User experience researcher jobs in Bloomfield, NJ - 358 jobs

Job No. ROCGJP00038098 Six month Contract Job Description: UX Researcher, AI & LLM Products (Contract) Team: Foun ation Model Group, Prescient Design (AI for Drug Discovery) The Foundation Model group within Prescient Design is seeking an exceptional UX Researcher for a 6-month contract. Our team is at the forefront of developing AI and agentic frameworks to revolutionize drug discovery. We are specifically looking for candidates with direct experience in LLMs (Large Language Models) and AI agents, and/or a background in biotech, pharma, or a related industry, with a proven track record of shipping internal software products. As the bridge between our AI development team and our users-world-class scientists and biomedical experts-your mission is to ensure our agentic framework is not only powerful but also intuitive and seamlessly integrated into the complex workflows of cutting-edge drug discovery. You will champion a user-centered approach, translating deep user insights into a product that accelerates scientific breakthroughs. The Hiring Manager is prioritizing profiles with experience in LLMs/agents and a background in biotech, pharma, or a related field, specifically those who have shipped an internal build, software, or product. The Role In this role, you will be instrumental in shaping the user experience of our internal AI platforms. Your key responsibilities will include: Define AI Product Strategy Through UX Research: Lead end-to-end user research to directly inform the product roadmap for our agents and LLM-based applications. Identify critical pain points in scientific workflows and uncover new opportunities for AI to drive efficiency and discovery. Design and Execute Rigorous Usability Studies for AI Products: Develop and implement specialized user testing methodologies (e.g., contextual inquiries, task-based usability tests) to evaluate the effectiveness and intuitiveness of our LLM-driven interfaces and agentic workflows. Operationalize User Feedback for AI Systems: Build and manage a systematic process for gathering, analyzing, and tracking qualitative feedback on our models and agents, enabling data-informed improvements to the core AI infrastructure. Uncover Actionable Insights for Agentic Frameworks: Analyze qualitative data from user sessions to understand how scientists interact with and trust AI outputs. Synthesize findings to reveal what drives user adoption and engagement with complex AI tools. Build a User-Testing Infrastructure for Internal AI Tools: Create and maintain reusable testing protocols and recruitment pipelines tailored for internal, expert users, elevating the quality and efficiency of user research across the organization. Collaborate Deeply with AI/ML Engineers & Scientists: Work closely with technical teams to translate complex user needs from drug discovery units into clear, actionable product requirements for our AI models and agentic systems. Communicate with Clarity and Impact: Synthesize diverse data to provide compelling insights and recommendations. Effectively advocate for the user to both technical and non-technical stakeholders, influencing product features and the strategic roadmap. Qualifications 3-5+ years of experience conducting UX research and usability testing, preferably with complex, expert-facing systems or internal tools. 3-5+ years of experience in qualitative and quantitative research methods, including generative and usability studies, data analysis, and A/B testing. Demonstrated experience with AI products, specifically Large Language Models (LLMs) and AI agents. Experience with UserTesting, Contentsquare, or similar usability testing platforms. Have experience building and scaling a user research practice, including establishing processes for recruitment, testing, and knowledge management. Know how to connect deep user insights to product strategy, roadmap decisions, and business impact. Possess strong analytical skills and are comfortable synthesizing complex, often ambiguous, qualitative data into clear, actionable themes. Enjoy tackling ambiguous, high-stakes problems and have a genuine curiosity for understanding complex domains like drug discovery. Communicate with clarity, empathy, and a strategic focus. Highly Preferred Direct experience shipping internal software, tools, or products within biotech, pharma, or a related industry. Hands-on experience with LLM-based applications and standardized protocols like MCP (Model Context Protocol). Experience working directly with subject matter experts and stakeholders on internal tools. Who We Are Genentech, a member of the Roche group and founder of the biotechnology industry, is dedicated to pursuing groundbreaking science to discover and develop medicines for people with serious and life-threatening diseases. To solve the world's most complex health challenges, we ask bigger questions that challenge our industry and the boundaries of science to transform society. Our transformational discoveries include the first targeted antibody for cancer and the first medicine for primary progressive multiple sclerosis. Genentech is an equal opportunity employer and prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, disability, marital & veteran status.

A global financial services leader in Newark, NJ is seeking an experienced professional in mortgage credit research with a strong background in underwriting and analytical skills. You will evaluate investment opportunities and train junior analysts, contributing to a collaborative team environment. Required qualifications include a BA/BS degree and at least 10 years of experience in the field. A competitive salary range of $200,000 to $225,000 is offered for this role. #J-18808-Ljbffr

