Account specialist jobs in Hamilton, OH - 392 jobs

Benefits: Dental insurance Employee discounts Health insurance Opportunity for advancement Stock options plan Vision insurance Wellness resources Customer Relation Specialist Retail Customer Service Office Duties Big Sandy Superstore was recently named One of America's Fastest Growing Home Furnishings Retailers! Our customer relations specialists are an important piece of the overall success of Big Sandy Superstore! When customers are provided with an exceptional experience, they will not only return, they will refer us to their friends and family. Our customer service jobs are focused around helping customers with warranty issues, product concerns and processing their orders in a timely manner. The ultimate goal is to ensure a fully satisfied positive experience with their purchases and with our organization as a whole. We have a great benefits package consisting of: Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000 Dental Insurance - Affordable dental insurance with NO waiting period. Vision Insurance - Quality vision coverage for very little cost. Life Insurance - $10,000 Life Insurance Policy paid in full by the company. 401K Plan - All administrative fees are paid by the company. ESOP - Employee Stock Ownership Program Paid Time Off - Competitive paid time off policies. Employee Discount - Generous employee discount on ALL merchandise. As a Customer Relations Specialist you will: Verifies all information related to orders is accurate; identifies and corrects discrepancies. Completes all documentation in an accurate and efficient manner and processes information regarding cash balances, deliveries, sales orders, account balances in compliance within corporate guidelines. Provides customer service support by answering phones, managing counter inquiries, processing payments, solving customer complaints/questions. Completes and processes credit applications, payments and financing paperwork. Communicates with internal and external personnel in a professional and timely manner. Maintains accurate files and processes in order to maximize productivity. Performs clerical support for store staff as needed. Other duties as assigned. Qualities and skills we are looking for: Excellent verbal and written communication, and listening skills Basic reading and comprehension skills. Basic numerical reasoning skills. Ability to complete paperwork in an accurate, neat and efficient manner. Demonstrated knowledge of software, including Microsoft Office Excellent organizational skills Outstanding customer service skills Physical Demands: Ability to sit, stand, bend, stoop, and reach regularly Education and Experience: High school diploma or equivalent combination of education and experience Previous clerical experience preferred Position Type Full-Time/Regular This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team. Job Title: Customer Care Specialist II (Remote) Description: GENERAL DESCRIPTION The Customer Care Specialist II will work directly with clients via Phone, E-mail, Chat and / or other electronic methods of communication to resolve their application and product issues. In addition, the Technical Customer Care Specialist will also be responsible for routine customer questions relating to product usage within the company. This role is responsible for leveraging technical knowledge to deliver excellent care to clients while adhering to quality assurance standards. SPECIFIC RESPONSIBILITIES Handle routine customer questions relating to product usage. Provide technical support on issues through to resolution. Maintains expert-level knowledge of business processes and procedures. Accurately log all customer information in the CRM tool. Facilitate communication to other departments as needed to resolve client concerns. Communicate with key stakeholders to identify and resolve inquiries. Provide proper follow- up to ensure customer is kept apprised of the issue status. Job Requirements:Customer Care Specialist II Candidates should be within 50 miles of Sacramento, CA or Wilmington, OH. High School Diploma/GED and 3 years' experience OR Any level degree or certification beyond High School Diploma/GED and up to 1 year experience OR 5 years' experience. Strong technical skills (Microsoft Office, Salesforce.com, or similar CRM, contact center software). Serves as a customer care agent for an assigned customer base or product area. Responds to customer inquiries received via telephone or online. Documents and reports on customer inquiries, status, and resolution. Follow up with customers on issue status and resolution to ensure ongoing high satisfaction levels. Determines problem source (i.e., hardware, software, user access). Resolves issues where possible. Refers difficult and complex issues to internal technical experts and/or. Refers issues to management. Documents issues for future reference, internally and externally. Builds working relationships with customer representatives and with cross-functional teams. Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.

Career Opportunity: Customer Relations Specialist with Better Business Bureau in Cincinnati, OH Are you ready to join an organization that sets the standard for ethics and excellence in business? Are you an excellent listener? Do you thrive in answering questions and providing effective solutions to customers? If so, join BBB Cincinnati! Better Business Bureau | Cincinnati is seeking a Customer Relations Specialist for our Marketplace Resource team to provide excellent customer service to those who contact BBB for assistance with disputes and purchasing decisions. You will also assist in the development and maintenance of BBB's Business Profiles. You will be the primary person responsible for taking incoming calls. Your mission is to assist in resolving complaints, providing excellent customer service, and keeping our Business Profiles timely and relevant. QUALIFICATIONS AND SKILLS: To be successful in this role, you must be organized and thorough with keen attention to detail, yet efficient and able to meet deadlines. You must also be a skilled communicator who approaches issues with curiosity and uses a collaborative problem-solving approach. Sound decision making, active and effective listening, time management, and practical AI familiarity are a must to effectively perform this role. Other qualifications include: Associate Degree or equivalent work experience 2 plus years of relevant experience in a customer supporting role, preferred Strong computer skills including G Suite and knowledgeable about Internet research tools Commitment to providing outstanding customer service to our customers Ability to communicate professionally and persuasively over the phone, in writing and in person with businesses of all sizes and in all industries Strong active listening skills, ability to investigate problems and to develop solutions Ability to manage conflict in a positive and constructive fashion Ability to understand internal policies and procedures and to communicate them to internal and external customers Ability to draft professional business correspondence and other communications including email communications with attention to proper grammar, spelling, and punctuation Professional speaking voice & excellent telephone etiquette Learn more about the BBB at ********************************************* Apply online today to join a GREAT team with great work benefits! Employer is EEO/M/F/V/D. BBB is an equal opportunity employer and does not discriminate against employees or applicants on the basis of any legally protected activity or status, including but not limited to, race, color, sex (including pregnancy, sexual orientation, gender identity or expression), religion, national origin or ethnicity, age, disability, genetic history, military/veteran status, or salary history. #ZR

