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  • Customer Service Representative 4778

    Tier4 Group

    Account representative job in Franklin, WI

    $18-$20/HR Type: Hybrid (3 days onsite per week) Duration: January 2026 - July 2026 Schedule: 7:30 AM-4:00 PM, 8:00 AM-4:30 PM, or 8:30 AM-5:00 PM CST Perks: Benefits, free daily lunch when onsite Job Description: We are seeking a detail-oriented and client-focused professional to join our service team. In this role, you will provide support to clients and field representatives-primarily through call center operations-by resolving issues related to the consumer website and mobile app. These issues may include login, registration, password resets, navigation, and general content questions. You will play a key role in delivering an exceptional client experience by providing efficient, accurate solutions and building strong relationships with both clients and field representatives. Key Responsibilities Assist clients and field representatives with website and mobile app inquiries, including login, registration, password, navigation, and content questions. Deliver a distinctive and efficient client experience while maintaining high service standards. Take ownership of calls, resolve issues effectively, and proactively address potential future concerns to minimize repeat calls. Serve as a trusted advocate for field representatives and collaborate to meet client needs. Educate clients and representatives on website features and self-service capabilities. Build professional relationships to enhance client loyalty and satisfaction. De-escalate service concerns with professionalism and empathy. Meet efficiency and quality standards while handling confidential information appropriately. Manage phone interactions and follow-up casework with accuracy and attention to detail. Work independently and as part of a team to identify process improvements and implement solutions. Research and evaluate possible solutions using available resources. Adhere to strict confidentiality and privacy standards. Embrace change and contribute to a culture of continuous improvement. Demonstrate flexibility in shifting priorities to meet business and client needs. Perform keyboarding and computer tasks accurately and efficiently. About the Team You'll join a team of 25 service professionals dedicated to supporting clients and field representatives through call center operations. The team focuses on resolving issues related to the consumer website and mobile app, ensuring a seamless and positive experience for all users. At least 1 of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work
    $18-20 hourly 3d ago
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  • Billing Specialist- Milwaukee, Wisconsin

    A-1 Services 3.7company rating

    Account representative job in Oak Creek, WI

    Job Description Billing/Payroll Specialist, A-1 Services We are an HVAC/Refrigeration repair company based out of Oak Creek, WI. We service Southeast Wi and Northeast Illinois. Our company is looking for a billing specialist that will handle all billing for multiple departments. You will also be responsible for incoming phone calls from customers, answering technician questions, and providing work orders, purchase orders, and any other duties assigned by the office manager. We offer a competitive benefit package including health insurance coverage, paid holidays and vacations plus more. If you think that person is you, please contact us. This is a direct hire full time position, Monday thru Friday. As a Billing Specialist, you will ensure the accurate and timely processing, and distribution of invoices for assigned clients, in accordance with company policies and procedures and government legal requirements. Job Responsibilities: Assist with Payroll Process customer invoices, ensuring accurate and timely billing. Utilize accounting software to process invoices for customers. Verify and match time sheets to correspond with invoicing. Respond to invoicing questions and concerns. Answering phone calls on a multiple phone line system and record incoming calls on a daily basis Answer incoming calls to issue work orders and purchase orders for technicians Perform other duties as requested. Job Requirements: High School Diploma or equivalent, Associate Degree in Accounting or Finance is preferred Proficient with Adobe Acrobat, Microsoft Word, Excel, and Outlook Job Type: Full-time Competitive pay Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Schedule: 8 hour shift Monday to Friday People with a criminal record are encouraged to apply Work Location: In person Tech24 is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class. For more information about Tech24 and our career opportunities visit *********************************
    $32k-43k yearly est. 14d ago
  • Territory Account Representative - Dane, Columbia and Jefferson Counties

    Versiti 4.3company rating

    Account representative job in Milwaukee, WI

    Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive. Position Summary The Account Representative position is a highly competitive field sales role. Account Representatives develop successful strategies to source and qualify new accounts and work with existing accounts to execute productive blood drives to meet monthly territory blood collection needs. This position is critical to ensuring a stable public blood supply. Total Rewards Package Benefits Versiti provides a comprehensive benefits package based on your job classification. Full-time regular employes are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others. Responsibilities Meets and exceeds monthly collection goals and booking targets with an emphasis on accuracy, productivity, cost-effectiveness, blood inventory needs, efficient operations, and customer service Actively prospects and networks to continually add new, productive blood drive opportunities Identifies and evaluates the key motivators within each organization to elicit the commitment and follow through needed to ensure optimal participation at blood drives Manages blood drive details and outcomes by scheduling resources; ensuring appropriateness of blood drive site; communicating internally all details regarding the blood drive; coordinating with organization logistics and needs for the blood drive; forecasting production of the drive; clearly defining expectations of the group; providing tools, timelines, and training to the group; scheduling communication touch points; and managing successful outcomes Appraises existing accounts to identify opportunity for improvement, creates a strategy, and pursues a conversation with account leadership On-site recruits as needed or required; may include evening or weekend hours Develops and maintains relationships with account points of contact, account leaders and key accounts Works with marketing/communications to identify blood drive strategies and prepares content needed to support defined strategies Works collaboratively with other departments as needed to ensure successful blood drives and provides excellent internal customer service Keeps account records up to date which includes titles and contact information for key points of contact Identifies, documents, and provides feedback on issues regarding customer needs/requirements, customer issues/concerns and satisfaction, potential expansion opportunities, competitor activities/strategies, and similar information. All other duties as assigned Performs other duties as assigned Complies with all policies and standards Qualifications Education Bachelor's Degree preferred Associate's Degree with relevant sales and/or event management experience considered preferred Experience 1-3 years of direct business to business sales experience preferred Knowledge, Skills and Abilities Proven track record of sales success Thrives in a self-motivated and self-directed work environment Must have excellent analytical, planning, strategic and decision-making skills Ability to be resourceful, flexible, adaptable; possess excellent problem-solving skills Demonstrates poise and willingness to confidently engage and interact with a wide variety of audiences Must possess excellent time management and organization skills, and able to manage detailed information Skilled in persuasive communication, being able to be direct in a respectful manner Excellent ability to communicate, encompassing written, verbal, and presentation skills Ability to prepare information needed for meeting agendas, educational and motivational presentations, blood drive promotion, trainings, and analytical reports; and the ability to communicate and deliver that information effectively Licenses and Certifications A current valid driver's license and good driving record required #LI-Hybrid #LI-AB1 Not ready to apply? Connect with us for general consideration.
    $31k-39k yearly est. Auto-Apply 18d ago
  • Medical Billing Specialist

