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Regional Installation & Service Specialist - Northeast
Silentia Us
Account specialist job in King of Prussia, PA
About Silentia
Silentia is a Swedish, family-owned company founded in 1989 and headquartered in the U.S. in King of Prussia, PA. Silentia has been operating in the United States since 2014, partnering with leading healthcare systems across the country to improve patient privacy, infection control, and clinical workflows.
We design and manufacture an innovative hard-surface patient privacy screen system that replaces traditional hospital privacy curtains, cubicle curtains, and shower curtains. Our modular and configurable solutions are designed to fit any healthcare environment.
With more than 4,000 product combinations in use across 50+ countries worldwide, Silentia's solutions are proven to help reduce the risk of cross-infection while enhancing patient dignity, staff efficiency, and sustainability in healthcare settings.
Job Description
The Regional Installation & Service Specialist - Northeast is a hands-on technical role responsible for the delivery, installation, commissioning, maintenance, and repair of Silentia's patient privacy screen systems across hospitals and healthcare facilities in the Northeast region.
Key Responsibilities
Perform on-site installation of Silentia privacy screen systems
Interpret floor plans and installation drawings
Assemble, mount, level, and secure systems
Conduct final walkthroughs and handoff
Provide on-site service and repairs
Diagnose and resolve issues
Perform warranty and non-warranty service calls
Support sales with site walks and assessments
Act as technical contact for facilities teams
Coordinate deliveries and tools
Maintain inventory
Submit service and installation reports in Salesforce
Qualifications & Experience
Required
3-7+ years of installation or field service experience
Experience working in a healthcare environment or equivalent setting
Ability to read floor plans, technical drawings, and installation guides
Strong mechanical aptitude
Excellent communication skills
Valid driver's license with a clean driving record
Maintain hospital vendor credentialing and access requirements
Ability to travel extensively
Comply with all applicable federal, state, and local laws, regulations, and hospital policies while performing installations and service
Preferred
Healthcare furniture or architectural systems experience
Infection control familiarity
CRM experience
Physical Requirements
Ability to lift and maneuver equipment weighing up to 75 lbs
Ability to stand, kneel, and climb ladders
What We Offer
Competitive salary
Company van provided
Tools and safety gear provided
Comprehensive health, dental, and vision insurance
Generous PTO and holiday schedule
Option to participate in 401(k) plan
$46k-86k yearly est. 2d ago
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Collections Specialist
J & J Staffing Resources 4.2
Account specialist job in Newark, DE
Our client in Newark, DE is seeking a Debt Recovery Specialist to join their team for their upcoming training class in January and February.
This is a temp to hire position with a varying schedule of 8am to 5pm Monday-Friday, however, required to work two nights a week from 12pm to 9pm with rotating Saturdays 8AM-12PM.
This position offers $16/hr.
Essential Duties:
Achieve department standards, goals, and work minimum accounts per hour as set by management through continuous efforts to contact clients and collect on debtor accounts while performing all phases of skip tracing work
Follow up on all accounts/payment arrangements until paid, settled, cured from delinquency, or deemed uncollectible by management
Keep accurate records and documentation of activity on accounts worked through policies and procedures as set forth by the company
Adhere to and abide by all regulations as set forth by the FDCPA
Any other duties as assigned by General Manager or Section Manager
Qualifications & Skills:
Must be available to attend and complete entire training program
Required to work 2 nights per week until 9pm
Strong customer service, written, and oral communication skills required
Ability to work well under pressure, independently, and meet deadlines
Experience in agency or bank recovery, and knowledge of the FDCPA and credit bureau reports (preferred)
Highly motivated and proactive
If you have previously registered with us, please call our office at 302-738-7800 so that we can update your information with you.
If you are interested in signing up with J & J Staffing Resources today, please copy and paste the link below into your web browser to get started.
https://hrcenter.ontempworks.com/en/JJStaff
$16 hourly 5d ago
Collection Specialist [80943]
Onward Search 4.0
Account specialist job in New Castle, DE
A leading industry company is hiring a Collection Specialist to join their team. Our client, a dynamic organization, is seeking a detail-oriented professional to support their collections operations. This role offers a hybrid working arrangement within the region in New Castle Delaware.
The application deadline for this role is Jan 31, 2026.
Collection Specialist Responsibilities:
Manage a portfolio of delinquent accounts by initiating contact and discussing payment options.
Negotiate payment arrangements and document all interactions accurately in accordance with client standards and regulations.
Provide excellent customer service by addressing debtor inquiries and concerns professionally.
Utilize skip tracing techniques to locate debtors with outdated or unreachable contact information.
Maintain organized records of collection activities and communication history.
Collection Specialist Qualifications:
Strong negotiation and persuasion skills, with the ability to communicate effectively and professionally.
Excellent verbal and written communication skills, including active listening and empathy.
Ability to handle challenging conversations while remaining composed and respectful.
High attention to detail, with strong organizational and time management abilities.
Reliable with flexible availability for work during days, evenings, and weekends as needed.
Perks and Benefits:
Medical, Dental, and Vision Insurance.
Life Insurance.
401(k) Program.
Commuter Benefit.
eLearning and Ongoing Training.
Education Reimbursement.
Eligibility requires working over 30 hours per week on an assignment lasting at least 10 weeks.
If you meet the qualifications and are excited about this opportunity, apply today! Our team will connect with you to discuss next steps, support you through the interview process, and advocate for your success.
$26k-35k yearly est. 3d ago
Client Specialist Key
Knitwell Group
Account specialist job in West Brandywine, PA
About us
Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life.
What We Offer:
Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next.
Incentive Opportunities
Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page.
Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within.
Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more.
What we Value “WE CARE”:
We Win as a team and are dedicated to ensuring and applauding each other's success.
We Encourage creativity, innovation and smart risk-taking.
We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them.
We Act with integrity, transparency, candor, and respect.
We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture.
We Embrace community by bringing positive change to those we live and work in.
Who You Are:
Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers.
Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment.
Able to work cooperatively in a diverse work environment
Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store.
Possess excellent written and verbal communication skills and a high level of integrity.
Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her.
Professional, assertive, and friendly with the ability to make decisions independently.
Possess the technological aptitude to navigate POS/computer/iPad/handheld systems.
Available at least (20) hours per week.
Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays.
Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
What You'll Do:
Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally.
Support all service enhancers to build strong relationships including active use of Concierge.
Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc.
Plan and prioritize tasks and responsibilities to meet the needs of the customer and business.
Seek to understand customer needs & wants with curiosity and confidence through intentional conversation.
Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust.
Actively participate in community/store activities and events that promote the Talbots Brand.
Responsible for leading/supervising others on occasion and opening the store for business and/or closing the store.
Professionally represent the brand image.
Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.
Location:
Store 00420 Brandywine, PA-Downingtown,PA 19335Position Type:Regular/Part time
Equal Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.