Country USA State Ohio City Milford Descriptions & requirements About the role: As a Billing and Payment Coordinator for TQL, you will be responsible for processing payments and billing customers. You will be trained to specialize in invoicing, payment processing, billing audits, payment resolution, and customer-specific billing processes. You will play a vital role in TQL's continued success, ensuring smooth billing and payment operations, while helping maintain our trust with customers and transportation partners. This is an excellent opportunity to build a strong foundation in accounting operations with one of Cincinnati's leading companies Who we're looking for: * You are driven by helping customers and others * You are organized and detail-oriented * You can resolve issues with a calm, professional demeanor * You have great communication skills * You are a team player * You are professionally driven and career motivated * You are coachable - some office, clerical, or billing experience is preferred but not required What you'll do: * Process incoming paperwork for billing and accounts payable * Review all documents for accuracy while ensuring they are filled out completely * Make outbound calls to resolve paperwork issues * Communicate with sales teams and customers to help resolve any billing discrepancies * Answer incoming calls and connect them to the appropriate team What's in it for you: * Starting pay: $16.50/hour * Unmatched career growth potential with structured paths and mentorship for advancement * Comprehensive benefits package * Health, dental and vision coverage * 401(k) with company match * Perks including employee discounts, financial wellness planning, tuition reimbursement and more * Up to $5,000/year tuition reimbursement * Employee referral bonuses * Certified Great Place to Work with 800+ lifetime workplace award wins Where you'll be: 1701 Edison Dr, Milford, OH 45150 Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered. About Us Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it. As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck. What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big. Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status. If you are unable to apply online due to a disability, contact recruiting at ****************** *

Benefits: Dental insurance Employee discounts Health insurance Opportunity for advancement Stock options plan Vision insurance Wellness resources Customer Relation Specialist Retail Customer Service Office Duties Big Sandy Superstore was recently named One of America's Fastest Growing Home Furnishings Retailers! Our customer relations specialists are an important piece of the overall success of Big Sandy Superstore! When customers are provided with an exceptional experience, they will not only return, they will refer us to their friends and family. Our customer service jobs are focused around helping customers with warranty issues, product concerns and processing their orders in a timely manner. The ultimate goal is to ensure a fully satisfied positive experience with their purchases and with our organization as a whole. We have a great benefits package consisting of: Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000 Dental Insurance - Affordable dental insurance with NO waiting period. Vision Insurance - Quality vision coverage for very little cost. Life Insurance - $10,000 Life Insurance Policy paid in full by the company. 401K Plan - All administrative fees are paid by the company. ESOP - Employee Stock Ownership Program Paid Time Off - Competitive paid time off policies. Employee Discount - Generous employee discount on ALL merchandise. As a Customer Relations Specialist you will: Verifies all information related to orders is accurate; identifies and corrects discrepancies. Completes all documentation in an accurate and efficient manner and processes information regarding cash balances, deliveries, sales orders, account balances in compliance within corporate guidelines. Provides customer service support by answering phones, managing counter inquiries, processing payments, solving customer complaints/questions. Completes and processes credit applications, payments and financing paperwork. Communicates with internal and external personnel in a professional and timely manner. Maintains accurate files and processes in order to maximize productivity. Performs clerical support for store staff as needed. Other duties as assigned. Qualities and skills we are looking for: Excellent verbal and written communication, and listening skills Basic reading and comprehension skills. Basic numerical reasoning skills. Ability to complete paperwork in an accurate, neat and efficient manner. Demonstrated knowledge of software, including Microsoft Office Excellent organizational skills Outstanding customer service skills Physical Demands: Ability to sit, stand, bend, stoop, and reach regularly Education and Experience: High school diploma or equivalent combination of education and experience Previous clerical experience preferred Position Type Full-Time/Regular #bssales Compensation: $14.00 - $15.00 per hour Independent Retail offers a myriad of opportunities for people of all backgrounds. When you think of jobs in retail, sales associates and store managers are probably the positions which come to mind. But what if we told you that 44% of people who work in retail don't work in sales? Retail offers flexible, collaborative careers in logistics, marketing, project management, finance, merchandising, purchasing, technical trades, and customer service - to name just a few. Retail companies are also some of the most exciting brands in the country - and they're driving the industry's innovations in customer experience. Retail is the #1 private-sector employer in the country If you're seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills and most importantly, gain success in a field that rewards ambitious hard workers, retail is for you! This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.