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Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences-for true beauty enthusiasts. At Ulta Beauty, we're transforming the world one shade, one lash, one cut at a time. Because beauty is powerful. If you seek greater purpose-a place of vision, mission, and lived values-where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful. GENERAL SUMMARY & SCOPE The Experience Manager (EM) is responsible for leading through Ulta Beauty's mission, vision, and values in order to develop a high-performing team that consistently delivers top-line sales growth in retail and services. The EM leads a team of stylists, estheticians, guest coordinators (select locations), Assistant Services Managers (select stores), Sales Managers and boutique leads. This leader is accountable for all aspects of the guest experience, retail sales, and services businesses, including salon services, boutiques, retail sales, makeup, and guest satisfaction. The EM is accountable for Net Promoter Score (NPS) and delivering an exceptional guest experience. The EM drives their business through a focus on performance (NPS, services, boutiques, makeup, and retail sales), people (guest experience and associate culture), and process (operating procedures and compliance standards). This position requires a drive for results, a passion for the beauty industry, the ability to deliver exceptional guest service, and the ability to lead, influence, and develop their team. PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Job Functions) The EM is a champion of Ulta Beauty's mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned): Performance Promote a culture of accountability to meet or exceed the store's goals related to services, boutiques, retail sales, guest loyalty (including credit), payroll, omni-channel, and retail shrink as set by Ulta Beauty for the store. Drive company profitability through operational excellence, top‑line sales growth and expense control. Leverage store forecast and payroll budgets to support with store scheduling needs and communicate the needs to the GM to maximize productivity, achieve sales and payroll goals, and complete workload on time, and within the payroll budget. Address underperforming metrics related to the store's services, boutiques, retail sales, services sales, loyalty, store visit and audit results by developing strategies using company programs, tools, and resources to improve and grow these areas of the business. Support direct reports in developing and maintaining their clientele. Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and guest service experience. Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests. Maintain prompt, regular attendance as the EM and hold store associates accountable to the Ulta Beauty attendance policy. People Attract, hire, retain and source a diverse team of top talent for the salon and boutiques, leveraging a variety of methods including social media platforms, and efficiently address any staffing needs and open positions for the store. Build a highly engaged team that embodies the Ulta Beauty brand through effective collaboration, open and honest two‑way communication, prioritization of work and coaching to the behaviors that will drive guest loyalty. Create an inclusive environment that inspires and encourages the growth and engagement of associates. Support all aspects of manager and associate professional development, including training, providing individualized competency‑based feedback and coaching, performance reviews, succession planning, and individual development plans to enable continuous development and drive sales performance. Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance. Ensure direct reports regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance. Establish professional peer and brand partner relationships that foster a shared interest in collaboratively delivering on sales and service goals. Model a culture of teamwork and guest service excellence by working alongside the leadership team, establishing priorities, providing clear direction and support, and sharing best practices. Execute the Guest Engagement Leader program flawlessly through business ownership, associate coaching, and leading a helpful and friendly guest experience to drive business results across all Annual Performance Goals (APGs) metrics for the store. Process Be knowledgeable of and ensure compliance with Ulta Beauty's policies, procedures, and standards for the store, including the Infection Control Policy. Adhere to and enforce Ulta Beauty's dress code. Use the company's scheduling tool as directed to create and adjust schedules, manage attendance in‑the‑moment, and to schedule the right associates, in the right places, at the right times in order to provide an exceptional guest experience, support service sales and growth, reduce loss, ensure accurate schedules and reporting, and execute company directives. Use the company's task management tool as directed to prioritize and execute store workload, including product and marketing resets, pricing updates, inventory related tasks, cleaning, and replenishment. Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, cash management and loss prevention. Execute day‑to‑day inventory control processes (e.g., known theft, damages, hazardous waste, inventory adjustments, product returns) and complete theft reporting as necessary. Support continuous improvement by influencing the adoption of company initiatives and technology, communicating expectations, and ensuring the execution of all store tasks. Utilize company programs, tools, and resources to drive store improvements. Regularly communicate and provide feedback to field and services leadership on business trends and opportunities, events, operational challenges, merchandise needs and competitive landscape for their store. JOB QUALIFICATIONS Education Bachelor's degree is preferred Cosmetology license and/or a cosmetology management license where required by state law Experience 2-3+ years relevant, fast‑paced retail management work experience or other relevant work experience Financial management: success with driving top‑line sales, interpreting reporting data, managing payroll budgets, and controlling expense Cosmetology management: Advanced competency in services, including sales, guest experience, and product attachment; demonstrated knowledge of Board of Cosmetology regulations and hiring requirements Retail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture, and executing merchandise directives Leadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change‑curve, developing collaborative relationships with others, and leading and influencing a team Skills Proficient with basic technology (e.g., Point of Sale system, Microsoft Office programs, and Apple devices) Excellent written and verbal communication Strong collaboration and interpersonal skills Strong organizational skills to manage multiple tasks Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable SPECIAL POSITION REQUIREMENTS Work a flexible, full‑time schedule to include days, evenings, weekends, and holidays Attend corporate business meetings and conferences WORKING CONDITIONS Continuous mobility throughout the store during shift Frequent standing, bending, reaching, and twisting during shift Frequent lifting and/or moving up to 25 lbs. during shift Continuous coordination and manipulation of objects during shift Frequent use of a computer, telephonic devices, and related office supplies If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job. The pay range for this position is $33.00 - $40.00 / Hour with the opportunity for eligible associates to earn additional compensation pursuant to the Company's bonus plan. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, shift, geographic location, and business and organizational needs. Full‑time positions are eligible for paid time off, health, dental, vision, life and disability benefits. Part‑time positions are eligible for dental, vision, life, and disability benefits. For additional information concerning our benefits, visit our Benefits and Career Development page: ***************************** ABOUT At Ulta Beauty(NASDAQ: ULTA),the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well‑established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full‑service salon in every store featuring-hair, skin, brow, and make‑up services. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act. #J-18808-Ljbffr

LIVunLtd is looking for a Guest Experience Manager to join our growing team in New York, New York. As the Guest Experience Manager you will work at one of LIVunLtd's luxury commercial buildings to oversee and manage all concierge services for guests and clientele. The Guest Experience Manager will oversee day‑to‑day related concierge and facility functions and activities, and administer company policies and procedures. As the Guest Experience Manager, you will serve as the main point of contact for all things related to concierge requests and will serve as a liaison between guests, clients, and internal operations, striving to anticipate needs, resolve issues promptly, and elevate overall guest satisfaction. Pool knowledge, although not required, is definitely a bonus!ESSENTIAL RESPONSIBILITIESDaily Operations & Concierge Services Lead daily visitor‑facing operations with a focus on customer service, organization, and efficiency ensuring visitors are attended to pleasantly, professionally, and promptly. Interact with the public in a positive and enthusiastic manner, modeling exemplary service standards. Communicate with a variety of visitors with diverse interests and abilities to ensure a positive retail experience. Support customer service in resolving visitor concerns and complaints in person, by phone, and via email. Take strategies developed by senior leadership and execute them at the operational level and provide feedback for continuous improvement. Execution of Gift With Purchase and other marketing campaigns. Daily communication and interactions with 90+ retailers. Liaison, survey, and feedback coordination between the management and the tenants Capture retail trends, patterns, and sales and provide a comparison analysis with the historical data. Maintain, process, and respond to all google, yelp, tripadvisor reviews. Fitness + Group Fitness Programs Create and distribute a monthly calendar of classes and activities related to the property. Collaborate with LIVunLtd's Fitness Director to create a recurring schedule of group fitness classes based on the allocated budget and clientele interest. Collect daily attendance data from class instructors and report the totals each month to Fitness Director and VP, Operations. Act as resident's point of contact for promoting and booking LIVunLtd's personal training sessions, private instruction, massage and spa services. Events, Promotion, Sales, and Networking Work with off‑site Creative Team to coordinate events on property. Ensure LIV‑approved promotional materials are on display on property. Attend periodic on‑site parties and functions. Reconcile and submit invoices for all purchases and expenses. Develop and maintain strong relationships with local businesses, restaurants, and preferred vendors. Complete and maintain a “Neighborhood Guide” (guide provided by Creative Team) for local businesses in proximity to the property. Make regular visits to “hot list” restaurants and venues to create awareness of our needs and our brand. Dress professionally and polished at all times; when applicable wear corporate approved LIV apparel while working. Operations + Facility Management Oversee day‑to‑day facility operations, including daily upkeep and managing the cleaning and maintenance of equipment Ensure compliance with safety/emergency/incident/accident protocols. Maintain effective communication with residents, supervisors, building management and ownership in order to keep them apprised of club operational needs, happenings, and occurrences. Training, educating, monitoring, and coaching on‑site staff on all facility procedures. Reporting issues to property management, such as HVAC, lighting, plumbing, painting, hazards, etc. NOTE The specific examples in each section are not intended to be all‑inclusive, they represent the typical elements and criteria considered necessary to perform. Other job‑related duties may be assigned and could require work outside of duties listed. This description is subject to change, at the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; “at will” employment remains. COMPENSATION The Guest Experience Manager position with LIVunLtd pays a range from $60,000-$75,000 per annum. Being the third party nature of LIVunLtd, salaries are dependent on the location of the position. #J-18808-Ljbffr

