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User experience researcher job in Fair Lawn, NJ
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$71k-143k yearly est. 2d ago
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Senior Mortgage Credit Research Leader
Prudential Annuities Distributors (Pad
User experience researcher job in Newark, NJ
A global financial services leader in Newark, NJ is seeking an experienced professional in mortgage credit research with a strong background in underwriting and analytical skills. You will evaluate investment opportunities and train junior analysts, contributing to a collaborative team environment. Required qualifications include a BA/BS degree and at least 10 years of experience in the field. A competitive salary range of $200,000 to $225,000 is offered for this role.
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$200k-225k yearly 2d ago
Insights Director: Lead Consumer & Corporate Research
Global Strategy Group 3.5
User experience researcher job in New York, NY
A leading public affairs agency in Washington, DC seeks a Director for their Insights research team. This role involves managing consumer insights, corporate, and market research projects, requiring 6-8 years of relevant experience. Candidates must excel in project management, client engagement, and have a background in both quantitative and qualitative methods. A comprehensive benefits package and discretionary bonus are included.
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$98k-135k yearly est. 4d ago
Experience Manager
ULTA Beauty 4.3
User experience researcher job in Scarsdale, NY
Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences-for true beauty enthusiasts. At Ulta Beauty, we're transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.
If you seek greater purpose-a place of vision, mission, and lived values-where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.
GENERAL SUMMARY & SCOPE
The Experience Manager (EM) is responsible for leading through Ulta Beauty's mission, vision, and values in order to develop a high-performing team that consistently delivers top-line sales growth in retail and services. The EM leads a team of stylists, estheticians, guest coordinators (select locations), Assistant Services Managers (select stores), Sales Managers and boutique leads. This leader is accountable for all aspects of the guest experience, retail sales, and services businesses, including salon services, boutiques, retail sales, makeup, and guest satisfaction. The EM is accountable for Net Promoter Score (NPS) and delivering an exceptional guest experience. The EM drives their business through a focus on performance (NPS, services, boutiques, makeup, and retail sales), people (guest experience and associate culture), and process (operating procedures and compliance standards). This position requires a drive for results, a passion for the beauty industry, the ability to deliver exceptional guest service, and the ability to lead, influence, and develop their team.
PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Job Functions)
The EM is a champion of Ulta Beauty's mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):
Performance
Promote a culture of accountability to meet or exceed the store's goals related to services, boutiques, retail sales, guest loyalty (including credit), payroll, omni-channel, and retail shrink as set by Ulta Beauty for the store.
Drive company profitability through operational excellence, top‑line sales growth and expense control.
Leverage store forecast and payroll budgets to support with store scheduling needs and communicate the needs to the GM to maximize productivity, achieve sales and payroll goals, and complete workload on time, and within the payroll budget.
Address underperforming metrics related to the store's services, boutiques, retail sales, services sales, loyalty, store visit and audit results by developing strategies using company programs, tools, and resources to improve and grow these areas of the business.
Support direct reports in developing and maintaining their clientele.
Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and guest service experience.
Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests.
Maintain prompt, regular attendance as the EM and hold store associates accountable to the Ulta Beauty attendance policy.
People
Attract, hire, retain and source a diverse team of top talent for the salon and boutiques, leveraging a variety of methods including social media platforms, and efficiently address any staffing needs and open positions for the store.
Build a highly engaged team that embodies the Ulta Beauty brand through effective collaboration, open and honest two‑way communication, prioritization of work and coaching to the behaviors that will drive guest loyalty.
Create an inclusive environment that inspires and encourages the growth and engagement of associates.
Support all aspects of manager and associate professional development, including training, providing individualized competency‑based feedback and coaching, performance reviews, succession planning, and individual development plans to enable continuous development and drive sales performance.
Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance.
Ensure direct reports regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance.
Establish professional peer and brand partner relationships that foster a shared interest in collaboratively delivering on sales and service goals.
Model a culture of teamwork and guest service excellence by working alongside the leadership team, establishing priorities, providing clear direction and support, and sharing best practices.
Execute the Guest Engagement Leader program flawlessly through business ownership, associate coaching, and leading a helpful and friendly guest experience to drive business results across all Annual Performance Goals (APGs) metrics for the store.
Process
Be knowledgeable of and ensure compliance with Ulta Beauty's policies, procedures, and standards for the store, including the Infection Control Policy.
Adhere to and enforce Ulta Beauty's dress code.
Use the company's scheduling tool as directed to create and adjust schedules, manage attendance in‑the‑moment, and to schedule the right associates, in the right places, at the right times in order to provide an exceptional guest experience, support service sales and growth, reduce loss, ensure accurate schedules and reporting, and execute company directives.
Use the company's task management tool as directed to prioritize and execute store workload, including product and marketing resets, pricing updates, inventory related tasks, cleaning, and replenishment.
Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, cash management and loss prevention.
Execute day‑to‑day inventory control processes (e.g., known theft, damages, hazardous waste, inventory adjustments, product returns) and complete theft reporting as necessary.
Support continuous improvement by influencing the adoption of company initiatives and technology, communicating expectations, and ensuring the execution of all store tasks.
Utilize company programs, tools, and resources to drive store improvements.
Regularly communicate and provide feedback to field and services leadership on business trends and opportunities, events, operational challenges, merchandise needs and competitive landscape for their store.
JOB QUALIFICATIONS Education
Bachelor's degree is preferred
Cosmetology license and/or a cosmetology management license where required by state law
Experience
2-3+ years relevant, fast‑paced retail management work experience or other relevant work experience
Financial management: success with driving top‑line sales, interpreting reporting data, managing payroll budgets, and controlling expense
Cosmetology management: Advanced competency in services, including sales, guest experience, and product attachment; demonstrated knowledge of Board of Cosmetology regulations and hiring requirements
Retail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture, and executing merchandise directives
Leadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change‑curve, developing collaborative relationships with others, and leading and influencing a team
Skills
Proficient with basic technology (e.g., Point of Sale system, Microsoft Office programs, and Apple devices)
Excellent written and verbal communication
Strong collaboration and interpersonal skills
Strong organizational skills to manage multiple tasks
Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable
SPECIAL POSITION REQUIREMENTS
Work a flexible, full‑time schedule to include days, evenings, weekends, and holidays
Attend corporate business meetings and conferences
WORKING CONDITIONS
Continuous mobility throughout the store during shift
Frequent standing, bending, reaching, and twisting during shift
Frequent lifting and/or moving up to 25 lbs. during shift
Continuous coordination and manipulation of objects during shift
Frequent use of a computer, telephonic devices, and related office supplies
If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job.