This is a rare opportunity to join the recently launched Switchlist.io and work alongside the co-founders to build the business from the ground up. At Switchlist we trust - and expect - our team to consistently deliver at a high level, and micromanagement is nonexistent. Our early employees need to have a passion for technology, marketing, and helping businesses deliver better customer experiences. Desire, experience, and the ability to work in a smart-growth, start up company are paramount. This role will ensure new and existing users have an amazing experience with Switchlist, by being a product and use case expert. You will be equal parts evangelist, consultant, and technical support for our clients. Not only will you need to routinely host educational calls/webinars with customers where your verbal communication skills must be sharp, but you will always be writing and documenting content that can be helpful for marketing, engagement, product, and support. Additionally, you will interact directly with the co-founders, product, and marketing teams to discuss and relay key opportunities, trends, issues, and outliers. About The Role Responsible for outreach of new users and uncovering and educating opportunities for customers to receive the greatest possible value from the product Responsible for writing and optimizing customer engagement email sequences in Hubspot Create the majority of content for our support/help desk Own the customer webchat channel Manage and optimize your time across several different initiatives Held responsible to: new customer acquisition, freemium conversion, and customer usage KPIs Assistance with marketing campaigns and generating word-of-mouth referrals Consistently provide customer feedback Candidate Profile Bachlors degree preferred (or relevant work experience) 3+ years in sales, account management, and/or client support Experience with modern CRM tools (preferably Hubspot) and G Suite Experience in B2B, SaaS, Marketing, and/or Partnerships is strongly desired Some experience hosting webinars Dynamic, consultative approach to finding solutions Adaptable and flexible in a fast-paced, dynamic environment Demonstrated excellence with verbal and written communications and time management The Switchlist team offices in Cincinnati, at Fueled Collective in Rookwood Exchange, however employees are most often working from home / remote.

Career Opportunity: Customer Relations Specialist with Better Business Bureau in Cincinnati, OH Are you ready to join an organization that sets the standard for ethics and excellence in business? Are you an excellent listener? Do you thrive in answering questions and providing effective solutions to customers? If so, join BBB Cincinnati! Better Business Bureau | Cincinnati is seeking a Customer Relations Specialist for our Marketplace Resource team to provide excellent customer service to those who contact BBB for assistance with disputes and purchasing decisions. You will also assist in the development and maintenance of BBB's Business Profiles. You will be the primary person responsible for taking incoming calls. Your mission is to assist in resolving complaints, providing excellent customer service, and keeping our Business Profiles timely and relevant. Learn more about the BBB at ********************************************* Job Description Other qualifications include: Associate Degree or equivalent work experience 2 plus years of relevant experience in a customer supporting role, preferred Strong computer skills including G Suite and knowledgeable about Internet research tools Commitment to providing outstanding customer service to our customers Ability to communicate professionally and persuasively over the phone, in writing and in person with businesses of all sizes and in all industries Strong active listening skills, ability to investigate problems and to develop solutions Ability to manage conflict in a positive and constructive fashion Ability to understand internal policies and procedures and to communicate them to internal and external customers Ability to draft professional business correspondence and other communications including email communications with attention to proper grammar, spelling, and punctuation Professional speaking voice & excellent telephone etiquette Qualifications QUALIFICATIONS AND SKILLS: To be successful in this role, you must be organized and thorough with keen attention to detail, yet efficient and able to meet deadlines. You must also be a skilled communicator who approaches issues with curiosity and uses a collaborative problem-solving approach. Sound decision making, active and effective listening, time management, and practical AI familiarity are a must to effectively perform this role. Additional Information Apply online at *************************** to join a GREAT team with great work benefits! Employer is EEO/M/F/V/D. BBB is an equal opportunity employer and does not discriminate against employees or applicants on the basis of any legally protected activity or status, including but not limited to, race, color, sex (including pregnancy, sexual orientation, gender identity or expression), religion, national origin or ethnicity, age, disability, genetic history, military/veteran status, or salary history.

Introduction From configuration to packaging and shipping, every detail matters when it comes to the seamless delivery of IT. Join the team that makes logistics and custom configuration look easy. Working under minimal supervision of the Manager of Customer Experience, referring only exceptional problems and issues for management review or approval, the Client Engagement Specialist ensures exceptional service delivery and execution for complex, enterprise accounts, ensuring that procedures, processes, data collection and reporting are all executed in a timely and precise manner. Ensures Service Level Agreements (SLAs) and new services are executed flawlessly across all verticals within the Technology Integration and Distribution Center. The Client Engagement Specialist influences cross-functionally to develop and implement solutions that increase the Customer's loyalty and lifetime value. What We Do: We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That's what we do. We're the IT Department's IT Department. Who We Are: Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It's what makes Connection unique-what drives us to innovate and create technology solutions that stand apart from the crowd. We'd love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others. Why You Should Join Us: You'll find supportive teammates and a rewarding career at Connection-plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees' emotional well-being. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You'll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days Check us out by viewing the link below. ************************************************** Responsibilities * Ensures exceptional service delivery and execution for complex, enterprise accounts, ensuring that procedures, processes, data collection and reporting are all executed in a timely and precise manner. * Builds and maintains strong client engagement through: * Frequent interactions with sales and services verticals. * Acting as the voice of the client or customer. * Monitoring key account health metrics and internal SOP compliance. * Answering all sales inquiries within established SLAs. * Handling account administration and overseeing operational activities within the facility. * Ensuring customer or client escalations and concerns are proactively addressed, and that root cause analysis is conducted for non-performance. * Developing program strategies that support customer or client satisfaction and loyalty. * Providing proactive recommendations for continuous improvement. * Advising on infrastructure requirements and improvements needed to meet evolving client needs. * Collaborates with analytics team on customer or client data and their trends for optimizing implementation, execution, and the client experience. Assesses health of account, OSAT and client lifetime value. * Influences Senior leadership on prioritizing most impactful improvements and investments to retain and grow their customer portfolio. Requirements * Degree requirements: Bachelor's Degree in Business, Project Management, Sales or the equivalent combination of education and work experience. * 100% ONSITE position in our beautiful Wilmington, Ohio facility. * Strong relationship building skills; excellent communication and follow-through. * Strong organizational knowledge and ability to drive flawless execution to standards and SOPs. * Highly collaborative and able to influence Sr. Leadership to drive improvements and change based on client feedback * Ability to listen to client needs and identify solutions. * Proven experience managing projects and delivering expectations, both internally and directly with clients. * Proven success at working collaboratively with sales, PMOs, and technical solutions providers to solve strategic problems. * Excellent skills in developing documentation, creating reporting and leading business reviews; intermediate to advanced Excel, Power BI, and PowerPoint skills. * Working knowledge of IT solutions including provisioning, data center, networking, security, in and out of warranty repairs and ITAD. * Working knowledge of JDA ERP and OMS to understand lifecycle of an order. * Working knowledge of typical client asset management systems, such as Asana and Service Now. * Excellent time management skills. * Learning agility to increase knowledge in all areas of the internal organization and broad client base.