    Lake County Il 4.5company rating

    Account representative job in Waukegan, IL

    Under general supervision performs work assisting with the administration of the Health Department's central billing office management program. The position has the responsibility for reviewing, researching, analyzing and acting upon all claim rejections received from Medicaid, Medicare, private insurance and all other revenue sources. Services include medical, mental health, substance abuse and dental. Ensures accurate records are kept for all billing activity to ensure the agency complies with all appropriate regulations as required. Provides various patient management reports as needed. Assists with other billing projects as needed. Scheduled Hours: 37.5 hours per week• Processes and analyze claim rejection reports from the NextGen, Waystar systems and act upon the findings in a timely manner. * Analyze the explanation of benefit advises from the various payers to ensure the accuracy of the data entered into NextGen for Medicaid, Medicare, private insurance and other third party payers. * Re-bill and adjust patient accounts as necessary using the NextGen system. * Create patient management reports using the NextGen system. * Analyze and resolve accounts receivable aging issues. * Use Microsoft Excel to create spreadsheets to assist in the analysis of patient data. * Analyze pending insurance account payer accounts in the NextGen system in order to have accurate processing of claims. * Analyze and correct patient sliding fee adjustments in NextGen as needed. * Trace the transactions through NextGen from charge entry through claim creation as part of problem resolution. • Differentiate between clearing house rejections and payer rejections by frequently working within the Viatrack clearing house environment. * Resolve all billing inquiries from internal and external customers. * Gives appropriate information referrals and documents as necessary. * Keeps thorough records of all activity including reporting and tracking of billing adjustments or corrections. * Participates in staff meetings, in service trainings, and seminars to facilitate professional growth and maintain licensure if required. * Involvement in quality improvement activities on an ongoing basis. * Assists with other projects and duties as assigned * Completion of a high school diploma or G.E.D. certificate. Associate's Degree or certification in medical technology or accounting is preferred. * Demonstrated relevant experience in a medical billing or accounting office setting is required. * Bilingual is preferred. As the largest human service provider in Lake County, we believe that services must be available without barriers. No residents are turned away due to the inability to pay. We believe in providing services in an environment of mutual respect, free of discrimination or bias. Whether assuring accessible and effective care, impacting policy, or assessing and monitoring risks, the Lake County Health Department and Community Health Center has been an essential part of the public health system in Lake County for 60 years.We are looking for passionate, qualified team members who can help make a difference in our agency and, most importantly, in our community. Additional information about the Lake County Health Department, our culture, and why you should join our team can be found at********************************************************** Currently, you must reside in Illinois or Wisconsin to work for the Lake County Health Department.Any offer of employment is conditioned on the successful completion of a background screening, drug and alcohol testing and may include a pre-employment medical exam. The Lake County Health Department and Community Health Center is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sexual orientation, gender identity or gender expression, national origin, disability, veteran status, and other protected characteristics.
    $36k-44k yearly est. 21d ago
  • Medicaid Specialist

    Brookdale 4.0company rating

    Account representative job in Milwaukee, WI

    Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Part and Full Time Benefits Eligibility Medical, Dental, Vision insurance 401(k) Associate assistance program Employee discounts Referral program Early access to earned wages for hourly associates (outside of CA) Optional voluntary benefits including ID theft protection and pet insurance Full Time Only Benefits Eligibility Paid Time Off Paid holidays Company provided life insurance Adoption benefit Disability (short and long term) Flexible Spending Accounts Health Savings Account Optional life and dependent life insurance Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan Tuition reimbursement Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program. Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year. The application window is anticipated to close within 30 days of the date of the posting. Education and Experience High school diploma or GED is required. Minimum of one year of customer service experience is required. Healthcare office experience is preferred. Excellent customer service skills is required. General knowledge of Microsoft Office (i.e. Excel, Word, etc.) is required. Certifications, Licenses, and Other Special Requirements None Management/Decision Making Makes standard and routine decisions based on detailed guidelines with little independent judgment. Problems are generally solved with clear, detailed guidelines or by reporting them to a supervisor. Knowledge and Skills Has a basic level of skill and can follow written or verbal instructions. Has basic technical skills to complete a few repetitive and well-defined duties. Has a basic knowledge of the organization in order to answer basic questions. Strong communication and customer service skills. Effective interpersonal and organizational skills accompanied with the ability to work with a high level of volume and detail. Physical Demands and Working Conditions Standing Walking Sitting Use hands and fingers to handle or feel Reach with hands and arms Stoop, kneel, crouch crawl Talk or hear Vision Requires interaction with co-workers, residents or vendors Brookdale is an equal opportunity employer and a drug-free workplace. The Medicaid Specialist uses established guidelines to provide exceptional customer service and support to ensure customer accounts are accurate and meet the state and payer Medicaid requirements. Researches accounts and resolves potential errors and issues through the audit of accounts from phone calls, emails, and tickets received. Processes a series of assigned tasks including move-ins, conversions to Medicaid, charge maintenance, and agreement and billing party changes following state Managed Care Organization (MCO) guidelines. Works with communities to correct accounts prior to monthly resident invoicing. Updates resident accounts upon state and MCO rate changes. Monitors and distributes work tickets through internal system as well as mail and external faxes. Evaluates and identifies opportunities to drive process improvements that positively impact performance and customer experience. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
    $37k-60k yearly est. Auto-Apply 47d ago
  • Billing Coordinator

