Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together.
Description
At United, we offer internships, co-ops, and full-time opportunities for early career professionals. In any role, you're a key member of our team, contributing to real projects that help move the business forward while gaining hands-on experience, growing your professional skill set, and connecting with industry leaders. You'll also have the chance to build community through our employee-run Business Resource Groups, participate in industry conferences, and enjoy unlimited standby travel anywhere we fly.
We fly into airports around the entire world. And we need a whole team of people to keep things running in tip-top shape. From the check-in counter to the departure gate, and even behind the scenes, our Airport Operations team keeps operations at our airports running smoothly every single day.
Key Responsibilities:
* Serve as an internal consultant, providing business analyses to management of various operating divisions on challenges and opportunities facing the airline
* This may include one or more of the following: strategy, innovation and process improvement initiatives, performance analysis and data visualization, baggage performance, change management, safety and regulatory compliance, and station operations planning
* Potential assignments include analyzing operational performance, developing strategic plans, establishing performance metrics, and working with company organizations to analyze growth opportunities
* Interns are also responsible for studying organizational changes, communications, information flow, integrated production methods, and gathering and organizing information regarding problems and procedures
* They analyze information gathered, interpret data from various sources, and consider available solutions or alternative methods of proceeding, as may be required
* Job duties may vary based on location & team assigned. Teams in which you may be assigned could include:
* Projects & Executions
* Ramp
* Business
* Customer Service
* Station Operations Center
United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the "desired" qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table.
Qualifications
What's needed to succeed (Minimum Qualifications):
* Must be an undergraduate or graduate student at the time of start pursuing a degree in Aviation Management, Business, Industrial Engineering, Business Management, Data Analytics, or a related quantitative field of study
* Proven proficiency in Microsoft Office (Excel, Word, PowerPoint)
* Strong quantitative and problem-solving skills
* Applicant must be legally authorized to work in the United States for any employer without sponsorship or future sponsorship
What will help you propel from the pack (Preferred Qualifications):
* Interest in the operational environment
* Interest in the airline industry
* Previous airline, operations, or project management experience
Salary and benefits information is being included in this job posting in accordance with California state law. The Compensation and benefits information is outlined below. Please note, intern pay rate may differ based on class standing.
The hourly rate for this position is $21 to $24, dependent on job-related, non-discriminatory factors such as experience, education and skills. This range is based on a full-time schedule.
Bonus eligible: No
Benefits: Yes
The starting rate for this role is $20.00.
The base salary range/hourly rate listed is dependent on job-related, non-discriminatory factors such as experience, education and skills. This position may also be eligible for bonus and/or long-term incentive compensation awards.
You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
$21-24 hourly 15d ago
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Supervisor - Cargo Operations
United Airlines 4.6
United Airlines job in Los Angeles, CA
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together.
Description
Find your future at United! We're reinventing what our industry looks like, and what an airline can be - from the planes we fly to the people who fly them. When you join us, you're joining a global team of 100,000+ connected by a shared passion with a wide spectrum of experience and skills to lead the way forward.
Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world's biggest route network. Connect outside your team through employee-led Business Resource Groups.
Create what's next with us. Let's define tomorrow together.
We're not just in the business of transporting people. We're also in the business of moving cargo. As a major provider of air freight services, our Cargo team transports everyday electronics and automotive parts, to perishable goods, life-saving organs, vaccines and even baby formula. And in turn, we help keep businesses, communities, and global economies running. With so many career options - from Marketing to Finance, Logistics to Data Analytics, and more - you can build a career within a career and gain exposure to so many areas of our airline's important role in the global supply chain. Join our team and watch your uniquely United career journey unfold.
Key Responsibilities:
The Supervisor - Cargo Operations will manage all aspects of Cargo operations including freight and mail handling, data entry, scanning and running.
* Focus on leading and developing the skills of front-line coworkers and business partners with the goal of delivering consistent and excellent customer service and delivering a quality product in accordance with Company guidelines.
* Ensure consistency on operational, service, and product delivery.
* Lead performance dialogues with front-line coworkers and business partners to review metrics, performance boards, and issues boards.
* Develop and support standard work and continuous improvement processes.
* Oversee and support the performance of business partners and ramp teams.
* Focus on performance issues with the goal of changing coworker and business partner behavior.
* Set expectations with front-line coworkers and business partners and gain their commitment to act in accordance with Company guidelines and union agreements.
* Serve as subject matter expert on safety, performance objectives and procedures.
Team Leadership Activities
* Training and development including initial training, UC360, Unimatic, AOG, Shares, Bart, AMS, CDAP, Nomad, Wing Tips, IATA, DGR and TACT Manuals, ETA System and IATA DG Auto-check tool.
* Engage front-line coworkers and business partners to deliver excellent customer service and an on-time quality product. For example, participate in briefings and develop team communications.
* Engage and recognize internal and external customers.
* Monitor front-line coworker and business partners' behavior with customers (both internal and external) to ensure consistency and compliance with company guidelines, procedures, and standards.
* Monitor the performance of the business partners, ramp team and cargo help desk agents, taking actions as necessary, to ensure daily goals are met.
* Assess and delegate the appropriate work tasks to business partners, management, and United Lead Ramp Service Employees.
* Identify issues and engage in structured problem solving to assist front-line coworkers and business partners in accomplishing work.
* Conduct trend analyses, review key metrics and take actions to address items not on track. Lead performance dialogues with front-line coworkers and business partners to review metrics, performance boards and issues boards.
* Develop and implement standard work and continuous improvement processes.
* Set expectations with coworkers and business partners regarding performance standards including consistent and outstanding delivery of service and product.
* Provide front-line coworkers and business partners with regular coaching, feedback, and recognition, as appropriate.
* Develop skills of front-line coworkers and business partners by coaching on performance, as it relates to customer service and products.
* Communicate effectively to ensure priorities are understood and acted upon, with clear turnover for continuity across shifts.
* Serve as a subject matter expert on service and procedures.
* Maintain daily oversight to ensure staffing is at optimal levels.
* Collaborate with the local team to ensure resources meet the demand of the business.
* Manage coworkers in accordance with company guidelines and union contracts.
* Deliver expectations to the cargo lead as well as define roles and responsibilities in support of the various cargo functions.
* Engage and educate front line coworkers to deliver excellent customer service and on-time quality product through ramp, cargo and station briefings, one-on-one conversations and developing team communication.
* Including but not limited to preplan operation, urgent shipment, quick connects and irregular operations planning.
* Proficient in the use of the EPS tool and a working knowledge of the various employee accountability letters, according to the collective bargaining agreement.
Performance Management Activities
* Communicate and resolve issues with other departments (CLP, Sales, Ops, AOA, CS, CSC, hubs/line stations, DG Safety, business partners).
* Provide weekly reports to the station leadership.
* Develop actions plans to affect behavior change (e.g. dependability, overall job performance).
* Provide technical guidance and interpret company guidelines and procedures and/or union agreements to assist employees in performing functional tasks and to ensure that safety, security, and service are delivered consistently.
* Identify, address and issue appropriate and timely corrective action in accordance with guidelines.
* Conduct routine investigations into performance, safety (damages and injuries), complaints and other work issues.
* Recognize and document excellent performance.
* Partner with business partners' supervisor staff to define and address performance impacting shared goals and service delivery to United's customers.
* Participate in peer, safety, and accident review boards.
* Confront and address inappropriate behavior and performance issues with specific feedback.
Administrative Activities
* Meet Cargo budget targets
* Manage Cargo Supply inventory and ordering
* Manage ULD inventory and supplies
* Manage RFS
* Subrogation Cargo Claims and Fines to the accountable party
* Mitigate Cargo fines
* Maintain the station DRS Page to ensure it is up to date Partner with Corporate Real Estate, local airport authorities and building maintenance to manage the Cargo facilities
* Partner with Ground Equipment Maintenance to manage Cargo ground equipment
* Represent station as advocate / champion for areas such as Claims & Loss prevention and Temperate Control products
* Engage and recognize external customers
Audit business partners' compliance of regulatory policies such as:
* Training
* Safety (OSHA)
* Security (TSA)
* Customs (CBP)
* Government Affairs
* Dangerous Goods (FAA)
* Accounting and Financial Controls (SEC)
* UA defined policy and procedure (FAA)
* Audit business partners contract compliance to ensure the vendor is meeting the work scope of the contract
* Audit business performance to ensure defined SLA are being met
* Audit business partners' invoices
Note: This position will work 100% of the time at the United Cargo facility at the Los Angeles International Airport 4 days per week with varying hours (10-hour shifts). This role will be required to travel up to 10% of the time.
