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Account specialist jobs in Burlington, NC

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  • Patient Account Representative

    SDI International Corp 4.3company rating

    Account specialist job in Chapel Hill, NC

    The Patient Accounts Representative is responsible for front-line, patient-facing duties within the Accounting Office. This position handles incoming phone calls, assists walk-in patients, processes mail and faxes, and supports patients with billing and account inquiries related to both dental and medical services. The role requires professionalism, attention to detail, and strong communication skills to ensure a positive and efficient patient experience. Key Responsibilities Greet and assist patients and visitors in a courteous and professional manner Answer incoming calls and direct inquiries to the appropriate department or team member Respond to patient billing questions, explain statements, and provide basic account information Accept and process patient payments; provide receipts and documentation as needed Handle incoming and outgoing mail, including scanning, sorting, and distributing faxes Log and track patient inquiries, correspondence, and documentation in accordance with office procedures Collaborate with billing, clinical, and administrative staff to resolve patient account issues Maintain confidentiality of patient information in compliance with HIPAA and institutional policies Ensure desk and waiting area remain clean, organized, and professional Qualifications Education & Experience: High school diploma or GED required 1-2 years of experience in a healthcare, medical, dental, or customer service setting Experience with patient billing systems, insurance processes, and EHR/EMR systems preferred Background in both dental and medical billing environments strongly preferred Skills & Competencies: Strong interpersonal and verbal communication skills Professional demeanor and commitment to providing excellent customer service Ability to manage multiple tasks and prioritize in a busy environment Proficient in Microsoft Office and comfortable working with databases and digital records Detail-oriented with strong problem-solving and organizational abilities Knowledge of HIPAA and patient confidentiality requirements
    $27k-34k yearly est. 2d ago
  • Billing Admin Pay Range: $20 - $24/per hr

    Roadsafe Traffic Systems, Inc. 4.1company rating

    Account specialist job in Apex, NC

    Title: Administrative Specialist Classification: Non-Exempt About the Organization RoadSafe Traffic Systems is the largest national provider of traffic safety products and services in the United States. RoadSafe serves customers in all 48 contiguous states through its network of more than 60+ branch locations. At RoadSafe, we offer competitive pay, growth potential, and an excellent benefits package, including medical, dental, vision, and 401(k) plans for those who qualify. We recognize and value diversity and are committed to creating an inclusive environment for all employees. POSITION SUMMARY: The Administrative Specialist oversees critical office functions in a fast-paced environment, with a primary focus on billing and accounting. Key responsibilities include processing invoices, handling payments, and reconciling accounts using billing software while ensuring accuracy and resolving discrepancies. Additional duties include answering incoming calls, scheduling, and providing general office support. Success in this role requires proficiency in MS Outlook, Excel, Word, and office equipment, along with strong organizational skills and meticulous attention to detail. ESSENTIAL FUNCTIONS: Answering and directing incoming phone calls to the appropriate personnel or departments. Reviewing and processing work tickets daily to ensure timely and accurate documentation. Handling filing and mailing tasks to maintain organized records and efficient communication. Performing daily, weekly, or monthly invoicing for rentals, lane closures, and flagging operations. Entering data into customer portals as required for accurate tracking and reporting. Assisting with Accounts Receivable (AR) collections to ensure timely payments. Process Accounts Payable (A/P) by reviewing, coding, and processing vendor invoices to ensure timely payments. Reconcile accounts regularly to ensure accuracy and resolve discrepancies in A/R and A/P. Address and resolve billing-related inquiries or issues from clients or vendors. Managing the company's cell phone inventory, including setting up and activating phones for new hires, and troubleshooting issues by coordinating with the designated contact for phones and apps. Serving as a backup to the Onboarder by assisting with tasks related to New Hire Orientation. Following all safety rules and regulations to maintain a safe work environment. Adhering to all company policies and procedures to ensure compliance and consistency. Performing other duties as assigned to support operational needs and team goals. EDUCATION, EXPERIENCE AND SKILLS REQUIRED: High school diploma or GED required; associate degree preferred. 3-5 years of administrative experience required; construction industry experience is a plus. Strong verbal, written, and interpersonal skills. Excellent attention to detail to ensure accurate invoices and payments. Proficient in billing software and accounting systems for processing invoices, payments, and account reconciliation. Strong numerical skills to analyze financial data, resolve discrepancies, and produce accurate reports. Ability to thrive in a fast-paced construction office environment. Strong organizational skills to prioritize workload and meet deadlines. Proficient in MS Outlook, Excel, Word, and office equipment. Knowledge of Vista and TCR software is a plus. EOE Statement RoadSafe is an Equal Opportunity Employer/including Disabled/Veterans Pay Range: $20 - $24 per hour
    $20-24 hourly 9d ago
  • Data Collector