    Robert Half 4.5company rating

    Account representative job in Port Washington, WI

    We are looking for a detail-oriented Billing Coordinator for a Port Washington, WI area organization. This role is essential in ensuring accurate and efficient billing operations, supporting the organization's financial processes, and contributing to overall client satisfaction. The ideal candidate will have strong analytical skills and a commitment to maintaining precise records. Responsibilities: - Prepare and issue accurate invoices to clients in a timely manner. - Manage accounts receivable processes, ensuring all payments are tracked and recorded properly. - Reconcile billing discrepancies and resolve any client inquiries related to invoices. - Maintain organized financial records and documentation for auditing and reporting purposes. - Collaborate with internal teams to ensure billing accuracy and adherence to company policies. - Generate reports using Microsoft Excel to analyze billing data and identify trends. - Review and update billing procedures to improve efficiency and compliance. - Monitor outstanding balances and follow up on overdue accounts. - Assist in preparing financial summaries and reports for management review. Requirements - Proven experience in billing or accounts receivable roles. - Proficiency in Microsoft Excel for data analysis and reporting. - Strong attention to detail and ability to maintain high levels of accuracy. - Excellent communication skills for resolving billing issues with clients. - Knowledge of basic accounting principles and financial processes. - Ability to work independently and manage multiple tasks effectively. - Familiarity with billing software or systems is preferred. - High school diploma or equivalent; additional education in finance or accounting is a plus. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .
    $34k-46k yearly est. 8d ago
  • AR Billing and Collection Specialist

    Airoldi Brothers

    Account representative job in Oak Creek, WI

    At Airoldi Brothers, we've welcomed employees from all walks of life-logistics, finance, customer service, healthcare, and more. If you're tired of being just another number in a large corporation, this is your opportunity to step into a role where your work truly matters. We offer competitive pay, excellent benefits, and the chance to be part of a family-owned company that values hard work, trust, and respect. Position Summary As an AR Billing and Collection Specialist, you'll take the lead on customer billing, payment processing, account reconciliation, and collections. Your day-to-day will involve everything from generating accurate invoices to handling payment disputes-all while working cross-functionally with internal teams and external customers. You'll report directly to the Finance or Accounting Manager and play a vital role in keeping our financial operations smooth and efficient. Key Responsibilities Billing & Invoicing Prepare and process customer invoices with accuracy and timeliness. Upload invoices to customer systems and ensure billing details are correct. Collaborate with the sales team on truck sales and documentation needs. Work with the DMV to obtain lien releases, replacement titles, and other paperwork. Track payoff information and asset title receipts. Act as a key contact for customers with billing inquiries or concerns. Payment Processing & Reconciliation Apply ACH, check, and credit card payments with a high level of accuracy. Make daily bank deposits and maintain records. Investigate and resolve payment discrepancies. Notify management of short payments or outstanding issues. Adjust invoices when needed and maintain records per company policy. Customer Account Management Maintain accurate and up-to-date customer records. Encourage and support customers transitioning to electronic payment methods. Assist with credit checks and account setup. Monitor credit limits and put accounts on hold when necessary. Collections Review aging reports weekly and follow up on overdue accounts. Use account history and customer behavior to determine collection strategies. Contact customers via phone and email to resolve outstanding balances. Maintain detailed notes in the ERP system for all collection activities. Making collection calls is an essential part of this position. General Office Support File, organize, and maintain communication records. Answer incoming calls and redirect as necessary. Assist with projects and administrative tasks as needed. What You Bring General understanding of accounting principles. Prior experience in accounts receivable, billing, or collections (preferred) Strong attention to detail and organizational skills. Intermediate skills in Microsoft Excel. Excellent communication skills-both written and verbal. Ability to manage multiple priorities independently. Experience with invoicing systems or customer databases is a plus. Why Airoldi Brothers? Competitive compensation package Affordable health, dental & vision insurance 401(k) with generous company match Family-oriented, supportive work culture Career growth opportunities in a stable, long-standing company Ready to take the next step in your career? Apply today and discover the difference of working at Airoldi Brothers.
    $30k-37k yearly est. 10d ago
  • Billing Specialist- Milwaukee, Wisconsin

