Veterans contact representative vs office representative

The differences between veterans contact representatives and office representatives can be seen in a few details. Each job has different responsibilities and duties. Additionally, a veterans contact representative has an average salary of $53,812, which is higher than the $32,535 average annual salary of an office representative.

The top three skills for a veterans contact representative include customer service, transition assistance and management system. The most important skills for an office representative are patients, customer service, and phone calls.

Veterans contact representative vs office representative overview

	Veterans Contact Representative	Office Representative
Yearly salary	$53,812	$32,535
Hourly rate	$25.87	$15.64
Growth rate	10%	-5%
Number of jobs	2,923	149,852
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 46%	Bachelor's Degree, 47%
Average age	42	47
Years of experience	-	2

Veterans contact representative vs office representative salary

Veterans contact representatives and office representatives have different pay scales, as shown below.

	Veterans Contact Representative	Office Representative
Average salary	$53,812	$32,535
Salary range	Between $34,000 And $83,000	Between $23,000 And $45,000
Highest paying City	-	New York, NY
Highest paying state	-	New York
Best paying company	-	Citi
Best paying industry	-	Agriculture

Differences between veterans contact representative and office representative education

There are a few differences between a veterans contact representative and an office representative in terms of educational background:

	Veterans Contact Representative	Office Representative
Most common degree	Bachelor's Degree, 46%	Bachelor's Degree, 47%
Most common major	Business	Business
Most common college	San Diego State University	Western Carolina University

Veterans contact representative vs office representative demographics

Here are the differences between veterans contact representatives' and office representatives' demographics:

	Veterans Contact Representative	Office Representative
Average age	42	47
Gender ratio	Male, 65.4% Female, 34.6%	Male, 26.6% Female, 73.4%
Race ratio	Black or African American, 10.6% Unknown, 3.8% Hispanic or Latino, 14.2% Asian, 3.7% White, 67.0% American Indian and Alaska Native, 0.6%	Black or African American, 10.9% Unknown, 4.8% Hispanic or Latino, 21.7% Asian, 8.2% White, 53.3% American Indian and Alaska Native, 1.1%
LGBT Percentage	11%	6%

Differences between veterans contact representative and office representative duties and responsibilities

Veterans contact representative example responsibilities.

Deliver PowerPoint motivational career presentations to high school students and attend college fairs to generate leads for the university.
Provide veterans information about program services job requirements, occupational opportunities, training programs, and rehabilitation facilities.
Develop the lesson plan and tools used for the VCT training.
Organize and develop visual aid materials with Microsoft PowerPoint for training course materials.
Interact extensively with patients and family members to provide a comprehensive overview of program objectives, requirements, and benefits.
Go out into public and educate individuals and businesses on the benefits of Ross.

Office representative example responsibilities.

Manage the medical front office and coordinate business operations with physicians and legal staff for a busy MRI facility.
Manage correspondence and documentation for OSHA compliance and hold some accounts payable responsibilities by coding invoices for processing and payment.
Manage operational FedEx relationship through order fulfillment, shipment tracking, and communication with parties involve in shipment transaction.
Reconcile any EOB, insurance payment or discount errors.
Perform physician coding abstracting medical records with ICD-10, and CPT.
Post payments and enter charges utilizing appropriate ICD9 and CPT codes.

Veterans contact representative vs office representative skills

Common veterans contact representative skills

Customer Service, 27%
Transition Assistance, 12%
Management System, 11%
Outbound Calls, 7%
Student Veterans, 6%
Vocational Rehabilitation, 5%

Common office representative skills

Patients, 20%
Customer Service, 13%
Phone Calls, 8%
Patient Appointments, 7%
EMR, 5%
Excellent Interpersonal, 5%

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Veterans Contact Representative
Veterans Contact Representative vs Office Representative

Updated January 8, 2025

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