The Senior Accounts Payable Specialist plays a crucial role in processing invoices accurately and efficiently. They are responsible for verifying, coding, and processing invoices to ensure adherence to established policies and procedures while maintaining clear communication with vendors to resolve discrepancies and ensure timely payments. This team member will play an important role in developing and implementing accounts payable policies and best practices. This role will also reconcile vendor statements, enter data into the ERP system, and work with team members to ensure month-end procedures are completed in a timely manner.
Duties and Responsibilities
Ensure accurate invoice coding and approvals in alignment with company policies and procedures.
Validate that invoices received for each accounting period have been entered and accounted for.
Foster and maintain strong relationships with vendors and internal stakeholders, resolving discrepancies and inquiries promptly and professionally.
Coordinate payment processing schedules in accordance with company guidelines and vendor terms to ensure timely disbursements.
Review sales tax amounts charged by vendors to ensure compliance with state tax requirements.
Monitor vendor accounts to ensure timely payments and accurate records.
Support the monthly closing process by ensuring all invoices are processed before the cutoff date and reconcile vendor statements.
Support the Corporate Finance Manager to evaluate and enhance accounts payable procedures, implementing improvements that strengthen efficiency and internal controls.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties and Responsibilities are not comprehensive and can be changed at any time, with or without notice.
Required Experience, Education, and Qualifications
High school diploma or equivalent; additional coursework in accounting or finance is a plus
3 5 years of hands-on accounts payable experience required; prior experience in the construction industry is strongly preferred
Collaborative mindset and positive interpersonal skills, with a demonstrated ability to work effectively across teams
Experience managing accounts payable across multiple entities or divisions, ideally within large or complex organizational structures
Effective time management and organization skills with exceptional attention to detail.
Valid driver s license
Must have reliable transportation to the workplace(s)/ job location(s)
Ability to pass drug screening
Must be able to work in the United States without corporate sponsorship now and in the future
Preferred Education and Experience
Supervisory or managerial experience
Experience with Spectrum ERP or similar
Bilingual in English & Spanish
Work Environment/Physical Demand
Position type, travel, and expected hours of work
This is a full-time office position.
Typical hours will range from 40-45 hours per week and are subject to change.
Office Location
130 60th Street SW, Grand Rapids, MI 49548
About Kent Companies
Kent Companies is a full-service concrete contractor with expertise in commercial and industrial concrete construction, mixed-use construction, multi-family housing, and a full range of concrete-related specialties. Every Kent Companies project is marked by our Four Hallmarks: Safety, Productivity, Quality, and Customer Service. We believe in providing challenging work, opportunities for professional development, and industry-leading compensation packages. And it s all wrapped in a culture built on values and integrity. We deliver on our promises.
EEO Statement
At Kent Companies, we value a diverse, inclusive workforce, and we provide equal employment opportunity for all applicants and employees. Kent Companies does not discriminate on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all employment practices and personnel actions, including but not limited to hiring, recruiting, promotions, performance evaluations, termination, and compensation decisions.
The Company will strive to ensure that all employees and prospective employees will be treated equally in regard to recruitment, employment, promotions, demotions, discipline, termination, access to benefits and training, leaves of absence, and layoffs. The Company will further ensure that its management staff is aware of the Company s commitment to this policy and each member understands their individual role in the process of administering this plan.
Kent Companies will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship.
$46k-61k yearly est. 60d ago
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Client Relations Specialist - Standale
Azpetvet
Account specialist job in Walker, MI
Client Relations Specialist
"We're hiring a Client Relations Specialist (Front Desk Receptionist) for our growing animal hospital.
Salary: $17 - $21.50 / hour
Benefits of being part of the AZPetVet team:
3 weeks of Paid Time Off in your first year
7 paid holidays
Industry-leading pet care discount
Scrub/uniform allowance.
Health, Dental, Vision, and HSA
Paid parental leave.
Hands on training and mentorship
Personal and professional development and opportunities for growth
How You'll Make a Difference:
As a Client Relations Specialist (receptionist), you are often the first and last face our clients see. When you join the AZPetVet team, you will help create positive, lasting impressions and build trust and loyalty with patients.
Greeting patients and clients with a warm, friendly smile and convey a calm, compassionate, and reassuring demeanor.
Help answer any questions a client may have, including referring them to another team member if needed.
Update patient records.
Collect and process payments.
Retrieve prescriptions.
Assist clients with pet supply and grooming purchases.
Maintain front lobby area in a clean, neat, and orderly manner.
How You'll Succeed:
Comfortable interacting with furry, fuzzy, feathered, and scaly friends with calm and compassion
Have strong interpersonal and oral communication skills.
Have basic office skills such as typing, filing, and professional phone etiquette.
Have your high school diploma or equivalent (preferred)
Since opening our doors in 1984, the AZPetVet family has grown to include 22 small animal, general practice hospitals in the Greater Phoenix Metro area. Bonded by our commitment to provide WOW service to our clients and patients, we are humbled and honored each day to work alongside such a dynamic and diverse team of incredible professionals. Driven by our core values of collaboration, courage, compassion, and creativity, AZPetVet employees embrace the opportunity to make a difference in our local communities.
TAG - The Aspen Group was built on the simple idea of bringing better healthcare to more people. The independent health care practices TAG supports, operate more than 1,300 locations in 45 states through its six consumer healthcare brands: Aspen Dental , ClearChoice Dental Implant Centers , WellNow Urgent Care , Chapter Aesthetic StudioSM and AZPetVet. Combined, the practices serve more than 35,000 patients a day and more than 8 million patients each year. TAG is headquartered at 800 W. Fulton Market in Chicago. For more information, visit teamtag.com.
TAG-The Aspen Group, its affiliates, related companies and supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability."
$17-21.5 hourly Auto-Apply 60d+ ago
Customer Service
Fitzpatrick Acquisitions LLC 3.3
Account specialist job in Greenville, MI
Job Description
Build a strong
Foundation
both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in the restaurant industry and who want to be a part of the largest restaurant company in the world! If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed!
We offer the following:
A commitment to promote from within
Training and mentorship programs
Tuition reimbursement and scholarship opportunities
Reward and recognition culture
Competitive Pay
Flexible schedules- day, night and evening shifts
Free meal each shift
Eligibility to accrue paid vacation time
Career advancement and professional development opportunities
Medical benefits
Health and Wellness programs
401K plan with 6% match
PERKS! Discounts on mortgages, vehicles, cell phones, gym memberships and more
KFC Foundation Programs include FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more!
The responsibilities of the team member will include:
Interaction with customers: receiving orders, processing sales and monies and managing customer issues.
Preparation of products.
Maintaining quality of product.
Monitoring all service equipment.
Uncompromising standards in maintaining a clean and safe work environment (per Labor Board and OSHA regulations and Company standards), Unloading, stocking and maintaining required inventory level.
Champions recognition and motivation efforts
Requirements
The ideal candidates must want to have fun serving great food to our customers!
Must be at least 16 years of age
Accessibility to dependable and reliable transportation
Excellent communication skills, management/leadership and organizational skills.