    Tech-24 A Commercial Food Service Repair Company Inc. 3.4company rating

    Account representative job in Oak Creek, WI

    Billing/Payroll Specialist, A-1 Services We are an HVAC/Refrigeration repair company based out of Oak Creek, WI. We service Southeast Wi and Northeast Illinois. Our company is looking for a billing specialist that will handle all billing for multiple departments. You will also be responsible for incoming phone calls from customers, answering technician questions, and providing work orders, purchase orders, and any other duties assigned by the office manager. We offer a competitive benefit package including health insurance coverage, paid holidays and vacations plus more. If you think that person is you, please contact us. This is a direct hire full time position, Monday thru Friday. As a Billing Specialist, you will ensure the accurate and timely processing, and distribution of invoices for assigned clients, in accordance with company policies and procedures and government legal requirements. Job Responsibilities: Assist with Payroll Process customer invoices, ensuring accurate and timely billing. Utilize accounting software to process invoices for customers. Verify and match time sheets to correspond with invoicing. Respond to invoicing questions and concerns. Answering phone calls on a multiple phone line system and record incoming calls on a daily basis Answer incoming calls to issue work orders and purchase orders for technicians Perform other duties as requested. Job Requirements: High School Diploma or equivalent, Associate Degree in Accounting or Finance is preferred Proficient with Adobe Acrobat, Microsoft Word, Excel, and Outlook Job Type: Full-time Competitive pay Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Schedule: 8 hour shift Monday to Friday People with a criminal record are encouraged to apply Work Location: In person Tech24 is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class. For more information about Tech24 and our career opportunities visit *********************************
    $32k-43k yearly est. Auto-Apply 60d+ ago
  • Billing Specialist - Racine Location

    Outreach Community Health Centers 3.8company rating

    Account representative job in Milwaukee, WI

    Racine Clinic Opening January 2026 , candidates must meet the following qualifications: Education and/or Experience - Required Qualifications * High school diploma required, with a minimum of two years of experience in healthcare, billing, and alternate payor reimbursement claims processing. * Previous experience with medical terminology and coding is required. * Strong professional communication skills, including oral, written, and presentation abilities. * Experience with Medicare and Medicaid claims is preferred. * Familiarity with insurance processes, managed care, PPOs, FQHC billing, and Milwaukee County systems is highly desirable. * Ability to work effectively under pressure and manage multiple priorities. * Demonstrated ability to establish and maintain positive working relationships with patients, medical staff, coworkers, and the general public. * Proficient in reading, writing, and communicating clearly and effectively in both verbal and written forms. Job Purpose and Reporting Structure The primary responsibility of this position is to work directly with insurance companies, healthcare providers, and patients to ensure claims are processed and paid. You will be required to review and appeal all unpaid and denied claims. This position demands an extraordinary level of attention to detail and the ability to multi-task in a high-volume, fast-paced, and exciting environment. This position will report directly to the Office Operations Manager Essential Duties and Responsibilities * Ensure all claims are submitted with a goal of zero errors. * Verify the completeness and accuracy of all claims prior to submission. * Accurately post all insurance payments by line item. * Follow up timely on insurance claim denials, exceptions, or exclusions. * Meet deadlines. * Read and interpret insurance explanation of benefits. * Utilize monthly aging account receivable reports and/or work queues to follow up on unpaid claims aged over 30 days. * Make necessary arrangements for medical records requests and completion of additional information requests from providers and/or insurance companies. * Regularly meet with the Revenue Cycle Supervisor to discuss and resolve reimbursement issues or billing obstacles. * Regularly attend monthly staff meetings and continuing educational sessions as required. * Perform additional duties as assigned. * Experience in filing claim appeals with insurance companies to ensure maximum entitled reimbursement. Considerations & Statement Racine Community Health Centers requires employees in certain departments to be fully vaccinated against MMR (Measles, Mumps, Rubella), Varicella (Chickenpox), and Influenza. Racine Community Health Centers, Inc. is an Equal Opportunity Employer
    $32k-41k yearly est. 40d ago
  • BILLING SPECIALIST

    Lutheran Living Services

    Account representative job in Milwaukee, WI

    Job description Full-time 8:00 AM - 4:30 PM LH & HP is recruiting for a talented professional to join its team as a Billing Specialist. This full-time position is responsible for a variety of complex billing functions. Candidate must have the ability to rely on experience and judgment to ensure the integrity of the billing, accounts receivable, and accounts payable processes. Candidate must be capable of supporting an environment of continuous change while being part of a team to ensure the success of the department, anticipate future needs, and values our mission. Must have excellent administrative and interpersonal skills, with ability and confidence to effectively identify, respond to and resolve questions regarding the financial concerns that affect resident, family, visitors, staff, government entities/payers and vendors. Position Responsibilities: · Claims billing and follow-up to various payer sources. · Private Pay Collections and follow-up · Cash and payment posting. · Medical coding based on PDPM guidelines. · Manage patient financials to ensure payer sources Required skills: · High school diploma or equivalent, preference given to associate degree or higher. · Minimum of 2-5 years' experience in healthcare billing with increasing job responsibilities. · Preference given to those with Medicare, Medicare Advantage, and Medicaid experience. · Capable of building and maintaining positive relationships; working within and promoting a team-oriented work environment while demonstrating high level skills in Word, Excel, and Outlook. For consideration, send an updated resume to this post. Position located at: Lutheran Home 7500 W North Avenue Wauwatosa, WI 53213
    $30k-40k yearly est. 19d ago
  • Billing Specialist