$41k-72k yearly est. Auto-Apply 60d+ ago
Client Specialist
Robert W. Baird & Co.Orporated 4.7
Account specialist job in Blue Bell, PA
About the Role:
As a Client Specialist at Baird, you'll play a pivotal role in delivering outstanding client service and operational support to one or more Financial Advisors. You'll be at the heart of the client experience-coordinating onboarding, managing communications, supporting account operations, and helping organize impactful client events. Your work will directly contribute to the success of Baird's Private Wealth Management business, where true wealth management means understanding each client's unique vision and tailoring solutions to help them succeed.
Check out this video to learn more about the day in the life of our Client Assistants and Client Specialists!
The Impact You'll Make:
Responsible for client onboarding coordination, which includes managing Financial Advisor(s) prospect pipeline, assisting with proposal generation, preparing new account paperwork, opening accounts, transitioning new assets to Baird and establishing an ongoing communication/client service plan.
Gain knowledge of and leverage partnership with Baird's Corporate Resource Groups to provide the best wealth management solutions to clients.
Answers all incoming phone calls and handles as appropriate. Manages client needs where possible and advises Financial Advisor of action taken.
May schedule client appointments and/or conference room for appointments.
Assemble/generate materials including paperwork and reports for client meetings.
Understand and ensure business adherence with firm and financial industry regulatory policies.
May manage FA and Team's social media presence (website, LinkedIn, X, etc.).
Maintain Client Relationship Management (CRM) system for Financial Advisor(s), as well as leverage the platform to manage the client relationship through mailings, reporting, e-mail tracking, and more, with the goal of implementing well-defined client service models.
May organize and coordinate seminars and client events at the direction of Financial Advisor(s). Develops client lists, designs material and seminar/meeting content, coordinates PowerPoint presentations and follows through with client contact.
Seek ways to enhance FA(s) business effectiveness and marketability.
Initiates and completes all transactions required to fully service client accounts i.e. paperwork, correspondence, client request fulfillment and special projects as needed.
May enter security orders including stocks, bonds, fixed income, options, annuities and other investment vehicle orders per Financial Advisors' instructions or upon client's verbal direction.
May also provide back-up to other teams and the branch when necessary, as well as perform other duties and special projects as necessary.
Proactively review investment opportunities on a daily basis & notify Financial Advisor(s) to take action on those opportunities with the goal of driving the Financial Advisors' business. Specifically, this may include funds available/money line, maturing securities, reorg items, and previous days' activities.
What You'll Bring to Baird:
2+ years of prior industry and/or administrative work experience.
Must have Active Securities Industry Essentials (SIE) Exam, Series 7, and Series 66 or Series 63 and Series 65 licenses or be willing to study and obtain within 18 months of hire. Training and resources to be provided and paid for by Baird. If not fully licensed, title will be Client Assistant.
Proficient in Microsoft Office suite (Word, Excel, PowerPoint) with the ability to learn and effectively navigate Baird's Private Wealth Management technology platforms.
Excellent verbal and written communication skills; ability to adeptly exchange ideas and information.
Detail oriented with an emphasis on accuracy.
Strong organizational skills -- consistent ability to prioritize workflow of team to achieve specific goals in a timely manner.
Understands compliance regulations and correspondence policies. Maintains client confidentiality in all situations.
Good analytical and critical problem-solving skills.
Bachelor's degree preferred, not required.
#LI-PWM2
Baird is committed to diversity and provides employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, citizenship, national origin, age, disability, military service, veteran status, sexual orientation, gender identity or expression, genetic information, or any other status protected by law.
$76k-108k yearly est. Auto-Apply 51d ago
Sales & Service Specialist
MRC Global 4.3
Account specialist job in Eddystone, PA
MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide. **Job Purpose** Responsible for delivering responsive and committed support to customers, accountable for safe and effective branch operations aligned with MRC Global's strategy for gross margin growth, and financial/operational performance.
**Responsibilities**
Individual must be able to perform the essential duties with or without reasonable accommodation.
+ Respond to incoming customer inquiries, develop accounts, and generate quotes using the MRC Global database.
+ Maximize gross margin sales through careful analysis during the quote process.
+ Identify and act on opportunities to increase market share by growing sales.
+ Provide product prices, delivery specifications, and payment terms, and offer substitute products where appropriate.
+ Assist outside sales and/or branch management in processing priority transactions.
+ Work to understand customers' business and determine customers' requirements and expectations in order to recommend specific products and solutions and make value-added recommendations to increase sales.
+ Enter and maintain purchase orders, customer orders, procurement matches, and trade discounts as needed.
+ Work with internal MRC Global departments to set up and maintainaccurate customer files (profiles).
+ Maintain and approve quality standards.
+ Establish and maintain customer relationships, communicate with customers and co-workers to provide technical information.
+ Participate in meetings and training opportunities to enhance and maintain personal and product knowledge.
+ Monitor expected ship dates to ensure timely delivery and expedite as needed.
+ Provide prompt responses to internal and external customers, vendors and branch inquiries about material and the sales function (including warehouse errors, shortages, and damaged material).
+ Take reasonable care for the safety and health of yourself and others.
+ Report workplace hazards, injuries, or illnesses immediately.
+ Perform other duties as required.
**Qualifications**
Any combination of requirements that provides the knowledge and abilities necessary to perform essential duties and responsibilities will be considered.
+ High School Diploma or General Education Degree (GED) and additional post-secondary training or education.
+ Any combination of two or more years in customer service, inside sales, and/or warehouse services in a position with increasing responsibility, to include demonstrated leadership/supervisory experience.
+ Demonstrated competence in the use of computers and software applications.
+ Demonstrated ability to communicate and promote ideas and transfer detailed knowledge to others.
+ Ability to effectively present information in one-on-one and small group situations.
+ Willingness and ability to be on call as needed to provide 24-hour service to customers.
+ Willingness and ability to travel within and outside the branch service area, with occasional overnight stays.
+ Valid Driver's license with the ability to meet the MRC Global vehicle policy.
** **
**Additional Qualifications**
+ Must have the ability to provide documentation verifying legal work status.
+ Ability to read and speak the English language proficiently in order to communicate with others, understand and interpret safety instructions, and to respond to inquiries.
+ Ability to understand and comply with MRC guidelines and expectations including MRC Global's Code of Conduct and Conflict of Interest guidelines.
**Working Conditions**
+ For position-specific details regarding the physical and mental demands and working conditions, contact Human Resources.
+ Reasonable accommodation may be made to enable individuals to perform essential functions.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
California Employee Data Collection Notice (*******************************************************************************************************
At MRC Global, you can build a satisfying career, while making a difference. You'll be rewarded for your contributions and encouraged to learn and grow. Most importantly, you'll be joining a team of people who care about each other sincerely, and who care about the communities where they live and work.
We invest in the growth and professional training of our team members creating more opportunities in your career. We offer tuition assistance and career development to support your professional growth.
**MRC Global** offers comprehensive benefits and incentives. We value your time and talent and know how to show our appreciation for having you as a part of our expanding global team.