Why join us? GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the of decade, as a successful, growing company where people can thrive. We are a focused biopharma company. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and advanced technologies, investing in four core therapeutic areas (Infectious Diseases, HIV, Respiratory, Immunology and Oncology). Our Ahead Together strategy means intervening early to prevent and change the course of disease, helping to protect people and support healthcare systems. It's an exciting time in GSK as we bring outstanding people together to do work that matters and impacts the worlds health. The GSK respiratory business is one of the largest in the world, with over 50 years of investment and innovation in respiratory research for both Asthma and COPD, expanding the portfolio to meet the needs of patients. The Specialty Sales team is responsible for selling one of the respiratory portfolio cornerstones of growth now and in the future. What we're looking for: This role will provide you the opportunity to lead key activities, career growth, and the ability to do impactful work: Responsibilities include the following: Key Responsibilities: Describe the key deliverables to be achieved by the post holder and the ongoing responsibilities of the role Provide Scientific Knowledge, Business Acumen, and Customer Engagement expertise to specialist customers in support of a GSK biologic product. To understand the reimbursement/distribution landscape for specialist customers and identify the appropriate resources (e. g. Payer Relations Managers, HUB, headquarter approved materials) to refer customers to appropriate resource for reimbursement and distribution choices, always working within GSK guidelines and values. Maintain knowledge and data, which are constantly changing, with respect to severe asthma therapeutic expertise. Provide product educational programs/in-services to customers. Work within Compliance guidelines and GSK values always. Develop strategies and tactics to generate sales. Develop and implement strategies specific to each customer within an account (i.e., Allergists, Pulmonologists, nurses, PAs, business/office managers). Develop and maintain strong working relationships with Marketing, Payer Relations Managers (Market Access), Medical (MSLs), and other functions within GSK. Effectively manage allocated resources (i.e., financial). Provide outstanding customer service by responding to our customers' requests, inquiries and needs. Why you? Basic Qualifications: Bachelor's degree Ability to travel domestically as necessary, which in some territories may include overnight travel up to 30% Valid driver's license. Must be able and willing to drive or operate a vehicle - driving is an essential function of this role. The selected candidate will be hired at the appropriate level based on experience Specialty Account Specialist (grade 8): 5+ years of pharmaceutical/medical device sales experience. Senior Specialty Account Specialist (grade 7): 12+ years of pharmaceutical/medical device sales experience. Preferred Qualifications: If you have the following characteristics, it would be a plus: Specialty Products that utilize the Buy & Bill or Specialty pharmacy modes of distribution. Expertise in working with Payer Reimbursement Managers. Biologic/Rare Disease/Respiratory Sales experience. Experience selling in IDN Systems. Ready to get Ahead of Disease TOGETHER? Apply now! We want GSK to be a diverse, inclusive organization that attracts and retains outstanding talent, because this brings greater opportunity to create better health outcomes for the patients around the world who rely on our medicines and vaccines. #LI-GSK #LI-Remote • If you are based in Cambridge, MA; Waltham, MA; Rockville, MD; or San Francisco, CA, the annual base salary for new hires in this position ranges $0 to $0. • If you are based in another US location, the annual base salary range is $147,750 to $246,250. The US salary ranges take into account a number of factors including work location within the US market, the candidate's skills, experience, education level and the market rate for the role. In addition, this position offers an annual bonus and eligibility to participate in our share based long term incentive program which is dependent on the level of the role. Available benefits include health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and paid caregiver/parental and medical leave. If salary ranges are not displayed in the job posting for a specific country, the relevant compensation will be discussed during the recruitment process. Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees. Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases - to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people. Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us at ************************ where you can also request a call. Please note should your inquiry not relate to adjustments, we will not be able to support you through these channels. However, we have created a Recruitment FAQ guide. Click the link where you will find answers to multiple questions we receive GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK's compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at *********************************

