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Advance Auto Parts jobs in Rome, GA - 452 jobs

  • Retail Parts Pro

    Advance Auto Parts 4.2company rating

    Advance Auto Parts job in Jacksonville, AL

    We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. What is a Retail Parts Pro? Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. This role has the ability for advanced identification, trouble shooting and project assistance for DIY customers. The role has the ability to source from numerous places including special order, FDO, second source, etc. The role has in-depth knowledge of the store inventory and maintenance processes. Position is full time. Primary Responsibilities * Provide GAS2 selling experience for DIY customer visits and phone calls * Achieve personal / store sales goals and service objectives * Manage DIY services including battery installation, testing, wiper installs, etc. * Ensure high standards of customer service and store appearance standards * Key holder responsibilities (task assignment and completion, safety, open/close duties) Secondary Responsibilities * Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc. * Store Cleanliness including floors, bathrooms, facing, dusting, parking lot * Provide DIY services including battery installation, testing, wiper installs, etc. Success Factors * Friendly communication * Ability to locate and stock parts * Safety knowledge and skills * Operating inventory systems and store equipment * Parts and automotive system knowledge skills * Operating POS and Parts lookup systems * Expert at testing and diagnostic equipment for DIY services * ASE P2 certified or ASE ready equivalent * Advanced solution, project and product quality recommendation ability * Advanced parts lookup and sourcing * Advanced selling skills for DIY Essential Job Skills Necessary for Success as a Retail Parts Pro * Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc. * Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management * Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence * Understand and execute instructions furnished in written, oral, or diagram form * Successfully complete the Parts Knowledge Assessment * Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals * Use Microsoft software effectively (Word, Excel required) * Strong organizational skills * Ability to work an assortment of days, evenings, and weekends as needed Prior Experience that Sets a Retail Parts Pro up for Success 3-5 years of prior automotive parts experience Proven sales ability with past experience in fulfillment of customer transactions Education Certificates, Licenses, Registrations Must have a valid driver's license ASE certification preferred, but not required Physical Demands We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. California Residents click below for Privacy Notice: ***************************************************
    $25k-29k yearly est. 13d ago
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  • Commercial Account Manager

    Advance Auto Parts 4.2company rating

    Advance Auto Parts job in Cartersville, GA

    What is a Customer Account Manager (CAM)? At Advance Auto Parts, a Customer Account Manager (CAM) sells or oversees the selling of automotive products for repair or distribution to automotive repair shops and other commercial businesses. The CAM must be committed to inspiring our team, helping our customers succeed, and growing the business and profitability with integrity. Key Duties and Responsibilities * Work with District Leaders, General Managers and other key personnel to achieve all agreed upon goals for assigned accounts * Implement new Commercial Sales programs, as well as support current programs * Visit assigned accounts, making sales calls and developing approaches that best position products, services, or ideas; identify and meet the needs of commercial customers. Maintain database of account sales call activity, etc. * Proactively communicate with Store Team on a regular basis to ensure that customer expectations concerning product availability, accuracy, and delivery timelines are realistic and being met * Provide feedback and input to business partners regarding competitive information, merchandising suggestions, and other services to strengthen the market position of the company * Partner in the development and retention of Commercial Parts Pros to support the Advance plan for internal growth and career opportunities * Demonstrate an eagerness to be a team player and assist in other functions as assigned by Region and Area leaders and as needed, including, but not limited to: cleaning, organizing, stocking, operating POS equipment, truck loading/unloading, etc. Essential Job Skills Necessary for Success as a CAM * Working knowledge of Advance products and services and the ability to market those products and services to meet customer need * Working knowledge of the APAL system, including Inventory Management and processing of Commercial account paperwork * Working knowledge of automotive systems and traditional automotive aftermarket * Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and upper management * Strong presentation and verbal and written communications skills, including ability to write reports, business correspondence and procedural manuals * Use Microsoft software effectively (Word, Excel required - PowerPoint preferred) * Calculate figures and amounts such as discounts, percentages, sales increases, and gross profit percent * Ability to review and analyze business reports, such as profit and loss statement (P&L) * Think strategically, analyze issues and options, and effectively manage and facilitate change * Ability to work an assortment of days, evenings, and weekends as needed * Ability to travel overnight occasionally Prior Experiences that Set a CAM up for Success * Proven sales track record with 3-5 years related selling experience. Education * High School diploma or general education degree (GED) * Associate's degree or equivalent from a two-year college or technical school preferred Certificates, Licenses, Registrations * Must have a valid driver's license and be fleet safety certified. * ASE certification preferred, but not required Physical Demands The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Team Member is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The Team Member must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Team Member is occasionally exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; toxic or caustic chemicals; outside weather conditions; extreme cold; extreme heat; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate. Position is eligible for sales commission based on individual or store performance. California Residents click below for Privacy Notice: ***************************************************
    $43k-52k yearly est. 27d ago
  • Customer Service Representative

