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Vault teller vs universal banker

The differences between vault tellers and universal bankers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a universal banker has an average salary of $35,922, which is higher than the $32,352 average annual salary of a vault teller.

The top three skills for a vault teller include cash handling, quality customer service and operational procedures. The most important skills for a universal banker are customer relationships, cash handling, and financial services.

Vault teller vs universal banker overview

Vault TellerUniversal Banker
Yearly salary$32,352$35,922
Hourly rate$15.55$17.27
Growth rate-12%-3%
Number of jobs11,21228,761
Job satisfaction-2
Most common degreeBachelor's Degree, 38%Bachelor's Degree, 53%
Average age3941
Years of experience-12

What does a vault teller do?

A vault teller is responsible for processing bank and vault transactions, ensuring accuracy and timeliness. Their duties primarily revolve around customer service and staff support, preparation of shipment and deliveries, money transfer transactions, and handling deposits. A vault teller must also perform administrative tasks such as maintaining daily cash levels on ATMs, responding to calls and correspondence, producing progress reports, and maintaining an accurate record of all transactions. Furthermore, it is essential to verify and monitor all currency in vaults in adherence to the bank's standards and policies.

What does a universal banker do?

A universal banker's role is to provide banking assistance to clients by performing a wide range of tasks, ensuring timeliness and customer satisfaction. Their responsibilities revolve around handling and processing accounts, accomplishing requests from clients, and addressing inquiries and complaints, responding to them promptly and efficiently. They must also manage cash drawers, generate referrals, and identify the clients' financial and banking needs. Furthermore, as a universal banker, it is crucial to ensure that all processes comply with the policies and regulations of the bank.

Vault teller vs universal banker salary

Vault tellers and universal bankers have different pay scales, as shown below.

Vault TellerUniversal Banker
Average salary$32,352$35,922
Salary rangeBetween $26,000 And $39,000Between $27,000 And $46,000
Highest paying CityDenver, COUrban Honolulu, HI
Highest paying stateMassachusettsHawaii
Best paying companyNBCUniversalAffinity Credit Union
Best paying industryFinanceFinance

Differences between vault teller and universal banker education

There are a few differences between a vault teller and a universal banker in terms of educational background:

Vault TellerUniversal Banker
Most common degreeBachelor's Degree, 38%Bachelor's Degree, 53%
Most common majorBusinessBusiness
Most common college--

Vault teller vs universal banker demographics

Here are the differences between vault tellers' and universal bankers' demographics:

Vault TellerUniversal Banker
Average age3941
Gender ratioMale, 19.5% Female, 80.5%Male, 35.1% Female, 64.9%
Race ratioBlack or African American, 10.5% Unknown, 3.5% Hispanic or Latino, 19.2% Asian, 7.5% White, 58.7% American Indian and Alaska Native, 0.6%Black or African American, 9.0% Unknown, 3.0% Hispanic or Latino, 20.7% Asian, 9.7% White, 56.7% American Indian and Alaska Native, 0.9%
LGBT Percentage7%11%

Differences between vault teller and universal banker duties and responsibilities

Vault teller example responsibilities.

  • Process ATM transactions and reconcile negotiable instruments.
  • Coordinate accurate balancing and processing of ATM transactions.
  • Analyze customer's needs, determine appropriate products and services and uncover additional cross-selling opportunities with existing and prospective clients.
  • Interpret and accurately process customer requests and transactions according to TCF guidelines.

Universal banker example responsibilities.

  • Manage ATM processes including proofing, replenishment and customer investigations.
  • Process transactions such as deposits, retirement savings plan contributions, automate teller transactions, ATM deposits, and mail deposits.
  • Open deposit accounts, loan applications, respond to customer inquiries and refer cross-selling opportunities.
  • Stay up to date on NMLS certification.
  • Certify NMLS member, notary, banker and teller.
  • Offer covert operations for wire transfers, bill payment, online technical support, troubleshoot website issues and diagnostics.
  • Show more

Vault teller vs universal banker skills

Common vault teller skills
  • Cash Handling, 11%
  • Quality Customer Service, 8%
  • Operational Procedures, 8%
  • Internal Controls, 8%
  • Performance Reviews, 7%
  • Foreign Currency, 7%
Common universal banker skills
  • Customer Relationships, 11%
  • Cash Handling, 9%
  • Financial Services, 7%
  • Branch Management, 7%
  • Customer Satisfaction, 7%
  • Account Opening, 6%

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