At **MRC Global** , we care about and value all employees. During life changes and challenges, our Employee Assistance Program is available to all employees and household family members to help resolve issues, connect with the right mental health professional or community resource, and to identify other support tools designed to help our team members.
We care about our community and place a major focus on environmental and social responsibility. We are committed to our people, our communities and preserving our planet. As a part of our company's culture and efforts in preserving our environment, we are supporting our customers in the transition to green energy and decarbonization.
$50k-90k yearly est. 60d+ ago
Tax Processing Specialists - SUT Compliance
Vertex 4.7
Account specialist job in King of Prussia, PA
The Tax Processing Specialist (TPS) is an individual contributor responsible for preparing and filing sales and use tax returns for level 2-3 clients, ensuring accuracy and compliance with complex tax regulations. This role requires independent implementation of new clients, entities, and data files, as well as active participation in MSO special teams. The TPS fosters strong client relationships through regular communication, improves operational efficiency through process refinement, and serves as a trainer and mentor to junior staff members.
ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:
· Prepare an average of 700+ sales and use tax returns monthly for level 2-3 clients, applying in-depth compliance knowledge and best practices.
· Independently implement new clients, entities, and data files, ensuring seamless onboarding and transition.
· Foster client relationships with regular communication, addressing inquiries and providing proactive support.
· Transition clients to more junior staff and serve as a trainer/mentor to 1-3 staff members.
· Actively participate in 1-3 MSO special teams, contributing to process improvements and business initiatives.
· Provide support for online filings, payments, and notices, including responding to tax authority communications for senior TPS staff as needed.
· Review client tax data for accuracy, investigate discrepancies, and take corrective action.
· Format and import monthly tax data into Vertex Indirect Tax Returns (VITR) software; VITR experience preferred.
· Utilize technologies such as RPA and Alteryx to enhance process efficiency.
· Prepare and maintain monthly client tax compliance reports and documentation.
· Exercise significant independent professional judgment to resolve complex tax reporting problems.
· Accommodate additional work hours during peak monthly processing periods (typically the 5th-20th of each month).
· Perform other duties and participate in projects as assigned.
SUPERVISORY RESPONSIBILITIES:
· This position does not have direct supervisory responsibilities.
· Provides mentoring and peer coaching to 1-3 junior staff members.
KNOWLEDGE, SKILLS AND ABILITIES:
· In-depth knowledge of tax compliance regulations for level 2-3 clients, with specialization in 1-2 areas.
· Proficient in Microsoft Excel; experience with VITR software preferred.
· Exposure to technologies such as Robotic Process Automation (RPA) and Alteryx.
· Excellent oral and written communication skills and interpersonal skills.
· Strong attention to detail, organizational skills, and ability to manage time and priorities effectively.
· Ability to work independently and exercise sound judgment in resolving complex issues.
· Customer-focused and results-oriented mindset.
· Demonstrated ability to mentor and coach junior staff.
· Ability to build productive internal and external working relationships.
· Willingness to participate in special teams and process improvement initiatives.
EDUCATION AND TRAINING:
· Bachelor's degree in accounting, business, or a related field, or equivalent relevant experience.
· 5-8 years of related experience in tax processing, accounting, or business.
· IPT Business Tax Basics course or equivalent recommended.
Other Qualifications
The Winning Way behaviors that all Vertex employees need in order to meet the expectations of each other, our customers, and our partners.
• Communicate with Clarity - Be clear, concise and actionable. Be relentlessly constructive. Seek and provide meaningful feedback.
• Act with Urgency - Adopt an agile mentality - frequent iterations, improved speed, resilience. 80/20 rule - better is the enemy of done. Don't spend hours when minutes are enough.
• Work with Purpose - Exhibit a “We Can” mindset. Results outweigh effort. Everyone understands how their role contributes. Set aside personal objectives for team results.
• Drive to Decision - Cut the swirl with defined deadlines and decision points. Be clear on individual accountability and decision authority. Guided by a commitment to and accountability for customer outcomes.
• Own the Outcome - Defined milestones, commitments and intended results. Assess your work in context, if you're unsure, ask. Demonstrate unwavering support for decisions.
COMMENTS:
The above statements are intended to describe the general nature and level of work being performed by individuals in this position. Other functions may be assigned, and management retains the right to add or change the duties at any time.
Pay Transparency Statement:
US Base Salary Range: $65,400.00 - $85,100.00
Base pay offered to new hires may vary based upon factors including relevant industry and job-related skills and experience, geographic location, and business needs.* The range displayed does not encompass the full potential of the role, which allows for further growth and career progression.
In addition, as a part of our total compensation package, this role may be eligible for the Vertex Bonus Plan (VOB), a role-specific sales commission/bonus, and/or equity grants.
Learn more about Life at Vertex and connect with your recruiter for more details regarding Vertex's compensation and benefit programs.
*In no case will your pay fall below applicable local minimum wage requirements
.
$65.4k-85.1k yearly Auto-Apply 44d ago
Processing Specialist, Middle Market
CNA Holding Corporation 4.7
Account specialist job in Wyomissing, PA
You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
CNA seeks to offer a comprehensive and competitive benefits package to our employees that helps them - and their family members - achieve their physical, financial, emotional and social wellbeing goals.
For a detailed look at CNA's benefits, check out our Candidate Guide.
Under general supervision handles policy processing transactions including Policy Issuance, Policy change Endorsements, Renewals, for multiple lines of business within Commercial or Specialty lines. With direction manages on-boarding and training of new hires plus cross training current staff.
JOB DESCRIPTION:
Essential Duties & Responsibilities
Reviews complex incoming business transactions for multiple lines of business and related information for completeness, accuracy, and quality.
Gathers third party data and insurance application data to record information in proprietary systems.
Works with underwriting and other areas to resolve any discrepancies and process insurance policies in a timely manner
Trains less experienced staff and guides and coaches Policy Service Representatives with processing questions/deficiencies at WWO Service Centers.
Effectively communicate with Branches and Underwriting to execute on follow up missing and incomplete information.
May engage in BPO Partners.
Determines workflow activities required to process insurance policy based on line of business.
Participates in quality and productivity reviews and provides feedback to management
Reporting Relationship
Supervisor or above.
Skills, Knowledge and Abilities
Knowledge of insurance industry and its products and services.
SME for assigned transactions and line of business.
Ability to train, coach and counsel peers.
Knowledge of company proprietary rating and policy administration systems.
Detail oriented with solid analytical and computational skills.
Strong written, verbal and interpersonal communication skills.
Strong teamwork and collaboration skills.
Strong customer service skills.
Ability to handle multiple tasks and prioritize work.
Proficient in Microsoft Office & intermediate search skills.
Ability to meet performance standards in a fast paced, production environment.
Education and Experience
High school diploma, GED or equivalent.
Typically minimum of 3 years insurance transaction processing experience with minimum of 1 year commercial lines processing experience.
#LI-hybrid
#LI-DM1
CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.
