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Business Process Specialist
Wakefern Food Corp 4.5
Account specialist job in Edison, NJ
Wakefern Food Corp. is the largest retailer-owned cooperative in the United States and supports its co-operative members' retail operations, trading under the ShopRite , Price Rite , The Fresh Grocer , Dearborn Markets , DiBruno Bros. and Gourmet Garage banners.
Employing an innovative approach to wholesale business services, Wakefern focuses on helping the independent retailer compete in a big business world. Providing the tools entrepreneurs need to stay a step ahead of the competition, Wakefern's co-operative members benefit from the company's extensive portfolio of services, including innovative technology, private label development, and best-in-class procurement practices.
Summary
We are seeking a Business Process Optimization Specialist to work in our Business Innovation and Transformation Services team, to drive efficiency and continuous improvement across our organization. In this role, you will document and analyze current state processes, identify improvement opportunities using data-driven techniques, and collaborate with stakeholders to design and implement future state workflows. Your expertise in process enhancement, software implementation, and data analysis will be essential in optimizing operational performance.
The Business Process Optimization Specialist will work closely with our Transformation Projects to identify current state process, define future state processes and ensure these processes are incorporated into Training and Change Management plans. This role will be responsible for building a center of excellence within the >tech_ division on process improvement driving efficiencies both within our Tech processes as well as across business processes.
Essential Functions
Responsible for building out a center of excellence within the >tech_ division to standardize the documentation, analysis and improvement of processes
Understanding of IT processes to drive improvement and standardization across the division
Will work closely with project teams to document current and future state processes. Ability to document and facilitate process improvement.
Facilitate workshops with users through process improvement methodology including current state, analysis, future state and implementation of changes to process.
Works closely with our Organizational Change Management team to ensure future state processes are identified and understanding of process changes to incorporate into the Change Management plans.
Develop process flows, identify inefficiencies, and evaluate areas for improvement.
Data Analytics & Root Cause Analysis - Use data-driven insights to diagnose issues and propose evidence-based solutions.
Process Improvement & Future State Design - Collaborate with cross-functional teams to brainstorm, build, and refine optimized processes.
Software Implementation Support - Ensure processes align with system implementations
Process Training & Change Management - Educate teams on new workflows and best practices to ensure smooth transitions.
Stakeholder Collaboration - Communicate findings, lead discussions, and gain alignment from key business units.
Qualifications
Bachelor's degree in Business, IT or related field required.
Must have at least 5-10 years of experience in a business process role, with a thorough understanding of business process methodologies and tools and strong business acumen with ability to analyze business processes across the organization.
Experience implementing Process mapping tools such as Visio and business process repository tools such as Nintex Promapp, Signavio or Blueworks
Lean Six Sigma certification (green belt or higher) or other process certification a plus.
Project Management skills and certification a plus
Understanding of Organizational change management and certification a plus.
Business acumen and knowledge of IT processes and tools to drive improvement and standardization
Strong group facilitation skills
Data analytics, process mapping, and continuous improvement methodologies.
Experience implementing large enterprise software and process redesign within digital transformation initiatives.
Excellent communication, problem-solving, and stakeholder management skills.
Influencing skills and ability to lead through indirect influence
Working Conditions & Physical Demands
Ability to sit in front of a computer for long periods of time.
Ability to sit, stand and walk frequently.
Ability to adhere to the company's four day in office work requirement.
Ability to travel, as business needs dictate.
Core Competencies
Communicate Effectively: Share thoughts, ideas and information in an organized, clear and precise and persuasive manner (written and oral communication).
Drive for Results: Understands how the role impacts the organization's strategic objectives.
Embrace Change: Adapts to new environment, jobs, technologies and processes.
Develop You: Identifies opportunities for career development.
Build Relationships: Works as part of a team to achieve company goals.
Stay Competitive: Shows passion and enthusiasm for their work.
Company Perks
Vibrant Food Centric Culture
Comprehensive medical, dental and vision package
Competitive Salary and Paid Time Off
Fitness Reimbursement and Well-Being Program
Corporate Training and Development University
Collaborative team environment
Paid Parental Leave
401K
Matching Gifts and Community Volunteer Involvement
$35k-43k yearly est. 2d ago
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Site Scheduling Account Specialist
TSR Consulting 4.9
Account specialist job in Madison, NJ
Our pharmaceutical client is seeking a Site AccountSpecialist on a long-term contracting basis
based in Madison NJ
The Site AccountSpecialist, Scheduling and Cell Logistics will be responsible for scheduling and monitoring patient treatment schedules for the manufacturing of the Company's commercial autologous cellular immunotherapy products. They will serve as the Company's cell therapy treatment centers main point of contact for patient scheduling. The primary duty of the Site AccountSpecialist, Scheduling and Cell Logistics is to execute day-to-day operations ( 95% of time). Participation in projects and working groups is a growth opportunity as operations permit, considering performance and alignment with development plan.
Duties and Responsibilities:
Act as primary scheduling point of contact for assigned treatment sites
Create and maintain patient schedules in coordination with treatment sites and manufacturing sites
Troubleshoot and develop plans of action for issues throughout the patient journey
Interact with internal and external stakeholders over the phone and email
Ensure a positive end-to-end customer experience
Execute exception processes such as product returns, product replacements, and out of spec product
Input and maintain transactional data related to patient schedules within clients' scheduling system
Train treatment sites on patient scheduling processes as assigned
Document feedback from customers and partners as received
Create and maintain master data in account management system
Actively participate in tactical and other meetings as assigned
Facilitate daily operations activities and meetings including shift turnover on rotating basis
Provide real-time scheduling portal support to external users
Lead meetings with commercial matrix teams
Raise escalations and execute as assigned
Track assigned account health and provide insights into trends
Comply with applicable SOPs, work practices, and other documentation
Establish and maintain a trusted relationship with commercial matrix team and treatment sites as assigned
Accountable for individual performance
Execute project tasks as assigned
Execute working groups tasks as assigned
Required Competencies:
Bachelors degree or 3 years of work experience
Work experience in customer service, call center operations, patient services/navigator, account management, logistics, or supply chain preferred
Highly self-motivated, self-aware, and professional
Able to work independently and in groups
Flexible in responding to quickly changing business needs
Exceptional customer service orientation
Skilled at managing tense situations and de-escalation
Eager to work with teams from other regions and cultures
Able to share workspace for independent and collaborative work
Strong sense of ownership and accountability
Position shift time is 8am 5 pm local.
Overtime may occasionally be required as assigned.
Holiday support is required as assigned.
Travel is possible and will not exceed 10%. International travel will not exceed once per year.
Pay: 31-33/hr.