The pay range for this position is $33.00 - $40.00 / Hour with the opportunity for eligible associates to earn additional compensation pursuant to the Company's bonus plan. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, shift, geographic location, and business and organizational needs. Full‑time positions are eligible for paid time off, health, dental, vision, life and disability benefits. Part‑time positions are eligible for dental, vision, life, and disability benefits. For additional information concerning our benefits, visit our Benefits and Career Development page: *****************************
ABOUT
At Ulta Beauty(NASDAQ: ULTA),the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well‑established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full‑service salon in every store featuring-hair, skin, brow, and make‑up services.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
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$33-40 hourly 5d ago
Machine Learning Research Lead, Security & Policy Research Lab
Scale Ai, Inc. 4.1
User experience researcher job in New York, NY
As the leading data and evaluation partner for frontier AI companies, Scale plays an integral role in understanding the capabilities and safeguarding AI models and systems. Building on this expertise, Scale has launched a new team, the Scale AI Security and Policy Research Lab, to bridge the gap between AI researchers and global policymakers to make informed, scientific decisions about AI risks and capabilities.
Scale is seeking a highly experienced, thoughtful, and mission-driven research lead to drive this team's research priorities to tackle the hardest problems in agent robustness, AI control protocols, and AI risk evaluations. Our research team will act as a central hub for generating the data and insights necessary to inform benchmarking and evaluations for AI models and systems, with a focus on how to utilize this research to inform secure, responsible, and innovative AI governance globally. We collaborate broadly across industry, the public sector, and academia and regularly publish our findings.
SPRL's research team is shaping the next generation of safety science for frontier AI models and works at the leading edge of frontier risk evaluations, agent robustness, and AI controls. Some of our current research includes:
Designing and building harnesses to test AI models and systems (including agents) for dangerous capabilities such as hacking or exploiting security vulnerabilities;
Conducting uplift research studies related to potentially dangerous chemical, biological, nuclear, or radiological (CBRN) AI-enabled uplift;
Developing AI-assisted evaluation pipelines, where models help critique, grade, and explain outputs related to frontier risk (e.g. RLAIF, model-judging-model);
Collaborating with policymakers, engineers, and other researchers to establish standards and benchmarks for AI monitoring and escalation.
You will:
Lead a team of research scientists and engineers on foundational AI safety and security work in evaluation and robustness.
Drive research initiatives on frameworks and benchmarks for frontier AI models, spanning reasoning, coding, multi-modal, and agentic behaviors.
Design and advance scalable oversight methods, leveraging model-assisted evaluation, rubric-guided judgments, and recursive oversight.
Collaborate with leading research labs across industry and academia.
Publish research at top-tier venues and contribute to open-source benchmarking initiatives.
Remain deeply engaged with the research community, both understanding trends and setting them.
Ideally you'd have:
Track record of impactful research in machine learning, especially in generative AI, evaluation, or oversight.
Significant experience leading ML research in academia or industry.
Strong written and verbal communication skills for cross-functional collaboration.
Experience building and mentoring teams of research scientists and engineers.
Publications at major ML/AI conferences (e.g. NeurIPS, ICML, ICLR, ACL, EMNLP, CVPR) and/or journals.
Our research interviews are crafted to assess candidates' skills in practical ML prototyping and debugging, their grasp of research concepts, and their alignment with our organizational culture. We do not ask LeetCode-style questions.
Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.
Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is:$239,400-$299,250 USD
PLEASE NOTE:
Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.
About Us:
At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.
We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.
We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at . Please see the United States Department of Labor's
Know Your Rights poster
for additional information.
We comply with the United States Department of Labor's
Pay Transparency provision
.
PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
$86k-140k yearly est. 4d ago
Experience Manager
Tier1Usa
User experience researcher job in New York, NY
LIVunLtd is looking for a Guest Experience Manager to join our growing team in New York, New York.
As the Guest Experience Manager you will work at one of LIVunLtd's luxury commercial buildings to oversee and manage all concierge services for guests and clientele. The Guest Experience Manager will oversee day‑to‑day related concierge and facility functions and activities, and administer company policies and procedures. As the Guest Experience Manager, you will serve as the main point of contact for all things related to concierge requests and will serve as a liaison between guests, clients, and internal operations, striving to anticipate needs, resolve issues promptly, and elevate overall guest satisfaction.
Pool knowledge, although not required, is definitely a bonus!ESSENTIAL RESPONSIBILITIESDaily Operations & Concierge Services
Lead daily visitor‑facing operations with a focus on customer service, organization, and efficiency ensuring visitors are attended to pleasantly, professionally, and promptly.
Interact with the public in a positive and enthusiastic manner, modeling exemplary service standards.
Communicate with a variety of visitors with diverse interests and abilities to ensure a positive retail experience.
Support customer service in resolving visitor concerns and complaints in person, by phone, and via email.
Take strategies developed by senior leadership and execute them at the operational level and provide feedback for continuous improvement.
Execution of Gift With Purchase and other marketing campaigns.
Daily communication and interactions with 90+ retailers.
Liaison, survey, and feedback coordination between the management and the tenants
Capture retail trends, patterns, and sales and provide a comparison analysis with the historical data.
Maintain, process, and respond to all google, yelp, tripadvisor reviews.
Fitness + Group Fitness Programs
Create and distribute a monthly calendar of classes and activities related to the property.
Collaborate with LIVunLtd's Fitness Director to create a recurring schedule of group fitness classes based on the allocated budget and clientele interest.
Collect daily attendance data from class instructors and report the totals each month to Fitness Director and VP, Operations.
Act as resident's point of contact for promoting and booking LIVunLtd's personal training sessions, private instruction, massage and spa services.
Events, Promotion, Sales, and Networking
Work with off‑site Creative Team to coordinate events on property.
Ensure LIV‑approved promotional materials are on display on property.
Attend periodic on‑site parties and functions.
Reconcile and submit invoices for all purchases and expenses.
Develop and maintain strong relationships with local businesses, restaurants, and preferred vendors.
Complete and maintain a “Neighborhood Guide” (guide provided by Creative Team) for local businesses in proximity to the property.
Make regular visits to “hot list” restaurants and venues to create awareness of our needs and our brand.
Dress professionally and polished at all times; when applicable wear corporate approved LIV apparel while working.
Operations + Facility Management
Oversee day‑to‑day facility operations, including daily upkeep and managing the cleaning and maintenance of equipment
Ensure compliance with safety/emergency/incident/accident protocols.
Maintain effective communication with residents, supervisors, building management and ownership in order to keep them apprised of club operational needs, happenings, and occurrences.
Training, educating, monitoring, and coaching on‑site staff on all facility procedures.
Reporting issues to property management, such as HVAC, lighting, plumbing, painting, hazards, etc.
NOTE
The specific examples in each section are not intended to be all‑inclusive, they represent the typical elements and criteria considered necessary to perform. Other job‑related duties may be assigned and could require work outside of duties listed. This description is subject to change, at the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; “at will” employment remains.
