Customer Relations Specialist (CRS)
Account specialist job in Sterling Heights, MI
Job Description
Customer Relations Specialist (CRS)
Required Skills: • Strong and effective customer relation service skills • Excellent verbal communication and customer service abilities • Ability to build rapport quickly and maintain professionalism
Experience:
• 3-5 years of customer service experience
• A proven track record in customer relations is a MUST
• Experience in home improvement or related industries is a plus, but not required
Essential Duties & Responsibilities:
• Handle 100% warm inbound/outbound leads - no cold calling
• Contact homeowners to schedule estimate appointments for roofing and home
improvement services
• Accurately maintain CRM records and follow up on leads
• Collaborate with a supportive, high-performing support team
Position Offers:
• Competitive compensation with uncapped bonuses - top performers earn $90K+
• Real career growth opportunities - we promote from within
• A professional, team-focused environment - modern office with strong culture
• Join a family-owned company, not a corporate call center
To Apply:
All applicants must submit their updated resume along with a contact phone number.
#hc213886
Customer Relations Specialist (CRS) Earn $60K-$90K
Account specialist job in Sterling Heights, MI
Customer Relations Specialist
Required Skills: • Strong and effective customer relation service skills • Excellent verbal communication and customer service abilities • Ability to build rapport quickly and maintain professionalism
Experience:
• 3-5 years of customer service experience
• A proven track record in customer relations is a MUST
• Experience in home improvement or related industries is a plus, but not required
Essential Duties & Responsibilities:
• Handle 100% warm inbound/outbound leads - no cold calling
• Contact homeowners to schedule estimate appointments for roofing and home
improvement services
• Accurately maintain CRM records and follow up on leads
• Collaborate with a supportive, high-performing support team
Compensation:
• Competitive compensation with uncapped bonuses - top performers earn $90K+
• Real career growth opportunities - we promote from within
• A professional, team-focused environment - modern office with strong culture
• Join a family-owned company, not a corporate call center
To Apply:
All applicants must submit their updated resume along with a contact phone number.
InterJet West A&P Lead Mechanic
Account specialist job in Swanton, OH
Join our family-owned air cargo operation based in Toledo, Ohio. We are seeking a skilled and motivated A&P Lead Mechanic to support our maintenance operation. This role plays a key part in ensuring safe, compliant, and efficient aircraft maintenance while providing technical leadership within the maintenance team.
Position Scope
This position supports maintenance operations for affiliated Part 135 and Part 125 operators, with work performed primarily under the Company's FAA Part 145 Repair Station. As business needs evolve, this role may also support future customers operating under FAA Part 121, subject to applicable approvals and regulatory requirements.
Schedule
Day shift, Monday-Friday
Occasional overtime, after-hours callouts, and travel as required
Job Duties
Lead inspections, troubleshooting, and repairs on assigned aircraft
Provide technical guidance and oversight to maintenance personnel to ensure work is performed in accordance with approved data and regulatory requirements
Interpret and apply maintenance manuals, technical drawings, electrical schematics, company policies, and applicable Federal Aviation Regulations (FARs)
Coordinate and support line maintenance and aircraft return-to-service activities
Perform maintenance on ground support equipment as needed
Work outdoors and in varying weather conditions as required
Support aircraft recovery efforts and respond to maintenance issues as needed
Perform other duties as assigned
Qualifications
FAA Mechanic Certificate with Airframe and Powerplant ratings
Minimum 7 years' experience on heavy aircraft (line maintenance preferred)
Strong troubleshooting skills with the ability to efficiently return aircraft to service
Ability to obtain B737 run and taxi authorization within 90 days of hire
Ability to tow aircraft within 90 days of hire
Demonstrated leadership skills with effective communication and interpersonal abilities
Ability to travel for aircraft recovery as required
Availability to take after-hours calls from flight mechanics to resolve maintenance issues
Ability to lift up to 75 lbs., climb ladders, and maneuver around aircraft
Passport or ability to obtain a passport within 60 days of hire
Must be at least 18 years of age
Eligibility to work in the United States
Valid driver's license
Successful completion of pre-employment DOT drug screening and required background checks
Ability to obtain and maintain an airport SIDA badge
Benefits
Competitive compensation, commensurate with experience and base location
Health, Dental, and Vision benefits (employee + dependents options)
401(k) with company match
PTO accrual
Family-owned company with an emphasis on work-life balance
Required training provided as applicable to the role
InterJet West is an equal opportunity employer. We believe in creating an inclusive environment for all employees and applicants. We comply with applicable laws regarding equal opportunity and affirmative action. We provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. We are committed to providing reasonable accommodations for qualified applicants with disabilities and disabled veterans, consistent with applicable law and FAA safety and regulatory requirements. If you require assistance during the application process, please contact *********************.
Billing and Payment Coordinator
Account specialist job in Troy, MI
Country USA State Michigan City Troy Descriptions & requirements About the role: As a Billing and Payment Coordinator for TQL, you will be responsible for processing payments and billing customers. You will be trained to specialize in invoicing, payment processing, billing audits, payment resolution, and customer-specific billing processes. You will play a vital role in TQL's continued success, ensuring smooth billing and payment operations, while helping maintain our trust with customers and transportation partners.