    Vincent Valuations LLC 3.5company rating

    Account specialist job in Madison, NC

    Job Title: Data Collector Pay: $18 per hour Are you looking for a stable working environment with paid training and room to grow within a company? Apply Now! We are looking for a dedicated and professional Data Collector to join our team. In this role, you will be responsible for collecting and verifying data in the field, interacting with property owners and tenants, and ensuring that all collected information is accurate and complete. You will also take photos of properties and contribute to maintaining high standards of professionalism and safety in all work completed. The ideal candidate will have strong interpersonal skills, attention to detail, and a commitment to meeting production and quality standards. *Employees in this role have the opportunity to advance into an Appraiser position; however, they must first complete comprehensive training in appraisal practices and demonstrate proficiency in performing property reviews. Advancement is contingent upon successfully passing the North Carolina Department of Revenue's certification exam. This progression is optional-employees may choose to continue in data collection or, where available, assist with tasks such as processing new construction permits, depending on the needs and structure of the assigned county.* Key Responsibilities: Data Collection & Verification: Collect and verify property data in the field to ensure accuracy and completeness for assigned projects. Property Interaction: Interact with property owners and tenants in a professional manner during field visits, addressing any questions or concerns they may have. Photographic Documentation: Capture clear and accurate photos of properties as required by the project, ensuring proper documentation of key features. Professionalism & Safety: Maintain a high level of professionalism in all interactions and ensure all work is completed safely, adhering to company and safety guidelines. Production & Quality Standards: Meet daily production targets and quality standards for data collection and reporting, ensuring timely and accurate completion of assigned tasks. Assistance with Training: Assist the Data Collection Supervisor (DCS) with the training of new staff, ensuring that proper field data collection procedures are followed. Temporary Management Support: Fill in for management in short-term activities as needed, providing support to meet project demands. Quality Control Support: Assist the Data Collection Supervisor with quality control on a temporary or part-time basis, reviewing collected data and ensuring it meets project requirements. Other Duties: Perform additional duties and responsibilities as assigned by the Data Collection Supervisor, Associate Project Manager (APM), or Regional Project Manager (RPM). Qualifications: High school diploma or equivalent required; further education or training in data collection or related fields is a plus. Basic math skills Previous experience in field data collection or a similar role is preferred. Strong interpersonal and communication skills, with the ability to engage with property owners and tenants in a courteous and professional manner. Ability to work independently and in a team environment. Strong attention to detail and commitment to accuracy in data collection and documentation. Ability to meet production goals and maintain high standards of quality. Familiarity with basic photo documentation tools (e.g., smartphones). Must be able to handle physical work in the field, including traveling to multiple properties and working in various weather conditions. A valid driver's license, car insurance, and reliable transportation are required. Benefits Cell phone allowance Opportunities for career advancement within the company Daily car allowance while in the field 401(k) with company matching. Paid time off (PTO) & Sick leave Paid Holidays Health, Dental, and Vision Insurance Work Environment: Full-time position with regular travel to various properties within the assigned area. Outdoor and field-based work, requiring flexibility to adapt to changing environments and weather conditions. Schedule: 8 hour shift Monday to Friday License/Certification: Driver's License (Required) *This position is for a countywide reappraisal, not a county position*
    $18 hourly 2d ago
  • Client Journey Specialist - 100% Commission | Durham, NC (SG-391605)

    Strickland Group LLC 3.7company rating

    Account specialist job in Durham, NC

    Job DescriptionAbout The Strickland Group The Strickland Group is a family-driven, vision-first agency backed by a major national carrier. We combine modern tech, AI-assisted systems, and human connection to change how families protect their future. Our mission is simple: serve people and leave them better than we found them. Why this role is different This isn't a corporate seat - it's a pathway to ownership. You'll build your own business while helping families protect their income, eliminate debt, and create generational wealth. We train you, support you, and help you win - whether part-time or full-time. What You'll Do • Contact warm leads (no cold calling) • Help families find the best protection plans • Develop leadership skills • Build a business with unlimited earning potential What We Look For • Coachable individuals hungry for growth • People who want time, freedom, and purpose • Strong communicators • No experience required (training provided) Earning Potential This is a 100% commission opportunity. Part-time: $35K-$75K. Full-time: $85K-$250K+. Top earners exceed $400K+. We hire nationwide, full-time and part-time. If you're ready to build something meaningful, apply today.
    $45k-85k yearly est. 10d ago
  • Deposit Account Services Specialist

    First Bank 4.6company rating

    Account specialist job in Greensboro, NC

    The position of Deposit Account Services Specialist requires knowledge of our core system, our deposit products, business analysis and dynamic options, Compliance and IRS and State of NC regulations pertaining to escheat, B and C notices and NRA's. Also required is the ability to balance internal bank accounts; General Ledger accounts, FRB and BOA (correspondent bank) accounts and understand CDARS and ICS accounts. File maintaining accounts for set up or correction of customer accounts as necessary or by request from the branch; Areas of concentration: Deposit accounts; Cash letter adjustments, Charged off accounts and recoveries; State and Federal withholding; IRA Contributions and Distributions. HSA accounts, Qwickrates, CDARS and Brokerage accounts. Keep up with regulations and compliance issues for Deposit accounts. Attend training as requested, Test new release information and assist with conversions. ESSENTIAL FUNCTIONS Receive all new and revised deposit account signature cards, DDA, Savings and CD. Review all Health Savings and IRA paperwork for accuracy, compliance etc. Process contact notes and/or email from Branches and Customer service. Assist in correcting account errors and update accounts ex dormant accounts; return mail, closed and charged off accounts etc. Process Cash Letter adjustments/corrections on customer deposits & paid items. Assist Cash Management, Business Support and Branches with questions involving Business Accounts, Account Analysis and Dynamic Transfers. Reconcile Bank of America (BOA), Federal Reserve Bank (FRB), and PCBB statements daily. Prepare FRB Currency adjustments, BOA Foreign Item Adjustment and Viewpointe adjustments. FDIC Totals for Finance Dept/Prepare FR 2900 Report. Reconcile and process adjustments for Internal DDA accounts (IRA, CD, OC, Holiday Club). Review stale-dated Official, CD and IRA checks for Operational Risk Department. Balance ACH Origination and Received files daily. Process Unposted Items for Certificate of Deposits, Safe Deposit Boxes, General Ledger and IRA's. Process Return Mail. Remit IOLTA to NC and SC Bar Associations. Assist Branch and Branch Support with customer questions regarding IRA and Health Savings account transactions, compliance, eligibility etc. Review and process transaction requests for IRA accounts. Review daily Charged Off accounts and report to Chexsystems per procedures. Manually charge off Fed Benefit negative balance accounts. Report daily Charge off Recoveries to Chex Systems and credit amounts recovered by Chexsystems to the charged off accounts. Open and monitor special accounts ex: Qwickrate CD's, ICS & CDARS accounts. Balance the GL's to the Promontory Reports in the Promontory Portal. Assist customers with questions. Balances GL Settlement and Recon for numerous GL accounts including: CD/IRA/SV& DDA Overdraft, Intransit and SDB; Cash in Transit; Cash Over/Cash Short; Check Deposits in Transit GL, GL Out of balance acct, ATM GL, Cash General Ledgers, Unposted GL Items. Reg D Exceptions. Mail customer correspondence and/or change account type with 4 th letter. Daily settlement of Direct Exchange (Viewpointe). Process IRS Levies and Garnishments. Hold funds in account, inform customer, branch and remit payment per instructions. Review and process Indemnifying Agreements for accuracy and completeness. Annually send Escheat letters for all deposit accounts, bank checks and safe deposit box contents that are scheduled for escheatment. Report and remit to NC State Treasurer annually in October. View daily/monthly reports for exceptions and error; research and correct. Monthly review the Preneed Burial reports, make corrections and send report to funeral homes. Research customers/accounts listed on the annual IRS B&C notices and IRS Penalty letters to determine incorrect reporting and/or generate letters to customers informing them of required back up withholding. Begin backup withholding per IRS regulations. Begin back up withholding on expired W-8s in January. Assist in testing the GUI (core) system for annual releases and updates. Assist in merger and acquisitions through testing and post-merger review. Upon request attend merger meetings and/or be available to visit acquired bank prior to merger to view account set up etc. Assist Branch Support, Business Support, Branches and Customer Service on a variety of areas involving deposit accounts with customer inquiries, system options and valid values in BCR records. Review and update Deposit Account procedures consistent with product changes as directed by Executive Management. Completes annual compliance courses. Adheres specifically to all corporate policies and procedures. Also adheres to Federal and State regulations and laws; including, the Bank Secrecy Act and the Anti-Money Laundering Act. Adheres to all levels of our Service Excellence standards. Performs other duties as required. GENERAL QUALIFICATIONS Knowledge & Experience: These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. Individual abilities may result in some deviation from these guidelines. High school diploma or general education degree (GED); or the equivalent combination of education and experience. Work related experience should consist of duties in a business environment. Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related. Intermediate knowledge of Bank operations and other Bank operational policies and procedures. Excellent organizational and time management skills - ability to work with minimal supervision. Intermediate skills in computer terminal and personal computer operation; mainframe computer system; word processing, spreadsheet and specialty software programs. Exceptional verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct personnel. Physical Demands/Work Environment: Vision, hearing, speech, dexterity, visual concentration. A valid driver's license is required. Must have the ability to stand, walk, sit and use hands and fingers. Must have the ability to work the hours and days required to complete the essential functions of the position, as scheduled. The environment is a professional office with standard office equipment. Cognitive Requirements: Learning, thinking, concentration, ability to exercise self-control, ability to work in a customer relations' environment. Must be able to pay close attention to detail and be able to work as a member of a team. Must have the ability to interact effectively with co-workers and customers, and exercise self-control and diplomacy in customer and employee relations' situations. Must have the ability to exercise discretion as well as appropriate judgments when necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    $30k-37k yearly est. Auto-Apply 58d ago
  • Territory Client Specialist