Job #83955
$41k-57k yearly est. 1d ago
Client Onboarding Specialist
PBF Energy 4.9
Account specialist job in Parsippany-Troy Hills, NJ
Client Onboarding SpecialistPBF Energy Inc. (NYSE:PBF) is one of the largest independent refiners in North America, operating through its subsidiaries, oil refineries and related facilities. We are seeking a talented Client Onboarding Specialist to join our team as a pivotal member that would play a key role here at PBF Energy. This role would be located onsite at our Company headquarters in Parsippany, NJ.
This position will manage the client/counterparty onboarding process for new clients/counterparties as well as changes to existing counterparties. This role will play a crucial role in facilitating the Commercial team's ability to execute transactions with their respective counterparties.
PRINCIPAL RESPONSIBILITIES:
Manage the counterparty onboarding process for both Refining and renewables business
Work with internal stakeholders on the set up of new counterparties as well as updates to existing counterparties including name changes, mergers and acquisitions
Maintain status and provide periodic updates to stakeholders on the counterparty set up process
Liaise with internal stakeholders including Commercial, Credit, Tax, Treasury and Master Data
Prepare and distribute client notifications for Commercial personnel changes
Work on new initiatives and process improvements as technologies and organizational needs evolve
Identify and document process issues and implement problem resolutions
Respond to other activities and initiatives deemed necessary to ensuring successful day-to-day operations
Assist in other Compliance functions as necessary
QUALIFICATIONS:
B.S. in relevant education. M.S. or M.B.A. would be a plus
1+ years related professional experience supporting, developing, and maintaining a customer onboarding, Know Your Customer (KYC) or Compliance process a plus
Experience in the Oil or Refining industry a plus
Experience with CRM and ETRM Systems a plus
Must be proficient in Excel and Word
Strong analytical and organizational skills
Ability to analyze problems and determine practical solutions
Strong interpersonal skills, both written and verbal
Interest in assisting internal customers to increase value contribution to the organization
Demonstrated ability to work within a team environment
This position is on site 5 days a week.
ONLY CANDIDATES MEETING THE ABOVE REQUIREMENTS WILL BE CONSIDERED.
FOR SERIOUS CONSIDERATION, PLEASE INCLUDE YOUR SALARY REQUIREMENTS.
The salary range for this position is $
64,121.20 - $100,393.15
. The compensation range listed in this posting is in compliance with applicable state law. Factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills and internal peer equity will be considered in determining the selected candidate's compensation. Salaries at the time of hire are typically in the lower to middle portion of the above range in order to provide the opportunity to reflect future performance-based increases. In addition to salary, PBF offers a comprehensive benefits package which includes bonus eligibility, health care, retirement benefits, and paid time off.
We thank all respondents for their interest in PBF Holding Company LLC (“PBF Energy”), however, only those selected for an interview will be contacted. Please no phone calls or emails to any employee of PBF Energy about this requisition. Placement agencies or recruiters need not respond. All resumes submitted by search firms to any employe
e of PBF Energy via email, the Internet or in any method without a valid written search agreement will be deemed the sole property of PBF Energy. No fee will be paid in the event the candidate is hired by PBF Energy as a result of the referral or through other means.
PBF Energy is an equal opportunity employer. We are committed to creating a diverse, inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex, gender, gender identity or expression, sexual orientation, reproductive health decision making, national origin, ancestry, genetic information, physical or mental disability, medical condition, marital status, age, veteran and military status, or any other status protected by applicable law. We are committed to providing reasonable accommodations as required by law.
#LI-GL1
$100.4k yearly Auto-Apply 27d ago
Accounts Payable Assistant
Ferraro Foods of New Jersey LLC 4.3
Account specialist job in Piscataway, NJ
The Accounts Payable Clerk shall be responsible for providing financial, administrative and clerical services to the Accounts Payable Department in order to ensure effective, efficient and accurate financial and administrative operations.
Essential Job Functions:
Perform the day to day processing of accounts payable transactions with minimal supervision
Provide direct support to the Accounts Payable Director
Receive and verify invoices and requisitions
Verify that transactions comply with policies and procedures
Prepare batches of invoices for data entry
Data enter invoices for payment
Prepare vendor checks for mailing
Prepare manual checks as and when required
Maintain and update payable files
Maintain a filing system for all documents
Ensure the confidentiality and security of all documents and files
Prepare for petty cash payment
Perform filing and copying
Perform other duties as assigned
Supplemental Job Functions
Minimum Knowledge, Skills and Abilities:
Effective written communication skills
Excellent interpersonal skills
Bookkeeping skills
Effective organizational skills
Attention to detail
Demonstrate sound work ethics
Ability to maintain confidentiality
Knowledge of accounts payable and accounts receivable
General math, accounting and data entry skills are a must
Ability to maintain a high level of accuracy when entering financial and payroll information
Computer skills including the ability to work with spreadsheets and e-mail at a highly proficient level
Complete accounts payable tasks with independent judgment and secretion, as per policies and procedures.
Preferred Knowledge, Skills and Abilities:
High School Diploma or equivalent
Excellent verbal and written communication skills
Ability to adapt to changing priorities in a fast paced environment
Ferraro Foods is an equal opportunity employer.
MON - FRI | 8:30 AM - 5:30 PM
$38k-47k yearly est. Auto-Apply 36d ago
Client Success Renewals Specialist
Norstella
Account specialist job in Trenton, NJ
Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle - from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives.
Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients:
+ Accelerate the drug development cycle
+ Assess competition and bring the right drugs to market
+ Make data driven commercial and financial decisions
+ Match and recruit patients for clinical trials
+ Identify and address barriers to therapies
Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella's investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs.
**The Role:**
The Client Success Renewals Specialist works in collaboration with the Client Success Operations Manager and Client Success team members in the overall responsibility for MMIT client contract onboarding, adoption, and renewals with the aim of client retention. The CSR will support the Client Success team in key client success initiatives and tactics essential for clients to realize deep value from an ongoing MMIT partnership. The CSR will leverage their product and contractual knowledge, attention to detail, and highly responsive mindset to deliver on key initiatives aimed at supporting MMIT's clients.
**Responsibilities:**
Renewals Management
- Manage Digital Segment client contract renewals occurring on a yearly or multi year basis
- Responsible to contract terms review/changes, documentation in Salesforce, partnering with client team, and client communication surrounding the renewal through signature
- Partner with and assist Client Success Managers with segment specific contract renewals throughout the renewal cycle
- Document and report to leadership renewal progress throughout the renewal cycle
Client Support and Data Management
- Lead Digital Segment clients through onboarding and adoption of licensed solutions
- Support client with the submission, monitoring, and ensuring resolution of Customer Support and Data Verification tickets
- Escalate urgent client issues using MMIT Client Escalation Pathway
- Collaborate with internal partners to address client questions required for completion of requests
- Prepare standard data extracts from MMIT applications as needed
- Collaborate with Sales Operations to maintain CS dashboards and reports
- Effective collaboration with internal and external stakeholders
Account Planning & Strategy Support
- Generate and summarize client data to support internal account health and planning discussions
- Create client facing engagement reports (utilization metrics, engagement summary, etc.)