This is an excellent opportunity to build a strong foundation in accounting operations with one of Cincinnati's leading companies
Who we're looking for:
* You are driven by helping customers and others
* You are organized and detail-oriented
* You can resolve issues with a calm, professional demeanor
* You have great communication skills
* You are a team player
* You are professionally driven and career motivated
* You are coachable - some office, clerical, or billing experience is preferred but not required
What you'll do:
* Process incoming paperwork for billing and accounts payable
* Review all documents for accuracy while ensuring they are filled out completely
* Make outbound calls to resolve paperwork issues
* Communicate with sales teams and customers to help resolve any billing discrepancies
* Answer incoming calls and connect them to the appropriate team
What's in it for you:
* Starting pay: $16.50/hour
* Unmatched career growth potential with structured paths and mentorship for advancement
* Comprehensive benefits package
* Health, dental and vision coverage
* 401(k) with company match
* Perks including employee discounts, financial wellness planning, tuition reimbursement and more
* Up to $5,000/year tuition reimbursement
* Employee referral bonuses
* Certified Great Place to Work with 800+ lifetime workplace award wins
Where you'll be: 3221 West Big Beaver Rd. Troy, MI 48084
Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.
About Us
Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it.
As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck.
What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big.
Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.
If you are unable to apply online due to a disability, contact recruiting at ******************
*
AdTech Client Specialist
Account specialist job in Detroit, MI
We are Automotive Business Scientists. We empower our clients to turn overwhelming industry data into discovery, action and measured success. We are unique market leaders because we find and examine possibilities through the clarity of a scientific lens. To solve the toughest client challenges, we need curious, creative and dedicated people to join our team.
We search out individuals who align with our core values and who adhere to the highest standards of integrity and ethics in everything they do. Our company is filled with the brightest minds and the biggest hearts at every level. We recognize that personal success takes on many different forms of the course of our lives - both professional and personally - so we provide a myriad of benefits and programs focused on Wellbeing, Growth, Community and Recognition. One size does not fit all, so we encourage every Urban Scientist to discover their own formula for success. If this sounds like the kind of company you would like to work with, Apply Now!
POSITION OVERVIEW
With the success of our revolutionary suite of Media Performance solutions that takes the guesswork out of planning, deploying, and optimizing automotive media, we are looking for a Client Specialist to help support our growth within the agency and ad-tech community.
This role has current Hybrid Workplace flexibility, and candidates must be available to work in-person two to three days per week at an Urban Science office location. We are headquartered in Detroit, MI and additionally have flexibility to consider candidates local to Atlanta, Dallas (Plano), or Nashville (Franklin).
URBAN SCIENCE DOES NOT AND WILL NOT PROVIDE IMMIGRATION RELATED SPONSORSHIP FOR THIS ROLE, NOW OR IN THE FUTURE.
Essential Duties and Responsibilities
AdTech team operational and client account support.
Process and analyze usage reports from platform, agency and OEM contracts.
Support the development of a reporting repository for Media Performance projects.
Maintain Media Performance project data at the Solution, Platform, Brand, and Segment levels.
Coordinate with internal teams to ensure services are activated and running smoothly.
Act as main point of contact for questions or concerns from active clients and users.
Support Senior Engagement Managers and Head of Sales on day-to-day client needs, such as research.
Coordinate with internal teams to ensure services are activated and running smoothly.
Qualifications - Education and Experience
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, abilities, and competencies required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required:
Data Savvy: Requires a broad understanding of real-time analytics, and experience working with data to provide clear and insightful recommendations
Data management skills (SQL or Access is nice to have)
Requires demonstrated knowledge of excel, ability to do pivot tables, macros, etc.
MS Office: Requires solid knowledge of MS Excel, Word, PowerPoint, Teams, and Outlook
Thought Leadership: Requires ability to apply Urban Science methodologies and new ideas to the client's mission critical problems to help them drive business
Experience being a process creator/innovator
Ability to ask relevant, thoughtful questions, take initiative, critical thinker
Communication skills: Strong written and verbal skill set required. Ability to communicate concisely and coordinate effectively with various levels of leadership, and across various teams/offices
Presentation skills: Ability to conduct professional presentations with various levels of leadership
Analytical Thinking: Requires the ability to understand a situation by breaking it apart into smaller pieces, and/or tracing the implications of a situation in a step-by-step causal way
Initiative: Requires the drive to go above and beyond to improve or enhance job results. Ability to work independently in assigned space
Time Management: Requires strong capability to prioritize competing demands, manage multiple concurrent tasks and run meetings on schedule
Project Management: Project management skills, including the ability to estimate work efforts, define work plans, monitor progress and report schedule variances and scope changes. Responsible and accountable to meet deadlines and deliver work as needed.
Preferred:
Campaign analytics background
Account management background
Digital automotive marketing experience
Accounting, billing and reporting knowledge
Automotive media, Insertion Order, product/service usage reporting
EDUCATION and/or EXPERIENCE:
Bachelor's degree in business, Marketing, etc. required; other degrees considered with demonstrated ability to apply advanced skill in quantitative analysis.
Minimum of 3 years related work experience required
Digital marketing/agency experience required
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This description is intended to describe the type and level of work being performed by a person assigned to this position. It is NOT an exhaustive list of all duties and responsibilities required by a person so classified. The job may require additional hours beyond a traditional 40-hour workweek.
