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Agent-contract clerk vs front desk staff

The differences between agent-contract clerks and front desk staff can be seen in a few details. Each job has different responsibilities and duties. Additionally, an agent-contract clerk has an average salary of $31,936, which is higher than the $28,916 average annual salary of a front desk staff.

The top three skills for an agent-contract clerk include customer service, and . The most important skills for a front desk staff are customer service, check-in, and facility tours.

Agent-contract clerk vs front desk staff overview

Agent-Contract ClerkFront Desk Staff
Yearly salary$31,936$28,916
Hourly rate$15.35$13.90
Growth rate--
Number of jobs102,024140,094
Job satisfaction--
Most common degreeHigh School Diploma, 38%Bachelor's Degree, 62%
Average age3737
Years of experience--

Agent-contract clerk vs front desk staff salary

Agent-contract clerks and front desk staff have different pay scales, as shown below.

Agent-Contract ClerkFront Desk Staff
Average salary$31,936$28,916
Salary rangeBetween $26,000 And $38,000Between $21,000 And $38,000
Highest paying City-New York, NY
Highest paying state-New York
Best paying company-Univ Of Colorado-Colorado Spgs
Best paying industry-Education

Differences between agent-contract clerk and front desk staff education

There are a few differences between an agent-contract clerk and a front desk staff in terms of educational background:

Agent-Contract ClerkFront Desk Staff
Most common degreeHigh School Diploma, 38%Bachelor's Degree, 62%
Most common majorGeneral StudiesBusiness
Most common college--

Agent-contract clerk vs front desk staff demographics

Here are the differences between agent-contract clerks' and front desk staff' demographics:

Agent-Contract ClerkFront Desk Staff
Average age3737
Gender ratioMale, 38.1% Female, 61.9%Male, 34.1% Female, 65.9%
Race ratioBlack or African American, 8.0% Unknown, 7.1% Hispanic or Latino, 24.2% Asian, 8.6% White, 50.3% American Indian and Alaska Native, 1.8%Black or African American, 9.3% Unknown, 6.6% Hispanic or Latino, 17.1% Asian, 10.8% White, 54.8% American Indian and Alaska Native, 1.4%
LGBT Percentage13%13%

Differences between agent-contract clerk and front desk staff duties and responsibilities

Agent-contract clerk example responsibilities.

  • Demonstrate strong math skills in managing inmate s accounts and calmly and effectively deescalating outbursts of belligerent inmates.
  • Input data into AS400 for other departments to utilize.
  • Maintain cleanliness of the company warehouse, operate warehouse machinery and organize the warehouse to ensure proper product placement.
  • Transmit and receive messages using telephone or switchboard.

Front desk staff example responsibilities.

  • Manage agent work schedule base on call metrics to ensure that the desk exceeds contractual SLA agreements.
  • Manage patients records by keeping all medical history, insurance and personal information update and verify abiding by HIPAA protocols.
  • Update lobby display TV using PowerPoint program.
  • Create flyers with PowerPoint for career center events.
  • Develop daily SLA metrics reports for upper management.
  • Administrate office duties (answer phones, run errands, and file important documents).
  • Show more

Agent-contract clerk vs front desk staff skills

Common agent-contract clerk skills
  • Customer Service, 100%
Common front desk staff skills
  • Customer Service, 33%
  • Check-In, 15%
  • Facility Tours, 8%
  • Cleanliness, 7%
  • Strong Customer Service, 5%
  • Emergency Situations, 4%

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