Account specialist jobs in Frederick, MD - 442 jobs
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Group Billing Coordinator
Billing Specialist
Client Service Specialist
Harrison Gray Search
Account specialist job in McLean, VA
Harrison Gray Search has partnered with a premier insurance and financial services firm to find a dedicated Client Service Specialist. This is a client-focused agency that prides itself on providing a superior customer experience and maintaining the highest standards of integrity.
Role Overview
As a Client Service Specialist, you will provide exceptional support to the account management team by handling daily client requests related to claims, billing, and eligibility. This role is essential for maintaining smooth agency operations and ensuring clients receive timely, high-quality service.
Key Responsibilities
Customer Advocacy: Communicate and follow up with clients and insurance carriers to resolve inquiries quickly.
Claims Management: Manage the full claims process, including reporting, documentation, and tracking status with carriers.
Account Support: Assist account managers with client activities, including enrollment and eligibility requests.
Billing & Data Entry: Resolve billing errors and maintain accurate client policy information within the Epic management system.
Records Management: Organize and update client files to ensure all documentation is current.
Requirements
Licensing: Must hold an active Life & Health Insurance license.
Experience: At least 2 years of customer service experience in an office setting.
Specialized Knowledge: Prior experience with claims resolution and eligibility is required.
Technical Skills: Proficiency in Microsoft Office (Word, Excel, PowerPoint) and experience with agency management systems (Epic preferred).
Soft Skills: Strong communication skills and the ability to prioritize tasks in a fast-paced environment.
Languages: Proficiency in additional languages is a plus.
Why Join the Team?
You will work in a supportive, collaborative environment that values innovation and excellence. This position offers opportunities for professional growth and the flexibility of a hybrid work environment.
$28k-47k yearly est. 4d ago
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Billing Associate
Quick Servant Company, Inc.
Account specialist job in Columbia, MD
Quick Servant Company, Inc. is a trusted provider of heating, cooling, ventilation, and cooking equipment services. With over 45 years of experience, our goal is to exceed customer expectations by delivering prompt and reliable service. We build long-term partnerships based on integrity and commitment to satisfaction. Our service areas include Maryland, Delaware, Washington, DC., and Virginia. Our office is in Columbia, MD.
This position is on-site.
Summary
We are seeking Billing Invoice Associate, which is responsible for generating company invoices for new and existing customers. The ideal candidate should be detail oriented, have technical understanding, ability to work in a fast-paced environment and have excellent customer service skills. Knowledge and understanding of HVAC, Refrigeration, Cooking equipment terminology is a Plus!
Job Requirements
Data entry of customer parts and labor incurred / proposed.
Confirm proper list pricing on all OEM parts used/needed and calculate accurate pricing on any additional materials used per company markup requirements.
Answer phones and provide exceptional customer service to customers requesting information on invoices.
Answer technician phone calls and update work order with current labor and part information per technician's instructions.
Work up prices with technicians for verbal approval for customer repairs.
Provide accurate intraoffice notes regarding quote instructions and update per management's request.
Manage multiple invoices simultaneously and meet expected timelines.
Ensure continual improvement of the invoice process.
Education / Experience
High School Graduate.
Customer Service.
Data Entry.
Microsoft Office.
Microsoft Outlook.
Billing (Non Medical): 2 years (Required)
Data Entry: 2 years (Required) Job Type: Full-time
Benefits:
Company paid Medical, Dental, Vision, And Life Insurance
401(k) matching
Unlimited opportunities for growth
Paid time off
Ability to Commute:
Columbia, MD 21046 (Required)
Work Location: In person
$35k-46k yearly est. 1d ago
Third Party Billing Supervisor (Financial Specialist II)
Fairfax County Government 4.3
Account specialist job in Fairfax, VA
Job Announcement
Provides support to the Fairfax-Falls Church Community Services Board (CSB) Revenue Management Team. Assigned to support revenue and reimbursement billing, collection, tracking and reporting for client and third-party fee revenues for the Community Services Board. As a member of the revenue management team, provide financial support to client payment processes, creates, runs, and analyzes reports in automated billing/management information system. Prepares and/or analyzes third party revenue data and make recommendations to management regarding the revenue cycle process. Additionally, prepares and/or reviews third party revenue forecasts. Must protect individuals' confidentiality using existing state, local, and federal policies and procedures. Must maintain expertise in several databases related to the electronic health record, insurance verifications, and revenue cycle management as well as Microsoft office computer software, especially outlook, word and excel. Supervises professional staff. Tracks performance for all reimbursement staff to meet revenue goals and monitor progress. Develops work plans and deadlines for meeting billing and collection goals. Communicates task and timing requirements to staff. Reviews staff work and performance. Conducts performance appraisals in accordance with the county's pay for performance system. Develops staff competencies through coaching and learning management system training. Conducts need assessments to plan training initiatives. Develops and conducts training related to CSB reimbursement policy and regulation.
Note: To learn more about careers that make a difference, watch our video "CSB: Making a Difference in Our Community".
Illustrative Duties
(The illustrative duties listed in this specification are representative of the class but are not an all-inclusive list. A complete list of position duties and unique physical requirements can be found in the position job description.)
Prepares and/or analyzes financial data and makes recommendations;
Plans, organizes and participates in the reconciliation of funds;
Prepares long range revenue and expenditure estimates necessary to forecast economic feasibility of various projects;
Reviews and verifies postings to appropriate ledgers and subsidiary accounts;
Applies budget, procurement, and payment procedures in accordance with established county policies, accounting principles (GAAP and GASB), and local and state policies and procedures;
Prepares or assist development of the agency budget and monitors budget status.
Required Knowledge Skills and Abilities
(The knowledge, skills and abilities listed in this specification are representative of the class but are not an all-inclusive list.)
Knowledge of generally accepted accounting principles;
Ability to prepare, interpret and analyze financial reports and statements;
Ability to develop and apply budget, procurement, and payment procedures in accordance with established county policies.