Qualifications
What's needed to succeed (Minimum Qualifications):
* High school diploma or equivalent
* 4+ years' experience in operations and/or organizational leadership
* Strong written and oral communication skills
* Conflict resolution and decision making, with the ability to lead
* Proficient in IT systems and common software appropriate to work group
* Operations and Vendor Management
* Knowledge of MS Office applications
* Business analytics skills and ability to build strategic relationships
* Business Acumen/Continuous Improvement
* Customer Focus
* Conflict Resolution
* Accountability
* Teamwork
* Engagement/Motivation
* Safety orientation
* Planning/multi-tasking
* Regular attendance and punctuality in accordance with United's policies is required
* May require working weekends, holidays, and/or shift work
* Travel requirement of 10%
* Must be legally authorized to work in the United States for any employer without sponsorship
* Successful completion of interview required to meet job qualification
* Reliable, punctual attendance is an essential function of the position
What will help you propel from the pack (Preferred Qualifications):
* Bachelor's degree or 4 years of equivalent work experience
* Influencing, Relationship, Connectivity Skills, Field Operational Leadership
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
The base pay range for this role is $80,235.90 to $98,066.10.
The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.
You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
$80.2k-98.1k yearly 6d ago
Customer Service Manager, Airport Workforce Management
American Airlines 4.5
Los Angeles, CA job
**Intro** Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
**Why you'll love this job**
+ American is looking for a goal-oriented Customer Service Manager (CSM) who wants to elevate their experience, knowledge, and network within the company. With our leadership program, you will be able to develop yourself to be the best leader you want to be in the American organization.
+ CSMs must ensure a safe, high performing operation by leading, engaging, coaching and developing the front-line team members. You will be supporting your teams' effort by creating a safe, reliable operation while delivering an exceptional customer experience.
+ Also, being energized by a fast-paced dynamic environment and passionate about safety, teamwork, leadership, and delivering a quality product to our customers, front-line, and vendors.
+ CSMs must enable an environment that develops our front-line team members and fosters mutual respect, trust, responsibility, and core values while connecting people and improving lives during our day-to-day operation.
+ This job is a member of the Domestic Airports Team within the Customer Experience Division
+ The pay range for this position is $50,000 to $84,000, taking into account the qualifications and experience of the selected candidate.
**What you'll do**
_As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations._
+ Drives operational excellence while keeping a safety-conscious environment that promotes end-to-end exceptional customer service, resulting in employee and customer safety and well-being
+ Be a safety advocate: Look for safety concerns and address them as needed
+ Establish team and individual goals in support of departmental and company objectives; Coaches and mentors frontline team members in skill development, customer service elevation and company culture behaviors
+ Establishes and promotes effective relationships with team members that fosters compassion, authenticity, integrity, respect and dignity
+ Effectively allocates resources and provides appropriate support to enable teams to deliver on operational goals in a safe manner
+ Ensure the ongoing safety and reliability of our operation by conducting self-audits, observations, root cause investigations and other related safety engagements
+ Promote effective communication among departments to engage our team to work together to achieve common goals.
+ Familiarity with Joint Collective Bargaining Agreement (JCBA) and ensure team members adhere to corporate policy/procedure
+ Embrace the core values: (Passion, commitment, efficiency, reliability, dependability, optimism, honesty, positivity, and loyalty)
+ Ability to solve complex staffing issues with minimal oversight
+ Strong communicator with all levels of the operation
+ Can manage multiple software programs at the same time to quickly analyze the operation and determine best course of action throughout the day
+ Coordinate assignments for frontline team members to dynamically work flights at gates
+ Utilizes GS Realtime and other programs (i.e. Prime, GETNG, SABRE) to identify and grant day of overtime, provide staffing inputs and tour reports
+ Being proactive and efficient with time management
+ Ability to work extra hours when there are operational needs
+ Ability to work rotating shifts including weekends, holidays and days-off
**All you'll need for success**
**Minimum Qualifications- Education & Prior Job Experience**
+ High School diploma or GED Equivalency
**Preferred Qualifications- Education & Prior Job Experience**
+ Previous airport customer service experience
+ 2 years experience leading others
+ Knowledge of company policies and procedures and functional automation applications
**Skills, Licenses & Certifications**
+ Ability to bring out the best performance in the workforce through proactive employee engagement and support for an inclusive working environment
+ Ability to actively listen - giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate
+ Critical thinking ability - using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
+ Ability to monitor and assess performance of self, team members and the operation to make improvements or take corrective action.
+ Strong decision making skills
+ Ability to work independently as well as collaboratively
+ Ability to work under demanding operational conditions
+ Ability to prioritize and execute with a sense of urgency and preciseness
+ Ability to use sound business judgment to resolve issues with internal and external customers
+ Ability to coordinate station activities and collaborate with multi-functional departments and agencies to ensure essential needs are met for a safe, efficient, on-time operation
+ Knowledge of Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc.
+ Has USPS clearance or the ability to obtain USPS clearance. USPS has a five-year United States residency requirement.
+ Ability to fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA)
+ Applicable valid driver's license as required by local authorities
**What you'll get**
Feel free to take advantage of all that American Airlines has to offer:
+ Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
+ Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
+ Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
+ 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
+ Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
**Feel free to be yourself at American**
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
EQUAL EMPLOYMENT OPPORTUNITY/ AFFIRMATIVE ACTION POLICY
American Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.
$50k-84k yearly 5d ago
Administrator, Administration Center
American Airlines 4.5
Los Angeles, CA job
**Intro** Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
**Why you'll love this job**
+ This job is a member of the Workforce Administration Team within the Technical Operations Division.
+ Responsible for providing administrative support for Tech Ops represented team members and its leadership group.
+ Collaborating with a cohesive group in a busy office setting, ensuring the success of the Workforce Administration team.
+ Pay range for this role is: $19.72 - $25.97/per hour.
**What you'll do**
+ Audit, analyze and prepare various department reports, including weekly headcount reports and monthly projection reports.
+ In depth understanding of all aspects of payroll, using Workbrain payroll system; including time coding and shift schedules
+ Proffer and process overtime, field trips, shift swaps and holiday equalization according to the rules and limitation of the collective bargaining agreement and the Workbrain system.
+ Process vacation changes according to leadership directions, the guidelines outlined in the contract agreements and the Workbrain system.
+ Providing excellent service to our internal customers; including phone, email, and walk-in inquiries.
+ Liaison between various airport personnel, local leadership and team members
+ Train and assist with onboarding new administrative center team members
+ Contribute and assist with project initiatives, to include implementation of new systems, tasks and methods to front line employees, leaders and administration center team members.
+ Submits transactions for computer and system accesses.
+ Sort, track and file data and correspondence
+ Process time-sensitive requests
+ Efficiently and effectively communicate to high levels leadership to address operational inquires
+ Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display area (SIDA), if applicable
+ Must be able to secure appropriate airport authority and/or US customs security badges, if applicable
+ May be required to work shifts, nights, weekends and holidays
+ Must be willing to travel as required for professional development
**All you'll need for success**
**Minimum Qualifications- Education & Prior Job Experience**
+ High School diploma or GED equivalent
+ At least 1 year of prior administrative experience
+ Intermediate experience with Microsoft Office software including Word, Excel, PowerPoint etc.