COMPENSATION
The Guest Experience Manager position with LIVunLtd pays a range from $60,000-$75,000 per annum. Being the third party nature of LIVunLtd, salaries are dependent on the location of the position.
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$60k-75k yearly 2d ago
Senior UX Researcher, Machine Learning
Etsy 4.7
User experience researcher job in New York, NY
Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy Inc. employee, whether a team member of Etsy or Depop, you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human.
Salary Range:
$136,000.00 - $176,000.00What's the role?
We're looking for a Senior UserExperienceResearcher who's passionate about blending data science and human insight to shape how our machine learning systems - powering Search, Recommendations, and Ads - help people discover the things they love.
This is a full-time position reporting to the Product Research Manager. In addition to salary, you will also be eligible for an equity package, an annual performance bonus, and our competitive benefits that support you and your family as part of your total rewards package at Etsy.
For this role, we are considering candidates based in the United States. Candidates living within commutable distance of Etsy's Brooklyn Office Hub or in the San Francisco Bay Area may be the first to be considered. For candidates within commutable distance, Etsy requires in-office attendance once or twice per week depending on your proximity to the office. Etsy offers different work modes to meet the variety of needs and preferences of our team. Learn more details about our work modes and workplace safety policies here.
What's this team like at Etsy?
The Search, Recommendations, and Ads ML teams work on systems that influence nearly every buyer and seller experience on Etsy. Together, you'll explore how customers interact with algorithms - how they search, how they browse, and how they trust what they see - and ensure our models reflect the diversity, creativity, and authenticity of our community.
What does the day-to-day look like?
Design and lead research that blends quantitative analysis with qualitative storytelling to illuminate how buyers and sellers experience Etsy's machine-learning-powered features (e.g., data-driven segmentation, survey analysis, journey mapping).
Partner with ML engineers and data scientists to identify where human insights can inform model training, evaluation, and optimization.
Study how users interpret algorithmic recommendations, search results, and ad placements - and how those systems can better align with user intent, expectations, and delight.
Combine attitudinal data derived from interviews, usability studies, and surveys with behavioral and analytics data to identify impactful opportunities to improve our ML models.
Develop evaluation frameworks that combine quantitative metrics (relevance, engagement, fairness) with human experience measures (trust, satisfaction).
Communicate insights through engaging storytelling - turning data, quotes, and trends into clear guidance for cross-functional partners.
Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law.
Qualities that will help you thrive in this role are:
You're fluent in both human stories and statistical models - equally comfortable running regressions or facilitating a cross-functional strategy workshop.
You've led userresearch in complex, data-driven environments and have 3+ years of experience influencing product decisions.
You are confident with qualitative and quantitative userresearch methods like contextual inquiry, usability testing, survey design, and diary studies.
You have experience with database querying (BigQuery / SQL) and are familiar with statistical programming (R, Python) and advanced analytics.
You have experience with AI-powered products (e.g., large language models, conversational AI, generative AI) and a robust understanding of the underlying technology and unique user challenges.
You are familiar with human-in-the-loop workflows, reinforcement learning from human feedback (RLHF), or model interpretability.
You love collaborating across disciplines - translating between the perspectives of machine learning engineers, designers, and product managers.
You're motivated by making technology more human, transparent, and trustworthy.
Bonus Points
You have experienceresearching or supporting Search, Recommendation, or Ads systems in large-scale marketplaces.
You hold a Master's or Ph.D. in Human-Computer Interaction, Data Science, Statistics, Cognitive Science, Sociology, or a related field.
Additional Information
What's Next
If you're interested in joining the team at Etsy, please share your resume with us and feel free to include a cover letter if you'd like. As we hope you've seen already, Etsy is a place that values individuality and variety. We don't want you to be like everyone else -- we want you to be like you! So tell us what you're all about.
Our Promise
At Etsy, we believe that a diverse, equitable and inclusive workplace furthers relevance, resilience, and longevity. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status, or any other characteristic protected by applicable law. If, due to a disability, you need an accommodation during any part of the application or interview process, please let your recruiter know. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skills.
$136k-176k yearly Auto-Apply 11d ago
Principal UX Researcher - Product & Experience
Explore Charleston 4.0
User experience researcher job in New York, NY
About TEGNA
TEGNA Inc. (NYSE: TGNA) helps people thrive in their local communities by providing the trusted local news and services that matter most. With 64 television stations in 51 U.S. markets, TEGNA reaches more than 100 million people monthly across the web, mobile apps, streaming, and linear television. Together, we are building a sustainable future for local news.
We are seeking a highly experienced Principal UX Researcher to lead strategic research initiatives that drive product innovation and enhance userexperience across our digital platforms. In this role, you will shape research strategy, mentor and guide research practices across the organization, collaborate with cross-functional teams, and turn insights into action to influence product direction at the highest level. The Principal UX Researcher is a key role that helps us understand and obsess over our users (both internal and external) - their contexts, concerns, behaviors, needs and aspirations. In leading the practice of human- centered research, this role heavily informs the strategy and direction of TEGNA's digital ecosystem - ensuring we put the needs of our end users front and center.
Who you are
The Principal UX Researcher is the nexus between consumer centered business strategy and enabling Digital Products at scale. In this position, you will serve as both a visionary and a hands-on integrator and leader. Your exceptional talents drive insights and strategy that help shape the future of media, community, and connection. Understanding people and their critical needs, you advocate for the best outcomes across business and product teams. You have a proven record of conceptualizing, designing and delivering elegant and intuitive research solutions that directly impact the products, experiences, and platforms you are accountable for.
Key Responsibilities:
Strategic Leadership: Lead UX research efforts for complex, high-impact initiatives across multiple products or business units. Develop long-term research roadmaps aligned with company goals.
Research Execution: Design, plan, and conduct qualitative and quantitative research methods (e.g., ethnographic studies, usability testing, surveys, diary studies, field research, etc.) to deeply understand user behaviors, needs, and motivations.
Establish Research Guidelines: enable team of product and UX leaders through UX research tool kits, standards, guides.
Cross-functional Collaboration: Partner closely with Product Management, Design, Engineering, Marketing, and Data Science teams to integrate research findings into product planning and decision-making.
Insight Communication: Deliver compelling insights through reports, presentations, and storytelling that inspire product innovation and support executive-level decisions.
Mentorship & Guidance: Mentor junior researchers and help establish best practices and research standards across the UX organization.
Vendor Management: contract with and manage required vendors and tools to enable UX research across the TEGNA digital ecosystem.
Thought Leadership: Represent the UX discipline in strategic conversations, contribute to the UX research community, and advocate for a user-centered culture.
Requirements:
8-10 years of experience in UX research, human-centered design, or related fields.
Demonstrated experience leading research for complex, large-scale digital products.
Expertise in both qualitative and quantitative research methodologies.
Proven ability to turn ambiguous questions into clear research plans.
Exceptional communication, storytelling, and collaboration skills.