Employment Standards
MINIMUM QUALIFICATIONS:Any combination of education, experience, and training equivalent to the following:
(Click on the aforementioned link to learn how Fairfax County interprets equivalencies for "Any combination, experience, and training equivalent to")
Graduation from an accredited four-year college or university with either a bachelor's degree in accounting, business administration, public administration, public policy or related field; plus, two years of professional-level experience in finance, business administration, budgeting, or contract management, a master's degree in a related field or CPA may substitute for 1 year of experience.
NECESSARY SPECIAL REQUIREMENTS:The appointee to this position will be required to complete a criminal background and Child Protective Services Registry check, and sanction screening to the satisfaction of the employer. A TB screening upon hire. Applicants and employees within these positions must demonstrate financial responsibility in personal finances as a condition of employment.
This position is emergency/essential services personnel. (Required to report for duty during inclement weather and/or other emergencies).
PREFERRED QUALIFICATIONS:
Experience and knowledge of CPT and HCPCS coding systems.
Experience in electronic health records (specifically behavioral health).
Experience with revenue cycle management metrics.
Experience using enterprise systems (ex- FOCUS) relative to budget, finance, procurement, and accounts payable.
Experience with capital assets and improvements, fleet vehicle management, property management, and human resources
Advanced skills in Microsoft Office, particularly Excel.
PHYSICAL REQUIREMENTS:
Ability to use keyboard driven equipment and strong oral and written communication skills. All duties performed with or without reasonable accommodations.
SELECTION PROCEDURE:
Panel Interview and may include a practical exercise.
Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.
Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. TTY . EEO/AA/TTY.
#LI-AP1
$46k-65k yearly est. 3d ago
Collector
Teksystems 4.4
Account specialist job in Sterling, VA
*Collector (Medical Collections) - Hybrid * *Work Type:* Hybrid (initial onsite training in VA & MD, then remote) *Hours:* Monday-Friday, 8:00 AM-4:30 PM *Salary:* $37,440-$41,600 + monthly commission *About the Role* The Entry-Level Medical Collector supports by following up
on aged hospital claims, resolving denials, and contacting insurance payers or
patients to determine next steps. Once trained, you'll manage 20-30 claims per
day, working across multiple systems to ensure timely and accurate resolution.
This role is ideal for someone with a background in medical
billing/collections.
*Key Responsibilities*
* Make outbound and inbound calls to patients, insurance companies, and internal teams
* Review and resolve outstanding account balances
* Follow up on all correspondence and maintain accurate account documentation
* Skip trace to obtain updated debtor information
* Identify next steps for claims (rebill, correct, submit medical records, obtain retro auth, or write-off)
* Work closely with billers to communicate required claim actions
* Meet or exceed monthly production and fee goals
* Ensure compliance with HIPAA, FCRA, FDCPA, and all regulatory standards
*Required Skills & Qualifications*
* Knowledge of medical billing, collections, or accounts receivable
* Ability to manage multiple computer systems simultaneously
* Strong customer service and communication skills
* Understanding of UB04 vs. HCFA 1500 claim forms
* High school diploma or equivalent
* Ability to work in a fast-paced, high-volume environment
*Preferred Skills*
* Microsoft Office Suite
* Experience with Medicaid, CareFirst BCBS, Cigna, Aetna
* Outbound/inbound call experience
* Medical billing or claims background
*Work Environment*
* Small, 20-person call center with a family-oriented culture
* Business casual dress (jeans on Fridays)
* Frequent incentives: bonus structures, commission tiers, PTO raffles, early Fridays, catered events
* Breaks every two hours
* Hybrid flexibility after initial training
* Must be able to hardwire home equipment
*Commission Structure*
* *Tier 1:* 95% of goal $100-$480/month
* *Tier 2:* 100% of goal $250-$850/month
* *Tier 3:* 115% of goal $480-$1,400/month All collectors have hit goal for the past 12 months; even the lowest Tier 3 performer earns $300+ extra monthly.
*Job Type & Location*This is a Permanent position based out of Sterling, VA.
*Pay and Benefits*The pay range for this position is $37440.00 - $41600.00/yr.
They provide good health benefits and give them lots of incentive options for additional earning.
*Workplace Type*This is a hybrid position in Sterling,VA.
*Application Deadline*This position is anticipated to close on Jan 27, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About Us:
HomeCentris is a leading provider of home health care services dedicated to improving the quality of life for our clients. We offer compassionate and professional care tailored to meet the unique needs of everyone. Our team is committed to delivering exceptional service and building strong relationships with our clients and their families.
Benefits:
Competitive salary
Health insurance benefits
Paid time off
Retirement savings plan
Professional development opportunities
Position Overview:
We are seeking a dedicated and experienced Client Relationship Specialist who is bi-lingual in Spanish/English to join our team. The Client Relationship Specialist will play a key role in building and maintaining positive relationships with our clients and their families. The ideal candidate will have a passion for providing excellent customer service, strong communication skills, and the ability to collaborate effectively with internal teams. The CRM also acts as the client's primary point of contact at the agency and understands how to navigate the agency's resources to meet the client's needs. This position is also responsible for performing caregiver-facing activities including interviewing and scheduling caregivers for agency clients.
Responsibilities:
Client Intake and Assessment: Conduct initial assessments with clients and their families to determine their needs, preferences, and goals for home health care services.
Client Onboarding: Coordinate the onboarding process for new clients, including completing necessary paperwork, explaining service offerings, and addressing any questions or concerns.
Client Communication: Serve as the primary point of contact for clients and their families, providing regular updates on care plans, scheduling, and any changes to services.
Relationship Building: Develop and nurture strong relationships with clients and their families to ensure satisfaction with services and address any issues or concerns promptly.
Care Coordination: Collaborate with internal teams, including caregivers, nurses, and administrative staff, to ensure seamless coordination of care and timely resolution of client-related issues.
Quality Assurance: Monitor the quality of care provided to clients, conduct satisfaction surveys, and gather feedback to identify areas for improvement and implement corrective actions as needed.