**Preferred Qualifications- Education & Prior Job Experience**
+ 3 years experience in an office setting
+ 1 year experience with unionized workforce
+ Associates degree or equivalent work experience
+ Previous experience with analyzing data to improve processes and facilitate operational excellence
**Skills, Licenses & Certifications**
+ Knowledge of the applicable workforce collective bargaining agreements (IAM/ TWU)
+ Broad understanding of Workbrain or other time and attendance applications
+ Ability to prepare correspondence and format reports
+ Ability to maintain confidentiality with team member files, payroll data and personal information
+ Ability to prioritize and organize work functions effectively
+ Ability to exercise good judgement and work under time constraints with professionalism, efficiency, patience and tact
+ Ability to work individually or with a team
**What you'll get**
Feel free to take advantage of all that American Airlines has to offer:
+ Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
+ Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
+ Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
+ 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
+ Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
**Feel free to be yourself at American**
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
EQUAL EMPLOYMENT OPPORTUNITY/ AFFIRMATIVE ACTION POLICY
American Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.
$19.7-26 hourly 6d ago
Customer Service Agent - BUR (Part-Time)
Southwest Airlines 4.5
Burbank, CA job
Department: Ground Operations Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
:
* For external applicants only:
(1.) Southwest Airlines will consider your interest for this position if you are currently a resident of the State of California.
(2.) Southwest Airlines will not consider your interest for this position if you have been interviewed by phone, virtually, and/or inperson
and not selected for the Customer Service Agent position at BUR within the last 12 months.*
Pay & Benefits:
Pay of $20.22 per hour*, with the opportunity for future increase per applicable collective bargaining agreement wage scale based on time in position. Opportunities for overtime and shift premiums.
Benefits you'll love:
* Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
* Southwest will help fund your Retirement Savings Plan, which includes a dollarfor-dollar 401(k) Company match contribution up to 10% of your eligible earnings
* Potential for annual profit-sharing contribution in the Southwest Retirement Savings Plan-when Southwest profits, you profit*
* Competitive health insurance for you and your eligible dependents
* Southwest offers health plan coverage options that start from the first day of employment. You'll have 30 days to select and enroll in your health plan, and coverage will be retroactively available to your first day of employment.
* Explore more benefits you'll love: *****************************************
Want to be the friendly face that welcomes Customers to Southwest? As a Customer Service Agent at Southwest, you'll work at the ticket counter, gate area, and baggage service office to help Customers check in, answer questions, and make sure their travel goes smoothly. You'll be one of the first Southwest Employees our Customers meet, and you'll help set the tone for a great trip. You'll also be there to support Customers when travel plans change, offering help and care during delays or disruptions. In this fast-moving role, your friendly attitude, teamwork, and patience make a big difference every day. See what a day as a Customer Service Agent looks like: swa.is/DayWithCSA
Additional details
* This is a part-time opportunity. At Southwest, Part-Time Employees generally work 32 hours over 5 days, but schedules are determined in accordance with a seniority-based bidding process.
* New Hires will complete 4-6 weeks of training. Training will consist of 8-hours of classroom or on-the-job training over 5 days each week.
* After completing training, Part-Time New Hire work weeks will consist of 6.5-hour shifts over 5 days, with the potential for mandatory overtime.
* This role is part of a Collective Bargaining Agreement (CBA), which means pay, schedules, and other job details are set through an agreement with the International Association of Machinists and Aerospace Workers (IAM) labor union.
* Work schedules are based on seniority and may include early mornings, late nights, weekends, and holidays. There may be times when mandatory overtime is required to support flight operations, but there are also opportunities to trade shifts and find a schedule that works for you.
* U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.
* Learn more about becoming a Customer Service Agent and the FAQs: careers.southwestair.com/customer-service-agents
We're committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.
Responsibilities
* Provides friendly service to and maintains positive relationships with all internal and external Customers
* Works in a cooperative spirit to ensure the success of our Company
* Responsible for providing legendary Customer service to people desiring to travel, use cargo or baggage service by attending to their needs
* Handles any aspect of ticketing and check-in by operating a computerized point-of-sale system, boarding, baggage service, reservations and resolving related complaints and problems
* Responsibilities include greeting and handling Customers in a polite and friendly manner. Handles cash, checks, credit cards, travel vouchers and coupons as forms of payment for tickets. Computes charges, makes change and balances daily transactions. Is responsible for overage or shortage
* Checks in baggage and Cargo. Answers telephone to provide information to callers, page customers, resolve problems or complaints and assist as needed. Handles transactions required to board the aircraft in a timely and efficient manner
* Deals with mishandled Customers as a result of oversells, delayed or cancelled flights, lost, delayed, or damaged luggage. Resolves such problems quickly and within guidelines established by the Company
* Provides current and accurate fare, schedule, reservations, flight arrival/departure information and answers all general inquiries from Customers and other visitors to the airport terminal
* Completes forms and reports as required by the Company
* Writes irregularity and complaint reports as required
* Duties may vary due to the size and organization of the station
* Must be able to meet any physical ability requirements listed on this description
* May perform other job duties as directed by Employee's Leaders
Knowledge, Skills and Abilities
* Ability to type and/or use a computer keyboard with sufficient speed to meet demands of the job
* Able to read documents, follow instructions, learn and understand ticketing procedures, rules and regulations
* Ability to work well with others as part of a team, meet the public, and work under stressful situations
* Must be able to satisfactorily complete Customer Service Agent training program with an 80% or greater average and an evaluation period
* Must be aware of hazardous situations and be able to handle emergencies as needed
* Must work under tight time constraints to accomplish quick turns of aircraft
* Must present a well-groomed appearance in accordance with the Ground Operations Employee Handbook and Labor Agreement
* Must be able to perform all job functions within a limited space
* Must be able to effectively communicate verbally by telephone, face to face and on public address systems
* Must possess good written and oral skills
* Must be able to communicate information and instructions verbally or via radio equipment
Education
* No education requirement
Experience
* No experience requirement
Licensing/Certification
* Must be able to obtain a SIDA badge and meet all local airport requirements
* May be required by Station Leadership to obtain a Customs Seal and meet all requirements to work international flights
Physical Abilities
* Must be able to lift and/or move items up to 70 pounds on a regular basis and repetitively lift and/or move weights of 40 to 50 pounds onto raised surfaces
* Must be able to climb, bend, kneel and stand on a frequent basis and for extended periods
* Must maintain the ability to wear prescribed uniforms
Other Qualifications
* Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
* Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
* Must be at least 18 years of age
* Must be able to comply with Company attendance standards as described in established guidelines
* Ability to work shift work and/or overtime
* Foreign language skills are desirable, but not required
* The pay amount doesn't guarantee employment for any particular period. 401(k) Company match contributions are subject to the plan's vesting schedule. Match contributions may vary based on the position. *Profit-sharing contributions are subject to the Retirement Savings Plan vesting schedule and are made at the discretion of the Company.
Pay Rate:
$20.22
Southwest Airlines is an Equal Opportunity Employer.
Please print/save this job description because it won't be available after you apply.
Job Posting End Date
01/21/2026
$20.2 hourly 1d ago
Facilities Maintenance Technician - Building Engineer ($10,000 Sign On Bonus)
United Airlines 4.6
United Airlines job in Los Angeles, CA
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together.
Description
At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they're well taken care of and ready to get our customers to their desired destinations. If you're ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape.
Key Responsibilities:
* Requires a thorough knowledge of general building maintenance with emphasis on electrical solving, including AC & DC circuits, high voltage (480), high amperage and some 400 cycle equipment
* Requires experience in industrial wiring and the ability to read and follow wiring schematics and work without supervision
* Journeyman electrical license a plus
* Requires the ability to make low and high voltage repairs to all building electrical equipment
* This includes solving, installation and repair of 110/220/480 volt single and multiphase electrical circuitry and devices
* You should also have some experience in related building equipment and trades, such as air handling units, plumbing and steam fitting, fire systems and conveyors
* Facilities Technicians must be able to work around the clock shifts, including weekends and holidays, in the outdoors in all weather conditions
* Schedules are bid and awarded according to seniority
* Facilities Technicians are represented by the International Brotherhood of Teamsters (IBT)
* Salary increases will be administered according to the current IBT/United contract
* New employees are required to join the union within ninety (90) days of employment
* There is an initiation fee for joining the union and subsequent monthly union dues which are set by the Local Lodge
Qualifications
What's needed to succeed:
* HVAC (including building management systems)
* Mechanical (including conveyors)
* Plumbing
* PLC electronic/computer controls
* Must have completed high school diploma, GED or equivalent
* Ability to maintain and repair all building disciplines, heavy mechanical and welding
* Work may be indoors or outside or in elevated areas anywhere on airport
* Must be able to climb and work from ladders, and/or walk for extended periods
* Moderate lifting
* Must possess sufficient tooling to perform required tasks
* Computer experience for input and retrieval of data
* Qualified candidates must be immediately available for full time employment
* Must possess a valid, clean, applicable state driver's license
What will help you propel from the pack:
* Electronics diagnostics and troubleshooting
The starting rate for this role is $34.52.