Site Name: USA - Ohio - Cincinnati Why join us? GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the of decade, as a successful, growing company where people can thrive. We are a focused biopharma company. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and advanced technologies, investing in four core therapeutic areas (Infectious Diseases, HIV, Respiratory, Immunology and Oncology). Our Ahead Together strategy means intervening early to prevent and change the course of disease, helping to protect people and support healthcare systems. It's an exciting time in GSK as we bring outstanding people together to do work that matters and impacts the worlds health. The GSK respiratory business is one of the largest in the world, with over 50 years of investment and innovation in respiratory research for both Asthma and COPD, expanding the portfolio to meet the needs of patients. The Specialty Sales team is responsible for selling one of the respiratory portfolio cornerstones of growth now and in the future. What we're looking for: This role will provide you the opportunity to lead key activities, career growth, and the ability to do impactful work: Responsibilities include the following: Key Responsibilities: Describe the key deliverables to be achieved by the post holder and the ongoing responsibilities of the role * Provide Scientific Knowledge, Business Acumen, and Customer Engagement expertise to specialist customers in support of a GSK biologic product. * To understand the reimbursement/distribution landscape for specialist customers and identify the appropriate resources (e. g. Payer Relations Managers, HUB, headquarter approved materials) to refer customers to appropriate resource for reimbursement and distribution choices, always working within GSK guidelines and values. * Maintain knowledge and data, which are constantly changing, with respect to severe asthma therapeutic expertise. * Provide product educational programs/in-services to customers. * Work within Compliance guidelines and GSK values always. * Develop strategies and tactics to generate sales. * Develop and implement strategies specific to each customer within an account (i.e., Allergists, Pulmonologists, nurses, PAs, business/office managers). * Develop and maintain strong working relationships with Marketing, Payer Relations Managers (Market Access), Medical (MSLs), and other functions within GSK. * Effectively manage allocated resources (i.e., financial). * Provide outstanding customer service by responding to our customers' requests, inquiries and needs. Why you? Basic Qualifications: * Bachelor's degree * Ability to travel domestically as necessary, which in some territories may include overnight travel up to 30% * Valid driver's license. * Must be able and willing to drive or operate a vehicle - driving is an essential function of this role. * The selected candidate will be hired at the appropriate level based on experience * Specialty Account Specialist (grade 8): 5+ years of pharmaceutical/medical device sales experience. * Senior Specialty Account Specialist (grade 7): 12+ years of pharmaceutical/medical device sales experience. Preferred Qualifications: If you have the following characteristics, it would be a plus: * Specialty Products that utilize the Buy & Bill or Specialty pharmacy modes of distribution. * Expertise in working with Payer Reimbursement Managers. * Biologic/Rare Disease/Respiratory Sales experience. * Experience selling in IDN Systems. Ready to get Ahead of Disease TOGETHER? Apply now! We want GSK to be a diverse, inclusive organization that attracts and retains outstanding talent, because this brings greater opportunity to create better health outcomes for the patients around the world who rely on our medicines and vaccines. #LI-GSK #LI-Remote * If you are based in Cambridge, MA; Waltham, MA; Rockville, MD; or San Francisco, CA, the annual base salary for new hires in this position ranges $0 to $0. * If you are based in another US location, the annual base salary range is $147,750 to $246,250. The US salary ranges take into account a number of factors including work location within the US market, the candidate's skills, experience, education level and the market rate for the role. In addition, this position offers an annual bonus and eligibility to participate in our share based long term incentive program which is dependent on the level of the role. Available benefits include health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and paid caregiver/parental and medical leave. If salary ranges are not displayed in the job posting for a specific country, the relevant compensation will be discussed during the recruitment process. Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees. Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases - to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people. Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us at ************************ where you can also request a call. Please note should your inquiry not relate to adjustments, we will not be able to support you through these channels. However, we have created a Recruitment FAQ guide. Click the link where you will find answers to multiple questions we receive GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK's compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at *********************************