Physical dexterity required (the ability to move up to 50 lbs. from one area to another).
Attendance and Punctuality a must
Operating of cash register as needed and making change for other cashiers.
Basic Math skills
Complete training certification
Enthusiasm and willingness to learn
Team player
Commitment to customer satisfaction
Strong work ethic
$25k-31k yearly est. 11d ago
Route Sales & Service Specialist
Absopure Water 4.1
Account specialist job in Grand Rapids, MI
Absopure is an equal opportunity employer.
Represent the company during sales, service and delivery of refreshment services to home and office accounts in a safe, courteous and timely manner.
1. To deliver all scheduled products/units a day.
2. Manage product truck inventory throughout the business day.
3. Acquire new customers via referrals and potential prospecting.
4. Create an accurate invoice using a handheld device for each sale.
5. Work safely and efficiently while lifting and moving product.
6. Other duties assigned as needed
Requires a High School Diploma / GED and a valid Driver's License. Will be required to obtain a CDL-B license with Airbrakes Endorsement through company provided training. Additionally requires a good driving record and the ability to lift and carry 50 lbs repeatedly.
We offer an excellent benefits package that includes Health Insurance, Dental and Vision Insurance, Company Provided Life and Disability Insurances, 401(k) with company matching and more!
$38k-49k yearly est. Auto-Apply 60d+ ago
Account Representative- Client Services
Quadax
Account specialist job in Grand Rapids, MI
Quadax offers the total package: premier healthcare revenue cycle tools supported by a first-class customer service organization. We assist providers to achieve their financial goals of increased cash flow with increased efficiency and decreased expense.
Quadax is a national leader in Revenue Cycle Management for laboratories, specializing in outsourced services and cloud-based software. We help laboratories in all disciplines navigate unique reimbursement challenges; emerging medical technology providers particularly benefit from our experience with thousands of successful reimbursement outcomes.
Within Quadax EDI Services, the expertise of our Edits & Documentation Group and the partnership of our dedicated support staff give Quadax clients the edge, enabling them to collect better, collect faster, and collect more. We equip you with Xpeditor, featuring comprehensive claims management and editing, with Xtensions for remittance management, denial management, eligibility and claim status transactions, and support for Axis, our Audit Control application for management of RAC and other audits.
Quadax is committed to improve the financial performance of organizations in the healthcare industry by creating efficiencies in their revenue cycle with innovative strategies, products, and services built on superior technologies, delivering relational service with integrity and dedication. We put people first, corporately embracing integrity, respect, teamwork, and dependability.
Job Description
Our Account Representatives act as a conduit between clients, who bill medical insurance claims electronically, and Quadax. The Account Representative is the face of Quadax and interacts with both clients (hospitals and physician practices) and Quadax personnel alike.
***Preferred location for this position is Grand Rapids or Lansing Michigan***
***This is not a Sales position.***
Responsibilities:
Assist clients with setup, some implementation, and daily operations of the Quadax electronic claims processing software called Xpeditor.
Must be ready and able to train staff (current and new) on product features as well as everyday use.
Read multiple reports and try to identify billing trends for clients.
Present clients with additional products and features.
Contact different insurance payers while researching reasons why medical claims did not pay or pass edits.
Assist clients in writing custom data converts and test these upon implementation.
Other duties as assigned.
Qualifications
Must currently reside in Michigan near Lansing or Grand Rapids
Bachelor's degree preferred
Detail oriented and good investigative and software troubleshooting skills
Must be able to multitask
Knowledge of medical billing practices or Electronic Data Interchange processes
Ability to maintain a professional relationship with multiple clients while being personable, to establish better lines of communication
Must be “jack of all trades” and be able to learn essential functions of the many different departments and teams that stand behind the Quadax product
Sufficient public speaking skills
Must be willing to travel via plane with overnight stays
Ability to maintain confidentiality
Additional Information
Competitive benefits package including PTO, flex scheduling, health insurance, dental insurance, 401k
Employee referral program
Various monthly wellness driven initiatives
Clean, modern work space
Conservative and health conscious culture
Paid Holidays
Basic Life Insurance and Short Term Disability plans at no cost
Yearly reviews with salary increases and opportunity for career advancement
Apply Now:
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$27k-33k yearly est. 60d+ ago
Gift Processing Specialist - US
The Christian Reformed Church In North America 3.7
Account specialist job in Grand Rapids, MI
Job DescriptionDescriptionPURPOSE/OVERVIEW: Provide accurate and timely processing of donations according to established procedures and in compliance with policies, timelines, donor intent, and IRS regulations. Actively maintain CRM data integrity to ensure accurate constituent records.
Please note: This position is part time, 18-20 hours per week, and will be based in the Grand Rapids, MI office. However, due to the current COVID-19 restrictions in place, it will be temporarily remote. Possible opportunity for hybrid and flex schedule.
KEY RESPONSIBILITIES:Essential Duties and Responsibilities:
1. Open, electronically deposit, reconcile, and record all mailed donations on a daily basis while adhering to the defined process for financial controls and accuracy of donation entry. 2. Reconcile online donations, including annual gift catalog donations, on a daily basis while adhering to the defined process for financial controls and accuracy of donation entry. 3. Process receipts in a timely manner, both electronic and mail receipts, following established receipting guidelines and IRS regulations. 4. Partner with finance team to provide accurate and timely deposit information and resolve any discrepancies. Provide backup documentation for multiple giving platforms, including fee structure reconciliation. 5. Troubleshoot online giving issues for donors, resolving the issue and following up by phone or email with the donor. 6. Ensure that Individual Retirement Account, stock, estate, donor-advised fund, and multi-agency donations are processed appropriately and acknowledged based on established guidelines and regulations. 7. Participate in annual audit work, providing all required information to finance team in a timely manner. 8. Prepare cash for deposit. 9. Provide remote deposit of non-revenue checks for finance team. 10. Identify special circumstances that require additional research or input; perform the necessary research, and or obtain appropriate guidance. 11. Maintain CRM data integrity through impeccable entry of new contact information, monitoring and scrubbing duplicate data from integrated systems, and updating demographic and mailing information. 12. Collaborate with WR fundraising and finance teams by providing accurate revenue reports, answering questions regarding gifts, and providing excellent internal customer service. 13. Other duties as assigned.
SKILLS, KNOWLEDGE & EXPERTISE:Qualifications:
1. Demonstrated accurate and fast data entry skills 2. Demonstrated ability to follow established procedures and willing to recommend areas for improvement 3. Ability to maintain positive relationships and communicate effectively with colleagues and constituents 4. Display the utmost integrity and discretion. Previous experience handling confidential information is preferred 5. Demonstrated excellence and skill in research and problem-solving 6. Ability to prioritize customer service 7. Ability to exercise appropriate judgment in situations with unclear information 8. Basic knowledge of financial accounting. Demonstrated ability to reconcile financial information 9. Intermediate experience with Microsoft Word and Excel 10. A desire to learn new technical functions and become adept at usage and features of the CRM and related systems 11. Disciplined, self-motivated, and able to work with minimal supervision 12. Be supportive of the work of World Renew 13. Demonstrated commitment to promote a work environment that values diversity and equality, as well as have respectful relationships with others 14. Committed to working towards gender equality, equity and justice in all aspects of our programming, plans, policies and organizational structure
Education & Experience: 1. Some college coursework preferred 2. At least one year of experience maintaining database information is required. 3. Experience working in Salesforce NPSP is preferred.