Experience influencing executive stakeholders and cross-functional teams.
Master's or Ph.D. in Human-Computer Interaction, Cognitive Psychology, Anthropology, Sociology, or related field (preferred but not required).
Preferred Qualifications:
Experience working in agile, fast-paced product environments.
Deep knowledge of accessibility, inclusive design, or emerging technologies (e.g., AI/ML, AR/VR).
Background in consumer-driven domains.
Why Join Us?
Drive the userresearch strategy at a product and organizational level.
Collaborate with a world-class UX and Product team.
Make a tangible impact on the lives of millions of users.
Competitive salary, benefits, and opportunities for growth. #LI-MS1
Pay Range $180,000-$190,000 USDBenefits:
TEGNA offers comprehensive benefits designed to safeguard the physical, mental and financial health of our employees and their families. TEGNA offers two medical plan options for full and part-time employees through Blue Cross Blue Shield of Texas, as well as access to dental and eye care coverage; fertility, surrogacy and adoption assistance; disability and life insurance.
Our 401(k) program offers full, part-time and temporary employees the opportunity to contribute 1% - 80% of their pay on a pre-tax basis to TEGNA's 401(k). Contributions made up to the first 4% of pay are eligible for a 100% match from the company and are 100% vested from day one.
Regardless of participation in TEGNA medical plans, ALL employees and their eligible family members receive nine free virtual doctor's appointments with a physician through Teladoc, and 12 free annual therapy sessions with a licensed clinician through Spring Health.
TEGNA offers a generous Paid Time Off (PTO) benefit as well as nine paid holidays per year.
* Some jobs are covered by a collective bargaining agreement and thus some or all of the benefits described herein may not apply. For example, some newsroom bargaining unit employees receive health and retirement benefits under plans administered by the union.
EEO statement:
TEGNA Inc. is a proud equal opportunity employer. We are proud to be an equal opportunity employer, hiring and developing individuals from diverse backgrounds and experiences to add to our collaborative culture. We value and consider applications from all qualified candidates without regard to actual or perceived race, color, religion, national origin, sex, gender, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, disability, medical condition, enrollment in college or vocational school, political affiliation, military or veteran status, citizenship status, genetic information, or any other basis protected by federal, state or local law. TEGNA will reasonably accommodate qualified individuals with disabilities in accordance with applicable law. If you are in need of an accommodation in order to submit your application, please email ***************
Recruiting Fraud Alert:
To all candidates: your personal information and online safety are important to us. Only TEGNA Recruiters or Hiring Managers will reach out to you regarding consideration of your application or background. Communications with TEGNA employees will either come from a TEGNA email address with a domain of tegna.com or one of our affiliate station domains.
Recruiters or Hiring Managers will never request payments, ask for financial account information or sensitive information such as social security numbers.
Privacy Notice for California Residents SMS Messaging Privacy Policy
$180k-190k yearly Auto-Apply 45d ago
Sr. UX Researcher
Dawar Consulting
User experience researcher job in New York, NY
Our client, a world leader in biotechnology, is looking for a “Sr UX Researcher” based out of Manhattan, NY.
Job Duration: Long Term Contract (Possibility Of Extension)
Pay Rate: $80/hr - $96/hr DOE
Company Benefits: Medical, Dental, Vision, Paid Sick leave, 401K
Prescient Design team (AI for Drug Discovery) is seeking an experienced UX Researcher to bridge the gap between world -class scientists and AI development teams. You'll lead userresearch for advanced AI and LLM -based scientific tools, shaping user -centered product strategies that accelerate biomedical innovation.
Key Responsibilities
Lead end -to -end UX research and usability testing to inform product strategy and identify workflow pain points.
Design and execute usability studies using diverse methodologies (contextual inquiries, heuristic evaluations, interviews).
Gather, analyze, and track qualitative and quantitative user feedback, driving continuous improvement of AI models and tools.
Translate insights into actionable recommendations that influence product direction and enhance user engagement.
Develop and maintain user -testing infrastructure, including recruitment pipelines and research documentation.
Collaborate closely with AI/ML engineers, scientists, and cross -functional stakeholders to align product features with user needs.
Communicate insights effectively to both technical and non -technical audiences.
Qualifications
3-5+ years of experience in UX research for complex, expert -facing or technical systems.
Proficiency in qualitative and quantitative research methods, usability testing, and data analysis.
Hands -on experience with platforms like UserTesting or Contentsquare.
Strong communication, analytical, and stakeholder management skills.
Preferred: experience with LLM -based tools, agentic frameworks, or scientific/biomedical software.
If interested, please send us your updated resume at
**********************/***************************
$80 hourly Easy Apply 60d+ ago
Marketing Insights Researcher - Scaled Business Marketing
Meta Platforms, Inc. 4.8
User experience researcher job in New York, NY
The mission of the Marketing Insights team is to understand the needs, experiences, behaviors, and attitudes of our users and customers to maximize the value Meta can deliver across our platforms and services. Our team are experts in research technique and practice, but our differentiator is how we act as full-stack partners to help identify and actualize the marketing strategies that connect people and businesses to meaningful experiences.
Minimum Qualifications
* Research Expertise: 6+ years of researchexperience. High degree of qualitative and quantitative research expertise, with the ability to apply them in a business context to drive decision-making and raise salience of new opportunities
* Marketing Expertise: Proven expertise in shaping insights-driven marketing campaigns and product launches from definition to execution with a focus on shaping strategy, driving alignment, and delivering business outcomes
* Strategic skills: Adept at navigating ambiguity, identifying problems to solve, setting priorities, and driving learning agendas with minimal guidance
* Education: Bachelors degree required, MA or PhD preferred
Preferred Qualifications
* 3+ years experience working in the digital advertising landscape and specifically with Meta's suite of advertising and measurement products
* Experience with marketing campaign analysis and measurement
* Experience influencing, and providing direction to cross-functional teams, including engineering, data science, sales, product, and creative to execute and evaluate marketing campaigns
Responsibilities
* Develop the learning agendas to support progress on business goals
* Design and execute quantitative and qualitative research to support decision-making, strategic planning and shape marketing/brand strategies, campaign development, product development, retail/channel strategy
* Translate research findings into actionable insights with clear recommendations
* producing highly effective communication that motivates people to apply learnings in marketing and across the organization
About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.
Equal Employment Opportunity
Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here.
Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.
$146k-190k yearly est. 38d ago
Lead UX Researcher
Blueprint30 LLC
User experience researcher job in New York, NY
ADP is hiring a Lead UX Researcher.
Are you inspired by transformation and making an impact on the lives of millions of people every day?
Are you empathic to client needs and committed to leveraging research to create elegant, easy-to-use experiences?
Well, this may be the role for you. Ready to design what's next?
Join ADP's UX Research team and shape the future of human capital management for some of the world's largest enterprises. In this role, you won't just conduct research - you'll influence strategy, guide design decisions, and ensure our products deliver meaningful impact for HR practitioners and their organizations.