The mission of the Marketing Insights team is to understand the needs, experiences, behaviors, and attitudes of our users and customers to maximize the value Meta can deliver across our platforms and services. Our team are experts in research technique and practice, but our differentiator is how we act as full-stack partners to help identify and actualize the marketing strategies that connect people and businesses to meaningful experiences. **Required Skills:** Marketing Insights Researcher Responsibilities: 1. Identify opportunities and develop the learning agendas (in collaboration with other functions such as User Experience Research (UXR), Data Science, Creative) to support progress on business goals 2. Responsible for framing strategy decisions, driving alignment, and unblocking progress - ensuring the right conversations are happening and marketing is set up to succeed 3. Design and execute quantitative and qualitative research to support decision-making, strategic planning and shape marketing and brand strategies, campaign development, product development, retail and channel strategy 4. Translate research findings into actionable insights with clear recommendations 5. producing highly effective communication that motivates people to apply learnings in marketing and across the organization **Minimum Qualifications:** Minimum Qualifications: 6. Research Expertise: 8+ years of research experience. Mastery of qualitative and quantitative methods, with the ability to apply them in a business context to inform decision-making 7. Marketing Expertise: Proven expertise in shaping insights-driven marketing campaigns and product launches from definition to execution, with a focus on shaping strategy, driving alignment, and delivering business outcomes 8. Strategic Leadership: Resolves ambiguity, drives cross-functional alignment. Experience convening stakeholders and drive decision making in ambiguous or evolving contexts. Track record of thriving in time-sensitive environments **Preferred Qualifications:** Preferred Qualifications: 9. 12+ years of research experience 10. Experience in the technology space 11. Experience in developing AI features for Hardware/Device 12. Experience in leading insights-focused product/feature launches from definition to execution, driving impact and influencing product and marketing decision-making 13. Experience collaborating proactively and effectively with a broad variety of partners 14. Experience thinking holistically/creatively in addition to technically/analytically 15. Education: Bachelors degree required, MA or PhD preferred **Public Compensation:** $160,000/year to $219,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.

Our client, a world leader in biotechnology, is looking for a “Sr UX Researcher” based out of Manhattan, NY. Job Duration: Long Term Contract (Possibility Of Extension) Pay Rate: $80/hr - $96/hr DOE Company Benefits: Medical, Dental, Vision, Paid Sick leave, 401K Prescient Design team (AI for Drug Discovery) is seeking an experienced UX Researcher to bridge the gap between world -class scientists and AI development teams. You'll lead user research for advanced AI and LLM -based scientific tools, shaping user -centered product strategies that accelerate biomedical innovation. Key Responsibilities Lead end -to -end UX research and usability testing to inform product strategy and identify workflow pain points. Design and execute usability studies using diverse methodologies (contextual inquiries, heuristic evaluations, interviews). Gather, analyze, and track qualitative and quantitative user feedback, driving continuous improvement of AI models and tools. Translate insights into actionable recommendations that influence product direction and enhance user engagement. Develop and maintain user -testing infrastructure, including recruitment pipelines and research documentation. Collaborate closely with AI/ML engineers, scientists, and cross -functional stakeholders to align product features with user needs. Communicate insights effectively to both technical and non -technical audiences. Qualifications 3-5+ years of experience in UX research for complex, expert -facing or technical systems. Proficiency in qualitative and quantitative research methods, usability testing, and data analysis. Hands -on experience with platforms like UserTesting or Contentsquare. Strong communication, analytical, and stakeholder management skills. Preferred: experience with LLM -based tools, agentic frameworks, or scientific/biomedical software. If interested, please send us your updated resume at **********************/***************************

About Riley Riley is on a mission to create happier and more engaged teams. For ages, offices have played a major part in company culture and now that workplace trends have accelerated towards remote and hybrid teams, we're here to fill the void left by the rituals and experiences that used to be shared in person. Riley's answer is a platform that combines experienced, service-minded individuals with technology to create a new way to connect with employees and keep them engaged and happy. A huge part of Riley's mission is to provide diverse job opportunities and career advancement paths for individuals of all backgrounds. The Role This role is ideal for someone who is eager to get in on the ground floor of an exciting new startup. This is an opportunity for a motivated individual to take ownership and gain knowledge across multiple aspects of a business. You will wear many hats and must be comfortable knowing that no two days are alike. You'll be asked to collaborate directly with both Co-Founders and your feedback will be instrumental in shaping the foundation of the company. While your responsibilities will be broad, the primary responsibilities will include: Creating Event Programming/Experiences Riley's clients expect curated and thoughtful events to keep their teams engaged and interested so we need someone who likes to think out of the box to create novel, fun, and worthwhile virtual events. You'll be instrumental in sourcing, organizing, and coordinating events for clients and also building the database of events for the future. Riley seeks to recreate some of the rituals that are missed from the physical office, such as acknowledgment of birthdays or special occasions. As head of events/experiences, we'll need someone who can fill this void by offering up interesting ways for companies to reimagine these types of employee experiences. Liaising With Co-Founders As we grow Riley, we're hoping to find a motivated individual who's interested in learning what works and what doesn't and isn't afraid to share valuable feedback. You'll be instrumental in sharing ideas that will be implemented in all facets of the business including marketing, operations, and training. Team Building As one of our first employees, the expectation will be that you will grow into a leadership role in a short period of time. This means we're looking for someone who's up for a challenge and isn't afraid to learn new things and is eager to not only learn, but also to teach and lead by example. We show a strong preference for those with a demonstrated, scrappy, customer service oriented bend. *For this role, you will be reporting to Manhattan five days a week during regular business hours (8:00AM-5:00PM). Who You Are A solid human being....you do things the right way and won't compromise your morals. Events experience of 1-3 years highly preferred. Track record showing you've coordinated events (ideally virtual) or experiences for offices and their employees. Hospitality industry (hotels, restaurants) experience a plus. Ideally you've managed people in the past. Not a deal-breaker, but at some point you'll be in charge of a team, so experience helps. You're super organized - you even surprise yourself with how you stay on top of everything. You're high energy - the more you have to do, the happier you are. You're a people person who truly cares about keeping the team happy, and have been known to go above and beyond to make sure of that. You're mature enough to take the work seriously, no matter how tedious the task. Benefits Competitive Compensation Health benefits Flexible vacation policy Commuter benefits To apply, please send over your resume and a cover letter *you'd actually want to read*. Note that we have a rolling hiring process, so if you haven't heard from us feel free to check in!