Why join us? GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the of decade, as a successful, growing company where people can thrive. We are a focused biopharma company. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and advanced technologies, investing in four core therapeutic areas (Infectious Diseases, HIV, Respiratory, Immunology and Oncology). Our Ahead Together strategy means intervening early to prevent and change the course of disease, helping to protect people and support healthcare systems. It's an exciting time in GSK as we bring outstanding people together to do work that matters and impacts the worlds health. The GSK respiratory business is one of the largest in the world, with over 50 years of investment and innovation in respiratory research for both Asthma and COPD, expanding the portfolio to meet the needs of patients. The Specialty Sales team is responsible for selling one of the respiratory portfolio cornerstones of growth now and in the future. What we're looking for: This role will provide you the opportunity to lead key activities, career growth, and the ability to do impactful work: Responsibilities include the following: Key Responsibilities: Describe the key deliverables to be achieved by the post holder and the ongoing responsibilities of the role Provide Scientific Knowledge, Business Acumen, and Customer Engagement expertise to specialist customers in support of a GSK biologic product. To understand the reimbursement/distribution landscape for specialist customers and identify the appropriate resources (e. g. Payer Relations Managers, HUB, headquarter approved materials) to refer customers to appropriate resource for reimbursement and distribution choices, always working within GSK guidelines and values. Maintain knowledge and data, which are constantly changing, with respect to severe asthma therapeutic expertise. Provide product educational programs/in-services to customers. Work within Compliance guidelines and GSK values always. Develop strategies and tactics to generate sales. Develop and implement strategies specific to each customer within an account (i.e., Allergists, Pulmonologists, nurses, PAs, business/office managers). Develop and maintain strong working relationships with Marketing, Payer Relations Managers (Market Access), Medical (MSLs), and other functions within GSK. Effectively manage allocated resources (i.e., financial). Provide outstanding customer service by responding to our customers' requests, inquiries and needs. Why you? Basic Qualifications: Bachelor's degree Ability to travel domestically as necessary, which in some territories may include overnight travel up to 30% Valid driver's license. Must be able and willing to drive or operate a vehicle - driving is an essential function of this role. The selected candidate will be hired at the appropriate level based on experience Specialty Account Specialist (grade 8): 5+ years of pharmaceutical/medical device sales experience. Senior Specialty Account Specialist (grade 7): 12+ years of pharmaceutical/medical device sales experience. Preferred Qualifications: If you have the following characteristics, it would be a plus: Specialty Products that utilize the Buy & Bill or Specialty pharmacy modes of distribution. Expertise in working with Payer Reimbursement Managers. Biologic/Rare Disease/Respiratory Sales experience. Experience selling in IDN Systems. Ready to get Ahead of Disease TOGETHER? Apply now! We want GSK to be a diverse, inclusive organization that attracts and retains outstanding talent, because this brings greater opportunity to create better health outcomes for the patients around the world who rely on our medicines and vaccines. #LI-GSK #LI-Remote • If you are based in Cambridge, MA; Waltham, MA; Rockville, MD; or San Francisco, CA, the annual base salary for new hires in this position ranges $0 to $0. • If you are based in another US location, the annual base salary range is $147,750 to $246,250. The US salary ranges take into account a number of factors including work location within the US market, the candidate's skills, experience, education level and the market rate for the role. In addition, this position offers an annual bonus and eligibility to participate in our share based long term incentive program which is dependent on the level of the role. Available benefits include health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and paid caregiver/parental and medical leave. If salary ranges are not displayed in the job posting for a specific country, the relevant compensation will be discussed during the recruitment process. Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees. Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases - to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people. Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us at ************************ where you can also request a call. Please note should your inquiry not relate to adjustments, we will not be able to support you through these channels. However, we have created a Recruitment FAQ guide. Click the link where you will find answers to multiple questions we receive GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK's compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at *********************************

Why Us? Inverse Technology Solutions is a Telecom Technology Consulting Firm since 1974 and the architect of the TEM industry, helping companies save on their telecom and technology spend. Our professional team comes from the technology industry providing auditing, TEM, consulting, software and technology support services. We offer great starting salaries, retirement plans, health benefits, and bonuses. Inverse started as a small family business and has grown into a major player in the IT world. Our employees are a team and party of the family. About Inverse Technology Solutions Inverse is a Telecom Technology Consulting Firm since 1974 and the architect of the TEM industry, helping companies save on their telecom and technology spend. Our professional team comes from the technology industry providing auditing, TEM, consulting, software and technology support services. Job Description: Telecom Billing Analyst Perfect job for those looking to make a career in an established ever-growing technology company. A telecom billing analyst looks at the telecom invoicing and the different categories of expense on the invoices / accounts of customers billing to ensure that they receive the correct charges to their account. Should there be a mistake in billing, you review the information and recommend making adjustments to the bills, offering credit to the account and cost reduction measures. You must perform ongoing audits regularly to identify potential discrepancies and billing issues. Carrier billing miscalculations constantly occur, so your duties are to catch and correct them. Telecom Billing Analyst will assist the TEM telecom billing process and be responsible for the entry of telecom invoices / expense entry into a TEM billing system. Which includes the auditing of the Telecom bills, identifying errors, filing disputes and confirming complete bill accuracy. The Telecom Billing Analyst will analyze telecom invoices, validate invoice data and enter into billing system manually and electronic imports. Duties will include; Enter invoices both manually and from carriers billing portals via electronic loading process following establish format and customer specific business rules. Perform invoice analysis to identify errors, discrepancies, and opportunities for cost savings. Process monthly recurring invoices, scan to upload, allocate and forward to responsible markets to be entered into our system and apply to appropriate cost centers. Responsible for auditing/approving telecommunication service provider invoices for payment processing. Maintain telecom circuits inventory database and reconcile telecom inventory to invoicing. Work with A/P to investigate unusual charge trends, determine corrective actions and work with team to help implement remedial action plan. Identify and implement automation processes and billing audit improvements to increase efficiency and accuracy. Preferred Qualifications: Advanced level skills in Microsoft Office (Excel, Outlook and Access) Candidate needs to know how to run V-Lookups and Pivot Tables Ability to self-motivate, multi-task and multi-task. Ability to self-motivate, multi-task, be proactive, attention to detail, and have a passion for auditing and saving our clients' money. Work Remotely No Job Type: Full-time Benefits: Dental insurance Health insurance Paid time off Retirement plan Vision insurance Education: High school or equivalent (Required)

About us Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life. What We Offer: Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next. Incentive Opportunities Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page. Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within. Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more. What we Value “WE CARE”: We Win as a team and are dedicated to ensuring and applauding each other's success. We Encourage creativity, innovation and smart risk-taking. We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them. We Act with integrity, transparency, candor, and respect. We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture. We Embrace community by bringing positive change to those we live and work in. Who You Are: Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers. Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment. Able to work cooperatively in a diverse work environment Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store. Possess excellent written and verbal communication skills and a high level of integrity. Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her. Professional, assertive, and friendly with the ability to make decisions independently. Possess the technological aptitude to navigate POS/computer/iPad/handheld systems. Have open availability of 20 - 29 hours per week Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays. Comfortable climbing ladders, moving around regularly, and standing for extended periods of time. Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs. What You'll Do: Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally. Support all service enhancers to build strong relationships including active use of Concierge. Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc. Plan and prioritize tasks and responsibilities to meet the needs of the customer and business. Seek to understand customer needs & wants with curiosity and confidence through intentional conversation. Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust. Actively participate in community/store activities and events that promote the Talbots Brand. Professionally represent the brand image. Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change. Location: Store 01261 Kenwood, OH-Cincinnati,OH 45236Position Type:Regular/Part time Pay Range: $11.20 - $14.00 Hourly USD Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.