    Milwaukee Health Services System 3.4company rating

    Account representative job in Milwaukee, WI

    The Billing Specialist is responsible for retrieving all billable charges, timely submission of claims, follow-up on unpaid claims, and answering patient questions regarding their statements within the OCHIN Epic System. This position is responsible for all payers, including Medicare, Medicaid, managed care, commercial insurance, workers' compensation, and private pay. The Billing Specialist's role is focused on maximizing revenues and cash flow by completing these tasks promptly and efficiently. Maintain a designated level of collections using payments and complete follow-through for all denied or rejected claims. Follow up and collect all outstanding receivables from payers and patients, and provide excellent customer service to internal and external customers. Position-Specific Competencies/Essential Functions/Duties& Responsibilities: * Retrieve all billable charges within 72 hrs. * Review, resolve, and bill all outstanding statuses promptly. * Direct contact with patients to resolve all inquiries on their account(s). * Monitoring patient account activity through queries and statement review. * Monitor and maintain the AR Aging Report to achieve department goals. * Independently resolve follow-up issues related to their work assignments. * Review, revise, re-process, and follow up on all denials and system-rejected claims. * Process appeals promptly according to the payer contract. * Process all patients and insurance refunds. * Ability to run reports with OCHIN Epic. * Clear and complete documentation of all accounts worked. * Utilize extra time during decreased workload to assist in other department projects. * Contribute to the Billing Department team through a positive attitude, respectful interaction, innovative ideas, efficiency, and ethical behavior. * Participates in educational activities and attends staff meetings * Maintains strict confidentiality; adheres to all HIPAA and PHI guidelines/regulations. Required Knowledge, Skills, and Abilities: * Must have 3+ years of experience working in a physician or hospital collection setting; knowledge of ICD-10, CPT Codes, and HCPC Codes * Knowledge of insurance carriers (Medicare, Medicaid, managed care, commercial insurance, and workers' compensation) payment regulations, including various reimbursement schemes, co-insurance, deductibles, contractual adjustments, and sliding fee * Possess a working knowledge of practice management systems (OCHIN Epic) and Microsoft Office * Working knowledge of HIPAA and PHI regulations and compliance * Strong interpersonal and communication skills, and can work successfully in a team-oriented environment * High attention to detail and the ability to multitask * Hours: may vary based on organizational needs * Travel: may vary based on organizational needs Qualifications: * Minimum Education Level: High School Diploma * Minimum 3 years of experience in a FQHC, clinic, physician's office, or hospital setting. POSITION REQUIREMENTS: * Education: At a minimum, high school graduate or equivalent. College coursework is highly preferred. * Experience: Minimum 2 years of experience in a medical office setting. Working knowledge of insurance carrier (Medicare, Medicaid, managed care, commercial insurance, and workers' compensation) payment regulations, including reimbursement, co-insurance, and deductibles, and contractual adjustments. * Expertise: Must have 2+ years of revenue cycle experience working in a medical setting; knowledge of ICD-10, CPT Codes, and HCPC Codes. Ability to communicate and interact with individuals and families from diverse ethnic, cultural, and socioeconomic backgrounds. Ability to identify and maintain confidential information with integrity. Ability to effectively work independently and as a member of the team. Ability to effectively communicate with individuals as well as with groups. Requires basic computer skills, e.g., Microsoft Office Software. Excellent organizational skills and problem-solving ability. Ability to prioritize tasks and work assignments. * Language: Strong interpersonal and communication skills to be able to work successfully independently and in team-oriented environments. * Hours of Work: Must be able to work flexible hours. May vary based on Organizational need. * Travel: May vary based on Organizational need. Milwaukee Health Services, Inc. is an equal opportunity employer. Milwaukee Health Services, Inc. does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or veteran status.
    $33k-40k yearly est. 60d+ ago
  • Billing & Insurance Specialist

    B&L Comfort Healthcare 3.4company rating

    Account representative job in Waukesha, WI

    As a Billing & Insurance Specialist with our company, you will work closely with multiple departments to ensure accurate and timely billing and reimbursement for the vital services we provide. Join a growing organization that values your expertise, supports your growth, and offers strong benefits. We're looking for a detail -oriented, proactive team member who thrives on resolving complex billing issues. To succeed, you must bring strong problem -solving skills and a commitment to accuracy. Requirements What's Great in the Job: Crucial, behind -the -scenes role that keeps the company financially healthy. Work feels like solving daily puzzles - every claim and denial is a challenge to conquer. Develops highly marketable billing skills that are always in demand. Stable, daytime office -based work. Key Responsibilities: Verify insurance coverage and client eligibility. Prepare and submit claims to insurers. Follow up on unpaid or denied claims. Maintain accurate billing records and reconcile payments. Must Haves: 2+ years of medical billing experience. Knowledge of Medicaid/Medicare guidelines. Strong attention to detail. Proficiency in billing software. Nice to Haves: Associate degree in a related field. Experience with audits. Familiarity with electronic health records (EHR). Customer service experience. Benefits Health, dental, and vision insurance. Paid time off, sick leave, and paid holidays. Mileage reimbursement. Company phone/laptop. Retirement plan offerings.
    $32k-43k yearly est. 48d ago
  • Medical Billing Specialist

    Alliancestaff, LLC

    Account representative job in Brookfield, WI

    Looking for a versatile and experienced Medical Billing Specialist immediately! Insurance follow up on denied claims/filing timely appeals Payment posting Understanding EOB's Identify and resolve unpaid and denied claims Insurance authorizations and patient correspondence Understanding the full revenue cycle process of a claim
    $30k-40k yearly est. 20d ago
  • Patient Accounts Billing Specialist