As a trusted research lead, you'll dive deep into the complexities of the HR experience, uncovering insights that help product teams define the problem space and empower UX designers to craft solutions that truly resonate with the people using them. Your work will directly inform how millions of people interact with our software every day. And every day, you will be the voice of practitioners and clients with UX designers, product managers, developers, customer service, and sales.
Like what you see? Apply now!
Learn more about ADP at jobs.adp.com
What You'll Do:
Here's what you can expect on a typical day in the life of a UX Researcher at ADP.
Product voice and ownership mindset. You're the lead voice asking "why" to understand what questions you need to answer and how data might help make those decisions. You'll also create proposals and timelines to make these ideas a reality.
Strategy and vision. We're always looking for new methods and approaches to gathering reliable data. You have a desire and aptitude for spotting UserExperienceresearch trends and using them in the enterprise.
You'll work each day with people from across the product development team in a fast-paced environment to understand issues and communicate user priorities.
Recruit & Collect. Having experience working in scrums and as part of Agile work teams, you'll recruit and manage test participants for your research and collect quantitative and qualitative data to meet product goals and support data-driven design.
Variety of work. There is no typical day. You could be working on anything from data collection to one-on-one conversations with clients or coding a survey. You know how to apply different methods based on the situation.
$92k-129k yearly est. 1d ago
Lead UX Researcher
Adpcareers
User experience researcher job in New York, NY
ADP is hiring a Lead UX Researcher.
Are you inspired by transformation and making an impact on the lives of millions of people every day?
Are you empathic to client needs and committed to leveraging research to create elegant, easy-to-use experiences?
Well, this may be the role for you. Ready to design what's next?
Join ADP's UX Research team and shape the future of human capital management for some of the world's largest enterprises. In this role, you won't just conduct research - you'll influence strategy, guide design decisions, and ensure our products deliver meaningful impact for HR practitioners and their organizations.
As a trusted research lead, you'll dive deep into the complexities of the HR experience, uncovering insights that help product teams define the problem space and empower UX designers to craft solutions that truly resonate with the people using them. Your work will directly inform how millions of people interact with our software every day. And every day, you will be the voice of practitioners and clients with UX designers, product managers, developers, customer service, and sales.
Like what you see? Apply now!
Learn more about ADP at jobs.adp.com
What You'll Do:
Here's what you can expect on a typical day in the life of a UX Researcher at ADP.
Product voice and ownership mindset. You're the lead voice asking "why" to understand what questions you need to answer and how data might help make those decisions. You'll also create proposals and timelines to make these ideas a reality.
Strategy and vision. We're always looking for new methods and approaches to gathering reliable data. You have a desire and aptitude for spotting UserExperienceresearch trends and using them in the enterprise.
You'll work each day with people from across the product development team in a fast-paced environment to understand issues and communicate user priorities.
Recruit & Collect. Having experience working in scrums and as part of Agile work teams, you'll recruit and manage test participants for your research and collect quantitative and qualitative data to meet product goals and support data-driven design.
Variety of work. There is no typical day. You could be working on anything from data collection to one-on-one conversations with clients or coding a survey. You know how to apply different methods based on the situation.
$92k-129k yearly est. 1d ago
UX Researcher | Contractor-NYC
Answerlab
User experience researcher job in New York, NY
AnswerLab is looking for contract UX Researchers based in NYC. Must be comfortable conducting in-person sessions.
Who We Are
AnswerLab is a UX research and experience strategy firm that partners with the worlds boldest brands to create experiences people love. We dont just deliver insightswe shape product direction, influence strategy, and accelerate innovation at companies like Amazon, American Express, Google, and Meta.
As a team of experience strategists, we uncover the why behind user behavior and transform it into clarity, direction, and momentum for our clients. Whether advising on AI, accessibility, or emerging technologies, we help design solutions that drive measurable business impact and build better futures for users.
What makes us successful is simple: the people who work here. Were a team of intelligent, curious, and collaborative professionals who care deeply about solving problems and making a difference. At AnswerLab, youre empowered to lead, grow, and have a real impactsupported by teammates who value thoughtful work, cross-functional collaboration, and yes, even a good laugh along the way.
Who You Are
You are passionate about research: you love to learn new methods, test out new tools and technologies, and think deeply about the human-centered issues we face as researchers. You also see yourself as a partner to stakeholders and clients, bringing them into the researchexperience and listening deeply to their needs as you conduct studies that address their business questions. Youre proactive, adaptable, and organized: youre ready to explore creative solutions to challenges as they arise, and you have the time management skills to keep everything moving forward.
Ideal candidates have at least 4 years of hands-on experience leading research studies, with experience partnering with stakeholders or clients during the research process. We are open to candidates from a range of consulting and research backgrounds (e.g., UX research, market research, academia, public health, etc.).
This role requires availability to attend in-person research sessions or client meetings at our NYC office or designated client sites.
The qualified candidate will be responsible for:
Building trusted relationships with clients, including providing consultative guidance and proactively recommending/implementing solutions to drive the research process forward
Leading UX research studies end-to-end, including:
Consulting on research methodology or project scope, as appropriate
Developing moderator guides
Consulting with clients on the development of prototypes for testing
Moderating remote and in-person (when safe) userexperienceresearch studies or conducting interviews in the field
Analyzing the research findings, delivering insights that address the stated research questions
Crafting recommendations in alignment with research findings for potential next steps in product development
Developing presentations (written deliverables and/or slide decks) to communicate findings and recommendations
Collaborating with clients to ensure the report meets their business needs
Presenting to client teams
Exploring creative solutions to research challenges, such as providing recommendations to improve internal processes or establish best practices with our clients
Continuing to develop your research and consultative skills, leveraging these skills to create researchexperiences that our clients, participants, and colleagues love while delivering impactful results
Keeping projects on schedule and within scope and budget
Contributing to AnswerLabs knowledge library: documenting best practices and contributing your expertise to internal initiatives and learning experiences as appropriate.
We understand that outstanding candidates can come from a variety of backgrounds. While specific experience is important, we are ultimately looking for candidates who have the personal characteristics to thrive in a growing client-focused business.
The qualified candidate will have experience in and meet most of the criteria listed below:
4+ years of hands-on experience conducting qualitative research, either in the UX space or a related research field.
Leading consulting engagements with clients/stakeholders -- either in research specifically or with a management consulting firm that uses analytical data to support conclusions
Designing and writing discussion guides, screeners, test protocols, and final reports
Using online/remote tools for conducting research (e.g., Zoom, WebEx, GoToMeeting, etc.)