    Talent Find Professional

    Account specialist job in Winston-Salem, NC

    Job DescriptionA Message for the Person Who Knows They're Made for More Maybe you've hit a ceiling. Maybe you've been carrying the weight for your team or company without being recognized for it. Or maybe you've been waiting for someone to finally hand you a real shot - a path you can follow, a skill set you can master, and a system that rewards work ethic instead of seniority. If that hits home, then Talent Find Professional was built for people exactly like you. We're a family-driven organization built on a simple belief: People grow when they're given a clear plan, strong mentorship, and an environment where their effort matters. We help individuals protect what's most important to them while creating careers with flexibility, purpose, and long-term potential. No cold calls. No door-knocking. No corporate grind. You'll meet with individuals who have already raised their hand asking for guidance - and you'll be supported every step of the way by mentorship, technology, and a system that actually works. Responsibilities Learn and apply our proven systems to deliver a smooth, clear, professional experience for every client you serve Contact individuals who have requested information and meet with them through scheduled phone or virtual appointments Guide people through simple, structured conversations to help them understand their options Maintain ongoing communication with clients and internal support teams Follow compliance standards and professional expectations Participate in weekly skill-building calls, leadership development sessions, and team meetings Build long-term relationships using company-provided and self-generated outreach Stay on track with performance benchmarks tied to growth and advancement Qualifications Background in customer service, service-based sales, consulting, or leadership (3+ years preferred but not required) Coachable, self-driven, and serious about personal development Comfortable with virtual communication tools, CRM platforms, and technology Clear and confident communicator - on phone and video Strong empathy, integrity, and client-first mindset Organized, disciplined, and dependable with follow-through Requirements Ability to follow a flexible schedule based on client availability Reliable smartphone, computer, and internet connection Ability to pass a background check Obtain required state credentials (we'll walk you through the process step-by-step if you don't already have them) Benefits & Culture Full mentorship, ongoing training, and leadership development Performance-based compensation with no cap Monthly and annual recognition opportunities Incentive travel experiences for top performers Discounts available for personal health and protection options Supportive, family-focused culture built around growth and empowerment Flexible scheduling that allows you to build a career without sacrificing your life Why Join Talent Find Professional? Because here, you're not just taking another job - you're stepping into a path that can transform your future. We believe leadership is earned through service, success is multiplied through mentorship, and legacy is built through the people you help along the way. If you're coachable, driven, and ready to create a career with meaning, we'd love to connect with you.
    $30k-53k yearly est. 11d ago
  • Client Experience Specialist