Language Skills:
Excellent command of the English language, both written and verbal, is required.
PHYSICAL DEMANDS & WORK ENVIRONMENT:Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. This position is primarily a sedentary, office-based position 2. Dexterity of hands and fingers to operate a computer keyboard, mouse, and other computing equipment. 3. Occasional lifting of backup documentation boxes into and out of storage (up to 15 pounds).
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. 1. The work takes place in one of the offices of World Renew. 2. Limited travel within the United States and Canada may be required on occasion. 3. This position requires work during peak seasons, including calendar year-end.
Application Instructions: Please upload your resume and cover letter as one .pdf or .doc/.docx file.
$50k-79k yearly est. 15d ago
Territory Account Specialist
Essity Aktiebolag (Publ
Account specialist job in Grand Rapids, MI
Territory AccountSpecialist - INCO Who We Are Essity is a global leader in health and hygiene headquartered in Stockholm, Sweden, with a North American headquarters located in Philadelphia, PA. We are a multi-billion-dollar company with a purpose to break barriers to well-being for the benefit of consumers, patients, care givers, and customers across the globe. We do this through innovations in our Professional Hygiene, Consumer Goods, and Health & Medical business units that provide hygiene and health solutions to over a billion people every day worldwide.
Working at Essity is more than a career, it is where you will play your part in a better future, to improve well-being for people and have opportunities to drive positive change for society and the environment. As an employee at Essity, you will belong to a team where you feel valued, are safe, supported to grow and challenged to generate business results in a friendly and open atmosphere.
About the Role
Essity is looking for an experienced Territory AccountSpecialist - INCO. Responsibilities will include prospecting and maintaining all segments in the assigned territory including, but are not limited to; Long Term Care, Assisted Living and Memory care for ESSITY North America Incontinence (INCO) business. This role will be part of a regional team to grow the healthcare business by targeting independent facilities and facilities within regional and national chains. Primary focus will be selling and maintenance and will report to the Regional Sales Manager.
This will be a remote position responsible for covering Southeastern Wisconsin, Michigan, Chicago and surrounding territories. The ideal candidate should be located within the aligned territory and have ability to travel often.
We're looking for people who embody our values, aren't afraid to challenge, innovate, experiment, and move at a fast pace. We're always looking for ways to improve our products and ourselves. If this is you, we'd love to talk.
What You Will Do
* Prospect new business and convert, up sell, and maintain all independent business.
* Maintain and provide service to all independent Essity buying facilities.
* Work closely with Regional Key Account Manager to install all newly acquired facilities for chains.
* Manage relations and build rapport with all distribution reps and all end user facilities within territory.
* Target existing accounts for opportunities with premium products and line extensions
* Drive growth and profitability through leveraging the entire product assortment and appropriate pricing strategy.
* Build rapport and prospect with assigned distribution, GPO and Essity counterparts.
* Work with Revenue Management on new business opportunities to ensure appropriate pricing/terms.
* Support facility level customer business reviews.
* Manage relationships with GPO and distribution sales representatives.
* Plan and attend local/territory trade shows.
* Cross training with the clinical representatives
* Business plan development and execution via quarterly business reviews with distribution partners and regional end customers
* Approximately eighteen (18) calls per week
* Operate in a manner consistent with ESSITY's beliefs and behaviors.
* Maintain all organizational processes (CRM system, Expense Management System, etc.)
* Perform other essential responsibilities as deemed necessary.
Who You Are
* Bachelor's Degree and/or three (3) plus years' experience in account management role
* Three (3) plus years of experience in sales or account management; Healthcare industry preferred such as Long-Term Care Requires ability to work day and night shifts as needed.
* Proven track record of leading the sales process for account opportunities including prospecting, negotiating and closure.
* Strong working knowledge of Microsoft Office
* Effective Team Collaboration
* Effective internal and external communication skills
* Ability and willingness to travel 70% to domestic location.
* The ability to drive a motor vehicle and possession of a valid driver's license is required.
What We Can Offer You
At Essity, we believe every career is as unique as the individual and empower employees to reach their full potential in a winning culture motivated by a powerful purpose.
Compensation and Benefits
$75,000 - $85,000 annual salary range + sales incentive + benefits
Pay offered may vary depending on multiple individualized factors such as knowledge, skills, and experience.
Along with competitive pay you will be eligible for the following benefits:
* United Healthcare PPO / EyeMed Vision Insurance / Delta Dental Insurance
* Wellness program provided through Rally
* Healthcare and Dependent Care Flexible Spending Accounts (FSA)
* 401(k) with employer match and annual employer base contribution
* Company paid Basic Life, AD&D, short-term and long-term disability insurance
* Employee Assistance Program
* PTO offering with Paid Holidays
* Voluntary benefits to include: critical illness, hospital indemnity, and accident insurance
* Employee discounts program
* Scholarship program for children of Essity employees.
Collaborative and Caring Culture | Empowerment & Engaged People | Work with Impact and A Powerful Purpose | Individual Learning & Career Growth | Health & Safety Priority | Sustainable Value Together| Innovation| Sustainable Working Life | Total Reward
Additional Information
The Company is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, or any other characteristic protected by federal, state, or local law.
If you require reasonable accommodation as part of the application process please contact *******************************
Together, we are improving lives, every day
Working at Essity is not just a career; it is a chance to directly make the world a healthier, more hygienic and safer place. With impactful innovations coupled with sustainable solutions, we strive to reach more people every year with the necessary and essential solutions for well-being.
Application End Date:
Job Requisition ID:
Essity258707
$75k-85k yearly Auto-Apply 9d ago
Bilingual Account Representative
Total Quality Logistics, Inc. 4.0
Account specialist job in Grand Rapids, MI
Country USA State Michigan City Grand Rapids Descriptions & requirements About the role: The Bilingual Account Representative role at TQL is an opportunity to build a career with a logistics industry leader that offers an award-winning culture and high earning potential with uncapped commission. More than just an entry level sales role, you will be responsible for supporting and working with an established sales team to identify areas of opportunity with their customers to drive revenue. No experience necessary; you will start your career in an accelerated training program to learn the logistics industry. Once training is complete, you focus on growing new and existing business by presenting TQL customers with our transportation services and handling freight issues 24/7/365.