    Copart 4.8company rating

    Cartersville, GA job

    Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences. In addition to other office support functions as needed. The CSR is the face of the Company as they are often the first interaction our customers have with Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. Understanding client needs and offering solutions and support. Position may expand to include Chat and Email Customer Support. Answer and place calls in a professional manner. Measured on call quality -- (Knowledge, level of professionalism, time to place follow-up calls) Focus on a call resolution& use company resources to gather information and offer solutions to meet customer needs. Other duties as assigned. Required Skills and Experience: * One year of office support experience in a customer service role preferred * High School diploma * Excellent customer service skills and attitude * Excellent written and verbal skills * Proficient with office equipment * Attention to detail * Problem-solving * Computer proficiency - MS Suite * Typing speed 45WPM * Professional appearance * Ability to multi-task in a fast-paced environment * Bilingual skills a plus * Occasional overtime as needed Pay: $18.00 - $20.29/ Hour. Benefits Summary: * Medical/Dental/Vision * 401k plus a company match * ESPP - Employee Stock Purchase Plan * EAP - Employee Assistance Program (no cost to you) * Vacation & Sick pay * Paid Company Holidays * Life and AD&D Insurance * Discounts Along with many other employee benefits. At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully. E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: * E-verify Participation * Right to Work
    $18-20.3 hourly Auto-Apply 37d ago
  • Kitchen Designer

    Home Depot 4.6company rating

    Dalton, GA job

    Kitchen Designers at The Home Depot help customers turn their kitchen and bath dreams into reality. Kitchen Designers greet and engage customers, listen to their needs, and guide them through the design process-offering “good, better, best” options, samples to take home, and expert advice on products, services, and installation. Kitchen Designers use design tools and showroom resources to educate customers, set clear expectations, and provide tailored solutions for every project, whether they're DIYers or working with professionals. Kitchen Designers advocate for customers by highlighting current promotions, financing options, and the advantages of choosing Home Depot over competitors. Kitchen Designers also ensure the showroom is clean, organized, and well-stocked, creating a welcoming and safe shopping environment. Throughout each project, Kitchen Designers follow up on project statuses, address questions, and guide customers every step of the way.
    $59k-85k yearly est. 60d+ ago
  • Merchandising

    Home Depot 4.6company rating

    Dalton, GA job

    Merchandising Execution Associates (MEAs) ensure that the products are stocked and properly merchandised to provide the customer the best possible shopping experience while always keeping safety, accuracy and efficiency at the forefront. Supplier Experience Executing price changes, product rotation, and special projects designed to improve how products are displayed to the customer and to meet our suppliers needs and expectations. Enables Sales/Enable Growth Execute strategies and ensure products are displayed correctly to drive sales. Build displays and fixtures while utilizing basic hand tools and power tools in addition to refreshing display material/signage/brochures. Operational Commitments MEAs work in teams, with on-site supervision and provide service to multiple departments in the store which requires repetitive lifting, bending, and operating lift equipment. MEAs build and maintain strong relationships with store associates and provide superior customer service to both internal and external customers. **Day positions, Overnight positions** Full Time or Part Time
    $24k-30k yearly est. 60d+ ago
  • Asset Protection Specialist

    Home Depot 4.6company rating

    Dalton, GA job

    The Asset Protection Specialist is primarily responsible for preventing financial loss caused by theft and fraud and supporting safety and environmental program compliance in their assigned store/multiple stores. They utilize tools to minimize loss to the Company, including but not limited to identifying incidents of theft and fraud, reviewing CCTV and exception reports, monitoring the store's physical security, auditing the Electronic Article Surveillance and driving a shrink elimination culture in the store. Other responsibilities include: preparing accurate and detailed case reports documenting your apprehensions and recoveries, preserving evidence, interacting with law enforcement and testifying in criminal and civil court actions. The Asset Protection Specialist must report any hazardous or unsafe condition to the Manager on Duty and carry out job responsibilities in a manner that minimizes the risk of injury to themselves, other associates, vendors, customers, and the Company. They must demonstrate integrity at all times, respond to asset protection and operational concerns of all associates and remain focused on store specific business objectives while supporting key asset protection and operational responsibilities.
    $28k-33k yearly est. 60d+ ago
  • Retail Parts Pro Store 9050