$54k-99k yearly est. Auto-Apply 8d ago
Composites Forming and Thermal Process Specialist
GE Aerospace 4.8
Account specialist job in Newark, DE
Are you passionate about cutting-edge manufacturing and eager to make an impact in the aerospace industry? We are seeking a Composites Forming and Thermal Process Specialist to join our team and play a pivotal role in producing high-quality, compliant, and innovative products that define the future of flight. In this dynamic role, you will combine your expertise in composites forming, thermal processing, and process improvement to ensure operational excellence while contributing to the development of new processes and solutions.
**Job Description**
At GE Aerospace, we believe the world works better when it flies. As a world-leading provider of jet engines, components, and integrated systems for commercial and military aircraft, we are at the forefront of advancing aviation technologies for today and tomorrow. Joining GE Aerospace means bringing your unique perspective, innovative spirit, drive, and curiosity to a collaborative and diverse team that values your ideas and listens to your voice. You will be part of our ongoing LEAN transformation, working smarter, not harder, and contributing to work that truly matters. Here, you will elevate your future, share in our pride and purpose, and make a real impact on the lives of millions around the globe. If you believe in the power of flight and want to be part of a spirited and collaborative team, come aboard and help us lead the way.
**As a Composites Forming and Thermal Process Specialist, you will:**
_Lead Composites Forming Operations:_
+ Apply your expertise in composites forming to perform membrane-forming, hand forming, composite layup, curing, and fabrication processes.
+ Utilize hand tools, composite molds, and other specialized equipment to fabricate high-quality parts.
+ Conduct in-process quality inspections to ensure compliance with aerospace standards and specifications.
_Master Thermal Processing:_
+ Operate and troubleshoot thermal equipment, including autoclaves, vacuum furnaces, and ovens, to support production efforts.
+ Set up and manage tools and fixtures for thermal processes, ensuring optimal performance and precision.
+ Use HMI screens and PLC controllers to monitor and control equipment operations.
+ Perform grit blasting, tool cleaning, and other preparatory tasks to maintain equipment and ensure product quality.
_Drive Process Excellence:_
+ Collaborate with engineering teams to develop, improve, and implement manufacturing process documents (MPDs), standard operating procedures (SOPs), and operational procedures (OPs).
+ Identify and recommend process improvements to enhance efficiency, quality, and compliance.
+ Understand how individual tasks contribute to the overall production process, ensuring compliant and conforming products.
+ Use data to identify process issues, suggest corrections, and ensure process measurements align with hardware requirements.
+ Support Environmental, Health, and Safety (EHS):
+ Demonstrate a strong understanding of waste management, including proper disposal and handling of materials, reading hazard labels, and maintaining area control systems.
+ Complete disposal paperwork, monitor Points of Generation (POG), and collaborate with EHS teams to maintain optimal environmental compliance.
+ Lead efforts to identify alternate solutions and contribute to changes that enhance safety and environmental performance.
_Ensure Equipment Reliability:_
+ Perform preventive maintenance (PM) and calibrations to ensure equipment readiness and reliability.
+ Accurately complete TPM data and OEE availability data, and suggest responses to trending data for process optimization.
+ Facilitate qualification and calibration activities and lead root cause analysis to implement effective corrective actions.
**What We're Looking For**
We're seeking a motivated professional with the following qualifications:
+ _Required:_ Associate degree or High School Diploma/GED from an accredited institution.
+ _Preferred:_ Minimum of 3 years of experience in a relevant laboratory or manufacturing environment.
+ _Technical Expertise:_ Hands-on experience with composites forming thermal equipment operation, chemical mixing, and material characterization.
+ _Attention to Detail:_ Ability to perform precise measurements, document data accurately, and ensure compliance with procedures and standards.
+ _Problem-Solving Skills_ : Proven ability to troubleshoot equipment, identify process issues, and recommend effective solutions.
+ _Collaboration:_ Strong communication skills and experience working with engineers and specialists to develop and improve processes.
+ _EHS Knowledge:_ Familiarity with waste management, hazard labels, and environmental compliance practices.
+ _Adaptability:_ Willingness to learn new skills, technologies, and processes to support continuous improvement.
Why Join Us?
At GE Aerospace, we are redefining flight for today, tomorrow, and the future. As a Composites Forming and Thermal Process Specialist, you'll be part of a team that values innovation, collaboration, and operational excellence. You'll have the opportunity to work with cutting-edge technologies, contribute to groundbreaking advancements in aerospace manufacturing, and grow your career in a dynamic and supportive environment.
_This role requires access to U.S. export-controlled information. Therefore, employment will be contingent upon the ability to prove that you meet the status of a U.S. Person as one of the following: U.S. lawful permanent resident, U.S. Citizen, have been granted asylee or refugee status (i.e., a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3))._
**Additional Information**
GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
**Relocation Assistance Provided:** Yes
GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
$64k-87k yearly est. 60d+ ago
Service Innovation Specialist
Phenom People 4.3
Account specialist job in Ambler, PA
Phenom People is seeking a highly motivated and talented individual to join our team as an Service Innovation Specialist. As a leader in the HR technology industry, we are dedicated to revolutionizing the way companies attract, engage, and retain top talent.
The Customer Value Team is dedicated to delivering exceptional value to our clients through innovative solutions and unparalleled customer service. We pride ourselves on our dynamic team and customer-centric approach.
Role Overview:
As a Service Innovation Specialist, you'll help design, test, and implement innovative service strategies that ensure our Customer Value team continues to grow, adapt, and deliver phenomenal experiences in a rapidly changing market landscape. You'll bring curiosity, operational thinking, and fresh ideas to every challenge - and play a key role in shaping how we support our clients and each other.
Please note: This is a full-time, hybrid position located at the headquarters in Ambler, PA, requiring 3 days per week in-office. Candidates must currently reside within a 50-mile radius of Ambler, PA. Employment visas will not be sponsored or transferred for this position at this time.
Key Responsibilities:
* Research emerging trends in customer success, Talent Experience, and service enablement, both within and outside our industry.
* Deliver actionable insights on service interactions to streamline support, improve adoption, and unlock new value for our customers and internal teams.
* Analyze existing service processes to identify opportunities for optimization, scalability, and innovation.
* Pilot new ideas, tools, or training programs - measure impact and support rollouts that drive measurable improvement.
* Work cross-functionally with Operations, Enablement, Product, and Customer Value teams to ensure alignment and adoption of best practices.
* Develop clear, practical documentation and playbooks for new service strategies and process improvements.
* Gather and synthesize feedback from the front lines to ensure solutions are relevant, practical, and impactful.
* Share progress, results, and recommendations with stakeholders across the Customer Value organization.
Qualifications:
* 1-3 years of professional experience in customer success, operations, service enablement, or a related role.
* A strategic, process-oriented mindset with a strong sense of ownership and intellectual curiosity.
* The ability to manage multiple projects and priorities in a fast-paced environment.
