How do I write a resume for a retail manager job?

You write a resume for a retail manager job by listing every relevant retail service and manager position you have held in the past.

You will then include all related education and certifications related to retail service and management, like having the Customer Service Manager certification from the Customer Service Institute of America.

Retail managers are responsible for providing outstanding customer service at retail stores by leading and motivating their team and developing loyalty programs to increase customer satisfaction.

The role of a retail manager requires a person to skillfully balance both leadership and customer service skills. So your resume for a retail manager job should highlight any role you held wherein you used leadership skills. Additionally, you will want to emphasize personality traits such as humility, helpfulness, and friendliness.

Retail manager roles require a lot of skill and knowledge in business, retail industry experience, and leadership skills. The first step in crafting your resume for a retail manager job will be to develop a good resume summary.

A resume summary showcases both your educational background and your specialized work experience. To write this in the best way possible, you should brainstorm about what specialized knowledge and skills you bring. Including all these points in your summary will help you successfully find work and grow your abilities.

A good summary for a retail manager should be a combination of retail knowledge and a passion for ensuring that customers are satisfied with their store experience. An example of a good retail manager summary looks like this:

A good resume summary should inform the rest of your resume. Your resume should reflect the points that you bring up in your summary and show that they are true in more quantifiable ways.

Therefore, when you start describing your background experience in retail service and manager roles, there is no need to mention any position that is not at least somewhat related to high management level customer service roles.

Instead, you should focus on roles that showcase your leadership experience and retail knowledge. When describing this, you want to focus on showing accomplishments rather than simply the job duties you performed in your roles.

For example, rather than simply writing "managed staff schedules," you should write, "Ensured that store was properly staffed, using various incentive techniques to increase employee retention and avoid attendance issues by 22%."

Using more specific language, you showed what you did in the role and what you achieved, and how you achieved this result. Using language like this will ensure that your resume describes your success accurately.

It will also be important to include a dedicated skills section on your retail manager resume.

Common skills that will help enhance your retail manager resume and descriptions of job duties and responsibilities include the following:

These skills are essential to a career as a retail manager and will be important to include on a resume.