Auto-ApplyCall Center Clinical Specialist Contingent
Account specialist job in Detroit, MI
Under the general supervision of the Call Center Administrator, the Call Center Clinical Specialists are responsible for completing telephonic clinical screenings and assessments to determine eligibility into the public mental health system so that consumers will receive the appropriate level of care.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Determines appropriate levels of care for referral, assisting clients in selecting appropriate service providers.
Initiates referrals to selected providers.
Provides re-authorization of SUD/Mental Health/co-occurring services.
Assists providers with additional client information to provide appropriate referral for treatment services.
Evaluates clinical appropriateness for consumers.
Establishes funding eligibility.
Applies priority status criteria for placement.
Conducts follow-up with clients who were admitted for treatment to assist them with a continuum of care.
Monitors client's compliance with services and assists with aftercare/recovery plan services.
Reviews requests for authorizing/reauthorizing medically appropriate services and length of stay.
Manages client care through the MH-WIN system.
Provides community callers with information related to community resources and assists callers with information on how to access community services.
Utilizes computer to perform clinical and administrative job functions.
Ensures that consumers are authorized for interventions that meet medical necessity and are least restrictive.
Works collaboratively with providers, health home teams, and community agencies.
Proposes alternative and creative Care Plans when progress is stalled.
Participates actively in program enhancements and the QI program.
Conducts data gathering, documentation and analysis.
Applies Medical Necessity Criteria for Behavioral Health services and applicable standardized assessments, i.e., Level of Care Utilization of System (LOCUS), Supports Intensity Scale (SIS), American Society of Addiction Medicine Patient Placement Criteria (ASAM), Autism Diagnostic Observation Scale Second Edition (ADOS-2), Autism Diagnostic Interview - Revised (ADI-R), Developmental Disabilities - Clinical Global Impression Severity Scale (DD-CGAS), as well as other medical necessity tools and the Federal Confidentiality Regulations, 42 CFR, Part 2.
Conducts initial and ongoing review of enrollee's clinical condition both behavioral and physical.
Communicates with medical and behavioral providers regarding treatment planning.
Communicates with medical and behavioral providers regarding clinical and psychosocial needs.
Ensures that the reauthorizations database is continuously updated and reflects the current status of individuals in treatment.
Tracks and monitors cost factors relative to service utilization, treatment activities, and other access and placement criteria.
Enters data and reports into written formats and electronic databases.
Monitors provider services for adherence to priority Federal, State and Medicaid admission requirements.
Identifies trends at the provider and network level and submit suggestions for clinical training and or technical support.
Reviews behavioral assessments, diagnostic reports and treatment plans to assess the appropriateness of the authorization request.
Performs related duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES (KSA's)
Knowledge of DWIHN policies, procedures and operations.
Knowledge of the DWIHN provider network.
Knowledge of medical and behavioral health practices and terminology.
Knowledge of MDHHS policies, rules, regulations and procedures.
Knowledge of Call Center Operations.
Knowledge of Customer Service practices and principals.
Knowledge of co-occurring and substance use treatment services.
Knowledge of the American Society of Addiction Medicine Patient Placement Criteria (ASAM) and the Federal Confidentiality Regulations, 42 CFR, Part 2.
Knowledge of SUD Policies and Procedures.
Knowledge of various treatment modalities including Opiate Maintenance Treatment (OMT) (and re-authorization of Medication Assisted Treatment (MAT) criteria), case management, chemically-dependent pregnant women, co-occurring individuals, SMI/SED and I/DD populations.
Knowledge of women specialty services requirements.
Knowledge of priority population admittance.
Knowledge of State Disability Assistance (SDA).
Knowledge of Intravenous Drug User (IDU) management.
Knowledge of and ability to use screening and assessment tools for behavioral health services.
Knowledge of and ability to use treatment planning, case management and continuing care for behavioral health services.
Knowledge of documents / regulations that govern the provision of mental health services, e.g., Medicaid Manual Mental Health and Substance Abuse Chapter III, State Plan for Medicaid, Michigan Department of Health and Human Services Quality Plan, BBA requirements and the Mental Health Code.
Knowledge of the practices and principles of psychological, emotional, and sociological assessment and diagnosis.
Knowledge of diagnostics, psychopharmacology, and supportive treatment approaches as applied to a severely mentally ill (SMI) adult population.
Knowledge of the identification and treatment of co-occurring mental health and substance use disorders.
Knowledgeable of psychotropic medications.
Knowledge of Pre-Admission Review (PAR) Screening.
Knowledge of the practices and principles of psychological, emotional, and sociological assessment and diagnosis.
Computer skills
Time management skills
Organizational skills
Critical thinking skills
Decision Making skills
Customer Service skills
Language skills
Listening skills
Relationship building skills
Teamwork skills
Training skills
Ability to communicate orally.
Ability to communicate in writing.
Ability to work effectively with others.
Ability to work with an ethnically, linguistically, culturally, economically and socially diverse population.
Judgement/Reasoning ability.
REQUIRED EDUCATION:
A Master's Degree in Social Work, Psychology, Counseling, Nursing (a Bachelor's Degree will be accepted), the Human Services, the Social Services or a related field.
REQUIRED EXPERIENCE:
Three (3) years of professional clinical experience in behavioral healthcare or a community mental health setting.