Description We are looking for a Billing Coordinator to join our team in Cincinnati, Ohio. In this role, you will provide essential administrative support, ensuring smooth financial operations and exceptional customer service. This is a Contract position requiring a proactive individual with strong organizational skills and attention to detail. Responsibilities: - Manage billing processes, including preparing invoices and verifying payment details. - Respond to inbound calls and address customer inquiries regarding billing and financial matters. - Coordinate scheduling and maintain accurate records to support administrative functions. - Assist in customer acquisition efforts by providing clear and thorough communication. - Ensure compliance with relevant financial policies and procedures while maintaining accuracy in all transactions. - Collaborate with internal teams to resolve billing discrepancies and improve operational efficiency. - Provide timely updates and reports to management on billing activities and customer accounts. - Maintain confidentiality and safeguard sensitive financial information. - Identify opportunities to enhance processes and recommend improvements for better workflow. Requirements - Proven experience in administrative assistance or a similar role. - Strong ability to handle inbound calls and provide excellent customer service. - Proficiency in scheduling and managing calendars. - Familiarity with billing systems and processes. - Solid communication skills with a focus on clarity and professionalism. - Detail-oriented with the ability to manage multiple tasks effectively. - Knowledge of financial policies and procedures is an advantage. - Ability to work collaboratively in a team environment. TalentMatch Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

$55,000 - $65,000 Are you a meticulous and organized individual with a keen interest in numbers and financial processes? We are actively seeking a talented and dedicated Accounts Receivable Specialist to join our team! As an integral part of our accounting department, you will play a vital role in overseeing the financial transactions of our organization, ensuring collections are both timely and accurate. About the Company: Renowned for delivering comprehensive solutions to businesses of all sizes, we prioritize exceptional service and meticulous attention to detail. Our positive and collaborative culture underscores teamwork, transparent communication, and continuous learning. Become an Accounts Receivable Specialist with us, collaborating with seasoned accounting professionals to gain practical experience in accounts receivable management. Accounts Receivable Specialist Responsibilities: Invoicing and Billing: Skillfully prepare and issue customer invoices accurately and in a timely manner. Collections: Contribute to the collections process by fostering positive relationships and contacting customers for outstanding payments. Payments Processing: Record and reconcile incoming payments with a focus on proper allocation. Account Reconciliation: Assist in reconciling customer accounts promptly, resolving any discrepancies. Reporting: Provide essential support in generating fundamental accounts receivable reports for review by the finance team. Accounts Receivable Specialist Qualifications: High school diploma or equivalent. Basic knowledge of finance or accounting principles is advantageous but not mandatory. Proficiency in MS Office Suite, particularly Excel, is highly desirable. Impeccable attention to detail and accuracy in data entry. Effective communication skills and the ability to work collaboratively as part of a team. Join our team and launch your career in finance! If you are dependable, organized, and enthusiastic about learning, we invite you to apply. To apply, please submit your updated resume. We eagerly anticipate welcoming you on board as our new Accounts Receivable Specialist!

Beloform Craft is a growing production-focused company committed to precision, quality, and operational excellence. We support innovative manufacturing and creative production processes by combining skilled teamwork with efficient workflows. Our environment values reliability, attention to detail, and professional growth, offering team members the opportunity to develop long-term careers within a structured and supportive setting. Job Description We are seeking a motivated and detail-oriented Customer Account Representative to serve as a key point of contact between our company and our clients. In this role, you will support account operations, ensure excellent customer experiences, and contribute to maintaining strong, long-lasting business relationships. This position is ideal for individuals who excel in communication, organization, and client-focused problem-solving. Responsibilities Serve as the primary liaison for assigned customer accounts Respond promptly and professionally to client inquiries and requests Maintain accurate records of client interactions and account activity Coordinate internally to ensure timely and effective resolution of customer needs Support account management processes and assist with documentation and reporting Uphold company standards for service quality and professionalism Qualifications Strong written and verbal communication skills Excellent organizational and time-management abilities Ability to multitask and prioritize in a fast-paced environment Customer-focused mindset with attention to detail Proficiency in basic office and digital tools Ability to work independently and as part of a team Additional Information Competitive salary ($54,000 - $59,000 per year) Growth opportunities within a structured and supportive organization Professional development and skill-building support Collaborative and respectful work environment Stable full-time position with long-term career potential