    Advance Auto Parts 4.2company rating

    Advance Auto Parts job in Jacksonville, AL

    We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. What is a Retail Parts Pro? Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. This role has the ability for advanced identification, trouble shooting and project assistance for DIY customers. The role has the ability to source from numerous places including special order, FDO, second source, etc. The role has in-depth knowledge of the store inventory and maintenance processes. Position is full time. Primary Responsibilities * Provide GAS2 selling experience for DIY customer visits and phone calls * Achieve personal / store sales goals and service objectives * Manage DIY services including battery installation, testing, wiper installs, etc. * Ensure high standards of customer service and store appearance standards * Key holder responsibilities (task assignment and completion, safety, open/close duties) Secondary Responsibilities * Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc. * Store Cleanliness including floors, bathrooms, facing, dusting, parking lot * Provide DIY services including battery installation, testing, wiper installs, etc. Success Factors * Friendly communication * Ability to locate and stock parts * Safety knowledge and skills * Operating inventory systems and store equipment * Parts and automotive system knowledge skills * Operating POS and Parts lookup systems * Expert at testing and diagnostic equipment for DIY services * ASE P2 certified or ASE ready equivalent * Advanced solution, project and product quality recommendation ability * Advanced parts lookup and sourcing * Advanced selling skills for DIY Essential Job Skills Necessary for Success as a Retail Parts Pro * Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc. * Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management * Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence * Understand and execute instructions furnished in written, oral, or diagram form * Successfully complete the Parts Knowledge Assessment * Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals * Use Microsoft software effectively (Word, Excel required) * Strong organizational skills * Ability to work an assortment of days, evenings, and weekends as needed Prior Experience that Sets a Retail Parts Pro up for Success 3-5 years of prior automotive parts experience Proven sales ability with past experience in fulfillment of customer transactions Education Certificates, Licenses, Registrations Must have a valid driver's license ASE certification preferred, but not required Physical Demands We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. California Residents click below for Privacy Notice: ***************************************************
    $35k-48k yearly est. 27d ago
  • Lot Associate

    Home Depot 4.6company rating

    Rome, GA job

    Lot Associates assist customers with the loading of their vehicles and also monitor and maintain the entrance of the store. Lot Associates also are responsible for maintaining a sufficient quantity of carts near the entrance of the store. This position interacts with Home Depot associates and customers. Because the Lot Associate is often the first and last associate to interact with customers as they enter or leave the store, customer service plays a vital role in this position. Direct customer interaction is frequently required for some positions and excellent customer service skills are required.
    $30k-35k yearly est. 60d+ ago
  • FRONT END LEAD ASSOC - DG MKT in ETON, GA S13930

    Dollar General Corporation 4.4company rating

    Eton, GA job

    Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive. Company Overview Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at ************************************ Job Details GENERAL SUMMARY: Under general supervision, lead front-end sales associates in the replenishment of front end impulse fixtures and ensure exceptional service is provided to each customer. Provides support to other managers as requested. DUTIES and RESPONSIBILITIES: * Lead the work of sales associates serving as cashiers including six to eight active registers. * Operate cash register and flatbed scanner as needed to provide great customer service. * Authorize voids and overrides; count register; make bank deposits. * Assist in maintaining strict cash accountability, key control, and adherence to company security practices and cash control procedures. * Monitor cash levels and make appropriate drawer pulls as directed by the Store Manager. * Monitor cameras for unusual activities (customers and employees), if applicable. * Supply cashiers with change when needed. * Complete all required paperwork and documentation according to guidelines and deadlines as assigned. * Responsible for training new cashiers; * Cash handling policies and procedures * Proper Scanning technique * Engaging the customer * Cashier selling activity * Asking for additional front end help when lines start to back up * Responsible for the sanitation and execution of the front end cleaning schedule. Qualifications Knowledge, Skills and Abilities: * Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages. * Knowledge of cash handling procedures including cashier accountability and deposit control. * Ability to perform cash register functions. * Knowledge of cash, facility and safety control policies and practices. * Effective interpersonal and oral & written communication skills. * Understanding of safety policies and practices. * Ability to read and follow plan-o-gram and merchandise presentation guidance. * Knowledge of and willingness to comply with company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications. * Ability and willingness to obtain required certifications in food handling. Work Experience &/or Education: * High school diploma or equivalent. * One to two years of retail clerk experience. * Previous lead experience and/or grocery store experience preferred. * Attainment of required local and state food handling certifications, if applicable. Relocation assistance is not available for this position. Dollar General Corporation is an equal opportunity employer.
    $25k-31k yearly est. 14d ago
  • Commercial Specialist