What's in it for you:
* $40,000 minimum annual salary
* Uncapped commission opportunity
* Want to know what the top 20% earn? Ask your recruiter
Who we're looking for:
* You compete daily in a fast-paced, high-energy environment
* You're self-motivated, set ambitious goals and work relentlessly to achieve them
* You're coachable, but also independent and assertive in solving problems
* You're eager to develop complex logistics solutions while delivering great customer service
* College degree preferred, but not required
* Military veterans encouraged to apply
What you'll be doing:
* Communicate with the sales team and customers to build and maintain ongoing relationships with customers that have Mexico cross-border shipping needs
* Manage projects from start to finish while overseeing daily shipments and resolve issues to ensure pickups and deliveries are on time
* Work with the sales team to provide and negotiate competitive pricing
* Input, update and manage shipment information in our state-of-the-art systems
* Collaborate with the support team to guarantee each shipment is serviced properly
* Assist with billing and accounting responsibilities as needed
What you need:
* Fluent in Spanish and English
* Elite work ethic, 100% in-office, expected to go above and beyond
* Extreme sense of urgency to efficiently juggle dynamic operations
* Strong communication skills with ability to handle conflict
* Solution-focused mindset and exceptional customer service
* Ability to work with the latest technologies
Why TQL:
* Certified Great Place to Work with 800+ lifetime workplace award wins
* Outstanding career growth potential with a structured leadership track
* Comprehensive benefits package
* Health, dental and vision coverage
* 401(k) with company match
* Perks including employee discounts, financial wellness planning, tuition reimbursement and more
Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered
About Us
Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it.
As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck.
What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big.
Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.
If you are unable to apply online due to a disability, contact recruiting at ******************
*
$40k yearly 44d ago
Medical Billing Specialist
Orthopaedic Associates of Michigan 3.8
Account specialist job in Grand Rapids, MI
Title: Medical Billing Specialist
Location: 1111 Leffingwell Ave. NE, Grand Rapids, MI 49525 (Candidates must live in Michigan or plan to relocate.)
Hours: Typical schedule is 8:00AM-5:00PM, Monday-Friday (After training, there is the potential to work 4 10's)
Work Environment: Remote (Will be expected to report to above address for training and come onsite for meetings as requested.)
About Us
Orthopaedic Associates of Michigan (OAM) is proud to be West Michigan's most established orthopaedic practice. Our physicians and team members provide exceptional, individualized care for patients of all ages. As the most comprehensive independent provider of musculoskeletal care in the region, we provide total care from diagnosis, to treatment, and all the way through rehabilitation.
Patients at OAM will have access to our Specialized Surgeons, Physical and Occupational Therapists, MRI and X-ray services, and orthopaedic bracing. Patients are also able to receive care from our Bone Health Clinic, OAM Now Urgent Orthopaedic Care Clinic, and Surgery Center at MidTowne - all of which are committed to optimizing their treatment outcomes.
Our teams work together to maximize and adjust treatment quickly and easily, resulting in a smoother, faster recovery for patients. From neck to toe, and from traumatic injuries to chronic conditions, patients will receive compassionate care that will allow them to embrace their full potential. Patient goals are our goals - we will restore their health so they are functioning as fully as possible in the activities they love at home, work, and in everyday life.
Position Summary
As the Billing Specialist at OAM, you will be responsible for managing the administrative responsibilities of billing insurance and processing payments for the practice, which includes office visits, surgeries, injections, x-rays, etc.. You will work closely with patients and third-party billers to ensure that all claims have been processed correctly and paid in a timely matter. A detail-oriented and analytical mindset will be key to helping you succeed in this role.
Essential Responsibilities
Answer incoming calls to the billing department in a prompt and courteous manner.
Research account balances for patients and assist with payment resolution.
Verify patients' insurance coverage and update any changes in their charts.
Process refund forms for overpaid accounts.
Communicate with payers to appeal payments that do not match contractual agreements.
Identify, track, and resolve overdue insurance balances using NextGen tasking system.
Post all payments by line item in a timely and accurate manner. Balance transactions at the completion of each batch.
Identify all payments and rejections that weren't processed correctly or according to contract for further action.
Resubmit insurance claims as necessary with all supporting documentation.
Create secondary claims in NextGen and forward the explanation of benefits to insurance claims processing staff.
Print and forward all EOB's that have been identified as not paid per contract or require additional information and research to appropriate insurance collectors.
Prepare and submit professional appeal letters to insurance payers on claims rejected or paid incorrectly.
Work with insurance companies to identify payments that were received without explanation of benefits or are not identifiable.
Respond to inquiries from insurance carriers.
Manage relationships with staff from assigned insurance carriers.
Maintain patient confidentiality; comply with HIPAA and compliance guidelines established by the practice.
Performs other duties or functions as assigned .
Required & Preferred Qualifications
Education, Training, and Experience:
Required:
1+ years of medical billing experience.
Experience working in EMR/EHR systems and third-party payment portals.
High School Diploma/GED
Preferred:
Bachelor's degree in business or related field.
Experience working with PT, OT, and DME.
Experience working in NextGen.
Specific Skills, Knowledge, and Abilities:
Excellent verbal and written communication skills.
Ability to easily and efficiently pull reports from various computer applications.
Integral knowledge of accounts receivable and point-of-service patient collections.
Knowledge of CPT/ICD-10 coding.
Ability to multitask and remain detail-oriented when working in fast-paced environment.
Microsoft Office and Windows based applications knowledge.
Motor, Sensory, and Physical Requirements:
Ability to sit for long periods of time.
Manual dexterity required to operate modern office equipment.
Occasional bending, stooping, lifting (of up to 50 lbs), and reaching may be required.
Normal or correctable range of hearing and eyesight.
Remote Requirements:
Clearly defined workspace equipped with desk, chair, surge protector, and high speed internet.
Employee agrees that OAM equipment will not be used by anyone other than the employee and only for business related work. The employee will not make any changes to security or administrative settings on OAM equipment. The employee understands that all tools and resources provided by the company shall remain the property of the company at all times.
The employee will report any internet or power outages to supervisor and make appropriate temporary work arrangements for completing work duties.
$31k-40k yearly est. Auto-Apply 27d ago
Customer Service-Entry Level
Innovative Client Connections
Account specialist job in Holland, MI
ICC West, Inc. is a marketing firm that recently opened in Holland, MI and specializes in marketing programs for our client's products and services. The client base for ICC West has expanded to leaders in Satellite Television and Consumer Electronics. With the unveiling of our solidified and effective marketing program branched from our corporate office in Grand Rapids, MI. ICC West, Inc. has developed an undeniably powerful presence in some of the world's largest chain retailers in a short amount time.
Job Description
ENTRY LEVEL~ FILLING IMMEDIATELY!!!
Degree...No Experience? Experience... No Degree?
FULL PAID TRAINING PROVIDED!
CUSTOMER SERVICE
MARKETING
CAMPAIGN DEVELOPMENT/ PR ADVERTISING
MANAGEMENT / ASSISTANT MANAGEMENT
We are looking for people with potential and an ambitious drive, rather than experience, to aggressively expand in the area!
We have an aggressive expansion plan laid out and are looking to find a person who would love to work in a, fun, competitive, positive-minded environment.
We do not do telemarketing, residential sales, door to door, B2B, or cold calling! We offer a guaranteed hourly base pay plus commission with bonuses available.
Qualifications
Who We're Looking For:
You can be ENTRY LEVEL or experienced.