- Prepare engagement summary metrics for client meeting and Executive Business Reviews
General Client Success Support
- Collaborate with CSM to prepare content for client deliverables and presentations aligning with the client business portfolio and goal alignment (kick-off meetings, partnership reviews, training presentations, etc.)
- Fill in for CSM on client support inquiries or projects as needed (CSM back-up for out of office, travel, conflict, etc.)
- Review client facing deliverables and configuration settings to ensure alignment with client needs
- Regularly review and maintain client user lists and access to MMIT solutions
- Coordinate maintenance of client application settings and prepare communication to update client (i.e. add or remove drugs from client market baskets)
- Partner with CSM through weekly touchpoints reviewing key account metrics and deliverables
- Provide insight to operational efficiency and process improvements aligned with enhancements to overall process and the customer experience
**Qualifications:**
- 1-3+ years experience in life sciences
- 2-4 years experience in customer support or client management
- Previous experience reviewing legal documents/contracts
- Ability to work independently and drive projects from start to finish in a fast paced environment
- Highly collaborative, team oriented, and comfortable leading cross-functional projects
- Excellent writing and communication skills for both internal and external audiences
- Passion for continual learning and highly motivated
- Strong empathy for customers AND passion for retention and growth
- Analytical and process-oriented mindset
- Highly detailed oriented
- Demonstrated desire for continuous learning and improvement
**Our Guiding Principles for success at Norstella:**
01: Bold, Passionate, and Mission-First
02: Integrity, Truth, and Reality
03: Kindness, Empathy, and Grace
04: Resilience, Mettle, and Perseverance
05: Humility, Gratitude, and Learning
**Benefits:**
- Medical and Prescription Drug Benefits
- Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA)
- Dental & Vision Benefits
- Basic Life and AD&D Benefits
- 401k Retirement Plan with Company Match
- Company Paid Short & Long-Term Disability
- Paid Parental Leave
- Paid Time Off & Company Holidays
_The expected base salary for this position ranges from $70,000 to $90,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered._
_Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._
_Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._
_All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._
Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.
$70k-90k yearly 9d ago
Client Specialist Key
Knitwell Group
Account specialist job in Bound Brook, NJ
About us
Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life.
What We Offer:
Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next.
Incentive Opportunities
Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page.
Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within.
Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more.
What we Value “WE CARE”:
We Win as a team and are dedicated to ensuring and applauding each other's success.
We Encourage creativity, innovation and smart risk-taking.
We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them.
We Act with integrity, transparency, candor, and respect.
We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture.
We Embrace community by bringing positive change to those we live and work in.
Who You Are:
Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers.
Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment.
Able to work cooperatively in a diverse work environment
Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store.
Possess excellent written and verbal communication skills and a high level of integrity.
Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her.
Professional, assertive, and friendly with the ability to make decisions independently.
Possess the technological aptitude to navigate POS/computer/iPad/handheld systems.
Available at least (20) hours per week.
Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays.
Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
What You'll Do:
Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally.
Support all service enhancers to build strong relationships including active use of Concierge.
Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc.
Plan and prioritize tasks and responsibilities to meet the needs of the customer and business.
Seek to understand customer needs & wants with curiosity and confidence through intentional conversation.
Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust.
Actively participate in community/store activities and events that promote the Talbots Brand.
Responsible for leading/supervising others on occasion and opening the store for business and/or closing the store.
Professionally represent the brand image.
Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.
Location:
Store 01262 Chimney Rock, NJ-Bound Brook,NJ 08805Position Type:Regular/Part time
Pay Range:
$16.92 - $21.15 Hourly USD
Equal Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.
$16.9-21.2 hourly Auto-Apply 14d ago
Treasury Management Client Onboarding Specialist III
Provident Bank 4.7
Account specialist job in Woodbridge, NJ
As a Treasury Management Client Onboarding Specialist III at Provident Bank, you will coordinate the implementation of treasury management services. Your primary responsibilities include, supporting the sales process, coordinating the implementation and set up of Treasury Management Products and Services and providing ongoing helpdesk support to cash management clients via phone and email requests. This position will provide direct assistance to the Department or Sector Manager and may be called upon to train staff, support sales officers and act in a supervisory capacity in the absence of the Department or Sector Manager.
KEY RESPONSIBILITIES:
Coordinates the implementation of treasury management services
Ensures all documentation and setup parameters, including testing are completed accurately and timely.
Reviews and archives of all client documentation in conjunction with all associated supporting documentation as necessary.
Completes client walk through and training process for product/service implementation.
Filters sales referrals fielded to Treasury Management Sales officers from telephone calls received and email inquiries. Acts as a liaison with Treasury Management Operations to finalize documentation and setup processes.
Handles phone inquiries in a helpdesk environment in conjunction with monitoring the queues and logging call activities.
Monitors incoming inquiries from clients and branches
Monitors existing ACH Guidance lines maturities, provides information needed for and completing annual reviews for borrowers and non-borrowers.
Monitors upcoming maturities along with facilitating the renewal with all parties to ensure timely processing.
Prepares ACH documentation for the recommendation of ACH Guidance line approvals or renewals as necessary. Maintains all records to comply with policies and procedures.
Completes ACH Annual reviews for borrowers and non-borrowers.
Examines and monitors RDC client activities and risk ratings and makes recommendations
Reviews RDC processing exceptions including deposit limits review.
Resolves Cash Management issues with Treasury Management Operations and third-party vendors to resolve customer issues relating to products/services.
MINIMUM QUALIFICATIONS:
High School Diploma or GED required.
Minimum of 5 years related experience.
Ability to work in a fast-paced environment,
Knowledge of applicable banking and privacy laws and regulations and policies.
Possess excellent oral and written communications skills.
Ability to prioritize multiple responsibilities and complete them on time.
Ability to work in a team environment to instruct peers and assume a leadership role.
Computer literacy with PC and windows programs.
Ability to perform detailed mathematic operations with the use of a calculator.
Ability to work a flexible schedule to accommodate support hours at the helpdesk.
Ability to define problems, collects data, establish facts and draw valid conclusions.
Ability to interpret a variety of instruction, communicate them to others and establish controls to monitor and evaluate the application of these instructions.
Ability to shift attention quickly and accurately from one matter to another.