ADP is hiring a Senior UX Researcher. Are you inspired by transformation and making an impact on the lives of millions of people every day? Are you empathic to client needs and committed to leveraging research to create elegant, easy-to-use experiences? Well, this may be the role for you. Ready to design what's next? In this role, you will be part of ADP's UX Research team, where you will identify and conduct various research methods to inform what we create for ADP's cloud-based payroll, tax, HR, and benefits solutions. Every day, you will be the voice of our clients with UX designers, product managers, and developers. You're on a constant mission to understand them better by analyzing research data and asking key questions that inform our product and design decisions. You help our developers better understand their clients so that they can build a better product. To thrive in this role, you should be comfortable running all phases of research, from planning to study and presentation. You know how to identify the proper research methods based upon the product phase and timeline. You need experience conducting research interviews, survey coding (bonus points if you excel at complex survey design), and unmoderated usability testing. We're looking for an out-of-the-box thinker with a hunger to try new things and a passion for impact. You'll be accountable for something significant: the uncompromising quality of products that impact people's lives. Like what you see? Apply now! Learn more about ADP at jobs.adp.com What You'll Do: Here's what you can expect on a typical day in the life of a UX Researcher at ADP. Product voice and ownership mindset. You're the lead voice asking why to understand what questions you need to answer and how data might help make those decisions. You'll also create proposals and timelines to make these ideas a reality. Strategy and vision. We're always looking for new methods and approaches to reliable scientific data. You have a desire and aptitude for spotting User Experience research trends and turning them into enterprise recommendations. You'll work each day with people from across the product development team in a fast-paced environment to understand issues and communicate user priorities. Recruit - Collect. Having experience working in scrums and as part of Agile work teams, you'll recruit and manage test participants for your research and collect quantitative and qualitative data to meet product goals and support data-driven design. Variety of work. There is no typical day. You could be working on anything from data collection to one-on-one conversations with clients or coding a survey. You know how to apply different methods based on the situation. AI-Enhanced research. You'll work with research tools that incorporate modern AI capabilities, and give you convenient, hands-on exposure to emerging technologies and helping stay current as the field continues to evolve.

AnswerLab is looking for contract UX Researchers based in NYC. Must be comfortable conducting in-person sessions. Who We Are AnswerLab is a UX research and experience strategy firm that partners with the world's boldest brands to create experiences people love. We don't just deliver insights-we shape product direction, influence strategy, and accelerate innovation at companies like Amazon, American Express, Google, and Meta. As a team of experience strategists, we uncover the "why" behind user behavior and transform it into clarity, direction, and momentum for our clients. Whether advising on AI, accessibility, or emerging technologies, we help design solutions that drive measurable business impact and build better futures for users. What makes us successful is simple: the people who work here. We're a team of intelligent, curious, and collaborative professionals who care deeply about solving problems and making a difference. At AnswerLab, you're empowered to lead, grow, and have a real impact-supported by teammates who value thoughtful work, cross-functional collaboration, and yes, even a good laugh along the way. Who You Are You are passionate about research: you love to learn new methods, test out new tools and technologies, and think deeply about the human-centered issues we face as researchers. You also see yourself as a partner to stakeholders and clients, bringing them into the research experience and listening deeply to their needs as you conduct studies that address their business questions. You're proactive, adaptable, and organized: you're ready to explore creative solutions to challenges as they arise, and you have the time management skills to keep everything moving forward. Ideal candidates have at least 4 years of hands-on experience leading research studies, with experience partnering with stakeholders or clients during the research process. We are open to candidates from a range of consulting and research backgrounds (e.g., UX research, market research, academia, public health, etc.). This role requires availability to attend in-person research sessions or client meetings at our NYC office or designated client sites. The qualified candidate will be responsible for: * Building trusted relationships with clients, including providing consultative guidance and proactively recommending/implementing solutions to drive the research process forward * Leading UX research studies end-to-end, including: * Consulting on research methodology or project scope, as appropriate * Developing moderator guides * Consulting with clients on the development of prototypes for testing * Moderating remote and in-person (when safe) user experience research studies or conducting interviews in the field * Analyzing the research findings, delivering insights that address the stated research questions * Crafting recommendations in alignment with research findings for potential next steps in product development * Developing presentations (written deliverables and/or slide decks) to communicate findings and recommendations * Collaborating with clients to ensure the report meets their business needs * Presenting to client teams * Exploring creative solutions to research challenges, such as providing recommendations to improve internal processes or establish best practices with our clients * Continuing to develop your research and consultative skills, leveraging these skills to create research experiences that our clients, participants, and colleagues love while delivering impactful results * Keeping projects on schedule and within scope and budget * Contributing to AnswerLab's knowledge library: documenting best practices and contributing your expertise to internal initiatives and learning experiences as appropriate. We understand that outstanding candidates can come from a variety of backgrounds. While specific experience is important, we are ultimately looking for candidates who have the personal characteristics to thrive in a growing client-focused business. The qualified candidate will have experience in and meet most of the criteria listed below: * 4+ years of hands-on experience conducting qualitative research, either in the UX space or a related research field. * Leading consulting engagements with clients/stakeholders -- either in research specifically or with a management consulting firm that uses analytical data to support conclusions * Designing and writing discussion guides, screeners, test protocols, and final reports * Using online/remote tools for conducting research (e.g., Zoom, WebEx, GoToMeeting, etc.) * Conducting presentations with senior-level business managers and executives * Demonstrated ability to 1) work independently and drive towards deadlines, 2) produce high-quality deliverables for clients, and 3) think creatively and solve problems * Ability to engage with business and research managers in Fortune 500 companies * Excellent communication skills and the ability to facilitate discussions * Ability to work in a fast-paced deadline-driven environment, manage competing priorities, and be an independent problem-solver * Presentation skills, including building slide decks and presenting results and recommendations to clients * Undergraduate and/or advanced degree - preferably an educational background in Experimental Psychology, Cognitive Psychology, Human Factors, Human-Computer Interaction, or other related disciplines with a solid foundation in research-based design using qualitative methods In addition to expertly meeting the requirements outlined above, your success will be measured on our eight Core Values: AnswerLab's Core Values: * Build trust * Provide amazing service * Support and Encourage Inclusivity * Jump in to help others * Handle change with flexibility * Innovate our products and processes * Explore creative solutions to challenges * Make AnswerLab a great place to work Physical Requirements: * Overtime may be required to meet project deadlines. * Sitting for extended periods. * Dexterity of hands and fingers to operate a computer keyboard, mouse, and other devices and objects. No staffing/recruiting agencies, please. We are interested in every qualified candidate who is eligible to work in the United States, however, we are not able to sponsor visas at this time. At AnswerLab, our mission is to create experiences people love. This means we strive to make our company a great place to work for people from all walks of life. Hiring people from a wide variety of backgrounds makes our company stronger and helps us achieve our mission. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