REQUIRED LICENSE(S).
A Valid State of Michigan clinical licensure: RN, LMSW, LMHC, LPC, LLP or PhD.
A valid State of Michigan Driver's License with a safe and acceptable driving record.
Working Conditions
Contingent staff are allowed to work remotely with management approval.
This description is not intended to be a complete statement of job content, rather to act as a general description of the essential functions performed. Management retains the discretion to add or change the position at any time.
Please Note: DWIHN requires proof of being fully vaccinated for COVID-19 as a condition of employment. Medical or religious accommodations or other exemptions that may be required by law, will be approved when properly supported. Further information will be provided during the recruitment process.
The Detroit Wayne Integrated Health Network is an Equal Opportunity Employer
Auto-ApplyClient Experience Specialist
Account specialist job in Toledo, OH
Job Description
Enthusiastic and dedicated professional with primary focus on providing potential and existing customers with exceptional services that enhance our customer experience including identifying customer needs, respond to customer queries, and collaborate with internal departments.
Responsibilities include, but are not limited to: • Meet or exceed individual sales activity & production goals.
• Tracking customer experience across online and offline channels, devices and touchpoints. • Continue our consultative sales process & client experience initiatives throughout the entire client lifecycle. • Identifying customer needs and taking proactive steps to maintain positive experiences and outcomes. • Responding to customer queries in a timely and effective manner via phone, email, social media or chat applications. • Keeping informed of industry trends. Essential Functions: • Regularly required to reach with hands and arms, talk or hear, stand, walk and sit for long periods of
time. • Working conditions are normal for an office environment and include operating a motor vehicle in a safe manner while attending meetings and events as required. • Ability to communicate professionally at all levels and work independently as needed. • Able to read, comprehend information and ideas and convey information effectively. • Requires skills that encompass basic, social, complex problem-solving, and proficient with desktop computer applications including internet, presentations and word processing. • Pass pre-employment screening and background checks.
Requirements include: Associates degree or at least 2 years' experience in a customer service support role. • Extensive experience in gathering and interpreting customer experience information. • Solid knowledge of online customer engagement platform channels. • Exceptional interpersonal skills and a client-centered approach. • Great organizational and time management abilities including a healthy work/life balance. • Superb communication, collaboration and forward looking perspective and attitude. • Adaptability and ability to embrace change as company processes, strategies and technologies evolve. • Advanced task management and organizational skills with primary focus on exceeding customer expectations.
Call Center Specialist
Account specialist job in Highland Park, MI
Qualfon, is seeking experienced Call Center Professionals who aspire to obtain an Insurance License (Personal Lines or Property & Casualty). This seasonal opportunity is part of our esteemed Pre-Licensing Training Program. Participants will receive compensation at a rate of $18 per hour during the Pre-Licensing training period. Upon successful completion of the program and passing the State Exam, candidates will be offered a full-time position as a Licensed Insurance Professional, with a pay rate of $23.50 per hour. The role is customer service focused.
Pay: $18/hr during the licensing process | $23.50/hr after becoming licensed
Veterans and their family members are encouraged to apply.
Responsibilities What you will be doing: • Engage with members via phone, email, and other channels to assist with quotes, new policies, billing inquiries, underwriting questions, and policy changes. • Build rapport and trust by asking thoughtful questions, understanding member needs, and offering accurate solutions to minimize transfers and escalations. • Process insurance transactions such as endorsements, cancellations, and coverage updates while ensuring compliance with industry regulations and internal policies. • Collaborate with insurance carriers and internal teams to resolve issues and provide timely, accurate information. • Maintain required certifications and actively pursuing opportunities to grow product knowledge and sales capabilities. • Meet performance metrics related to service quality, responsiveness, and member satisfaction. Qualifications What Skills & Qualifications are needed: • High School diploma or GED required; some college degree preferred. • At least 6 months of customer service experience required (healthcare, retail, hospitality, food and service industry); some contact center experience is a plus. • Strong written and verbal communication skills with a professional and empathetic tone. • Ability to multitask across multiple applications while maintaining focus and accuracy. • Must have an Active Property & Casualty license or, in cases of prelicensing, must have earned a license within 60 days of hire and must be able to obtain a non-resident license in all 50 states (location-dependent for resident license). • Typing speed of 20 WPM with 90% accuracy. • Solid understanding of insurance compliance and regulatory standards. • Strong research and internet skills; quick learner across various subjectsand systems. • Basic technical troubleshooting skills and comfort with digital tools. About the Company
At Qualfon, we are focused on delivering engaging interactions and positive experiences that leave a lasting impression. When you work here, you have the power to make each person's life better.
Our Qualfon Mission is to help as many people as possible pursue their total vocation - as individuals and as members of society - by creating an ever-growing number of job opportunities as we strive to become the partner of choice for our clients
Qualfon is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran or status as a qualified Individual with a Disability, or any other characteristic protected by applicable federal, state or local law.
Pay Range USD $18.00 - USD $23.50 /Hr.
Auto-ApplyBilling Coordinator
Account specialist job in Troy, MI
Salary: $ 50,000.00
We have partnered with a large law firm in the Troy, MI area to provide them with a Billing Coordinator. Please review the below description and let us know if you are interested.