    Peak Sodding

    Account specialist job in Holly Springs, NC

    Job Description At Peak Sodding, clients expect clarity, warmth, and a genuinely exceptional experience from the very first interaction. As the Client Experience Specialist, you become the welcoming and professional presence that sets that tone. You represent the calm, confident, and supportive energy that helps clients feel immediately comfortable. Your strength is connecting with people in a natural and steady way. You communicate with warmth, you listen with intention, and you guide conversations with a clear sense of purpose. Your style is polished and hospitable, the kind of presence that helps clients feel understood and cared for without ever feeling rushed or delayed. This role is ideal for someone who enjoys meaningful and people-centered work. You stay steady under pressure, you bring a positive and uplifting energy to each interaction, and you move clients forward with clarity while keeping the human connection at the center. You do not overspeak, and you do not hurry. You move at the pace of professionalism, thoughtful communication, and genuine service. If you thrive in an environment where excellence means being supportive, clear, and confident in your communication, and where every client touchpoint matters, you will feel right at home here. Compensation: $37,440 - $50,000 yearly Responsibilities: The Client Experience Specialist ensures every potential client receives a welcoming, personal, and confident first interaction, one that feels warm, easy, and clearly guided. Serve as the warm, professional first point of contact for all inbound inquiries (phone, text, email, web). Build immediate rapport and confidently guide clients through their next steps. Ask thoughtful, discovery-driven questions to understand each client's needs and project readiness. Set clear expectations and prepare clients for a smooth, well-organized consultation. Schedule appointments efficiently in a way that respects client needs and sales team efficiency. Keep CRM notes accurate, simple, and consistent. Send confirmations, reminders, and follow-ups that create a seamless client experience. Support nurturing and reactivation outreach with a friendly, service-minded tone. Maintain excellent response times while keeping conversations personable and grounded in our core values. Bring positive, hospitality-driven energy to every interaction, internally and externally. Qualifications: We're looking for someone who is: Warm, articulate, and confident in conversation. Excellent at balancing friendliness with professionalism. Naturally quick to connect with people. Calm and steady, even when things get busy. Comfortable moving at a healthy, excellence-focused pace. Organized enough to keep information flowing smoothly. Reliable with follow-through and proactive communication. Motivated by teamwork, client satisfaction, and doing things the right way. Experience in hospitality, client service, or administrative support is a strong plus. We are not looking for industry expertise first. We care that you look at this and see how your warmth, people skills, and hospitality can directly contribute to your success in this role. About Company Peak Sodding is the leading residential sod and artificial turf installation company committed to delivering exceptional results for clients. Our team-oriented environment supports professional growth while maintaining the highest standards in the industry. We are a rapidly growing company that has elevated the standard for what it means to be a truly exceptional landscaping company. This is reflected in our hard-earned reputation of over 200 Google reviews from raving clients, who acknowledge the high standards we operate with. This is an opportunity to make a real impact in a growing company. Our Core Values: Radical Honesty: We communicate with transparency and integrity Excellence: We take pride in our work and pursue the highest standards Adaptability: We embrace change and think creatively Communicate Proactively: We anticipate needs and maintain clear channels with all stakeholders Happy to Serve: We demonstrate genuine care for client success and satisfaction
    $37.4k-50k yearly 29d ago
  • Collection Specialist

    Collabera 4.5company rating

    Account specialist job in Greensboro, NC

    Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Collabera: Collections in Greensboro, NC Industry Banking and Finance Location 4161 Piedmont Pkwy Greensboro, NC USA 27410 Job Title Collections Duration 11 - 12 Months (Possibility of extension) Work Schedule: 12 - 9 pm M-Th 8 - 5 Fri Every other Sat 8-12 with Flex day during week Job Description: The Home Retention Specialist, Collector I position works in the loan servicing line of business assisting customers experiencing financial difficulties with their delinquent home loans. The primary responsibilities for this position include resolving late stage delinquencies on home loans through both inbound and outbound collections calls. Collectors work with customers to help them understand their mortgage terms, review delinquency patterns and negotiate payment arrangements. In addition, associates in this role will work to bring customer accounts to current status by offering different options including repayment or workout plans. This is a position in a high volume call center environment. Collectors average 80+ inbound and/or outbound calls per day using an auto dialer telephone system. Collectors also work within a structured team setting. Associates are expected to work their scheduled shifts and adhere to our attendance guidelines in order to ensure that we can provide excellent service to our customers. Monthly incentive opportunities are available based on performance towards set monthly goals. Collectors are also responsible for discussing personal financial information, negotiating payment terms and will be required to navigate through multiple computer applications to provide the best solution for our customers. Training: M-F 8-5 Classroom training for 3 weeks. OJT will be regular shift hours Must have Customer Service assessment REQUIRED MUST HAVE SKILLS: Excellent oral and written communication skills • Strong negotiation skills • Excellent organizational skills • Ability to multi-task • Must be able to work in teams • Self-motivated and results-oriented Qualifications Desired Skills: • Previous Collection experience • College degree desired, but not required • Desire to resolve customer issues a must • Home loans experience preferred Additional Information To get further details or to apply for this position please contact: Elvin Gohil ************ ****************************
    $36k-55k yearly est. Easy Apply 21h ago
  • Call Center Specialist| Part-Time | Steven Tanger Center for the Performing Arts

    Oakview Group 3.9company rating

    Account specialist job in Greensboro, NC

    Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary As a Call Center Specialist for the call center, you will be working directly with the customer via phone and email to answer general inquiries, address concerns, and assist with requests and services. This position uses the Ticketmaster system (Archtics and Host) and focuses heavily on CRM. Having an upbeat personality, a positive attitude, and professionalism are traits that will ensure success. This role will pay an hourly rate of $16.00. For Part-Time roles: Benefits: 401(k) savings plan and 401(k) matching. EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline. About the Venue Steven Tanger Center for the Performing Arts is a state-of-the-art facility with a seating capacity of approximately 3,000. The venue is located in downtown Greensboro at 300 N. Elm Street. A $94M, state-of-the-art facility that has transformed downtown Greensboro NC, the Steven Tanger Center for the Performing Arts venue is home to touring Broadway productions, concerts, Greensboro Symphony Orchestra performances, comedy shows and all types of family entertainment. The Tanger Center is celebrating its 5-year Anniversary and has hosted hundreds of thousands of patrons, thousands of events and performances. Presented with partners Nederlander and Professional Facilities Management (PFM), the First Bank Broadway Series is one of the nation's top-selling one-week Broadway series with over 15,000 Season Seat Members. Responsibilities * Answering inbound calls and responding to emails regarding customer inquiries promptly and professionally. * Predominantly assisting Season Subscribers with exchanges and add-ons. * Providing accurate information about products, services, and policies. * Troubleshooting and resolving customer issues efficiently and effectively. * Handling customer complaints, escalating complex issues to supervisors when necessary. * Maintaining detailed and accurate records of customer interactions and transactions. * Following up with customers to ensure their issues are resolved to their satisfaction. * Continuously updating knowledge of company products, services, and processes. * Collaborating with team members to improve overall customer service. * Operating and managing a multiline phone console, routing, and screening calls. * Providing exceptional customer service to clients. * Perform other duties and responsibilities as assigned. Qualifications * Knowledge of Ticketmaster Host and Archtics, preferred. * 6 months to 1 year of experience in customer service related position, preferred. * Must be able to function in a fast paced, high-pressure environment. * Must have a high level of basic computer and email skills. * Ability to interact with a diverse group of guests in a friendly and positive manner. * Must be able to work a flexible schedule, including evenings, weekends, and holidays. * Possess strong interpersonal and communication skills. * Ability to work both independently and as part of a team. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
    $16 hourly Auto-Apply 54d ago
  • MX A&P Lead - 2nd & 3rd Shift - NSA

