911 emergency dispatcher vs dispatcher

The differences between 911 emergency dispatchers and dispatchers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a 911 emergency dispatcher has an average salary of $36,782, which is higher than the $35,328 average annual salary of a dispatcher.

The top three skills for a 911 emergency dispatcher include EMS, computer aided dispatch and NCIC. The most important skills for a dispatcher are customer service, data entry, and computer aided dispatch.

911 emergency dispatcher vs dispatcher overview

	911 Emergency Dispatcher	Dispatcher
Yearly salary	$36,782	$35,328
Hourly rate	$17.68	$16.98
Growth rate	4%	4%
Number of jobs	27,140	5,818
Job satisfaction	-	4.25
Most common degree	High School Diploma, 30%	High School Diploma, 33%
Average age	39	43
Years of experience	-	2

911 emergency dispatcher vs dispatcher salary

911 emergency dispatchers and dispatchers have different pay scales, as shown below.

	911 Emergency Dispatcher	Dispatcher
Average salary	$36,782	$35,328
Salary range	Between $27,000 And $49,000	Between $27,000 And $44,000
Highest paying City	Minneapolis, MN	Seattle, WA
Highest paying state	Pennsylvania	Alaska
Best paying company	Clark County	Mt. San Antonio College
Best paying industry	Government	Government

Differences between 911 emergency dispatcher and dispatcher education

There are a few differences between a 911 emergency dispatcher and a dispatcher in terms of educational background:

	911 Emergency Dispatcher	Dispatcher
Most common degree	High School Diploma, 30%	High School Diploma, 33%
Most common major	Criminal Justice	Business
Most common college	-	-

911 emergency dispatcher vs dispatcher demographics

Here are the differences between 911 emergency dispatchers' and dispatchers' demographics:

	911 Emergency Dispatcher	Dispatcher
Average age	39	43
Gender ratio	Male, 26.8% Female, 73.2%	Male, 38.1% Female, 61.9%
Race ratio	Black or African American, 9.1% Unknown, 6.0% Hispanic or Latino, 11.1% Asian, 0.9% White, 72.1% American Indian and Alaska Native, 0.7%	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%
LGBT Percentage	17%	7%

Differences between 911 emergency dispatcher and dispatcher duties and responsibilities

911 emergency dispatcher example responsibilities.

Help deliver several healthy babies with the assistance of the 911 EMD cards.
Help callers perform CPR, Heimlich maneuver, and other lifesaving measures of injure subjects.
Answer emergency and non-emergency calls and dispatch the appropriate department whether it be police, fire, or ems.
Operate a nationwide computerize crime information system (NCIC) to all criminal justice agencies-local, state and federal.
Log warrant entries, missing persons, and stolen vehicles as well as other miscellaneous items into the national NCIC program.
Administer CPR instructions to numerous third party individuals.

Dispatcher example responsibilities.

Manage accounts payable (A/P) and accounts receivable (A/R) using QuickBooks.
Manage dot hrs for drivers as far as what tasks can be done in a certain amount of time.
Manage customer service satisfaction by providing update eta and location of drivers.
Dispatch police fire and ems.
Dispatch district security patrol officers to assist district employees, students and residents with emergency situations.
Earn CDL with passenger endorsement.

911 emergency dispatcher vs dispatcher skills

Common 911 emergency dispatcher skills

EMS, 12%
Computer Aided Dispatch, 10%
NCIC, 6%
CAD, 6%
Public Safety Agencies, 6%
Law Enforcement Agencies, 5%

Common dispatcher skills

Customer Service, 34%
Data Entry, 8%
Computer Aided Dispatch, 4%
Non-Emergency Calls, 4%
Emergency Situations, 3%
EMS, 3%