Prioritized Must Have Skills for the Billing Coordinator:
#1. Must have Microsoft Office experience.
#2. Preferred accounting experience.
Responsibilities of the Billing Coordinator:
Work with attorneys and legal assistants to process, distribute and edit Pre-bills and invoices in a timely and accurate manner.
Prepare, verify, and submit electronic bills using various e-billing systems. Track and follow up to ensure that all submitted bills are accepted.
Have direct contact with clients to expedite processing as needed.
Facilitate resolution of billing discrepancies, research accounting records, troubleshoot and provide assistance in prevention and resolution of problems.
Update billing information in billing system as needed.
Distribute month-end reports.
Assist with cost recovery and trust accounting functions.
Track Pre-bills and inform attorneys of missed deadlines.
Assist with billing questions and projects.
Email and/or mail invoices.
Share responsibilities to answer and respond to calls received on the collection line.
Share responsibilities to answer inquiries from clients to general email account.
Assist with collection efforts as needed.
Assist with other accounting projects.
Requirements of the Billing Coordinator:
Law firm experience preferred, but not required.
Proficiency with Microsoft Office.
Ability to learn new accounting software.
Excellent computer skills a must.
Accounting experience preferred.
Bachelors degree in accounting preferred, but not required.
Other Key Requirements:
100% in office
No sponsorships or visa holders. No Corp-to-Corp.
Benefits of the Billing Coordinator:
Medical Insurance
Dental Insurance
401(k)
About the Company:
Cyfle is a global business dedicated to connecting talents worldwide. Our comprehensive RPO services, placement services, and training services help businesses unlock their full potential.
Medical Biller and Medical Office Manager
Account specialist job in Livonia, MI
Job Title: Medical Biller and Office Manager
Job Type: Full-time
We are seeking a highly organized and detail-oriented individual to join our healthcare team as a Medical Biller and Office Manager. This position is responsible for managing all aspects of medical billing, coding, and insurance claims while ensuring the smooth day-to-day operations of the office. The ideal candidate will possess strong administrative skills, be proficient in medical billing software, and have a deep understanding of medical insurance policies and compliance standards.
Key Responsibilities:
Medical Billing & Coding:
Accurately review patient records to ensure proper coding of diagnoses, procedures, and treatments.
Submit insurance claims and follow up on outstanding claims.
Ensure that billing procedures comply with healthcare laws, regulations, and insurance policies.
Monitor and track patient accounts to verify that payments are made timely.
Review and process patient billing inquiries, addressing issues related to charges, insurance claims, and payment schedules.
Maintain accurate and up-to-date patient billing information and files.
Work with insurance providers and healthcare professionals to resolve billing discrepancies and appeals.
Keep updated on changes in insurance policies, coding standards (e.g., ICD-10, CPT), and healthcare billing regulations.
Office Management:
Oversee day-to-day office operations, including managing office supplies, scheduling, and coordinating meetings.
Supervise and train administrative staff, providing guidance and support.
Manage patient appointments, ensuring timely and accurate scheduling.
Maintain a clean, organized, and efficient office environment.
Serve as the main point of contact for vendors, ensuring smooth coordination for supplies and office services.
Handle general office correspondence, including emails, phone calls, and mail.
Prepare reports and assist with budgeting for office operations and expenditures.
Ensure compliance with healthcare privacy laws, including HIPAA, to protect patient information.
Additional Responsibilities:
Assist in developing and enforcing office policies and procedures to streamline operations.
Collaborate with healthcare providers and management to ensure effective communication and patient care.
Handle patient inquiries related to billing, insurance, and office procedures.
Manage and resolve conflicts, complaints, and issues within the office environment.
Qualifications:
High school diploma or equivalent; additional education or certifications in medical billing, office administration, or healthcare management is a plus.
Proven experience as a Medical Biller, Office Manager, or in a similar administrative role in a healthcare setting.
Strong knowledge of medical terminology, insurance codes, and billing procedures.
Familiarity with billing software (e.g., Epic, Kareo, or similar) and office management tools.
Ability to handle sensitive and confidential information with discretion.
Excellent organizational, communication, and multitasking skills.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other office software.
Knowledge of HIPAA and healthcare compliance regulations.
Leadership skills and experience managing a team are highly preferred.
Benefits:
Competitive salary.
Health, dental, and vision insurance.
Paid time off (PTO).
Retirement plan options.
Continuing education opportunities.
If you're a motivated, detail-driven professional with a passion for helping others and managing efficient office operations, we encourage you to apply for this exciting opportunity!
Accounts Receivable Specialist
Account specialist job in Plymouth, MI
Absopure is an equal opportunity employer.
This position is primarily responsible for the collection of accounts receivable, clearing deductions and assisting customers.
Understand the company's business activity, Accounts Receivable and Billing System.
Daily invoicing and cash receipts entry and posting.
Follow-up on delinquent A/R and resolve problems.
Follow-up on unauthorized deductions.
Document all conversations with customers.
Update Marketing & Sales Authorization forms with bill-back, advertising, and other deductions taken.
Reprint customer requested invoices and mail/fax as necessary.
Prepare monthly Broker commissions reports & interact with brokers and customers.
Other Duties as assigned
We offer an excellent benefits package that includes Health Insurance, Dental Insurance, Vison Insurance, Company Provided Life and Disability Insurances, 401(k) with company matching and more!