PREFERRED QUALIFICATIONS:
Associate or bachelor's degree
Prior supervisory or team leader responsibilities.
WORKING CONDITIONS:
Work is performed in a normal office environment. Noise levels are usually moderate. This position involves travel to customers and property locations.
Prolonged sitting
Lifting from 5 to 10 lbs. (printer paper, storage boxes)
Occasional bending or overhead lifting (storing files or boxes)
The hazards are mainly those present in a normal office setting
This may not be all-inclusive. Employees are expected to perform other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management.
Provident Bank recognizes and supports the importance of creating a socially and culturally diverse employee base. We understand, value, and appreciate the unique perspectives that a diverse workforce can contribute to our organization. We put the employee and the customer at the center of strategy because culture is a critical differentiator for why people choose to work here.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law.
Pay Details:
$29.59 - $36.97 hourly
Please note, the base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, education, geographic location, internal equity, and other applicable business and organizational needs.
This role is incentive eligible based upon company, business, and/or individual goal achievement and performance.
Team members accrue paid time-off (PTO), receive Holiday (PTO) and are eligible to participate in the bank's Health and Wellness benefits including Medical, Dental and Vision Plans, Flexible and Health Savings Accounts, and a 401(k) Retirement Plan. In addition, the company provides Disability Insurance, an Employee Assistance Program, and Basic Life Insurance. Company sponsored Tuition Disbursement and Loan Repayment programs are also available. Voluntary benefits include Supplemental Life Insurance, Accident, Critical Illness, Hospital Indemnity and Legal plans.
#LI-Hybrid
$29.6-37 hourly 23d ago
Dental Billing Coordinator
Tuttle Dental Care
Account specialist job in Princeton Junction, NJ
Job Description
Billing Coordinator - Tuttle Dental Care (West Windsor, NJ)
Full-time | In-office
Tuttle Dental Care is looking for a detail-oriented, compassionate Dental Billing Coordinator who can support patients with accurate financial information, verify insurance benefits, manage both patient and insurance A/R, and keep our practice financially healthy. If you love accuracy, organization, and helping patients feel confident about their care, you'll thrive here.
Responsibilities:
Verify insurance benefits and enter accurate breakdowns
Update patient accounts, balances, and payment plans
Manage both patient A/R and insurance A/R
Post daily charges, payments, and adjustments
Send clean, complete claims with proper attachments
Follow up on unpaid claims and unpaid patient balances
Run daily/weekly billing and A/R reports
Support credentialing, fee schedule updates, and negotiations
You're a great fit if you:
Are highly organized and detail-focused
Have strong dental insurance verification and processing, and patient billing experience
Communicate clearly and follow through consistently
Are compassionate, honest, and a team player
Why You'll Love Working Here:
We're a supportive, patient-centered practice built on integrity, compassion, and continuous improvement. We take care of our team so they can take great care of our patients.
Apply today to join a team that feels like family and truly values the work you do!! We look forward to meeting you!
$48k-71k yearly est. 6d ago
Billing Coordinator
Interpool Inc. Dba Trac Intermodal
Account specialist job in Princeton, NJ
This person will be tasked with handling all of the administrative activities related to the TRAC Services customer billing. The primary areas of focus for this role will be in creating and distributing invoices to customers (TRAC Services AR). The individual will support the management & control of onsite equipment at a facility utilizing Depot Systems, proprietary TRAC software and Microsoft products specifically Excel, Word, Power Point and Outlook. This person may also need to perform various ad hoc tasks in support of the record and data maintenance for a TRAC Services site. The individual will liaise with site staff to ensure accuracy of the facility endeavors.
Responsibilities:
Creating and sending M&R invoices to multiple different customers. Ensure each invoice is complete and meets all the customer requirements. Submit invoices to customers in the manner they have instructed us and ensure each invoice is received by the customer without a reject (currently 5 different customer format requirements). Follow up on any rejections and errors.
Processing invoices to be paid. Each site receives any number of invoices for goods and services that must be processed for payment, e.g. validate service was rendered or product received, code each invoice, distribute to accounting for payment with all appropriate approvals.
Ensure the accurate input of all work orders and M&R PO's into computer systems; update inventory system of parts used for any repairs
Ensure all invoices are closed and exported for TRAC's financial record keeping and also for parts reconciliation.
Perform Data entry of transactions supporting any number of TRAC Services sites
Create and update various different reports requested by management
As requested prepare lists and other documents in support of site operations
Qualifications:
Minimum of 2 years administrative/coordination experience in support of a production operation is preferred
Candidate must be PC literate with experience in MS Office Products, specifically Excel, Word, Outlook, Internet Explorer.
Candidate must be able to learn company proprietary software programs
Candidate must be detail oriented and able to work continuous hours in front of a computer
Must have good communication skills and able to build relationships and rapport with staff in remote locations
Must have flexibility for tasks and schedule
Ability to work within a process-oriented team atmosphere
Ability to type for extended periods of time in the performance of data entry functions
Ability to function effectively in a fast paced, team-oriented work environment
Ability to identify problems, process resolution and implement action or solutions timely
Ability to meet deadlines; prioritize workloads and handle multiple tasks
Work Environment
This position may require periodic travel to a TRAC Services sites
This position may require periodic support of other local TRAC M&R activities
$48k-71k yearly est. Auto-Apply 60d+ ago
Billing Coordinator
Trac Intermodal 4.8
Account specialist job in Princeton, NJ
This person will be tasked with handling all of the administrative activities related to the TRAC Services customer billing. The primary areas of focus for this role will be in creating and distributing invoices to customers (TRAC Services AR). The individual will support the management & control of onsite equipment at a facility utilizing Depot Systems, proprietary TRAC software and Microsoft products specifically Excel, Word, Power Point and Outlook. This person may also need to perform various ad hoc tasks in support of the record and data maintenance for a TRAC Services site. The individual will liaise with site staff to ensure accuracy of the facility endeavors.
Responsibilities:
* Creating and sending M&R invoices to multiple different customers. Ensure each invoice is complete and meets all the customer requirements. Submit invoices to customers in the manner they have instructed us and ensure each invoice is received by the customer without a reject (currently 5 different customer format requirements). Follow up on any rejections and errors.
* Processing invoices to be paid. Each site receives any number of invoices for goods and services that must be processed for payment, e.g. validate service was rendered or product received, code each invoice, distribute to accounting for payment with all appropriate approvals.
* Ensure the accurate input of all work orders and M&R PO's into computer systems; update inventory system of parts used for any repairs
* Ensure all invoices are closed and exported for TRAC's financial record keeping and also for parts reconciliation.