ADP is hiring a Senior UX Researcher. Are you inspired by transformation and making an impact on the lives of millions of people every day? Are you empathic to client needs and committed to leveraging research to create elegant, easy-to-use experiences? Well, this may be the role for you. Ready to design what's next? In this role, you will be part of ADP's UX Research team, where you will identify and conduct various research methods to inform what we create for ADP's cloud-based payroll, tax, HR, and benefits solutions. Every day, you will be the voice of our clients with UX designers, product managers, and developers. You're on a constant mission to understand them better by analyzing research data and asking key questions that inform our product and design decisions. You help our developers better understand their clients so that they can build a better product. To thrive in this role, you should be comfortable running all phases of research, from planning to study and presentation. You know how to identify the proper research methods based upon the product phase and timeline. You need experience conducting research interviews, survey coding (bonus points if you excel at complex survey design), and unmoderated usability testing. We're looking for an out-of-the-box thinker with a hunger to try new things and a passion for impact. You'll be accountable for something significant: the uncompromising quality of products that impact people's lives. Like what you see? Apply now! Learn more about ADP at jobs.adp.com What You'll Do: Here's what you can expect on a typical day in the life of a UX Researcher at ADP. Product voice and ownership mindset. You're the lead voice asking why to understand what questions you need to answer and how data might help make those decisions. You'll also create proposals and timelines to make these ideas a reality. Strategy and vision. We're always looking for new methods and approaches to reliable scientific data. You have a desire and aptitude for spotting User Experience research trends and turning them into enterprise recommendations. You'll work each day with people from across the product development team in a fast-paced environment to understand issues and communicate user priorities. Recruit - Collect. Having experience working in scrums and as part of Agile work teams, you'll recruit and manage test participants for your research and collect quantitative and qualitative data to meet product goals and support data-driven design. Variety of work. There is no typical day. You could be working on anything from data collection to one-on-one conversations with clients or coding a survey. You know how to apply different methods based on the situation. AI-Enhanced research. You'll work with research tools that incorporate modern AI capabilities, and give you convenient, hands-on exposure to emerging technologies and helping stay current as the field continues to evolve.