Job DescriptionBenefits: Dental insurance Employee discounts Health insurance Opportunity for advancement Stock options plan Vision insurance Wellness resources Customer Relation Specialist Retail Customer Service Office Duties Big Sandy Superstore was recently named One of America's Fastest Growing Home Furnishings Retailers! Our customer relations specialists are an important piece of the overall success of Big Sandy Superstore! When customers are provided with an exceptional experience, they will not only return, they will refer us to their friends and family. Our customer service jobs are focused around helping customers with warranty issues, product concerns and processing their orders in a timely manner. The ultimate goal is to ensure a fully satisfied positive experience with their purchases and with our organization as a whole. We have a great benefits package consisting of: Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000 Dental Insurance - Affordable dental insurance with NO waiting period. Vision Insurance - Quality vision coverage for very little cost. Life Insurance - $10,000 Life Insurance Policy paid in full by the company. 401K Plan - All administrative fees are paid by the company. ESOP - Employee Stock Ownership Program Paid Time Off - Competitive paid time off policies. Employee Discount - Generous employee discount on ALL merchandise. As a Customer Relations Specialist you will: Verifies all information related to orders is accurate; identifies and corrects discrepancies. Completes all documentation in an accurate and efficient manner and processes information regarding cash balances, deliveries, sales orders, account balances in compliance within corporate guidelines. Provides customer service support by answering phones, managing counter inquiries, processing payments, solving customer complaints/questions. Completes and processes credit applications, payments and financing paperwork. Communicates with internal and external personnel in a professional and timely manner. Maintains accurate files and processes in order to maximize productivity. Performs clerical support for store staff as needed. Other duties as assigned. Qualities and skills we are looking for: Excellent verbal and written communication, and listening skills Basic reading and comprehension skills. Basic numerical reasoning skills. Ability to complete paperwork in an accurate, neat and efficient manner. Demonstrated knowledge of software, including Microsoft Office Excellent organizational skills Outstanding customer service skills Physical Demands: Ability to sit, stand, bend, stoop, and reach regularly Education and Experience: High school diploma or equivalent combination of education and experience Previous clerical experience preferred Position Type Full-Time/Regular #bssales

Working under minimal supervision of the Manager of Customer Experience, referring only exceptional problems and issues for management review or approval, the Client Engagement Specialist ensures exceptional service delivery and execution for complex, enterprise accounts, ensuring that procedures, processes, data collection and reporting are all executed in a timely and precise manner. Ensures Service Level Agreements (SLAs) and new services are executed flawlessly across all verticals within the Technology Integration and Distribution Center. The Client Engagement Specialist influences cross-functionally to develop and implement solutions that increase the Customer's loyalty and lifetime value. What We Do We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That's what we do. We're the IT Department's IT Department. Who We Are Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It's what makes Connection unique-what drives us to innovate and create technology solutions that stand apart from the crowd. We'd love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others. Why You Should Join Us You'll find supportive teammates and a rewarding career at Connection-plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees' emotional wellbeing. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You'll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days Check us out by viewing the link below. ************************************************** Responsibilities Ensures exceptional service delivery and execution for complex, enterprise accounts, ensuring that procedures, processes, data collection and reporting are all executed in a timely and precise manner. Builds and maintains strong client engagement through: · Frequent interactions with sales and services verticals · Acting as the voice of the client or customer. · Monitoring key account health metrics and internal SOP compliance · Answering all sales inquiries within established SLAs · Handling account administration and overseeing operational activities within the facility · Ensuring customer or client escalations and concerns are proactively addressed, and that root cause analysis is conducted for non- performance · Developing program strategies that support customer or client satisfaction and loyalty · Providing proactive recommendations for continuous improvement. · Advising on infrastructure requirements and improvements needed to meet evolving client needs. Collaborates with analytics team on customer or client data and their trends for optimizing implementation, execution, and the client experience. Assesses health of account, OSAT and client lifetime value\ Influences Senior leadership on prioritizing most impactful improvements and investments to retain and grow their customer portfolio. Min USD $58,000.00/Yr. Max USD $73,563.00/Yr. Qualifications Degree requirements: Bachelor's Degree in Business, Project Management, Sales or the equivalent combination of education and work experience 100% ONSITE position in our beautiful Wilmington, Ohio facility. · Strong relationship building skills; excellent communication and follow-through. · Strong organizational knowledge and ability to drive flawless execution to standards and SOPs. · Highly collaborative and able to influence Sr. Leadership to drive improvements and change based on client feedback · Ability to listen to client needs and identify solutions. · Proven experience managing projects and delivering expectations, both internally and directly with clients. · Proven success at working collaboratively with sales, PMOs, and technical solutions providers to solve strategic problems. · Excellent skills in developing documentation, creating reporting and leading business reviews; intermediate to advanced Excel, Power BI, and Power Point skills. · Working knowledge of IT solutions including provisioning, data center, networking, security, in and out of warranty repairs and ITAD. · Working knowledge of JDA ERP and OMS to understand lifecycle of an order. · Working knowledge of typical client asset management systems, such as Asana and Service Now. · Excellent time management skills. · Learning agility to increase knowledge in all areas of the internal organization and broad client base.

$39,000 - $40,000 On-site| Xenia, OH Key Responsibilities of Collections Specialist: Track, analyze, and report on account balances, payments, and related collections notes Communicate with customers-resolve questions, explain financial status, set up payment plans by phone and email The Collections Specialist will negotiate settlements and manage overdue accounts Maintain up-to-date, accurate records for all interactions and accounts The Collections Specialist will provide regular reporting and updates to management on outstanding debt Must-Have Skills/Experience of Collections Specialist: Required: The Collections Specialist must have customer service/collections experience Strong communication skills: clear, patient, and able to simplify financial concepts The Collections Specialist must have proven ability to work with urgency and independently manage assigned tasks Preferred Skills: Banner (ERP) systems knowledge (Preferred) Proficient with Excel for data entry/recordkeeping (Preferred) #INJAN2026