* Perform Data entry of transactions supporting any number of TRAC Services sites
* Create and update various different reports requested by management
* As requested prepare lists and other documents in support of site operations
Qualifications:
* Minimum of 2 years administrative/coordination experience in support of a production operation is preferred
* Candidate must be PC literate with experience in MS Office Products, specifically Excel, Word, Outlook, Internet Explorer.
* Candidate must be able to learn company proprietary software programs
* Candidate must be detail oriented and able to work continuous hours in front of a computer
* Must have good communication skills and able to build relationships and rapport with staff in remote locations
* Must have flexibility for tasks and schedule
* Ability to work within a process-oriented team atmosphere
* Ability to type for extended periods of time in the performance of data entry functions
* Ability to function effectively in a fast paced, team-oriented work environment
* Ability to identify problems, process resolution and implement action or solutions timely
* Ability to meet deadlines; prioritize workloads and handle multiple tasks
Work Environment
* This position may require periodic travel to a TRAC Services sites
* This position may require periodic support of other local TRAC M&R activities
$49k-71k yearly est. 1d ago
Client Success Specialist
Medvantx 4.1
Account specialist job in Englishtown, NJ
Job Description
Job Summary/Objective
Client Success Specialist play a crucial role in the maintenance and enhancement of client relationships. They act as the primary point of contact for clients, addressing inquiries, providing product or service information, and resolving any emerging problems with accuracy and efficiency. Their role is multilayered, requiring a balance of communication skills, product knowledge, and problem-solving abilities to ensure clients receive outstanding service and support. They work with users over the phone, email or a chat system and will help them with issues.
As a Client Success Specialist you will perform document triage, scan and upload documents, perform data verification and data entry functions, run reports, mitigate issues, and frequently review business rules. Client Success Specialist will communicate directly with clients, primarily through email and phone, and work closely with our internal teams around the globe. We focus on collaboration, ability to adapt to client needs, listen and provide awesome support external and internal.
Key Responsibilities
Adheres to clients' Business Rules, SOPs and PMDA requirements for assigned tasks
Maintains working knowledge of products and/or services
Answers incoming customer telephone calls in a courteous and professional manner
Researches and resolves customer inquiries
Effectively communicates customer issues and concerns to all applicable internal staff members
Acting as the first point of contact for client inquiries, concerns, and requests, ensuring a prompt and reliable response
Building and nurturing strong relationships with clients to understand their needs and ensure their satisfaction
Resolving client issues and complaints with a solutions-oriented approach, aiming to maintain and improve client trust
Collaborating with cross-functional teams to address client needs and coordinate service delivery
Tracking and managing client accounts, keeping accurate records of client interactions, transactions, and feedback
Examine documents submitted by field representatives and HCPs; verify data; prepare for scanning and upload
Monitor and keep client's inbox organized and tidy; respond to queries with appropriate client email address and email signature
Performing data entry functions that include but are not limited to hand entering or using an optical character recognition (OCR) program for business documents and forms requiring entry into the internal systems. They will be responsible for performing data entry, visual review of forms for errors and mitigation and maintaining accurate batch control records.
Ensure data entry accuracy of sample request forms, packing slips, follow-up letters and signature audits
Must maintain an acceptable keying speed and accuracy for data entry
Must be cross trained on all clients and be willing to perform back-up responsibilities
Must have the ability to toggle between applications simultaneously
Strong ability to multitask; manage multiple projects effectively, handle distractions well, adaptable to new responsibilities
Employs effective oral and written communication skills to ensure appropriate error mitigation communication
Utilizes organizational skills to prioritize deliverables to accomplish work in established timeframes.
Demonstrates strong teamwork skills to ensure that processes, procedures, and best practices are consistent with company culture
Proactively identifying innovative ways to accomplish tasks and driving toward process efficiencies.
Collaborate with Client Success Analyst
Communicate with Operations Manager to avoid workflow issues
Serve as the primary point of contact for patients navigating prescription fulfillment.
Track and follow up on pending prescriptions to reduce drop-off rates.
Maintain accurate records in CRM and patient management systems.
Identify and escalate barriers to conversion (e.g., prior authorizations, cost concerns).
Proactively reach out to patients with new prescriptions to initiate the conversion process.
Monitor conversion metrics and identify opportunities for improvement.
Support inbound inquiries related to prescription status and treatment onboarding.
Qualifications /Skills
High School diploma or equivalent is preferred.
Two to three years of clerical experience in a business environment.
Two to three years of customer-facing role experience, preferably handling customer service.
Pharmaceutical industry experience preferred.
Proficiency in using Microsoft Office, particularly Word, Excel and Outlook.
Experience with web-based applications.
Professional verbal and written communication skills including grammar, spelling, punctuation, etc.
Friendly and empathetic demeanor.
Strong interpersonal skills and professional presentation.
Strong organizational and prioritization skills.
Ability to adapt to changing situations.
Strong follow-through on projects and duties.
Aptitude to prioritize and plan work activities and use time efficiently.
Ability to deal with frequent change, delays or unexpected events and capability to adapt to changes in the work environment and manage competing demands.
Strong observation skills with the ability to pay close attention to details.
Reliable attendance and punctuality a must.
Salary Range: $35,000 - $45,000 annually, depending on experience and qualifications.
Benefits Overview:
Medical, dental, and vision insurance
401(k) retirement plan with employer match
Paid time off (vacation, sick leave, holidays)
Parental leave
Medvantx is an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related conditions), sexual orientation, gender identity, gender expression, age, veteran or disability status, or other protected characteristics.
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$35k-45k yearly 11d ago
Accounting Client Specialist
Insight Global
Account specialist job in Eatontown, NJ
Insight Global is looking for a Accounting Client Specialist for a local Eatontown, NJ software company. This person would be responsible for helping NJ school districts with the implementation and troubleshooting of their payroll, accounting and personnel modules.
Day to day responsibilities of this role include:
* Maintaining a positive, empathetic and professional attitude toward customers at all times
* Communicating with customers through a variety of support channels (email, telephone, live chat, etc.)
* Responding promptly to customer inquiries
* Help Desk-log client support requests & resolutions
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: ****************************************************
Skills and Requirements
- Administrative/Accounting experience in the public education system of New Jersey.
- Experience using Systems 3000, Genesis, CSI, or frontline as an accounting system.
- Excellent phone presence and communication skills.
- Ability to work a hybrid schedule in Eatontown, NJ. - Experience with budgets and revenue projections.
- Quarterly and Year-End financial reporting experience.
$41k-71k yearly est. 13d ago
Billing Coordinator
Addition Management
Account specialist job in Madison, NJ
Job Description
Billing Coordinator
Salary: $55k - $70k
Stable Law Firm seeks a Billing Coordinator to join their Team!