Community Outreach: Represent the agency at community events, networking functions, and industry conferences to promote services and generate referrals.
Documentation: Maintain accurate and up-to-date records of client interactions, care plans, and service agreements in compliance with regulatory requirements.
Qualifications:
Two years of scheduling experience
Previous experience in client relations, customer service, or healthcare administration (Preferred).
Knowledge of home health care services and industry regulations preferred.
Excellent communication and interpersonal skills.
Strong organizational and problem-solving abilities.
Ability to work independently and collaboratively in a fast-paced environment.
Proficiency in Microsoft Office Suite and electronic health record (EHR) systems.
Bi-lingual (SPANISH AND ENGLISH) - REQUIRED
Job Type: Full-time
Benefits:
Dental insurance
Health insurance
Paid time off
Shift:
Day shift
Ability to Commute:
Gaithersburg MD (Required)
Ability to Relocate:
Gaithersburg, MD: Relocate before starting work (Required)
$42k-75k yearly est. 14d ago
Client Specialist
Barry's 3.7
Account specialist job in Arlington, VA
We appreciate your interest in employment with Barry's! Barry's is committed to a policy of equal employment opportunity, and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, citizenship or immigration status, or any other legally recognized protected basis under federal, state, or local law. Applicants with disabilities who need assistance with the application process may be entitled to a reasonable accommodation in accordance with applicable law. If you need assistance in completing this application or with the application process because of a disability, please contact the People and Culture Department (*****************). Barry's is the Best Workout in the WorldTM. Founded in West Hollywood in 1998, it's the original strength and cardio interval fitness experience that provides an immersive, high-intensity, one-hour workout that's as effective as it is fun. Our fitness classes alternate between working out with weights and running on a treadmill. Each day focuses on a different muscle group in order to achieve real results and to prevent injuries. Our program is designed to tone muscle and maximize fat loss, while spiking the metabolism for up to 48 hours following the class. Please be aware that smoking is prohibited in all indoor areas of Barry's studios and corporate offices. About the Role Client Specialists are the first line of contact at all Barry's studios. As such, they are well-versed in all aspects of our business complying with company policies, procedures and directives. Client Specialists are key to developing lasting client relationships through providing superior hospitality and assisting clients with class selections, bookings, and questions; maintaining a clean studio; FuelBar orders; and merchandise purchases. Our Client Specialists are excellent communicators and positive brand ambassadors, helping convey memorable experiences for our clients. Their passion for Barry's is conveyed in every client interaction. We are looking for passionate, hard-working, reliable, team-oriented, and forward-thinking problem-solvers with outgoing interpersonal skills, a love for health, an excitement for our brand, and the desire to be a part of building a stronger Barry's community. This position encompasses the following responsibilities, each of which is carried out in equal measure: Front Desk, Facilities & Fuel Bar. What You'll Do Front Desk Responsibilities: * Client Experience: Understanding of hospitality principles & processes and ability to execute as part of the Barry's Client Experience *
Support the client experience with hospitality and studio amenities to build personalized experiences with the goal of positively impacting both sales and service * Be an effective brand ambassador, ensuring clients are warmly welcomed, assisted accordingly, and have a memorable experience commensurate with the Barry's brand * Establishing and maintaining Interpersonal Relationships: The candidate must develop constructive and cooperative working relationships with clients/staff, and maintain them over time *
Assist clients, building individual connections, and providing direction with any questions or concerns * Communicating with Supervisors, peers: the candidate must provide information to supervisors and co-workers, by telephone, in written form, e-mail, text, or in person in a timely and efficient manner * Deliver first class client experience at all times * Ensure a clean and welcoming atmosphere at all times by assisting in studio cleaning, restocking, and upkeep as needed * Guide clients with regards to the latest studio promotions, membership discounts and/or special events * Maintain product knowledge for all studio retail operations *
Participate in all relevant training and development programs and meetings as directed by Operations leaders * Have flexibility with schedule, having the ability to work weekends, holidays, morning or night shifts and adhere to work schedule, and meeting minimum availability requirements Fuel Bar Responsibilities: * Deliver quality protein smoothies and customer service in the Fuel Bar *
Handle pre-orders and orders on the spot, custom to each client's needs * Assist clients with questions and product selection * Complete client's orders in a timely manner utilizing a POS transaction * Maintain fuel bar department areas clean and sanitized * Follow departmental procedures for safety, proper food handling, and sanitation according to local, state, and federal health code regulations * Properly rotate merchandise in refrigerated coolers and department tables, paying special attention to spoiling goods according to company policy * Prepare various fuel bar goods following company recipes Facility Maintenance: * Prepare studio spaces before, after, and in-between classes by cleaning exercise equipment, sweeping, mopping and/or vacuuming floors, and wiping mirrors * Support in cleaning and maintaining of locker rooms to brand standard as directed * Regular deep cleaning, organization, and service of common areas, including the lobby space, FuelBar, Red Room/Lift/Ride spaces, retail shelves, locker rooms, hallways, and storage areas * Conduct small studio repairs when appropriate * Laundry services, including collecting, washing, and folding towels * Adhere to daily and weekly cleaning and maintenance checklists Customer Service: * Ensure all existing and new clients are provided with the highest level of hospitality * Maintain client database and utilize information to increase client contact * Attend social functions within the community to generate new business, invite current and prospective clients to in-studio events, and reach out through curated clienteling tools Qualifications * Strong hospitality skills and alignment with Barry's Mission, Vision and Values. * Ability to work either a full-time or part-time schedule *
Full-time employees: Must be available for a minimum of 30 hours per week with minimal restrictions. Must be available mornings, afternoons, evenings, inclusive of one weekend day (Saturday/Sunday) during studio operating hours, aligned with business needs. * Part-time employees: Must be available for a minimum of 24 hours per week and minimum of 3-4 hours per available shift depending on state regulations. Must be available mornings, afternoons, evenings, inclusive of one weekend day (Saturday/Sunday) during studio operating hours, aligned with business needs. * Friendly, outgoing personality and enjoy social interaction * Exhibits enthusiasm for the studio and for the job * Must be a patient, courteous listener, able to show empathy * Responding to clients request with a can-do attitude * Cooperative manner with a focus on team culture. * Ability to prioritize and work within a fast-paced environment * Exceptional cleaning skills and a clear understanding of what constitutes a sanitary environment * Have an eye for detail and care for the studio's appearance and cleanliness * Work as a cohesive team with all Barry's staff members to ensure efficiency and effectiveness * Maintain a professional appearance and behavior * Demonstrate excellent communication skills * Candidates must be at least 18 years or older to apply
$50k-89k yearly est. 7d ago
Senior Accounts Payable Specialist
Edgeconnex 4.4
Account specialist job in Herndon, VA
Led by an experienced management team and supported by a strong investor group, including large and experienced institutions and strategic partners, EdgeConneX offers a dynamic, fast-paced work environment where we are bringing flexibility, proximity, power, and connectivity to some of the world's key businesses. With major offices in Herndon, Denver, and Amsterdam, we have a global footprint and a unified team of employees committed to providing a premier customer experience and delivering the full spectrum of data center solutions, from core to edge, like no other data center provider can do.