Conducting presentations with senior-level business managers and executives
Demonstrated ability to 1) work independently and drive towards deadlines, 2) produce high-quality deliverables for clients, and 3) think creatively and solve problems
Ability to engage with business and research managers in Fortune 500 companies
Excellent communication skills and the ability to facilitate discussions
Ability to work in a fast-paced deadline-driven environment, manage competing priorities, and be an independent problem-solver
Presentation skills, including building slide decks and presenting results and recommendations to clients
Undergraduate and/or advanced degree preferably an educational background in Experimental Psychology, Cognitive Psychology, Human Factors, Human-Computer Interaction, or other related disciplines with a solid foundation in research-based design using qualitative methods
In addition to expertly meeting the requirements outlined above, your success will be measured on our eight Core Values:
AnswerLab's Core Values:
Build trust
Provide amazing service
Support and Encourage Inclusivity
Jump in to help others
Handle change with flexibility
Innovate our products and processes
Explore creative solutions to challenges
Make AnswerLab a great place to work
Physical Requirements:
Overtime may be required to meet project deadlines.
Sitting for extended periods.
Dexterity of hands and fingers to operate a computer keyboard, mouse, and other devices and objects.
No staffing/recruiting agencies, please.
We are interested in every qualified candidate who is eligible to work in the United States, however, we are not able to sponsor visas at this time.
At AnswerLab, our mission is to create experiences people love. This means we strive to make our company a great place to work for people from all walks of life. Hiring people from a wide variety of backgrounds makes our company stronger and helps us achieve our mission.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
$92k-129k yearly est. 13d ago
Head of Virtual Events/Experiences
Hey Riley
User experience researcher job in New York, NY
About Riley
Riley is on a mission to create happier and more engaged teams. For ages, offices have played a major part in company culture and now that workplace trends have accelerated towards remote and hybrid teams, we're here to fill the void left by the rituals and experiences that used to be shared in person. Riley's answer is a platform that combines experienced, service-minded individuals with technology to create a new way to connect with employees and keep them engaged and happy.
A huge part of Riley's mission is to provide diverse job opportunities and career advancement paths for individuals of all backgrounds.
The Role
This role is ideal for someone who is eager to get in on the ground floor of an exciting new startup. This is an opportunity for a motivated individual to take ownership and gain knowledge across multiple aspects of a business. You will wear many hats and must be comfortable knowing that no two days are alike. You'll be asked to collaborate directly with both Co-Founders and your feedback will be instrumental in shaping the foundation of the company. While your responsibilities will be broad, the primary responsibilities will include:
Creating Event Programming/Experiences
Riley's clients expect curated and thoughtful events to keep their teams engaged and interested so we need someone who likes to think out of the box to create novel, fun, and worthwhile virtual events. You'll be instrumental in sourcing, organizing, and coordinating events for clients and also building the database of events for the future.
Riley seeks to recreate some of the rituals that are missed from the physical office, such as acknowledgment of birthdays or special occasions. As head of events/experiences, we'll need someone who can fill this void by offering up interesting ways for companies to reimagine these types of employee experiences.
Liaising With Co-Founders
As we grow Riley, we're hoping to find a motivated individual who's interested in learning what works and what doesn't and isn't afraid to share valuable feedback. You'll be instrumental in sharing ideas that will be implemented in all facets of the business including marketing, operations, and training.
Team Building
As one of our first employees, the expectation will be that you will grow into a leadership role in a short period of time. This means we're looking for someone who's up for a challenge and isn't afraid to learn new things and is eager to not only learn, but also to teach and lead by example.
We show a strong preference for those with a demonstrated, scrappy, customer service oriented bend.
*For this role, you will be reporting to Manhattan five days a week during regular business hours (8:00AM-5:00PM).
Who You Are
A solid human being....you do things the right way and won't compromise your morals.
Events experience of 1-3 years highly preferred. Track record showing you've coordinated events (ideally virtual) or experiences for offices and their employees.
Hospitality industry (hotels, restaurants) experience a plus.
Ideally you've managed people in the past. Not a deal-breaker, but at some point you'll be in charge of a team, so experience helps.
You're super organized - you even surprise yourself with how you stay on top of everything.
You're high energy - the more you have to do, the happier you are.
You're a people person who truly cares about keeping the team happy, and have been known to go above and beyond to make sure of that.
You're mature enough to take the work seriously, no matter how tedious the task.
Benefits
Competitive Compensation
Health benefits
Flexible vacation policy
Commuter benefits
To apply, please send over your resume and a cover letter *you'd actually want to read*. Note that we have a rolling hiring process, so if you haven't heard from us feel free to check in!
$92k-129k yearly est. Auto-Apply 60d+ ago
Applied UX Researcher (Messaging Apps)
Us Tech Solutions 4.4
User experience researcher job in New York, NY
**Duration: 6 months (Hybrid)** + This project is focused on evaluating new and existing mobile features for iOS in conjunction with upcoming feature rollouts and marketing initiatives. The goal is to assess how these features are perceived by users and to inform strategic decisions around whether a feature should be launched, improved, or deprioritized-ultimately ensuring that feature development aligns with user needs and delivers meaningful value.
**Overall Responsibilities:**
+ This role will focus on using survey and interview studies to evaluate features, and messaging, and to inform a potential marketing strategy.
+ Design and implement research studies (semi-structured interviews, usability tests, surveys).
+ Run research studies (e.g., program a survey in Qualtrics, carry out interviews with participants, etc.).
+ Plan and execute evaluations of new and existing messaging apps features.
+ Define success metrics and KPIs for feature performance.
+ Design userresearch studies and analyze feedback to assess feature value.
+ Identify user pain points and areas for improvement.
+ Make data-driven recommendations on whether a feature should be launched, improved, or deprioritized.
+ Align recommendations with business goals and marketing strategies
+ Create reports and presentations to communicate findings and decisions.
+ Influence product roadmap and prioritization through clear evidence-based insights.
+ Analyze results and communicate findings (e.g., in slide decks).
**Experience (Mandatory):**
+ 4 years of experience in an applied research setting, or similar.
+ Experience assessing and enhancing the userexperience of messaging and mobile app features during launch phases on iOS and Android.
+ Strong understanding of userexperience (UX) principles and design thinking.
+ Experience with research design and analysis utilizing various methods (e.g., usability studies, contextual inquiry, surveys, etc.).
+ Experience with Qualtrics and basic statistical techniques.
+ Strong grasp of diverse research methods, including A/B testing, alpha and beta testing, usability studies, concept testing, diary studies, literature reviews, focus groups, and surveys etc.
+ Excellent communication and collaboration skills including ability to distil findings into concise insights and engage and excite stakeholders about research.
**Experience (Desired):**
+ Successful track record of running userresearch programs, employing a variety of qualitative and quantitative research methods.
+ Self-motivated and able to work with little direction.
+ Passionate, high attention to detail, innovative, creative, and team focused.
+ Familiar with Android or iOS.
**Education:**
+ BA/BS degree or equivalent practical experience.