This is also a bonus eligible position (i.e. profit sharing).
We offer competitive benefits: medical, dental, vision, life, accident & disability, employee assistance program, commuter, paid holidays, paid time off, 401(k), pension and flight privileges (subject to the respective collective bargaining agreement).
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
$34.5 hourly 51d ago
Senior Line Engineer
United Airlines 4.6
United Airlines job in Los Angeles, CA
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together.
Description
At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they're well taken care of and ready to get our customers to their desired destinations. If you're ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape.
Job overview and responsibilities
Senior Line Engineers are part of a service engineering team that provide 24/7 engineering technical support for United Airlines Worldwide fleet of operational aircraft to ensure the timely return to service. Provide engineering support for a wide range of aircraft systems, maintenance programs, engines as well as operational engineering functions. Studies, analyzes, and seeks solutions to problems related to the design, operation, maintenance, performance, modification, or repair of aircraft, and their components. Uses a structured, logical, and analytical approach in problem solving. Defines maintenance program, configuration, and serviceability criteria ensuring safe and legal operations. Analyzes and implements regulatory requirements. Evaluates the effects of modifications or new equipment on reliability and performance. Evaluates the benefits of the cost impact of a fleet decision to ensure an optimum balance of cost, asset utilization, quality, and reliability. Authors, designs, tests, and manages projects. Communicates with customers on technical issues, work scope recommendations, and failure investigations. Interfaces with internal and external organizations regarding specific aircraft and component issues.
* This position leads and develops potentially complex solutions and implementation plans, project justification, cost/benefit analysis, management of project implementation, technical support, and obtaining FAA approvals as required.
* Coordinate work with other operational groups to ensure airworthiness, safety, regulatory compliance, operational reliability, and operational efficiency.
* Organize and manage the priorities for assigned responsibilities and accomplish the work processes to meet all the deliverables for operational needs, projects, and program changes/technical specification revisions.
Shifts are dependent on work location and assignment and will be designated during the interview process as required. It is important to note that shifts may change based on the needs of the operation.
Work Schedule: 7.00pm PST- 6.30am PST
In addition to base pay, this role includes a $10,000 role-specific premium, separate and additional from the listed base pay range.
Qualifications
What's needed to succeed (Minimum Qualifications):
* Bachelor's degree or related experience in Engineering (Mechanical, Electrical, Aerospace), related technical field or equivalent relative work experience
* Senior Line Engineer I: 5-8 years
* Senior Line Engineer II: 8 years +
* Ability to interpret complex and technical Engineering and OEM documents.
* Highly detailed level project development and management for regulatory compliance modifications, and overall ownership of specific systems
* Must have the ability to communicate detailed, technical information under time-bound and stressful situations.
* Successful candidate will have working knowledge of airline or OEM operations.
* Knowledge of Code of Regulations (CFRs), airworthiness design and substantiation criteria, aircraft and equipment design and operational characteristics
* Must be available to work any shift including nights and weekends as well as holidays.
* Must be legally authorized to work in the United States for any employer without sponsorship.
* Successful completion of interview required to meet job qualification.
* Reliable, punctual attendance is an essential function of the position.
What will help you propel from the pack (Preferred Qualifications):
* OEM Structural Repairs for Engineers Training (Boeing/Airbus) with portfolio of designing major repairs for aircraft structures; metallic or composite
* Work within specific ATA Airline Chapters
* Airline or Industry experience with general ATA Chapters which could encompass, aircraft systems, structures, power plant and avionics disciplines
* Excellent communication and technical writing ability
* Knowledge of FARS (specifically parts 21, 25, 26, 43, 121, & 145)
* CATIA/AUTOCAD experience
The base pay range for this role is $97,945.00 to $133,540.00.
The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.
You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
$97.9k-133.5k yearly 44d ago
Part-Time Automotive Parts Person
United Parcel Service 4.6
Los Angeles, CA job
Before you apply to a job, select your language preference from the options available at the top right of this page.
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description:
The Auto Parts person will assist shop management in maintaining the parts inventory and automotive supplies, ordering parts, checking parts in, and keeps parts room organized and clean. Will also need to use a forklift daily for shipping and receiving for automotive. Also pick parts up in a UPS vehicle from local vendors on occasion.
Qualifications:
Experience and or background in the Automotive parts industry REQUIRED
Valid driver's license
Able to work flexible shifts
Able to obtain a DOT/physical
Able to pass a UPS road test screening
Our compensation reflects the cost of labor across several US geographic markets. The starting pay for this position is $21.00 per hour. For union-represented postings, wage rates and ranges, and benefit offerings are governed by applicable collective bargaining agreement provisions.
Hired applicants are eligible for weekly pay, extensive training, 401(K), defined-benefit pension plan, medical-dental and vision after waiting and or probation period, $0 healthcare premium, paid vacation, paid sick and family and medical leave time as required by law, paid holidays, discounted employee stock purchase program.
Employee Type:
Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Other Criteria:
UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.
Basic Qualifications:
Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
Pay Range:
For this union-represented posting, wage rates and ranges and benefit offerings are governed by applicable collective bargaining agreement provisions. The starting pay rate for this position starts at $21.00/hr. The company offers the following benefits for this position, subject to applicable eligibility requirements. Weekly pay, extensive training, growth opportunities, 401(K), defined-benefit pension plan, medical-dental and vision after waiting and or probation period, paid vacation, paid sick and family and medical leave time as required by law, paid holidays, education assistance program, discounted employee stock purchase program.
$21 hourly 60d+ ago
Flight Attendant
United Airlines 4.6
United Airlines job in Los Angeles, CA
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together.
**Description**
Today, United has over 30,000 active flight attendants. We are the largest airline in the world with the most expansive network and we are growing faster than we have ever grown. With the unique ability to see the world while working, it's no surprise that flight attendant jobs are highly desired. We do not require special schooling or a college degree for this job and you will be fully trained by United.
Your United journey begins with the best Flight Attendant training in the industry! You will spend 6.5 weeks attending Initial Training in Houston, TX. Here you will learn United's safety and service standards. During training, you will be assigned your base in one of our seven hubs in Chicago, Denver, Houston, Los Angeles, Newark, San Francisco, Washington Dulles, or one of our other flight attendant base locations (relocation funds not provided). Following the successful completion of training and after attending base orientation in your assigned location, you will be officially welcome as a full-time United employee. While in training, United provides a stipend of $140 per week, along with dual occupancy hotel accommodations, breakfast, and either lunch or dinner (dependent on your training schedule).
**Travel Privileges:** Fly around the world on United and bring your loved ones!
**Outstanding Benefits:** 401(k), health/dental/vision insurance and an Employee Assistance Plan for you and your family. Paid time off for sick and vacation.
**Starting hourly** **flight** **pay of $28.88/hour with top of base scale at $67.11/hour:** Seniority based pay increases and additional compensation for language skills, lead positions, and international trips.
**Inflight Crew member proficiencies:**
**Safety First:** Ensure the highest levels of safety.
**A "People-First" demeanor:** Ability to adapt/respond to different types of customer-facing scenarios. A passion to serve with optimism and positivity. Direct engagement with customers through outstanding interpersonal skills, good judgment, and ability to resolve issues with understanding, compassion, and grace. Influence customer loyalty through excellent service. Represent United with pride and distinction.
**Flexibility** : With the most comprehensive route network in the world, United's flight attendants are available for global assignments 24/7, including nights, weekends, holidays, and extended hours. You will fulfill reserve assignments on short notice and be away from your base for days at a time.