Focused on driving innovation and helping our customers define and deliver their own unique vision for the Edge, at any scale, in any market worldwide, for any requirement, we are building tomorrow's data center infrastructure, today for some of the world's most demanding Network, Content, and Cloud customers.
Title: Senior Accounts Payable Specialist - Herndon, VA
The Senior Accounts Payable Analyst will be responsible for managing the full accounts payable cycle. This position reports to the Accounts Payable Supervisor and is based in our Herndon, VA Headquarters. This is a hybrid onsite position with a largely co-located team that fosters in-person collaboration. The expectation is to work with your team in the office 3 days per week Tuesday through Thursday. There is no travel associated with this role.
Primary Responsibilities
Manage the full accounts payable cycle, from receipt of invoices to payment, including coding invoices, matching purchase orders, obtaining approval, ensure invoices agree with contracts.
Review all invoices for appropriate documentation and approval prior to payment.
Manage utility bills, enroll new accounts for direct debit.
Manage check run payments including mailing of checks.
Review and approve new vendor information data, validate updated bank account for existing vendors.
Additional projects and assignments as requested or required by department/business needs.
Knowledge, Skills & Abilities
5+ years of direct full-cycle Accounts Payable experience
Experience working in a multi-entity, multi-currency global business environment, with outsourced accounts payable team.
Ability to multi-task, prioritize and manage a large range of responsibilities.
Demonstrated success in working in a fast-paced environment, ability to work independently and as part of a team, excellent oral and written communication skills.
Proficiency in Coupa or similar procurement management platform, as well as Microsoft Office Suite (Word, Excel, Outlook).
Experience/Education
Extensive knowledge and experience in Accounts Payable invoice and cash disbursement workflows, as well as monthly Accounts Payable close and reconciliation processes.
Direct experience leveraging Coupa to support accounts payable directives is required
Associates degree in accounting, finance, or related field.
Candidates with experience in the Data Center, Construction or Real Estate environments are strongly encouraged to apply.
EdgeConneX believes inclusion - of thought, backgrounds and experiences - affects all that we do, from our employees to the solutions we deliver. Our goal is to create an environment where embracing differences helps deepen the lives and work experience of our employees, enhances our innovation and creativity, and enriches our involvement in our communities. EdgeConneX is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin or ancestry, physical or mental disability, as well as any other category protected by applicable federal, state, or local laws.
EdgeConneX offers a competitive benefits package.
For more information on how we process your data, visit our Data Privacy Policy here.
$59k-81k yearly est. Auto-Apply 3d ago
Client Specialist Key, Tysons Corner Center, VA
Knitwell Group
Account specialist job in Tysons Corner, VA
About us
Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life.
What We Offer:
Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next.
Incentive Opportunities
Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page.
Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within.
Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more.
What we Value “WE CARE”:
We Win as a team and are dedicated to ensuring and applauding each other's success.
We Encourage creativity, innovation and smart risk-taking.
We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them.
We Act with integrity, transparency, candor, and respect.
We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture.
We Embrace community by bringing positive change to those we live and work in.
Who You Are:
Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers.
Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment.
Able to work cooperatively in a diverse work environment
Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store.
Possess excellent written and verbal communication skills and a high level of integrity.
Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her.
Professional, assertive, and friendly with the ability to make decisions independently.
Possess the technological aptitude to navigate POS/computer/iPad/handheld systems.
Available at least (20) hours per week.
Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays.
Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
What You'll Do:
Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally.
Support all service enhancers to build strong relationships including active use of Concierge.
Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc.
Plan and prioritize tasks and responsibilities to meet the needs of the customer and business.
Seek to understand customer needs & wants with curiosity and confidence through intentional conversation.
Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust.
Actively participate in community/store activities and events that promote the Talbots Brand.
Responsible for leading/supervising others on occasion and opening the store for business and/or closing the store.
Professionally represent the brand image.
Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.
Location:
Store 00038 Tysons Corner VA-McLean,VA 22102Position Type:Regular/Part time
Equal Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.
$39k-69k yearly est. Auto-Apply 60d+ ago
Senior Accounts Payable Payroll Specialist
Melanated HR
Account specialist job in Rockville, MD
Senior Accounts Payable and Payroll Specialist will be responsible for supervising the activities of the accounts payable clerk, booking invoices in the companys ERP, processing expense reports, processing checks and electronic payments, and assisting with the month-end close process. The successful candidate will be one who pays attention to detail, takes interest in and ownership of the assigned responsibilities and has willingness to learn and do whatever is necessary to get the job done in an accurate and timely manner.
Essential Duties and Responsibilities:
Reviews, codes, and processes vendor invoices in the company's ERP.