Responsibilities
· Handle billing for assigned Partner(s)
· Coordinate new matter intake
· Generate and distribute prebills
· Finalize and send invoices to clients
· Submit e-bills and manage electronic billing platforms
· Handle appeals and billing rejections as needed
· Monitor and follow up on invoices with open balances
· Communicate and coordinate with attorneys, partners, and legal support staff
· Perform other administrative or billing-related tasks as assigned
· Hybrid work schedule may be considered
Qualifications
· Minimum of 2+ years of law firm billing experience
· Previous experience of using SurePoint is preferred
· High level of attention to detail and organizational skills
· Strong written and verbal communication abilities
· Tech-savvy with the ability to quickly learn new systems
· Proficiency in Microsoft Word and Excel is helpful
· Ability to handle confidential information with discretion
· College degree required
$55k-70k yearly 30d ago
Billing Coordinator (Law Firm Experince)
Sourcepro Search
Account specialist job in Newark, NJ
We are conducting a search for a Billing Coordinator to join a prestigious law firm. This opportunity is open across any of the firm's nationwide offices and offers a hybrid work schedule. The ideal candidate will have 2-3 years of law firm billing or accounting experience, strong attention to detail, and proficiency with 3E (preferred).
This role is an excellent chance to join a leading firm known for its supportive culture, top-tier benefits, and career development opportunities.
What You'll Do
Review and edit pre-bills in response to attorney and secretary requests.
Apply retainer funds and process write-offs in compliance with firm policy.
Handle high-volume, complex billing including split-party billing, multiple discounts, and electronic billing.
Research and resolve billing issues and respond to attorney/client inquiries.
Review billing documentation for accuracy and finalize client invoices.
Generate and distribute monthly billing reports.
Utilize billing platforms such as TyMetrix, CounselLink, Tracker, and Datacert.
Maintain strict confidentiality in handling firm and client matters.
Assist with special projects and provide support on legal or financial inquiries as needed.
What You'll Bring
2-3 years of billing or accounting experience in a law firm required.
Proficiency in Microsoft Office and familiarity with 3E preferred.
Strong organizational skills and ability to handle high-volume billing.
Excellent communication skills with attorneys, staff, and clients.
Experience with electronic billing systems (TyMetrix, CounselLink, Tracker, Datacert).
High level of accuracy, discretion, and professionalism.
What You'll Get
Hybrid work flexibility.
Heavily subsidized health insurance premiums.
Firm-paid HSA contributions ($600-$1,200 annually).
100% firm-paid dental and vision insurance (employee only) + affordable dependent coverage.
Life Insurance & Long-Term Disability Insurance fully covered by firm.
Employee Assistance Program (EAP).
401(k) - Traditional & Roth options from day one with discretionary firm match.
Additional tax-advantaged options: Flexible Spending & Dependent Care Accounts.
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$48k-71k yearly est. 60d+ ago
Invoicing Specialist
Hermann Forwarding
Account specialist job in South Brunswick, NJ
Hermann Services Inc., headquartered in Monmouth Junction, NJ offers trucking transportation, brokerage, warehouse, and packaging services throughout the United States, specializing in the Northeast and Gulf Coast/Texas Regions. Our offices and facilities are located in New Jersey, Texas, Delaware, and Maryland. Launched in 1927 when Fred J. Hermann purchased his first truck, the Hermann name has since stood for integrity, value, service, and logistics expertise.
Invoicing Specialist
About the Role:
The Entry Level Invoicing Specialist plays a crucial role in the logistics, transportation and warehousing industry by ensuring accurate and timely billing processes. This position is responsible for managing invoices, verifying billing information, and resolving discrepancies to maintain financial integrity. The specialist will collaborate with various departments to gather necessary data and ensure that all transactions are recorded correctly. By maintaining organized records and adhering to company policies, the specialist contributes to the overall efficiency of the billing department. Ultimately, this role supports the financial health of the organization and enhances customer satisfaction through accurate billing practices.
Minimum Qualifications:
High school diploma or equivalent.
Basic understanding of accounting principles.
Proficiency in Microsoft Office Suite, particularly Excel.
Preferred Qualifications:
Experience in a billing or accounting role, even if through internships or part-time positions.
Familiarity with billing software or ERP systems.
Associate's degree in accounting, finance, or a related field.
Responsibilities:
Prepare and issue invoices to clients based on services rendered and contractual agreements.
Review and verify billing information for accuracy, including rates, quantities, and payment terms.
Communicate with clients and internal teams to resolve any billing discrepancies or inquiries.
Maintain organized records of all billing transactions and ensure compliance with company policies.
Assist in the preparation of financial reports related to billing and revenue.
Skills:
Attention to detail to ensure accuracy in invoicing and protect company revenue.
Strong communication skills for liaising with clients and internal teams, and resolving issues promptly.
Proficiency in Excel and other software tools for daily data management and report generation.
Organizational skills to maintain accurate records and ensure compliance with billing procedures.
Basic understanding of accounting principles to interpret financial data and support the billing process.
$37k-49k yearly est. Auto-Apply 60d+ ago
Accounting & Collections Specialist
Millrun at Union
Account specialist job in Union, NJ
SUMMARY: The Accounts Receivable & Housing Assistance Program ("HAP") Administrator is responsible for managing the financial accounts of tenants, including rent collection, security deposit refunds, and Housing Assistance Program (HAP) administration. This position plays a vital role in developing and implementing strategies to collect outstanding debts, while ensuring full compliance with government assistance programs and internal financial policies.
DUTIES AND RESPONSIBILITIES:
Accounts Receivable & Collections
Review and post all Accounts Receivable "AR" payments and charges/fees daily (both electronic and manual).
Travel to local banks for manual deposits and company errands as needed.
Respond to escalated tenant payment inquiries via in-person, phone, email, and chat.
Develop and implement collection strategies to recover outstanding debts.
Prepare and distribute late notices and collection correspondence per company policy.
Monitor and initiate legal proceedings related to rent collection and evictions.
Process and report bad debt accounts to collection agencies monthly.
Negotiate payment plans, settlements, or other approved resolutions.
Maintain accurate records of all collection activities.
Security Deposit & Account Management
Manage pre- and post-move-out inspections; apply damage charges accordingly.
Oversee Security Deposit escrow accounts in collaboration with Corporate Accounting.
Prepare former residents' security deposit dispositions accurately and promptly.
Ensure timely processing of refunds and owner distributions within predefined deadlines.
Reconcile deposit records with Corporate Accounting Department monthly.
Ensure proper posting and collection of all fees (late, legal, pet, damage, lock-out, etc.).
Housing Assistance Program ("HAP") Administration
Distribute bulk rental assistance payments to the appropriate individual tenant accounts with accuracy and timeliness.
