generate leads, and reach out to potential clients through calls and correspondence to offer products and services.
Tellers and bank representatives have different pay scales, as shown below.
| Teller | Bank Representative | |
| Average salary | $32,171 | $34,417 |
| Salary range | Between $26,000 And $39,000 | Between $28,000 And $41,000 |
| Highest paying City | Manchester, NJ | Albany, NY |
| Highest paying state | New Jersey | New York |
| Best paying company | Security Service Federal Credit Union | Advancial Federal Credit Union |
| Best paying industry | Finance | Finance |
There are a few differences between a teller and a bank representative in terms of educational background:
| Teller | Bank Representative | |
| Most common degree | Bachelor's Degree, 41% | Bachelor's Degree, 53% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between tellers' and bank representatives' demographics:
| Teller | Bank Representative | |
| Average age | 39 | 39 |
| Gender ratio | Male, 23.0% Female, 77.0% | Male, 34.1% Female, 65.9% |
| Race ratio | Black or African American, 9.5% Unknown, 3.4% Hispanic or Latino, 21.2% Asian, 7.2% White, 58.1% American Indian and Alaska Native, 0.6% | Black or African American, 9.2% Unknown, 3.4% Hispanic or Latino, 22.4% Asian, 7.3% White, 57.1% American Indian and Alaska Native, 0.6% |
| LGBT Percentage | 7% | 7% |