    Autozone 4.4company rating

    Cartersville, GA job

    As a Commercial Specialist, you'll be a key player in AutoZone's commercial sales and service operations. You'll drive WOW! customer service, increase commercial sales, and ensure smooth order fulfillment and delivery. This role combines customer service, sales support, and logistics coordination, with opportunities to lead and grow within the department. Responsibilities Assistcommercial customerswith product selection and order management. Maintain accuratebilling recordsand ensureon-time deliveries. Conductaccount visitsto build relationships and ensure service quality. Generate new business throughoutbound callsandin-person outreach. Followcash handling procedures, including deposits and collections. Document and inspect all deliveries for accuracy and condition. Monitor and report onvehicle maintenance and safety. Managebattery consignment inventoryand perform weekly stock checks. Handlereturns and accident proceduresaccording to company policy. Lead the commercial department in the absence of the Commercial Sales Manager. Promote asafe and compliant work environmentfor all team members. Qualifications What We Are Looking For Strong customer service and communication skills. Ability to manage multiple tasks in a fast-paced environment. Familiarity with billing, inventory, and delivery processes. Commitment to safety and compliance with company procedures. Valid driver's license and a clean driving record. You'll Go the Extra Mile If You Have Previous experience in commercial sales or automotive retail. Knowledge of AutoZone systems and procedures. Experience managing or supporting a team. Strong organizational and problem-solving skills. Exceptional Communication: Strong people skills and effective communication in both Spanish and English. About Autozone Since opening our first store in 1979, AutoZone has grown into a leading retailer and distributor of automotive parts and accessories across the Americas. Our customer-first mindset and commitment to Going the Extra Mile define who we are, for both our customers and AutoZoners. Working at AutoZone means being part of a team that values dedication, teamwork, and growth. Whether you're helping customers or building your career, we provide tools and support to help you succeed and drive your future. Benefits at AutoZone AutoZone offers thoughtful benefits programs with one-on-one benefits guidance designed to improve AutoZoners' physical, mental and financial well-being. All AutoZoners (Full-Time and Part-Time): Competitive pay Unrivaled company culture Medical, dental and vision plans Exclusive discounts and perks, including an AutoZone in-store discount 401(k) with company match and Stock Purchase Plan AutoZoners Living Well Program for free mental health support Opportunities for career growth Additional Benefits for Full-Time AutoZoners: Paid time off Life, and short- and long-term disability insurance options Health Savings and Flexible Spending Accounts with wellness rewards Tuition reimbursement Minimum age requirements may apply. Eligibility and waiting period requirements may apply; benefits for AutoZoners in Puerto Rico, Hawaii, or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at Careers.AutoZone.com. We proudly support Veterans, Active-duty Service Members, Reservists, National Guard and Military Families. Your experience is highly valued, and we encourage you to apply to join our team. Fair Chance: An applicant's criminal record is not a disqualification from employment and will be considered individually based on factors such as the relationship between the position sought and the criminal offense, the nature of the offense, any documentation or information demonstrating the rehabilitation of the applicant, the time elapsed since the offense, and any other relevant information. This includes compliance with the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the New York City Fair Chance Act, the Philadelphia Fair Chance Hiring Act, and the U.S. Virgin Islands Fair Chance for Employment Act. As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. Philadelphia Fair Chance poster: https://www.phila.gov/media/20**********47/Fair-Chance-Hiring-law-poster.pdf Online Application: An online application is required. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources. AutoZone, and its subsidiary, ALLDATA are equal opportunity employers. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected categories.
    $33k-39k yearly est. 2d ago
  • Sales Specialist

    Home Depot 4.6company rating

    Fort Oglethorpe, GA job

    Sales Specialists help customers bring their project ideas to life by offering a range of product options, providing samples, and recommending solutions-including installation and related services. Sales Specialists listen to customer needs, address concerns, and highlight current promotions and financing options. By understanding local competitors and communicating Home Depot's advantages, Sales Specialists guide customers through every step, set clear expectations, and ensure a smooth shopping experience. Sales Specialists are expected to meet monthly sales goals and other metrics to drive sales in the store. Sales Specialists also help keep the store clean, organized, and safe, working as part of a team to deliver excellent customer service-while actively monitoring inventory and driving in-stock to support a seamless shopping experience.
    $31k-39k yearly est. 60d+ ago
  • Inventory Specialist

