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Ticket seller vs shift leader/cashier

The differences between ticket sellers and shift leader/cashiers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a shift leader/cashier has an average salary of $29,409, which is higher than the $28,974 average annual salary of a ticket seller.

The top three skills for a ticket seller include cash handling, ticket sales and customer service. The most important skills for a shift leader/cashier are food safety, customer complaints, and POS.

Ticket seller vs shift leader/cashier overview

Ticket SellerShift Leader/Cashier
Yearly salary$28,974$29,409
Hourly rate$13.93$14.14
Growth rate-10%-10%
Number of jobs1,060151,454
Job satisfaction--
Most common degreeBachelor's Degree, 50%High School Diploma, 49%
Average age3434
Years of experience--

What does a ticket seller do?

A ticket seller is primarily in charge of selling tickets for transportation or event and venue admissions. They are responsible for answering customer inquiries, processing payments, resolving issues and concerns, giving information regarding the events or trips, keeping balance sheets, and monitoring and maintaining records. There are also instances when a ticket seller must adjust ticket pricing according to company policies and directives, handle calls and correspondence, fill reservations, and oversee ticket-dispensing machines to ensure everything runs smoothly and efficiently.

What does a shift leader/cashier do?

A shift leader/cashier is responsible for managing team members working within the same shift, distributing tasks, and ensuring that they perform with maximum productivity. Shift leader/cashiers support other cashier lines on collecting cash and reconciliation during the end of shift. They also handle customers' inquiries, resolve concerns, and escalate high-level complaints to the management as needed. A shift leader/cashier must have excellent analytical and communication skills, assisting the store manager in the recruitment processes and training new staff.

Ticket seller vs shift leader/cashier salary

Ticket sellers and shift leader/cashiers have different pay scales, as shown below.

Ticket SellerShift Leader/Cashier
Average salary$28,974$29,409
Salary rangeBetween $23,000 And $35,000Between $22,000 And $37,000
Highest paying City--
Highest paying state--
Best paying company--
Best paying industry--

Differences between ticket seller and shift leader/cashier education

There are a few differences between a ticket seller and a shift leader/cashier in terms of educational background:

Ticket SellerShift Leader/Cashier
Most common degreeBachelor's Degree, 50%High School Diploma, 49%
Most common majorBusinessBusiness
Most common college--

Ticket seller vs shift leader/cashier demographics

Here are the differences between ticket sellers' and shift leader/cashiers' demographics:

Ticket SellerShift Leader/Cashier
Average age3434
Gender ratioMale, 31.6% Female, 68.4%Male, 26.2% Female, 73.8%
Race ratioBlack or African American, 8.8% Unknown, 5.3% Hispanic or Latino, 20.7% Asian, 7.6% White, 56.7% American Indian and Alaska Native, 1.0%Black or African American, 10.5% Unknown, 5.1% Hispanic or Latino, 21.1% Asian, 7.3% White, 55.1% American Indian and Alaska Native, 0.9%
LGBT Percentage5%5%

Differences between ticket seller and shift leader/cashier duties and responsibilities

Ticket seller example responsibilities.

  • Manage ticket sales on game day, throughout the season, and during the off-season for all NCAA events.
  • Use Paciolan POS ticketing system to run audits and balance cash drawer.
  • Box boy duties include bagging groceries and helping customers, stocking shelves, helping customers with can returns and general cleaning.
  • Issue tickets, addressed guest concerns, and promoted/sold AMC reward program memberships.

Shift leader/cashier example responsibilities.

  • Manage employees by making schedules, doing payroll, and maintain an all around comfortable working environment.
  • Assist customers, maintain friendly work environment, delegate and oversee tasks during shifts, operate POS system, drive sales
  • Utilize basic computation and mathematics, and maintain electronic registers for all payment transactions including cash and credit cards.
  • Strengthen the Walmart brand by interacting positively and professionally with a highly diverse customer base.

Ticket seller vs shift leader/cashier skills

Common ticket seller skills
  • Cash Handling, 31%
  • Ticket Sales, 25%
  • Customer Service, 13%
  • Reservations, 7%
  • Sell Tickets, 5%
  • Cash Drawers, 2%
Common shift leader/cashier skills
  • Food Safety, 12%
  • Customer Complaints, 10%
  • POS, 9%
  • Customer Service, 9%
  • Customer Orders, 6%
  • Cash Drawers, 6%