    Lake County Il 4.5company rating

    Account representative job in Waukegan, IL

    Under general supervision performs work of considerable difficulty in assisting with the administration of the Health Department's central billing office management program. The position has the responsibility for reviewing, researching, analyzing, and performing collections of outstanding patient balances. Ensures accurate records are kept for all sliding fee activity to ensure the agency complies with all appropriate regulations as required. Ensures patients with a spenddown amount within a government program have their services billed appropriately. Provides various patient management reports as needed. Use of multiple medical billing and financial programs are essential to this position. Strong problem-solving ability, high level analytical ability and critical thinking skills are needed to perform this role successfully. Scheduled Hours: 37.5 hours per week * Responsible for reviewing patient accounts with a spenddown to ensure proper billing of services. * Responsible for processing patient refunds. * Responsible for processing patient bad debt. * Responsible for collection of private pay balances. * Assist patients with obtaining access to a LCHD navigator, setup of payment plans or Financial Hardship using established protocols. * Audit, analyze and correct patient sliding fee applications. * Re-bill and adjust patient accounts as necessary using the NextGen system. * Assist in deposit resolution between Treasurer's, clinics and Finance. * Interpret and explain eligibility results. * Create patient management reports using the NextGen system. * Analyze and resolve accounts receivable aging issues. * Use Microsoft Excel to create spreadsheets to assist in the analysis of patient data. * Trace the transactions through NextGen from charge entry through claim creation as part of problem resolution. * Resolve all patient inquiries from internal and external customers. * Keeps thorough records of all activity including reporting and tracking of billing adjustments or corrections. * Develops and maintains a basic knowledge of services available at the Lake County Health Department and Community Health Centers (LCHD/CHC). * Participates in quality improvement activities to assess, monitor and improve program services. * Participates in staff meetings, in service trainings, and seminars to facilitate professional growth and maintain licensure if required. * Involvement in quality improvement activities on an ongoing basis. * Assists with other projects and duties as assigned. * Completion of a high school diploma or G.E.D. certificate. Associate's Degree or certification in health information technology or accounting is preferred. * Four years experience in medical billing and using an Electronic Practice Management system. * Two years of collections experience in a provider setting. * Advanced Proficiency in Excel and utilizing ten-key data entry is required. * Experience with different reporting software. * Bilingual is preferred. As the largest human service provider in Lake County, we believe that services must be available without barriers. No residents are turned away due to the inability to pay. We believe in providing services in an environment of mutual respect, free of discrimination or bias. Whether assuring accessible and effective care, impacting policy, or assessing and monitoring risks, the Lake County Health Department and Community Health Center has been an essential part of the public health system in Lake County for 60 years. We are looking for passionate, qualified team members who can help make a difference in our agency and, most importantly, in our community. Additional information about the Lake County Health Department, our culture, and why you should join our team can be found at ********************************************************** At this time, you must live in Illinois or Wisconsin to be eligible to work at Lake County Health Department. You can find our salary gradesat************************************************ For unionized positions, a list of our collective bargaining agreements can be found here: ******************************************************************* Any offer of employment is conditioned on the successful completion of a background screening, drug and alcohol testing and may include a pre-employment medical exam. The Lake County Health Department and Community Health Center is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sexual orientation, gender identity or gender expression, national origin, disability, veteran status, and other protected characteristics.
    $36k-44k yearly est. 14d ago
  • Territory Account Representative - Racine/Kenosha

    Versiti 4.3company rating

    Account representative job in Kenosha, WI

    Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive. Position Summary The Account Representative position is a highly competitive field sales role. Account Representatives develop successful strategies to source and qualify new accounts and work with existing accounts to execute productive blood drives to meet monthly territory blood collection needs. This position is critical to ensuring a stable public blood supply. Total Rewards Package Benefits Versiti provides a comprehensive benefits package based on your job classification. Full-time regular employes are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others. Responsibilities Meets and exceeds monthly collection goals and booking targets with an emphasis on accuracy, productivity, cost-effectiveness, blood inventory needs, efficient operations, and customer service Actively prospects and networks to continually add new, productive blood drive opportunities Identifies and evaluates the key motivators within each organization to elicit the commitment and follow through needed to ensure optimal participation at blood drives Manages blood drive details and outcomes by scheduling resources; ensuring appropriateness of blood drive site; communicating internally all details regarding the blood drive; coordinating with organization logistics and needs for the blood drive; forecasting production of the drive; clearly defining expectations of the group; providing tools, timelines, and training to the group; scheduling communication touch points; and managing successful outcomes Appraises existing accounts to identify opportunity for improvement, creates a strategy, and pursues a conversation with account leadership On-site recruits as needed or required; may include evening or weekend hours Develops and maintains relationships with account points of contact, account leaders and key accounts Works with marketing/communications to identify blood drive strategies and prepares content needed to support defined strategies Works collaboratively with other departments as needed to ensure successful blood drives and provides excellent internal customer service Keeps account records up to date which includes titles and contact information for key points of contact Identifies, documents, and provides feedback on issues regarding customer needs/requirements, customer issues/concerns and satisfaction, potential expansion opportunities, competitor activities/strategies, and similar information. All other duties as assigned Performs other duties as assigned Complies with all policies and standards Qualifications Education Bachelor's Degree preferred Associate's Degree with relevant sales and/or event management experience considered preferred Experience 1-3 years of direct business to business sales experience preferred Knowledge, Skills and Abilities Proven track record of sales success Thrives in a self-motivated and self-directed work environment Must have excellent analytical, planning, strategic and decision-making skills Ability to be resourceful, flexible, adaptable; possess excellent problem-solving skills Demonstrates poise and willingness to confidently engage and interact with a wide variety of audiences Must possess excellent time management and organization skills, and able to manage detailed information Skilled in persuasive communication, being able to be direct in a respectful manner Excellent ability to communicate, encompassing written, verbal, and presentation skills Ability to prepare information needed for meeting agendas, educational and motivational presentations, blood drive promotion, trainings, and analytical reports; and the ability to communicate and deliver that information effectively Licenses and Certifications A current valid driver's license and good driving record required #LI-Hybrid #LI-AB1 Not ready to apply? Connect with us for general consideration.
    $31k-39k yearly est. Auto-Apply 12d ago
  • AR Billing and Collection Specialist

    Airoldi Brothers Inc.