Description About Us: Advanced Systems Group, LLC enables creativity through better technology and operations for media creatives and content owners. From acquisition to delivery, on-premises or in the cloud, ASG ensures our clients' success through tailored solutions. One of North America's largest Media and Entertainment Technology and Operations suppliers, we provide engineering services, physical and cloud integration, training, support, and managed services. Our Managed Services deliver customized operations and services for all phases of media production, including creative and engineering. Founded in 1997, and providing nationwide services, ASG has teams based in North America, South America, and Europe. We are looking for: Advanced Systems Group LLC. is seeking a forward-thinking Social Growth Marketing Analyst who sits at the intersection of content distribution and optimization, data analytics, and artificial intelligence. This is not a traditional social media management role. You will be the architect of our client's social growth engine that informs their social strategy, leveraging cutting-edge AI tools to predict trends, drive increased audience engagement, and optimize their presence across social platforms and App Stores. You should be obsessed with data, fluent in the latest AI technologies, and know how to convert social engagement into tangible growth. This is a 3-month role with a strong possibility of extension. Responsibilities: Lead the AI adoption strategy: Scout, test, and implement the latest AI tools to revolutionize our social workflow. Predictive Modeling & Simulation: Utilize AI bots and agents to simulate audience behaviors and predict the performance of campaign concepts before they go live. Real-Time Trend Analysis: Identify and deploy AI-driven social listening tools to identify rising trends instantly and automate real-time content posting strategies to capture viral moments. Close the Loop: Deeply analyze social performance data to uncover algorithmic patterns, behavioral trends, and "why" things work, not just "what" worked. Strategic Refinement: Translate raw data into tactical recommendations that help optimize our social media roadmap across all platforms. Reporting: Build dynamic dashboards that track growth metrics, engagement rates, and ROI, ensuring all decisions are backed by evidence. Review and manage monthly reports from agency partners. Identify ad hoc data pull needs and run analytics. Cross-Channel Optimization: Analyze traffic flow from social channels to App Stores to identify drop-off points and conversion opportunities. Data-Led ASO Strategy: Refine App Store creative assets (screenshots, videos) and copy based on social testing data and user sentiment analysis. Implementation: Execute ASO experiments and implement changes to maximize organic installs and conversion rates. Rigorous Testing: Establish the development, execution & analysis of the testing frameworks, including proposal and refinement of testing hypotheses, to inform the strategic and creative direction Paid media campaigns: Oversee concepting, execution, and reporting on paid boosting campaigns in conjunction with agency support. Stay Ahead of the Curve: Act as the internal subject matter expert on all social platform updates, algorithm changes, and emerging features. Adaptability: Proactively propose new strategies to leverage new platform capabilities (e.g., new social algorithms, broadcast channels) the moment they are released. Manage internal team operations, partnering with procurement, product, GTM, Legal, etc to streamline team operations and inbound creative requests. Create internal inbound social request workflows. Own social attribution workflows (data pulls, refinements, etc). Required Qualifications & Experience: Experience: 4-5+ years in Growth Marketing, Social Strategy, or Digital Performance Marketing. AI Fluency: Demonstrated experience using AI tools for more than just copy (e.g., Using AI for data analysis, trend spotting, image generation, or audience simulation). Social Media fluency: experienced and skillful in keeping up to date on the rapidly changing social media landscape-and what makes content ‘social media first' Analytical Skills: Strong proficiency in analytics tools (Google Analytics, Sprinklr, Mixpanel, Tableau, and native platform insights like Meta Business Suite). ASO Knowledge: Understanding of the mobile app ecosystem and factors that drive App Store rankings and conversion. Mindset: You are a "mad scientist" of social marketing-you love running experiments, breaking things to see how they work, and trusting data over intuition. Compensation & Benefits:This full-time role offers a salary of $160,000-$180,000 depending on experience. Interested applicants, including those from Washington state, may contact [email protected] to request a full disclosure of the benefits offerings. Advanced Systems Group LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services. Job Description • Assumes overall responsibility for research methodologies that are leveraged and incorporated throughout the Software Development Lifecycle ensuring end-user participation in an iterative manner. • Follows processes and best practices of UCD and Research and contributes to the communication and establishment of UCD processes across projects. • Works with internal and external customers (Marketing, Service Technology, end-users and domain experts) to analyze user and business needs • Conducts usability tests, card sorts, surveys, focus groups, interviews, task analysis, field and crowd sourcing user research. • Identifies the appropriate user experience research methods/activities for each project, and is responsible for designing, planning, implementing and communicating the results of these studies to the project teams. • Provide input to the User Interface design of applications based upon research findings. • Work collaboratively with UX team members, Development teams, Product Owners, Users, and other stakeholders as part of an agile software development process • Leverage User Experience research and analysis techniques to evaluate product requirements, user interface designs, and product modules or functional areas • Participate in the development of schedules by providing estimates regarding individual research tasks. Assist management in project tracking by providing regular, comprehensive status reports and/or project plans. • Acts as an internal UX Research consultant providing business and technical guidance on user experience to Development, Product Management and other stakeholders Qualifications: • Proficient at planning for, recruiting, designing, and moderating research activities • Capable to scoping research projects and determining appropriate qual/quant methods • Experience conducting research throughout an agile software development process. Education: • Bachelor's or Advanced Degree in a field such as Cognitive Psychology, Human-Computer Interaction, Human Factors, Engineering Psychology, Computer Science, Technical Communication, or Information Design • 5+ years of UX research experience in software or web product development Qualifications · Excellent communication, presentation, interpersonal and analytical skills; the ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization. · Minimum of 3 years professional experience in User Research, working successfully with project teams to drive results into design and development throughout the project lifecycle. · A strong portfolio demonstrating past work experience and deliverables (including study plans, reports). · End-to-end experience with all aspects of research (study design, recruiting, moderation, analysis, reporting). · Hands-on experience with the following methods: lab-based user testing, remote testing, field research, and survey design. Preferred Qualifications: · Experience in mobile or device-specific user research. · Experience in instructional design. Education: · Masters or PhD degree in Cognitive or Experimental Psychology, Technical Communication, Human Computer Interaction, or related field. Additional Information U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time

