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The differences between vault tellers and universal bankers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a universal banker has an average salary of $35,922, which is higher than the $32,352 average annual salary of a vault teller.
The top three skills for a vault teller include cash handling, quality customer service and operational procedures. The most important skills for a universal banker are customer relationships, cash handling, and financial services.
| Vault Teller | Universal Banker | |
| Yearly salary | $32,352 | $35,922 |
| Hourly rate | $15.55 | $17.27 |
| Growth rate | -12% | -3% |
| Number of jobs | 11,212 | 28,761 |
| Job satisfaction | - | 2 |
| Most common degree | Bachelor's Degree, 38% | Bachelor's Degree, 53% |
| Average age | 39 | 41 |
| Years of experience | - | 12 |
A vault teller is responsible for processing bank and vault transactions, ensuring accuracy and timeliness. Their duties primarily revolve around customer service and staff support, preparation of shipment and deliveries, money transfer transactions, and handling deposits. A vault teller must also perform administrative tasks such as maintaining daily cash levels on ATMs, responding to calls and correspondence, producing progress reports, and maintaining an accurate record of all transactions. Furthermore, it is essential to verify and monitor all currency in vaults in adherence to the bank's standards and policies.
A universal banker's role is to provide banking assistance to clients by performing a wide range of tasks, ensuring timeliness and customer satisfaction. Their responsibilities revolve around handling and processing accounts, accomplishing requests from clients, and addressing inquiries and complaints, responding to them promptly and efficiently. They must also manage cash drawers, generate referrals, and identify the clients' financial and banking needs. Furthermore, as a universal banker, it is crucial to ensure that all processes comply with the policies and regulations of the bank.
Vault tellers and universal bankers have different pay scales, as shown below.
| Vault Teller | Universal Banker | |
| Average salary | $32,352 | $35,922 |
| Salary range | Between $26,000 And $39,000 | Between $27,000 And $46,000 |
| Highest paying City | Denver, CO | Urban Honolulu, HI |
| Highest paying state | Massachusetts | Hawaii |
| Best paying company | NBCUniversal | Affinity Credit Union |
| Best paying industry | Finance | Finance |
There are a few differences between a vault teller and a universal banker in terms of educational background:
| Vault Teller | Universal Banker | |
| Most common degree | Bachelor's Degree, 38% | Bachelor's Degree, 53% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between vault tellers' and universal bankers' demographics:
| Vault Teller | Universal Banker | |
| Average age | 39 | 41 |
| Gender ratio | Male, 19.5% Female, 80.5% | Male, 35.1% Female, 64.9% |
| Race ratio | Black or African American, 10.5% Unknown, 3.5% Hispanic or Latino, 19.2% Asian, 7.5% White, 58.7% American Indian and Alaska Native, 0.6% | Black or African American, 9.0% Unknown, 3.0% Hispanic or Latino, 20.7% Asian, 9.7% White, 56.7% American Indian and Alaska Native, 0.9% |
| LGBT Percentage | 7% | 11% |