You must possess people skills.
You must have good work ethic.
You must be confident you'll be successful, just waiting for a career opportunity where you can prove yourself.
No Experience Necessary!
To schedule an interview this week with our hiring manager please submit your resume to the above email address!
Additional Information
All your information will be kept confidential according to EEO guidelines.
$25k-32k yearly est. 9h ago
Account Specialist
DTS Fluid Power 3.6
Account specialist job in Holland, MI
Applied Industrial Technologies is currently seeking an AccountSpecialist to join our team. In this role, you'll get to flex your muscles by planning, implementing, and executing target industry marketing programs. You'll help bring it all together as you call on engineers, maintenance, purchasing and others using your consultative selling approach to learn about your customers' applications and needs.
Along the way, you'll receive some of the industry's best benefits, unrivaled career development opportunities, and be a part of the best team in the industry. If you think you have what it takes we'd love to hear from you - apply today!
Responsibilities:
Perform a day to day review and processing of requisitions as assigned.
Perform data order entry into AIT's and customer's systems to obtain quotes, issue purchase orders, and maintain the blanket purchase orders for the relevant business.
Evaluate and resolve changes in part numbers through MSSR function, manufacturers or changes to fit, form, and function. Work with customer personnel to obtain approval of changes prior to material receipt. Notify customer of items that are obsolete or discontinued.
Continually identify duplicate stock codes or product.
Maintain lead times for those items on the look ahead.
Work with service centers to collect information on weekly backlog and past due reports.
Work with service centers and customers to expedite orders.
Provide product sourcing assistance and continually pursue products within our scope of supply.
Address specific problems as they relate to notifications.
Work directly with warehouse personnel and service centers to resolve receiving issues
Resolve, monitor, and track all product warranty issues with the service center.
Track cost savings achieved by Applied and documented value add to our customers.
POSITION REQUIREMENTS
The ideal candidate will possess the following experience, traits, and skills as they join our team and help move us to the next level.
Equivalent to bachelor's degree in business, sales or marketing related fields
3 to 5 years' industry related work experience.
Proven experience in developing new business, building repeat business, and managing a sales territory
Relationship-building skills at all levels with customers and prospect organizations
Hands-on product demonstrations for customers and prospects; mechanical aptitude
Valid driver's license and satisfactory driving record are essential
Preferred:
Experience in a related field of Applied product - bearings, power transmission components, fluid power, general industrial supplies, etc.
Desired characteristics:
Self-starter, self-motivated, and willing to take on tasks of all types to get the job done
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
$38k-58k yearly est. Auto-Apply 60d+ ago
Collector
Stenger & Stenger Pc 3.5
Account specialist job in Grand Rapids, MI
About Us:
Stenger & Stenger, founded in 1994 in Grand Rapids, MI, is a fast-growing, dynamic law firm specializing in creditors' rights across 9 states. Our mission is to provide the highest quality legal services while ensuring fair and compassionate resolutions for consumers. Our success is driven by the highly effective use of legal remedies by dedicated and motivated team members. The firm offers a friendly, fast-paced work environment and is committed to facilitating professional growth for top talent in our collaborative, supportive, and technology-driven workplace. Our vision of setting the bar together through compliant, effective legal collections is done through our core values of:
Hard Work
Innovation
Teamwork
Performance
Excellence
About the Role:
We are seeking an experienced collector located in the greater Grand Rapids Metro area to join our growing team in retail consumer collections. If you enjoy working on a team in a fast-paced environment and have an interest in leveraging the latest in technology, the firm could be a good fit for you. Our Collectors enjoy an excellent performance-based incentive compensation program in addition to hourly rates commensurate with individual experience. As a Collector at the Firm, your primary duties will include:
Handling inbound and outbound collections calls efficiently and effectively
Effectively analyzing customer accounts making sound decisions regarding repayment
Drive revenue by collecting payment-in-full and establishing repayment plans
Maintain and update customer files accurately
Closely follow collections scripts to ensure client expectations
Record all customer payments accurately
Notate all customer conversations and circumstances accurately
Interact effectively with all internal and external customers
Abide by all rules and regulations established by the FDCPA, FCRA and all state laws
Our most successful team members share the following background and skills:
At least 2 years of experience in consumer debt collection
Bilingual (English/Spanish) Preferred
Excellent active listening, written and verbal skills
Determination to meet or exceed individual goals
Strong customer service skills
Exceptional negotiation skills
Independent thinking and practical problem solving
Why Join Us?
At Stenger & Stenger, P.C., we foster a culture of collaboration and innovation, offering numerous opportunities for growth and development. Our team values dependability, strong work ethic, and a passion for achieving positive outcomes for our clients. We also offer:
Competitive compensation
Health, dental, and vision benefits after 90 days
401k retirement plan after 6 months of service
Paid holidays and generous time off
Firm provided life and disability insurance
Employee Assistance Program to help navigate life's challenges
$40k-49k yearly est. Auto-Apply 60d+ ago
Accounts Payable/Receivable Specialist
Stefanini Group 4.6
Account specialist job in Grand Rapids, MI
Details: Stefanini Group is hiring!Stefanini is looking for Accounts Payable/Receivable Specialist in Grand Rapids, MI(Hybrid) For quick apply, please contact Atika Nagar Ph: ************/ ************************* W2 Only! Job Summary:Prepare, reconcile and maintain all Accounts Payable/Accounts Receivable /Commission-Licensing data in the applicable system as assigned, with a high degree of accuracy and attention to detail. Work in Excel, internal systems, banking and vendor platforms, process bank deposits, check traces, invoicing and other daily work. Self-motivated and able to investigate and resolve more complex inquiries, meet deadlines, prioritize work, and communicate appropriately internally and externally as needed. May work with internal or external customers to resolve problems. Essential Functions:
Communicate with Agents, Groups or Internal customers via phone communication, or via queue, in a professional manner.
Identifies and corrects problems with data entered in applicable systems, including Facets, Salesforce, and Epic.
Accurately enters all data into the system and posts to the appropriate accounts as needed.
Maintains SLA for all daily items.
Must be proficient or advanced in Excel
Maintains paper and electronic files in an organized manner to ensure all applicable documentation is maintained (includes optical scanning/data retention programs, if applicable).
Adapts to changing internal and external environment pertaining to accounts payable/receivable/accounting.
Establishes and maintains effective working relationships within the organization.
May work in banking platforms, perform account research, and process accounts for collections.
Completes required continuous training and education, including department specific requirements.
Performs daily activities in an accurate and timely manner.
Demonstrates teamwork and integrity in all work-related activities.
Performs other duties as assigned.
#LI-AN1#LI-HYBRID
Details: Must Have:
Data Entry
Detail Oriented
Familiar with banking platforms/banking background.
Good communication skills
Mathematical Skills
Open to learning new technology/systems.
Proficient in Excel
Research and reconciliation.