Reconciles expense reports and company credit card statements.
Helps maintain the vendors master file, including processing 1099 annual reports.
Ensures the accuracy of timecards, expense reimbursements, commissions, bonuses, and other payroll related items while processing the biweekly payroll.
Participates in the monthly accounting close by preparing month-end entries, reconciliations and maintaining prepaid expense schedules.
Processes and records weekly payments (Wires, ACHs, and checks).
Maintains proper controls, documentation, and reconciliations to the financial accounting systems.
Recommends and participates in changes to systems, policies, and procedures to ensure timely and accurate implementation.
Help with ad-hoc analysis and other tasks.
Knowledge, Skills, and Abilities
A minimum associate degree in accounting, business, finance, or related studies from an accredited school with four (4) to six (6) years of prior experience in accounts payable.
Familiar with payroll systems such as Paychex or ADP.
Prior exposure to an ERP accounting system is highly desired.
Experience with Microsoft Outlook, Excel, and Word.
Ability to be a self-starter with a strong sense of ownership and responsibility.
Possess strong interpersonal skills and be able to effectively collaborate with other business functions.
Ability to work in a fast-paced, rapidly changing environment.
Possess great attention to detail.
Ability to prioritize multiple tasks.
Industry
RENEWABLE ENERGY - Solar
Employment Type
Full-time
$59k-83k yearly est. 60d+ ago
Senior AP Specialist
Top Stack
Account specialist job in Rockville, MD
About Us: We are seeking a highly skilled and experienced Senior Accounts Payable (AP) Specialist for an onsite contract-to-hire position. If you have a strong background in AP, particularly in a government contracting (govcon) environment, and possess expertise in Costpoint (version 7 or higher), we want to hear from you. This is an exceptional opportunity to join our team and potentially transition into a permanent role.
Responsibilities:
As a Senior AP Specialist, you will play a pivotal role in our finance department, ensuring the accurate and efficient processing of accounts payable transactions. Your primary responsibilities will include:
Costpoint Expertise: Utilize Costpoint version 8.1 for AP tasks, including invoice processing and reporting.
Government Contracting Experience: Apply your prior experience in AP within a government contracting environment to navigate unique requirements and compliance.
Accuracy and Attention to Detail: Match invoices, dates, and purchase order numbers meticulously on each invoice.
High Volume Processing: Handle a high volume of invoices while maintaining precision and efficiency.
Basic Excel: Utilize basic Excel functions for data analysis and reporting.
Independence: Work independently to manage and prioritize AP tasks effectively.
Qualifications:
At least 3-5 years of prior experience in an accounts payable role.
Prior experience with Costpoint (version 7 or higher).
Adeptness in government contracting AP procedures and compliance.
Strong attention to detail and the ability to maintain accuracy in a high-volume environment.
Proficiency in basic Excel functions.
Availability for in-office work, Monday through Friday, 8:00 am to 5:00 pm, with a one-hour lunch break.
A degree is not required if you have relevant experience.
Opportunity for Transition:
This is a contract-to-hire position, providing the opportunity to transition into a permanent role based on performance and mutual agreement.
Why Join Us:
Be a part of a dynamic and growing organization in the govcon sector.
Work with a supportive team and utilize your expertise in Costpoint and government contracting AP.
$59k-83k yearly est. 60d+ ago
Billing Specialist
Tec Services, LLC 4.5
Account specialist job in Columbia, MD
BILLING SPECIALIST / ACCOUNT MANAGER: The Account Manager has responsibility for all aspects of their assigned accounts. This role is responsible for understanding the work order management and invoicing needs of external customers and works with internal teams to deliver those needs.
PRIMARY FUNCTIONS AND ESSENTIAL RESPONSIBILITIES:
Supports the field operations team by managing the day-to-day activities. This includes:
Confirming work performed with the field
Invoicing customers (ensuring accuracy of customer invoices).
Paying the service providers (ensuring accuracy of the payments).
Partners with Quality Assurance Managers and company representatives to ensure all submitted work orders are reconciled before the invoicing process in a timely manner.
Manages the night cleaning process by: Invoicing customers timely and accurately as per the defined invoicing schedules.
Paying the subcontractors accurately per the schedule bs including any adjustments coming from operations.
Facilitates new customers and subcontractors' set-up in Corrigo
Maintains an up-to-date tracking and analysis file.
Participates in month end analysis to ensure data integrity and accurate revenue recognition.
Other duties as assigned by management.
QUALIFICATIONS:
Good communication skills and the ability to work well with people are essential.
Computer skills required: Accounting Software; Contract Management Systems; Microsoft Excel (basic to intermediate)
EXPERIENCE:
3-5 years of strong customer service experience.
Experience doing invoicing in a service company preferred but not required.
SKILLS/ABILITIES:
Good communication skills
Ability to work well with people is essential.
Exceptional customer service and problem-solving skills.
Ability to develop rapport and strong working relationships with customer/accounts
EDUCATION/CERTIFICATION:
Associates Degree or higher
$37k-52k yearly est. Auto-Apply 60d+ ago
Billing Coordinator
Talent Connect Now
Account specialist job in Ashburn, VA
The Billing Coordinator is responsible for ensuring accurate, timely billing for multiple clients and projects. This role reviews weekly hours for employees and subcontractors, prepares invoices in coordination with operations and accounting, and tracks client payments and revenue records. The ideal candidate is detail-oriented, organized, and able to manage high-volume billing with accuracy and confidentiality.
Key Responsibilities
Review and validate weekly hours submitted by employees, independent contractors, and LLC subcontractors to ensure accurate client billing.
Consolidate hours and generate weekly billing according to each client's schedule and contractual terms.
Prepare and issue invoices in collaboration with Operations and Accounting.
Track customer payments, credit notes, and necessary accounting adjustments.
Support revenue reconciliation and accounts receivable follow-up with the Accounting and Finance teams.
Maintain organized digital and physical records of timesheets, invoices, approvals, and related documents.