Dependability and timeliness are critical to success in this role and to operating our schedule and meeting customer expectations.
**Team Player:** Consistent track record of working independently as well as a part of the team.
**Turn dreams into reality:** Have fun, travel the world, explore new cultures, and craft memorable experiences for every customer, every flight, every day.
**The Job Posting End Date is 1/30/2026.**
**Qualifications**
**Qualifications and Requirements include:**
+ 21 years of age or older at time of application
+ High school graduate or GED; 2 or more years of college preferred
+ At least one year of customer service experience in the service industry (such as retail, hospitality, food, teaching/education, aviation, social service.)
+ Must be able to speak in a clear, concise, and organized manner, loudly enough to be heard in an emergency.
+ Ability to speak, read, write, and understand English fluently. Proficiency in a second language highly desirable.
+ Second language fluency such as Arabic, Chinese (Cantonese and Mandarin), Dutch, French, German, Greek, Hebrew, Hindi, Italian, Japanese, Korean, Portuguese, Spanish and Tagalog are used at United and are an asset.
+ Ability to hear all types and ranges of sound.
+ Effectively communicate in the event of high-stress situations such as aircraft evacuation, security threats, delays, medical emergencies, severe weather conditions, and turbulence.
+ Professional appearance, excellent grooming standards, and willingness to follow uniform, hair, tattoo, and piercing guidelines
+ Tattoos are NOT permitted on the head, hands, fingers, or neck (including back of neck and on, in, or behind the ear). Tattoos in these areas cannot be covered by makeup or bandages. You are permitted to have visible tattoos on your arms, wrists, legs, and feet. Any visible tattoos may not be larger than a credit card / employee badge (3.5 inches long x 2.24 inches wide) or they must be covered with standard uniform pieces. It is also important that your visible tattoo is not offensive (this includes but is not limited to tattoos that are violent, obscene, sexual, racist or contain objectionable content or any imagery that includes weapons)
+ Decorative covers, adornments and/or jewelry on teeth or in the mouth are not permitted.
+ Ability to proficiently operate electronic devices (phones, tablets, laptops, etc.) for the completion of required tasks
+ Must possess a valid passport prior to application with 18 months validity remaining prior to its expiration
+ Current physical possession of valid U.S. passport book or foreign passport book with applicable visas and eligibility to travel globally without restrictions. Your passport book must be in good condition and have at least 18 months of remaining validity at the time of application. Having applied for a passport book or waiting for a renewed passport book is not sufficient to meet this requirement. There may be extensive wait times to receive a passport, and you must have one in your possession prior to starting training as a Flight Attendant.
+ Ability to travel to and from all countries United serves without any restrictions
+ To see the full list of countries United serves, visit our FAQ here (************************************* .
+ Please note, the destinations list is subject to change. Flight attendant applicants are responsible for identifying and verifying travel eligibility. As a United Flight Attendant, you must be able to enter and exit these locations as a working crew member, not as passengers.
+ Ability to stand, walk, kneel, bend, stoop, stretch, reach, lift heavy objects (such as luggage to overhead bin or window exit), and push and pull beverage cart (up to 250 lbs.)
+ Ability to pass a functional reach assessment with a combined 76-inch vertical and 43.5-inch horizontal reach and hold (simultaneous), without shoes on, in order to operate all necessary equipment, machinery, and doors.
+ Ability to sit in an assigned jump seat with seatbelt and shoulder harness fastened
+ Required to serve and/or sell food and beverages (including alcohol) in a diligent and professional manner
+ Must be legally authorized to work in the United States
+ Must be willing and able to work a flexible schedule in support of United's 24/7 operation (must be available to work weekdays, weekends, holidays, etc. on scheduled/reserve days)
**What you can expect during onboarding and training**
+ Flight attendant trainees must successfully complete an evacuation drill in the water (pool) during training.
+ Must be willing to complete pre-employment DOT drug screen, comprehensive background checks, fingerprinting, and vision/hearing tests.
+ Must be able to pass DOT/FAA pre-employment and randomized drug screens. Medical and recreational marijuana is prohibited due to the safety-sensitive nature of the Flight Attendant position.
+ Must be able to pass a 10-year background check, including criminal background history. Your background must not prohibit travel to or from anywhere United flies. For example, Canada has a strict inadmissible classification for DWI/DUI charges including misdemeanors. If you have been on probation or convicted of a DWI/DUI within the last 10 years, the Canadian government will not allow you to travel to and from Canada unless you have already received a Temporary Resident Permit (TRP) from the Canadian government which will allow you to continue your work duties for a temporary period of time.
+ Must, with or without reasonable accommodation, meet hearing and vision requirements as established by the Federal Aviation Administration and United Airlines, including not having hearing loss on audiometry in better ear greater than 40 dB when losses at 500, 1000, and 2000 Hz are averaged; and, each eye must be 20/40 or better corrected for both far and near vision.
**What you receive for delivering your best**
+ United is pleased to offer employees a competitive compensation package including competitive pay, exceptional benefits, and travel privileges.
+ Additional compensation for language skills, lead positions, and international trips.
+ Competitive benefits, including medical, dental, and vision insurance, 401(k), vacation, and sick time.
+ Flight privileges: you, your family, and your friends can fly anywhere in the world on a stand-by status.
+ United offers inclusive uniform standards where our employees feel welcome to be their authentic selves at work and celebrate their individuality.
+ United puts safety and cleanliness at the forefront of the travel experience for employees and customers.
+ During training, United provides a $140/week stipend, along with accommodations, and two meals provided per day. Successful training graduates will receive a $1,000 bonus.
To learn more about the flight attendant position and hiring process, click here (************************************************************** !
Please be advised that the above is not the official overview of qualifications/requirements of the flight attendant position. View the Official United Airlines Flight Attendant Job Description (************************************************************************************************************************************
The starting rate for this role is $28.88.
This is also a bonus eligible position (i.e. profit sharing).
We offer competitive benefits: medical, dental, vision, life, accident & disability, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges (subject to the respective collective bargaining agreement).
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
$33k-45k yearly est. 6d ago
Ramp Service Agent Part Time (Los Angeles, CA, US)
American Airlines 4.5
Los Angeles, CA job
Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
Why you'll love this job
* Fleet Service Clerks perform the handling of items on and off aircraft, carts, containers, and trucks; transporting items between terminals and aircraft; receiving, delivering, weighing and documenting of cargo in a cargo specific facility (warehouse) or a loading dock area.
* The terms and conditions of this position are covered by the Transport Workers Union (TWU) Collective Bargaining Agreement. Starting pay is $25.96 per hour.
What you'll do
These are the essential functions of the job
This list is intended to reflect the current job but there may be additional essential functions (and non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed when operationally necessary, observing, of course, any legal obligations including any collective bargaining obligations.
* Move baggage and cargo of various weights to and from aircraft
* Drive and operate belt loaders
* Service aircraft at gates with ground power and air conditioning
* Tow and pushback aircraft from gates
* Service aircraft lavatories and water ports
* Clean interior of aircraft when needed
* Position beverage and luggage carts around the ramp area
* Works outdoors in various weather conditions
* Work shifts that include irregular and/or extended hours, weekends and holidays.
Click here to see what it takes to be part of the Fleet team, and click here to see what a day in the life of a Fleet Service Agent looks like!
What you'll do (cont.)
General
* Report to position on time, as scheduled, and at your assigned station or location, including mandatory overtime requirements, varying shifts, weekends, and holidays Complete job-relevant trainings Adhere to government regulations (e.g., DOT, FAA, TSA)
* Adhere to company policies, procedures, and performance standards
* Perform all functions in accordance with safety procedures and policies
* Wear uniforms as required by company policy
* Wear all personal protective equipment (PPE) in accordance with rules and regulations
* Work outdoors with exposure to extreme weather/elements, engine noise, and noxious fumes
Depending on your airport size, you may also do the following:
* De-ice aircraft by directing a chemical/water stream at aircraft surfaces
* Perform catering service
* Reasonable accommodations may be made for qualifying individuals with disabilities.