**Duration: 6 months (Hybrid)** + This project is focused on evaluating new and existing mobile features for iOS in conjunction with upcoming feature rollouts and marketing initiatives. The goal is to assess how these features are perceived by users and to inform strategic decisions around whether a feature should be launched, improved, or deprioritized-ultimately ensuring that feature development aligns with user needs and delivers meaningful value. **Overall Responsibilities:** + This role will focus on using survey and interview studies to evaluate features, and messaging, and to inform a potential marketing strategy. + Design and implement research studies (semi-structured interviews, usability tests, surveys). + Run research studies (e.g., program a survey in Qualtrics, carry out interviews with participants, etc.). + Plan and execute evaluations of new and existing messaging apps features. + Define success metrics and KPIs for feature performance. + Design user research studies and analyze feedback to assess feature value. + Identify user pain points and areas for improvement. + Make data-driven recommendations on whether a feature should be launched, improved, or deprioritized. + Align recommendations with business goals and marketing strategies + Create reports and presentations to communicate findings and decisions. + Influence product roadmap and prioritization through clear evidence-based insights. + Analyze results and communicate findings (e.g., in slide decks). **Experience (Mandatory):** + 4 years of experience in an applied research setting, or similar. + Experience assessing and enhancing the user experience of messaging and mobile app features during launch phases on iOS and Android. + Strong understanding of user experience (UX) principles and design thinking. + Experience with research design and analysis utilizing various methods (e.g., usability studies, contextual inquiry, surveys, etc.). + Experience with Qualtrics and basic statistical techniques. + Strong grasp of diverse research methods, including A/B testing, alpha and beta testing, usability studies, concept testing, diary studies, literature reviews, focus groups, and surveys etc. + Excellent communication and collaboration skills including ability to distil findings into concise insights and engage and excite stakeholders about research. **Experience (Desired):** + Successful track record of running user research programs, employing a variety of qualitative and quantitative research methods. + Self-motivated and able to work with little direction. + Passionate, high attention to detail, innovative, creative, and team focused. + Familiar with Android or iOS. **Education:** + BA/BS degree or equivalent practical experience. **About US Tech Solutions:** US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy Inc. employee, whether a team member of Etsy or Depop, you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human. Salary Range: $136,000.00 - $176,000.00What's the role? We're looking for a Senior User Experience Researcher who's passionate about blending data science and human insight to shape how our machine learning systems - powering Search, Recommendations, and Ads - help people discover the things they love. This is a full-time position reporting to the Product Research Manager. In addition to salary, you will also be eligible for an equity package, an annual performance bonus, and our competitive benefits that support you and your family as part of your total rewards package at Etsy. For this role, we are considering candidates based in the United States. Candidates living within commutable distance of Etsy's Brooklyn Office Hub or in the San Francisco Bay Area may be the first to be considered. For candidates within commutable distance, Etsy requires in-office attendance once or twice per week depending on your proximity to the office. Etsy offers different work modes to meet the variety of needs and preferences of our team. Learn more details about our work modes and workplace safety policies here. What's this team like at Etsy? The Search, Recommendations, and Ads ML teams work on systems that influence nearly every buyer and seller experience on Etsy. Together, you'll explore how customers interact with algorithms - how they search, how they browse, and how they trust what they see - and ensure our models reflect the diversity, creativity, and authenticity of our community. What does the day-to-day look like? Design and lead research that blends quantitative analysis with qualitative storytelling to illuminate how buyers and sellers experience Etsy's machine-learning-powered features (e.g., data-driven segmentation, survey analysis, journey mapping). Partner with ML engineers and data scientists to identify where human insights can inform model training, evaluation, and optimization. Study how users interpret algorithmic recommendations, search results, and ad placements - and how those systems can better align with user intent, expectations, and delight. Combine attitudinal data derived from interviews, usability studies, and surveys with behavioral and analytics data to identify impactful opportunities to improve our ML models. Develop evaluation frameworks that combine quantitative metrics (relevance, engagement, fairness) with human experience measures (trust, satisfaction). Communicate insights through engaging storytelling - turning data, quotes, and trends into clear guidance for cross-functional partners. Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law. Qualities that will help you thrive in this role are: You're fluent in both human stories and statistical models - equally comfortable running regressions or facilitating a cross-functional strategy workshop. You've led user research in complex, data-driven environments and have 3+ years of experience influencing product decisions. You are confident with qualitative and quantitative user research methods like contextual inquiry, usability testing, survey design, and diary studies. You have experience with database querying (BigQuery / SQL) and are familiar with statistical programming (R, Python) and advanced analytics. You have experience with AI-powered products (e.g., large language models, conversational AI, generative AI) and a robust understanding of the underlying technology and unique user challenges. You are familiar with human-in-the-loop workflows, reinforcement learning from human feedback (RLHF), or model interpretability. You love collaborating across disciplines - translating between the perspectives of machine learning engineers, designers, and product managers. You're motivated by making technology more human, transparent, and trustworthy. Bonus Points You have experience researching or supporting Search, Recommendation, or Ads systems in large-scale marketplaces. You hold a Master's or Ph.D. in Human-Computer Interaction, Data Science, Statistics, Cognitive Science, Sociology, or a related field. Additional Information What's Next If you're interested in joining the team at Etsy, please share your resume with us and feel free to include a cover letter if you'd like. As we hope you've seen already, Etsy is a place that values individuality and variety. We don't want you to be like everyone else -- we want you to be like you! So tell us what you're all about. Our Promise At Etsy, we believe that a diverse, equitable and inclusive workplace furthers relevance, resilience, and longevity. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status, or any other characteristic protected by applicable law. If, due to a disability, you need an accommodation during any part of the application or interview process, please let your recruiter know. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skills.

The mission of the Marketing Insights team is to understand the needs, experiences, behaviors, and attitudes of our users and customers to maximize the value Meta can deliver across our platforms and services. Our team are experts in research technique and practice, but our differentiator is how we act as full-stack partners to help identify and actualize the marketing strategies that connect people and businesses to meaningful experiences. Minimum Qualifications * Research Expertise: 6+ years of research experience. High degree of qualitative and quantitative research expertise, with the ability to apply them in a business context to drive decision-making and raise salience of new opportunities * Marketing Expertise: Proven expertise in shaping insights-driven marketing campaigns and product launches from definition to execution with a focus on shaping strategy, driving alignment, and delivering business outcomes * Strategic skills: Adept at navigating ambiguity, identifying problems to solve, setting priorities, and driving learning agendas with minimal guidance * Education: Bachelors degree required, MA or PhD preferred Preferred Qualifications * 3+ years experience working in the digital advertising landscape and specifically with Meta's suite of advertising and measurement products * Experience with marketing campaign analysis and measurement * Experience influencing, and providing direction to cross-functional teams, including engineering, data science, sales, product, and creative to execute and evaluate marketing campaigns Responsibilities * Develop the learning agendas to support progress on business goals * Design and execute quantitative and qualitative research to support decision-making, strategic planning and shape marketing/brand strategies, campaign development, product development, retail/channel strategy * Translate research findings into actionable insights with clear recommendations * producing highly effective communication that motivates people to apply learnings in marketing and across the organization About Meta Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics. Equal Employment Opportunity Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here. Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.

ADP is hiring a Lead UX Researcher. Are you inspired by transformation and making an impact on the lives of millions of people every day? Are you empathic to client needs and committed to leveraging research to create elegant, easy-to-use experiences? Well, this may be the role for you. Ready to design what's next? Join ADP's UX Research team and shape the future of human capital management for some of the world's largest enterprises. In this role, you won't just conduct research - you'll influence strategy, guide design decisions, and ensure our products deliver meaningful impact for HR practitioners and their organizations. As a trusted research lead, you'll dive deep into the complexities of the HR experience, uncovering insights that help product teams define the problem space and empower UX designers to craft solutions that truly resonate with the people using them. Your work will directly inform how millions of people interact with our software every day. And every day, you will be the voice of practitioners and clients with UX designers, product managers, developers, customer service, and sales. Like what you see? Apply now! Learn more about ADP at jobs.adp.com What You'll Do: Here's what you can expect on a typical day in the life of a UX Researcher at ADP. Product voice and ownership mindset. You're the lead voice asking "why" to understand what questions you need to answer and how data might help make those decisions. You'll also create proposals and timelines to make these ideas a reality. Strategy and vision. We're always looking for new methods and approaches to gathering reliable data. You have a desire and aptitude for spotting User Experience research trends and using them in the enterprise. You'll work each day with people from across the product development team in a fast-paced environment to understand issues and communicate user priorities. Recruit & Collect. Having experience working in scrums and as part of Agile work teams, you'll recruit and manage test participants for your research and collect quantitative and qualitative data to meet product goals and support data-driven design. Variety of work. There is no typical day. You could be working on anything from data collection to one-on-one conversations with clients or coding a survey. You know how to apply different methods based on the situation.