Complete annual HAP tenant recertifications to ensure compliance with agency guidelines.
Audit HAP tenant accounts to maintain up-to-date and accurate contract documentation.
Coordinate with housing agencies and maintain relationships with agency administrators.
Meet hard recurring deadlines on annual re-certification tasks for all HAP accounts.
Compliance & Communication
Conduct all activities in accordance with Fair Housing Laws and company policies.
Maintain confidentiality and handle financial data responsibly.
Prepare and present regular reports on collections status and financial activities to management.
Attend required meetings, training sessions, and resident events.
General Support
Assist with phone coverage and service ticket submissions as needed.
Provide customer service in the absence of forward-facing customer service agents.
Perform additional tasks as assigned by management.
$34k-51k yearly est. 29d ago
Accounts Receivable Coordinator
Firstservice Corporation 3.9
Account specialist job in Eatontown, NJ
As an Accounts Receivable (AR) Coordinator, you'll be responsible for performing daily tasks related to ensuring the accuracy and efficiency of operations of the Accounts Receivable Department and our clients. Your Responsibilities: * Post charges, credits, returned payments and payment transfers as appropriate on owners
* accounts
* Handle the posting of deposits to accounting systems
* Review, research and respond to emails
* Process closings (sales, resales, foreclosures, bankruptcy etc.)
* Update and maintain owner information in the appropriate systems
* Process name changes
* Add and/or edit owner addresses in the appropriate systems
* Other duties as assigned
* Regular attendance and punctuality are essential functions for the role
Skills & Qualifications:
* High School Degree or equivalent
* Experience in accounts receivable related bookkeeping
* High level of attention to detail
* Possess and demonstrate strong customer service skills and interpersonal skills, including clear written and oral communications while maintaining a professional demeanor
* Critical thinking, problem solving, judgement and decision-making abilities are necessary.
* Proficiency in computer programs like Microsoft Office, Outlook and Windows required.
* Ability to work with sensitive and/or confidential information.
Physical Requirements / Working Environment:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Position involves sitting, standing, stooping, kneeling, pushing, shoving, lifting, carrying and moving objects that can weigh up to 25 lbs or more following appropriate safety procedures. This movement can occur throughout the day. Must also be able to climb several flights of stairs if necessary.
* Must be able to drive - Some local travel by personal vehicle is required
* Must be able to sit and stand for extended periods of time.
* Must be able to communicate both on the phone and in person with our clients in order to resolve issues and manage the business.
* Must have finger dexterity for typing/using a keyboard.
* Must be mobile enough to move around both the office in order to make copies, send mail and faxes and to walk around the property. This could include lengthy walks on uneven areas.
* Talking and hearing occur continuously in the process of communicating with guests, supervisors, and other associates.
* Capable of working extended hours, to include evenings, weekends and holidays as necessary.
* This position may alternate between working indoors in a controlled climate and with proper lighting, to an outdoors setting with variable climate and lighting.
* Must be able to interact with all types of individuals, be mentally alert, detail oriented, and with good reasoning skills.
* Must be able to work on more than one assignment at a time with frequent interruptions, changes and delays. Must be able to remain focused and work effectively, efficiently, and cheerfully under such circumstances. For safety reasons, employee must remain alert to working conditions and aware of safety, health, and environmental concerns.
* Must be able to work effectively and cheerfully in an environment which may be stressful due to adversarial situations resulting from the proper performance of duties
The work environment characteristics are normal office conditions for the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs.
What We Offer
As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision, and others. In addition, you will be eligible for time off benefits, paid holidays and a 401k with company match. Occasional travel may be required to attend training and other company functions.
Compensation: $23.00 - $25.00 per hour
$23-25 hourly 50d ago
Client Onboarding Specialist
PBF Energy 4.9
Account specialist job in Parsippany-Troy Hills, NJ
PBF Energy Inc. (NYSE:PBF) is one of the largest independent refiners in North America, operating through its subsidiaries, oil refineries and related facilities. We are seeking a talented Client Onboarding Specialist to join our team as a pivotal member that would play a key role here at PBF Energy. This role would be located onsite at our Company headquarters in Parsippany, NJ.
This position will manage the client/counterparty onboarding process for new clients/counterparties as well as changes to existing counterparties. This role will play a crucial role in facilitating the Commercial team's ability to execute transactions with their respective counterparties.
PRINCIPAL RESPONSIBILITIES:
* Manage the counterparty onboarding process for both Refining and renewables business
* Work with internal stakeholders on the set up of new counterparties as well as updates to existing counterparties including name changes, mergers and acquisitions
* Maintain status and provide periodic updates to stakeholders on the counterparty set up process
* Liaise with internal stakeholders including Commercial, Credit, Tax, Treasury and Master Data
* Prepare and distribute client notifications for Commercial personnel changes
* Work on new initiatives and process improvements as technologies and organizational needs evolve
* Identify and document process issues and implement problem resolutions
* Respond to other activities and initiatives deemed necessary to ensuring successful day-to-day operations
* Assist in other Compliance functions as necessary
QUALIFICATIONS:
* B.S. in relevant education. M.S. or M.B.A. would be a plus
* 1+ years related professional experience supporting, developing, and maintaining a customer onboarding, Know Your Customer (KYC) or Compliance process a plus
* Experience in the Oil or Refining industry a plus
* Experience with CRM and ETRM Systems a plus
* Must be proficient in Excel and Word
* Strong analytical and organizational skills
* Ability to analyze problems and determine practical solutions
* Strong interpersonal skills, both written and verbal
* Interest in assisting internal customers to increase value contribution to the organization
* Demonstrated ability to work within a team environment
This position is on site 5 days a week.
ONLY CANDIDATES MEETING THE ABOVE REQUIREMENTS WILL BE CONSIDERED.
FOR SERIOUS CONSIDERATION, PLEASE INCLUDE YOUR SALARY REQUIREMENTS.
The salary range for this position is $64,121.20 - $100,393.15. The compensation range listed in this posting is in compliance with applicable state law. Factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills and internal peer equity will be considered in determining the selected candidate's compensation. Salaries at the time of hire are typically in the lower to middle portion of the above range in order to provide the opportunity to reflect future performance-based increases. In addition to salary, PBF offers a comprehensive benefits package which includes bonus eligibility, health care, retirement benefits, and paid time off.
We thank all respondents for their interest in PBF Holding Company LLC ("PBF Energy"), however, only those selected for an interview will be contacted. Please no phone calls or emails to any employee of PBF Energy about this requisition. Placement agencies or recruiters need not respond. All resumes submitted by search firms to any employee of PBF Energy via email, the Internet or in any method without a valid written search agreement will be deemed the sole property of PBF Energy. No fee will be paid in the event the candidate is hired by PBF Energy as a result of the referral or through other means.