Qualifications:
Required High School Diploma or equivalent
Preferred Associate's Degree
Less than 2 years of experience typically gained through knowledge/skills/abilities of previous ICD/CPT coding, registration and/or billing, medical terminology. and insurance guidelines. Required
Stefanini takes pride in hiring top talent and developing relationships with our future employees. Our talent acquisition teams will never make an offer of employment without having a phone conversation with you. Those face-to-face conversations will involve a description of the job for which you have applied. We also speak with you about the process including interviews and job offers. About Stefanini Group:The Stefanini Group is a global provider of offshore, onshore and near shore outsourcing, IT digital consulting, systems integration, application, and strategic staffing services to Fortune 1000 enterprises around the world. Our presence is in countries like the Americas, Europe, Africa, and Asia, and more than four hundred clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. Stefanini is a CMM level 5, IT consulting company with a global presence. We are CMM Level 5 company
$31k-39k yearly est. Easy Apply 2d ago
Billing Specialist
Itpartners 3.4
Account specialist job in Grand Rapids, MI
Do you have a passion for helping people and love accounting? Are you looking for a place where you can develop your skills and work with a group smart, talented and fun colleagues? ITPartners+ is looking for a Billing Specialist.
Who We Are
ITPartners+ is an IT Managed Services Provider experiencing rapid growth. A multiple winner of the Best and Brightest Companies to Work For, ITPartners+ has rapidly grown thanks toour core values of Do Great Work, Make It Fun, and Think Big. These values have helped us foster a work environment that is supportive, goal-oriented, and just plain fun.
Who You Are
Working directly with our accounting team to handle the full cycle of the billing processes and assist with routine accounting duties such as reconciliations and month-end close activities.
Your Skills and Background:
Associate's degree in accounting or finance
2+ years of related experience
Detail oriented
Proficiency in accounting software, such as QuickBooks, and Microsoft Office Suite (Excel in particular)
Excellent written and spoken communication skills
Ability to work collaboratively within a team
Motivated to learn and adapt to areas you may be unfamiliar with
Ability to work independently while maintaining a high level of accuracy and efficiency
No criminal history
What You Will Do
Prepare customer billings for recurring monthly services, projects, and hardware
Monitor customer accounts for non-payment and irregularities
Prepare accounts receivable aging report and reconcile to general ledger
Work with customers to resolve any billing errors
Process sales into the billing system
Work closely with the project manager to ensure project billings are accurate and timely
Record financial transactions
Assist in preparing balance sheet reconciliations
Classify transactions in QuickBooks
Manage expense reporting system
Assist with month-end close activities, such as journal entry preparation
Work on special projects
Benefits of Working at ITPartners+
99% fully paid for healthcare coverage for the employee
Health premiums subsidized for family
Optional Subsidized Dental & Vision Insurance
Life Insurance & AD&D
Long Term Disability Insurance
Maternity & Paternity Leave (Including foster and adoption)
Virtually unlimited paid time off
A focus on personal growth
A fun work environment with bonuses and company events
Our mission at ITPartners+ is to positively impact people. We accomplish it is through building and nurturing the best team possible, the best partners and giving back to our community. To learn more about us, check out our website at ******************** connect with us on LinkedIn at*******************************
Equal Opportunity Employer:
ITPartners+ is an Equal Opportunity Employer who will not discriminate against any employee or job applicant because of race, color, religion, national origin, sex, disability, or age.
One Last Thing:
Instead of a cover letter, please record a 1-2 minute video of yourself via YouTube or Vimeo to Kelly *********************** introducing us to you and why you would be a good fit, this will fast-track our response to you.
$35k-46k yearly est. Easy Apply 3d ago
Account Representative
Premiere Property Services
Account specialist job in Grand Rapids, MI
Job Title: Account Representative - Multifamily Sales & Project Management
About the Role: Premiere Property Services is seeking a driven Account Representative to join our team. In this role, you will be the primary driver for growing "Turns" sales among a portfolio of multifamily properties. You will focus on developing long-term customer relationships and selling recurring turns services to both established customers and new prospects.
Key Responsibilities:
Grow "Turns" Sales: Your primary focus is growing "Turns"-services driven by tenant move-outs, which may include paint, drywall repairs, maintenance, carpet cleaning, and flooring installation.
New Account Development: You will actively prospect and call on new accounts to establish "Turns" service agreements and win business with new prospects.
Account Maintenance & Growth: You will work to maintain sales at established accounts while aggressively growing your share of the business by increasing the number of services performed on every Turn.
Project Sales: Identify and close project opportunities to strengthen customer relationships. This includes estimating and managing small projects while sourcing and facilitating large-scale projects for our specialized Estimating team.
The Ideal Candidate Has:
Consultative Sales Approach: You excel at asking the right questions to understand customer needs and challenges. You can clearly communicate the specific value our services bring to their property operations.
Relationship Building: You are skilled at developing long-term partnerships and navigating customer retention with a service-first mindset.
Effective Communication & Follow-Up: You possess strong verbal and written communication skills and are diligent in following up to ensure client satisfaction and move opportunities forward.
Planning & Organization: You have the ability to analyze performance data to prioritize your time and manage your territory efficiently.
Compensation & Benefits: We offer a highly competitive compensation package designed to reward those who can maintain strong relationships while delivering aggressive growth.
Company Vehicle: A company vehicle is provided for territory management and client visits.
Base Salary + Draw: Receive a reliable Base Salary (paid bi-weekly) supplemented by a Draw against future commissions.
Lucrative Commission Structure: We offer a tiered commission plan that includes:
Maintenance Commission: Earn steady commissions on all retained business.
Growth Accelerators: Substantially higher commission rates awarded for territory growth and exceeding sales quotas.
Project Incentives: Additional commission streams available for sourcing Large Projects and managing Small Projects.
$33k-49k yearly est. Auto-Apply 11d ago
Medical Billing Specialist - Auto/Work Compensation Billing
Mary Free Bed Orthotics and Prosthetics
Account specialist job in Grand Rapids, MI
Medical Billing Specialist - Auto/Work Compensation Billing
We have the great privilege of helping patients and families re-build their lives. It's extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients “Ask for Mary,” they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to patients and innovatively serve them. This is true of every employee, from support staff and leadership, to clinicians and care providers.
Mary Free Bed is a not-for-profit, nationally accredited rehabilitation hospital serving thousands of children and adults each year through inpatient, outpatient, sub-acute rehabilitation, orthotics and prosthetics and home and community programs. With the most comprehensive rehabilitation services in Michigan and an exclusive focus on rehabilitation, Mary Free Bed physicians, nurses and therapists help our patients achieve outstanding clinical outcomes. The growing Mary Free Bed Network provides patients throughout the state with access to our unique standard of care
Mission Statement
Restoring hope and freedom through rehabilitation.
Employment Value Proposition
At Mary Free Bed, we take pride in our values-based culture:
Focus on Patient Care. A selfless drive to serve and heal connects all MFB employees.
Clinical Variety and Challenge. An inter-disciplinary approach and a top team of professionals create ever-changing opportunities and activities.
Family Culture. We offer the stability of a large organization while nurturing the family/team atmosphere of a small organization.
Trust in Each Other. Each employee knows that co-workers can be trusted to make the right decision for our family, patients, staff, and community.