    Advance Auto Parts 4.2company rating

    Advance Auto Parts job in Marietta, GA

    We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. An Inventory Specialist works with and reports to the General Manager and is responsible for HUB operation while performing the following duties. Other duties may be assigned. Primary Duties and Responsibilities * Pull and ship HUB orders on time. * If HUB order can't be filled, call servicing store before next HUB run explaining how to reorder. * Working with store management team, complete all parts department cycle counts including OUTS. * Work with store management team to complete all parts department plan-o-grams. * Work with store management team to stock all parts department parts. * Work with store management team to complete all parts department callbacks. * Work with store management team to complete MAXI changes in parts department. * Comply with all federal, state and local laws. * Comply with all company policies and procedures. * Complete all required training materials, attend all scheduled store meetings. * At General Manager's direction, train and develop Team Members to help assure the HUB is operated according to company policies and procedures. * Coordinate through General Manager the delivery of product, maintaining inventories, keeping operating records, or preparing daily record of transactions. * Help to ensure compliance of established security, customer service and record keeping policies and procedures. Key Holder Responsibilities: * Task assignment and completion, safety, open/close duties. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Must be competent at oral and written communications and handle basic math computations. * Should have prior retail experience, including basic merchandising and inventory management skills. * Able to drive forklift, if certified and applicable, and use a hand truck and pallet jack. * Should be well mannered, neat in appearance and possess the ability to meet and deal with the public in an unbiased manner. * Previous work records should demonstrate stability and performance results. * Scheduling factors necessitate that the individual should be able to come to work on short notice, and/or work flexible hours including nights and weekends. * Immediately report to General Manager and/or District Manager any violation of company policy or procedure. EDUCATION and/or EXPERIENCE * High school diploma or GED equivalent PHYSICAL DEMANDS * Almost constant standing or walking. * Must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. * Specific vision abilities required by this job include close vision, distance, color vision, peripheral vision, depth perception and ability to adjust focus. * Requires good manual skills (gross and fine finger dexterity). * Must be able to reach above shoulder level. * Must be capable of squatting, bending and reaching. * Must be capable of climbing, stooping, kneeling, and crouching on an occasional basis. WORK ENVIRONMENT Inside approximately 95 % of the time; depending upon the time of year, the store is air conditioned or heated accordingly. No particular hazards are involved except exposure to battery acid (eye protection and aprons should be used when handling batteries, although not mandatory). An Inventory Specialist must also adhere to safety precautions when operating a forklift or hand pallet jack. California Residents click below for Privacy Notice: ***************************************************
    $29k-33k yearly est. 11d ago
  • Service Consultant

    Carmax 4.4company rating

    Lithia Springs, GA job

    7243 - Lithia Springs - 1977 Thornton Rd, Lithia Springs, Georgia, 30122CarMax, the way your career should be! Under general supervision, deliver exceptional customer service by acting as a liaison between the customer and retail technician (Traditional), or mechanical associate (Flow) on the phone before, during, and after the service/repair processes. Principle Duties and Responsibilities: ♦ Meet and greet all service customers in a friendly manner conveying exceptional customer service skills and empathy throughout the entire customer interaction. ♦ Assist Service/Customer Operators with incoming service calls when needed. ♦ Accurately interview and document customer concerns. ♦ Establish specific call time with each customer to update them on the status of their vehicle and consistently meet those call time commitments, (This may require multiple calls to the same customer each day). ♦ Create repair orders, and route work to technicians or mechanical associates. ♦ Obtain accurate estimates and approvals for Extended Service Policy (ESP) claims. ♦ Consult with customers regarding needed repairs. ♦ Review repair orders for work performed and accuracy of all labor, parts and sublet documentation for billing. . ♦ Close and invoice repair orders. ♦ Clearly explain and communicate all recommendations/repairs/service/maintenance performed to ensure customer understanding. ♦ Collects service payments and manages cash including receiving and counting money. ♦ Balance a busy workload and properly dispatch work to the appropriate technician/mechanical associate. ♦ Ensure all customer concerns are addressed and resolved in a timely manner. Job Specifications: Work requires ability to: ♦ Demonstrate exceptional interpersonal, communication, and customer service skills. ♦ Demonstrate exceptional telephone etiquette and active listening skills. ♦ Provide exceptional customer service at all times by consistently executing the Retail Service Standardized Work and Voice of Customer (VoC) processes. ♦ Meet or exceed CarMax guidelines for customer satisfaction. ♦ Read, interpret and transcribe data in order to maintain accurate records. ♦ Intermediate computer skills, including spreadsheet knowledge. ♦ Successfully work with associates in other departments within the store. ♦ Perform multiple duties in a high-energy, fast-paced working environment. ♦ Demonstrate above average communication skills with the ability to speak and listen effectively when dealing with customers/associates, both in person and over the phone. ♦ Stay current in CarMax provided training in all areas of the Service process. Working Conditions: ♦ Combination of both office and outdoor environment; may include working at times in noisy and/or inclement weather conditions. ♦ Requires walking or standing for extended periods of time. ♦ Flexible work hours with shifts that may include nights, weekends, holiday, and 12-hour days. ♦ Follow all CarMax, O.S.H.A., and EPA standards including the use of Personal Protective Equipment, and proper waste disposal in required areas. ♦ Adhere to all CarMax policies including, but not limited to: Code of Business Conduct, Attendance, Asset Protection, Integrity, Proper Recording of Time, Environmental Health and Safety, and Standards of Professional Appearance policies About CarMax CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For . CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
    $38k-45k yearly est. Auto-Apply 60d+ ago
  • CUSTOMER EXPERIENCE MANAGER