Education & Experience
Bachelor's degree in Accounting, Finance, Business Administration, or a related field preferred.
Minimum 2-3 years of billing experience, ideally in project-based or multi-client environments.
Experience using QuickBooks, Excel (intermediate/advanced), or equivalent ERP systems.
Preferred experience in technical services, construction, or data center industries.
Skills & Competencies
Strong attention to detail and excellent organizational skills.
Solid analytical skills and ability to reconcile data accurately.
Intermediate to advanced proficiency in Microsoft Excel (pivot tables, reconciliations, formulas).
Working knowledge of QuickBooks Online and billing workflows.
Effective communication skills in English and Spanish, both written and verbal.
Professionalism, discretion, and the ability to handle confidential financial information.
Ability to manage multiple priorities and meet tight weekly billing deadlines.
$37k-55k yearly est. 40d ago
Accounts Receivable Specialist
NSS 4.4
Account specialist job in Chantilly, VA
About GOLFZON
GOLFZON is the global leader in golf simulator technology, bringing world-class innovation and immersive experiences to golfers around the world. Our team is growing quickly as we expand across the U.S. and continue delivering award-winning solutions for commercial centers, teaching facilities, and residential customers.
We move fast, value teamwork, and hire people who want to make an impact in an exciting, high-growth environment.
About the Role
The Staff Accountant supports core accounting functions across Accounts Receivable, bank reconciliation, and system/client operational processes. You'll handle essential day-to-day accounting tasks that maintain financial accuracy and ensure smooth business operations.
This role is ideal for someone who is detail-oriented, organized, and looking to grow in a dynamic, fast-scaling company.
Key Responsibilities Accounts Receivable (AR)
Manage OSA AR (PaySimple/PayPal) and prepare AR reports
Monitor AR aging, apply payments, and issue credits
Support collections activities
Process Quick Cash and handle client invoice/payment inquiries
Bank Reconciliation & Month-End Close
Complete monthly bank reconciliations and resolve discrepancies
Reconcile platform payments with internal systems and the general ledger
Assist with month-end close activities and documentation
System / Client Support
Support system sales processes including PO handling, inventory checks, and sales data validation
Coordinate internally to ensure documentation accuracy
Assist with recurring billing and client account support
Basic Qualifications
Bachelor's degree in Accounting, Finance, or related field preferred
1-3 years of accounting experience
Strong Excel skills
Experience with QuickBooks or similar accounting systems
Experience with online payment platforms (PaySimple, PayPal, Bill.com) is a plus
Ability to manage multiple tasks and meet deadlines
Strong communication skills; bilingual English/Korean preferred
Legal authorization to work in the U.S.
Preferred Qualifications
AR reconciliation and GL settlement experience
Exposure to NetSuite system-based revenue models
Experience with client communication or vendor management
Compensation & Benefits
Base salary: approximately $60,000 annually
Benefits:
Excellent medical coverage
Paid company shutdown between Christmas and New Year's
Additional “refresh days” and quarterly company events
Comprehensive benefits package including health, dental, vision, and 401(k)
Why You'll Love Working Here
High-growth environment where your work has direct impact
Hands-on experience across key accounting areas
Supportive, collaborative culture that values accuracy and ownership
Opportunity to grow with one of the most innovative companies in the golf technology space
$60k yearly 55d ago
Patient Accounts
Capital Area Pediatrics 4.1
Account specialist job in Oakton, VA
Capital Area Pediatrics offers accessible, comprehensive pediatric care to families at five practice locations throughout Northern Virginia. For both sickness and health, generations of families have chosen Capital Area Pediatrics to provide outstanding care and an exceptional patient experience. We are currently hiring a full-time Medical Biller to join our team. This is an on-site position located at our Central Business Office in Oakton, Virginia.
Responsibilities
Complete all charge entry duties as assigned on a daily basis according to productivity requirements.
Back-up and assist other billing department staff as required.
Examining documents for missing information and ensuring documents are accurate.
Review provider documentation for support of clinician-selected ICD-10, CPT, and HCPCS codes.
Extracting relevant information from patient records.
Liaising with physicians and other parties to clarify information.
Performing chart audits.
Advising and training physicians and staff on medical coding.
Ensuring compliance with medical coding policies and guidelines.
Support credentialing process.
Performs other duties as assigned.
Knowledge, Skills, and Abilities
Knowledge of medical terminology.
Ability to work autonomously and as part of a team.
Ability to communicate effectively in both oral and written form.
Ability to understand and follow instructions.
Ability to perform in an organized and efficient manner, demonstrating adaptability and flexibility
Ability to provide quality customer service to patients, families, vendors, and other team members
Requirements
Medical Billing/Collections experience required.
Credentialing experience preferred.
Experience working with Electronic Medical Records (EMR) - Athena is a plus!
High school diploma or equivalent required.
Capital Area Pediatrics ("the Company") is a proud Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, pregnancy, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment decisions are based on qualifications, merit, and business needs. The Company does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of the Company and the Company will not be obligated to pay a placement fee.
$27k-42k yearly est. Auto-Apply 60d+ ago
Accounts Receivable Specialist
Excel Group 4.1
Account specialist job in Ashburn, VA
At Excel Courier, we are committed to excellence fueled by a culture of appreciation for our dedicated team members. Join us serving the Mid-Atlantic region providing high-touch time-critical delivery solutions.
Our Accounts Receivable Specialist is responsible for accurately recording and applying customer payments, maintaining clean and current receivable records, and actively following up on outstanding balances. This role plays a critical part in cash flow, customer relationships, and financial accuracy by identifying discrepancies, resolving billing issues, and ensuring timely collections. You will also provide backup support for other accounting functions (AP, payroll support, and general administrative accounting tasks) during absences or peak periods.
Qualified candidates will have college-level coursework in accounting or finance, a minimum of two years of general accounting or accounts receivable experience, advanced Excel skills, and hands-on experience with Sage Intacct or similar accounting systems.