All you'll need for success
* High school diploma or GED or international equivalent
* Must be 18 years of age or older
* Lift, load, unload, and transport bags and cargo to/from aircraft's, bag carts, and conveyor belts
* Must have knowledge of and ability to use basic computer skills
* People-oriented and highly motivated, with a positive and cooperative attitude
* Good communication skills
* Applicable valid driver's license as required by local authorities
* Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable
* Completion of a pre-employment drug screen, comprehensive background check and/or fingerprinting to satisfy company and security requirements
* Ability to obtain jet bridge certification
* Must have the ability to pass the US Postal Service background check
What you'll get
Feel free to take advantage of all that American Airlines has to offer:
* Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
* Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
* Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
* 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
* Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Feel free to be yourself at American
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
$26 hourly 4d ago
Supervisor, Aircraft Line Maintenance Hub
American Airlines 4.5
Los Angeles, CA job
**Intro** Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
**Why you'll love this job**
+ This job is a member of the Line Maintenance Team within the Integrated Operations Division.
+ Responsible for overseeing aircraft maintenance technicians in the repair and return to service of American Airlines' aircraft. Supervisors are front line leaders of people in the safe, compliant and timely return to service our aircraft. They do this by effectively managing the workload, resources, and work relationships of both internal customers & support groups and external regulatory authorities & vendors.
+ Salary Range: $103,000-$134,000
**What you'll do**
+ Guides and directs terminal and/or hangar aircraft maintenance through crew chiefs and leads
+ Oversees the implementation of the organization's plans, processes, policies, and procedures
+ Ensures crews are efficiently utilized to accomplish the operation's workload
+ Meets company objectives in accordance with company policies and procedures
+ Responsible for timely and comprehensive communication flow to the workforce
+ Maintains effective work relationships with airport management, FAA, TSA, other government agencies, suppliers, and similar groups
+ Collaborates with other supervisors to accomplish directives and objectives
+ Identifies and takings steps to correct unsatisfactory results
+ Identifies training and development needs of AMTs within span of control
+ Provides effective feedback for crew chief and lead coaching/development
+ Effectively works with union leadership and workforce
**All you'll need for success**
**Minimum Qualifications- Education & Prior Job Experience**
+ High School diploma or GED equivalency
+ 3 to 4 years of aircraft maintenance experience
+ FAA Airframe & Powerplant Certificate
+ Must pass FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA)
+ Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable
**Preferred Qualifications- Education & Prior Job Experience**
+ Associates or Bachelor's degree in business or technical field or equivalent work experience
+ 2 years of a successful track record of management in maintenance and/or production environments
+ 3 years hands-on experience in the repair or manufacture of large transport category aircraft
**Skills, Licenses & Certifications**
+ Knowledge of functional area
+ Knowledge of Microsoft Office to include Word, Excel, Outlook, etc.
+ Ability to supervise management, non-management and contract labor work groups
+ Ability to concurrently handle multiple responsibilities
+ Strong interpersonal and PC skills
+ Ability to concurrently supervise multiple areas of responsibility
**What you'll get**
Feel free to take advantage of all that American Airlines has to offer:
+ Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
+ Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
+ Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
+ 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
+ Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
**Feel free to be yourself at American**
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
EQUAL EMPLOYMENT OPPORTUNITY/ AFFIRMATIVE ACTION POLICY
American Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.
$103k-134k yearly 1d ago
Director, Solutions Partner
Paypal 4.8
Ontario, CA job
The Company PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.
We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.
We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.
Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do - and they push us to ensure we take care of ourselves, each other, and our communities.
Job Summary:
This job involves influencing decisions at the executive level by establishing overall business or technical strategy. The director collaborates with clients to understand their needs and leads the design and implementation of innovative solutions. Their expertise significantly impacts PayPal operations, ensuring alignment with strategic goals.
Job Description:
Essential Responsibilities:
* Collaborate with clients to understand their strategic goals, business needs, and technical requirements.
* Develop innovative solution architectures that leverage technology to deliver value-driven results.
* Oversee cross-functional teams to ensure successful delivery of solutions aligned with client expectations.
* Drive continuous improvement in solution design processes, ensuring scalability and adaptability.
* Manage client relationships at a strategic level, ensuring alignment of solutions with their business objectives.
* Advocate for customer-centric solution development, ensuring solutions meet both functional and technical needs.
* Identify emerging technologies and trends to enhance the organization's solution offerings.
Expected Qualifications:
* 10+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience.
Additional Responsibilities & Preferred Qualifications:
Subsidiary:
PayPal
Travel Percent:
20
* The base pay for this role will depend on where you work and the relevant experience and expertise you bring. The expected range of pay for this role by location is:
Primary Location | Pay Range:
Ontario - (Virtual) | ($ - $ Hourly)
Additional Location(s) | Pay Range:
San Jose, California | ($196,500.00 - $291,500.00 Annually)
Additional compensation for this role may include an annual performance bonus, equity, or other incentive compensation, as applicable. This role is also eligible for a range of benefits which may include, medical, dental, vision, life and disability insurance, parental and family leave, 401(k) savings plan, paid time off, and other benefits. For more information visit *******************************
PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. Any such request is a red flag and likely part of a scam. To learn more about how to identify and avoid recruitment fraud please visit ************************************
For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.
Our Benefits:
At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you. That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit *******************************
Who We Are:
Click Here to learn more about our culture and community.
Commitment to Diversity and Inclusion
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at ****************************************.
Belonging at PayPal:
Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.
Any general requests for consideration of your skills, please Join our Talent Community.
We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply.
PayPal uses artificial intelligence (AI) technologies to help review and assess applications for this position. More information about our use of AI can be found at PayPal Candidate Privacy Statement.
$196.5k-291.5k yearly 29d ago
DWS Tester / PT Revenue Recovery Supervisor
United Parcel Service 4.6
Los Angeles, CA job
Before you apply to a job, select your language preference from the options available at the top right of this page.
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description:
Job Summary
This position trains and supervises daily activities of employees. He/She ensures all assigned duties are accomplished safely and in a timely fashion.
Responsibilities:
Supervises and trains employees.
Conducts audits of procedures and methods to generate reports.
Qualifications:
Bachelor's Degree or International equivalent - Preferred
Meets local age and operations requirements to operate a vehicle
The candidate must be experienced in Access, Excel, Word, and, PowerPoint
Location:
Anaheim Facility (CAANA)
Anaheim DWS Tester - Monday to Friday
Approximately 4:00PM to 10:00PM
Employee Type:
Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Other Criteria:
UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.
Basic Qualifications:
Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
Pay Range:
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $25.70/hr to $41.80/hr. Pay is based on several factors including but not limited to, market location and may vary depending on job-related knowledge, skills, and education/training and a candidate's work experience. Hired applicants are offered annual short-term and/or long-term incentive compensation programs, subject to applicable eligibility requirements. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. The company offers the following benefits for this position, subject to applicable eligibility requirements. Medical/prescription drug coverage, Dental coverage, Vision coverage, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance & Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance Program, 401(k) retirement program, Vacation, Paid Holidays and Personal time, Paid Sick and Family and Medical Leave time as required by law, and Discounted Employee Stock Purchase Program.
$25.7-41.8 hourly 60d+ ago
QA Associate I - Life Sciences / Pharmaceuticals
UPS 4.6
Inglewood, CA job
**Before you apply to a job, select your language preference from the options available at the top right of this page.** Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
**Job Description:**
**Marken, UPS Healthcare Precision Logistics** (formerly Marken, MNX & Polar Speed), the clinical and advanced therapy subsidiary of UPS Healthcare, unites expertise across healthcare and complex secure logistics to drive the success of our clients through innovation.
**MUST HAVE: BA in Life Sciences area or QA experience within the Pharmaceuticals Industry.**
**Main Purpose:**
The CGT Quality Assurance Associate (CGT QAA) is responsible for the oversight and implementation of the Marken Quality Management System (QMS), Marken Standard Operating Procedures (SOPs), processes and policies required to manage and control Marken's Cell & Gene Therapy Network. The CGT QAA also needs to ensure compliance with applicable regional and local regulations and requirements, and client requirements as appropriate, but not limited to: current Good Manufacturing Practice (GMP), Good Distribution Practices (GDP), Good Documentation Practices (GDocP), 21 CFR Part 210 and 211.