    Home Depot u 4.6company rating

    Fort Oglethorpe, GA job

    With a career at The Home Depot, you can be yourself and also be part of something bigger. Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service, department readiness, and operational process. CXMs manage all activities required to ensure a safe opening and closing process. They coach associates, address customer service escalations, and perform Manager on Duty (MOD) responsibilities. This position will be expected to teach, coach and train associates on The Home Depot policies and procedures and ensure all associates are working in a safe manner all the time. CXMs will communicate priorities, ensure daily tasks are completed and keep the store running smoothly. At times, CXMs may be the only Manager available and will be expected to make business and associate decisions in partnership with appropriate resources and following SOPs. CXMs will provide input to Store Manager and Assistant Store Managers on Associates performance through the ongoing performance management and talent planning discussions. Although the CXM does not have direct reports, they will participate in the selection process as needed. Each associate has the responsibility of providing a safe working environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions, and working safely as to not endanger themselves, co-workers, vendors, or customers. Key Responsibilities: 25% - Customer Service / Experience - Drive customer service and associate engagement; coach associates on proper customer service techniques and ensure team is providing the highest level of customer service. Lead GET culture and set the example, observe customer interactions, recognize wins and coach on ways to improve. Ensure Customer concerns are solved effectively and take necessary actions to resolve situations promptly. Ensure all associates understand the impact of excellent customer service, in-stock, and store appearance. Recognize great customer service behaviors. Provide feedback on service standards. Monitor customer flow through checkouts and take action to ensure customers are receiving fast. 25% - People - Provide in the moment coaching based on observations and behavior. Partners with ASMs regarding formal performance conversations and discipline. Recognizes associates for demonstrating expectations. Use recognition tools (BRAVO / Homer) to highlight associates demonstrating values-based behaviors and productivity. Walk Top/Bottom Sales and Shrink classes in the store with associates, reviewing safety, on-shelf availability, and Store Appearance Standards. Review productivity tasks across store tasking platforms and conduct quality walks of recently completed tasks. Walk off-shelf merchandising locations; ensure areas are set according to MAP or regional direction. Ensure associates have completed training requirements of position. Give input to ASMs on associate performance and participate in talent planning for all hourly associates. Assist SM and ASMs with associate interview and hiring process. Approve and address missed punches, variances, schedule changes, receive "call outs," and communicate with ASMs and SM regarding follow-up actions. Communicate and ensure associates adhere to store standards. Adhere to all Company policies and procedures and holds associates accountable for the same. 25% - Safety - Ensure associates follow all safety and hazmat procedures and Safety Matters guidelines at all times. Complete specified safety training courses applicable to role and follow all prevention policies and procedures. Use Proper PPE (Personal Protective Equipment) and guide associates on proper use. Utilize proper lifting techniques and educate store associates on these practices. Obey the required safe distances around Lift Equipment and guide other associates on the correct policies. Adhere to work rules identified in Standard Operating Procedures and inform store associates on these rules. Immediately correct unsafe conditions and offer assistance to customers who are shopping in an unsafe manner; ensure that aisles and flooring surfaces are safe. Ensure associates complete all store checklist in accordance with timing expectations. Provide input to associates, verify issue correction, and preventative action in put in place. Recognize store associates for safe behavior. 25% - Shared Manager On Duty - Lead store kickoff meeting and walk each department to ensure store readiness. Communicate messages, priorities and tasks to all associates. Perform Opening, Closing and MOD tasking as well as other whole store focus responsibilities. Conduct hand-off walk with the prior MOD before their shift ends; identify areas for focus or follow-up. Validate daily store priorities with ASMs and SMs. Ensure associates complete all store checklists in accordance with timing expectations. Provide input to associates, verify issue correction, and preventative action is put in place. Make sure all equipment and machines are functioning properly. Review current and upcoming events and ads to determine if any action is required; partner with appropriate DS or ASM as required. Direct Manager/Direct Reports: This Position typically reports to Store Manager This Position has 0 Direct Reports Travel Requirements: No travel required. Physical Requirements: Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds). Working Conditions: Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Minimum Qualifications: Must be eighteen years of age or older. Must be legally permitted to work in the United States. Preferred Qualifications: None Minimum Education: The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. Preferred Education: None Minimum Years of Work Experience: 1 Preferred Years of Work Experience: None Minimum Leadership Experience: None Preferred Leadership Experience: None Certifications: None Competencies: Action Oriented Directs Work Builds Effective Teams Drives Engagement
    $26k-33k yearly est. Auto-Apply 40d ago
  • Kitchen Designer

