Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The differences between tellers and personal banking representatives can be seen in a few details. Each job has different responsibilities and duties. Additionally, a personal banking representative has an average salary of $33,833, which is higher than the $32,171 average annual salary of a teller.
The top three skills for a teller include cash handling, customer service and financial transactions. The most important skills for a personal banking representative are bank products, profiling, and customer inquiries.
| Teller | Personal Banking Representative | |
| Yearly salary | $32,171 | $33,833 |
| Hourly rate | $15.47 | $16.27 |
| Growth rate | -12% | -3% |
| Number of jobs | 16,298 | 41,795 |
| Job satisfaction | - | 5 |
| Most common degree | Bachelor's Degree, 41% | Bachelor's Degree, 62% |
| Average age | 39 | 41 |
| Years of experience | - | 12 |
Tellers are bank employees who handle face-to-face or in-person transactions of clients. They are the bank's front liners, and they interact with clients on a daily basis. They process requests related to the clients' bank accounts, including, but not limited to, opening and closing accounts, withdrawing and depositing cash and checks, processing loan requests, accepting payments, validating transactions, and answering any other questions that a client may have. They should also be familiar with the bank's products and services. Tellers should have good customer service skills, attention to detail, and basic accounting skills.
Personal banking representatives typically earn $39K per year. This position requires a high school diploma or GED at a minimum, but employers prefer a bachelor's degree in finance, business, or a related field. They may also ask for experience in customer service, cash-handling, or banking. Personal banking representatives are required to provide bank client support, assist with account management, process checks, and find products and services that will be the best fit for their clients.
Tellers and personal banking representatives have different pay scales, as shown below.
| Teller | Personal Banking Representative | |
| Average salary | $32,171 | $33,833 |
| Salary range | Between $26,000 And $39,000 | Between $26,000 And $42,000 |
| Highest paying City | Manchester, NJ | - |
| Highest paying state | New Jersey | - |
| Best paying company | Security Service Federal Credit Union | - |
| Best paying industry | Finance | - |
There are a few differences between a teller and a personal banking representative in terms of educational background:
| Teller | Personal Banking Representative | |
| Most common degree | Bachelor's Degree, 41% | Bachelor's Degree, 62% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between tellers' and personal banking representatives' demographics:
| Teller | Personal Banking Representative | |
| Average age | 39 | 41 |
| Gender ratio | Male, 23.0% Female, 77.0% | Male, 33.4% Female, 66.6% |
| Race ratio | Black or African American, 9.5% Unknown, 3.4% Hispanic or Latino, 21.2% Asian, 7.2% White, 58.1% American Indian and Alaska Native, 0.6% | Black or African American, 9.7% Unknown, 2.9% Hispanic or Latino, 22.5% Asian, 9.2% White, 54.9% American Indian and Alaska Native, 0.8% |
| LGBT Percentage | 7% | 11% |