You will need to satisfactorily complete a background, drug screening and credit check. We participate in E-Verify to confirm the employment eligibility of all new team members. The schedule is Monday - Friday 8:00am - 5:00pm.
$35k-42k yearly est. 3d ago
Collections Specialist
George Mason University 4.0
Account specialist job in Fairfax, VA
Department: Fiscal Services, Student Accounts Classification: Admin Office Specialist 3 Job Category: Classified Staff Job Type: Full-time (1.0 FTE, 40 hrs/wk) Workplace Type: Hybrid Eligible Sponsorship Eligibility: Not eligible for visa sponsorship
Pay Band: 03
Salary: Starting at $50k, commensurate with education and experience
Criminal Background Check: Yes
Financial Background Check: Yes
About the Department:
The Controller's Office establishes and monitors the university's internal control framework, collaborates with university units to establish fiscal processes, and provides guidance to academic and administrative units related to administrative policies and procedures. The Controller's Office maintains close working relationships with the Office of Budget and Planning, Office of Sponsored Programs, Human Resources, and Payroll.
The goal of the Controller's Office is to provide excellent customer service and minimize costs through demonstrating consistent progress toward increasing flexibility, reducing administrative burden, eliminating "no value added" efforts, and automating transaction processing.
About the Position:
The Collections Specialist develops and maintains a program that reduces defaulted student account write-off costs by focusing on earlier identification and intervention of "at risk" accounts prior to the start of the collection process. The Collections Specialist contacts students to explain Commonwealth of Virginia collection procedures and refers students, when applicable, to other departments for assistance; works independently and makes decisions that impact collections within university policies; provides a central point of communication for collection agencies, loan services, and internal staff; performs various reconciliations as directed; and supports daily, weekly, and monthly operations.
Responsibilities:
* Performs collection efforts via telephone and email focusing on "at risk" accounts prior to the start of the formal collection process;
* Assists students with past due accounts, explaining Commonwealth of Virginia collection procedures and counseling them on steps to resolve past due accounts;
* Prepares documentation for submission to third-party collection agencies and the Office of the Attorney General - Division of Debt Collection;
* Supports the university's participation in the Commonwealth of Virginia's Debt Set-Off Program with the Department of Taxation;
* Acts as a central point of communication for collection agencies, loan servicers, and internal staff on collection matters; and
* Assists other Student Accounts Office staff with cash receipt processing, account maintenance, form intake and processing, report review and processing, and other related tasks as assigned.
Required Qualifications:
* High school diploma or equivalent;
* Experience working in Accounts Receivable.
* Knowledge and understanding of the Fair Debt Collection Practices Act, FERPA, and Account Receivable applications;
* Demonstrated interpersonal skills and ability to work effectively with people at a variety of competency levels;
* Skill in written and oral communication, with the ability to effectively communicate complex material;
* Analytical and problem-solving skills;
* Ability to work with Microsoft Word, Excel, and email systems; and
* Demonstrated ability to manage multiple, concurrent high-priority responsibilities in a time-pressured environment.
Preferred Qualifications:
* Bachelor's degree in related field;
* Experience in higher education and/or Student Accounts; and
* Detailed understanding of the Fair Debt Collection Practices Act, FERPA, and Accounts Receivable applications.
Instructions to Applicants:
For full consideration, applicants must apply for the Collections Specialist at ********************** Complete and submit the online application to include three professional references with contact information, and provide a resume for review.
Posting Open Date: November 20, 2025
For Full Consideration, Apply by: December 5, 2025
Open Until Filled: Yes
$50k yearly 59d ago
Collections Specialist
Panda Exteriors
Account specialist job in Laurel, MD
Panda Exteriors
Panda Exteriors, an Inc. 5000 Fastest-Growing Company, is hiring a Collections Specialist to manage outstanding customer balances and support homeowners through the payment process. This role is responsible for securing payments, setting up payment plans, and keeping accounts moving forward accurately and professionally.
This position is ideal for someone who is organized, dependable, and comfortable having firm but respectful conversations about money.
Responsibilities
Contact homeowners via phone, email, and text regarding outstanding balances
Collect payments and set up approved payment plans
Explain payment options including financing and online payments
Follow up consistently on open accounts and escalate when necessary
Accurately document all activity in the CRM
Work with internal teams to resolve billing or account issues
Qualifications
Prior collections, billing, or customer service experience required
Comfortable discussing payments and resolving sensitive financial situations
Highly organized and detail-oriented
Ability to multitask and follow established processes
Why Panda Exteriors
Medical, Vision, and Dental Insurance
PTO and Paid Holidays
401(k)
Paid training
Clear growth paths and internal promotion opportunities
Employee referral bonuses
Company events and team outings
Stable, fast-growing company (Inc. 5000 recognized)
Apply today to join a growing company with clear processes and room to grow.
$30k-44k yearly est. Auto-Apply 31d ago
Collector
Teksystems 4.4
Account specialist job in Sterling, VA
*Remote Healthcare Collector - Direct Placement* *Schedule: *Monday-Friday, 8:30 AM-5:00 PM *Pay Rate: *$19-$20/HR *Training Requirements:* * 2 days onsite in *Sterling, VA* * 4 days onsite in *Silver Spring, MD*
*Position Overview*
We are seeking a detailoriented and motivated *Healthcare Collector* to support our client, with claim followup, denials resolution, and patient account management. This role is ideal for candidates with prior experience in healthcare collections, insurance followup, or hospital revenue cycle operations-especially those familiar with *Cerner* EMR.
*Key Responsibilities*
* Make outbound calls to insurance companies and patients
* Answer incoming calls regarding outstanding accounts
* Investigate and resolve unpaid or denied claims using internal systems
* Follow up on all correspondence and document actions thoroughly
* Maintain an organized work queue of assigned accounts
* Provide professional customer service to patients and guarantors
* Perform skip tracing to obtain updated contact information when needed
* Collaborate with insurance carriers to resolve claim issues and secure payment
* Communicate next steps to inhouse billers when claim corrections are required
* Meet or exceed monthly productivity and fee goals
*Required Skills & Qualifications*
* Experience with EMR systems such as *EPIC, Cerner, Athena*, etc.