    Home Depot 4.6company rating

    Fort Oglethorpe, GA job

    Kitchen Designers at The Home Depot help customers turn their kitchen and bath dreams into reality. Kitchen Designers greet and engage customers, listen to their needs, and guide them through the design process-offering “good, better, best” options, samples to take home, and expert advice on products, services, and installation. Kitchen Designers use design tools and showroom resources to educate customers, set clear expectations, and provide tailored solutions for every project, whether they're DIYers or working with professionals. Kitchen Designers advocate for customers by highlighting current promotions, financing options, and the advantages of choosing Home Depot over competitors. Kitchen Designers also ensure the showroom is clean, organized, and well-stocked, creating a welcoming and safe shopping environment. Throughout each project, Kitchen Designers follow up on project statuses, address questions, and guide customers every step of the way.
    $59k-85k yearly est. 60d+ ago
  • General Manager II - Store 5821

    Advance Auto Parts 4.2company rating

    Advance Auto Parts job in Marietta, GA

    What is a General Manager? A General Manager must be committed to inspiring our team, helping our Customers succeed and growing our business with integrity. Professional level sales and management position capable of supporting functions on both sides of the business. The role requires understanding of store systems, automotive systems, parts knowledge and has the ability to identify, troubleshoot and project assist for DIY. Responsible for developing and maintaining Professional Customer relationships and program growth. Is accountable for achieving financial metrics and maintaining service and appearance standards. Position is exempt and requires a minimum of 50-55 hours per week (excluding meal break periods). The average schedule is 5-6 days a week, 11 hour shifts, including rotating nights and weekends, with an hour for lunch. Additional hours may be required based on staffing, store conditions, sales to target, and other business demands. General Managers are required to work a schedule based on the needs of the business. Primary Responsibilities * Achieve overall store sales goals and service objectives * Manage and grow Professional Customer relationships/sales, including building and holding team accountable to executing Customer action plans * Selection, hiring, development, performance mgmt., coaching, scheduling and engagement of store Team Members * Ensure execution of all inventory and operational standards * Coach all Team Members to deliver on Customer expectations (DIY and Professional) * Manager on duty responsibilities (touch base/coaching, floor/phone mgmt., task assignment and completion, safety, open/close duties) * Ability to lead change management * Embrace diversity and foster a respectful environment for both Customers and Team Members Secondary Responsibilities * Provide DIY service including battery installation, testing, wiper install, etc. * Assist District/Region in other functions upon request Success Factors * Friendly communication * Ability to locate and stock parts * Safety knowledge and skills * Ability to become ASE P2 certified or ASE ready equivalent * Ability to execute and train project and product quality recommendations * Advanced parts lookup and sourcing * Ability to source from numerous places including special order, FDO, second source, etc. * Ability to execute and train all store operational processes and procedures, and testing and diagnostic equipment for DIY services * Ability to execute and train inventory systems and store equipment * Ability to execute and train POS and Parts lookup systems * Ability to review and analyze P&L statement * Ability to recruit, select, hire and develop quality Team Members * Ability to build and grow relationships with Professional Customers Essential Job Skills Necessary for Success as a General Manager * Working knowledge of automotive systems preferred * Speak and write English (Spanish a plus); communicate effectively and build strong relationships with Customers, peers and upper management * Use Microsoft software effectively (Word, Excel required; PowerPoint preferred) * Calculate figures and amounts such as discounts, percentages, sales increases, and gross profit percent * Ability to review and analyze business reports, such as profit and loss statement (P&L) * Hold others accountable, inspect work quality and give feedback in a way that is inspiring * Ability to work an assortment of days, evenings and weekends as needed * Prior Experience that Sets a General Manager up for Success * 2-3 years of experience managing a team of 10 - 20 Team Members in a fast-paced and highly dynamic retail environment * Successful experience managing profitability; proven financial and business acumen Education * High school diploma or general education degree (GED), Bachelor's degree in business or a related area preferred. Certificates, Licenses, Registrations * Must have a valid driver's license * ASE certification preferred, but not required Physical Demands The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate. Position is eligible for sales commission based on individual or store performance. California Residents click below for Privacy Notice: ***************************************************
    $30k-41k yearly est. 2d ago
  • Asset Protection Specialist