    Account representative job in Oak Creek, WI

    Job Description At Airoldi Brothers, we've welcomed employees from all walks of life-logistics, finance, customer service, healthcare, and more. If you're tired of being just another number in a large corporation, this is your opportunity to step into a role where your work truly matters. We offer competitive pay, excellent benefits, and the chance to be part of a family-owned company that values hard work, trust, and respect. Position Summary As an AR Billing and Collection Specialist, you'll take the lead on customer billing, payment processing, account reconciliation, and collections. Your day-to-day will involve everything from generating accurate invoices to handling payment disputes-all while working cross-functionally with internal teams and external customers. You'll report directly to the Finance or Accounting Manager and play a vital role in keeping our financial operations smooth and efficient. Key Responsibilities Billing & Invoicing Prepare and process customer invoices with accuracy and timeliness. Upload invoices to customer systems and ensure billing details are correct. Collaborate with the sales team on truck sales and documentation needs. Work with the DMV to obtain lien releases, replacement titles, and other paperwork. Track payoff information and asset title receipts. Act as a key contact for customers with billing inquiries or concerns. Payment Processing & Reconciliation Apply ACH, check, and credit card payments with a high level of accuracy. Make daily bank deposits and maintain records. Investigate and resolve payment discrepancies. Notify management of short payments or outstanding issues. Adjust invoices when needed and maintain records per company policy. Customer Account Management Maintain accurate and up-to-date customer records. Encourage and support customers transitioning to electronic payment methods. Assist with credit checks and account setup. Monitor credit limits and put accounts on hold when necessary. Collections Review aging reports weekly and follow up on overdue accounts. Use account history and customer behavior to determine collection strategies. Contact customers via phone and email to resolve outstanding balances. Maintain detailed notes in the ERP system for all collection activities. Making collection calls is an essential part of this position. General Office Support File, organize, and maintain communication records. Answer incoming calls and redirect as necessary. Assist with projects and administrative tasks as needed. What You Bring General understanding of accounting principles. Prior experience in accounts receivable, billing, or collections (preferred) Strong attention to detail and organizational skills. Intermediate skills in Microsoft Excel. Excellent communication skills-both written and verbal. Ability to manage multiple priorities independently. Experience with invoicing systems or customer databases is a plus. Why Airoldi Brothers? Competitive compensation package Affordable health, dental & vision insurance 401(k) with generous company match Family-oriented, supportive work culture Career growth opportunities in a stable, long-standing company Ready to take the next step in your career? Apply today and discover the difference of working at Airoldi Brothers.
    $30k-37k yearly est. 11d ago
  • Billing Specialist- Milwaukee, Wisconsin

    Tech 24 3.4company rating

    Account representative job in Oak Creek, WI

    Billing/Payroll Specialist, A-1 Services We are an HVAC/Refrigeration repair company based out of Oak Creek, WI. We service Southeast Wi and Northeast Illinois. Our company is looking for a billing specialist that will handle all billing for multiple departments. You will also be responsible for incoming phone calls from customers, answering technician questions, and providing work orders, purchase orders, and any other duties assigned by the office manager. We offer a competitive benefit package including health insurance coverage, paid holidays and vacations plus more. If you think that person is you, please contact us. This is a direct hire full time position, Monday thru Friday. As a Billing Specialist, you will ensure the accurate and timely processing, and distribution of invoices for assigned clients, in accordance with company policies and procedures and government legal requirements. Job Responsibilities: Assist with Payroll Process customer invoices, ensuring accurate and timely billing. Utilize accounting software to process invoices for customers. Verify and match time sheets to correspond with invoicing. Respond to invoicing questions and concerns. Answering phone calls on a multiple phone line system and record incoming calls on a daily basis Answer incoming calls to issue work orders and purchase orders for technicians Perform other duties as requested. Job Requirements: High School Diploma or equivalent, Associate Degree in Accounting or Finance is preferred Proficient with Adobe Acrobat, Microsoft Word, Excel, and Outlook Job Type: Full-time Competitive pay Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Life insurance * Paid time off * Vision insurance Schedule: * 8 hour shift * Monday to Friday People with a criminal record are encouraged to apply Work Location: In person Tech24 is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class. For more information about Tech24 and our career opportunities visit *********************************
    $32k-43k yearly est. 60d+ ago
  • Billing Coordinator

    Robert Half 4.5company rating

    Account representative job in Mount Pleasant, WI

    We are looking for a skilled Billing Coordinator for a Mount Pleasant, WI area organization. In this role, you will play a vital part in managing billing operations and ensuring accurate financial records. This position requires attention to detail and proficiency in accounts receivable processes, billing systems, and Excel-based reporting. Responsibilities: - Prepare and issue invoices to clients, ensuring accuracy and completeness. - Monitor accounts receivable and follow up on outstanding payments. - Maintain detailed records of billing transactions and client accounts. - Collaborate with internal teams to resolve discrepancies and ensure timely payments. - Utilize Microsoft Excel for data analysis and reporting on billing activities. - Ensure compliance with company policies and industry regulations in all billing processes. - Assist in the preparation of monthly and quarterly billing reports. - Respond promptly to client inquiries regarding invoices and payment details. - Support process improvements to enhance billing efficiency and accuracy. - Provide assistance with audits by supplying relevant billing documentation. Requirements - Proven experience in accounts receivable and billing processes. - Proficiency in Microsoft Excel, including data analysis and reporting. - Strong attention to detail and accuracy in financial documentation. - Ability to manage multiple tasks and prioritize deadlines effectively. - Excellent communication skills for interacting with clients and internal teams. - Familiarity with relevant regulations and compliance standards. - Problem-solving skills to address billing discrepancies efficiently. - Previous experience in the construction or contractor industry is a plus. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .
    $34k-45k yearly est. 8d ago
  • BILLING SPECIALIST

    Lutheran Living Services

    Account representative job in Wauwatosa, WI

    Full-time 8:00 AM - 4:30 PM LH & HP is recruiting for a talented professional to join its team as a Billing Specialist. This full-time position is responsible for a variety of complex billing functions. Candidate must have the ability to rely on experience and judgment to ensure the integrity of the billing, accounts receivable, and accounts payable processes. Candidate must be capable of supporting an environment of continuous change while being part of a team to ensure the success of the department, anticipate future needs, and values our mission. Must have excellent administrative and interpersonal skills, with ability and confidence to effectively identify, respond to and resolve questions regarding the financial concerns that affect resident, family, visitors, staff, government entities/payers and vendors. Position Responsibilities: · Claims billing and follow-up to various payer sources. · Private Pay Collections and follow-up · Cash and payment posting. · Medical coding based on PDPM guidelines. · Manage patient financials to ensure payer sources Required skills: · High school diploma or equivalent, preference given to associate degree or higher. · Minimum of 2-5 years' experience in healthcare billing with increasing job responsibilities. · Preference given to those with Medicare, Medicare Advantage, and Medicaid experience. · Capable of building and maintaining positive relationships; working within and promoting a team-oriented work environment while demonstrating high level skills in Word, Excel, and Outlook. For consideration, send an updated resume to this post. Position located at: Lutheran Home7500 W North AvenueWauwatosa, WI 53213
    $30k-40k yearly est. Auto-Apply 19d ago
  • Billing Specialist - Racine Location

    Outreach Community Health Centers 3.8company rating

    Account representative job in Racine, WI

    Racine Clinic Opening January 2026 , candidates must meet the following qualifications: Education and/or Experience - Required Qualifications High school diploma required, with a minimum of two years of experience in healthcare, billing, and alternate payor reimbursement claims processing. Previous experience with medical terminology and coding is required. Strong professional communication skills, including oral, written, and presentation abilities. Experience with Medicare and Medicaid claims is preferred. Familiarity with insurance processes, managed care, PPOs, FQHC billing, and Milwaukee County systems is highly desirable. Ability to work effectively under pressure and manage multiple priorities. Demonstrated ability to establish and maintain positive working relationships with patients, medical staff, coworkers, and the general public. Proficient in reading, writing, and communicating clearly and effectively in both verbal and written forms. Job Purpose and Reporting Structure The primary responsibility of this position is to work directly with insurance companies, healthcare providers, and patients to ensure claims are processed and paid. You will be required to review and appeal all unpaid and denied claims. This position demands an extraordinary level of attention to detail and the ability to multi-task in a high-volume, fast-paced, and exciting environment. This position will report directly to the Office Operations Manager Essential Duties and Responsibilities Ensure all claims are submitted with a goal of zero errors. Verify the completeness and accuracy of all claims prior to submission. Accurately post all insurance payments by line item. Follow up timely on insurance claim denials, exceptions, or exclusions. Meet deadlines. Read and interpret insurance explanation of benefits. Utilize monthly aging account receivable reports and/or work queues to follow up on unpaid claims aged over 30 days. Make necessary arrangements for medical records requests and completion of additional information requests from providers and/or insurance companies. Regularly meet with the Revenue Cycle Supervisor to discuss and resolve reimbursement issues or billing obstacles. Regularly attend monthly staff meetings and continuing educational sessions as required. Perform additional duties as assigned. Experience in filing claim appeals with insurance companies to ensure maximum entitled reimbursement. Considerations & Statement Racine Community Health Centers requires employees in certain departments to be fully vaccinated against MMR (Measles, Mumps, Rubella), Varicella (Chickenpox), and Influenza. Racine Community Health Centers, Inc. is an Equal Opportunity Employer
    $31k-41k yearly est. 39d ago

Learn more about account representative jobs

How much does an account representative earn in Cudahy, WI?

The average account representative in Cudahy, WI earns between $24,000 and $49,000 annually. This compares to the national average account representative range of $26,000 to $51,000.

Average account representative salary in Cudahy, WI

$34,000

What are the biggest employers of Account Representatives in Cudahy, WI?

The biggest employers of Account Representatives in Cudahy, WI are:
  1. Medical College of Wisconsin
  2. Versiti
  3. Alarm.com
  4. Ryerson
  5. CWI Landholdings
  6. TQL
  7. Bob Vitt-State Farm Agent
  8. Brian Brecklin-State Farm Agent
  9. Joe Tamm-State Farm Agent
  10. Jon Fernandez-State Farm Agent
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