Auto-ApplyTemp - Non-Clinical - Medical Biller / Medical Billing Follow Up (Days) Shelby Charter Twp, MI-26040
Account specialist job in Shelby, MI
Treva is a supplemental staffing agency located in metro Detroit, Michigan. We partner with multiple health care organizations throughout the United States to fill needs for contract, contingent and/or direct hire positions. Put our passion of matching professional candidates with incredible opportunities to work for you!
SHIFT DETAILS
Days
No weekends
SUBMISSION REQUIREMENTS
Medical Billing Experience-Required
Hospital/ Facility Billing Experience- Required
Really looking for temp to perm placement
COVID VACCINE REQUIRED by 1/4/2022
If working collaboratively with an established agency to secure your next career move is intriguing to you - send your resume today! An experienced recruiter will contact you to determine what YOUR needs and career goals are. We will work together as a team to find the best position that suits your needs. Treva offers competitive packages, a supportive and encouraging culture, and a team of professionals that want to see you succeed! Our goal is to establish and maintain a relationship with our candidate that allows us to be your go-to resource for any and all career moves!
For a complete list of open positions, please visit ************************************************
Accounts Payable / Office Assistant
Account specialist job in Sterling Heights, MI
Accounts Payable / Office Assistant Location: Sterling Heights - 38200 Schoenherr Rd., Sterling Heights, MI, 48312 Job Description:
We are seeking a detail-oriented and organized Accounts Payable / Office Assistant to join our team. The ideal candidate will be responsible for processing invoices, reconciling vendor statements, and assisting with general office tasks.
Responsibilities:
Process invoices and expense reports
Reconcile vendor statements
Assist with month-end closing procedures
Maintain accurate and organized financial records
Answer phones and direct calls as needed
Assist with other office tasks as assigned
Qualifications:
High school diploma or equivalent
Prior experience in accounts payable or general office administration
Proficient in Microsoft Office Suite
Strong attention to detail and organizational skills
Excellent communication and interpersonal abilities
Accounts Receivable
Account specialist job in Detroit, MI
Accounts Receivable Specialist
Company: Neighborhood Service Organization
Neighborhood Service Organization (NSO) is a non-profit organization dedicated to providing comprehensive and compassionate services to individuals and families in need. We are seeking an experienced Accounts Receivable Specialist to join our growing team. The ideal candidate will have a strong understanding of accounting principles, excellent communication skills, and a passion for making a positive impact in our community.
Key Responsibilities:
- Maintain and manage the Accounts Receivable system, ensuring accurate and timely processing of payments
- Monitor and follow up on any outstanding balances, working with clients to resolve payment discrepancies and outstanding invoices
- Prepare and submit invoices and statements to customers in a timely manner
- Reconcile accounts receivable ledger to ensure all payments are accounted for and properly posted
- Collaborate with other departments to resolve any billing or collection issues
- Prepare monthly reports on collection activity, aging reports, and cash flow projections
- Assist with the development and implementation of new policies and procedures to streamline the accounts receivable process
- Respond to customer inquiries and provide exceptional customer service
- Maintain accurate and complete records of all transactions and interactions with customers
- Keep track of any delinquent accounts and initiate collections procedures as needed
- Other duties as assigned.
Qualifications:
- Minimum of 2 years of experience in accounts receivable or related field
- Strong understanding of accounting principles and procedures
- Excellent communication skills, both written and verbal
- Proficient in Microsoft Office and experience with accounting software
- Ability to multitask and meet tight deadlines
- Strong attention to detail and accuracy
- Experience working with non-profit organizations a plus
- Bachelor's degree in Accounting or related field preferred.
Benefits:
- Competitive salary based on experience
- Health, dental, and vision insurance
- Generous paid time off and holidays
- 401(k) retirement plan
- Professional development opportunities
- Positive and supportive work environment.
NSO is an equal opportunity employer. We value diversity and inclusivity in our workforce and encourage people of all backgrounds to apply. Join our team and make a difference in the lives of those in our community. Apply now!
Accounts Receivable Specialist
Account specialist job in Clinton, MI
Job Description
SUMMARY: The overall function of the Accounts Receivable Specialist is to process and manage payments received and to provide related accounting and administrative support.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.
· Maintain up-to-date billing system.
· Prepare, verify, and process invoices.
· Collect on accounts by sending invoice reminders and communication with customers via phone, email, fax, or mail.
· Carry out billing, collection, and reporting activities according to specific deadlines.
· Reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted.
· Monitor customer account details for non-payments, delayed payments, and other irregularities.
· Research and resolve payment discrepancies.
· Review AR aging to ensure compliance.
· Maintain accounts receivable customer files and records.
· Process credit card payments and prepare bank deposits.
· Generate monthly, quarterly, or annual financial statements and reports detailing paid and unpaid invoices and other accounts receivable activity.
· Assist with month-end closing.
· Protect organization's values by keeping information confidential.
· Maintain compliance of IATF 16949 / ISO 9001 / ISO 14001
Follows all safety, housekeeping (5S) and company policies and procedures.