AnswerLab is looking for contract UX Researchers based in NYC. Must be comfortable conducting in-person sessions. Who We Are AnswerLab is a UX research and experience strategy firm that partners with the world's boldest brands to create experiences people love. We don't just deliver insights-we shape product direction, influence strategy, and accelerate innovation at companies like Amazon, American Express, Google, and Meta. As a team of experience strategists, we uncover the “why” behind user behavior and transform it into clarity, direction, and momentum for our clients. Whether advising on AI, accessibility, or emerging technologies, we help design solutions that drive measurable business impact and build better futures for users. What makes us successful is simple: the people who work here. We're a team of intelligent, curious, and collaborative professionals who care deeply about solving problems and making a difference. At AnswerLab, you're empowered to lead, grow, and have a real impact-supported by teammates who value thoughtful work, cross-functional collaboration, and yes, even a good laugh along the way. Who You Are You are passionate about research: you love to learn new methods, test out new tools and technologies, and think deeply about the human-centered issues we face as researchers. You also see yourself as a partner to stakeholders and clients, bringing them into the research experience and listening deeply to their needs as you conduct studies that address their business questions. You're proactive, adaptable, and organized: you're ready to explore creative solutions to challenges as they arise, and you have the time management skills to keep everything moving forward. Ideal candidates have at least 4 years of hands-on experience leading research studies, with experience partnering with stakeholders or clients during the research process. We are open to candidates from a range of consulting and research backgrounds (e.g., UX research, market research, academia, public health, etc.). This role requires availability to attend in-person research sessions or client meetings at our NYC office or designated client sites. The qualified candidate will be responsible for: Building trusted relationships with clients, including providing consultative guidance and proactively recommending/implementing solutions to drive the research process forward Leading UX research studies end-to-end, including: Consulting on research methodology or project scope, as appropriate Developing moderator guides Consulting with clients on the development of prototypes for testing Moderating remote and in-person (when safe) user experience research studies or conducting interviews in the field Analyzing the research findings, delivering insights that address the stated research questions Crafting recommendations in alignment with research findings for potential next steps in product development Developing presentations (written deliverables and/or slide decks) to communicate findings and recommendations Collaborating with clients to ensure the report meets their business needs Presenting to client teams Exploring creative solutions to research challenges, such as providing recommendations to improve internal processes or establish best practices with our clients Continuing to develop your research and consultative skills, leveraging these skills to create research experiences that our clients, participants, and colleagues love while delivering impactful results Keeping projects on schedule and within scope and budget Contributing to AnswerLab's knowledge library: documenting best practices and contributing your expertise to internal initiatives and learning experiences as appropriate. We understand that outstanding candidates can come from a variety of backgrounds. While specific experience is important, we are ultimately looking for candidates who have the personal characteristics to thrive in a growing client-focused business. The qualified candidate will have experience in and meet most of the criteria listed below: 4+ years of hands-on experience conducting qualitative research, either in the UX space or a related research field. Leading consulting engagements with clients/stakeholders -- either in research specifically or with a management consulting firm that uses analytical data to support conclusions Designing and writing discussion guides, screeners, test protocols, and final reports Using online/remote tools for conducting research (e.g., Zoom, WebEx, GoToMeeting, etc.) Conducting presentations with senior-level business managers and executives Demonstrated ability to 1) work independently and drive towards deadlines, 2) produce high-quality deliverables for clients, and 3) think creatively and solve problems Ability to engage with business and research managers in Fortune 500 companies Excellent communication skills and the ability to facilitate discussions Ability to work in a fast-paced deadline-driven environment, manage competing priorities, and be an independent problem-solver Presentation skills, including building slide decks and presenting results and recommendations to clients Undergraduate and/or advanced degree - preferably an educational background in Experimental Psychology, Cognitive Psychology, Human Factors, Human-Computer Interaction, or other related disciplines with a solid foundation in research-based design using qualitative methods In addition to expertly meeting the requirements outlined above, your success will be measured on our eight Core Values: AnswerLab's Core Values: Build trust Provide amazing service Support and Encourage Inclusivity Jump in to help others Handle change with flexibility Innovate our products and processes Explore creative solutions to challenges Make AnswerLab a great place to work Physical Requirements: Overtime may be required to meet project deadlines. Sitting for extended periods. Dexterity of hands and fingers to operate a computer keyboard, mouse, and other devices and objects. No staffing/recruiting agencies, please. We are interested in every qualified candidate who is eligible to work in the United States, however, we are not able to sponsor visas at this time. At AnswerLab, our mission is to create experiences people love. This means we strive to make our company a great place to work for people from all walks of life. Hiring people from a wide variety of backgrounds makes our company stronger and helps us achieve our mission. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

+ As a UX Researcher, you will conduct independent research, analyze real user behavior and work with Designers, Product Managers and Engineers to improve product for business users. Your research will be a key driver in making projects successful, and you are encouraged to find new opportunities for improving product UX. **Responsibilities:** + Drive user centered product strategy through close partnerships with Research, Design, and our product partners (PMs and Eng). + Work closely with executive stakeholders to understand top of mind questions and define and scope research to answer those questions. + Define the roadmap of research for foundational and strategic work across product pillars. + Collaborate with various functions & multiple teams across PA's. **Experience:** + 5+ years' experience as a User Experience Researcher. + Mixed methods research (quantitative and qualitative) + Previous experience working on growth or go-to-market research strategies + Understanding of the strengths and shortcomings of different research methods, including when and how to apply them during each product phase. + Breadth of experience in qualitative research methodology, and product strategy. + Excellent interpersonal skills and demonstrated ability to work with a wide variety of stakeholders from different disciplines and levels. + Excellent communication, facilitation, and presentation skills. + Evidence of strategic-level impact. + Excited about working on large scale products, helping a very diverse user base. + Understanding of the strengths and shortcomings of different research methods, including when and how to apply them during each product phase. **Skills:** + Mix Method Research + Growth or Go-to-market research strategies + Research methodologies + Product life cycle **Education:** + Bachelor's degree in human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, related field **About US Tech Solutions:** US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (********************************** . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.