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The differences between tellers and head tellers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a head teller has an average salary of $46,820, which is higher than the $32,171 average annual salary of a teller.
The top three skills for a teller include cash handling, customer service and financial transactions. The most important skills for a head teller are customer service, HR, and process improvement.
| Teller | Head Teller | |
| Yearly salary | $32,171 | $46,820 |
| Hourly rate | $15.47 | $22.51 |
| Growth rate | -12% | -12% |
| Number of jobs | 16,298 | 17,164 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 41% | Bachelor's Degree, 38% |
| Average age | 39 | 39 |
| Years of experience | - | - |
Tellers are bank employees who handle face-to-face or in-person transactions of clients. They are the bank's front liners, and they interact with clients on a daily basis. They process requests related to the clients' bank accounts, including, but not limited to, opening and closing accounts, withdrawing and depositing cash and checks, processing loan requests, accepting payments, validating transactions, and answering any other questions that a client may have. They should also be familiar with the bank's products and services. Tellers should have good customer service skills, attention to detail, and basic accounting skills.
A head teller is an individual who supervises a team of bank tellers that process a variety of financial transactions, such as check cashing and loan payments. Head tellers manage bank tellers so that enough cash is available in their cash drawers. They provide access to the bank's vault and audit it regularly with a second employee's help. They also train new tellers in bank practice and procedure so that these tellers can handle customers' queries and concerns professionally.
Tellers and head tellers have different pay scales, as shown below.
| Teller | Head Teller | |
| Average salary | $32,171 | $46,820 |
| Salary range | Between $26,000 And $39,000 | Between $23,000 And $93,000 |
| Highest paying City | Manchester, NJ | - |
| Highest paying state | New Jersey | - |
| Best paying company | Security Service Federal Credit Union | - |
| Best paying industry | Finance | - |
There are a few differences between a teller and a head teller in terms of educational background:
| Teller | Head Teller | |
| Most common degree | Bachelor's Degree, 41% | Bachelor's Degree, 38% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between tellers' and head tellers' demographics:
| Teller | Head Teller | |
| Average age | 39 | 39 |
| Gender ratio | Male, 23.0% Female, 77.0% | Male, 16.9% Female, 83.1% |
| Race ratio | Black or African American, 9.5% Unknown, 3.4% Hispanic or Latino, 21.2% Asian, 7.2% White, 58.1% American Indian and Alaska Native, 0.6% | Black or African American, 10.6% Unknown, 3.5% Hispanic or Latino, 18.0% Asian, 7.6% White, 59.7% American Indian and Alaska Native, 0.6% |
| LGBT Percentage | 7% | 7% |