* Proven communication and collaboration skills to influence without authority and build strong cross-functional relationships.
* Comfort analyzing data and turning insights into clear, actionable recommendations.
* A willingness to learn, unlearn, and adapt as we grow.
* Familiarity with tools like Salesforce, Looker and Jira
* Willingness to learn, unlearn, and think on your feet.
Salary
* Expected salary range $65,000 - $75,000
Please note the Salary range is subject to change in the future in accordance with Phenom's policies
Benefits
We want you to be your best self and to pursue your passions!
* Benefits/programs to support holistic employee health
* Flexible hours and working schedules
* Growing organization with career pathing and development opportunities
* Tons of perks and extras in every location for all Phenoms!
Diversity, Equity, & Inclusion
Our commitment to diversity runs deep! Diversity is essential to building phenomenal teams, products, and customer experiences. Phenom is proud to be an equal opportunity employer taking collective action to build a more inclusive environment where every candidate and employee feels welcomed.
We recognize there is more to be done. Our teams are committed to continuous improvement until these powerful ideas are ingrained in our culture for Phenom and employers everywhere!
#LI-SN1
$65k-75k yearly 52d ago
Senior Specialist, Accounts Payable
Qps, LLC 4.5
Account specialist job in Newark, DE
Do you want to be part of an organization that is making a difference in the lives of millions of people worldwide? If so, we want to hear from you!
The AP senior specialist is the main contact point for Accounts Payable and Purchase Orders. While continuing to coordinate the day-to-day, they will take the initiative to improve departmental service levels and various AP finance related metrics. The candidate for AP will mentor and guide staff and peers. The incumbent may use initiative and judgement to recommend projects, set/adjust priorities and processes, and should present possible solutions to supervisor when confronted with unfamiliar situations.
$61k-83k yearly est. Auto-Apply 17d ago
Sales & Service Specialist
MRC Services Co 4.6
Account specialist job in Eddystone, PA
MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide.
Job Purpose
Responsible for delivering responsive and committed support to customers, accountable for safe and effective branch operations aligned with MRC Global's strategy for gross margin growth, and financial/operational performance.
Responsibilities
Individual must be able to perform the essential duties with or without reasonable accommodation.
Respond to incoming customer inquiries, develop accounts, and generate quotes using the MRC Global database.
Maximize gross margin sales through careful analysis during the quote process.
Identify and act on opportunities to increase market share by growing sales.
Provide product prices, delivery specifications, and payment terms, and offer substitute products where appropriate.
Assist outside sales and/or branch management in processing priority transactions.
Work to understand customers' business and determine customers' requirements and expectations in order to recommend specific products and solutions and make value-added recommendations to increase sales.
Enter and maintain purchase orders, customer orders, procurement matches, and trade discounts as needed.
Work with internal MRC Global departments to set up and maintain accurate customer files (profiles).
Maintain and approve quality standards.
Establish and maintain customer relationships, communicate with customers and co-workers to provide technical information.
Participate in meetings and training opportunities to enhance and maintain personal and product knowledge.
Monitor expected ship dates to ensure timely delivery and expedite as needed.
Provide prompt responses to internal and external customers, vendors and branch inquiries about material and the sales function (including warehouse errors, shortages, and damaged material).
Take reasonable care for the safety and health of yourself and others.
Report workplace hazards, injuries, or illnesses immediately.
Perform other duties as required.
Qualifications
Any combination of requirements that provides the knowledge and abilities necessary to perform essential duties and responsibilities will be considered.
High School Diploma or General Education Degree (GED) and additional post-secondary training or education.
Any combination of two or more years in customer service, inside sales, and/or warehouse services in a position with increasing responsibility, to include demonstrated leadership/supervisory experience.
Demonstrated competence in the use of computers and software applications.
Demonstrated ability to communicate and promote ideas and transfer detailed knowledge to others.
Ability to effectively present information in one-on-one and small group situations.
Willingness and ability to be on call as needed to provide 24-hour service to customers.
Willingness and ability to travel within and outside the branch service area, with occasional overnight stays.
Valid Driver's license with the ability to meet the MRC Global vehicle policy.
Additional Qualifications
Must have the ability to provide documentation verifying legal work status.
Ability to read and speak the English language proficiently in order to communicate with others, understand and interpret safety instructions, and to respond to inquiries.
Ability to understand and comply with MRC guidelines and expectations including MRC Global's Code of Conduct and Conflict of Interest guidelines.
Working Conditions
For position-specific details regarding the physical and mental demands and working conditions, contact Human Resources.
Reasonable accommodation may be made to enable individuals to perform essential functions.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
California Employee Data Collection Notice
$32k-41k yearly est. Auto-Apply 26d ago
Trading Services Specialist IV
Jpmorgan Chase Bank, N.A 4.8
Account specialist job in Newark, DE
Join a team that supports your career growth, advancement and expanding opportunities! At JPMorgan Chase we take pride in valuing our employees' individualities, while supporting an inclusive culture of teamwork. As a Trade Support Specialist within the Loan Trading Documentation team, you will take on the responsibility of providing primary and secondary trade closing support, as well as Third Party Agency Review. Your role is a crucial part of the Wholesale Loan Middle Office, a division of Wholesale Lending Services, which primarily supports the North America Credit Trading and Syndicated Leverage Finance businesses within the Corporate and Investment Bank.
Job Responsibilities:
Work with front office traders and sales coverage, clients, counsel and operations to settle secondary par loan trades
Establish and maintain strong working relationships with clients/counterparts
Manage heavy trade portfolio across various lines of business while maintaining a clean aging profile Review LSTA (Loan Syndications and Trading Association) standard documents and other legal documents including trade confirms, assignment agreements, proceeds letters, participation agreements, cash collateral agreements, and multilateral agreements
Review credit agreements, specifically assignability language
Identify and escalate issues to the front office trading assistants/traders/salespeople, in-house legal counsel and management, when necessary
Prepare daily/weekly MIS reporting to track the status of open items and measure risk
Required qualifications, capabilities, and skills:
Bachelor's degree or syndicated loan experience
Proficiency with Microsoft Office Suite (Excel, Word, and PowerPoint)
Excellent oral and written communication skills
Excellent analytical and critical thinking skills
Ability to take initiative and self-motivate as well as work as part of a team
Preferred qualifications, capabilities, and skills:
Familiarity with loan-based software (LoanIQ, ClearPar)
Experience with LSTA standard documentation, knowledge of the LSTA Standard Terms and Conditions
Knowledge of the trade lifecycle and/or experience supporting a trading business
Familiarity with syndicated loans
Prior knowledge of loan products or trading operations
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
$77k-108k yearly est. 9d ago
Physician Billing Representative II-EBEW
Union Hospital of Cecil County 4.0
Account specialist job in Wilmington, DE
Job Details
Do you want to work at one of the Top 100 Hospitals in the nation? We are guided by our values of Love and Excellence and are passionate about delivering health, not just health care. Come join us at ChristianaCare!