    Home Depot 4.6company rating

    Fort Oglethorpe, GA job

    The Asset Protection Specialist is primarily responsible for preventing financial loss caused by theft and fraud and supporting safety and environmental program compliance in their assigned store/multiple stores. They utilize tools to minimize loss to the Company, including but not limited to identifying incidents of theft and fraud, reviewing CCTV and exception reports, monitoring the store's physical security, auditing the Electronic Article Surveillance and driving a shrink elimination culture in the store. Other responsibilities include: preparing accurate and detailed case reports documenting your apprehensions and recoveries, preserving evidence, interacting with law enforcement and testifying in criminal and civil court actions. The Asset Protection Specialist must report any hazardous or unsafe condition to the Manager on Duty and carry out job responsibilities in a manner that minimizes the risk of injury to themselves, other associates, vendors, customers, and the Company. They must demonstrate integrity at all times, respond to asset protection and operational concerns of all associates and remain focused on store specific business objectives while supporting key asset protection and operational responsibilities.
    $28k-33k yearly est. 60d+ ago
  • Lot Associate

    Home Depot 4.6company rating

    Dalton, GA job

    Lot Associates assist customers with the loading of their vehicles and also monitor and maintain the entrance of the store. Lot Associates also are responsible for maintaining a sufficient quantity of carts near the entrance of the store. This position interacts with Home Depot associates and customers. Because the Lot Associate is often the first and last associate to interact with customers as they enter or leave the store, customer service plays a vital role in this position. Direct customer interaction is frequently required for some positions and excellent customer service skills are required.
    $30k-35k yearly est. 60d+ ago
  • Commercial Specialist

    Autozone, Inc. 4.4company rating

    Cartersville, GA job

    As a Commercial Specialist, you'll be a key player in AutoZone's commercial sales and service operations. You'll drive WOW! customer service, increase commercial sales, and ensure smooth order fulfillment and delivery. This role combines customer service, sales support, and logistics coordination, with opportunities to lead and grow within the department. What We Are Looking For Strong customer service and communication skills. Ability to manage multiple tasks in a fast-paced environment. Familiarity with billing, inventory, and delivery processes. Commitment to safety and compliance with company procedures. Valid driver's license and a clean driving record. You'll Go the Extra Mile If You Have Previous experience in commercial sales or automotive retail. Knowledge of AutoZone systems and procedures. Experience managing or supporting a team. Strong organizational and problem-solving skills. Exceptional Communication: Strong people skills and effective communication in both Spanish and English. Assist commercial customers with product selection and order management. Maintain accurate billing records and ensure on-time deliveries. Conduct account visits to build relationships and ensure service quality. Generate new business through outbound calls and in-person outreach. Follow cash handling procedures, including deposits and collections. Document and inspect all deliveries for accuracy and condition. Monitor and report on vehicle maintenance and safety. Manage battery consignment inventory and perform weekly stock checks. Handle returns and accident procedures according to company policy. Lead the commercial department in the absence of the Commercial Sales Manager. Promote a safe and compliant work environment for all team members.
    $33k-39k yearly est. Auto-Apply 3d ago
  • Salesperson

    Advance Auto Parts 4.2company rating

    Advance Auto Parts job in Jacksonville, AL

    We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. What is a Salesperson? Entry level sales position capable of supporting the DIY business and achieve our sales and service objectives. The role has good knowledge of store systems, basic automotive system knowledge and basic part knowledge. The role has the basic ability to source from stores, hubs, pdq, and external suppliers. The role has in-depth knowledge of the store inventory and maintenance processes. Position can be part time or full time. Fleet safety certification preferred. Primary Responsibilities * Provide excellent selling experience for DIY customer visits and phone calls * Achieve personal sales goal and help store achieve its sales goals * Provide DIY services including battery installation, testing, wiper installs, etc. * Maintain store product and operational standards * Responsible for inventory processes including truck put away, shoot outs, cycle counts, Back stock, etc. Secondary Responsibilities * Store Cleanliness including floors, bathrooms, facing, dusting, parking lot * General stocking including truck stocking and back stock * Safely deliver parts to customers as needed Success Factors * Basic driving and navigation ability * Ability to use delivery board system * Friendly communication * Ability to locate and stock parts * Safety knowledge and skills * Operating inventory systems and store equipment * Parts and automotive system knowledge skills * Operating POS and Parts lookup systems * Expert at testing and diagnostic equipment for DIY service Essential Job Skills Necessary for Success as a Salesperson * Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management * Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals * Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals * Ability to work an assortment of days, evenings, and weekends as needed Prior Experience that Sets a Salesperson up for Success * 2-3 years of successful sales experience in a diverse retail environment, providing superior customer experiences Physical Demands The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. California Residents click below for Privacy Notice: ***************************************************
    $18k-22k yearly est. 13d ago

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