    MROH

    Account specialist job in Winston-Salem, NC

    ESSENTIAL DUTIES & RESPONSIBILITIES Assign, assist, direct and approve the work of employees in a Mechanic or lower classification. Assess, prioritize and issue in coordination with the Planners all routine and non-routine job cards to Mechanics working under his/her supervision and ensure return of all cards to the appropriate locations at the end of shift. Complete and update daily Lead assignment sheets. Confirm that all necessary maintenance entries on maintenance forms and work orders used by the Repair Station are executed by employees working under his/her supervision. Maintain a work turnover report using form NSA-MF-22. Occasionally represent work of employees working under his/her supervision by signing appropriate work records for work completed (per applicable Federal Aviation Regulations). Proactively identify problems and issues along with related causes, and initiate steps necessary for resolution in a timely manner; follow through with the process to completion. Ensure all employees working under his/her supervision observe and adhere to all (RII) procedures. Perform all responsibilities of a Mechanic and/or Jr. Mechanic. Read, understand and apply the requirements, guidelines and regulations of the Repair Station & Quality Control Manuals that apply to the duties and responsibilities of Lead Mechanics and all Mechanic roles working under his/her supervision. Perform additional duties as may be assigned. REQUIRED SKILLS AND ABILITIES Physical: While performing maintenance on an aircraft, employees must be able to balance, bend, stoop, crawl, climb, climb stairs, crouch, carry items up to 50 pounds, grasp, kneel, lift items 50 pounds or over, pull hand over hand, push, reach above shoulder, use repetitive motion, sit on average 2 hours per day, stand on average 8 hours per day, walk on average 6 hours per day, possess the ability to see and follow precise instructions, documents, diagrams, or blueprints, to distinguish color differences, to see and read information via computer screen or other electronic device, to detect distinct, specific noises, to hear if equipment/tools, etc. are operating properly, to hear and understand precise directions, to hear and understand what others are saying in normal conversation. Mental: While performing maintenance on an aircraft, employees must be able to understand, remember, and apply complex oral and/or written instructions or other information, to organize thoughts and ideas into understandable terminology or data, to make decisions which have significant impact on the immediate work unit and monitor impact outside immediate work unit. Communication: While performing maintenance on an aircraft, employees must be able to read, write, speak, and understand the English language, to understand and follow complex instructions and guidelines, to complete complex forms, documents or reports, and/or conduct complex oral communication with others, to express or exchange ideas by means of the spoken word, communicating orally with others accurately, loudly, and quickly. To perform successfully in this role, employees must possess and demonstrate leadership qualities and skills such as coaching, motivating, and managing others, must also possess mechanical and analytical aptitude, effectively communicate both orally and in writing, be flexible and cooperative, meet tight deadlines, possess attention to detail, have the ability to work productively within a diverse work environment, and be safety conscious. WORKING CONDITIONS Combination of inside and outside with changing climate conditions Moderate to high noise level Low to moderate risk for exposure to hazardous chemicals, vapors, or materials Work in confined spaces and at varied heights MINIMUM QUALIFICATIONS FAR Part 65 Subpart “D” certification At least 4 years maintenance experience on Boeing transport category aircraft Prefer at least 2 years' experience as a lead maintenance mechanic on a Boeing transport category aircraft or similar supervisory maintenance mechanic role on a Boeing transport category aircraft. Must have Repairman's Certificate or A&P License
    $48k-71k yearly est. 3d ago
  • MX A&P Lead NSA

    North State Aviation

    Account specialist job in Winston-Salem, NC

    Job Description ESSENTIAL DUTIES & RESPONSIBILITIES Assign, assist, direct and approve the work of employees in a Mechanic or lower classification. Assess, prioritize and issue in coordination with the Planners all routine and non-routine job cards to Mechanics working under his/her supervision and ensure return of all cards to the appropriate locations at the end of shift. Complete and update daily Lead assignment sheets. Confirm that all necessary maintenance entries on maintenance forms and work orders used by the Repair Station are executed by employees working under his/her supervision. Maintain a work turnover report using form NSA-MF-22. Occasionally represent work of employees working under his/her supervision by signing appropriate work records for work completed (per applicable Federal Aviation Regulations). Proactively identify problems and issues along with related causes, and initiate steps necessary for resolution in a timely manner; follow through with the process to completion. Ensure all employees working under his/her supervision observe and adhere to all (RII) procedures. Perform all responsibilities of a Mechanic and/or Jr. Mechanic. Read, understand and apply the requirements, guidelines and regulations of the Repair Station & Quality Control Manuals that apply to the duties and responsibilities of Lead Mechanics and all Mechanic roles working under his/her supervision. Perform additional duties as may be assigned. REQUIRED SKILLS AND ABILITIES Physical: While performing maintenance on an aircraft, employees must be able to balance, bend, stoop, crawl, climb, climb stairs, crouch, carry items up to 50 pounds, grasp, kneel, lift items 50 pounds or over, pull hand over hand, push, reach above shoulder, use repetitive motion, sit on average 2 hours per day, stand on average 8 hours per day, walk on average 6 hours per day, possess the ability to see and follow precise instructions, documents, diagrams, or blueprints, to distinguish color differences, to see and read information via computer screen or other electronic device, to detect distinct, specific noises, to hear if equipment/tools, etc. are operating properly, to hear and understand precise directions, to hear and understand what others are saying in normal conversation. Mental: While performing maintenance on an aircraft, employees must be able to understand, remember, and apply complex oral and/or written instructions or other information, to organize thoughts and ideas into understandable terminology or data, to make decisions which have significant impact on the immediate work unit and monitor impact outside immediate work unit. Communication: While performing maintenance on an aircraft, employees must be able to read, write, speak, and understand the English language, to understand and follow complex instructions and guidelines, to complete complex forms, documents or reports, and/or conduct complex oral communication with others, to express or exchange ideas by means of the spoken word, communicating orally with others accurately, loudly, and quickly. To perform successfully in this role, employees must possess and demonstrate leadership qualities and skills such as coaching, motivating, and managing others, must also possess mechanical and analytical aptitude, effectively communicate both orally and in writing, be flexible and cooperative, meet tight deadlines, possess attention to detail, have the ability to work productively within a diverse work environment, and be safety conscious. WORKING CONDITIONS Combination of inside and outside with changing climate conditions Moderate to high noise level Low to moderate risk for exposure to hazardous chemicals, vapors, or materials Work in confined spaces and at varied heights MINIMUM QUALIFICATIONS FAR Part 65 Subpart “D” certification At least 4 years maintenance experience on Boeing transport category aircraft Prefer at least 2 years' experience as a lead maintenance mechanic on a Boeing transport category aircraft or similar supervisory maintenance mechanic role on a Boeing transport category aircraft. Must have Repairman's Certificate or A&P License
    $48k-71k yearly est. 22d ago
  • Client Specialist Senior