ChristianaCare, with Hospitals in Wilmington and Newark, DE, as well as Elkton, MD, is one of the largest health care providers in the Mid-Atlantic Region. Named one of “America's Best Hospitals” by U.S. News & World Report, we have an excess of 1,100 beds between our hospitals and are committed to providing the best patient care in the region. We are proud to that Christiana Hospital, Wilmington Hospital, our Ambulatory Services, and HomeHealth have all received ANCC Magnet Recognition .
Primary Function:
ChristianaCare is currently seeking a Full-Time Physician Billing Representative II-EBEW team member responsible for reviewing Physician Billing account edits and taking the appropriate action to facilitate billing.
Principal Duties and Responsibilities:
Accesses assigned edits via a worklist.
Assesses reason for edit and initiates appropriate update in the billing system to resolve.
Reviews medical records for coding accuracy.
Communicates with physician offices.
Meets departmental goals with regards to the physician account holds.
Enters charges into billing system as needed.
Performs assigned work safely, adhering to established departmental safety rules and practices; reports to supervisor, in a timely manner, any unsafe activities, conditions, hazards, or safety violations that may cause injury to oneself, other employees, patients and visitors.
Education and Experience Requirements:
High school graduate or equivalent required, Associates degree preferred.
3-5 years physician coding/physician billing experience preferably in a computerized physician billing department or large physician group practice.
Certified Professional Coder (CPC-A or CPC) credentials required. Would be willing to consider someone who is currently in the process of obtaining their certification with the agreement that it must be completed within one year from date of hire.
Christianacare Offers:
Full Medical, Dental, Vision, Life Insurance, etc.
403(b) with company match
Generous paid time off
Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more!
Hourly Pay Range: $22.29 - $33.44This pay rate/range represents ChristianaCare's good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range offered to a successful candidate will depend on individual factors including without limitation skills, relevant experience, and qualifications as they relate to specific job requirements.
Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.
Post End Date
Jan 30, 2026
EEO Posting Statement
ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program. To learn more about our benefits for eligible positions visit *********************************************************
$22.3-33.4 hourly Auto-Apply 26d ago
Senior Process Specialist (GS&T)
Integrated Project Services
Account specialist job in Blue Bell, PA
At IPS, we are global leaders in developing innovative solutions for the consulting, architecture, engineering, project controls, procurement, construction management, and CQV of technically complex facilities, primarily in the life sciences industry. We are looking for a talented Senior Process Specialist (GS&T) - Active Pharmaceutical Ingredients (API Focus) to join our dedicated Global Strategy & Technology team based in our any of our US office locations (CA,KS,NC,MD,PA,NJ,MA).
Reporting to the Sr. Director of Process Technology, the Senior Process Specialist works independently on various projects as assigned by the Sr. Director of Process Technology. He/she may oversee the entire design process or assist as a technical expert on a specialized design. Responsible for designing and implementing manufacturing processes, equipment, and plants (from pilot to fully operational). Plays a key role in the corporate process and manufacturing technical services and programs to support corporate strategic plan. Assists in our process-related business.
KEY ACTIVITIES AND RESPONSIBILITIES
* Assesses the requirements of a project, break a project into tasks, and works with a Project Manager to determine scope of work.
* Writes scope of work for process and manufacturing based on preliminary reviews and meetings with the client.
* Concept development and project support.
* Prepares engineering studies and schematic design for new systems and analyze operation of existing systems.
* Document project process requirements including process descriptions, technology evaluations, process flow diagrams, capacity analysis, and equipment list.
* Sees that satisfactory relationships are maintained with clients, consultants and other vested interests.
* Promotes use of and participates in development of company design and production standards.
* Coordinates all aspects of project document completion within company and externally with clients and other design professionals
* Special projects as assigned.
Qualifications & Requirements
REQUIRED EDUCATION/QUALIFICATIONS/WORK EXPERIENCE
* 15 + Years of Process Design experience within the Pharmaceutical industry working with (one or all) oral solid dosage (OSD), Aseptic or Biologics.
* Bachelor's Degree from an accredited University or College, in Engineering or relevant science
* GMP design experience
* General knowledge of system design and applicable codes in process engineering.
* Proven experience interacting and communicating directly with clients and leading conceptual design efforts.
* Has a demonstrated ability to manage projects, problem solve, communicate effectively to all key personnel, time manage, and the ability to work on more than one project at a time.
About Us
IPS, a Berkshire Hathaway company, is a global leader in developing innovative business solutions for the biotechnology and pharmaceutical industries. Through operational expertise and industry-leading knowledge, skill, and passion, IPS provides consultancy services, architecture, engineering, project controls, construction management, and compliance services that allow clients to develop and manufacture life-impacting products. IPS, inclusive of its Enterprise entities, has over 3,500 professionals in over 45 offices across 17 countries in the Americas, Europe, Asia Pacific, Southeast Asia, Australia, and the Middle East. For further information, please visit **************
Specialties
Process Architecture, Process Design, Engineering, Construction, Commissioning, Qualification, LEAN Project Delivery, Strategic Master Planning, Energy Conservation Management, Project Controls, Program/Project Management, Operations/Logistics Strategy and Planning, EPCMV and Staffing Services.
All qualified applicants will receive consideration for employment at IPS without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. IPS is proud to be an affirmative action and equal opportunity employer.
Attention Search Firms / Third-Party Recruiters: IPS is not seeking assistance or accepting unsolicited resumes from search firms for employment opportunities with IPS. Regardless of past practice, all resumes submitted by search firms to any employee at IPS via email, the Internet, or directly to hiring managers at IPS in any form without a valid written search agreement in place for a specific position will be deemed the sole property of IPS, and no fee will be paid in the event a candidate is hired by IPS as a result of the referral or through other means.
#LI-KZ1
Connect With Us!
If you do not meet the qualifications for this specific role, but would like to submit your resume for general consideration, please click here!
REQUIRED EDUCATION/QUALIFICATIONS/WORK EXPERIENCE
* 15 + Years of Process Design experience within the Pharmaceutical industry working with (one or all) oral solid dosage (OSD), Aseptic or Biologics.
* Bachelor's Degree from an accredited University or College, in Engineering or relevant science
* GMP design experience
* General knowledge of system design and applicable codes in process engineering.
* Proven experience interacting and communicating directly with clients and leading conceptual design efforts.
* Has a demonstrated ability to manage projects, problem solve, communicate effectively to all key personnel, time manage, and the ability to work on more than one project at a time.
At IPS, we are global leaders in developing innovative solutions for the consulting, architecture, engineering, project controls, procurement, construction management, and CQV of technically complex facilities, primarily in the life sciences industry. We are looking for a talented Senior Process Specialist (GS&T) - Active Pharmaceutical Ingredients (API Focus) to join our dedicated Global Strategy & Technology team based in our any of our US office locations (CA,KS,NC,MD,PA,NJ,MA).
Reporting to the Sr. Director of Process Technology, the Senior Process Specialist works independently on various projects as assigned by the Sr. Director of Process Technology. He/she may oversee the entire design process or assist as a technical expert on a specialized design. Responsible for designing and implementing manufacturing processes, equipment, and plants (from pilot to fully operational). Plays a key role in the corporate process and manufacturing technical services and programs to support corporate strategic plan. Assists in our process-related business.
KEY ACTIVITIES AND RESPONSIBILITIES
* Assesses the requirements of a project, break a project into tasks, and works with a Project Manager to determine scope of work.
* Writes scope of work for process and manufacturing based on preliminary reviews and meetings with the client.
* Concept development and project support.
* Prepares engineering studies and schematic design for new systems and analyze operation of existing systems.
* Document project process requirements including process descriptions, technology evaluations, process flow diagrams, capacity analysis, and equipment list.
* Sees that satisfactory relationships are maintained with clients, consultants and other vested interests.
* Promotes use of and participates in development of company design and production standards.
* Coordinates all aspects of project document completion within company and externally with clients and other design professionals
* Special projects as assigned.
$47k-94k yearly est. Auto-Apply 4d ago
Collections Specialist
Collabera 4.5
Account specialist job in Newark, DE
Established in 1991, Collabera is one of the fastest growing end-to-end information technology services and solutions companies globally. As a half a billion dollar IT company, Collabera's client-centric business model, commitment to service excellence and Global Delivery Model enables its global 2000 and leading mid-market clients to deliver successfully in an increasingly competitive marketplace.
With over 8200 IT professionals globally, Collabera provides value-added onsite, offsite and offshore technology services and solutions to premier corporations. Over the past few years, Collabera has been awarded numerous accolades and Industry recognitions including.
Collabera awarded Best Staffing Company to work for in 2012 by SIA. (hyperlink here)
Collabera listed in GS 100 - recognized for excellence and maturity
Collabera named among the Top 500 Diversity Owned Businesses
Collabera listed in GS 100 & ranked among top 10 service providers
Collabera was ranked:
32 in the Top 100 Large Businesses in the U.S
18 in Top 500 Diversity Owned Businesses in the U.S
3 in the Top 100 Diversity Owned Businesses in New Jersey
3 in the Top 100 Privately-held Businesses in New Jersey
66th on FinTech 100
35th among top private companies in New Jersey
***********************************************
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Job Description
Collections Representatives
The Collector works in the Collections and Recovery Operations environment and is typically aligned with routine inbound or outbound collections calling processes. This role can work in any stage of delinquency and frequently requires guidance on non-routine situations. Primary responsibilities are collections, customer servicing, submitting extension requests and other loss mitigation and recovery activities. Contacts delinquent, charged-off, or high-risk customers in order to secure payment and determine reason for delinquency on active loan/credit card accounts. In the recovery area, collectors will work with customer to establish full balance repayment plans or settlements. Works an established list of accounts on an automated collections system and/or auto-dialer. This person can resolve routine billing inquiries and negotiate payment arrangements to cure delinquent accounts. Understands and educates customers on account terms and alternate payment programs and methods. Navigates a computerized data entry system and other relevant applications while staying within our regulatory and compliance guidelines within Collections.
Qualifications
Required Skills:
1. Excellent communication skills
2. Customer Service focus
3. Ability to understand and discuss personal and financial difficulties
4. Ability to recommend and negotiate payment arrangements
5. Demonstrated ability to work in a fast paced environment
6. Strong computer skills
Desired Skills:
1. Previous collections experience
2. Previous customer service experience
3. Strong negotiation skills
Additional Information
Czaria Abaloyan
************
$34k-54k yearly est. 60d+ ago
Process Specialist, Value Added Services
Self Bill Pro
Account specialist job in Ambler, PA
Job description
Job Title: Process Specialist, Value Added Services
Location: Remote | Full-Time
About Self Bill Pro: Self Bill Pro is a rapidly growing startup dedicated to solving one of the most persistent challenges in the employee benefits ecosystem: the complexity of monthly benefits billing. We provide a tech-enabled service where our dedicated team leverages proprietary software to eliminate the administrative burdens of manual invoice audits and costly billing errors. Our mission is to streamline this critical operation, freeing up employers, brokers, and carriers to focus on their strategic priorities.
Job Summary: The Process Specialist, Value Added Services will play a key role in supporting and enhancing multiple service offerings, which will initially consist of EOI Verifications, Retiree Direct Billing, File Distribution, and Personalized Communication creation. This position is responsible for partnering with the team to administer these services, maintain and improve operational procedures, and ensure accurate documentation.
The specialist will conduct regular audits to uphold quality and compliance standards while identifying opportunities for process improvements. Collaboration is central to the role, involving close partnerships with internal teams, external stakeholders, and the product team as a stakeholder in developing innovative solutions and refining existing services.
Success in this position requires a self-starter with strong organizational skills who can manage multiple projects simultaneously, adapt to shifting priorities, and deliver results in a dynamic environment.
Key Responsibilities:
● Administer and support assigned Value Added Services including EOI Verifications, Retiree Direct Billing, and additional tasks including File Distribution and Personalized Communication creation.
● Interact with external stakeholders/clients on service output and inquiries.
● Assist in the creation/enhancement of formalized documentation and procedure creation of existing services.
● Conduct regular audits to verify accuracy, maintain data integrity, and ensure compliance with quality standards.
● As a Subject Matter Expert, identify and recommend process improvements to increase efficiency and service effectiveness.
● Collaborate with internal stakeholders and product team on suggested enhancements and process improvements.
Required Qualifications:
● Strong technical aptitude; you are skilled at making complex solutions and processes feel simple and intuitive.
● Excellent communication, relationship-building, and collaboration skills.
● Strong attention to detail and ability to maintain accuracy across high-volume, repetitive tasks.
● Self-motivated, adaptable, and comfortable working in a fast-paced startup environment.
Preferred Qualifications:
● Knowledgebase in file transfer, desktop excel applications, and previous experience in managing audits.
● Experience in HR tech, employee benefits, or insurance industry.
● Bachelor's degree in business, Computer Science, Engineering, or a related field is preferred.
Why Join Us? At Self Bill Pro, you'll join a collaborative and ambitious team dedicated to transforming outdated processes through smart, scalable technology. If you're passionate about tech, and solving real-world problems, we'd love to hear from you.
Job requirements
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$47k-95k yearly est. 22d ago
Collections Specialist (Revenue Cycle)
Philips 4.7
Account specialist job in Malvern, PA
Your role: * Working with various commercial insurnace payers to resolve claims and denials. * Escalating payor issue trends for leaderships consideration along with possible solutions. Providing daily follow-up on insurance correspondence to ensure claim payments are made in a timely manner.
* Developing and maintaining updates for any problematic payers and assisting in identifying, evaluating and developing systems /procedures to address issues.
* Determining patient eligibility along with basic benefit verification (qualifying diagnoses, prior testing and authorization requirements) and reading eligibility of benefits, to determine claim processing by insurance carriers.
You're the right fit if:
* You've acquired 2+ years of experience in Revenue Cycle Management, specifically within Collections or Reimbursement Services.
* Your skills include:
* Experience with denial management, claim follow up, overturning denials and identifying payer issue trends.
* Knowledge of insurnace payers, including Medicare, Medicaid, Blue Cross Blue Shield and commercial plans. You have the ability to navigate through various systems to pull information.
* Experience with Soarian is a plus.
* You have a high school diploma or GED (required).
* You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.
* You're a strong verbal communicator with both internal/external partners
How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations.
This is an office role.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.
* Learn more about our business.
* Discover our rich and exciting history.
* Learn more about our purpose.
* Learn more about our culture.
Philips Transparency Details
The pay range for this position in Malvern, PA and Chicago, IL is $23.00 to $37.00 hourly.
The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.
In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.
At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.
Additional Information
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Malvern, PA or Chicago, IL.
#ConnectedCare
This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.
Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.
$23-37 hourly Auto-Apply 22d ago
Utilization Review & Billing Specialist
Impact Life
Account specialist job in Wilmington, DE
Job DescriptionUtilization Review & Billing Specialist
Full-Time | Hybrid (In-Office & Remote) Impact Life | Delaware
Impact Life is seeking a detail-oriented and mission-driven Utilization Review & Billing Specialist to support our behavioral health and recovery-oriented programs across the organization. This role is essential to ensuring access to care by navigating insurance authorizations, utilization review, and billing processes with accuracy, integrity, and compassion.
At Impact Life, we believe recovery is possible, people deserve dignity, and systems should work for people, not against them. Behind every authorization and claim is a real person seeking support, stability, and healing.
Position Overview
The Utilization Review & Billing Specialist plays a critical role in supporting access to care by managing insurance authorizations, utilization review activities, and in-house billing processes. This position works closely with clinical, admissions, and administrative teams to ensure services are authorized, documented, billed, and reimbursed accurately and in compliance with payer and regulatory requirements.
Requirements
What You'll DoUtilization Review
Complete initial, concurrent, and continued stay reviews with insurance providers
Submit clinical documentation that clearly supports medical necessity
Track authorizations, approvals, extensions, denials, and appeals
Communicate authorization status with admissions and clinical teams
Maintain accurate, compliant utilization review records
In-House Billing
Submit clean, accurate insurance claims in a timely manner
Review claims for accuracy and compliance prior to submission
Monitor claim status and follow up on unpaid, denied, or delayed claims
Post payments and assist with account reconciliation
Collaborate to resolve billing issues using a solutions-focused approach
Admissions Support (Preferred)
Assist with insurance verification and benefits checks
Support admissions workflows as needed
Clearly communicate coverage information to support informed decision-making
Qualifications & Experience
Minimum of 3 years of experience in utilization review and or in-house billing
Experience with insurance authorizations and claims submission
Behavioral health and or substance use treatment experience strongly preferred
Admissions or intake experience is a plus
Strong attention to detail and organizational skills
Ability to manage multiple priorities and work independently
Teachable mindset with openness to learning and feedback
Commitment to confidentiality, ethics, and compassionate care
Benefits
Health Care Plan - Medical, Dental & Vision
Retirement Plan - 401k & ROTH 401k
Paid Time Off
11 Paid Holidays Yearly
Training & Development
Wellness Resources
$39k-53k yearly est. 2d ago
Cash Applications Specialist
Glen-Gery 4.4
Account specialist job in Wyomissing, PA
About the Company:
Glen-Gery Corporation is a wholly owned subsidiary of Brickworks Limited. Brickworks Limited (“The Group”) is a large Australian-listed group of companies. The Group has been in operation since the early 1900s, has a market capitalization exceeding $3.5 billion, and operates across 3 core business segments: Building Products, Land & Development, and Investments. The Group employs more than 2,000 FTE employees and operates nationally across Australia and has a significant presence in the USA.
Founded in 1890, Glen-Gery Corporation is one of the nation's largest brick manufacturers and operates eight brick manufacturing facilities. Glen-Gery products are sold nationally through a network of over 500 distributors as well as in Canada. Since entering the USA in 2018, Brickworks have acquired Sioux City Brick, Redland Brick, and the distribution business of Southfield Corporation in Illinois and Indiana (Illinois Brick, Indiana Brick). The combined North American business now has more than 900 employees, operates across 40 locations, including 8 brick plants, 26 masonry supply center/retail locations, and 3 Design Studios.
Basic Function: The Cash Application Specialist will be responsible for participating in cash application company wide. This includes payments from account customers as well as cash and credit card payments made at the yards by “cash and carry” customers. As part of our team, this position will reconcile account receivables, post payments reconciliation, and create monthly reports for relevant management. Our ideal candidate is a motivated, problem-solver who can collaborate effectively and possesses accurate data entry skills and an eye for detail.
Duties and Responsibilities:
Payment Processing:
Applying incoming payments (including Lockbox, ACH, wire transfers, and credit card payments) to the correct customer accounts and invoices within the company's accounting ERP system.
Reconciliation:
Reconciling daily cash receipts to customer invoices, ensuring that all payments are correctly matched and applied. This also involves identifying and resolving discrepancies or unapplied payments, posting of adjustments and clearings to customer accounts such as sales tax adjustments.
Credit and Adjustment Management:
Processing customer account adjustments, including credits, refunds, small balance write-offs, and tax adjustments while ensuring proper documentation and approval.
Discrepancy Resolution:
Investigating and resolving payment discrepancies such as short payments, overpayments, or chargebacks, by communicating with internal teams.
Clearing/Netting all Cash in Advance or Prepaid Accounts:
Maintaining all Prepay/Cash/Visa Accounts to ensure invoices are cleared, open balances are investigated for collection and over payments are being refunded when necessary.
Collaboration:
Working closely with various departments, such as credit and collections, sales, and customer service, to resolve payment-related issues and ensure smooth operations.
Audit Support:
Provide necessary documentation during audit when requested.
All other duties as assigned.
Education and experience requirements
Associate degree or minimum of three years of experience with high volume cash application.
Ability to set deadlines and prioritize activities.
Attention to detail.
Strong analytical and problem-solving skills and critical thinking skills.
General math and data entry skills.
Proficiency with Microsoft Office is required. Focus on Excel - V-lookups/ Pivot Tables
Ability to learn billing software systems and access online support/tools.
Prior experience with JDE a plus.
Retail/ Manufacturing cash experience a plus.
This job description is not intended to be all inclusive and as such, the employee will also be required to perform other related business duties as may be assigned by the immediate manager and/or other management personnel as required.
How much does an account specialist earn in West Bradford, PA?
The average account specialist in West Bradford, PA earns between $30,000 and $77,000 annually. This compares to the national average account specialist range of $28,000 to $62,000.
Average account specialist salary in West Bradford, PA