**About US Tech Solutions:**
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** .
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$92k-132k yearly est. 60d+ ago
UX Researcher
Sonsoft 3.7
User experience researcher job in Roseland, NJ
Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.
Job Description
• Assumes overall responsibility for research methodologies that are leveraged and incorporated throughout the Software Development Lifecycle ensuring end-user participation in an iterative manner.
• Follows processes and best practices of UCD and Research and contributes to the communication and establishment of UCD processes across projects.
• Works with internal and external customers (Marketing, Service Technology, end-users and domain experts) to analyze user and business needs
• Conducts usability tests, card sorts, surveys, focus groups, interviews, task analysis, field and crowd sourcing userresearch.
• Identifies the appropriate userexperienceresearch methods/activities for each project, and is responsible for designing, planning, implementing and communicating the results of these studies to the project teams.
• Provide input to the User Interface design of applications based upon research findings.
• Work collaboratively with UX team members, Development teams, Product Owners, Users, and other stakeholders as part of an agile software development process
• Leverage UserExperienceresearch and analysis techniques to evaluate product requirements, user interface designs, and product modules or functional areas
• Participate in the development of schedules by providing estimates regarding individual research tasks. Assist management in project tracking by providing regular, comprehensive status reports and/or project plans.
• Acts as an internal UX Research consultant providing business and technical guidance on userexperience to Development, Product Management and other stakeholders
Qualifications:
• Proficient at planning for, recruiting, designing, and moderating research activities
• Capable to scoping research projects and determining appropriate qual/quant methods
• Experience conducting research throughout an agile software development process.
Education:
• Bachelor's or Advanced Degree in a field such as Cognitive Psychology, Human-Computer Interaction, Human Factors, Engineering Psychology, Computer Science, Technical Communication, or Information Design
• 5+ years of UX researchexperience in software or web product development
Qualifications
· Excellent communication, presentation, interpersonal and analytical skills; the ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization.
· Minimum of 3 years professional experience in UserResearch, working successfully with project teams to drive results into design and development throughout the project lifecycle.
· A strong portfolio demonstrating past work experience and deliverables (including study plans, reports).
· End-to-end experience with all aspects of research (study design, recruiting, moderation, analysis, reporting).
· Hands-on experience with the following methods: lab-based user testing, remote testing, field research, and survey design.
Preferred Qualifications:
· Experience in mobile or device-specific userresearch.
· Experience in instructional design.
Education:
· Masters or PhD degree in Cognitive or Experimental Psychology, Technical Communication, Human Computer Interaction, or related field.
Additional Information
U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time
$74k-99k yearly est. 60d+ ago
Marketing Insights Researcher - Scaled Business Marketing
Meta 4.8
User experience researcher job in New York, NY
The mission of the Marketing Insights team is to understand the needs, experiences, behaviors, and attitudes of our users and customers to maximize the value Meta can deliver across our platforms and services. Our team are experts in research technique and practice, but our differentiator is how we act as full-stack partners to help identify and actualize the marketing strategies that connect people and businesses to meaningful experiences.
**Required Skills:**
Marketing Insights Researcher - Scaled Business Marketing Responsibilities:
1. Develop the learning agendas to support progress on business goals
2. Design and execute quantitative and qualitative research to support decision-making, strategic planning and shape marketing/brand strategies, campaign development, product development, retail/channel strategy
3. Translate research findings into actionable insights with clear recommendations
4. producing highly effective communication that motivates people to apply learnings in marketing and across the organization
**Minimum Qualifications:**
Minimum Qualifications:
5. Research Expertise: 6+ years of researchexperience. High degree of qualitative and quantitative research expertise, with the ability to apply them in a business context to drive decision-making and raise salience of new opportunities
6. Marketing Expertise: Proven expertise in shaping insights-driven marketing campaigns and product launches from definition to execution with a focus on shaping strategy, driving alignment, and delivering business outcomes
7. Strategic skills: Adept at navigating ambiguity, identifying problems to solve, setting priorities, and driving learning agendas with minimal guidance
8. Education: Bachelors degree required, MA or PhD preferred
**Preferred Qualifications:**
Preferred Qualifications:
9. 3+ years experience working in the digital advertising landscape and specifically with Meta's suite of advertising and measurement products
10. Experience with marketing campaign analysis and measurement
11. Experience influencing, and providing direction to cross-functional teams, including engineering, data science, sales, product, and creative to execute and evaluate marketing campaigns
**Public Compensation:**
$138,000/year to $188,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
$138k-188k yearly 28d ago
UX Researcher | Contractor-NYC
Answerlab
User experience researcher job in New York, NY
AnswerLab is looking for contract UX Researchers based in NYC. Must be comfortable conducting in-person sessions. Who We Are AnswerLab is a UX research and experience strategy firm that partners with the world's boldest brands to create experiences people love. We don't just deliver insights-we shape product direction, influence strategy, and accelerate innovation at companies like Amazon, American Express, Google, and Meta.
As a team of experience strategists, we uncover the "why" behind user behavior and transform it into clarity, direction, and momentum for our clients. Whether advising on AI, accessibility, or emerging technologies, we help design solutions that drive measurable business impact and build better futures for users.
What makes us successful is simple: the people who work here. We're a team of intelligent, curious, and collaborative professionals who care deeply about solving problems and making a difference. At AnswerLab, you're empowered to lead, grow, and have a real impact-supported by teammates who value thoughtful work, cross-functional collaboration, and yes, even a good laugh along the way.
Who You Are
You are passionate about research: you love to learn new methods, test out new tools and technologies, and think deeply about the human-centered issues we face as researchers. You also see yourself as a partner to stakeholders and clients, bringing them into the researchexperience and listening deeply to their needs as you conduct studies that address their business questions. You're proactive, adaptable, and organized: you're ready to explore creative solutions to challenges as they arise, and you have the time management skills to keep everything moving forward.
Ideal candidates have at least 4 years of hands-on experience leading research studies, with experience partnering with stakeholders or clients during the research process. We are open to candidates from a range of consulting and research backgrounds (e.g., UX research, market research, academia, public health, etc.).
This role requires availability to attend in-person research sessions or client meetings at our NYC office or designated client sites.
The qualified candidate will be responsible for:
* Building trusted relationships with clients, including providing consultative guidance and proactively recommending/implementing solutions to drive the research process forward
* Leading UX research studies end-to-end, including:
* Consulting on research methodology or project scope, as appropriate
* Developing moderator guides
* Consulting with clients on the development of prototypes for testing
* Moderating remote and in-person (when safe) userexperienceresearch studies or conducting interviews in the field
* Analyzing the research findings, delivering insights that address the stated research questions
* Crafting recommendations in alignment with research findings for potential next steps in product development
* Developing presentations (written deliverables and/or slide decks) to communicate findings and recommendations
* Collaborating with clients to ensure the report meets their business needs
* Presenting to client teams
* Exploring creative solutions to research challenges, such as providing recommendations to improve internal processes or establish best practices with our clients
* Continuing to develop your research and consultative skills, leveraging these skills to create researchexperiences that our clients, participants, and colleagues love while delivering impactful results
* Keeping projects on schedule and within scope and budget
* Contributing to AnswerLab's knowledge library: documenting best practices and contributing your expertise to internal initiatives and learning experiences as appropriate.