    First Horizon Corp 3.9company rating

    Account specialist job in Winston-Salem, NC

    Location: On site at location listed in job posting Summary Supports the clients and sales staff by performing moderate complex daily clerical functions to maintain the office and document processing. Responsibilities * Provide Commercial Lending Support to Commercial Relationship Managers * Review and Fund Loans * Processes and administers commercial loans. Records new loans, establishes relevant files, processes loan payments and maintains loan records. * Obtains credit information and ensures sufficient loan collateral. * Calculates loan items and charges such as interest and payments. * Assists lending officers in activities such as disbursement of funds and extension of new loans. * Answers client inquiries on bank products, services, accounts and policies; opens new accounts; promotes cross-selling; researches and corrects account discrepancies. * Prepares loan documents, notices, and periodic loan reports. * Assist with maintaining Relationship Managers portfolios - clear loan, collateral and deposit exceptions, credit exceptions, assist with past dues * Be able to identify clients' operational needs and bank products/services to meet these needs and establish proficiency. * Provide assistance to the bank's clients in all areas of the clients' relationship with the bank, including loans, deposits, and other bank services * Authorize payment and fees of commercial client overdrafts * Approve and process commercial client's withdrawals on lines of credit * Communicate with clients, attorney's, insurance companies, title companies, and various other professionals * Assist in ordering appraisals, flood determinations, UCC's and familiar with OFAC * Work closely with Bankers, Underwriters, Loan Closers, Loan processing and legal documentation areas to ensure satisfactory closing of loans to clients with supervision * Train on loan documentation/funding, LaserPro, and basic understanding of attorney prepared documents * Work closely with Bankers, Underwriters, and loan operations to ensure satisfactory on-going monitoring of loans to clients with supervision * Work closely with Bankers, Treasury Management, and deposit operations to ensure satisfactory on-going monitoring of depository/Treasury Management accounts/services to clients * Process wire requests for clients. * Assist other AAs and other departments with administrative support when needed * Performs all other duties as assigned Requirements * To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position: * High school diploma or GED and 5+ years of experience or equivalent combination of education and experience About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights * Medical with wellness incentives, dental, and vision * HSA with company match * Maternity and parental leave * Tuition reimbursement * Mentor program * 401(k) with 6% match * More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube
    $29k-34k yearly est. 5d ago
  • Accounts Receivable Specialist I

    Southern Company 4.5company rating

    Account specialist job in Durham, NC

    Summary The specialist hired for this position should expect to learn our IFS customer record management, invoicing and collections processes, as well as customer portals. The specialist will help to ensure accurate and timely billing of customers across the company, communicate with department leadership on discrepancies and assist in streamlining the accounts receivable process by identifying areas for process improvement. Qualification RequirementsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum Qualifications• High School Diploma or equivalent• Excellent time management and detail orientation• U.S. Citizen or Permanent Resident• Proficiency in MS Office, specifically Outlook, Word, and Excel Knowledge, Skills, and Abilities• Knowledge of computer navigation, Windows based• Strong desire to learn and develop• Strong mathematical skills• Intermediate Excel skills based on use of formulas and pivot tables or aptitude to learn• Self-directed learning to seek answers in the invoicing process• Attention to detail and accuracy• Professional verbal and written communication skills• A team focus to meet critical timelines Supervisory ResponsibilitiesNone. Essential Functions• Maintain a positive work atmosphere by acting and communicating in a professional manner• Develop accounts receivable process knowledge while ensuring compliance with company policies and procedures• Secure sensitive customer data• Develop an understanding and become proficient in the invoicing process and reporting dashboards• Manage a shared Outlook inbox• Provide exceptional service to the customer and co-workers by completing assigned work accurately and timely• Gain an understanding of system functionality and process flows and create or edit documentation• Raise questions and concerns quickly for resolution• Other duties as assigned Physical DemandsExtended periods of sitting and working in front of a computer. If assigned to a manufacturing project, extended periods of standing, loud noises, and walking will be encountered. While performing the duties of this Job, the employee is regularly required to sit and use hands to finger, handle, or feel. The employee is frequently required to reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee may occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. Work Environment (could also be called "Work Conditions") Typically, office environment can be expected. Occasional site visits may require adapting to changing weather conditions. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.Operating Company: PowerSecure
    $33k-40k yearly est. 36d ago
  • Account Receivables

    The Resource 4.3company rating

    Account specialist job in Winston-Salem, NC

    Accounts Receivable Specialist Schedule: Monday-Friday | Flexible start time (7:30 AM or 8:00 AM) | No weekends Our client is seeking a detail-oriented and analytical Accounts Receivable Specialist to join our growing team. This role is ideal for individuals who thrive in a fast-paced, multi-location environment and enjoy problem-solving within accounting processes. Key Responsibilities Manage Intercompany AR Accounts: Oversee and reconcile accounts receivable across 19 dealership locations, ensuring accuracy and timely resolution. Investigate Discrepancies: Research and resolve issues on AR statements, including identifying misposted invoices and printing invoices for AP processing. Invoice & PO Management: Obtain purchase orders from stores, code invoices accurately, and ensure proper documentation. Clear AR Subledgers: Maintain clean and accurate subledger records for all intercompany transactions. Controller Support: Assist Controllers with inquiries related to AR statements and reconciliations. Credit Card Dispute Handling: Manage and resolve credit card chargeback disputes promptly. Maintain AR Schedules: Prepare and distribute AR schedules for parts and service departments, coordinating with store managers for reconciliation. Backup Support: Serve as backup for AR clerks by posting deposits during PTO coverage. Qualifications Education & Experience: Accounting degree preferred (ideal for entry-level candidates), OR Experienced AR professionals with relevant background (degree not required). Strong analytical and problem-solving skills. Ability to work independently and manage multiple priorities. Dealership experience is a plus but not required. Proficiency in accounting software and Microsoft Excel. Apply today to become part of a trusted automotive group that values accuracy, integrity, and teamwork! Email your resume to Lisa Wright at ***********************.
    $32k-39k yearly est. Easy Apply 2d ago
  • Accounts receivable