**Main Duties and Responsibilities:**
+ Implement, promote and maintain Marken's Global Quality Management System (QMS) requirements.
+ Assist in the Management of deviations, complaints, audit records, CAPA plans, change controls, collation of quality metrics and trending, and identification and implementation of quality improvement initiatives.
+ Evaluate the risk and impact of changes within scope of the CGT/QA team and advise on necessary actions, as applicable.
+ Interact with clients on Quality Assurance (QA)/ GxP related matters under management supervision.
+ Assist in internal audits including tracking of associated corrective and preventative actions (CAPA).
+ Support Client audits and Regulatory Inspections- participate as a QA SME, prepare requested materials, review/approve Marken audit responses, follow up on CAPA identified.
+ Effectively interact with Marken operational departments and stakeholders to provide guidance and quality oversight of all CGT activities ensuring alignment to Marken's QMS.
+ Identify relevant GxP/Quality related training needs and deliver or make they are deliver where required.
+ Write the quality processes and procedures associated with job role with management guidance and effective controlled document approval.
+ Keep informed of regulatory changes within assigned _Country/Region_ and promptly escalate changes to management.
+ Assisting in the evaluation of Marken-designated vendors and/or out-sourced activities.
+ Ensuring the accuracy and quality of records and documents.
+ Participate actively in all the internal Quality, CGT and/or other pertinent meetings.
+ Travel may be required for the performance of duties.
**Qualifications:**
+ **Bachelor's degree in a Life Sciences field required.**
+ Demonstrated knowledge of Good Manufacturing Practices, Good Distribution Practices, Good Documentation Practice guidelines.
+ Related knowledge of local regulations.
+ **Relevant technical experience and/or quality experience in a GxP industry or the equivalent combination of relevant education and professional experience.**
+ **Knowledge of cold chain supplies preferred.**
+ **Knowledge of drug product logistics, storage and distribution preferred.**
+ Six Sigma green belt or equivalent experience is desired.
+ Demonstrated ability to effectively communicate and collaborate with direct stakeholders including with customers, vendors, equipment suppliers, and operations staff.
+ Excellent verbal, written, and interpersonal communication skills.
+ Intermediate experience with Microsoft Office Suite
**Compensation & Benefits:**
Our compensation reflects the cost of labor across several US geographic markets. **The starting pay rate for this position is $44.00 per hour** . Pay is based on several factors including but not limited to, market location and may vary depending on job-related knowledge, skills, and education/training and a candidate's work experience.
Hired applicants may be eligible for Medical/prescription drug coverage, Dental coverage, Vision coverage, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance & Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance Program, 401(k) retirement program, Vacation, Paid Holidays and Personal time, Paid Sick and Family and Medical Leave time as required by law.
**Employee Type:**
Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
**Other Criteria:**
UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.
**Basic Qualifications:**
Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
**Pay Range:**
$44 hourly 60d+ ago
Service Manager, Premium Guest Services Operations
American Airlines 4.5
Los Angeles, CA job
**Intro** Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
**Why you'll love this job**
+ This job is a member of the Customer Planning Team within the Customer Experience Division.
+ Responsible for leading the service delivery of lounge operations and the elite services portfolio.
+ Salary Range 63,000.00-86,500.00
**What you'll do**
+ Assists with the overall leadership of the department as directed by the department leader
+ Oversees large scale food & beverage and housekeeping operations through third-party partnerships
+ Ensures proper preventive maintenance and repairs of lounges and other company assets
+ Manages department operating budgets to achieve financial targets and maximize performance
+ Assists in planning and coordinating construction and refurbishment projects
+ Completes, organizes or delegates broad scope of administrative work
+ Develops and maintains positive relationships with internal and external customers, strategic business partners, airport authorities, regulatory agencies and vendors
+ Ensures compliance with all audit and regulatory requirements
+ Promotes customer loyalty and helps drive premium customer market share by ensuring all employees deliver high quality customer service
+ Responsible for hiring, training, and ongoing coaching and counseling employees to ensure optimal performance
+ Acts as a local advocate for the high value customer experience
+ Supports relationships with airline alliance partners and their high value customers
+ Ensures employee productivity and compliance with AA's work environment policies
+ Guides and mentors developing representatives
+ Travel as needed
+ Ability to work evenings, weekends and holidays
**All you'll need for success**
**Minimum Qualifications- Education & Prior Job Experience**
+ Bachelor's degree or equivalent experience
+ 3 years face to f ace customer service experience
**Preferred Qualifications- Education & Prior Job Experience**
+ 3 years experience leading people or equivalent experience training
**Skills, Licenses & Certifications**
+ Knowledge of Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc
+ Ability to build teams and possess strong people skills
+ Proficient at recognizing and prioritizing opportunities as well as managing multiple projects
+ Ability to think creatively and make strong business decisions
+ Ability to manage own business
+ Practical experience in accessing data and airline technical functions
+ Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
+ Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable
**What you'll get**
Feel free to take advantage of all that American Airlines has to offer:
+ Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
+ Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
+ Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
+ 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
+ Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
**Feel free to be yourself at American**
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
EQUAL EMPLOYMENT OPPORTUNITY/ AFFIRMATIVE ACTION POLICY
American Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.
$40k-51k yearly est. 3d ago
Service Manager, Premium Guest Services Operations (Los Angeles, CA, US)
American Airlines 4.5
Los Angeles, CA job
Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
Why you'll love this job
* This job is a member of the Customer Planning Team within the Customer Experience Division.
* Responsible for leading the service delivery of lounge operations and the elite services portfolio.
* Salary Range 63,000.00-86,500.00
What you'll do
* Assists with the overall leadership of the department as directed by the department leader
* Oversees large scale food & beverage and housekeeping operations through third-party partnerships
* Ensures proper preventive maintenance and repairs of lounges and other company assets
* Manages department operating budgets to achieve financial targets and maximize performance
* Assists in planning and coordinating construction and refurbishment projects
* Completes, organizes or delegates broad scope of administrative work
* Develops and maintains positive relationships with internal and external customers, strategic business partners, airport authorities, regulatory agencies and vendors
* Ensures compliance with all audit and regulatory requirements
* Promotes customer loyalty and helps drive premium customer market share by ensuring all employees deliver high quality customer service
* Responsible for hiring, training, and ongoing coaching and counseling employees to ensure optimal performance
* Acts as a local advocate for the high value customer experience
* Supports relationships with airline alliance partners and their high value customers
* Ensures employee productivity and compliance with AA's work environment policies
* Guides and mentors developing representatives
* Travel as needed
* Ability to work evenings, weekends and holidays
All you'll need for success
Minimum Qualifications- Education & Prior Job Experience
* Bachelor's degree or equivalent experience
* 3 years face to face customer service experience
Preferred Qualifications- Education & Prior Job Experience
* 3 years experience leading people or equivalent experience training
Skills, Licenses & Certifications
* Knowledge of Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc
* Ability to build teams and possess strong people skills
* Proficient at recognizing and prioritizing opportunities as well as managing multiple projects
* Ability to think creatively and make strong business decisions
* Ability to manage own business
* Practical experience in accessing data and airline technical functions
* Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
* Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable
What you'll get
Feel free to take advantage of all that American Airlines has to offer:
* Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
* Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
* Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
* 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
* Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Feel free to be yourself at American
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
$69k-88k yearly est. 4d ago
Part-Time Center Associate
UPS 4.6
Redondo Beach, CA job
The Part-Time Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.
The ideal candidate has previous retail sales experience, strong computer and internet skills, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.