A Proud Tradition. Years of dedicated, quality service to our patients and community have yielded a reputation that fills our employees with pride.
Summary
The Medical Billing Specialist/Denial Prevention Analyst is knowledgeable of payer regulations, as it relates to area of billing responsibility to ensure compliance with billing regulations. The Medical Billing Specialist/Denial Prevention Analyst will ensure accurate and timely submission and follow up on inpatient and outpatient claims.
Essential Job Responsibilities
Maintain patient confidentiality as it is described in the HIPAA Privacy Act
Submit timely, accurate and compliant insurance claims by utilizing the billing software
Timely follow up with patients and insurance companies on all unpaid claims until resolution; this includes
Understanding payor denial of claims reasons
The payor appeals process and sending necessary medical records
Resolve credit balance accounts; this includes
Research and understanding of processed claims to determine why there's a credit balance
Work with insurance company to process refunds as appropriate
Reviews explanation of benefits and benefits coverage to determine the best course of action. If needed for further clarification, contact insurance carrier
Analyzes denial trends for staff/organizational education purposes
Identify and report any billing system or payer issues to the Patient Financial Services System Analyst or Manager, as appropriate
Research and identify new or updated billing regulations and notify the Revenue Cycle System Analyst and Manager
Assist patients with payment options by explaining and offering alternative funding options
Handle incoming patient calls/e-mails regarding patient accounts
Assist in identifying additional educational opportunities for training of registration staff with billing regulations/requirements
Responsible for reviewing clinician notes for appropriate documentation to ensure accurate billing
Ensure payer and governmental agency regulatory and compliance requirements are consistently followed and applied
Process insurance rejections, denial, or requests for additional information such as invoices and Medical Records in a timely manner
Research online medical bulletins and policies, pricing and contractual issues
Reviews clinical documentation, coding and claim to determine if the times and services provided to patients were applied correctly
Prepares and mails written rationale of claim reconsideration request
Tracks all denials within a database for reporting
Maintains appropriate established timelines for follow up on outstanding appeal/reconsideration requests
Collaborates with other Revenue Cycle Management and clinical departments to resolve claim issues as needed
Perform other duties as assigned by the Manager
Customer Service Responsibilities
Demonstrate excellent customer service and standards of behaviors as well as encourages, coaches, and monitors the same in team members. This individual should consistently promote teamwork and direct communication with co-workers and deal discretely and sensitively with confidential information.
Responsibilities in Quality Improvement
Contribute by identifying problems and seeking solutions. Promote patient/family satisfaction where possible; participates in departmental efforts to monitor and report customer service.
Essential Job Qualifications
High school education or equivalent; associates degree preferred.
Three to five years experience rehabilitation hospital medical billing.
Knowledge of third party billing regulations.
Proficient time management and organizational skills.
Ability to problem-solve and work effectively as a team member.
Effective written and verbal communication skills.
Preferred Job Qualifications
Certification as Certified Professional Coder (CSC), Certified Coding Specialist-Professional (CCS-P), or Certified Medical Reimbursement Specialist (CMRS)
Physical Requirements for Essential Job Qualification
Levels:
None (No specific requirements)
Occasionally (Less than 1/3)
Frequently (1/3 to 2/3)
Majority (More than 2/3)
Remain in a stationary position: Majority
Traverse or move around work location: None
Use keyboard: Frequently
Operate or use department specific equipment: None
Ascend/Descend equipment or ladder: None
Position self to accomplish the Essential Functions of the role: None
Receive and communicate information and ideas for understanding: None
Transport, position, and/or exert force:
Up to 10 pounds:
Occasionally
Up to 25 pounds:
None
Up to 50 pounds:
None
Up to 75 pounds:
None
More than 100 pounds:
None
Other weight: Up to___ pounds
None
Other: None
Compensation based on experience, starting from $19.50.
Consistent with the Americans with Disabilities Act (ADA), it is the policy of Mary Free Bed Rehabilitation Hospital to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Talent Acquisition team at
***************************
.
Mary Free Bed is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, veteran status, disability or other legally protected characteristic
.
$19.5 hourly Auto-Apply 20d ago
Account Representative - State Farm Agent Team Member
Lance Greer-State Farm Agent
Account specialist job in Richland, MI
Job DescriptionBenefits:
Simple IRA
License reimbursement
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As Account Representative - State Farm Agent Team Member for Lance Greer - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Provide information about insurance products and services.
Assist clients with policy applications and renewals.
Handle client inquiries and provide timely responses.
Maintain accurate records of client interactions.
QUALIFICATIONS:
Strong communication and interpersonal skills.
Detail-oriented and able to multitask.
Experience in customer service or sales preferred.
$33k-48k yearly est. 28d ago
Neuropsych Account Specialist - Grand Rapids S MI
Neurocrine Biosciences 4.7
Account specialist job in Grand Rapids, MI
Who We Are:
At Neurocrine Biosciences, we pride ourselves on having a strong, inclusive, and positive culture based on our shared purpose and values. We know what it takes to be great, and we are as passionate about our people as we are about our purpose - to relieve suffering for people with great needs.
What We Do:
Neurocrine Biosciences is a leading neuroscience-focused, biopharmaceutical company with a simple purpose: to relieve suffering for people with great needs. We are dedicated to discovering and developing life-changing treatments for patients with under-addressed neurological, neuroendocrine and neuropsychiatric disorders. The company's diverse portfolio includes FDA-approved treatments for tardive dyskinesia, chorea associated with Huntington's disease, classic congenital adrenal hyperplasia, endometriosis* and uterine fibroids,* as well as a robust pipeline including multiple compounds in mid- to late-phase clinical development across our core therapeutic areas. For three decades, we have applied our unique insight into neuroscience and the interconnections between brain and body systems to treat complex conditions. We relentlessly pursue medicines to ease the burden of debilitating diseases and disorders because you deserve brave science. For more information, visit neurocrine.com, and follow the company on LinkedIn, X and Facebook. (
*in collaboration with AbbVie
)
About the Role:Responsible for a specific geographic territory and the successful promotion and growth of Neurocrine products. Manages and develops long-term relationships with physicians and other customers for targeted accounts in their assigned territory and represent Neurocrine brand(s) and their approved indications. This role also plays an important part in educating external customers such as physicians, nurses, medical assistants, case managers, etc. and helping them learn about the benefits of our product(s).