* Strong customer service and communication skills
* Ability to navigate multiple computer systems simultaneously
* Understanding of payer processes, especially Medicaid, CareFirst BCBS, Cigna, and Aetna
* Knowledge of HIPAA, FCRA, FDCPA, and other applicable regulations
* High school diploma or equivalent
* Ability to work independently in a remote environment after training
*Ideal Candidate Profile*
* Comfortable with highvolume claim followup and insurance outreach
* Skilled in denials management and identifying next steps for claim resolution
* Organized, detailoriented, and able to manage competing priorities
* Confident in both patientfacing and payerfacing communication
*Job Type & Location*
This is a Permanent position based out of Sterling, VA.
*Pay and Benefits*The pay range for this position is $37440.00 - $41600.00/yr.
They provide good health benefits and give them lots of incentive options for additional earning.
*Workplace Type*This is a hybrid position in Sterling,VA.
*Application Deadline*This position is anticipated to close on Jan 23, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$37.4k-41.6k yearly 2d ago
Accounts Receivable Specialist
Excel Group 4.1
Account specialist job in Ashburn, VA
AtExcel Courier, we are committed to excellence fueled by a culture of appreciation for our dedicated team members. Join us serving the Mid-Atlantic region providing high-touch time-critical delivery solutions.
Our Accounts Receivable Specialist is responsible for accurately recording and applying customer payments, maintaining clean and current receivable records, and actively following up on outstanding balances. This role plays a critical part in cash flow, customer relationships, and financial accuracy by identifying discrepancies, resolving billing issues, and ensuring timely collections. You will also provide backup support for other accounting functions (AP, payroll support, and general administrative accounting tasks) during absences or peak periods.
Qualified candidates will have college-level coursework in accounting or finance, a minimum of two years of general accounting or accounts receivable experience, advanced Excel skills, and hands-on experience with Sage Intacct or similar accounting systems.
You will need to satisfactorily complete abackground, drug screening and credit check. We participate inE-Verifyto confirm the employment eligibility of all new team members.The schedule is Monday - Friday 8:00am - 5:00pm.
$35k-42k yearly est. 4d ago
Collections Specialist
George Mason University 4.0
Account specialist job in Fairfax, VA
Department: Fiscal Services, Student Accounts
Classification: Admin Office Specialist 3
Job Category: Classified Staff
Job Type: Full-time (1.0 FTE, 40 hrs/wk)
Workplace Type: Hybrid Eligible
Sponsorship Eligibility: Not eligible for visa sponsorship
Pay Band: 03
Salary: Starting at $50k, commensurate with education and experience
Criminal Background Check: Yes
Financial Background Check: Yes
About the Department:
The Controller's Office establishes and monitors the university's internal control framework, collaborates with university units to establish fiscal processes, and provides guidance to academic and administrative units related to administrative policies and procedures. The Controller's Office maintains close working relationships with the Office of Budget and Planning, Office of Sponsored Programs, Human Resources, and Payroll.
The goal of the Controller's Office is to provide excellent customer service and minimize costs through demonstrating consistent progress toward increasing flexibility, reducing administrative burden, eliminating “no value added” efforts, and automating transaction processing.
About the Position:
The Collections Specialist develops and maintains a program that reduces defaulted student account write-off costs by focusing on earlier identification and intervention of "at risk" accounts prior to the start of the collection process. The Collections Specialist contacts students to explain Commonwealth of Virginia collection procedures and refers students, when applicable, to other departments for assistance; works independently and makes decisions that impact collections within university policies; provides a central point of communication for collection agencies, loan services, and internal staff; performs various reconciliations as directed; and supports daily, weekly, and monthly operations.
Responsibilities:
Performs collection efforts via telephone and email focusing on “at risk” accounts prior to the start of the formal collection process;
Assists students with past due accounts, explaining Commonwealth of Virginia collection procedures and counseling them on steps to resolve past due accounts;
Prepares documentation for submission to third-party collection agencies and the Office of the Attorney General - Division of Debt Collection;
Supports the university's participation in the Commonwealth of Virginia's Debt Set-Off Program with the Department of Taxation;
Acts as a central point of communication for collection agencies, loan servicers, and internal staff on collection matters; and
Assists other Student Accounts Office staff with cash receipt processing, account maintenance, form intake and processing, report review and processing, and other related tasks as assigned.
Required Qualifications:
High school diploma or equivalent;
Experience working in Accounts Receivable.
Knowledge and understanding of the Fair Debt Collection Practices Act, FERPA, and Account Receivable applications;
Demonstrated interpersonal skills and ability to work effectively with people at a variety of competency levels;
Skill in written and oral communication, with the ability to effectively communicate complex material;
Analytical and problem-solving skills;
Ability to work with Microsoft Word, Excel, and email systems; and
Demonstrated ability to manage multiple, concurrent high-priority responsibilities in a time-pressured environment.
Preferred Qualifications:
Bachelor's degree in related field;
Experience in higher education and/or Student Accounts; and
Detailed understanding of the Fair Debt Collection Practices Act, FERPA, and Accounts Receivable applications.
Instructions to Applicants:
For full consideration, applicants must apply for the
Collections Specialist
at ********************** Complete and submit the online application to include three professional references with contact information, and provide a resume for review.
Posting Open Date: November 20, 2025
For Full Consideration, Apply by: December 5, 2025
Open Until Filled: Yes
How much does an account specialist earn in Frederick, MD?
The average account specialist in Frederick, MD earns between $37,000 and $93,000 annually. This compares to the national average account specialist range of $28,000 to $62,000.
Average account specialist salary in Frederick, MD
$58,000
What are the biggest employers of Account Specialists in Frederick, MD?
The biggest employers of Account Specialists in Frederick, MD are: