Admitting officer vs patient access representative

Differences between admitting officer and patient access representative duties and responsibilities

Admitting officer example responsibilities.

• Manage confidential patient information according to HIPPA guidelines.
• Register new patients and update existing patient demographics by collecting patient detail personal and financial information.
• Perform annual privacy audit to ensure all policies and procedures are in compliance with current HIPAA guidelines.
• Obtain and register patient information appropriately, respecting HIPAA regulations.
• Register patients in the emergency room, interview and inform patients of financial responsibility and collect deductibles.
• Coordinate check-in processes by contacting insurance providers to verify correct insurance information and get authorization for proper billing codes.
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Patient access representative example responsibilities.

• Use EMR software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPPA and clinic.
• Conduct intensive screening of all Medicare, Medicaid and manage care patients for provider service eligibility.
• Educate eligible applicants about Medicaid manage care and how to access benefits in a manage care environment.
• Run internal reports to ensure ICD 9 and CPT procedure codes are accurate for billing for Medicare and Medicaid patients.
• Deliver quality customer service and compassion while obtaining demographic and financial data from patients seeking emergency medical services.
• Operate front desk check-in, preparation of charts, receive payments and balance books at the end of the day.
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