PBF Energy is an equal opportunity employer. We are committed to creating a diverse, inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex, gender, gender identity or expression, sexual orientation, reproductive health decision making, national origin, ancestry, genetic information, physical or mental disability, medical condition, marital status, age, veteran and military status, or any other status protected by applicable law. We are committed to providing reasonable accommodations as required by law.
#LI-GL1
$64.1k-100.4k yearly Auto-Apply 26d ago
Client Success Specialist
Medvantx 4.1
Account specialist job in Manalapan, NJ
Job Summary/Objective
Client Success Specialist play a crucial role in the maintenance and enhancement of client relationships. They act as the primary point of contact for clients, addressing inquiries, providing product or service information, and resolving any emerging problems with accuracy and efficiency. Their role is multilayered, requiring a balance of communication skills, product knowledge, and problem-solving abilities to ensure clients receive outstanding service and support. They work with users over the phone, email or a chat system and will help them with issues.
As a Client Success Specialist you will perform document triage, scan and upload documents, perform data verification and data entry functions, run reports, mitigate issues, and frequently review business rules. Client Success Specialist will communicate directly with clients, primarily through email and phone, and work closely with our internal teams around the globe. We focus on collaboration, ability to adapt to client needs, listen and provide awesome support external and internal.
Key Responsibilities
Adheres to clients' Business Rules, SOPs and PMDA requirements for assigned tasks
Maintains working knowledge of products and/or services
Answers incoming customer telephone calls in a courteous and professional manner
Researches and resolves customer inquiries
Effectively communicates customer issues and concerns to all applicable internal staff members
Acting as the first point of contact for client inquiries, concerns, and requests, ensuring a prompt and reliable response
Building and nurturing strong relationships with clients to understand their needs and ensure their satisfaction
Resolving client issues and complaints with a solutions-oriented approach, aiming to maintain and improve client trust
Collaborating with cross-functional teams to address client needs and coordinate service delivery
Tracking and managing client accounts, keeping accurate records of client interactions, transactions, and feedback
Examine documents submitted by field representatives and HCPs; verify data; prepare for scanning and upload
Monitor and keep client's inbox organized and tidy; respond to queries with appropriate client email address and email signature
Performing data entry functions that include but are not limited to hand entering or using an optical character recognition (OCR) program for business documents and forms requiring entry into the internal systems. They will be responsible for performing data entry, visual review of forms for errors and mitigation and maintaining accurate batch control records.
Ensure data entry accuracy of sample request forms, packing slips, follow-up letters and signature audits
Must maintain an acceptable keying speed and accuracy for data entry
Must be cross trained on all clients and be willing to perform back-up responsibilities
Must have the ability to toggle between applications simultaneously
Strong ability to multitask; manage multiple projects effectively, handle distractions well, adaptable to new responsibilities
Employs effective oral and written communication skills to ensure appropriate error mitigation communication
Utilizes organizational skills to prioritize deliverables to accomplish work in established timeframes.
Demonstrates strong teamwork skills to ensure that processes, procedures, and best practices are consistent with company culture
Proactively identifying innovative ways to accomplish tasks and driving toward process efficiencies.
Collaborate with Client Success Analyst
Communicate with Operations Manager to avoid workflow issues
Serve as the primary point of contact for patients navigating prescription fulfillment.
Track and follow up on pending prescriptions to reduce drop-off rates.
Maintain accurate records in CRM and patient management systems.
Identify and escalate barriers to conversion (e.g., prior authorizations, cost concerns).
Proactively reach out to patients with new prescriptions to initiate the conversion process.
Monitor conversion metrics and identify opportunities for improvement.
Support inbound inquiries related to prescription status and treatment onboarding.
Qualifications /Skills
High School diploma or equivalent is preferred.
Two to three years of clerical experience in a business environment.
Two to three years of customer-facing role experience, preferably handling customer service.
Pharmaceutical industry experience preferred.
Proficiency in using Microsoft Office, particularly Word, Excel and Outlook.
Experience with web-based applications.
Professional verbal and written communication skills including grammar, spelling, punctuation, etc.
Friendly and empathetic demeanor.
Strong interpersonal skills and professional presentation.
Strong organizational and prioritization skills.
Ability to adapt to changing situations.
Strong follow-through on projects and duties.
Aptitude to prioritize and plan work activities and use time efficiently.
Ability to deal with frequent change, delays or unexpected events and capability to adapt to changes in the work environment and manage competing demands.
Strong observation skills with the ability to pay close attention to details.
Reliable attendance and punctuality a must.
Salary Range: $35,000 - $45,000 annually, depending on experience and qualifications.
Benefits Overview:
Medical, dental, and vision insurance
401(k) retirement plan with employer match
Paid time off (vacation, sick leave, holidays)
Parental leave
Medvantx is an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related conditions), sexual orientation, gender identity, gender expression, age, veteran or disability status, or other protected characteristics.
$35k-45k yearly Auto-Apply 60d+ ago
Client Specialist, The Grove
Knitwell Group
Account specialist job in Shrewsbury, NJ
About us
Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life.
What We Offer:
Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next.
Incentive Opportunities
Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page.
Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within.
Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more.
What we Value “WE CARE”:
We Win as a team and are dedicated to ensuring and applauding each other's success.
We Encourage creativity, innovation and smart risk-taking.
We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them.
We Act with integrity, transparency, candor, and respect.
We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture.
We Embrace community by bringing positive change to those we live and work in.
Who You Are:
Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers.
Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment.
Able to work cooperatively in a diverse work environment
Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store.
Possess excellent written and verbal communication skills and a high level of integrity.
Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her.
Professional, assertive, and friendly with the ability to make decisions independently.
Possess the technological aptitude to navigate POS/computer/iPad/handheld systems.
Have open availability of 20 - 29 hours per week
Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays.
Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
What You'll Do:
Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally.
Support all service enhancers to build strong relationships including active use of Concierge.
Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc.
Plan and prioritize tasks and responsibilities to meet the needs of the customer and business.
Seek to understand customer needs & wants with curiosity and confidence through intentional conversation.
Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust.
Actively participate in community/store activities and events that promote the Talbots Brand.
Professionally represent the brand image.
Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.
Location:
Store 00084 Shrewsbury NJ-Shrewsbury,NJ 07702Position Type:Regular/Part time
Pay Range:
$16.42 - $20.55 Hourly USD
Equal Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.
How much does an account specialist earn in Franklin Park, NJ?
The average account specialist in Franklin Park, NJ earns between $37,000 and $94,000 annually. This compares to the national average account specialist range of $28,000 to $62,000.
Average account specialist salary in Franklin Park, NJ