Coordinates and maintains all job responsibilities in a continuous and flexible manner and performs other related duties and job assignments as required.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE: High School Diploma or GED; Associates Degree equivalent from a two-year college or technical school preferred. Minimum of one to three years' experience in an accounts receivable role. Knowledge of general accounting principles, regulatory standards, and compliance requirements. Ability to calculate, post, and manage accounting figures and financial records. Proficiency in MS Office, including the ability to operate computerized accounting and spreadsheet programs. High degree of accuracy, attention to detail, and ability to contain confidentiality. Excellent analytical, problem solving, and decision-making skills.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Regularly spend long hours sitting and using office equipment and computers. Regularly spend long hours in intense concentration reviewing and entering financial information into a computer. Occasionally lift 5-10 pounds.
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Collections Specialist 2
Account specialist job in Southfield, MI
The Billing Specialist 2 will locate and notify holders of 121+ day delinquent accounts, attempt to recover payments, and work with account holders to reconcile past-due accounts. * Uses automated internal systems to identify and monitor overdue accounts
* Locates and contacts account holders by appropriate means, which may include mail, phone, or e-mail, to notify those customers of delinquent account status and to solicit payment
* Reviews terms of sales, service, or credit contracts; provides options to customers for debt repayment; establishes repayment schedules based on customers' financial situations
* Prepare customer accounts for Final Notice and Cancel Non-pay
* Reconcile payment history
* Review and contact the canceled customer accounts to provide settlement agreement to close the file as paid in full within 30 days, prior to the assignment to 3rd party collection agencies.
* Expert of the department processes, procedures and master the MAS and CRM programs to efficiently perform the advanced job responsibilities.
* Collects and posts payments to customer accounts
* Records pertinent data on collection efforts and customer financial status in database
* Research misapplied payments
* Manage non-routine problem solving and conflict resolution to offer excellence in customer relations
* Performs administrative and clerical functions as needed such as recording address changes and purging inactive records
Required Skills, Abilities, Education & Experience:
* Excellent verbal and written communication skills
* Proficient in Microsoft Office Suite or related software
* Basic understanding of local, state, and federal debt collection laws
* Basic understanding of principles and processes of customer service
* Ability to perform customer needs assessments and to consistently meet service quality standards
* Excellent time management skills
* Ability to identify issues and creatively solve problems
* Ability to learn and use relevant machinery and technology
* Associate degree in Business or related field or equivalent working experience required
* Inbound/Outbound call with ACD phone tree experience required
* Three years of experience in credit and collections work preferred
Collection Specialist
Account specialist job in Southfield, MI
GFL Environmental is looking for a Collections Specialist to join our team out of our Southfield, Michigan Office! The Collections Specialist will perform, administer, and coordinate all collection functions to reduce the aging of client A/R through review, analysis, and communication with clients. This is a hands-on position that involves communicating with clients and employees.
Key Responsibilities:
* Daily collection calls (Outbound/Inbound)
* Contact customers regarding overdue accounts and determine reasons for non-payment
* Maintain accurate records of all collection activities, conversations, and payment commitments with customers
* Monitor customer accounts for non-payment, late payment and other irregularities
* Process credit card payments
* Use skip tracing techniques to locate customers
* Research/investigate historical data and resolve payment discrepancies and provide backups to customers
* Respond to customer questions and requests and resolve those questions/issues
* Complying with applicable laws, regulations, policies and procedures
* Overcome stall tactics and objection by suggesting different options for debt payment
* Follow company policies, procedures, and directives from supervisors/managers
* Perform other duties and responsibilities as required or requested by management
Knowledge, Skills and Competencies:
* At least two years (2) of collection experience
* Working knowledge of Microsoft Office-Outlook, Word and Excel
* Must be able to work a flexible schedule
* Proficient computer and math skills
* Self-starter with the ability to manage multiple tasks and meet deadlines
* Proven interpersonal, organizational, analytical and problem-solving skills
* Strong communication with outstanding phone etiquette and interpersonal skills
* Able to work efficiently as a part of a team as well as independently
* Possess strong logic, ability to take initiative and able to negotiate
Working Conditions:
* Work in indoor office environment Hybrid schedule
* Noise level is usually moderate.
We thank you for your interest. Only those selected for an interview will be contacted.
GFL Environmental an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply. We seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.
We thank you for your interest. Only those selected for an interview will be contacted.
GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact *******************************
Auto-ApplyCollections Specialist 2
Account specialist job in Southfield, MI
The Billing Specialist 2 will locate and notify holders of 121+ day delinquent accounts, attempt to recover payments, and work with account holders to reconcile past-due accounts.
Uses automated internal systems to identify and monitor overdue accounts
Locates and contacts account holders by appropriate means, which may include mail, phone, or e-mail, to notify those customers of delinquent account status and to solicit payment
Reviews terms of sales, service, or credit contracts; provides options to customers for debt repayment; establishes repayment schedules based on customers' financial situations
Prepare customer accounts for Final Notice and Cancel Non-pay
Reconcile payment history
Review and contact the canceled customer accounts to provide settlement agreement to close the file as paid in full within 30 days, prior to the assignment to 3rd party collection agencies.
Expert of the department processes, procedures and master the MAS and CRM programs to efficiently perform the advanced job responsibilities.