    Mindlance 4.6company rating

    Account specialist job in Durham, NC

    Key Accountabilities/Responsibilities: • Collection and accounts receivable management for AR trade customers • Ensure the complete and timely collection of accounts receivable • Analyze aged trial balance of accounts receivable • Communicate with customers and negotiate repayment terms • Respond to customer inquiries on a timely basis • Reconciliation of accounts receivable • Prepare special reports as required • Prepare and recommend credit files • Monthly reporting and journal entries • JD Edwards and other system support for the Credit Department • Credit department processes support and improvement Knowledge/Skills Required: • Outstanding customer service • Outstanding communication and negotiation skills • Excellent analytical skills • Team Player • Ability manage time effectively and efficiently • Ability to handle multiple assignments and high stress situations with professionalism • Credit and accounts receivable experience preferred • Excellent knowledge of Microsoft Windows, Word, Excel and JD Edwards • College degree or equivalent experience is required and University degree is an asset • Accounting knowledge (university course or equivalent) Qualifications Knowledge/Skills Required: • Outstanding customer service • Outstanding communication and negotiation skills • Excellent analytical skills • Team Player • Ability manage time effectively and efficiently • Ability to handle multiple assignments and high stress situations with professionalism • Credit and accounts receivable experience preferred • Excellent knowledge of Microsoft Windows, Word, Excel and JD Edwards • College degree or equivalent experience is required and University degree is an asset • Accounting knowledge (university course or equivalent) Additional Information All your information will be kept confidential according to EEO guidelines.
    $32k-40k yearly est. 21h ago
  • Corporate Collections Specialist

    J Roy Recruiter

    Account specialist job in Winston-Salem, NC

    Job Responsibilities ***Immediate Interviews and start - Interviews scheduled June 26 - June 29th Marketing firm is seeking a professional and outgoing Corporate Collections Specialist to help us ensure timely payments and build lasting relationships with customers. To excel in this position the ideal candidate needs to be able to communicate well with others, be detail and goal orientated and maintain quality and accuracy. Essential Job Duties • Make collection calls to customers • Update and consult with management regarding status of accounts. • Send collection letters according to company policy and submit accounts to outside collection agency as needed. • Maintain collection notes in respective systems. • Assist with processing customer payments • Work with customers and branch to reconcile and resolve disputed accounts Skills Required High School diploma required / Accounting degree preferred but not required with proven experience Willingness to learn and grow within the position Have excellent written and oral communication skills Must be proficient in Microsoft office software and other commonly used office equipment Must be able to work well with others and have excellent customer relations skills
    $30k-40k yearly est. 60d+ ago
  • Collections Specialist

    Executive Personnel Services

    Account specialist job in Durham, NC

    Collections Specialist - L1 Duration: 12.05.2016 - 06.09.2017 Pay rate: $16.51 Key Accountabilities/Responsibilities: Collection and accounts receivable management for AR trade customers Ensure the complete and timely collection of accounts receivable Analyze aged trial balance of accounts receivable Communicate with customers and negotiate repayment terms Respond to customer inquiries on a timely basis Reconciliation of accounts receivable Prepare special reports as required Prepare and recommend credit files Monthly reporting and journal entries JD Edwards and other system support for the Credit Department Credit department processes support and improvement Qualifications Knowledge/Skills Required: Outstanding customer service Outstanding communication and negotiation skills Excellent analytical skills Team Player Ability manage time effectively and efficiently Ability to handle multiple assignments and high stress situations with professionalism Credit and accounts receivable experience preferred Excellent knowledge of Microsoft Windows, Word, Excel and JD Edwards College degree or equivalent experience is required and University degree is an asset Accounting knowledge (university course or equivalent) Additional Information All your information will be kept confidential according to EEO guidelines.
    $16.5 hourly 21h ago
  • Data Collector

    Vincent Valuations LLC 3.5company rating

    Account specialist job in Alamance, NC

    * This is a TEMPORARY POSITION through March 2026 with the possibility of being brought on full-time * Job Title: Data Collector Pay: $18 per hour Are you looking for a stable working environment with paid training and room to grow within a company? Apply Now! Job Summary: We are looking for a dedicated and professional Data Collector to join our team. In this role, you will be responsible for collecting and verifying data in the field, interacting with property owners and tenants, and ensuring that all collected information is accurate and complete. You will also take photos of properties and contribute to maintaining high standards of professionalism and safety in all work completed. The ideal candidate will have strong interpersonal skills, attention to detail, and a commitment to meeting production and quality standards. *Employees in this role have the opportunity to advance into an Appraiser position; however, they must first complete comprehensive training in appraisal practices and demonstrate proficiency in performing property reviews. Advancement is contingent upon successfully passing the North Carolina Department of Revenue's certification exam. This progression is optional-employees may choose to continue in data collection or, where available, assist with tasks such as processing new construction permits, depending on the needs and structure of the assigned county.* Key Responsibilities: Data Collection & Verification: Collect and verify property data in the field to ensure accuracy and completeness for assigned projects. Property Interaction: Interact with property owners and tenants in a professional manner during field visits, addressing any questions or concerns they may have. Photographic Documentation: Capture clear and accurate photos of properties as required by the project, ensuring proper documentation of key features. Professionalism & Safety: Maintain a high level of professionalism in all interactions and ensure all work is completed safely, adhering to company and safety guidelines. Production & Quality Standards: Meet daily production targets and quality standards for data collection and reporting, ensuring timely and accurate completion of assigned tasks. Assistance with Training: Assist the Data Collection Supervisor (DCS) with the training of new staff, ensuring that proper field data collection procedures are followed. Temporary Management Support: Fill in for management in short-term activities as needed, providing support to meet project demands. Quality Control Support: Assist the Data Collection Supervisor with quality control on a temporary or part-time basis, reviewing collected data and ensuring it meets project requirements. Other Duties: Perform additional duties and responsibilities as assigned by the Data Collection Supervisor, Associate Project Manager (APM), or Regional Project Manager (RPM). Qualifications: High school diploma or equivalent required; further education or training in data collection or related fields is a plus. Basic math skills Previous experience in field data collection or a similar role is preferred. Strong interpersonal and communication skills, with the ability to engage with property owners and tenants in a courteous and professional manner. Ability to work independently and in a team environment. Strong attention to detail and commitment to accuracy in data collection and documentation. Ability to meet production goals and maintain high standards of quality. Familiarity with basic photo documentation tools (e.g., smartphones). Must be able to handle physical work in the field, including traveling to multiple properties and working in various weather conditions. A valid driver's license, car insurance, and reliable transportation are required. Benefits Cell phone allowance Opportunities for career advancement within the company Daily car allowance while in the field 401(k) with company matching. Paid time off (PTO) & Sick leave Paid Holidays Health, Dental, and Vision Insurance Work Environment: Temporary position with regular travel to various properties within the assigned area. Outdoor and field-based work, requiring flexibility to adapt to changing environments and weather conditions. Schedule: 8 hour shift Monday to Friday License/Certification: Driver's License (Required) *This position is for a countywide reappraisal, not a county position*
    $18 hourly 5d ago
  • Collection Specialist