RESPONSIBILITIES
Delivers outstanding customer service to walk-in customers and telephone inquiries
Continuously practices good listening skills with customers, UPS Store team members, and leadership
Takes ownership of the customer's shipping needs and offers viable solutions
Takes action to learn all product and service offerings, alternative solutions, and industry trends
Operates all equipment, software, and devices in an expert fashion and is willing to teach others
Maintains a clean, organized, and safe working environment
Performs other duties as assigned
QUALIFICATIONS
Strong computer skills, including Microsoft Office and Adobe Suites
Outstanding phone skills
Strong verbal and written communication skills, including spelling and math
Prompt, reliable, and responsible
Able to lift 40+ pounds
Willing and able to work 25 to 30 hours per week
Afternoons / evenings until 7:00pm. Saturdays - 9am to 5pm. No Sundays
$40k-71k yearly est. Auto-Apply 60d+ ago
PT Package Dispatch Supervisor
UPS 4.6
Palmdale, CA job
Before you apply to a job, select your language preference from the options available at the top right of this page.
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description:
Job Summary
This position assists the Package Dispatch Supervisor (PDS) with dispatch analysis and daily routine tasks that support the dispatch and preload teams. He/She is responsible for analyzing dispatch plans, identifying areas of opportunity, report publication and service audits.
Responsibilities:
Verifies system downloads.
Identifies various service failures and exceptions.
Prints and distributes multiple daily reports.
Makes necessary report updates and communicates changes to PDS.
Utilizes mapping tools.
Plots previous data and compares actual dispatch to planned dispatch.
Maintains a loop analysis to ensure periodic analysis of all loops.
Utilizes available reports and systems.
Completes monthly dispatch audit.
Qualifications:
Bachelor's Degree or International equivalent - Preferred
Dispatch Planning System (DPS) and UDC knowledge
Experience using Microsoft Office products or equivalent software
Customer-focused with strong planning and organization skills
Familiar with package flow technologies - Preferred
Employee Type:
Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Other Criteria:
UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.
Basic Qualifications:
Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
Pay Range:
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $25.70/hr to $41.80/hr. Pay is based on several factors including but not limited to, market location and may vary depending on job-related knowledge, skills, and education/training and a candidate's work experience. Hired applicants are offered annual short-term and/or long-term incentive compensation programs, subject to applicable eligibility requirements. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. The company offers the following benefits for this position, subject to applicable eligibility requirements. Medical/prescription drug coverage, Dental coverage, Vision coverage, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance & Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance Program, 401(k) retirement program, Vacation, Paid Holidays and Personal time, Paid Sick and Family and Medical Leave time as required by law, and Discounted Employee Stock Purchase Program.
$25.7-41.8 hourly Auto-Apply 5d ago
Aircraft Maintenance Technician - BUR - Part Time
United Parcel Service 4.6
Burbank, CA job
Before you apply to a job, select your language preference from the options available at the top right of this page.
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description:
This position performs aircraft maintenance on UPS fleet to meet or exceed airworthiness standards. Performs the change, removal, replacement, or upgrade of aircraft components to correct failures or implement changes. Conducts troubleshooting of complex pneumatic, hydraulic, engine, and structural components and systems. This position documents procedures per established processes to ensure regulatory compliance.
Job Responsibilities
Responsible for the maintenance and preventive maintenance of aircraft
Operate and maintain UPS equipment safely
Run, taxi, and tow aircraft for the purpose of maintenance and repositioning of aircraft as trained and qualified to do so
Determines airworthiness of aircraft and components, in accordance with established procedure and Federal Aviation Regulation
Completes aircraft maintenance forms entries and enters data into a Maintenance Data Systems, ensures entries are accurate and complete
Services and inspects aircraft, components, and related equipment
Ensure consistent, accurate aircraft maintenance by properly completing turnover entries on unfinished maintenance in the turnover log
Follow all Maintenance Department policies and procedures
Keep a clean and orderly work environment
Make recommendations to improve functions within the Maintenance Department
Attend UPS assigned training
Perform other duties as assigned by Line Maintenance Supervisor or the Director of Maintenance
Required Qualifications
Must have a High School Diploma or GED equivalent
Must have a valid FAA Airframe and Powerplant license
Must have a valid driver's license
Must have a minimum of three (3) years aircraft maintenance experience that could include but not limited to:
Boeing, Airbus and/or McDonnell Douglas aircraft
Military jet aircraft
Regional /Commuter aircraft
Knowledge of computer systems
Troubleshooting skills and ability to read and interpret Aircraft Manuals and Illustrated Parts Catalogues
Federal Aviation Administration required Drug Testing Information (FAA):
As part of the UPS pre-employment process for a safety sensitive position, a drug screen is required. UPS Must receive a negative test result before you can be put into a safety sensitive position (14 CFR Part 120.107).
Please be advised that you will be tested in accordance with 14 CFR Part 120.109(a)(5) and 14 CFR 120 Subpart E to determine the presence of marijuana, cocaine, opiates (including codeine, heroin-6AM, morphine), opioids-hydrocodone, hydromorphone, oxycodone & oxymorphone, phencyclidine (PCP), and amphetamines/methamphetamines (including MDMA, MDA) or metabolites of these drugs.
Starting Pay:
$30.13
Benefits:
Competitive weekly pay
Medical, dental, and vision after waiting period
Defined-benefit pension plan
401(k)
Paid vacation
Paid holidays
Paid Sick and Family and Medical Leave time as required by law
Discounted Employee Stock Purchase Program
Employee Assistance Program
*This job post is for BUR gateway only*
Employee Type:
Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Other Criteria:
UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.
Basic Qualifications:
Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
Pay Range:
For this union-represented posting, wage rates and ranges and benefit offerings are governed by applicable collective bargaining agreement provisions. The starting pay rate for this position starts at $30.13/hr. The company offers the following benefits for this position, subject to applicable eligibility requirements. Weekly pay, extensive training, growth opportunities, 401(K), defined-benefit pension plan, medical-dental and vision after waiting and or probation period, paid vacation, paid sick and family and medical leave time as required by law, paid holidays, education assistance program, discounted employee stock purchase program.
$30.1 hourly 60d+ ago
Buildings and Systems Engineering Specialist- Analyst
UPS 4.6
Ontario, CA job
Before you apply to a job, select your language preference from the options available at the top right of this page.
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description:
This position directs vendors for construction projects and holds accountable vendors who do not meet expectations. He/She ensures adherence to contract documentation, scheduled timelines, and cost control parameters. This position may develop project documentation (e.g., Request for Appropriation project scope of work, estimates, etc.).
Responsibilities:
Completes and assists in the bid package process (e.g., bid creation, bid evaluation, background check, bid award, etc.) to select the most competitive bid and competent vendor for contracts (e.g., soils, survey, conveyor, conveyor electrical, etc.).
Requests and evaluates bids and proposals according to competitive bid, background check, and competence of identified vendors to recommend the awarding of contracts.
Develops project schedules to ensure adherence to deadlines.
Identifies areas for construction process improvement and design solutions to achieve optimal package flow efficiency.
Evaluates budget performance, analyzes sources of surplus, and negotiates with vendors to prevent future changes to project scope.
Maintains cost log and project management checklist, processes invoices, and releases funds to contractors to facilitate and document project completion.
Conducts construction inspections of materials and installations to ensure performance meets UPS standards, repairs are completed within scheduled deadlines, and quality materials are utilized.
Directs construction vendors and holds vendors accountable for any work not meeting expectations.
Qualifications:
Bachelor's degree or international equivalent in engineering - Preferred
Programming experience including troubleshooting, basic understanding of networks, motor control theory, and operation including basic AC and DC electrical troubleshooting - Preferred
Proficiency in Microsoft Office products
Ability to read and interpret electrical schematics and elementary diagrams
Internal Salary Grade: 10E
Last Day to Apply: January 25, 2026 at 11:59 PM EST
Employee Type:
Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Other Criteria:
UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.
Basic Qualifications:
Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
Pay Range:
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $28.05/hr to $45.55/hr. Pay is based on several factors including but not limited to, market location and may vary depending on job-related knowledge, skills, and education/training and a candidate's work experience. Hired applicants are offered annual short-term and/or long-term incentive compensation programs, subject to applicable eligibility requirements. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. The company offers the following benefits for this position, subject to applicable eligibility requirements. Medical/prescription drug coverage, Dental coverage, Vision coverage, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance & Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance Program, 401(k) retirement program, Vacation, Paid Holidays and Personal time, Paid Sick and Family and Medical Leave time as required by law, and Discounted Employee Stock Purchase Program.