Collects and posts payments to customer accounts
Records pertinent data on collection efforts and customer financial status in database
Research misapplied payments
Manage non-routine problem solving and conflict resolution to offer excellence in customer relations
Performs administrative and clerical functions as needed such as recording address changes and purging inactive records
Required Skills, Abilities, Education & Experience:
Excellent verbal and written communication skills
Proficient in Microsoft Office Suite or related software
Basic understanding of local, state, and federal debt collection laws
Basic understanding of principles and processes of customer service
Ability to perform customer needs assessments and to consistently meet service quality standards
Excellent time management skills
Ability to identify issues and creatively solve problems
Ability to learn and use relevant machinery and technology
Associate degree in Business or related field or equivalent working experience required
Inbound/Outbound call with ACD phone tree experience required
Three years of experience in credit and collections work preferred
InterJet West A&P Lead Mechanic
Account specialist job in Swanton, OH
Job DescriptionSalary:
Join our family-owned air cargo operation based in Toledo, Ohio. We are seeking a skilled and motivatedA&P Lead Mechanic to support our maintenance operation. This role plays a key part in ensuring safe, compliant, and efficient aircraft maintenance while providing technical leadership within the maintenance team.
Position Scope
This position supports maintenance operations for affiliated Part 135 and Part 125 operators, with work performed primarily under the Companys FAA Part 145 Repair Station. As business needs evolve, this role may also support future customers operating under FAA Part 121, subject to applicable approvals and regulatory requirements.
Schedule
Day shift, MondayFriday
Occasional overtime, after-hours callouts, and travel as required
Job Duties
Lead inspections, troubleshooting, and repairs on assigned aircraft
Provide technical guidance and oversight to maintenance personnel to ensure work is performed in accordance with approved data and regulatory requirements
Interpret and apply maintenance manuals, technical drawings, electrical schematics, company policies, and applicable Federal Aviation Regulations (FARs)
Coordinate and support line maintenance and aircraft return-to-service activities
Perform maintenance on ground support equipment as needed
Work outdoors and in varying weather conditions as required
Support aircraft recovery efforts and respond to maintenance issues as needed
Perform other duties as assigned
Qualifications
FAA Mechanic Certificate with Airframe and Powerplant ratings
Minimum 7 years experience on heavy aircraft (line maintenance preferred)
Strong troubleshooting skills with the ability to efficiently return aircraft to service
Ability to obtain B737 run and taxi authorization within 90 days of hire
Ability to tow aircraft within 90 days of hire
Demonstrated leadership skills with effective communication and interpersonal abilities
Ability to travel for aircraft recovery as required
Availability to take after-hours calls from flight mechanics to resolve maintenance issues
Ability to lift up to 75 lbs., climb ladders, and maneuver around aircraft
Passport or ability to obtain a passport within 60 days of hire
Must be at least 18 years of age
Eligibility to work in the United States
Valid drivers license
Successful completion of pre-employment DOT drug screening and required background checks
Ability to obtain and maintain an airport SIDA badge
Benefits
Competitive compensation, commensurate with experience and base location
Health, Dental, and Vision benefits (employee + dependents options)
401(k) with company match
PTO accrual
Family-owned company with an emphasis on work-life balance
Required training provided as applicable to the role
InterJet West is an equal opportunity employer. We believe in creating an inclusive environment for all employees and applicants. We comply with applicable laws regarding equal opportunity and affirmative action. We provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. We are committed to providing reasonable accommodations for qualified applicants with disabilities and disabled veterans, consistent with applicable law and FAA safety and regulatory requirements. If you require assistance during the application process, please contact *********************.
Collection Specialist
Account specialist job in Southfield, MI
GFL Environmental is looking for a Collections Specialist to join our team out of our Southfield, Michigan Office! The Collections Specialist will perform, administer, and coordinate all collection functions to reduce the aging of client A/R through review, analysis, and communication with clients. This is a hands-on position that involves communicating with clients and employees.
Key Responsibilities:
Daily collection calls (Outbound/Inbound)
Contact customers regarding overdue accounts and determine reasons for non-payment
Maintain accurate records of all collection activities, conversations, and payment commitments with customers
Monitor customer accounts for non-payment, late payment and other irregularities
Process credit card payments
Use skip tracing techniques to locate customers
Research/investigate historical data and resolve payment discrepancies and provide backups to customers
Respond to customer questions and requests and resolve those questions/issues
Complying with applicable laws, regulations, policies and procedures
Overcome stall tactics and objection by suggesting different options for debt payment
Follow company policies, procedures, and directives from supervisors/managers
Perform other duties and responsibilities as required or requested by management
Knowledge, Skills and Competencies:
At least two years (2) of collection experience
Working knowledge of Microsoft Office-Outlook, Word and Excel
Must be able to work a flexible schedule
Proficient computer and math skills
Self-starter with the ability to manage multiple tasks and meet deadlines
Proven interpersonal, organizational, analytical and problem-solving skills
Strong communication with outstanding phone etiquette and interpersonal skills
Able to work efficiently as a part of a team as well as independently
Possess strong logic, ability to take initiative and able to negotiate
Working Conditions:
Work in indoor office environment Hybrid schedule
Noise level is usually moderate.
We thank you for your interest. Only those selected for an interview will be contacted.
GFL Environmental an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply. We seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.
We thank you for your interest. Only those selected for an interview will be contacted.
GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact *******************************