We understand that outstanding candidates can come from a variety of backgrounds. While specific experience is important, we are ultimately looking for candidates who have the personal characteristics to thrive in a growing client-focused business.
The qualified candidate will have experience in and meet most of the criteria listed below:
* 4+ years of hands-on experience conducting qualitative research, either in the UX space or a related research field.
* Leading consulting engagements with clients/stakeholders -- either in research specifically or with a management consulting firm that uses analytical data to support conclusions
* Designing and writing discussion guides, screeners, test protocols, and final reports
* Using online/remote tools for conducting research (e.g., Zoom, WebEx, GoToMeeting, etc.)
* Conducting presentations with senior-level business managers and executives
* Demonstrated ability to 1) work independently and drive towards deadlines, 2) produce high-quality deliverables for clients, and 3) think creatively and solve problems
* Ability to engage with business and research managers in Fortune 500 companies
* Excellent communication skills and the ability to facilitate discussions
* Ability to work in a fast-paced deadline-driven environment, manage competing priorities, and be an independent problem-solver
* Presentation skills, including building slide decks and presenting results and recommendations to clients
* Undergraduate and/or advanced degree - preferably an educational background in Experimental Psychology, Cognitive Psychology, Human Factors, Human-Computer Interaction, or other related disciplines with a solid foundation in research-based design using qualitative methods
In addition to expertly meeting the requirements outlined above, your success will be measured on our eight Core Values:
AnswerLab's Core Values:
* Build trust
* Provide amazing service
* Support and Encourage Inclusivity
* Jump in to help others
* Handle change with flexibility
* Innovate our products and processes
* Explore creative solutions to challenges
* Make AnswerLab a great place to work
Physical Requirements:
* Overtime may be required to meet project deadlines.
* Sitting for extended periods.
* Dexterity of hands and fingers to operate a computer keyboard, mouse, and other devices and objects.
No staffing/recruiting agencies, please.
We are interested in every qualified candidate who is eligible to work in the United States, however, we are not able to sponsor visas at this time.
At AnswerLab, our mission is to create experiences people love. This means we strive to make our company a great place to work for people from all walks of life. Hiring people from a wide variety of backgrounds makes our company stronger and helps us achieve our mission.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
$92k-129k yearly est. 60d+ ago
Senior UX Researcher
Adpcareers
User experience researcher job in New York, NY
ADP is hiring a Senior UX Researcher.
Are you inspired by transformation and making an impact on the lives of millions of people every day?
Are you empathic to client needs and committed to leveraging research to create elegant, easy-to-use experiences?
Well, this may be the role for you. Ready to design what's next?
In this role, you will be part of ADP's UX Research team, where you will identify and conduct various research methods to inform what we create for ADP's cloud-based payroll, tax, HR, and benefits solutions. Every day, you will be the voice of our clients with UX designers, product managers, and developers. You're on a constant mission to understand them better by analyzing research data and asking key questions that inform our product and design decisions. You help our developers better understand their clients so that they can build a better product.
To thrive in this role, you should be comfortable running all phases of research, from planning to study and presentation. You know how to identify the proper research methods based upon the product phase and timeline. You need experience conducting research interviews, survey coding (bonus points if you excel at complex survey design), and unmoderated usability testing. We're looking for an out-of-the-box thinker with a hunger to try new things and a passion for impact. You'll be accountable for something significant: the uncompromising quality of products that impact people's lives.
Like what you see? Apply now!
Learn more about ADP at jobs.adp.com
What You'll Do:
Here's what you can expect on a typical day in the life of a UX Researcher at ADP.
Product voice and ownership mindset. You're the lead voice asking why to understand what questions you need to answer and how data might help make those decisions. You'll also create proposals and timelines to make these ideas a reality.
Strategy and vision. We're always looking for new methods and approaches to reliable scientific data. You have a desire and aptitude for spotting UserExperienceresearch trends and turning them into enterprise recommendations.
You'll work each day with people from across the product development team in a fast-paced environment to understand issues and communicate user priorities.
Recruit - Collect. Having experience working in scrums and as part of Agile work teams, you'll recruit and manage test participants for your research and collect quantitative and qualitative data to meet product goals and support data-driven design.
Variety of work. There is no typical day. You could be working on anything from data collection to one-on-one conversations with clients or coding a survey. You know how to apply different methods based on the situation.
AI-Enhanced research. You'll work with research tools that incorporate modern AI capabilities, and give you convenient, hands-on exposure to emerging technologies and helping stay current as the field continues to evolve.
$92k-129k yearly est. 1d ago
Mixed Method UX Researcher
Us Tech Solutions 4.4
User experience researcher job in New York, NY
+ As a UX Researcher, you will conduct independent research, analyze real user behavior and work with Designers, Product Managers and Engineers to improve product for business users. Your research will be a key driver in making projects successful, and you are encouraged to find new opportunities for improving product UX.
**Responsibilities:**
+ Drive user centered product strategy through close partnerships with Research, Design, and our product partners (PMs and Eng).
+ Work closely with executive stakeholders to understand top of mind questions and define and scope research to answer those questions.
+ Define the roadmap of research for foundational and strategic work across product pillars.
+ Collaborate with various functions & multiple teams across PA's.
**Experience:**
+ 5+ years' experience as a UserExperienceResearcher.
+ Mixed methods research (quantitative and qualitative)
+ Previous experience working on growth or go-to-market research strategies
+ Understanding of the strengths and shortcomings of different research methods, including when and how to apply them during each product phase.
+ Breadth of experience in qualitative research methodology, and product strategy.
+ Excellent interpersonal skills and demonstrated ability to work with a wide variety of stakeholders from different disciplines and levels.
+ Excellent communication, facilitation, and presentation skills.
+ Evidence of strategic-level impact.
+ Excited about working on large scale products, helping a very diverse user base.
+ Understanding of the strengths and shortcomings of different research methods, including when and how to apply them during each product phase.
**Skills:**
+ Mix Method Research
+ Growth or Go-to-market research strategies
+ Research methodologies
+ Product life cycle
**Education:**
+ Bachelor's degree in human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, related field
**About US Tech Solutions:**
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (********************************** .
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
How much does a user experience researcher earn in Englewood, NJ?
The average user experience researcher in Englewood, NJ earns between $73,000 and $140,000 annually. This compares to the national average user experience researcher range of $73,000 to $135,000.
Average user experience researcher salary in Englewood, NJ