    Collabera 4.5company rating

    Account specialist job in Greensboro, NC

    Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Collabera: Collections in Greensboro, NC Industry Banking and Finance Location 4161 Piedmont Pkwy Greensboro, NC USA 27410 Job Title Collections Duration 11 - 12 Months (Possibility of extension) Work Schedule: 12 - 9 pm M-Th 8 - 5 Fri Every other Sat 8-12 with Flex day during week Job Description: The Home Retention Specialist, Collector I position works in the loan servicing line of business assisting customers experiencing financial difficulties with their delinquent home loans. The primary responsibilities for this position include resolving late stage delinquencies on home loans through both inbound and outbound collections calls. Collectors work with customers to help them understand their mortgage terms, review delinquency patterns and negotiate payment arrangements. In addition, associates in this role will work to bring customer accounts to current status by offering different options including repayment or workout plans. This is a position in a high volume call center environment. Collectors average 80+ inbound and/or outbound calls per day using an auto dialer telephone system. Collectors also work within a structured team setting. Associates are expected to work their scheduled shifts and adhere to our attendance guidelines in order to ensure that we can provide excellent service to our customers. Monthly incentive opportunities are available based on performance towards set monthly goals. Collectors are also responsible for discussing personal financial information, negotiating payment terms and will be required to navigate through multiple computer applications to provide the best solution for our customers. Training: M-F 8-5 Classroom training for 3 weeks. OJT will be regular shift hours Must have Customer Service assessment REQUIRED MUST HAVE SKILLS: Excellent oral and written communication skills • Strong negotiation skills • Excellent organizational skills • Ability to multi-task • Must be able to work in teams • Self-motivated and results-oriented Qualifications Desired Skills: • Previous Collection experience • College degree desired, but not required • Desire to resolve customer issues a must • Home loans experience preferred Additional Information To get further details or to apply for this position please contact: Elvin Gohil ************ ****************************
    $36k-55k yearly est. Easy Apply 60d+ ago
  • Wealth Management Client Specialist

    First Horizon Bank 3.9company rating

    Account specialist job in Winston-Salem, NC

    The Wealth Management Client Specialist will be actively involved in supporting advisor(s) through a full service platform. Assists in achievement of sales revenue by customer contact, relationship building, referral source management, technical, and interpersonal skills. The Client Specialist helps gauge and enhance client satisfaction and ensures adherence to operating procedures. Demonstrates ownership and accountability for data integrity, including accuracy of client data within source systems. **Essential Duties and Responsibilities** : - Under general supervision, provide overall support to management, advisors and other support staff including, operating the firms business process management system, maintaining appropriate files, monitoring multiple email inboxes, working with back office to ensure processing is completed, handling of inbound calls/requests when needed and all other facets of support activities assigned. - Extensive client contact , involved in all activities that align with prospective and existing clients - Performs account maintenance including money transfer requests, address changes, etc. - Serves as liaison and between sales team, compliance, and other business lines throughout the firm - Manages account opening process, including but not limited to retrieving relevant executed documentation from clients and in compliance with regulatory procedures - Reviews client account activity on a daily, weekly, and monthly basis to ensure overall accuracy, proper settlement, and reconciliation - May attend client meetings, prospect meeting, and client/marketing events - Organize, manage, and track multiple detailed tasks and assignments with frequently changing priorities and deadline in a fast-paced work environment. - Coordinate and execute activities such as account paperwork fulfillment, account representative changes, and various project support - Fulfill financial advisor requests and resolve service-related issues and inquiries - Process tasks and resolve issues in a timely and accurate manner - Ensure adherence to compliance operating policies and procedures including maintaining confidentially and client privacy at all times - Maintain a focus on continuous improvement and provides feedback on system enhancements - Master technology to ensure it is being used to its full benefit **Qualifications** : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position: 1. 0-2 years' experience required; 2-4 years' experience preferred 2. High School diploma required for consideration (or equivalent); Bachelors preferred 3. Proficient use of Microsoft Excel, Word, Outlook & PowerPoint required, experience with DocuSign preferred 4. Accurate typing, spelling & grammar skills. Good written and oral communication skills. Good organizational and customer service skills. General banking and operations experience is helpful 5. FINRA Licenses : Series 7, 66/63 preferred 6. Appropriate State Life & Health Insurance licenses preferred **About Us** First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* **Benefit Highlights** - Medical with wellness incentives, dental, and vision - HSA with company match - Maternity and parental leave - Tuition reimbursement - Mentor program - 401(k) with 6% match - More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits **Follow Us** Facebook X formerly Twitter LinkedIn Instagram YouTube Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
    $29k-34k yearly est. 44d ago

Learn more about account specialist jobs

How much does an account specialist earn in Burlington, NC?

The average account specialist in Burlington, NC earns between $30,000 and $74,000 annually. This compares to the national average account specialist range of $28,000 to $62,000.

Average account specialist salary in Burlington, NC

$47,000

What are the biggest employers of Account Specialists in Burlington, NC?

The biggest employers of Account Specialists in Burlington, NC are:
  1. Laboratory Corporation of America Holdings
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