_
Your Contributions (include, but are not limited to):
Sales and Market Development
Drives product acceptance and growth through targeted education and strategic account management
Executes territory sales strategies to meet or exceed objectives via in-person and virtual communications
Identifies and addresses territory-specific opportunities and barriers to product success
Effectively manages promotional resources and budget
Customer Relationship Management
Builds and maintains relationships with key stakeholders including:
Healthcare providers (Psychiatrists, Neurologists, NPs, PAs)
Clinical staff (RNs, LPNs, PharmDs)
Key opinion leaders and advocacy groups
Community Mental Health Clinics and Long Term Care facilities
Local/regional payers and pharmacies
Cross-Functional Collaboration
Establishes excellent communication with internal partners including managed care, Marketing, Patient Access, Medical Science Liaisons, and medical communications teams
Professional Standards
Upholds highest ethical standards, including FDA guidelines and pharmaceutical industry best practices
Demonstrates integrity and models behaviors consistent with company values and compliance policies
Work Expectations
Maintains full field presence Monday-Friday with flexibility for occasional evening/weekend events
Other duties as assigned
Requirements:
BS/BA degree in science or related field AND Minimum of 4 years of commercial pharma/biotech or related experience, including 3+ years of specialty pharmaceutical or LTC, Psychology, or Neurology sales experience is highly desired. Close-door or specialty pharmacy distribution experience is strongly preferred. Psychiatry, neurology or antipsychotic experience strongly preferred. Experience with business systems, salesforce automation platforms, and other business intelligence tools (e.g., Salesforce.com, Oracle database, SAP, Business Objects, COGNOS, QlikView, Veeva, etc.) OR
Master's degree in science or related field AND 2+ years of similar experience noted above
Professional Expertise
Knowledge of best practices in the functional discipline and broader related business concepts
Strong understanding of healthcare regulatory and enforcement environments
Proven track record of meeting/exceeding sales objectives and launch success in complex environments
Developing internal reputation in area of expertise
Continuously works to improve tools and processes
Leadership & Teamwork
Ability to lead and participate in cross-functional teams
Exhibits leadership skills, typically directing lower levels and/or indirect teams
Builds trust and support among peers
Acts as a settling influence in challenging situations
Technical Skills
Strong computer skills and working knowledge of business systems
Proficiency with sales platforms and business intelligence tools (Salesforce.com, Oracle, SAP, Veeva, etc.)
Excellent project management abilities
Critical Thinking
Sees broader organizational impact across departments/divisions
Excellent analytical thinking and problem-solving skills
Intellectual curiosity and ability to challenge status quo
Able to decide and act without having the complete picture
Communication & Relationship Management
Excellent verbal and written communication skills
Strong sales and account management disposition
Ability to navigate complex accounts across varied care sites
Understanding of specialty fulfillment and payer requirements
Personal Attributes
Results-oriented with high ethical standards
Adaptable and effective in managing change
Ability to meet multiple deadlines with accuracy and efficiency
Thrives in performance-based, fast-paced environments
Versatile learner who enjoys unfamiliar challenges
Derives satisfaction through purposeful, passionate work
Entrepreneurial attitude/experience
Job-Specific Requirements
Should reside within the geographic area of the assigned territory
Valid driver's license and clean driving record (position requires frequent driving)
Neurocrine Biosciences is an EEO/Disability/Vets employer.
We are committed to building a workplace of belonging, respect, and empowerment, and we recognize there are a variety of ways to meet our requirements. We are looking for the best candidate for the job and encourage you to apply even if your experience or qualifications don't line up to exactly what we have outlined in the job description.
_
The annual base salary we reasonably expect to pay is $123,100.00-$168,000.00. Individual pay decisions depend on various factors, such as primary work location, complexity and responsibility of role, job duties/requirements, and relevant experience and skills. In addition, this position is eligible participate in the Company's quarterly incentive compensation plan, which provides the opportunity to earn additional compensation based on individual performance results. This position is also eligible to participate in our equity based long term incentive program.
Benefits offered include a retirement savings plan (with company match), paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage in accordance with the terms and conditions of the applicable plans.
$48k-61k yearly est. Auto-Apply 47d ago
Accounts Receivable Clerk
Arrow Staffing Services
Account specialist job in Grand Rapids, MI
Accounts Receivable Associate
An industry-leading architectural signage company specializing in interior and exterior wayfinding systems for commercial and government clients nationwide is seeking an Accounts Receivable Associate to join its team.
This role is responsible for managing the accounts receivable process, with a strong focus on invoicing and collections. The ideal candidate is highly organized, detail-oriented, and able to work independently while maintaining strong customer relationships.
Pay: $19 per hour
Shift: Monday Friday | 8:00 a.m. 5:00 p.m.
Key Responsibilities
Generate customer invoices using Sage
Contact past-due and near-due accounts to secure payment
Investigate and resolve customer billing disputes and inquiries
Process credit card payments
Develop and maintain a working knowledge of multi-state sales tax jurisdictions
Process customer credit applications
Build and maintain positive customer relationships
Perform other related duties as assigned
Qualifications
Minimum of 2 years of related education or experience
Proficiency in Microsoft Office; experience with Sage strongly preferred
Strong written and verbal communication skills
Excellent organizational skills with the ability to multitask and prioritize workload
High level of accuracy and attention to detail
Strong judgment and problem-solving abilities
Arrow Staffing has been connecting people to change lives since 1972. As a staffing leader, we partner with many of the area s best companies to help our associates realize their career goals. To find additional opportunities with Arrow Staffing, go to our website arrowstaffing.com and search jobs.
$19 hourly 3d ago
Account Representative - State Farm Agent Team Member
Colton Kantola-State Farm Agent
Account specialist job in Muskegon, MI
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Free food & snacks
Opportunity for advancement
Paid time off
Parental leave
Training & development
Overview: We are seeking a motivated and dynamic Sales Team Member to join our State Farm agency. This position is ideal for individuals who are passionate about helping clients with their insurance and financial needs while driving sales and building relationships. The successful candidate will work closely with the agent and the sales team to achieve daily and monthly sales goals while providing exceptional service to our clients.
Key Responsibilities:
Licensing and Compliance: Obtain and maintain licenses in Property, Casualty, Life, Accident, Health, Bank, and opportunity for series 6, 63, and 65.
Lead Follow-Up: Follow the daily lead follow-up action plan for new leads to maximize conversion opportunities.
Appointment Scheduling: Schedule simple conversation appointments for themselves to engage potential clients.
Customer Contact: Make 100 customer contacts daily, with a focus on:
80 phone calls (40 from marketing lists and the natural market).
Client Service: Provide exceptional service to new clients for the first six months, ensuring a positive onboarding experience.
Production Monitoring: Continuously monitor personal production metrics to achieve sales goals and identify areas for improvement.
Goal Setting: Participate in weekly one-on-one meetings with the agent to discuss personal goals and progress.
Team Collaboration: Attend weekly sales team meetings with the agent to discuss market trends, office goals, and strategies for success.
Qualifications:
High school diploma or equivalent; bachelors degree preferred.
Previous sales experience, preferably in insurance or financial services, is an advantage.
Strong interpersonal and communication skills, with an emphasis on customer service.
Ability to work independently and as part of a team.
Proficient in using technology and software.
Goal-oriented with a track record of meeting or exceeding sales targets.
Strong organizational skills and attention to detail.
How much does an account specialist earn in Walker, MI?
The average account specialist in Walker, MI earns between $27,000 and $66,000 annually. This compares to the national average account specialist range of $28,000 to $62,000.
Average account specialist salary in Walker, MI
$42,000
What are the biggest employers of Account Specialists in Walker, MI?
The biggest employers of Account Specialists in Walker, MI are: